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reviewer1499406 - PeerSpot reviewer
General Manager at a tech company with 11-50 employees
Real User
A reliable, stable, and scalable solution that meets our needs and is easy to implement and use
Pros and Cons
  • "There are many useful features. We use web apps, so instead of starting a web server, we just have machines running some web services. This was helpful for us in terms of the scalability of the application. We also use Active Directory for authentication and some services for the data backup. It is a very good and reliable solution. It was easy to implement this solution. It fits very well into our plans and covers our needs to provide infrastructure in the cloud. The portal to configure new resources is very easy, and it is very easy to allocate new resources."
  • "We would like it to be cheaper. As a customer, we always want to pay less."

What is our primary use case?

Our production system is on Microsoft Azure. We are using the latest version of this solution.

We have services for the data in the SQL Server database. We also have servers for our web-based applications. All transactions occur in this environment. We also have a mirror environment in Azure, which is a different cloud geographically. 

What is most valuable?

There are many useful features. We use web apps, so instead of starting a web server, we just have machines running some web services. This was helpful for us in terms of the scalability of the application. We also use Active Directory for authentication and some services for the data backup.

It is a very good and reliable solution. It was easy to implement this solution. It fits very well into our plans and covers our needs to provide infrastructure in the cloud. The portal to configure new resources is very easy, and it is very easy to allocate new resources.

What needs improvement?

We would like it to be cheaper. As a customer, we always want to pay less.

For how long have I used the solution?

I have been using this solution since 2013.

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What do I think about the stability of the solution?

In the past, they had some major outages, but it is a pretty stable platform.

What do I think about the scalability of the solution?

It is very scalable. It is as easy as assigning more resources, but it also depends on the architecture. If you have web apps or microservices, it is easy to implement a kind of dynamic or elastic growth. When you have a lot of activities, Azure will automatically assign more resources, which is pretty convenient.

We have around 200 users in our company, but we also have a merchant network that uses our system. This network has about 1,000 users.

How are customer service and support?

We had to escalate one case with the Microsoft team because we lost the connection with a data store. We got a response back within an hour of the event, and it was normal. Their service is fine in this regard. You can also have a better support contract, but what we have is enough for our purposes and needs.

How was the initial setup?

It is pretty easy. You just have to follow the step-by-step guidelines. The deployment happens almost immediately. If you need to increase or upgrade a server or have a new server, you just go to the portal and create a new resource, such as a server or a disk. It is very fast. There is no waiting time at all.

What's my experience with pricing, setup cost, and licensing?

Its price can be cheaper. Price is always an issue. We pay around $10,000 per month for all resources.

Which other solutions did I evaluate?

We are launching a new platform for software as a service. We create our software, and for a new concept and architecture, we are comparing AWS with Azure. We are exploring AWS. It is a different stack, and we don't have much experience with it. So far, we don't have a lot of information about production on AWS because the product is not live yet. It will take a couple of months to be finished.

What other advice do I have?

It is a good solution. If you have any on-premise applications, you have to be very careful about the architecture. What you don't want to do is copy what you have in your data center and put it on the cloud because there are various alternatives once you are in the cloud. Therefore, I would recommend others to review the architecture and take advantage of the features that it provides.

I would rate Microsoft Azure a nine out of ten. We are happy with Microsoft and this solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1493898 - PeerSpot reviewer
Senior System Engineer at a engineering company with 11-50 employees
Real User
Easy to use with good scalability potential and good stability on offer
Pros and Cons
  • "The product is rather stable. We haven't had any issues with it in that sense."
  • "It would be ideal if they could reduce costs a bit. Right now, we find the product to be expensive."

What is our primary use case?

We primarily use the solution to host the web server.

What is most valuable?

The product is very convenient for us. It ensures the website is set up right.

The solution can scale if you need it to. Expanding it is easy.

The product is rather stable. We haven't had any issues with it in that sense.

The solution is very easy to use.

What needs improvement?

I can't say that we have any complaints in terms of features or lack of capabilities within the product. Over the last two years, I'd say it's been so far so good.

It would be ideal if they could reduce costs a bit. Right now, we find the product to be expensive.

For how long have I used the solution?

I've been using the solution for around two years at this point. It hasn't been too long.

What do I think about the stability of the solution?

The solution so far has been reliable. We haven't had problems with stability over the last two years of use. There aren't bugs or glitches. It doesn't crash or freeze. It's been good.

What do I think about the scalability of the solution?

The scalability of the solution is very good. If a company needs to expand it, they can do so rather easily. It shouldn't give them any trouble.

We don't currently have plans to increase the usage ourselves at this point. There's no scaling that will be done in the near future on our end.

How are customer service and technical support?

We've been in touch with technical support in the past. We had a question we needed them to answer and they were able to help us. I'd say they were knowledgeable and responsive and that we've been happy with the level of service so far.

What's my experience with pricing, setup cost, and licensing?

The licensing is based on usage. I'm not sure of the exact costs involved as it's not an aspect of the solution that is my responsibility.

That said, it is my understanding that it is a bit expensive.

What other advice do I have?

We're just a customer. We aren't a reseller or consultant and we don't have a professional business relationship with Microsoft.

We only really use the solution to host a website, and therefore we don't really use the full scope of features right now.

I'd recommend the solution to other organizations as it is rather easy to use.

Overall, we've been quite happy with the product. I'd rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure
December 2024
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Oswaldo Figueredo - PeerSpot reviewer
Platform Engineer and Infrastructure Management at Colciencias
Real User
A stable, scalable, and useful solution
Pros and Cons
  • "It is stable and scalable. It is useful for many applications and services, such as SharePoint, Microsoft Teams, and OneDrive."
  • "They can add more documentation about the solution."

What is our primary use case?

We use it for various services and business applications. 

What is most valuable?

It is stable and scalable. It is useful for many applications and services, such as SharePoint, Microsoft Teams, and OneDrive.

What needs improvement?

They can add more documentation about the solution.

For how long have I used the solution?

I have been using this solution for two years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have around 100 people in the organization.

How are customer service and technical support?

Their technical support is good. There are no problems.

How was the initial setup?

It is easy to set up.

What other advice do I have?

I would recommend this solution. It is a good solution.

I would rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Architect at GSPANN Technologies, Inc
Vendor
Stable and flexible, easy to install, and the support is good
Pros and Cons
  • "It's a flexible solution."
  • "We need more customization and support for doing so."

What is our primary use case?

We are using Microsoft Azure to access the Azure cloud database.

What is most valuable?

It's a flexible solution.

What needs improvement?

We need more customization and support for doing so.

I would like to see more customization on the DevOps side.

For how long have I used the solution?

I have been using Microsoft Azure for approximately two years. The organization has been it for more than five years.

We are working with the current version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

We plan to continue using it in the future.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

The installation is straightforward.

If you want to install it, it would have to be on a VMware virtual machine.

If you have some experience, it doesn't take much more than thirty minutes to an hour to complete the installation.

What about the implementation team?

I completed the installation myself.

What other advice do I have?

This is a good product and I recommend it to others who are interested in using it.

I would rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1096965 - PeerSpot reviewer
Systems Administrator Team Leader at a retailer with 1,001-5,000 employees
Real User
Good workload performance and the ExpressRoute connects us directly to the Microsoft cloud
Pros and Cons
  • "We have implemented the ExpressRoute connection, which is an established circuit between the local provider and the Microsoft network edge."
  • "At times, the support is terrible."

What is our primary use case?

This year, we built our own data center, and we use this solution to extend it into the cloud.

We have implemented the ExpressRoute connection, which is an established circuit between the local provider and the Microsoft network edge. This leads you directly to the Microsoft data center.

The digital workload transfers from on-premises here to the Azure cloud, which is a hybrid model. We have two different zones in Azure. One is for the intranet, and the other is for the internet.

What is most valuable?

The most valuable feature is the performance for our digital workloads.

What needs improvement?

At times, the support is terrible. It is not bad all of the time, but many times when we have contacted them, there are juniors without refined knowledge. We have had instances where it takes a long time to solve just a single problem.

For how long have I used the solution?

We have been using Microsoft Azure for the past two years.

What do I think about the stability of the solution?

The stability depends on the customer. They decide the compute and other things, such as the level of support. If they take premium support then the SLA given by Microsoft is higher than when you choose a virtual machine without premium.

What do I think about the scalability of the solution?

At the moment, we are reviewing and studying how to migrate our full workload to the cloud. We have one datacenter with more than 120 virtual machines and we are learning how to do the migration. Once it is achieved, the hybrid model we have can become a public model.

How was the initial setup?

Our design was complex because we wanted it done in a certain way. There were lots of things to be done. We just experienced problems in the firewall's compatibility with Azure because when you implement a firewall, it's not as straightforward as in the case when you implement it on-premises. This led to some challenges and we had to troubleshoot the deployment of one firewall for a full month.

Even the local providers did not have experience with how to deploy that one firewall, which is why we spent so much time troubleshooting. It turns out that when you deploy a firewall on-premises and you want to migrate to the cloud, there are certain considerations that you have to keep in mind, which makes it more complex.

For our second firewall implementation, it was faster and better.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis.

What other advice do I have?

This is definitely a product that I recommend, but it has to be done smartly. Not everything can be migrated and you shouldn't try to migrate everything as-is. It has to be done properly and people have to understand how services that are to be migrated need to be done. Also, there are some services that should not be migrated because it is better to keep them on your own cloud. This should all be studied in advance.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1408890 - PeerSpot reviewer
Enterprise Architect at a tech services company with 201-500 employees
Real User
Stable, scalable, and the cloud-based storage capabilities are helpful
Pros and Cons
  • "The most valuable feature is cloud-based storage."
  • "I would like to see better integration with other products."

What is our primary use case?

We work with a lot of cloud-related products, including Azure.

What is most valuable?

The most valuable feature is cloud-based storage.

All of the cloud-based features are helpful.

What needs improvement?

I would like to see better integration with other products.

For how long have I used the solution?

We have been using Microsoft Azure for a few years.

What do I think about the stability of the solution?

I have not heard any complaints about the stability of Azure. Most likely, we will continue to use it in the future.

What do I think about the scalability of the solution?

From what I understand, it is scalable. We are quite a big company and as such, we have quite a lot of users.

How are customer service and technical support?

I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

In my experience, it has always been Microsoft Azure.

What other advice do I have?

Azure is a good product and I can recommend it to others.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Asst. Manager, Cloud Solutions at Corporate Projukti Limited
Real User
Easy to maintain with a simple initial setup but the pricing is a bit high
Pros and Cons
  • "The focus on security is excellent. We really appreciate that about the solution."
  • "The pricing in our region can be a bit high."

What is our primary use case?

We primarily have the solution working as an infrastructure as a service.

What is most valuable?

The focus on security is excellent. We really appreciate that about the solution.

The maintenance of the solution is very good.

The migration capabilities are great. 

The implementation is easy.

What needs improvement?

The solution could be a bit more intuitive and easier to use.

The documentation could be a bit better. It could be more clear and accessible. It would be good to know if the person answering the questions was a Microsoft employee or just another user.

The pricing in our region can be a bit high.

For how long have I used the solution?

I've been using the solution for as long as three years at this point.

What do I think about the stability of the solution?

The solution is very stable. There's never any downtime. We don't deal with crashes or freezing. There aren't bugs or glitches. It works well.

What do I think about the scalability of the solution?

The product is scalable. If a company needs to expand, it can do so easily.

Currently, we have 20 people that use the solution within our organization. We also have three or four admins.

How are customer service and technical support?

Basically, the solution offers regional support and I'm okay with that. I don't need to worry about not getting the services I need. I've called and got support right away.  I'm quite satisfied with the level of service that is being provided to us.

How was the initial setup?

The initial setup is not complex at all. It's straightforward as the product is basically focusing on a pay as you go model.

What's my experience with pricing, setup cost, and licensing?

For our region, Bangladesh, the pricing of the product is too much.

What other advice do I have?

We're a gold partner with Microsoft in Bangladesh.

We're always using the latest version of the solution as Azure constantly updates itself.

I'd recommend the product to other organizations.

Overall, I would rate the solution at a seven out of ten. Mostly we've been happy with it, however, we do find the pricing  to be a bit high.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1461696 - PeerSpot reviewer
IT Senior Consultant and trainer at a tech vendor with 51-200 employees
Real User
Simple to use, easy to configure, and scalable
Pros and Cons
  • "The solution is very simple to use. It has a lot of great practical applications we really appreciate."
  • "The solution could use mutual segmentation for servers. It would be ideal if you could constitute something like five or 15 groups among the groups of different computers inside Azure."

What is our primary use case?

I primarily use Microsoft Azure for application development in our development environment.

What is most valuable?

The solution is pretty dynamic.

We prefer that we can configure our environment very quickly. 

We can add some notes if we need to. The testing capabilities are great. We can use the load balancing environment, and we can test a lot of different components from an infrastructure point of view. We can also test different scenarios within the application. 

The solution is very simple to use. It has a lot of great practical applications we really appreciate.

What needs improvement?

The licensing model is not ideal. It is not very useful in predicting actual costs. Sometimes we found that we could not accurately predict how much specific products will cost the company in the future. Just now, for example, we want to start using Log Analytics for Office 365, however, we don't know the final price. It's inconvenient for us as we cannot predict the budget and it puts off making a decision. For Microsoft, it's very disadvantagous.

The solution could use mutual segmentation for servers. It would be ideal if you could constitute something like five or 15 groups among the groups of different computers inside Azure. If you could get something like logical groups of servers outside the mutual servers, it would be an improvement. 

Sometimes we want to start and do a penetration test. If, for example, we're planning new security scanning for our customers. You have to inform Microsoft that you want to start a penetration test. If you have regular scans Microsoft should allow regular scanning, without having to plan and to ask for approval from the Microsoft side every time. When it's meant to be a regular occurrence, it's very inconvenient for us.

What do I think about the stability of the solution?

The stability of the solution is pretty good. It doesn't cause bottlenecks or any other major issues for us. We find it to be reliable.

What do I think about the scalability of the solution?

While we can dynamically add servers according to the user request, it's not profitable for us. Currently, it is possible to scale the solution. It just costs more to do so.

How are customer service and technical support?

We are not so satisfied with technical support right now. Sometimes they cannot help us. We had problems with licensing and with the invoicing and so on and so on. Sometimes it's not very easy to explain the problems, the technical or non-technical, and they can't really assist us effectively.

In one instance, we had an issue with anti-spam on the service. We were trying to figure out why certain emails were being marked as spam. It took far too long to get to the bottom of the cause.

What's my experience with pricing, setup cost, and licensing?

It's hard to gauge what the pricing will be, so It's hard to plan with the solution. The licensing needs to be more transparent and obvious.

What other advice do I have?

We're simply Microsoft customers. We don't have a business relationship with the company.

Overall, I would rate the solution eight out of ten. We're mostly happy with it, although we would prefer if pricing was more transparent.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.