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Microsoft Exchange Primary Use Case

SJ
SaqibJavaid
Manager IT Support at a manufacturing company with 201-500 employees
We previously used Microsoft Exchange but have moved to an MDN email solution due to cost and user growth. View full review »
ImranShaikh - PeerSpot reviewer
ImranShaikh
Assistant Vice President, PreSales at a tech vendor with 1,001-5,000 employees

We use Microsoft Exchange primarily for mailing purposes, both internal and external. We integrate it with other Microsoft tools like Outlook, Word document collaboration, Teams, SharePoint, and more.

View full review »
Harry Murdani - PeerSpot reviewer
Harry Murdani
Manager, IT Security at a outsourcing company with 501-1,000 employees

I use it for email service and contact management.

View full review »
Buyer's Guide
Microsoft Exchange
December 2025
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
Hesham Hussain - PeerSpot reviewer
Hesham Hussain
Head Of Infrastructure at a financial services firm with 201-500 employees

It is a basic email solution. There are two email options, including Exchange, which can be built internally, and Office 365 for cloud-based Microsoft email. The choice depends on the organization. I've worked with both Exchange and Office 365. 

The internal email system allows setting up the servers and domain controllers are employed. It facilitates internal communication for the employees. For external email services, other services are needed to be implemented within the same solution. It involves sending external emails by activating another service.

View full review »
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Nada Ghanime
IT manager at a manufacturing company with 51-200 employees

Our company uses the solution as our server. We have 20 to 30 users who collaborate across the solution. We prefer the solution on our web servers for committee users. 

View full review »
NileshRade - PeerSpot reviewer
NileshRade
Head of Engineering at a tech vendor with 201-500 employees

I use Microsoft Exchange as our mail server. Google is free, so I use it for my personal use, and for our office, we have the 365 option.

View full review »
Lawrence Tse - PeerSpot reviewer
Lawrence Tse
Founder, Professional Services Director, Lead Architect at a recruiting/HR firm with 11-50 employees

I use the product to help customers build their infrastructure, support their existing operations, or troubleshoot their Exchange environment. 

My use cases span setting up on-premises solutions to configuring hybrid environments involving Office 365.

View full review »
AnikIslam - PeerSpot reviewer
AnikIslam
Senior Executive at a import and exporter with 10,001+ employees

We use the platform for scheduling and managing meetings. We regularly use the calendar function to select and integrate schedules with Microsoft Teams for seamless communication and collaboration.

View full review »
Mohamed Najeem - PeerSpot reviewer
Mohamed Najeem
System Administrator at a recruiting/HR firm with 1-10 employees

My use case for the product varies depending on the industry. It involves email management, scheduling, and collaboration to support real estate and managed IT services operations.

View full review »
Fritz Richard-Quiras - PeerSpot reviewer
Fritz Richard-Quiras
DevOps Platform Engineer at a tech vendor with 5,001-10,000 employees

I use Microsoft Exchange more for organizing tasks than as an email client. We have integrated Exchange with Teams for organization and communication.

View full review »
PS
Prayank Sharma
Business manager at a comms service provider with 10,001+ employees

We wanted to centralize email to a specific server. We needed to manage the Exchange from one place and centralized everything. We chose Office 365 for all of our mailboxes, and the emails run through Exchange. With one click, we can access all of Microsoft's products.

View full review »
Boris Kaluža - PeerSpot reviewer
Boris Kaluža
global admin at a tech services company with 51-200 employees

My deployment model for Microsoft Exchange in this moment is for a company that uses Exchange Server on-premise solution to support its infrastructure services.

Although we keep all user data in the cloud, we have some kind of hybrid solution. It's Exchange service; our installation of Microsoft Exchange service is on-premise to cloud solution from Microsoft. In this moment, we are using some hybrid solution, although that on-premise solution is mostly for supporting our company infrastructure.

View full review »
Benjamin Mpolokoso - PeerSpot reviewer
Benjamin Mpolokoso
Manager ICT at a educational organization with 1,001-5,000 employees

We use the solution for email, calendar, and integration into Zoom.

View full review »
Mikaeil Beigpour - PeerSpot reviewer
Mikaeil Beigpour
Networks Administrator at a manufacturing company with 10,001+ employees

Our company uses the solution to manage emails and accounts. 

View full review »
DC
Dick Chan
Hardware Infrastructure Engineer at a computer software company with 201-500 employees

Email exchange is part of our operations. As a customer, I use email for communication.

View full review »
reviewer2126463 - PeerSpot reviewer
reviewer2126463
Consultant at a consultancy with 11-50 employees

I use the solution in my company because it is an email system, and it can be hard to get by without one. I also use the tool for different companies and offer support for it. As a consultant, I support it for many different organizations. I use the tool across a whole bunch of different industries, so there are too many to name.

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MM
MatteoMazzei
Security Manager at a computer software company with 11-50 employees

The main use cases are sending and receiving emails, managing calendars, scheduling meetings, and integrating with Microsoft Teams.

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GeorgeTzifas - PeerSpot reviewer
GeorgeTzifas
Chief Operating Officer at a tech services company with 11-50 employees

We use it to share information and collaborate with each other, even when we're working remotely. 

We exchange files and documents, and we also use it to store recordings and other information from meetings with our customers. 

View full review »
MohamedAbdallah - PeerSpot reviewer
MohamedAbdallah
Head Section of Projects Development at a hospitality company with 11-50 employees

We primarily use the solution for email and passing on information between the company's user base.

View full review »
Md. Ariful Islam - PeerSpot reviewer
Md. Ariful Islam
Sr. Software Engineer at a financial services firm with 201-500 employees

Exchange is an email solution. 

View full review »
AO
Abd Elrahman Oreiby
Technical Consultant

Microsoft Exchange is the main mail server of Microsoft. It's a popular mail server, so a common use case for Microsoft Exchange is for small, medium, and enterprise-scale businesses. It's a mail solution, voicemail solution, live calendar solution, etc.

View full review »
Lawrence Tse - PeerSpot reviewer
Lawrence Tse
Founder, Professional Services Director, Lead Architect at a recruiting/HR firm with 11-50 employees

We are a consulting company. We deploy Microsoft Exchange. One of our clients has been working with a file drive endpoint with Microsoft Exchange and Microsoft 365 Exchange. We use the latest version, which is a hybrid platform with Microsoft 365. I also work with departments in the government that use the solution for email purposes.

The maximum number of users that I am working with is approximately 20,000 users at a time. 

View full review »
Roymell Santos - PeerSpot reviewer
Roymell Santos
ICT Officer at a manufacturing company with 11-50 employees

We mainly use the solution for our company email communications.

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Zülfikar Erdem - PeerSpot reviewer
Zülfikar Erdem
IT Support Specialist at a transportation company with 501-1,000 employees

We use the platform to facilitate email traffic, file transfer, security services, and rule policies.

View full review »
AR
Ally Raheemeea
CTO

We use the solution in our company for emails, calendars, requests, and tasks.

View full review »
reviewer2024649 - PeerSpot reviewer
reviewer2024649
IT-Manager / Finanzbuchhaltung / Personalwesen at a manufacturing company with 1-10 employees

I use this solution for my email and calendar. 

View full review »
Emil Heinemann - PeerSpot reviewer
Emil Heinemann
IT Manager at a legal firm with 51-200 employees

We primarily use the solution for e-mail. That's pretty much what Exchange is built for, and it's very good at what it's built for. 

View full review »
Lazar Ninkovic - PeerSpot reviewer
Lazar Ninkovic
IT Cordinator at a pharma/biotech company with 10,001+ employees

We use this product for emails and for meetings. I'm the IT coordinator. 

View full review »
Mahmoud Mawad - PeerSpot reviewer
Mahmoud Mawad
IT network admin at a energy/utilities company with 201-500 employees

We are using Microsoft Exchange mainly for the email system for my company and other companies I work for.

View full review »
Alexey Rogov - PeerSpot reviewer
Alexey Rogov
Lean manager at a financial services firm with 5,001-10,000 employees

This solution handles all of our primary functionality including email, message delivery, message archiving and calendars.

View full review »
Navarda  Elliott - PeerSpot reviewer
Navarda Elliott
Information Technology Manager at a government with 51-200 employees

We primarily use the solution to send and receive emails.

View full review »
Misba Ishfaq - PeerSpot reviewer
Misba Ishfaq
Client Relationship Manager at a tech services company with 10,001+ employees

I use Microsoft Exchange for their email service for my personal use.

View full review »
reviewer1229187 - PeerSpot reviewer
reviewer1229187
General Manager - IT at a comms service provider with 10,001+ employees

Exchange is an email solution. It is widely used in our organization.

View full review »
CJ Aulisa - PeerSpot reviewer
CJ Aulisa
Contact Center Consultant at a consultancy with 51-200 employees

I am using Microsoft Exchange for emails. For example, here's my email address, call me, or email me and I'll email you. I don't use it for any marketing emails.

View full review »
MC
MarcoColombo
Partner Account Manager at a tech vendor with 201-500 employees

I use Microsoft Exchange for mailing, managing agendas, sharing contacts, and accessing the company directory. It integrates with Dynamics and project management tools to facilitate sharing information, appointments, and agendas.

View full review »
EH
Elishia Hansen
IT Coordinator at a retailer with 11-50 employees

It is to run our mail server.

View full review »
MU
Misabh Ulhaq
Software Engineer at a manufacturing company with 10,001+ employees

Microsoft Exchange can be deployed on-premise and in the cloud.

We are using Microsoft Exchange for general sending and receiving emails in the office to customers.

View full review »
Dilip Telang - PeerSpot reviewer
Dilip Telang
Director, Talent Acquisition & Staffing at a outsourcing company with 10,001+ employees

I use the solution mainly for emails and arranging schedules, calendars, et cetera.

View full review »
AK
Ahmed-Kamel
Digital transformation director at a insurance company with 201-500 employees

We are using Microsoft Exchange for internal communication between teams.

View full review »
Venkat Narayanan - PeerSpot reviewer
Venkat Narayanan
Senior Manager - Delivery Excellence,Risk & Compliance at a tech vendor with 10,001+ employees

Microsoft Exchange is used as a collaboration platform.

View full review »
reviewer1394319 - PeerSpot reviewer
reviewer1394319
Business Intelligence & Data Management Director at a manufacturing company with 10,001+ employees

We are using Microsoft Exchange for collaboration but mainly for email.

View full review »
reviewer1022760 - PeerSpot reviewer
reviewer1022760
Engineer at a energy/utilities company with 5,001-10,000 employees

Our entire organization uses Microsoft Exchange. We are using Microsoft Exchange 2016. The solution is deployed on-premises.

View full review »
BP
BhaveshPathak
Solutions Architect at a financial services firm with 1-10 employees

So I'm part of the team that does migration from the old version to the new version. I've done updates on all the versions up to 18.

View full review »
it_user1646865 - PeerSpot reviewer
it_user1646865
ICT Consultant at a tech services company with 11-50 employees

We use Microsoft Exchange mostly for corporate communication services—setting up an email box, calendar, setting appointments, etc. My organization is a very big organization. The user base is not less than 15 people. When I worked with Exchange at Starcomms on the corporate organization, we had more than 1,000. When I was at another company, we had a user base that is more than 60.

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it_user1652925 - PeerSpot reviewer
it_user1652925
Test Automation Lead at a financial services firm with 10,001+ employees

We primarily use the solution for emails and calendars and things like that.

View full review »
SN
Sabarish Natarajan
Solutions Architect at a comms service provider with 1-10 employees

I use it as a customer, and I also do implementations for my customers. I mostly go with hybrid deployments.

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reviewer1598538 - PeerSpot reviewer
reviewer1598538
Head Of Information Technology at a insurance company with 201-500 employees

We use Microsoft Exchange on a daily basis for our business. However, we are moving to Office 365, which means that this will be available on the cloud. This is also a part of the Microsoft enterprise agreement. We receive a lot of other support applications along with Exchange. For example, Teams is included and integrates seamlessly, and we can do many functions, such as schedule meetings.

View full review »
AA
Ashraf Attia
Sr. Microsoft Engineer at a tech services company with 201-500 employees

We use Exchange for email services and collaboration services.

View full review »
HM
HUGOMARTINEZ
IT Manager at a renewables & environment company with 201-500 employees

It is an email solution with all the capabilities similar to different email solutions. We basically use it for internal emails and for making reservations. We have some shared mailboxes to receive communication from general entities.

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reviewer1475844 - PeerSpot reviewer
reviewer1475844
Project Manager at a transportation company with 51-200 employees

At the moment, our primary use case is mostly for mailing, but in the near future we will be more focused on collaboration, as well.

View full review »
reviewer1030338 - PeerSpot reviewer
reviewer1030338
Owner at a security firm with 1-10 employees

We mostly used Exchange for sending emails and for document management. We also used Exchange to get information from a user's profile but we didn't use Exchange for filing.

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Kauthar Yakub - PeerSpot reviewer
Kauthar Yakub
Program Manager at a tech services company with 1-10 employees

I just use it to retrieve my data. I'm just mostly leveraging it to retrieve some archive data, so I haven't really used it on a more advanced level.

For example, I was changing my email, so I wanted to retrieve some data I had from the previous address. That was the only time I used Microsoft Exchange to retrieve my archive information. Aside from that, I don't think I've used it for any other use cases.

View full review »
Boris Kaluža - PeerSpot reviewer
Boris Kaluža
global admin at a tech services company with 51-200 employees

I primarily use Microsoft Exchange as a messaging platform.

View full review »
reviewer1240131 - PeerSpot reviewer
reviewer1240131
System Administrator at a healthcare company with 11-50 employees

I use it for email, contacts, and calendar.

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reviewer1415778 - PeerSpot reviewer
reviewer1415778
Associate Software Engineer at a tech vendor with 10,001+ employees

I mainly use Exchange for exchanging emails.

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Muhammad Shoaib Bhatti - PeerSpot reviewer
Muhammad Shoaib Bhatti
CoFounder/CTO at a tech services company with 51-200 employees

I'm the CDO and we are resellers of Microsoft Exchange. 

View full review »
KR
KishanRamiah
Managing Director at a tech services company with 201-500 employees

Microsoft Exchange is used for emailing groups, subscription-based similar to Online Exchange you can work on emails anywhere at any time. Used for groups, global address books, and global calendars.

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reviewer1426074 - PeerSpot reviewer
reviewer1426074
System architect at a computer software company with 201-500 employees

My main use case is corporate messaging.

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reviewer1740360 - PeerSpot reviewer
reviewer1740360
ICT and Cyber Security Adviser at a educational organization with 201-500 employees

We mainly use Exchange for the email, calendar, and contact management features. 

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reviewer1125813 - PeerSpot reviewer
reviewer1125813
IT Support Team Leader at a tech services company with 201-500 employees

We use Microsoft Exchange for emails.

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reviewer1701507 - PeerSpot reviewer
reviewer1701507
Delivery manager at a computer software company with 201-500 employees

I believe I had used my previous version in 2010 or 2016. Subsequently, more people switched to Office 365, Exchange Online. 

Microsoft Exchange is exclusively an email solution and this is what we use it for. 

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it_user941622 - PeerSpot reviewer
it_user941622
Vice President & Head of ICT at a financial services firm with 1,001-5,000 employees

Microsoft Exchange can be used as an email service.

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ME
Murat Er
Chief Information Officer with 1-10 employees

We use Microsoft Exchange Server for the users in our company.

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reviewer1474251 - PeerSpot reviewer
reviewer1474251
Vice President at a tech services company with 51-200 employees

We are using Microsoft Exchange for our email. It is hosted with Zimbra and we use Exchange to interact with it.

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CM
Chokri Mejri
Accounts Manager. at a tech services company with 201-500 employees

We use the solution for all communication exchanged with our team, customers, and all other internet exchanges. Additionally, it was used as a formal way of communication.

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Muhammad Shoaib Bhatti - PeerSpot reviewer
Muhammad Shoaib Bhatti
CoFounder/CTO at a tech services company with 51-200 employees

I am a reseller of Microsoft products.

The primary use case of this solution is for email communication.

View full review »
BS
BrianSvendsen
Controls Engineer at a construction company with 11-50 employees

We use it just for email. 

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it_user1421277 - PeerSpot reviewer
it_user1421277
IT Infrastructure Engineer at a retailer with 1,001-5,000 employees

Our primary use is for email and communication. We also implement this product for our customers.

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reviewer930459 - PeerSpot reviewer
reviewer930459
Research Analyst at a tech services company with 11-50 employees

I primarily use the solution for work email.

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AT
Ahmad Tri Akoso
Technology, Infrastructure, Riset & Development Staff with 1,001-5,000 employees

This solution helps us collaborate with other members of the organization.

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FS
Fazal Ur Rehman Shah
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees

The primary use case is sending and responding to email.

View full review »
reviewer2301996 - PeerSpot reviewer
reviewer2301996
IT Manager at a tech services company with 11-50 employees

I just use it for email.

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Loredana Ababei - PeerSpot reviewer
Loredana Ababei
3rd Level Support Engineer at a tech services company with 201-500 employees

We mainly use Microsoft Exchange for email communication between the users and the clients and for some other capabilities.

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Loredana Ababei - PeerSpot reviewer
Loredana Ababei
3rd Level Support Engineer at a tech services company with 201-500 employees

I use the product to send emails and communicate with users and clients.

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reviewer1609620 - PeerSpot reviewer
reviewer1609620
Avanade Global Managed Security Services (MSS), Cyber Defense & Growth Markets Security at a tech vendor with 10,001+ employees

I use Microsoft Exchange for professional emails, and the collaboration tools, such as Teams, and SharePoint.  

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reviewer1310328 - PeerSpot reviewer
reviewer1310328
Head of Channel Middle East & India at a computer software company with 1,001-5,000 employees

We have our own data center and infrastructure that we have Microsoft Exchange running. We use it mainly for email and file sharing.

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Dhammika Weerakoon - PeerSpot reviewer
Dhammika Weerakoon
Solutions Area Lead at a tech consulting company with 501-1,000 employees

My primary use case is for migrations, setting up hybrid identities, and integrating with other systems, for example, SharePoint.

View full review »
reviewer1686402 - PeerSpot reviewer
reviewer1686402
Director at a tech services company with 1-10 employees

Microsoft Exchange is an email platform.

View full review »
Buyer's Guide
Microsoft Exchange
December 2025
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.