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Microsoft Solutions Manager at Self-Employed
Real User
Top 5
Provides comprehensive security features and good technical support services
Pros and Cons
  • "The product is highly stable."
  • "There is room for improvement in the product's AI capabilities and real-time data processing features."

What is our primary use case?

Our primary use of the platform involves a variety of architecture frameworks, infrastructure, and system needs based on customer requirements. We use it for many AI projects, cognitive services, and infrastructure management.

What is most valuable?

The solution's most valuable features include scalability, stability, and comprehensive security tools. Its AI capabilities, including generative AI and tools like Azure GitHub Copilot, have been particularly beneficial in optimizing our operations and enhancing critical processes.

What needs improvement?

There is room for improvement in the product's AI capabilities and real-time data processing features.

For how long have I used the solution?

I have been using Microsoft Azure since its inception, for nearly 14 years. My experience with Azure began around 2010, shortly after its initial launch.

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What do I think about the stability of the solution?

The product is highly stable. 

What do I think about the scalability of the solution?

The platform's scalability has been vital for effectively managing varying workloads and infrastructure needs. Proper planning is necessary to utilize it and fully avoid potential issues.

How are customer service and support?

Microsoft provides comprehensive support through various channels, which has been instrumental in resolving issues and optimizing our platform use.

Which solution did I use previously and why did I switch?

I have used various solutions, but Microsoft Azure's comprehensive feature set and integration capabilities made it a preferable choice for our requirements.

How was the initial setup?

The initial setup process can vary in complexity depending on the specific needs and scale of the deployment. We have managed various deployment scenarios, adjusting methods according to customer requirements.

What about the implementation team?

Our in-house team carried out the implementation, which was supported by vendor resources as required.

What's my experience with pricing, setup cost, and licensing?

In countries experiencing high inflation, the cost of Azure services can be significantly impacted. This can result in higher expenses compared to other regions.

Which other solutions did I evaluate?

We evaluated other cloud platforms, including Oracle, Cisco, and various vendors. However, Azure's robust AI and security features made it the best fit for our requirements.

What other advice do I have?

Microsoft Azure has been a crucial component of our operations, and its continuous improvements in AI and security are promising. Staying updated with Azure’s developments through official announcements and industry news is vital for leveraging its full potential.

I rate it a ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
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reviewer2348199 - PeerSpot reviewer
IT Administrator at a security firm with 51-200 employees
Real User
Top 20
Secure, easy to use, and provides good reporting features
Pros and Cons
  • "The solution is secure and easy to use."
  • "The support team is not responding to my emails."

What is our primary use case?

We use the product for Exchange, Microsoft Intune, SharePoint, and OneDrive.

What is most valuable?

The solution is secure and easy to use. It meets the security guidelines. It is approved by the state and the shareholders. MFA is a good feature. The reporting features are also good. The management and the logging of incidents are good. It’s a good solution for our use cases. I don't have any negative opinions about it.

What needs improvement?

Sometimes, I need better support. Microsoft must acknowledge support cases for the product. There have been some data leak issues lately. The support team is not responding to my emails. I had a call with an engineer on a weekend, and he told me he would follow up on Monday, but he hasn’t shown up yet.

For how long have I used the solution?

I have been using the solution for one and a half years.

What do I think about the stability of the solution?

The tool is 99.99% stable.

What do I think about the scalability of the solution?

The tool is scalable. We have 50 to 100 employees. We're a startup, but we are growing.

How are customer service and support?

Overall, the support team is good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The tool was easy to install. The maintenance is fairly easy. When I have issues, I contact Microsoft, and the team helps me.

What's my experience with pricing, setup cost, and licensing?

The tool is cheap.

What other advice do I have?

We are not allowed to store data in Azure. Our data is encrypted via third-party software. Overall, I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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August 2025
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Victor Bergman - PeerSpot reviewer
Executive Head of Technology at Imbali Customised Solutions (Pty) Ltd.
Real User
Top 5Leaderboard
Used for the hosting of websites and the management of email and the Outlook platform
Pros and Cons
  • "The most efficient feature of Microsoft Azure is that we can use it to update a website with a few clicks."
  • "The solution's email hosting pricing could be improved."

What is our primary use case?

We use Microsoft Azure for the hosting of websites and the management of email and the Outlook platform. We also use the solution for the storage of online files.

What is most valuable?

The most efficient feature of Microsoft Azure is that we can use it to update a website with a few clicks. Microsoft Azure is integrated with Visual Studio Code, and we can update or publish directly from Visual Studio Code.

I appreciate the GDPR that is in place with Microsoft Azure. The solution also has compliance with other country's local privacy laws. So, the privacy feature of Microsoft products is very easily accessible and available.

What needs improvement?

The solution's email hosting pricing could be improved. Microsoft Azure gives different options in terms of how you're going to access your email. It would be good if the solution could improve and give cheaper emails that can work in Outlook.

For how long have I used the solution?

I have been using Microsoft Azure for five years.

What do I think about the stability of the solution?

Microsoft Azure is a very stable solution, and I've never had any issues with the solution's stability.

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

Around 30 clients are using Microsoft Azure.

I rate the solution ten out of ten for scalability.

Which solution did I use previously and why did I switch?

I previously used Amazon Web Services. I switched to Microsoft Azure because Amazon Web Services was expensive.

How was the initial setup?

The solution's initial setup is straightforward, especially with the SSL. Getting the SSL certificate is more straightforward with Microsoft Azure than with Amazon Web Services.

What about the implementation team?

We implemented the solution through an in-house team.

The solution can be deployed in five to ten minutes. You have to ensure that your Visual Studio Code is set up with the required tools for Microsoft Azure. From there on, you continue uploading to Microsoft Azure the files that you want to upload. Then, you set up your Azure to identify the domains and to sync Azure with your domain host. These are the steps you have to take. If you follow it step by step, the full process will not take longer than 30 minutes.

What other advice do I have?

The website is straightforward to configure, and also very quick to update. In other words, I can update a website even from my development tool, Visual Studio Code. I use Visual Studio Code in my company to develop websites and also to deploy the websites from Visual Studio Code. So, that makes Azure completely above what I've experienced with Amazon Web Services.

Microsoft Azure is deployed on the cloud in our organization. One to five people with knowledge of Microsoft Azure, Visual Studio Code, and domain hosting are needed for the solution's deployment and maintenance. I would recommend the solution to other users.

Users need to understand what they want to deploy and what cloud services they need to use because there are different trends in each one of these cloud services. Users can go multi-cloud as well.

Microsoft Azure helps save infrastructure, staff, time, and insurance. You'll save a lot on ISO certification. I had a client who wanted a solution that would have required the client to be ISO-certified to manage the privacy or guarantee the privacy and security of data.

Overall, I rate Microsoft Azure an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Solutions Architect at MTN
Real User
Top 20
Has an easy-to-use portal, but its initial setup is a bit complex
Pros and Cons
  • "The portal makes it easier to work with the solution."
  • "The solution's initial setup was a bit complex in the beginning."

What is our primary use case?

We use Microsoft Azure for migration purposes.

What is most valuable?

The portal makes it easier to work with the solution.

What needs improvement?

The solution's initial setup was a bit complex in the beginning. We had to go through a major learning curve before we got hands-on familiarity with it.

For how long have I used the solution?

I have been using Microsoft Azure for one year.

What do I think about the stability of the solution?

I rate Microsoft Azure a seven out of ten for stability.

What do I think about the scalability of the solution?

Microsoft Azure is a scalable solution. Less than 20 users in our organization use Microsoft Azure.

I rate Microsoft Azure an eight out of ten for scalability.

How was the initial setup?

I rate Microsoft Azure a five to six out of ten for the ease of its initial setup.

What about the implementation team?

The solution's deployment time depends purely on the size of the application. On average, the solution's deployment would take us anywhere from two weeks and longer. Depending on our testing, it would take us about a month to design and deploy the solution.

What other advice do I have?

Microsoft Azure is deployed on the cloud.

I would recommend Microsoft Azure to other users, but they should have a strong system integrator or someone working with Microsoft to assist. The strength would lie with the organization deploying the solution; they have to be on par to understand better what is happening.

Overall, I rate Microsoft Azure a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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AtulChaurasia - PeerSpot reviewer
Operational Technical Security at Metro Bank
Real User
A scalable and easy-to-deploy solution that gives a good return on investment
Pros and Cons
  • "The tool’s stability is good."
  • "The product is not user-friendly."

What is our primary use case?

We primarily use email accounts and SharePoint. We want to use AI and OCR services, but we don’t have many use cases.

What is most valuable?

It is a good solution. I can get all the tools under one roof.

What needs improvement?

There's a complexity involved in getting the subscriptions provisioned. There are too many complications. Without IT knowledge, we cannot subscribe and work. The product is not user-friendly. All the services must be available in one place so that I can get the services that I need at the right time.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The tool’s stability is good.

What do I think about the scalability of the solution?

The product is scalable. Around 30 people use the solution in our organization. We are trying to get projects from Europe and North America. Once it is done, we'll be scaling up.

How was the initial setup?

The setup is straightforward and easy. Since I know about infrastructure and IT, it took me around one week to set it up. Non-IT people might struggle with the setup.

What was our ROI?

The return on investment is good. Since everything is in the cloud, we save a lot on infrastructure and server costs. It is very helpful to the client, and it is very useful for us.

What's my experience with pricing, setup cost, and licensing?

I pay for a yearly subscription. Compared to other service providers, the product’s pricing is normal.

Which other solutions did I evaluate?

I evaluated other options, but I chose Microsoft because it is a little bit easier. We can get it right away.

What other advice do I have?

We are into data management. We deal with data consumption and data validation. So, we must use many virtual and storage solutions to process the data. We use the clients’ solution. I am into IT. I have a bit of knowledge of the infrastructure. If we need to scale up, we might need some training. I would recommend the solution to others. Overall, I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Zoran Kos - PeerSpot reviewer
Senior Software Engineer at Windhoff Group
Real User
Top 5
A robust cloud computing solution for pipeline with automations
Pros and Cons
  • "Stability is straightforward"
  • "Pricing is high if you plan to use it on a larger scale."

What is our primary use case?

We use the solution for pipelines.

How has it helped my organization?

Because of automation, everything from the beginning of the development project is stored on one side and brought from the development side to the production side.

Due to automation, the development process is streamlined from the beginning. 

What is most valuable?

The process involves understanding what is provided from the repository side, managing the code, and handling changes and responsibilities. This includes staging in the pipeline. 

What needs improvement?

Sometimes, I have issues configuring settings, setting up policies, and communicating with others on Microsoft Azure.

Pricing is high, especially if you plan to use it on a larger scale, with more teams, or want to include additional features. The costs can increase significantly as you add more features and expand usage.

For how long have I used the solution?

I have been using Microsoft Azure for two years.

What do I think about the stability of the solution?

Stability is straightforward when combining some Linux features or Linux kernels. Additionally, integrating with other operating systems can sometimes be challenging.

What do I think about the scalability of the solution?

It takes time to get familiar, but after, everything is fast.

How are customer service and support?

When I experienced a crash, I received a response within a few days. The level of support depends on your user status. If you are a minimal or ultimate user, and if you pay more, you receive more support. Everything goes much faster.

How was the initial setup?

Everything is okay if you are familiar with Teams and how it works. However, combining Teams with other tools and APIs can make things much faster. Additionally, the plugins provided by the official Microsoft site can enhance its functionality.

The deployment is manageable in one day and takes only one person.

What was our ROI?

It automates and saves time. Microsoft Azure breaks entire products into modules, making it easier to implement changes. These changes can be deployed much faster compared to traditional methods.

What's my experience with pricing, setup cost, and licensing?

It is payable for what you need and how much you use.

Which other solutions did I evaluate?

I preferred Azure because it's more robust, it's easy to get around.

What other advice do I have?

Code breaks from time to time, so maintenance is required periodically, especially for extensive codebases. Regular testing and checks are necessary to ensure reliability and performance.

I use other tools that integrate Copilot, which will soon be integrated into Microsoft Azure. I rely on other sources when I need to find information. There's also the security issue, as there's always a risk concerning where company data will ultimately be stored.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Praveen Kumar Deverakonda - PeerSpot reviewer
Senior Administrator at Wipro Limited
Real User
Top 5
It is very easy to install and start up with the cloud environment
Pros and Cons
  • "The solution is user-friendly and compatible."
  • "The platform should be available at the same price worldwide."

What is our primary use case?

We are using the solution as a cloud environment. 

What is most valuable?

The solution is user-friendly and compatible. 

What needs improvement?

The platform should be available at the same price worldwide. 

For how long have I used the solution?

I have been using Microsoft Azure for the past 5 years. 

What do I think about the stability of the solution?

 I don't see any major bugs in the cloud environment.

What do I think about the scalability of the solution?

Two hundred people are using the solution at present.

How are customer service and support?

They are quick to solve issues. 

How would you rate customer service and support?

Positive

How was the initial setup?

Microsoft provides very easy documentation, for each and every resource. So there is a very clear documentatio. It is very easy to install and start up with the cloud environment.

What's my experience with pricing, setup cost, and licensing?

The pricing is cheap. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Wade Timmings - PeerSpot reviewer
Commercial Director at a tech services company with 1-10 employees
Real User
Top 20
Helps save costs and offers an all-in-one package compared to its competitors' tools
Pros and Cons
  • "The solution's technical support was very good."
  • "The permissions and controls in the product are not easy to use."

What is our primary use case?

I use the solution in my company to virtualize apps that haven't quite become SaaS products yet. My organization gets to deal with travel-based companies, mining companies, and logistics companies that have software on which their business runs, for whom we need to put such software tools into a cloud instance because there are no current SaaS offerings in the market. My company tends to host certain software products on Azure and then deploy such solutions through Azure Virtual Desktop.

What is most valuable?

The most valuable feature of the solution stems from the fact that it is a quite cheap tool compared to any other private cloud offerings. It makes good commercial sense to have Microsoft Azure when you compare it to an on-premises infrastructure.

What needs improvement?

The permissions and controls in the product are not easy to use. From an improvement perspective, the permissions and controls in the product need to be made easier. I believe that the product is working to improve the native domain controllers in the cloud. My company studies the road map of Microsoft Azure quite frequently and closely. I believe the solution is working on areas where my company finds ideas or areas for improvement.

The product's current price needs to be lowered from an improvement perspective.

For how long have I used the solution?

I have been using Microsoft Azure for four and a half years. My company has a partnership with Microsoft.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten. The scalability of the product is a selling point of the solution.

The product is suitable for companies of all sizes. Small companies can use Office 365. Requirements might arise for businesses, regardless of the size of the companies.

How are customer service and support?

The solution's technical support was very good.

How was the initial setup?

The product's initial setup phase was simple. There are some complexities attached to the solution when it comes to certain niches and during migrations.

The solution is deployed on a public cloud.

What was our ROI?

The product helps save costs for our company since we need not refresh the hardware part every four years. The box provided by the solution can be turned on and off. Most of our company's clients save a fair bit of money with Microsoft Azure.

What's my experience with pricing, setup cost, and licensing?

I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price.

Which other solutions did I evaluate?

Microsoft Azure offers a better all-in-one package than Google Workspace or G Suite. Compared to its competitors, Microsoft Azure is a much better option for mature businesses.

What other advice do I have?

I recommend the product to those who plan to use it.

I rate the overall tool a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.