Our use case involves running on-premises workloads on Microsoft Azure.
Assistance Manager, ICT Communication at ELNG
Reduces and optimizes costs and runs workloads
Pros and Cons
- "The tool has proven to be valuable for our organization by enhancing the availability and reliability of services. Our website and several applications hosted on it now benefit from improved availability features and increased reliability."
- "Navigating the frequent changes in the interface has been a challenge, requiring effort to keep up with updates. Options or features that were once located in one window may unexpectedly move to another, making it hard to stay current with the changes."
What is our primary use case?
What is most valuable?
The tool has proven to be valuable for our organization by enhancing the availability and reliability of services. Our website and several applications hosted on it now benefit from improved availability features and increased reliability.
Microsoft Azure has significantly impacted operational efficiency by helping reduce or optimize costs, especially in the transition from on-premises capital expenditures to operational expenditures.
What needs improvement?
Navigating the frequent changes in the interface has been a challenge, requiring effort to keep up with updates. Options or features that were once located in one window may unexpectedly move to another, making it hard to stay current with the changes.
For how long have I used the solution?
I have been using the product for three years.
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What do I think about the stability of the solution?
The tool's stability is good, and I would give it a nine out of ten. The challenges in connectivity, particularly when dealing with cloud services. It's complex and challenging to troubleshoot connectivity issues, especially when the source of the problem isn't clear.
What do I think about the scalability of the solution?
The solution's scalability is excellent. My company has more than 500 users. We plan to increase the numbers.
Which solution did I use previously and why did I switch?
We chose to use Microsoft Azure primarily because of the package and solutions that Microsoft offered. The features and offerings provided by it were deemed to be better compared to other alternatives.
How was the initial setup?
The product's deployment was a bit complex. The deployment process involved selecting the suitable Microsoft Azure service for migration and considering options like application services or virtual machines (servers). It required a thorough study to determine the most appropriate solution for the business use case. Our deployment team consists of ten resources.
What about the implementation team?
The deployment was a collaborative effort involving both our partners and the in-house team.
What was our ROI?
The value and benefits of using Microsoft Azure are significant, particularly for users like me. The services provided make it easy to access and available from anywhere.
What's my experience with pricing, setup cost, and licensing?
The solution's licensing costs are yearly.
What other advice do I have?
We have initiated the migration of our on-premises workloads to the cloud, leveraging the application services offered by Microsoft Azure. We rely on third-party technologies for security. My advice would be to thoroughly plan and understand the cost implications before migrating to Microsoft Azure. Compare the technical capabilities of your on-premises design with your cloud design, and also conduct a financial comparison between on-premises and cloud expenses.
I rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

CTO at Arevpay
Useful for storing data on the server but billing model needs to be transparent
Pros and Cons
- "We validate customer videos and speech in real-time by utilizing language translation services and image processing. This involves converting speech to text and vice versa in real-time. Customers record videos where they speak predefined text. We capture the image and speech, convert it to text, and compare it with the standardized text."
- "Improving transparency in billing is crucial for us. Understanding how billing works only becomes clear once we start using the services. A more accurate billing calculator would help us anticipate costs associated with using specific services."
What is our primary use case?
We primarily use Microsoft Azure for data storage on the server. Additionally, we leverage Power Automate for process automation tasks. Some of our processes benefit from AI and ML capabilities, such as image processing and recognition. Specifically, we utilize the product for its Translation APIs, including language translation functionality.
What is most valuable?
We validate customer videos and speech in real-time by utilizing language translation services and image processing. This involves converting speech to text and vice versa in real-time. Customers record videos where they speak predefined text. We capture the image and speech, convert it to text, and compare it with the standardized text. Automating this process makes validation much easier compared to manual methods. On the Azure side, we primarily utilize its data storage and processing capabilities. Additionally, we leverage its AI/ML features, along with its automation capabilities.
What needs improvement?
Improving transparency in billing is crucial for us. Understanding how billing works only becomes clear once we start using the services. A more accurate billing calculator would help us anticipate costs associated with using specific services.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
Scalability is a key factor, so we opt for Microsoft Azure. Being a Microsoft product, we trust its scalability. Thus far, we haven't encountered any issues related to transaction processing or other scalability concerns. I rate it a seven out of ten since we are not running enterprise workloads. My company has 50 users. The usage of these use cases will increase as our business grows because they are directly related to serving the end consumer. Therefore, we anticipate a significant rise in usage over time.
How are customer service and support?
Improvement is needed in the support process, especially for smaller and medium-sized customers who may not have existing support plans with Microsoft. Accessing support for these customers can be cumbersome, requiring additional payments before assistance is available. It is not clear when you buy the product. You will learn about additional support payments when you start using it.
The tools' support is in multiple places, which can be complex for customers. It needs to be in one place.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the tool's deployment an eight out of ten. It can be deployed in two to three hours.
What's my experience with pricing, setup cost, and licensing?
Microsoft Azure's pricing is reasonable. We pay around 5000 dollars per annum.
Which other solutions did I evaluate?
We evaluated Google Cloud, IBM Cloud, and AWS.
What other advice do I have?
We don't face many challenges with compliance and security. We rely on Azure Stack and adhere to the security standards they implement. Compared to AWS, we find it much simpler and easier to achieve interoperability and integration when using Microsoft Azure. You must ensure you have the right competency before using the product. It can become complicated if you don't have the right person to manage it. I rate it an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Operational Technical Security at Metro Bank
A scalable and easy-to-deploy solution that gives a good return on investment
Pros and Cons
- "The tool’s stability is good."
- "The product is not user-friendly."
What is our primary use case?
We primarily use email accounts and SharePoint. We want to use AI and OCR services, but we don’t have many use cases.
What is most valuable?
It is a good solution. I can get all the tools under one roof.
What needs improvement?
There's a complexity involved in getting the subscriptions provisioned. There are too many complications. Without IT knowledge, we cannot subscribe and work. The product is not user-friendly. All the services must be available in one place so that I can get the services that I need at the right time.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The tool’s stability is good.
What do I think about the scalability of the solution?
The product is scalable. Around 30 people use the solution in our organization. We are trying to get projects from Europe and North America. Once it is done, we'll be scaling up.
How was the initial setup?
The setup is straightforward and easy. Since I know about infrastructure and IT, it took me around one week to set it up. Non-IT people might struggle with the setup.
What was our ROI?
The return on investment is good. Since everything is in the cloud, we save a lot on infrastructure and server costs. It is very helpful to the client, and it is very useful for us.
What's my experience with pricing, setup cost, and licensing?
I pay for a yearly subscription. Compared to other service providers, the product’s pricing is normal.
Which other solutions did I evaluate?
I evaluated other options, but I chose Microsoft because it is a little bit easier. We can get it right away.
What other advice do I have?
We are into data management. We deal with data consumption and data validation. So, we must use many virtual and storage solutions to process the data. We use the clients’ solution. I am into IT. I have a bit of knowledge of the infrastructure. If we need to scale up, we might need some training. I would recommend the solution to others. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A robust cloud computing solution for pipeline with automations
Pros and Cons
- "Stability is straightforward"
- "Pricing is high if you plan to use it on a larger scale."
What is our primary use case?
We use the solution for pipelines.
How has it helped my organization?
Because of automation, everything from the beginning of the development project is stored on one side and brought from the development side to the production side.
Due to automation, the development process is streamlined from the beginning.
What is most valuable?
The process involves understanding what is provided from the repository side, managing the code, and handling changes and responsibilities. This includes staging in the pipeline.
What needs improvement?
Sometimes, I have issues configuring settings, setting up policies, and communicating with others on Microsoft Azure.
Pricing is high, especially if you plan to use it on a larger scale, with more teams, or want to include additional features. The costs can increase significantly as you add more features and expand usage.
For how long have I used the solution?
I have been using Microsoft Azure for two years.
What do I think about the stability of the solution?
Stability is straightforward when combining some Linux features or Linux kernels. Additionally, integrating with other operating systems can sometimes be challenging.
What do I think about the scalability of the solution?
It takes time to get familiar, but after, everything is fast.
How are customer service and support?
When I experienced a crash, I received a response within a few days. The level of support depends on your user status. If you are a minimal or ultimate user, and if you pay more, you receive more support. Everything goes much faster.
How was the initial setup?
Everything is okay if you are familiar with Teams and how it works. However, combining Teams with other tools and APIs can make things much faster. Additionally, the plugins provided by the official Microsoft site can enhance its functionality.
The deployment is manageable in one day and takes only one person.
What was our ROI?
It automates and saves time. Microsoft Azure breaks entire products into modules, making it easier to implement changes. These changes can be deployed much faster compared to traditional methods.
What's my experience with pricing, setup cost, and licensing?
It is payable for what you need and how much you use.
Which other solutions did I evaluate?
I preferred Azure because it's more robust, it's easy to get around.
What other advice do I have?
Code breaks from time to time, so maintenance is required periodically, especially for extensive codebases. Regular testing and checks are necessary to ensure reliability and performance.
I use other tools that integrate Copilot, which will soon be integrated into Microsoft Azure. I rely on other sources when I need to find information. There's also the security issue, as there's always a risk concerning where company data will ultimately be stored.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data engineer at Inicon S.r.l.
A comprehensive environment for implementing a data platform
Pros and Cons
- "The solution provides multiple well integrated services which happen to work together seamlessly and provide flexibility and scalability for use cases all around the industry."
- "The cost calculation for the services can be an unclear aspect which makes it difficult to estimate the expenses incurred accurately."
What is our primary use case?
We utilize various Azure services such as Azure SQL, Azure Cosmos DB, Azure Data Factory, Azure Storage, and Azure Key Vault to build our data platform.
What is most valuable?
One of the features that I really like about Azure is its comprehensive environment for implementing a data platform. The solution provides multiple well integrated services which happen to work together seamlessly and provides flexibility and scale ability for use cases all around the industry.
I also like the Key Vault and Azure Active Directory which I use as essential services to manage user authentication and authorisation for various data sets within the platform.
What needs improvement?
There are some minor aspects which require improvement but they are very technical for an explanation. For example, the cost calculation for the services can be an unclear aspect which makes it difficult to estimate the expenses incurred accurately. Therefore, it will be beneficial to have it more transparent and apply your user-friendly cost estimation process to help users plan their budgets in a more efficient manner.
For how long have I used the solution?
I have been using Microsoft Azure for the past 5 to 6 years.
What do I think about the stability of the solution?
I would rate it 9 out of 10 since it is stable but can get better.
What do I think about the scalability of the solution?
I would rate the scalability 8 out of 10. The number of users on a platform is high but we do not have active engagement from all the users all the time. We have over 100 users but not all of them interact with the platform regularly. Keeping it aside, our main focus still remains on building data platforms which cater to different needs.
How are customer service and support?
I have mixed feelings about Microsoft's technical support. While they do try to assist most of the time, I believe there's room for improvement.
How would you rate customer service and support?
Neutral
How was the initial setup?
As a data engineer, I mainly use these services rather than being involved in their implementation.
What other advice do I have?
I would recommend Azure since it offers a variety of features and services which work together. This is quite rare in other platforms because they are not scalable. These features have helped us to promote our growth without any major challenges. The wide range of services make it a valuable option for implementing a data platform. However it is really difficult to quantify its value numerically. Different companies can Paradise different factors such as scalability, cost, or support which makes it different for each company.
It is important to keep in mind that there are also challenges such as the complex nature of estimating costs and no realistic expectations of savings due to the presence of hidden costs. Azure is an efficient solution but it requires improvement in terms of stability, support and pricing.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Business Analyst at AA New Zealand
Helpful support, robust encryption, and exceptional scalability
Pros and Cons
- "The robust encryption services increase the confidence of tech users."
- "The pricing criteria can be improved with broken-down terms that can be understood easily."
What is our primary use case?
Microsoft Azure has enabled the organization to set up efficient cloud infrastructure at cost-friendly rates.
It has a DR backup system that keeps data under safe storage for future recovery in case of any disaster. The Azure virtual machine has been the game changer in the implementation of reliable cloud computing services.
It allows quick connection and can successfully integrate with cloud applications to enhance better workflows. It integrates Web Application Firewall which has firm security features for monitoring data flow and can easily prevent SQL injection in web apps.
The URL-based routing system enhances precise routing protocol based on authorized ERL paths.
How has it helped my organization?
The platform has stabilized the enterprise backend servers with session affinities that enhance reliable feedback to client requests.
The dynamic data management system has prevented various ransomware attacks that could lead to data loss. Azure keeps our data programs under 24/7 surveillance to ensure no critical errors can affect the entire workflow.
The seamless integrations enhance excellent services from Microsoft Azure. We have fully complied with international data policies from the set of data models that are authorized by Zure.
What is most valuable?
Azure storage has exceptional scalability that gives the organization expandable space for storing data under secure cloud servers. The user-friendly interface enhances quick setup procedures and efficient task management, saving time and resources.
The robust encryption services increase the confidence of tech users. The drag-and-drop features save time from the low code environment.
Azure SQL Database has a serverless database that can integrate easily with APIs. Azure disk storage has multiple user cases that enable each team to select size and performance based on user requirements.
What needs improvement?
The pricing criteria can be improved with broken-down terms that can be understood easily.
There are rare cases of time-consuming technical issues. The Azure team can devise efficient and streamlined procedures for dealing with critical technicalities that can affect workflows.
Integrating the system with third-party platforms not connected to the Microsoft system is not easy.
Maintenance is sometimes hectic due to poor cloud and on-premise server integrations.
The overall performance has been excellent, and I can recommend Microsoft Azure to other enterprises.
For how long have I used the solution?
I've used the solution for two years.
What do I think about the stability of the solution?
It is highly scalable.
What do I think about the scalability of the solution?
I am impressed by the storage services and security configurations.
How are customer service and support?
The support team offers reliable services.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any alternative product.
How was the initial setup?
The setup was straightforward.
What about the implementation team?
Implementation took place through the vendor team.
What was our ROI?
We've witnessed an ROI of 55%.
What's my experience with pricing, setup cost, and licensing?
The setup procedure was simple and the cost is relatively friendly.
Which other solutions did I evaluate?
I have not evaluated any other platforms.
What other advice do I have?
I am impressed by the performance.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A cloud solution that helps with task management
Pros and Cons
- "The product is a cloud solution."
- "Microsoft Azure needs to improve its user interface. New developers and teams have difficulty understanding its lifecycle."
What is our primary use case?
We use Microsoft Azure for task management.
What is most valuable?
The product is a cloud solution.
What needs improvement?
Microsoft Azure needs to improve its user interface. New developers and teams have difficulty understanding its lifecycle.
For how long have I used the solution?
I have been working with the product for 12 years.
What do I think about the stability of the solution?
I rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
Microsoft Azure is very scalable, and I rate it a ten out of ten. My company has 15 users.
How are customer service and support?
Microsoft's tech support is awful.
Which solution did I use previously and why did I switch?
I used Jira before Microsoft Azure.
How was the initial setup?
I rate the product's deployment an eight out of ten. It can be completed in a few hours.
What about the implementation team?
Our DevOps engineers manage the installation.
What other advice do I have?
It's a positive experience for every development team to use Microsoft Azure, especially when working with Microsoft products. However, if working with open-source solutions like PHP or Google programming languages, opting for other cloud solutions such as Google Cloud or AWS is recommended. These platforms are considered more suitable for open-source solutions compared to Microsoft Azure. I rate the product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A cloud solution to host applications and ERP
Pros and Cons
- "One advantage of using Azure is that clients can start with a low-cost entry in terms of hardware and scale as their business and user base grows. They don't need to allocate a large budget for infrastructure upfront."
- "The solution should be more intuitive and provide better support. We often do not receive frequent updates or comprehensive support, even as partners."
What is our primary use case?
We use Microsoft Azure to host our applications. It is for the software development department. We also use it to host our internally developed application, ERP, and manufacturing execution applications for our clients. We use the data center in Singapore, as we are based in Malaysia, and our clients access it from the region encompassing Malaysia, Singapore, Cambodia, and Vietnam.
We create tenants for each of our clients where we deploy our applications. Clients or users access these applications from their respective tenants. We also train our clients to monitor the resources their tenants consume. This empowers them to adjust resources according to their needs, enabling them to manage these tasks independently.
How has it helped my organization?
During the pandemic, some clients faced issues because they were hosting their applications on-premises. The transition to remote work took some time for them. There was no impact on their operations for clients already on Microsoft Azure Cloud.
Clients continued to support Azure because, before the pandemic, they were hesitant about moving entirely to the cloud. They wanted a hybrid of both cloud and on-premises solutions. However, after the pandemic, many eventually migrated fully to the cloud.
What is most valuable?
We focus on applications hosted on Azure and use the Power Platform. We leverage Azure to set up tenants and dynamics within the platform.
What needs improvement?
The solution should be more intuitive and provide better support. We often do not receive frequent updates or comprehensive support, even as partners. Additionally, we are exploring the AI functionality within Azure. We are looking to collaborate with Microsoft to activate AI features in Azure to fulfill AI-related tasks requested by our clients.
For how long have I used the solution?
I have been using Microsoft Azure for more than five years.
What do I think about the stability of the solution?
The product is stable. We have not encountered any security threats or issues during our five years of using Azure.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
One advantage of using Azure is that clients can start with a low-cost entry in terms of hardware and scale as their business and user base grows. They don't need to allocate a large budget for infrastructure upfront. Additionally, it offers progressive scalability.
Around 200 users are using this solution.
I rate the solution's scalability a nine out of ten.
How are customer service and support?
Customer support is very responsive. They are unable to resolve our issues. When we encounter technical problems and seek assistance, they can help us on a surface level. Many times, you may have to investigate and troubleshoot.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a seven out of ten, where one is expensive and ten is cheap.
What other advice do I have?
We've been leveraging Microsoft products on the Microsoft platform for the past 20 years. We are dedicated to Microsoft products and platforms.
We no longer need someone to take care of the physical servers on our end. Many server administrations have been drastically reduced.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:

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