LogicMonitor Primary Use Case
My main use case with LogicMonitor is monitoring the health of our EC2 instances and applications, such as my Kubernetes clusters, and the metrics which AWS does not provide, like memory management, memory utilization, and many other information points which AWS does not provide by default. LogicMonitor handles all of that.
I use LogicMonitor to monitor the EC2 CPU, memory, disk, and network metrics and set up threshold-based alerts. I am notified immediately if an instance spikes in usage or shows signs of performance degradation.
I use LogicMonitor to alert me when an EC2 instance CPU stays above 80% for 10 minutes, so I can quickly investigate whether it is a workload spike, a stuck process, or if we need to scale the instance. We have LogicMonitor integrated with Slack where we get alerts if anything goes wrong for an instance, the Kubernetes cluster, or anything similar.
View full review »The main use for LogicMonitor at Universal Music and the other organizations I'm working for is infrastructure-based monitoring. The goal is to move everything off of Dynatrace and other sources and into LogicMonitor as the main point of contact for all data, logs, filters, and infrastructure monitoring.
LogicMonitor monitors everything from servers to wireless access points to applications. Universal Music has sites all over the world on every continent outside of Antarctica. The offices have infrastructure devices such as Cisco switches, access points, servers, and VMware devices, all being monitored by LogicMonitor.
View full review »MA
Max Anderson
Sr. Systems Engineer at a financial services firm with 201-500 employees
LogicMonitor is our network and systems monitoring tool. It is primarily for our on-premises infrastructure, including firewalls, routers, switches, servers, both physical and virtual, storage systems, and anything in between. We do a little bit with SaaS solutions and cloud, but LogicMonitor really shines for on-prem solutions.
Primarily, it determines when a server is up or down. It is also helpful to correlate multiple different alerts together. If I see one server down at a branch location and I can go in and quickly check that the router is also down, that would tell me the circuit or the power is probably out at that location. This helps me narrow down what I need to work on.
It is a really solid tool for the on-premises, physical and virtual infrastructure. I have had nothing but good things to say about it, and it has been a pleasure using it for those use cases.
View full review »Buyer's Guide
LogicMonitor
June 2026
Learn what your peers think about LogicMonitor. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
899,258 professionals have used our research since 2012.
My main use case for LogicMonitor is monitoring almost all devices, including servers, VMs, data backups, network endpoints.
A primary use case for LogicMonitor is in hybrid environments, specifically in Microsoft ecosystems for monitoring servers and VMs by collecting performance metrics such as CPU, memory, disk, network latency, application throughputs, and to help avoid downtime and performance degradation by spotting trends and anomalies.
LogicMonitor allows me to model key business services, define underlying infrastructure components such as databases, networks, and applications, and helps me to show the health of services based on the health of its parts. It gives me business connection awareness so that my team and I can instantly see if a service used by customers or our own staff is impaired and be quick to identify the root cause component.
View full review »RV
RobertVergeer
Network Administrator at i-level automatisering
I am an internal system administrator using LogicMonitor. Most of what we do with LogicMonitor involves on-premises hardware such as servers, network equipment, firewalls, and storage devices.
We do not utilize the Dynamic Service Insights feature for real-time visibility. We only use plain monitoring and do not use cloud monitoring such as Office 365 because it is too expensive. We exclusively use network monitoring equipment and server monitoring.
LogicMonitor is deployed on-premises in our organization. We have agents on-premises for servers at our customer sites, and they report back to our LogicMonitor instance.
I have not used LogicMonitor's AIOps for diagnosing root causes and orchestrating remedies.
View full review »LogicMonitor is used to monitor servers, network devices, firewalls, routers, switches, and anything with support for SNMP, WMI, and API support.
LogicMonitor manages network assets that are deployed globally across all data centers. Proactive monitoring for any SNMP alert helps to check the device status and its availability.
An agentless architecture is implemented with collectors that are very easy to deploy and manage, which helps reduce the overhead of installing agents on every monitored endpoint.
LogicMonitor has a device discovery console that helps monitor devices and significantly reduces onboarding time. The platform is MSP friendly with strong, mature multitenant capabilities.
Several customers leverage the same tenant of LogicMonitor, making it easy to navigate and switch between different tenants to manage customers.
LogicMonitor supports monitoring for a vast array of devices including VMware, Cisco, NetApps, and Linux and Windows servers. The platform also supports API-based monitoring, which is very useful for SaaS-based applications.
View full review »We have both on-premises and cloud resources as well as network resources. Everything monitored for my client, which I cannot disclose, is done by LogicMonitor itself. The endpoint website monitoring is also done via LogicMonitor.
View full review »My main use case for LogicMonitor is to monitor all the networking devices deployed in our on-premises network.
Whenever the network goes down, I receive an alert from LogicMonitor indicating that a node or device is down, which allows me to check and troubleshoot the device physically or review the logs to determine the issue, how many packets were dropped, and other relevant details.
LogicMonitor provides me with the total number of devices present in the network and allows me to see how it monitors the networking scenario.
View full review »I work as a consultant providing solutions to customers, and I use cloud native services for monitoring. I primarily recommend CloudWatch, and if the customer has a preference for a third-party tool, I provide solutions for DataDog or other services.
I function as an architect in cloud services, particularly hybrid cloud. I need these tools and services that I always offer to customers. When I design solutions, I provide a monitoring solution and recommend these services.
I have multiple customers to whom I have recommended monitoring tools. I have worked on many projects including McAfee, CarMax, AMC, and American Media Corporation. I have recommended these services across different projects.
View full review »NK
NishantKumar2
Salesforce Marketing Cloud Developer at Persistent Systems
My main use case for LogicMonitor is managing network and switches. We have set up our office in various sites around the world, and LogicMonitor helps us in monitoring the switches, the overall network, the ISP's state, and everything about the network. It's all managed by LogicMonitor.
If there are any alerts or if any switch goes down, we get an instant email through ServiceNow to our mailbox.
View full review »I am using LogicMonitor for accessing devices in real time to monitor any critical or major alerts. We use LogicMonitor to map alerts to ServiceNow to generate tickets on a real-time basis. This is one of the excellent applications and portals I have used in my career, and it is a strong product for any enterprise, small, or medium-sized company that needs to handle or monitor large-scale devices, cloud devices, or servers.
Regarding the use of Admin AI for diagnosing root causes and orchestrating remediation, I have not yet implemented this. My cloud AI team or ECI AI team may be working on this capability. I need to investigate this further in the future. Currently, I use LogicMonitor for real-time monitoring to check for any critical outages occurring in networks or system servers. I can also fetch reports from LogicMonitor to obtain all the data for a particular client as needed for my company's perspective during data preparation. I refresh reports from LogicMonitor regularly, and I need to check further with my cloud team regarding the AI functionality. As of now, I am not using that option.
View full review »
LogicMonitor is used to monitor all security network appliances and system appliances, including servers, Linux systems, networks, appliances, firewalls, routers, and switches. It also monitors cloud infrastructure, including VNet, cloud services, and cloud connectivity solutions such as Azure ExpressRoute, and extends down into individual configurations such as BGP sessions and IPsec tunnels. This monitoring capability serves multiple sectors through a managed service provider model, providing services to finance, real estate, and other industries.
View full review »
My main use case for LogicMonitor is real-time monitoring, alerting, performance tracking, and infrastructure visibility.
In LogicMonitor, I can create a dashboard to monitor proactively, manage alerting, capacity planning, and operational visibility. Our network team monitors bandwidth utilization, device health, and server availability to prevent outages, making this one of the best use cases with LogicMonitor.
LogicMonitor is good for dashboards and reporting, allowing us to easily track the real-time performance of servers and network devices, as well as create custom reports for operational visibility, representing the main cases we are working with.
Day-to-day, I rely on real-time monitoring, which includes monitoring network devices such as routers and servers for CPU utilization and server memory use. Alerts are triggered when server disk usage reaches 90%, which is beneficial for monitoring alert management.
In addition to the aforementioned features, LogicMonitor provides log and event correlation, helping to correlate logs, alerts, and metrics for troubleshooting. It aids in investigating application slowdowns by checking logs and CPU spikes together, supporting day-to-day operations through real-time monitoring, alerting, dashboard, reporting, auto-discovery, topology mapping, and proactive infrastructure management.
In our organization, LogicMonitor is deployed to provide centralized monitoring of infrastructure, network devices, server applications, and cloud resources, allowing us to monitor routers, switches, and servers from a single platform while enabling proactive alerting and operational visibility across hybrid IT environments.
View full review »My main use case for LogicMonitor is enterprise monitoring, specifically infrastructure monitoring, and cloud, so hybrid monitoring. For hybrid monitoring, we monitor services that are running in the cloud amongst all three providers, whether it's GCP, AWS, or Azure, as well as infrastructure in our data center and at our various locations as well.
View full review »SA
Syed
IT Lead at a outsourcing company with 51-200 employees
I primarily use LogicMonitor as a centralized infrastructure monitoring platform, which helps me to identify performance issues, outages, and capacity bottlenecks before they impact the users. It is basically used for monitoring servers, network devices, cloud infrastructure, storage systems, and similar infrastructure components.
View full review »My main use case for LogicMonitor is to have visibility on the servers in our network, various networks, and cloud resources.
I use LogicMonitor to look at various logs, and I have used the logs that I have obtained from LogicMonitor to pinpoint issues and fix them.
View full review »VM
Vinay Machave
IT Analyst at a tech vendor with 10,001+ employees
My main use case for LogicMonitor is to monitor our client environments, which includes servers, websites, and similar resources.
In my daily work, I monitor all kinds of servers and websites through LogicMonitor. It depends on the particular use case or the client requirement, and it involves all kinds of alerts related to the resources that a computer uses: CPU, memory, and networking.
I don't think anything unique exists about my main use case for LogicMonitor; anyone who uses LogicMonitor uses it in the same way, with only the types of alerts configured being different.
View full review »LogicMonitor is primarily used for observability.
View full review »LogicMonitor automation is outstanding, as it automatically detects new systems on our server and sets them up to protect against security threats. It lets our team spend more time on important projects instead of tedious, repetitive tasks and helps us avoid costly mistakes.
View full review »We installed LogicMonitor as a SaaS-based solution, and we have an agentless approach. We are monitoring the overall interface and not just the network devices. I am looking after the network devices only.
PR
Philip Reeve
Technical Director - Cloud Services at HARBOR SOLUTIONS LIMITED
We use it to monitor the performance and health of all our internal IT systems in our data center as well as our customer equipment that we have out on customer sites. We have our own stuff in our own data center, but we also have hundreds of devices out on our customer sites where we need to monitor and manage the health and performance of them.
View full review »We are a network of hospitals using the solution to monitor our network devices and all of the interfaces connected to them. It's predominantly instances of applications running on Windows Server. We use the Windows WMI for Windows Server stats.
The IT directors at our hospitals use it, so we have around 90 end-users Some of them have extended the monitoring capabilities to printers to stay on top of toner supplies. In the past, we've had admin people freaking out because the printer is out of toner, and we have any in the closet. Nobody was watching that, and some people would be hoarding supplies.
View full review »We used it to monitor our infrastructure and cloud systems. We have on-premise setups with fixed applications.
View full review »We're using LogicMonitor as a software as a service subscription to help us manage and monitor all of our network devices, as well as a lot of our Windows environments.
LifePoint has around eighty different hospitals that we manage, and they all have network devices and connectivity to our corporate data centers where the applications are hosted. We're constantly monitoring the state and health of their network and just making sure that if a fiber seeking backhoe cuts a fiber, that we can know about it and get the respective vendors involved as quickly as possible.
View full review »We use it for monitoring our customer networks, for monitoring network devices, and we also use it for monitoring our hosted environment.
We're a managed service provider. We have LogicMonitor deployed so that we not only have our devices input into the system, but we also manage a lot of resources for our clients in it. We have it set up so that they can only see their items in there, through a lot of access control. We have a local presence with the collectors, the polling stations, while the data resides in the cloud. Once we pull the data, it then shifts all the data up to the cloud for long-term storage. LogicMonitor is all SaaS-based, other than the local collectors.
View full review »VC
Valentine Christofis
Technical Service Delivery Manager at Sparx Solutions
Sparx Solutions is a managed service provider. We primarily use the LogicMonitor platform for monitoring, maintenance, and management of our managed services and customers' infrastructure. In terms of management, it is more around monitoring and alerting. That is essentially the core component that we use it for. However, there are other features integrated into the platform that we get value out of.
We have baked LogicMonitor into our core services, in terms of MSP and managed service offerings. We use this tool to fundamentally provide network monitoring services to our customers. It is definitely a great tool and something that we use daily.
We have multiple users using these solutions. They are technicians and engineers. Essentially, they use this platform for different purposes. So, a support resource will be able to use it to identify alarms and when there is a new ticket that needs to be created to remediate a problem. Engineers may use this platform to obtain valuable insight into the systems that they are working on, e.g., if they would like to understand whether a device has a really high CPU before they plan a change, etc. There are different use cases for using the platform. One of the main use cases is having users use the platform to provide support services.
We deploy probes, which are hosted by us. These connect back to the LogicMonitor platform in the cloud.
View full review »We use the solution for network monitoring.
View full review »It is a complete infrastructure monitoring tool. It can be used to monitor your network devices, your servers, et cetera. It is a good tool, actually.
View full review »RV
reviewer22233380
Teamlead at a tech services company with 11-50 employees
I use it every day. We are a small MSP in the Netherlands. We have about 90 customers, and they have a lot of on-prem hardware such as servers, switches, voice systems, and devices. We monitor their environments making sure that everything is working fine. We monitor the hardware and the software performance, basic use, and things like that.
It is a cloud product. You have your on-prem LogicMonitor agents called collectors, and they send all the information to the cloud of LogicMonitor. You can view the state of everything there.
It seems Amazon hosted on the backside, so it should be a public cloud, but I am not sure.
View full review »AT
Arthur Tsakissiris
Director at TerreCom Pty Ltd
We are a managed service provider and deploy LogicMonitor to support our customer base and monitor assets in the network.
We use it for monitoring our customers and alerting them when something happens. We also use it for dashboard reporting, both performance reporting and end-of-month reporting. We are now moving to use the platform with API connectivity to our new billing solution, to enable both-way billing updates. What that means for us is the ability to create an order, have the monitored endpoint in LogicMonitor created, and also feed back into the billing system so that we can invoice our customers correctly.
LogicMonitor is a cloud-based application and there is a small appliance installed on-premises to act as a collector. It's the device that talks to the cloud and is the intermediary talking to all the devices inside the network.
View full review »PD
Paul Dinapoli
Sr. Systems Engineer, Infrastructure at NWEA
We are using the solution for on-prem, all our applications, and network monitoring. It fits everything. We use it for monitoring and reporting on our ESX, Pure Storage, Cisco, F5, Palo Alto environments. We also use it for alerting, graphing, and capacity planning. We use it for everything.
We are using the latest version. We have LogicMonitor Collectors onsite in our data center, but the dashboard and everything else is all the cloud model. We use both AWS and Azure as our cloud providers.
View full review »SP
Subbarao Punnamaraju
IT Operations Manager at a university with 201-500 employees
We use it to make sure that proper tuning is done for the existing monitoring.
In addition, our university has a number of schools and each is a customer of the main IT organization that manages and provides support for all the colleges, like the law school, the business school, the medical school, the arts school, etc. The goal, and one of the main use cases that we were planning and thinking about, was to be able to onboard all the devices, all the applications, all the databases, as required by individual schools.
We also wanted them to be able to create their own dashboard, tweak it, manage it, delete from it, and add to it.
It's deployed as a SaaS model. LogicMonitor is out in the cloud.
JF
Jason Fant
Solutions Engineer at Black Box Network Services
We use it for alarming on Cisco Voice systems, the Unified Communication stuff. We monitor all the gateways, trunks, SIP trunks, servers, and make sure all of the application is functioning, calls are being completed, and that there are no performance issues on the network or the voice system.
View full review »We use it as a primary monitoring tool for our cloud offerings. I work for one of the largest service providers in Australia and their cloud solutions. We monitor the entire cloud solutions using LogicMonitor.
LogicMonitor is predominantly used in modern cloud monitoring tools. You have servers that you want to monitor for performance, CPU, memory, and so on, or you have a cloud environment that you want to monitor for EC2 instances, ALBs, and more.
Our LogicMonitor keeps track of everything. LogicMonitor basically gives you the ability to monitor the infrastructure side of your application ecosystem.
View full review »We primarily use the solution for managed services, Azure/AWS, Kubernetes, and website monitoring.
We look after all sorts of devices and being able to have monitoring coverage of 90% of things we need is great and saves us time. If we need to make some specific change we can and it's relatively easy to do.
Having a suite of modules that do all the work for you rather than having to set up loads of things yourself and it be there straight away ready to go is mind-blowing.
Being able to use this tool with relative ease makes it a worthy monitoring solution.
View full review »MA
ManishArora
Vice President at Bypass Network Services
If I summarize LogicMonitor, it is a single windowpane. You don't have to run four hardware stats and software stats on multiple screens during the monitoring of services. It gives you flexibility. It has the capability to pull up your data sources as well. So, it is like a single window, where you can see all your resources recorded, e.g., what value are you deriving out of your software?
We have our own product that we are specialized in. We needed something to help us with the setting up of the monitoring part.
Our customers are very happy. They are running Dell EMC hardware, so they don't need a Dell EMC monitoring window and our software windows. With LogicMonitor, they can see what is happening inside Dell EMC in a single, unified view that completely monitors their alerts.
View full review »AG
AdamGleeson
Pre-Sales Technical Consultant at a tech services company with 11-50 employees
We use LogicMonitor to monitor our customer environments. Some customers opt to look after their own environments, but some customers have us monitor them for them.
We use it to monitor the availability of servers and of network hardware. We have some storage array networks that are being monitored by it as well. We really use it as a guide to help. We monitor all of the key components in the different environments that we have running under LogicMonitor, and we use LogicMonitor as an early-warning system. If a problem develops in a customer environment, and we're monitoring it with LogicMonitor, then we get fairly rapid notification that there's a problem so we can start looking into it and doing something about it.
Also, along with all of that monitoring comes a lot of information logging for things like bandwidth, so we can see how much data is coming and going over different links. If a customer came to us and said, "We're thinking about downgrading the network links that we have," we have evidence to present to them to say, "Yes, it's okay to do that because you're hardly using the network link." Or we can say, "We wouldn't advise you to do that because we've observed that you're using most of that link and, if anything, you need to increase your bandwidth."
The device numbers being monitored is definitely on the order of several hundred among our three or four dozen customers. We're probably monitoring 50 different environments.
View full review »DG
Daniel Gavin
Network Architect at Envision IT
We are a managed service provider, so we have a wide range of deployments. LogicMonitor, as a whole and software as a service solution, is deployed with collectors on-premise, which also ties directly into cloud providers.
We primarily monitor Citrix environments for customers. That varies from the delivery side, so network Citrix ADCs as well as virtual desktops and the supporting infrastructure around that. That's probably our primary use case.
While we do some NetFlow capture for other managed service clients, the primary use case would be Citrix monitoring.
View full review »It is to monitor our customer’s infrastructures. We provide the service as part of our managed service offerings. We monitor our customer networks and infrastructures for things, like availability, vital statistics, and the various services, that they have running in their environments. We provide a NOC and Service Desk that actually responds to alerts that come up and use the tool to allow them to be proactive in looking after their environments.
View full review »WG
William Guertin
Senior Systems Engineer at Accruent
We are in four public clouds. We are in AWS, Azure, and GCP. While we do Oracle cloud, we only have a small footprint there. We are monitoring all the virtual server environments as well as all the services in those environments and alerting on various set points depending on what it is: virtual, server and service.
We are also monitoring our colos. We have on-prem hardware, networking, and server solutions that we are monitoring with LogicMonitor. We are in both the cloud and on-prem. The breadth of cloud and on-prem that we have is a good use case for LogicMonitor
View full review »DH
Douglas Hoover
IT Systems Engineer at a manufacturing company with 1,001-5,000 employees
The biggest things are infrastructure monitoring and alerting. This is mostly for our virtual machines, but it is also for other networking equipment and a few other pieces as well.
We are at the newest update. It is a mix between on-premise Collectors and their software as a service (SaaS), which is the newest update. Our Collectors are also on the newest version right now. While they don't have to be the newest version, they tend to get pretty close to the newest version to work properly.
View full review »We use it in a few different ways:
- For general monitoring of operating systems.
- Leveraging some customized offerings, specifically for creating application monitoring.
- Some external site-to-site monitoring in various places, ensuring that our websites and external pieces are available over an Internet connection.
We primarily use it for unified observability, network compliance, and the benefit of an easy-to-administrate SaaS-based solution.
View full review »Right now we have two or three clients that have medium to large data centers, and we use LogicMonitor to give us an overview of the status of the infrastructure: if there are any holes or any issues either with memory, CPU, or storage devices, such as how much storage is consumed.
One of them is an insurance company which has a presence here in Puerto Rico and in the U.S. It employs about 5,000 people and has two data centers in Puerto Rico and two more in Florida. Their main data center is in Atlanta with disaster recovery in North Carolina. That one is what I would consider a large environment. We also have a medium-size company in the communications area here in Puerto Rico and has about 2,000 employees. It covers all of Puerto Rico. We monitor their infrastructure in terms of servers, storage, and backups, among other things.
We are also monitoring things such as vCenter, its data infrastructure, and NetScaler networking cards. We have a complete overview of the health of the client at a specific moment.
We're using the SaaS solution. Everything resides on the LogicMonitor cloud. We just have connectors to extract the data from different servers that we have.
View full review »Buyer's Guide
LogicMonitor
June 2026
Learn what your peers think about LogicMonitor. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
899,258 professionals have used our research since 2012.































