IT Central Station is now PeerSpot: Here's why

ITRS Geneos Room for Improvement

PS
Director at a financial services firm with 10,001+ employees

Mobile phone integration is probably not as rich as it could be.

Another area where I would like to see some improvement is around visualising the environment. At the moment, drawing the estate within Geneos is a very manual process, so it would be better if there was a reusable database behind it that can link the environment to the configuration. For example, read a CMDB to provide the view of how it works together. Or, if not feasible to read the CMDB, put the effort into creating your diagram and generating a CMDB from it. This would be very valuable because App teams have to pull stuff together, to show where host A is in relationship to host B, and at the moment this is a lot of manual effort with very little reusability.

View full review »
RN
Senior analyst at a financial services firm with 5,001-10,000 employees

We've also bought Datadog at an enterprise level. That solution looks really pretty. Personally, I don't like that but a lot of senior management, the non-technical guys, do like that. ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.

View full review »
LP
IT Support Specialist at a financial services firm with 10,001+ employees

One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production.

And more generally, there is room for improvement with the Netprobe agent performance and understanding when you need to deploy a second Netprobe versus a single Netprobe.

View full review »
Buyer's Guide
ITRS Geneos
July 2022
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
620,600 professionals have used our research since 2012.
PW
Senior Analyst at a financial services firm with 1,001-5,000 employees

The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.

I'd also be interested in seeing some intelligent analysis of log files, along the lines of AI. It would be nice if it could start correlating events from all over the estate.

View full review »
Manel Achour - PeerSpot reviewer
ASP Administrator at FIS

There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for. 

View full review »
Buyer's Guide
ITRS Geneos
July 2022
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
620,600 professionals have used our research since 2012.