Microsoft Intune Reviews

Around 90 percent of our platforms are in the cloud, and our company uses them to manage access to various platforms. In our company, what we used to do when we were on an on-premises setup was to use group policy to basically manage access and authorizations to various services, which can be quite challenging because not everything you want to do on GPO even though it is available in it. You can use or manage VBScript and PowerShell, but it was a bit challenging. With Microsoft Intune, you already have specific processes and platforms that have several things you can do with it in terms of security and in terms of making everything standardized, sort of a standard desktop, or even a customized one based on the user's job title, ranging from executive management to basic back-end staff. Microsoft Intune allows you to customize everything, like security, the availability of some features, and even updating particular systems or where and which system can access which service from a geographical location, which we couldn't do with GPO. Microsoft Intune allows us to be very flexible.

Applications have a feature that allows you to deploy applications remotely to different systems. They can be Windows-built, some business applications, small scripts, or even custom applications. The tool can even deploy fixes, and it has been one of the features we use quite frequently to troubleshoot and fix issues.

The tool brings all of our company's endpoint and security management tools into one place.

Speaking about the impact of Microsoft Intune on our company's IT and security operations, I would say that the tool has done a good job in terms of centralized management, but there is still a lot it can do. Microsoft Intune is just a mobile device management platform. It doesn't really implement security, specifically in terms of endpoint security for ransomware and other attacks, so our company has to supplement with other solutions.

If I assess Intune's user experience, I would say it is perfect and simple. In general, the tool is very easy to use. Every feature or domain, ranging from compliance to security to DLP, integrates very well with Microsoft's other modules.

I am using certain aspects of Microsoft Intune Suite, which involves the new collection of advanced endpoint management and security tools.

If I assess Microsoft Intune for securing hybrid work and protecting the company data and the data on my own devices, I would say that it works very well in handling BYOD cases. For all the corporate business apps, you can't share data outside Microsoft Intune or the enrolled devices. It has to go through all the approved suites of Microsoft Project and then into OneDrive so that we can tell where that information passed, making it basically a DLP type of thing. You can't copy and paste anything into an external product since it must be within Microsoft's suite. The tool really helped our company keep certain information confidential within Microsoft Office Suite, and it doesn't go outside, which is helpful.

I use Intune's Endpoint Privilege Management feature in Microsoft Intune. Speaking about how Intune's Endpoint Privilege Management enables our company to enforce the least privileged access that affects user productivity in our organization, I would say that all our users are at the basic level. Depending on the function users need to do, privileged access might be required, and we can basically elevate them to do it, and then we don't have to do anything beyond that.

In terms of how important it is in the context of our company's journey to the cloud that the capabilities of the Intune Suite are integrated with Microsoft 365 and Microsoft Security for both cloud and co-managed devices, I would say that the integration part is the key since it has to follow everybody, whether they work on the company's premises or remotely with Microsoft Intune.

Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings. Currently, it is just endpoints, Windows, and mobile devices, but we would like to see the servers integrated into the tool as well so that the product covers everything.

The product currently lacks any features. For most of what we can't do with the features available in Microsoft Intune, we use PowerShell to address such areas.

I have been using Microsoft Intune for ten years. I work with one of the past versions of the tool.

My company hasn't faced any stability issues associated with the product since its deployment.

It scales up pretty much with ease. It reduces the work on the admin side. It is a very scalable tool.

With Microsoft Intune, my company covers more than 250 devices. I would probably say that it goes up to 300 devices. My company also has many remote staff members.

I have provided technical support for the solution once or twice, but all the information regarding the fixes is mentioned on the internet. I rate the technical support a ten out of ten. In my company, we haven't had any challenging situations that required a prolonged fixing process, and it was usually done in a day or two, within which it used to get resolved.

Before Microsoft Intune, I used a different solution for enterprise mobility management named VMware AirWatch. My company started using Microsoft Intune since it was bundled with the other services offered under Microsoft. I think my company moved to a new plan with Microsoft, and Microsoft Intune was present in it with Microsoft Enterprise Mobility + Security (EMS). My company thought about why we should pay for another service when we already have one.

VMware integrated with Microsoft like a connector, but every time there is a change or an upgrade to Microsoft's platform, it sort of disrupts VMware. My company then figured out that the closer we are to Microsoft's platforms, the better, which in turn helps us consolidate vendors.

My company involves two types of judgments to determine whether or not the consolidation of vendors my company deals with has affected our security posture. We have a Gartner evaluation, and we are trying to see if our current vendor is at least in the leadership quadrant. After that, we go for their products. Even if a tool is not at the top, it is a win-win situation for us as long as it is there. Gartner has been important in helping our company decide which vendor to consolidate products and services on.

The consolidation of affected vendors has not reduced our company's licensing costs. We recently discovered that Microsoft is basically unbundling several parts of its products. People can now choose Microsoft's models, but you cannot choose what you want as an add-on. In such a phase, we are going to have to compare apples with apples. If Microsoft unbundles Purview, for instance, we have to look for a similar DLP and compare it in terms of price and performance.

I was involved in the tool's initial setup process. Initially, my company faced some complexities with the product's initial setup phase, especially in terms of how to deploy it remotely. We basically had to have every device in front of us physically to do the deployment.

Considering that the deployment phase was an ongoing process, it took three months to be completed.

The product's deployment phase was carried out with the help of our in-house team with the help of the information in the tool's manuals.

The solution was deployed with the help of three people in our company.

From a cost-saving perspective, my company has no information associated with the tool. When we get the budget approved in our company, there is an additional buffer, causing us to have more of an overcapacity scenario rather than an undercapacity one.

My organization is still in the process of discovering several of the overall benefits that we have experienced from the use of the product. My company keeps discovering new features when we use Microsoft Intune's capabilities.

My company has not done any evaluations to figure out whether the product could generate any return on investment. It is something we should do in the future.

In my personal opinion, the product does offer value for money since it offers good security.

It is not difficult to maintain the product. Once the configurations are set at a basic level, the tool just keeps modifying itself and keeps on improving.

In terms of the product price and licensing costs, my company finds the product to be reasonably priced. As long as our budget is approved for it, everything is fine with the pricing part.

My company did not evaluate any other options against Microsoft Intune.

I am not using the enterprise application management features of Microsoft Intune Suite. For applications management, we are basically doing SaaS for most of our applications, so they are on the cloud. The least we do in our company is MFA or two-factor authentication and single sign-on into the enterprise applications, but they are basically on Amazon AWS or SAP.

I am not using the advanced endpoint analytics in the tool.

My company doesn't use Microsoft Copilot in Intune. I would say that my company is waiting for Microsoft Copilot to reach an advanced stage. When I say advanced stage, it means handling business cases that apply to our company's type of business. What we have seen in our company is that in areas like customer relationships and retail banking solutions, Microsoft Copilot works. With Microsoft Copilot, our company hasn't seen any business case related to our work. Microsoft Copilot is mostly for chatbots in CRM and other things, but that is not what my company wants. My company is waiting and hoping that we will see advanced features in Microsoft Copilot by next year. I am working with the basic capabilities of Microsoft Intune.

Intune's Endpoint Privilege Management's least privileged access doesn't affect our organization's attack surface since it is handled by a different platform named Symantec.

My company has not measured if Microsoft Intune has affected IT productivity in our organization, but I believe that it is something that we should do.

I would suggest those planning to implement Microsoft Intune in their company start with a pilot group and implement every aspect they want to implement with that group across different devices, ranging from Androids, iOS, Google, and everything else. In my company, when we did encryption, we found that Android already has an encryption feature, which is basically for Android, so we couldn't turn on the encryption feature. If we did turn on the encryption feature, we would lose information because it was already encrypted by Android.

I rate the tool a ten out of ten.

I worked with Microsoft Intune in my level two support role. My tasks included license assignment and assisting users with configuration issues, especially in mobile device management for iOS and Android devices.

The features I found most valuable in Intune are its user visibility and troubleshooting options. With Intune, I can easily search for a user and see details about their devices and real-time activity. The advanced audit log is especially helpful for diagnosing login and communication issues. Another standout feature is Autopilot, which simplifies machine integration by automatically adding devices to the domain when they are logged in.

Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola. Additionally, there is a need for better support for Linux operating systems, as patch management for Linux is currently not managed by Intune, unlike for Windows devices.

I have worked with Microsoft Intune for three years.

In terms of stability, Intune generally performs well, but there may be occasional bugs like the issue with Redmi devices. While bugs are addressed, the resolution process can be time-consuming.

Intune is a scalable tool with long-term viability. I think it is likely to remain stable and relevant in the market for at least the next decade, even as competition evolves.

I would rate the technical support team for Intune as a five out of ten. It could be improved a bit.

Neutral

The implementation of Intune follows a structured process, starting with a change activity managed by a dedicated team. This involves creating a ServiceNow ticket detailing the implementation plan, rollback options, and involvement of various teams. After approval, testing is conducted, followed by deployment in a phased manner, typically at the beginning of the month to avoid interfering with critical month-end activities.

In comparison to other vendors, Intune is reasonably priced because it offers a comprehensive package that includes email access, Outlook, Office, and OneDrive storage, with storage increasing based on the license. Other service providers may have limitations and additional storage charges, whereas Intune provides services within a single cost, making it attractive to many companies for its flexibility and included features.

We used Microsoft Intune to solve problems, such as ensuring device security and compliance. For instance, some Redmi devices weren't meeting encryption requirements. We addressed this by enabling developer options on those devices, specifically, Redmi models 5 and above. We documented this solution for reference and future troubleshooting.

The most effective feature for managing and securing our mobile workforce is multifactor authentication. It adds an extra layer of security by requiring additional authentication steps when logging into devices. Additionally, conditional access policies allow us to set specific rules, such as blocking downloads or file transfers from personal devices to company resources, ensuring compliance with security policies.

It took about six months to start seeing the benefits of Intune deployment, especially regarding application deployment and user machine management.

Intune integration with other Microsoft products has strengthened our device management strategy by incorporating in-house applications like Outlook, Wi-Fi, and others. Additionally, it provides a mechanism similar to the Google Play Store for adding required applications internally, including Microsoft products like Dropbox, Google Chrome, and others.

Intune is deployed across various locations and departments within our organization. Licenses are allocated based on department and employee roles by our Office 365 team. Users are added to Active Directory groups, and ServiceNow automates configuration and support requests.

Intune requires regular maintenance, typically provided by the IT team or architects. Microsoft releases service updates approximately every three to four months, during which maintenance downtime may occur. 

I would recommend Microsoft Intune to others, especially those working in the field of technology. Staying updated with new technologies is crucial, and Intune offers valuable features for device management and security. However, the decision to use Intune depends on individual needs and preferences, as well as company requirements.

Overall, I would give Microsoft Intune a seven out of ten. While it is a solid tool, there are other competitors in the market like AirWatch and BlackBerry UEM that offer similar functionalities.

With Intune, managing devices is a breeze. I use it to enforce security policies and seamlessly deploy applications to handle Windows 11 upgrades. It is like my one-stop shop for device management – no more manual headaches, just simple templates making my life easier. Plus, with Windows 10 support ending soon, Intune ensures a smooth transition to the latest and greatest without much hassle.

Overall, Intune has been a game-changer for our organization. It offers enhanced visibility, helping me identify and fix issues swiftly. Since implementing it, our security score has seen a noticeable improvement.

Intune gives me full visibility and control across all devices. For instance, if a device is slowing down, Intune alerts me, and I can proactively upgrade the hardware, like moving from HDD to SSD or M.2, ensuring optimal performance. It is like having eyes and control over the entire device landscape.

Intune has significantly reduced the risk of security breaches. With its robust security features and compliance monitoring, I can track and manage everything from emails to miscellaneous activities, ensuring a proactive stance against potential security threats.

The user experience of Intune is a perfect ten for me. It provides an incredibly helpful and seamless interface.

Intune has saved costs by preventing potential security threats. Restrictions on accessing miscellaneous websites have been invaluable in avoiding virus downloads and data loss. 

The reporting and analytics features in Microsoft Intune have been a lifesaver. In the report section, I can quickly identify device issues, compliance problems, or deployment failures. It provides a clear overview, allowing me to take immediate action, whether it's redeployment or manual adjustments, keeping everything in check and running smoothly.

While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users.

I have been using Microsoft Intune for three years.

The stability of Intune is impecable.

I would rate the scalability of Intune as a ten out of ten. I have not had any issues with it.

Technical support from Microsoft for Intune is top-notch, a solid ten. Whenever I have had issues and opened a ticket, they have been quick to respond within half an hour to two hours. The solutions provided are effective with detailed instructions and additional information.

Positive

My deployment model for Intune is gradual and cautious. It is like navigating through a vast ocean, where I test on a few devices first, slowly deploying one thing at a time. I learned the hard way that rushing impacts users, so it is a step-by-step process, taking a month or two, testing, deploying, and making adjustments as needed. Patience is the key to Intune deployment.
Deploying Intune wasn't a walk in the park, but it wasn't overly complex either. I would say it is moderate—needing time, experience, and knowledge. Testing is crucial.

Microsoft takes care of updates and maintenance. I just need to stay on top of deploying new patches that come from vendors, ensuring our machines are up-to-date and secure.

The return on investment with Intune has been excellent. The increased productivity and control over machines justify the cost, giving a full value-for-money experience.

We use Microsoft Intune to ensure security compliance mainly through our DLP project. It is our go-to for deploying new features and staying on top of security patches. Intune keeps us informed about vulnerabilities, making it easier for me to download and deploy updates across our infrastructure, ensuring a robust and secure system.

The standout features of Microsoft Intune for managing and securing our workforce are endpoint protection, streamlined deployment of applications, and easy handling of feature updates. Creating Intune policies is a breeze; for instance, deploying applications is just a matter of selecting them and letting Intune take care of the rest. It is a time-saving and efficient way to keep our systems secure and up-to-date.

The real game-changer in Microsoft Intune for our data security is the ability to create and enforce specific policies. I have set up two types: one within Intune and the other through GPO. The combination of both has been pivotal in ensuring robust security measures for our organization.

Having all endpoint and security tools in one place with Intune is quite valuable. It allows me to track device usage, block systems, and, if necessary, wipe company data for security purposes. The integration with OneDrive ensures seamless syncing and backup of user data, providing an added layer of protection. It is like having a control center that empowers me to respond swiftly to any security concerns.

For securing hybrid work and data protection, I set up Intune to handle encryption using tools like BitLocker. It provides an added layer of security, allowing me to manage BitLocker keys and make necessary changes for better control. This way, even in a hybrid work environment, I have visibility and control over data protection measures.

Intune's integration with Microsoft security has significantly bolstered our organization's security. From prompt security patches to timely machine restarts and access control, it covers a multitude of aspects, ensuring a robust and proactive security stance.

Using the Endpoint Privilege Management feature in Intune has been a productivity boost.

After deploying Intune, there was a shift in user freedom, but it was a positive change. I could restrict access, control network usage, and block certain applications, enhancing overall security. While some users may find it limiting, it aligns well with the organization's focus on security.

Intune must integrate with Microsoft 365 and Security. The synergy is powerful. For instance, in security, I identify vulnerabilities and know precisely what patches to deploy using Intune. It is like a seamless collaboration that streamlines the process.

Microsoft Intune's integration with other Microsoft tools has revolutionized my device management strategy. It is like a helping hand that makes everything easy and seamless. Over the past five to six years, it has become an essential and efficient part of my device management toolkit.

Microsoft Intune's integration with other Microsoft tools has revolutionized my device management strategy. It's like a helping hand that makes everything easy and seamless.

For new users, my advice is to take advantage of Microsoft's virtual training sessions and certifications. Sometimes, they offer free certifications, which can be beneficial for users, considering the investment companies make. The biggest lesson I have learned is the incredible control and flexibility Intune provides. From deploying and removing applications to blocking and deploying the OS, it gives complete control over the infrastructure, making it invaluable for users in the field.

Overall, I would rate Intune as a ten out of ten.

One prominent use case for Microsoft Intune revolves around the Active Directory, particularly focusing on user and device management, as well as mobile device enrollment. The primary objective in this scenario is to establish effective governance. This involves tasks such as pushing passwords and implementing policies seamlessly.

The most significant benefit lies in the ability to seamlessly handle personal devices, such as iPads, ensuring automatic compliance with comprehensive policies. The convenience of having robust support makes it easy for staff to manage device configurations independently, eliminating the need for external intervention.

It consolidates all endpoint and security management tools in a single location, significantly enhancing the employee experience. This is especially beneficial for executives or high-profile individuals who frequently change devices. The process is simplified – whether configuring a new iPad or downloading required applications, it's all streamlined. Executives and end-users can manage device enrollment independently without relying on support staff for tasks like setting up Outlook or other tools. The system allows for immediate enrollment and device tracking.

It offers comprehensive endpoint visibility and IT control across various device platforms. This proves highly beneficial for IT operation teams, providing details on the number of devices, their compliance status, and overall device status, including network access. The dedicated dashboard is a valuable tool, allowing users to proceed with applications and configure settings. Additionally, it assists in managing devices that may not have updated configurations promptly. For instance, in the case of a new iOS release, users receive reminders to update their devices, ensuring compliance with company policies and continued access to enterprise data.

Our experience with Intune in terms of user satisfaction is outstanding. If we were to quantify it on a scale from one to ten, I would confidently rate it around nine.

Intune plays a crucial role in securing hybrid work environments and safeguarding company data on both company-owned and BYOD devices. On a scale from one to ten, I would rate its effectiveness a nine.

The influence of Intune on our organization's security is substantial. Its impact is significant because I no longer need to be concerned about compliance or the enforcement of policies. With a single dashboard, I can efficiently handle all aspects related to compliance and security.

It has impacted IT productivity in our organization, and I would rate it around seven on a scale of one to ten. The flexibility of using Intune on multiple devices, including up to three or four, has been particularly beneficial. Whether I'm traveling or working remotely, I don't need to carry my laptop everywhere. I can efficiently manage emails and other tasks on my iPad, and if necessary, respond to emails, take calls, or update documents. Additionally, using my iPad for note-taking with OneNote is seamless – all notes captured on my iPad are automatically synchronized with my laptop. These features prove highly useful and convenient in various scenarios.

It has assisted our organization in cost savings, approximately ranging from twenty-five to thirty percent.

The system as a whole is immensely valuable, proving to be highly helpful and practical.

There has been a noticeable increase in productivity for both my organization and clients. The primary factor contributing to this enhancement is the user-friendly nature of the platform, coupled with effective technical support.

An area for improvement is the absence of seamless integration, particularly with external dashboards. Currently, to obtain an updated overview of devices not in compliance, we need to download the data, restricting visibility across other platforms like Power BI or third-party dashboards. This presents a challenge as we have to manually pull and manage the data, highlighting the need for enhanced integration with dashboard solutions.

I have been using it for three years.

I would rate its stability capabilities nine out of ten.

Its scalability is highly commendable, and I would give it a rating of nine out of ten.

The technical support is quite effective, and I would rate it at around nine out of ten.

Positive

The initial setup was quite straightforward.

It is deployed across various locations and departments.

Maintenance primarily involves administrative staff occasionally creating reports or extracting specific data. Apart from these tasks, there doesn't seem to be much ongoing maintenance required.

We have seen a return on investment by using it.

The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India. It takes time for people to recognize and appreciate the features offered. Convincing customers to adopt this solution can be challenging initially, but as they explore its capabilities over time, they acknowledge the value of the investment. If the pricing were more competitive, it would be easier for me to recommend it to customers as their preferred choice over other endpoint management solutions.

The integration of Intune Suite capabilities with Microsoft 365 and Microsoft Security is of utmost importance to us. This is the primary reason why I encourage both my customers and the IT department to leverage it. The combined benefits of Intune with Microsoft 365 are substantial.

I encourage my users to embrace new ways of working and explore how tools like Intune can enhance productivity. Instead of relying on traditional methods and seeking IT staff for assistance, it's essential to leverage technology for improved efficiency. Overall, I would rate it eight out of ten.

I use Microsoft Intune to manage and secure all our devices from one central platform. It helps me enroll and configure devices, deploy applications, and enforce security policies.

We chose Microsoft Intune to enhance endpoint management, leveraging Azure Active Directory for robust authentication. Intune's cloud-based solutions streamline device and application management, providing a user-friendly interface while ensuring strong security measures and policy compliance.

Intune has significantly bolstered our organization's security by consistently applying the latest security policies and conducting regular assessments. Its proactive approach ensures that our security measures remain robust and up-to-date.

It has significantly increased overall IT productivity in the company by enhancing efficiency and operational effectiveness. For example, its continuous monitoring and detection capabilities prevent unauthorized access attempts and streamline resource creation processes.

Microsoft Intune has notably reduced the risk of security breaches in our organization. It has significantly elevated our security posture, which is evident in the increased security score it has provided.

Microsoft Intune has helped our company save costs, especially with the implementation of policies like BYOD. This has been a significant cost-saving measure for us.

The standout features of Intune are its excellent mobile device management and highly effective application management capabilities. They streamline our operations and significantly enhance security measures.

In terms of improvement, Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges. Performance reports would also be valuable for better monitoring and management.

I have been working with Microsoft Intune for five years.

Intune is a quite stable product.

We have 2,000 users currently utilizing Intune. It is highly scalable.

I would rate Microsoft's technical support as a nine out of ten.

Positive

Before Microsoft Intune, we were using SCCM, which is a more traditional approach. We switched to Intune for its modern and comprehensive capabilities, as SCCM lacked certain functionalities and agility.

The initial setup of Intune was straightforward, taking just one day to deploy. Our implementation strategy focused on identifying and securing all available assets, including desktops and mobiles. The setup was managed by one person.

Endpoint Privilege Management, through enforcing the least privileged access, enhances user productivity by safeguarding sensitive resources and data. This proactive approach aligns with auditor-defined policies, ensuring secure privileged account life cycles and minimizing operational costs. It simplifies management while providing robust protection.

Endpoint Privilege Management strengthens our security against attacks by limiting privileged access. For real-time protection, it defends against malware threats on all devices, including new or remote ones.

Intune helped us consolidate vendors, enhancing security without significantly affecting license costs, as it operates on an enterprise model. This streamlining has improved our overall vendor engagement.

Intune's integration with Microsoft 365 and Microsoft Security is crucial for our cloud journey. It provides the flexibility for users to bring their own devices and work from anywhere, aligning with our automation scaling needs.

My advice for people who are considering using Microsoft Intune is to go for it. It offers excellent scalability, accommodating any number of devices, and it is straightforward to set up, providing effective plug-and-play functionality. Overall, I would rate it as a nine out of ten.

We've experimented with and deployed Autopilot for building and deploying software through Intune, utilizing Intune policies to modify Azure AD joined systems, now referred to as Entra joined. This covers the entire scope of Intune that we've explored and implemented.

We are a consulting company with extensive experience in deploying Intune. We utilize Intune for hybrid join Entra machines. For clients who have the necessary licenses, while Intune is not a full-fledged Remote Monitoring and Management solution, it can serve as an effective replacement for RMM if you are a Managed Service Provider.

While more mature tools exist for securing hybrid work and protecting data on BYOD and company devices, Intune is a viable option for clients who want to leverage MDM with their Premium or E3 license, especially if cost is a major concern. Despite some challenges with Samsung Knox and iOS devices, Intune has shown improvement, and these issues are less frequent. As Microsoft doesn't have a native phone, limitations are inevitable.

The Mobile Device Management in Intune is a valuable feature.

Microsoft recently separated Defender into Security. Intune does not centralize all endpoint and security management tools into one place. It used to be more centralized.

The Microsoft support has been subpar for some time now. Troubleshooting issues often require us to involve a partner, which isn't an ideal or easily manageable solution given the challenges with Microsoft support. We need a reliable partner, but that partnership might still require Microsoft's assistance.

We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis. Many are opting for ChatGPT Enterprise instead of integrating Copilot into their workflows. We initially expected significant value from Copilot, but Microsoft's pricing is excessive, and the product itself is not exceptional. It remains quite rudimentary in its current state.

Microsoft should not rely on partners to fix issues. While users can open tickets with Microsoft, they often cannot resolve the problems themselves and must engage a partner. This is not an à la carte solution. Perhaps when Copilot eventually becomes available, it will address this. It's not Intune's fault, as it is used frequently.

I have been using Microsoft Intune for ten years.

The technical support is not good.

Negative

We tried numerous solutions prior to Intune, but Microsoft's inclusion of it within their licensing model incentivized us to adopt it. Since we were already paying for the license, it made sense to leverage its full potential and maximize our investment.

If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included. However, with lower-tier plans, you don't get the full suite of security features. Depending on your specific licenses, you might have some level of Advanced Threat Protection, Endpoint Detection Response, or other Defender tools, but not the complete package. Generally, for around 300 users, you get decent protection with Defender for desktop and server – it's a good value. But with E5 licenses, you're at the enterprise level, and you get what you pay for, so expect add-ons. I don't think Microsoft would position Intune as a primary security product anymore, given their recent cloud changes and the focus on Defender. Intune is useful for patching, but it's not a comprehensive security solution in itself. That's why Microsoft has rebranded their security offerings under security.microsoft.com.

I rate Intune six out of ten.

Many of our clients with premium or E3 or above licenses use Intune because it's included in their Microsoft solution. They prefer to leverage a Microsoft product over a third-party alternative. Additionally, Intune allows us to maximize the value of our clients' existing licenses. Therefore, if a client has a premium license, has under 300 users, or is on E3 or above, there's no reason to use another solution when Intune is readily available.

Microsoft recently transitioned from Intune to Endpoint, then back to Intune. Additionally, they moved certain security aspects of Purview into a separate deployment, as is the case with their ATP Defender Suite. This shift signifies a move away from a single, unified management interface to a more distributed model.

We use the enterprise application management feature to roll out apps. While there are better tools available for app discovery, deployment, and automatic updating, Intune's inclusion in the Microsoft bundle keeps costs down. Although Intune may not be the ideal solution for automated application deployment or MDM, its integration with Microsoft licenses makes it a worthwhile option, especially with the expectation of future improvements from Microsoft.

We use the Advanced Endpoint Analytics but it is no longer in Intune. It's been moved over to the security portal for Defender.

The endpoint analytics feature, which helps proactively detect and remediate anomalies and endpoints, is now part of Microsoft Defender formerly known as Advanced Threat Protection. Gartner rates it very highly. To perform threat hunting, we need the appropriate licensing, such as a P2 Defender license. This functionality is not available within Intune. We are transitioning from the older Advanced Threat Protection to the newer Microsoft Defender platform. Previously, configuration was done through Intune, but now we manage it through the Microsoft security site.

My advice for any organization that is already paying for a Premium or above Microsoft license is to deploy Intune because it makes financial sense. Intune is not a bad tool but if they run into any issues, the Microsoft support is no good so they need to rely on a good partner to help resolve the issue.

Microsoft cannot fully replicate the functionality of a Remote Monitoring and Management tool. However, it could incorporate certain RMM features into its existing products or develop new tools that complement RMM solutions.

By implementing Intune, we are exposing aspects of our infrastructure to the cloud that traditionally would remain on-premises. This means relying heavily on Microsoft's infrastructure and security. As we saw a few years ago with the Department of Justice's issues, which were clearly Microsoft-related, placing all our trust in one provider can lead to potential problems. However, despite these concerns, we have not encountered any security issues with Intune to date. But at the end of the day, we are maximizing our license.

Intune deployment is straightforward if you're well-prepared, whether for a hybrid setup or a purely Azure-based one. Packaging new apps is generally well-documented, but troubleshooting can be trickier. There are helpful PowerShell scripts available, though they might not be easy to find.

We are using Microsoft Intune for personal devices, specifically for mobile devices with Android, iOS, and Windows. We have applied the policies over there for device restriction and compliance. We also have a few policies related to Microsoft Defender.

At the security level, it has done wonders. We can easily differentiate between applications. For example, there are a few applications that are only related to the organization's work. We can deploy those applications.

It is very effective. Since the pandemic, we have been in the remote work scenario. We are managing people working from the office and home. Microsoft Intune has been helping us with most tasks we are doing, such as deploying applications and resetting passwords. We are also enrolling the devices. It has saved lots of time and money.

It did not take us long to realize its benefits. We just put our scenarios, and it took us a month or two months.

Microsoft Intune integrates well with other Microsoft solutions. It collaborates well with Defender and Cloud PC. We will see a few more collaborations in the future. It will work with other features of Microsoft as well.

The reporting of Microsoft Intune is very good. They have been introducing new things as per the requirements of customers. It is quite granular compared to other MDM solutions.

The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side.

The App Protection policies are very effective. With these policies, we can separate the corporate data and personal data. We can block the sharing of information from personal data to corporate data and vice versa.

There are lots of areas. The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added.

I have been using Microsoft Intune for 3 years.

Its stability is great. I would rate it a ten out of ten for stability.

It has great features. It has a good amount of scalability.

They have been great. They have a team that works granularly on the issues. They also have unified support for this. They also have 24/7 support. We get good support from Microsoft. I would rate them a nine out of ten.

Positive

I have only used SCCM which was provided by Microsoft and was totally on-premises. I have not used any MDM solutions from them.

In my organization, it is a hybrid deployment. I was not involved in its initial deployment, but I know that it is a little bit complex for people who are using it from scratch. You need at least an experience with SCCM.

It is deployed at a single location. In terms of maintenance, it does not require any maintenance from our side. Everything is handled by Microsoft.

We have seen an ROI.

I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions.

I would recommend Microsoft Intune to others. If you have any plans for having remote work in your organization, Microsoft Intune has the capability. In the future, you will also see Microsoft handling everything related to Active Directory, which is the backbone of an organization, from Microsoft Intune itself. 

I would advise learning Microsoft Intune as soon as possible because this is the future.

I would rate Microsoft Intune a nine out of ten.

We use Microsoft Intune to secure and control our notebooks and mobile devices.

Intune is deployed as SaaS.

Microsoft Intune has been instrumental in helping facilitate remote work.

Microsoft Intune brings our endpoint and security management tools into one place.

Microsoft Intune provides full visibility and IT control across our device platforms.

The Microsoft Intune user experience is seamless. The users are not affected by the control we have over the devices.

Enforcing privilege access using the privilege management feature allows us to quickly address the user's service requests.

Microsoft Intune has helped reduce the risk of security breaches. This control over our devices reduces the attack surface and makes them more secure.

Microsoft Intune has helped consolidate our vendors making it easier to administer control.

Intune suite's ability to integrate with Microsoft 365 and Microsoft Security for all managed devices is important and makes managing them easier.  

The policies restricting non-corporate devices on our network and the installation of unauthorized apps are the most effective for managing and securing devices.

The ability to block and erase remote devices is valuable to us, especially when those devices are lost.

I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices.

I have been using Microsoft Intune for almost two years.

Microsoft Intune is stable. I have not encountered any issues.

Microsoft Intune is scalable. We are planning to increase the size of our company within the next 12 months.

I have contacted Microsoft support once because we primarily use one of their local partners for support.

Positive

One infrastructure analyst completed the deployment.

We used a Microsoft partner to help with the initial deployment.

On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five.

We evaluated a solution from Blackberry but did not like it because it was not as intuitive and the configuration was antiquated. Microsoft Intune was also less expensive.

I would rate Microsoft Intune nine out of ten.

We have only 100 users. It is easy for us to administrate this number of devices.

A junior-level infrastructure analyst manages the solution.

Before implementing Microsoft Intune make sure to have a good plan and become familiar with all the solution's features.