Microsoft Azure Reviews

Azure is utilized to facilitate computing needs for our clients' sites. Most often, it's employed to enable them to host their products in the cloud, manage disaster recovery, conduct backups, and host applications. Additionally, for clients with on-premise infrastructure, Azure serves to replicate that setup in the cloud. We offer Azure-based solutions to fulfill these requirements and seamlessly provide access to them, typically through domain access, after setting up payment arrangements.

Azure integration became crucial for a business facing cost-saving challenges. They were burdened by the physical space and maintenance costs of on-premise infrastructure. Additionally, issues like electricity outages prompted them to consider migrating certain infrastructure components to the cloud. This move aimed to alleviate space constraints, reduce maintenance expenses, and enhance reliability, potentially enabling them to divest part of their infrastructure in the future.

The scalability features of Azure had a significant impact on projects for our customers, particularly in one instance where a deal was lost due to scalability issues. This challenge doesn't necessarily stem from Azure itself but rather from the complexity of migrating third-party dependencies to the Azure environment. Often, the lack of proper documentation and understanding of how these dependencies were originally implemented poses obstacles.

Azure is highly valuable due to its cloud-based nature, which reduces the need for extensive hardware purchases and server maintenance costs. It serves as a quick and convenient solution for spinning up VMs, creating websites, and making businesses visible online. The platform's user-friendliness eliminates the need for lengthy training periods, enabling swift navigation for new users. Companies can easily onboard new personnel by providing them with relevant documents, allowing them to quickly grasp how to manage resources and create necessary components on Azure.

Azure Arc is incredibly valuable because it allows businesses to connect and secure their resources, regardless of where they are hosted. This means that even if they are using other cloud platforms like AWS or have on-premise infrastructure, they can still benefit from Azure's features. With Azure Arc, businesses can have centralized management and security across their entire environment, including legacy systems and other cloud providers. While Azure Arc may come with a higher cost, its ability to bridge different platforms and provide enhanced security makes it a compelling option for businesses looking to leverage Azure services without fully migrating their infrastructure.

Improvements are needed in Azure to enhance integration tools and support for effectively migrating and managing third-party dependencies. Additionally, there is a significant issue with payment restrictions on Azure, particularly for users in regions with limitations in their local economies. Integrating third-party payment services could alleviate this problem, allowing users from various international locations, such as China, Europe, and Africa, to make payments more seamlessly. By providing alternative payment methods beyond the reliance on US debit cards, Microsoft could greatly improve the usability and accessibility of Azure for users worldwide. There's room for improvement in integrating the Azure Marketplace with the Azure portal. It would be beneficial if users could directly communicate with solution owners or developers through the portal. For instance, if a user encounters challenges while using a particular solution from the marketplace, they could easily send an email, initiate a phone call, or even send an SMS to the solution owner or developer for assistance. This direct communication channel would streamline the troubleshooting process and foster better collaboration between users and solution providers, enhancing the overall user experience.

I have been working with it for a year.

Azure is highly stable, with only one instance of downtime experienced on a specific website and two occurrences in approximately nine months. Overall, it maintains a commendable level of stability, especially when availability zones are utilized. These zones provide critical redundancy, ensuring resilience against unforeseen events and offering a heightened level of reliability.

Azure's scalability is evident when building and adhering to the appropriate architectural principles. Challenges with scaling typically arise when existing platforms or third-party components are involved, making it difficult to align them for efficient scaling. However, Azure Arc aims to address this issue, though it may incur additional costs, especially at larger scales. While some customers may opt for traditional VM provisioning on Azure due to cost considerations, Azure Arc offers an alternative approach for scalability.

The technical support provided is exceptional, and I am extremely satisfied with it. I would rate it nine out of ten.

The initial setup is straightforward.

The documentation provided by Azure for deployment processes to our customers is excellent. Typically, the process begins with signing NDAs followed by a call with the customer's team to understand their requirements. Once the requirements are clear, we review the architecture and assess the feasibility of replicating it on Azure, especially if migration is involved. Subsequently, we create a scope of work detailing the proposed actions and timelines, which the customer must sign off on. Upon agreement, we set a kickoff date and discussed requirements from the customer's end, such as authorization and authentication. During the project kickoff, we ensure someone is available on the customer's side to prevent breaches or delays. We then proceed with the deployment, moving necessary components and configurations. After completion, we conduct testing and allow the customer time to review the deployment, typically two to three weeks. Upon receiving approval, we finalize the project and obtain payment, usually within a timeframe of five days to two weeks, depending on the project's complexity

Azure's simplicity streamlines deployment, often requiring only five to six resources for larger projects. The specific roles may vary based on the project's needs, encompassing expertise in security, architecture, design, and product management.

In most cases, we inform the customer that we're available round-the-clock for feedback during the initial three months post-deployment. This ensures prompt resolution of any issues beyond their capability. If needed, we offer training for their team members. Additionally, customers have the option to enter into a support contract with us for ongoing assistance. Smaller projects may not necessitate ongoing management, depending on their setup.

Our customers often report a positive return on investment with Azure, as it helps them save costs. Whether they were previously on traditional infrastructure or on-premises setups, Azure proves to be beneficial, making it a worthwhile investment for them.

The pricing is relatively high.

I highly recommend Azure, as I use it myself. My advice would be for them to seriously consider it, especially when taking their budget into account. Overall, I would rate it eight out of ten.

We use the product to stream data from devices to the system, transform data, and configure web apps using SaaS services.

One significant area for improvement in Microsoft Azure is the cost associated with its services. While integrating services from different vendors, the perceived costs are high, with occasional confusion about specific charges, especially in data transfer scenarios between regions. This cost factor poses a barrier for small companies, and they could simplify the process and reevaluate pricing structures.

We have been using Microsoft Azure for seven years.

The platform is stable. I rate the stability an eight out of ten.

I have worked with around 5000 Microsoft Azure users in our previous company. It is highly scalable.

In the IaaS approach, setting up virtual machines (VMs) allows for scalability adjustments based on memory and CPU consumption. Similarly, for applications developed with Azure RPA (Robotic Process Automation) or Azure Logic Apps, scalability can be efficiently managed by configuring the app service plan.

I rate the scalability a nine out of ten.

The experience with Microsoft's customer support has been middling, neither exceptionally good nor bad. The support team takes time to respond. It is a lengthy process and could be improved.

Neutral

The complexity of implementation depends on the different setups. We can utilize the portal, CLI, or alternative providers like Terraform. The deployment process in Azure varies based on the specific build requirements and the nature of the application being deployed, whether it's through GitHub or directly in Azure. The time taken for deployment in Azure varies greatly depending on factors such as the complexity of the application, the number of integrated applications, the volume of code, and the artifacts involved.

The product generates a return on investment in terms of time savings on setup, installation, and scalability. It also depends on the specific consumption patterns and the extent to which Azure services are utilized for our compute and networking needs.

The product is expensive, particularly with services such as Microsoft SQL Server incurring significant costs. It could be more competitive in terms of pricing.

Azure supports the development and hosting of various applications, including those built with ASP.NET. We have developed an application using ASP.NET versions 4, 6, and 7, and then deployed it to Azure for hosting. Data analytics is one of the efficient features as well.

The features I find most useful for cloud computing needs, particularly for fax services, include Azure RPA (Robotic Process Automation), Azure Logic App, and Azure Service Bus.

We can easily integrate the product with MS SQL Server and Azure SQL Database as a service. Further, we can utilize event apps within the IT infrastructure.

I have experienced significant benefits from Azure's security and compliance tools, particularly in the area of identity management. Working with Microsoft Identity, including Azure Active Directory (Azure AD), has proven valuable for operations involving customer-to-customer (CTC), business-to-customer (BTC), and business-to-business (B2B) scenarios. The customization capabilities help us with the registration of applications under Azure Active Directory, enabling robust authentication and authorization mechanisms.

I recommend the product for small companies or startups. It is also a good option for established companies planning to reach beyond certain limitations in terms of business.

I rate it a seven out of ten.

We primarily use Microsoft Azure for data storage on the server. Additionally, we leverage Power Automate for process automation tasks. Some of our processes benefit from AI and ML capabilities, such as image processing and recognition. Specifically, we utilize the product for its Translation APIs, including language translation functionality.

We validate customer videos and speech in real-time by utilizing language translation services and image processing. This involves converting speech to text and vice versa in real-time. Customers record videos where they speak predefined text. We capture the image and speech, convert it to text, and compare it with the standardized text. Automating this process makes validation much easier compared to manual methods. On the Azure side, we primarily utilize its data storage and processing capabilities. Additionally, we leverage its AI/ML features, along with its automation capabilities.

Improving transparency in billing is crucial for us. Understanding how billing works only becomes clear once we start using the services. A more accurate billing calculator would help us anticipate costs associated with using specific services.

I have been using the product for two years. 

I rate the tool's stability a nine out of ten. 

Scalability is a key factor, so we opt for Microsoft Azure. Being a Microsoft product, we trust its scalability. Thus far, we haven't encountered any issues related to transaction processing or other scalability concerns. I rate it a seven out of ten since we are not running enterprise workloads. My company has 50 users. The usage of these use cases will increase as our business grows because they are directly related to serving the end consumer. Therefore, we anticipate a significant rise in usage over time.

Improvement is needed in the support process, especially for smaller and medium-sized customers who may not have existing support plans with Microsoft. Accessing support for these customers can be cumbersome, requiring additional payments before assistance is available. It is not clear when you buy the product. You will learn about additional support payments when you start using it. 

The tools' support is in multiple places, which can be complex for customers. It needs to be in one place. 

Neutral

I rate the tool's deployment an eight out of ten. It can be deployed in two to three hours. 

Microsoft Azure's pricing is reasonable. We pay around 5000 dollars per annum. 

We evaluated Google Cloud, IBM Cloud, and AWS. 

We don't face many challenges with compliance and security. We rely on Azure Stack and adhere to the security standards they implement. Compared to AWS, we find it much simpler and easier to achieve interoperability and integration when using Microsoft Azure. You must ensure you have the right competency before using the product. It can become complicated if you don't have the right person to manage it. I rate it an eight out of ten. 

Compared to other cloud platforms, I find the Azure portal very user-friendly. It's more intuitive and clearer than some, but it depends on your specific needs because Azure offers many services. 

For instance, working with Synapse, a complex technology with diverse processing engines, requires deep knowledge. In our experience with clients, using Databricks, a third-party service, on top of Azure can be helpful.

There's an ongoing development, particularly concerning the Data Fabric offering launched a few months ago.

Data Fabric is an additional offering which is Software as a service "as a service" application, unlike the core Azure platform initially focused on "platform as a service." It sits on top of Azure. 

We thought Azure could be more flexible and cost-effective, but our experience suggests this separation might simplify things for some customers. It's worth exploring as a potential improvement for specific needs.

I have been using it for several years. We have used it, or we have architectures. We consult about Azure. 

We do a lot here in this area because it's also a big topic for us. But it's a more general consulting topic for me. I have some experience with it, but I do not implement it. Internally, we use some Azure services. 

We have all kinds of typically, ranging more towards larger size customers, midsized customers, and a lot in the financial area. 

For example, with a Synapse environment, we might need to switch to Databricks for better scalability. But overall, the platform itself scales very well. Based on my experience, I'd give it an eight out of ten.

Azure is the best in Germany compared to AWS or Google. It has the best German footprint, so the support is better locally.

But globally, it's good, not always the best. Some users have very good experiences with Google's support as well.  

Neutral

From the consulting perspective, we consult on every technology on the market. For example, Snowflake is a big topic on our side.  

I have a lot of history in SAP. With current or former SAP solutions.  

In our company, we are more Microsoft-based and Microsoft CRM.

The technical part of setting up such a platform is typically the smaller part. And for an experienced consultant, it's okay. It's nothing special. It's more about the processes and organization, which is important to consider here.

So, I would rate my experience with the initial setup an eight out of ten, with ten being easy. 

Typically, in Germany, we see that setting up is very complex; enterprises work well with Azure setups if users are already experienced at different points with Azure. But it's a little bit more easy compared to Google or Amazon. But it depends a little bit on the service and the environment you need.

From a technical perspective, it can set up something in a day or in some hours. That's not a problem. 

The thing is more the organizational level here, what is allowed, who can do it, where the costs are going, and so on. The process is typically much more about the deployment or, depending on whether you have already built a platform and just have to automate the deployment process. 

For example, it works very well, typically, but the initial setup of a platform is more for organizational things, but this is not what I do. 

Overall, I would rate the solution an eight out of ten. 

We use Microsoft Azure for task management. 

The product is a cloud solution. 

Microsoft Azure needs to improve its user interface. New developers and teams have difficulty understanding its lifecycle. 

I have been working with the product for 12 years. 

I rate the tool's stability an eight out of ten. 

Microsoft Azure is very scalable, and I rate it a ten out of ten. My company has 15 users. 

Microsoft's tech support is awful. 

I used Jira before Microsoft Azure. 

I rate the product's deployment an eight out of ten. It can be completed in a few hours. 

Our DevOps engineers manage the installation. 

It's a positive experience for every development team to use Microsoft Azure, especially when working with Microsoft products. However, if working with open-source solutions like PHP or Google programming languages, opting for other cloud solutions such as Google Cloud or AWS is recommended. These platforms are considered more suitable for open-source solutions compared to Microsoft Azure. I rate the product an eight out of ten. 

We primarily use email accounts and SharePoint. We want to use AI and OCR services, but we don’t have many use cases.

It is a good solution. I can get all the tools under one roof.

There's a complexity involved in getting the subscriptions provisioned. There are too many complications. Without IT knowledge, we cannot subscribe and work. The product is not user-friendly. All the services must be available in one place so that I can get the services that I need at the right time.

I have been using the solution for one year.

The tool’s stability is good.

The product is scalable. Around 30 people use the solution in our organization. We are trying to get projects from Europe and North America. Once it is done, we'll be scaling up.

The setup is straightforward and easy. Since I know about infrastructure and IT, it took me around one week to set it up. Non-IT people might struggle with the setup.

The return on investment is good. Since everything is in the cloud, we save a lot on infrastructure and server costs. It is very helpful to the client, and it is very useful for us.

I pay for a yearly subscription. Compared to other service providers, the product’s pricing is normal.

I evaluated other options, but I chose Microsoft because it is a little bit easier. We can get it right away.

We are into data management. We deal with data consumption and data validation. So, we must use many virtual and storage solutions to process the data. We use the clients’ solution. I am into IT. I have a bit of knowledge of the infrastructure. If we need to scale up, we might need some training. I would recommend the solution to others. Overall, I rate the product a nine out of ten.

We use it for virtual machines, database services, load balancers, and firewall services.

The platform as a service for MySQL and PostgreSQL have significantly improved our operational efficiency. The performance is very good, and it has improved our business performance a lot.

Azure Security and Compliance features:

Azure offers built-in security called Microsoft Defender. This is a paid version that provides posture management for the servers. If there is any setting that needs to be changed or any problem with any network setting that could lead to a disaster, it shows us on the platform that the posture is not correct, and we fix it accordingly. It provides proactive overall management and monitors the entire infrastructure.

AI initiatives:

AI initiatives have been introduced, but we haven't tested it, so we cannot comment on that.

Everything is in the same control panel, and the management is very easy. If there's a new feature, it takes less time to understand the working procedure on the platform. So, it's user-friendly.

I would like to see improvement in the technical support. Sometimes it takes a long time. Only sometimes, not every time. It gets delayed. The response time should be faster.

I have been using it for six years. 

It is a very stable product. We haven't faced any issues with it, and it's been about five or six years.

I find it scalable. Whenever there is a large requirement to increase resources, we can increase them on the fly and decrease them when it's not necessary. It's very easy, and it takes very little time to scale up deployments.

Sometimes there are some problems that need to be taken care of by the Microsoft technical support team. We raise tickets for these cases, which are not solvable by email support. They call us back and resolve the problem.

Neutral

Previously, we used in-house servers. We moved to Azure. As for other solutions, no. There was no other solution. Everything was in-house. We had physical servers, and then we moved to cloud services.

I did not have any challenges or complexities with the initial setup process.

There's a vast knowledge base available. So, there were no challenges. If there's a new deployment, the tutorial is already there. You just have to follow it.

It took a couple of days to complete the migrations.

Maintenance happens at the machine level, not the platform level. There's no maintenance requirement at the platform level.

The initial deployment consisted of about twenty-five virtual machines and five to six services.

We did it in-house.

It has impacted cost savings or business productivity overall. We can easily scale up and scale down the services as per the requirement. 

During some months, the requirement is high. During that time, we scale up the service and scale it down when not necessary. So, it saves a lot of cost for us. The resource cost is not fixed here, and we can scale up and scale down as per the requirement. When we scale it down, the cost gets reduced by a lot.

The pricing is fine. Whenever you deploy a new service or virtual machine, they provide a calculator service that can upfront calculate the tentative cost for the service or resource, monthly or annually. On top of that, the third party through which we have taken the services adds some more discounts.

The recommendation would be to first go through the tutorials, or you have to know the requirement first. As for that, you need to go through the tutorials provided by Microsoft, and then you are good to go.

Overall, I would rate it an eight out of ten because there's always room for improvement.

We use the solution as part of the scrum agile methodology. 

We use Azure DevOps' full hierarchy to manage our data workloads. From product management to development and QA stages, Azure DevOps provides tools. Additionally, we're implementing automation testing and integrating it with our CI/CD pipelines using Azure DevOps. This platform helps us manage all our processes. 

The main advantage of using it is that it supports a smooth workflow from development to QA, following the Scrum Agile methodology. It manages the sequence of tasks and sprints. The tool's integration capabilities are good. 

Microsoft Azure needs to improve its customization capabilities. Each organization has unique tasks and fields that it wants to use. Additionally, the search functionality could be more flexible. 

I have been working with the product for five years. 

I rate the product's stability an eight out of ten. 

I rate the solution's scalability a seven out of ten. 

I haven't contacted technical support yet. 

I rate Microsoft Azure's deployment ease as five out of ten. It takes around a month and a half to complete, while our sprints take two weeks. Moreover, we conduct three rounds of testing and development. 

The product is expensive. 

I rate the overall solution an eight out of ten. 

We utilize various Azure services such as Azure SQL, Azure Cosmos DB, Azure Data Factory, Azure Storage, and Azure Key Vault to build our data platform.

One of the features that I really like about Azure is its comprehensive environment for implementing a data platform. The solution provides multiple well integrated services which happen to work together seamlessly and provides flexibility and scale ability for use cases all around the industry.

There are some minor aspects which require improvement but they are very technical for an explanation. For example, the cost calculation for the services can be an unclear aspect which makes it difficult to estimate the expenses incurred accurately. Therefore, it will be beneficial to have it more transparent and apply your user-friendly cost estimation process to help users plan their budgets in a more efficient manner.

I have been using Microsoft Azure for the past 5 to 6 years.

I would rate it 9 out of 10 since it is stable but can get better.

I would rate the scalability 8 out of 10. The number of users on a platform is high but we do not have active engagement from all the users all the time. We have over 100 users but not all of them interact with the platform regularly. Keeping it aside, our main focus still remains on building data platforms which cater to different needs.

I have mixed feelings about Microsoft's technical support. While they do try to assist most of the time, I believe there's room for improvement. 

Neutral

As a data engineer, I mainly use these services rather than being involved in their implementation.

I would recommend Azure since it offers a variety of features and services which work together. This is quite rare in other platforms because they are not scalable. These features have helped us to promote our growth without any major challenges. The wide range of services make it a valuable option for implementing a data platform. However it is really difficult to quantify its value numerically. Different companies can Paradise different factors such as scalability, cost, or support which makes it different for each company.

It is important to keep in mind that there are also challenges such as the complex nature of estimating costs and no realistic expectations of savings due to the presence of hidden costs. Azure is an efficient solution but it requires improvement in terms of stability, support and pricing.

We use Microsoft Azure to host our applications. It is for the software development department. We also use it to host our internally developed application, ERP, and manufacturing execution applications for our clients. We use the data center in Singapore, as we are based in Malaysia, and our clients access it from the region encompassing Malaysia, Singapore, Cambodia, and Vietnam.

We create tenants for each of our clients where we deploy our applications. Clients or users access these applications from their respective tenants. We also train our clients to monitor the resources their tenants consume. This empowers them to adjust resources according to their needs, enabling them to manage these tasks independently.

During the pandemic, some clients faced issues because they were hosting their applications on-premises. The transition to remote work took some time for them. There was no impact on their operations for clients already on Microsoft Azure Cloud.

Clients continued to support Azure because, before the pandemic, they were hesitant about moving entirely to the cloud. They wanted a hybrid of both cloud and on-premises solutions. However, after the pandemic, many eventually migrated fully to the cloud.

We focus on applications hosted on Azure and use the Power Platform. We leverage Azure to set up tenants and dynamics within the platform.

The solution should be more intuitive and provide better support. We often do not receive frequent updates or comprehensive support, even as partners. Additionally, we are exploring the AI functionality within Azure. We are looking to collaborate with Microsoft to activate AI features in Azure to fulfill AI-related tasks requested by our clients.

I have been using Microsoft Azure for more than five years.

The product is stable. We have not encountered any security threats or issues during our five years of using Azure.

I rate the solution’s stability an eight out of ten.

One advantage of using Azure is that clients can start with a low-cost entry in terms of hardware and scale as their business and user base grows. They don't need to allocate a large budget for infrastructure upfront. Additionally, it offers progressive scalability.

Around 200 users are using this solution.

I rate the solution's scalability a nine out of ten.

Customer support is very responsive. They are unable to resolve our issues. When we encounter technical problems and seek assistance, they can help us on a surface level. Many times, you may have to investigate and troubleshoot.

Neutral

I rate the product’s pricing a seven out of ten, where one is expensive and ten is cheap.

We've been leveraging Microsoft products on the Microsoft platform for the past 20 years. We are dedicated to Microsoft products and platforms.

We no longer need someone to take care of the physical servers on our end. Many server administrations have been drastically reduced.

Overall, I rate the solution an eight out of ten.