Microsoft Exchange Primary Use Case
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SaqibJavaid
Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan
We previously used Microsoft Exchange but have moved to an MDN email solution due to cost and user growth.
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I use it for email service and contact management.
View full review »It is a basic email solution. There are two email options, including Exchange, which can be built internally, and Office 365 for cloud-based Microsoft email. The choice depends on the organization. I've worked with both Exchange and Office 365.
The internal email system allows setting up the servers and domain controllers are employed. It facilitates internal communication for the employees. For external email services, other services are needed to be implemented within the same solution. It involves sending external emails by activating another service.
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Microsoft Exchange
June 2025

Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,481 professionals have used our research since 2012.
We use the platform for scheduling and managing meetings. We regularly use the calendar function to select and integrate schedules with Microsoft Teams for seamless communication and collaboration.
View full review »My use case for the product varies depending on the industry. It involves email management, scheduling, and collaboration to support real estate and managed IT services operations.
View full review »We use Microsoft Exchange primarily for mailing purposes, both internal and external. We integrate it with other Microsoft tools like Outlook, Word document collaboration, Teams, SharePoint, and more.
View full review »I use the product to help customers build their infrastructure, support their existing operations, or troubleshoot their Exchange environment.
My use cases span setting up on-premises solutions to configuring hybrid environments involving Office 365.
View full review »We use the solution for email, calendar, and integration into Zoom.
View full review »NG
Nada Ghanime
IT manager at GCT
Our company uses the solution as our server. We have 20 to 30 users who collaborate across the solution. We prefer the solution on our web servers for committee users.
View full review »I use Microsoft Exchange as our mail server. Google is free, so I use it for my personal use, and for our office, we have the 365 option.
View full review »We use it to share information and collaborate with each other, even when we're working remotely.
We exchange files and documents, and we also use it to store recordings and other information from meetings with our customers.
View full review »I use Microsoft Exchange more for organizing tasks than as an email client. We have integrated Exchange with Teams for organization and communication.
View full review »I use the solution in my company because it is an email system, and it can be hard to get by without one. I also use the tool for different companies and offer support for it. As a consultant, I support it for many different organizations. I use the tool across a whole bunch of different industries, so there are too many to name.
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MatteoMazzei
Security Manager at Yarix S.r.l.
The main use cases are sending and receiving emails, managing calendars, scheduling meetings, and integrating with Microsoft Teams.
View full review »PS
Prayank Sharma
Business manager at Tata Communications Ltd
We wanted to centralize email to a specific server. We needed to manage the Exchange from one place and centralized everything. We chose Office 365 for all of our mailboxes, and the emails run through Exchange. With one click, we can access all of Microsoft's products.
View full review »AO
Abd Elrahman Oreiby
Technical Consultant at TatweerIT
Microsoft Exchange is the main mail server of Microsoft. It's a popular mail server, so a common use case for Microsoft Exchange is for small, medium, and enterprise-scale businesses. It's a mail solution, voicemail solution, live calendar solution, etc.
View full review »This solution handles all of our primary functionality including email, message delivery, message archiving and calendars.
View full review »Our company uses the solution to manage emails and accounts.
View full review »We use this product for emails and for meetings. I'm the IT coordinator.
We primarily use the solution to send and receive emails.
View full review »We mainly use the solution for our company email communications.
View full review »We primarily use the solution for e-mail. That's pretty much what Exchange is built for, and it's very good at what it's built for.
View full review »We are using Microsoft Exchange mainly for the email system for my company and other companies I work for.
View full review »I use the solution mainly for emails and arranging schedules, calendars, et cetera.
View full review »Microsoft Exchange is used as a collaboration platform.
View full review »MC
MarcoColombo
Partner Account Manager at Siav
I use Microsoft Exchange for mailing, managing agendas, sharing contacts, and accessing the company directory. It integrates with Dynamics and project management tools to facilitate sharing information, appointments, and agendas.
View full review »We primarily use the solution for email and passing on information between the company's user base.
View full review »Exchange is an email solution.
View full review »We are a consulting company. We deploy Microsoft Exchange. One of our clients has been working with a file drive endpoint with Microsoft Exchange and Microsoft 365 Exchange. We use the latest version, which is a hybrid platform with Microsoft 365. I also work with departments in the government that use the solution for email purposes.
The maximum number of users that I am working with is approximately 20,000 users at a time.
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Elishia Hansen
IT Coordinator at a retailer with 11-50 employees
It is to run our mail server.
View full review »We use the platform to facilitate email traffic, file transfer, security services, and rule policies.
View full review »AR
Ally Raheemeea
CTO at Numo Capital Holdings
We use the solution in our company for emails, calendars, requests, and tasks.
View full review »I use this solution for my email and calendar.
View full review »I use Microsoft Exchange for their email service for my personal use.
View full review »Exchange is an email solution. It is widely used in our organization.
View full review »I am using Microsoft Exchange for emails. For example, here's my email address, call me, or email me and I'll email you. I don't use it for any marketing emails.
View full review »BP
BhaveshPathak
Solutions Architect at Vvolve management consultants
So I'm part of the team that does migration from the old version to the new version. I've done updates on all the versions up to 18.
View full review »We use Microsoft Exchange on a daily basis for our business. However, we are moving to Office 365, which means that this will be available on the cloud. This is also a part of the Microsoft enterprise agreement. We receive a lot of other support applications along with Exchange. For example, Teams is included and integrates seamlessly, and we can do many functions, such as schedule meetings.
View full review »I just use it to retrieve my data. I'm just mostly leveraging it to retrieve some archive data, so I haven't really used it on a more advanced level.
For example, I was changing my email, so I wanted to retrieve some data I had from the previous address. That was the only time I used Microsoft Exchange to retrieve my archive information. Aside from that, I don't think I've used it for any other use cases.
View full review »MU
Misabh Ulhaq
Software Engineer at ADM
Microsoft Exchange can be deployed on-premise and in the cloud.
We are using Microsoft Exchange for general sending and receiving emails in the office to customers.
View full review »AK
Ahmed-Kamel
Digital transformation director at Medmark
We are using Microsoft Exchange for internal communication between teams.
View full review »We are using Microsoft Exchange for collaboration but mainly for email.
View full review »Our entire organization uses Microsoft Exchange. We are using Microsoft Exchange 2016. The solution is deployed on-premises.
View full review »We use Microsoft Exchange mostly for corporate communication services—setting up an email box, calendar, setting appointments, etc. My organization is a very big organization. The user base is not less than 15 people. When I worked with Exchange at Starcomms on the corporate organization, we had more than 1,000. When I was at another company, we had a user base that is more than 60.
View full review »We primarily use the solution for emails and calendars and things like that.
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Sabarish Natarajan
Solutions Architect at a comms service provider with 1-10 employees
I use it as a customer, and I also do implementations for my customers. I mostly go with hybrid deployments.
View full review »AA
Ashraf Attia
Sr. Microsoft Engineer at nournet
We use Exchange for email services and collaboration services.
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HUGOMARTINEZ
IT Manager at a renewables & environment company with 201-500 employees
It is an email solution with all the capabilities similar to different email solutions. We basically use it for internal emails and for making reservations. We have some shared mailboxes to receive communication from general entities.
View full review »At the moment, our primary use case is mostly for mailing, but in the near future we will be more focused on collaboration, as well.
View full review »I am a reseller of Microsoft products.
The primary use case of this solution is for email communication.
View full review »We mostly used Exchange for sending emails and for document management. We also used Exchange to get information from a user's profile but we didn't use Exchange for filing.
I primarily use Microsoft Exchange as a messaging platform.
View full review »I use it for email, contacts, and calendar.
View full review »I mainly use Exchange for exchanging emails.
View full review »I'm the CDO and we are resellers of Microsoft Exchange.
View full review »KR
KishanRamiah
Managing Director at KRsolns LTD
Microsoft Exchange is used for emailing groups, subscription-based similar to Online Exchange you can work on emails anywhere at any time. Used for groups, global address books, and global calendars.
View full review »My main use case is corporate messaging.
View full review »We mainly use Exchange for the email, calendar, and contact management features.
View full review »We use Microsoft Exchange for emails.
View full review »I believe I had used my previous version in 2010 or 2016. Subsequently, more people switched to Office 365, Exchange Online.
Microsoft Exchange is exclusively an email solution and this is what we use it for.
Microsoft Exchange can be used as an email service.
View full review »ME
Murat Er
Chief Information Officer with 1-10 employees
We use Microsoft Exchange Server for the users in our company.
View full review »We are using Microsoft Exchange for our email. It is hosted with Zimbra and we use Exchange to interact with it.
View full review »CM
Chokri Mejri
Accounts Manager. at Focus Corporation
We use the solution for all communication exchanged with our team, customers, and all other internet exchanges. Additionally, it was used as a formal way of communication.
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BrianSvendsen
Controls Engineer at C-Tech Controls
We use it just for email.
View full review »Our primary use is for email and communication. We also implement this product for our customers.
View full review »I primarily use the solution for work email.
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Ahmad Tri Akoso
Technology, Infrastructure, Riset & Development Staff with 1,001-5,000 employees
This solution helps us collaborate with other members of the organization.
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Fazal Ur Rehman Shah
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees
The primary use case is sending and responding to email.
View full review »We mainly use Microsoft Exchange for email communication between the users and the clients and for some other capabilities.
View full review »I use the product to send emails and communicate with users and clients.
View full review »I use Microsoft Exchange for professional emails, and the collaboration tools, such as Teams, and SharePoint.
View full review »We have our own data center and infrastructure that we have Microsoft Exchange running. We use it mainly for email and file sharing.
View full review »DW
Dhammika Weerakoon
Director of technology alliances at a tech services company with 201-500 employees
My primary use case is for migrations, setting up hybrid identities, and integrating with other systems, for example, SharePoint.
View full review »Microsoft Exchange is an email platform.
View full review »I just use it for email.
View full review »Buyer's Guide
Microsoft Exchange
June 2025

Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,481 professionals have used our research since 2012.