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Microsoft Exchange Primary Use Case

SJ
Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan
We previously used Microsoft Exchange but have moved to an MDN email solution due to cost and user growth. View full review »
Harry Murdani - PeerSpot reviewer
Manager, IT Security at Averis Sdn Bhd

I use it for email service and contact management.

View full review »
Hesham Hussain - PeerSpot reviewer
Head Of Infrastructure at ValU

It is a basic email solution. There are two email options, including Exchange, which can be built internally, and Office 365 for cloud-based Microsoft email. The choice depends on the organization. I've worked with both Exchange and Office 365. 

The internal email system allows setting up the servers and domain controllers are employed. It facilitates internal communication for the employees. For external email services, other services are needed to be implemented within the same solution. It involves sending external emails by activating another service.

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Buyer's Guide
Microsoft Exchange
June 2025
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,481 professionals have used our research since 2012.
AnikIslam - PeerSpot reviewer
Senior Executive at Lakdhanavi Limited

We use the platform for scheduling and managing meetings. We regularly use the calendar function to select and integrate schedules with Microsoft Teams for seamless communication and collaboration.

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Mohamed Najeem - PeerSpot reviewer
System Administrator at HRA

My use case for the product varies depending on the industry. It involves email management, scheduling, and collaboration to support real estate and managed IT services operations.

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ImranShaikh - PeerSpot reviewer
Assistant Vice President, PreSales at Netcore Cloud

We use Microsoft Exchange primarily for mailing purposes, both internal and external. We integrate it with other Microsoft tools like Outlook, Word document collaboration, Teams, SharePoint, and more.

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Lawrence Tse - PeerSpot reviewer
Founder, Professional Services Director, Lead Architect at Falcon Consulting

I use the product to help customers build their infrastructure, support their existing operations, or troubleshoot their Exchange environment. 

My use cases span setting up on-premises solutions to configuring hybrid environments involving Office 365.

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Benjamin Mpolokoso - PeerSpot reviewer
Manager ICT at NJIT

We use the solution for email, calendar, and integration into Zoom.

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NG
IT manager at GCT

Our company uses the solution as our server. We have 20 to 30 users who collaborate across the solution. We prefer the solution on our web servers for committee users. 

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NileshRade - PeerSpot reviewer
Head of Engineering at Hexure

I use Microsoft Exchange as our mail server. Google is free, so I use it for my personal use, and for our office, we have the 365 option.

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GeorgeTzifas - PeerSpot reviewer
Chief Operating Officer at Anyrobotics RPA Experts

We use it to share information and collaborate with each other, even when we're working remotely. 

We exchange files and documents, and we also use it to store recordings and other information from meetings with our customers. 

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Fritz Richard-Quiras - PeerSpot reviewer
DevOps Platform Engineer at Trend Micro

I use Microsoft Exchange more for organizing tasks than as an email client. We have integrated Exchange with Teams for organization and communication.

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reviewer2126463 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees

I use the solution in my company because it is an email system, and it can be hard to get by without one. I also use the tool for different companies and offer support for it. As a consultant, I support it for many different organizations. I use the tool across a whole bunch of different industries, so there are too many to name.

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MM
Security Manager at Yarix S.r.l.

The main use cases are sending and receiving emails, managing calendars, scheduling meetings, and integrating with Microsoft Teams.

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PS
Business manager at Tata Communications Ltd

We wanted to centralize email to a specific server. We needed to manage the Exchange from one place and centralized everything. We chose Office 365 for all of our mailboxes, and the emails run through Exchange. With one click, we can access all of Microsoft's products.

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AO
Technical Consultant at TatweerIT

Microsoft Exchange is the main mail server of Microsoft. It's a popular mail server, so a common use case for Microsoft Exchange is for small, medium, and enterprise-scale businesses. It's a mail solution, voicemail solution, live calendar solution, etc.

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Alexey Rogov - PeerSpot reviewer
Lean manager at Gazprombank

This solution handles all of our primary functionality including email, message delivery, message archiving and calendars.

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Mikaeil Beigpour - PeerSpot reviewer
Networks Administrator at Saipa

Our company uses the solution to manage emails and accounts. 

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Lazar Ninkovic - PeerSpot reviewer
IT Cordinator at a pharma/biotech company with 10,001+ employees

We use this product for emails and for meetings. I'm the IT coordinator. 

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Navarda  Elliott - PeerSpot reviewer
Information Technology Manager at Factories Corporation of Jamaica

We primarily use the solution to send and receive emails.

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Roymell Santos - PeerSpot reviewer
ICT Officer at Intelligent Skincareinc Inc.

We mainly use the solution for our company email communications.

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Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions

We primarily use the solution for e-mail. That's pretty much what Exchange is built for, and it's very good at what it's built for. 

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Mahmoud Mawad - PeerSpot reviewer
IT network admin at GASCO

We are using Microsoft Exchange mainly for the email system for my company and other companies I work for.

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Dilip Telang - PeerSpot reviewer
Director, Talent Acquisition & Staffing at Conduent (formerly Xerox Services)

I use the solution mainly for emails and arranging schedules, calendars, et cetera.

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Venkat Narayanan - PeerSpot reviewer
Senior Manager - Delivery Excellence,Risk & Compliance at Tata Consultancy

Microsoft Exchange is used as a collaboration platform.

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MC
Partner Account Manager at Siav

I use Microsoft Exchange for mailing, managing agendas, sharing contacts, and accessing the company directory. It integrates with Dynamics and project management tools to facilitate sharing information, appointments, and agendas.

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MohamedAbdallah - PeerSpot reviewer
Head Section of Projects Development at CAPMAS

We primarily use the solution for email and passing on information between the company's user base.

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Md. Ariful Islam - PeerSpot reviewer
Sr. Software Engineer at উপায় (UCB Fintech Company Limited)

Exchange is an email solution. 

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Lawrence Tse - PeerSpot reviewer
Founder, Professional Services Director, Lead Architect at Falcon Consulting

We are a consulting company. We deploy Microsoft Exchange. One of our clients has been working with a file drive endpoint with Microsoft Exchange and Microsoft 365 Exchange. We use the latest version, which is a hybrid platform with Microsoft 365. I also work with departments in the government that use the solution for email purposes.

The maximum number of users that I am working with is approximately 20,000 users at a time. 

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EH
IT Coordinator at a retailer with 11-50 employees

It is to run our mail server.

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Zülfikar Erdem - PeerSpot reviewer
IT Support Specialist at Wagner Kablo A.S.

We use the platform to facilitate email traffic, file transfer, security services, and rule policies.

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AR
CTO at Numo Capital Holdings

We use the solution in our company for emails, calendars, requests, and tasks.

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reviewer2024649 - PeerSpot reviewer
IT-Manager / Finanzbuchhaltung / Personalwesen at a manufacturing company with 1-10 employees

I use this solution for my email and calendar. 

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Misba Ishfaq - PeerSpot reviewer
Client Relationship Manager at Capgemini

I use Microsoft Exchange for their email service for my personal use.

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reviewer1229187 - PeerSpot reviewer
General Manager - IT at a comms service provider with 10,001+ employees

Exchange is an email solution. It is widely used in our organization.

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CJ Aulisa - PeerSpot reviewer
Contact Center Consultant at okiBoe Group

I am using Microsoft Exchange for emails. For example, here's my email address, call me, or email me and I'll email you. I don't use it for any marketing emails.

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BP
Solutions Architect at Vvolve management consultants

So I'm part of the team that does migration from the old version to the new version. I've done updates on all the versions up to 18.

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reviewer1598538 - PeerSpot reviewer
Head Of Information Technology at a insurance company with 201-500 employees

We use Microsoft Exchange on a daily basis for our business. However, we are moving to Office 365, which means that this will be available on the cloud. This is also a part of the Microsoft enterprise agreement. We receive a lot of other support applications along with Exchange. For example, Teams is included and integrates seamlessly, and we can do many functions, such as schedule meetings.

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Kauthar Yakub - PeerSpot reviewer
Program Manager at Tereta

I just use it to retrieve my data. I'm just mostly leveraging it to retrieve some archive data, so I haven't really used it on a more advanced level.

For example, I was changing my email, so I wanted to retrieve some data I had from the previous address. That was the only time I used Microsoft Exchange to retrieve my archive information. Aside from that, I don't think I've used it for any other use cases.

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MU
Software Engineer at ADM

Microsoft Exchange can be deployed on-premise and in the cloud.

We are using Microsoft Exchange for general sending and receiving emails in the office to customers.

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AK
Digital transformation director at Medmark

We are using Microsoft Exchange for internal communication between teams.

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reviewer1394319 - PeerSpot reviewer
Business Intelligence & Data Management Director at a manufacturing company with 10,001+ employees

We are using Microsoft Exchange for collaboration but mainly for email.

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reviewer1022760 - PeerSpot reviewer
Engineer at a energy/utilities company with 5,001-10,000 employees

Our entire organization uses Microsoft Exchange. We are using Microsoft Exchange 2016. The solution is deployed on-premises.

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reviewer1646865 - PeerSpot reviewer
ICT Consultant at a tech services company with 11-50 employees

We use Microsoft Exchange mostly for corporate communication services—setting up an email box, calendar, setting appointments, etc. My organization is a very big organization. The user base is not less than 15 people. When I worked with Exchange at Starcomms on the corporate organization, we had more than 1,000. When I was at another company, we had a user base that is more than 60.

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reviewer1652925 - PeerSpot reviewer
Test Automation Lead at a financial services firm with 10,001+ employees

We primarily use the solution for emails and calendars and things like that.

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SN
Solutions Architect at a comms service provider with 1-10 employees

I use it as a customer, and I also do implementations for my customers. I mostly go with hybrid deployments.

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AA
Sr. Microsoft Engineer at nournet

We use Exchange for email services and collaboration services.

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HM
IT Manager at a renewables & environment company with 201-500 employees

It is an email solution with all the capabilities similar to different email solutions. We basically use it for internal emails and for making reservations. We have some shared mailboxes to receive communication from general entities.

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reviewer1475844 - PeerSpot reviewer
Project Manager at a transportation company with 51-200 employees

At the moment, our primary use case is mostly for mailing, but in the near future we will be more focused on collaboration, as well.

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Muhammad Shoaib Bhatti - PeerSpot reviewer
CoFounder/CTO at Hybrid Tech

I am a reseller of Microsoft products.

The primary use case of this solution is for email communication.

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reviewer1030338 - PeerSpot reviewer
Owner at a security firm with 1-10 employees

We mostly used Exchange for sending emails and for document management. We also used Exchange to get information from a user's profile but we didn't use Exchange for filing.

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Boris Kaluža - PeerSpot reviewer
CEO at a tech services company with 51-200 employees

I primarily use Microsoft Exchange as a messaging platform.

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reviewer1240131 - PeerSpot reviewer
System Administrator at a healthcare company with 11-50 employees

I use it for email, contacts, and calendar.

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reviewer1415778 - PeerSpot reviewer
Associate Software Engineer at a tech vendor with 10,001+ employees

I mainly use Exchange for exchanging emails.

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Muhammad Shoaib Bhatti - PeerSpot reviewer
CoFounder/CTO at Hybrid Tech

I'm the CDO and we are resellers of Microsoft Exchange. 

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KR
Managing Director at KRsolns LTD

Microsoft Exchange is used for emailing groups, subscription-based similar to Online Exchange you can work on emails anywhere at any time. Used for groups, global address books, and global calendars.

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reviewer1426074 - PeerSpot reviewer
System architect at a computer software company with 201-500 employees

My main use case is corporate messaging.

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reviewer1740360 - PeerSpot reviewer
ICT and Cyber Security Adviser at a educational organization with 201-500 employees

We mainly use Exchange for the email, calendar, and contact management features. 

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reviewer1125813 - PeerSpot reviewer
IT Support Team Leader at a tech services company with 201-500 employees

We use Microsoft Exchange for emails.

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reviewer1701507 - PeerSpot reviewer
Delivery manager at a computer software company with 201-500 employees

I believe I had used my previous version in 2010 or 2016. Subsequently, more people switched to Office 365, Exchange Online. 

Microsoft Exchange is exclusively an email solution and this is what we use it for. 

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reviewer941622 - PeerSpot reviewer
Vice President & Head of ICT at a financial services firm with 1,001-5,000 employees

Microsoft Exchange can be used as an email service.

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ME
Chief Information Officer with 1-10 employees

We use Microsoft Exchange Server for the users in our company.

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reviewer1474251 - PeerSpot reviewer
Vice President at a tech services company with 51-200 employees

We are using Microsoft Exchange for our email. It is hosted with Zimbra and we use Exchange to interact with it.

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CM
Accounts Manager. at Focus Corporation

We use the solution for all communication exchanged with our team, customers, and all other internet exchanges. Additionally, it was used as a formal way of communication.

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BS
Controls Engineer at C-Tech Controls

We use it just for email. 

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it_user1421277 - PeerSpot reviewer
IT Infrastructure Engineer at a retailer with 1,001-5,000 employees

Our primary use is for email and communication. We also implement this product for our customers.

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reviewer930459 - PeerSpot reviewer
Research Analyst at a tech services company with 11-50 employees

I primarily use the solution for work email.

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AT
Technology, Infrastructure, Riset & Development Staff with 1,001-5,000 employees

This solution helps us collaborate with other members of the organization.

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FS
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees

The primary use case is sending and responding to email.

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Loredana Ababei - PeerSpot reviewer
3rd Level Support Engineer at Valeo IT

We mainly use Microsoft Exchange for email communication between the users and the clients and for some other capabilities.

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Loredana Ababei - PeerSpot reviewer
3rd Level Support Engineer at Valeo IT

I use the product to send emails and communicate with users and clients.

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reviewer1609620 - PeerSpot reviewer
Avanade Global Managed Security Services (MSS), Cyber Defense & Growth Markets Security at a tech vendor with 10,001+ employees

I use Microsoft Exchange for professional emails, and the collaboration tools, such as Teams, and SharePoint.  

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reviewer1310328 - PeerSpot reviewer
Head of Channel Middle East & India at a computer software company with 1,001-5,000 employees

We have our own data center and infrastructure that we have Microsoft Exchange running. We use it mainly for email and file sharing.

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DW
Director of technology alliances at a tech services company with 201-500 employees

My primary use case is for migrations, setting up hybrid identities, and integrating with other systems, for example, SharePoint.

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reviewer1686402 - PeerSpot reviewer
Director at a tech services company with 1-10 employees

Microsoft Exchange is an email platform.

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reviewer2301996 - PeerSpot reviewer
IT Manager at a tech services company with 11-50 employees

I just use it for email.

View full review »
Buyer's Guide
Microsoft Exchange
June 2025
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,481 professionals have used our research since 2012.