The cost of HPE Primera could be lower.
IT Infrastructure Manager at a financial services firm with 201-500 employees
Scalable and stable solution
Pros and Cons
- "HPE Primera is scalable."
- "The cost of HPE Primera could be lower."
What needs improvement?
For how long have I used the solution?
I have been using HPE Primera for some three months now.
What do I think about the stability of the solution?
HPE Primera is stable.
What do I think about the scalability of the solution?
HPE Primera is scalable.
Buyer's Guide
HPE Primera
June 2025

Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The initial setup was simple. It was easy to manage.
What's my experience with pricing, setup cost, and licensing?
At the moment, I can't say much about the price except that it is reasonable.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Technical Account Manager at a tech services company with 201-500 employees
High performance, excellent scalability, and responsive technical support
Pros and Cons
- "The performance of the solution is good."
What is our primary use case?
One of our customers is using a Telco system and they are using Primera for storage. There are customers who ask for cloud infrastructure which they are providing.
What is most valuable?
The performance of the solution is good.
For how long have I used the solution?
I have been using the solution for approximately one year.
What do I think about the stability of the solution?
The solution is stable and the performance is good.
What do I think about the scalability of the solution?
HPE Primera is highly scalable.
We have one customer for this solution.
How are customer service and technical support?
HPE Primera's technical support has been responsive.
How was the initial setup?
HPE does the installation for us and it took approximately two hours.
What about the implementation team?
We used HPE to do the full implementation of the solution.
We have two engineers for the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
There is only a one-time license purchase needed and no additional costs.
If HP could reduce the training cost, then that would be advantageous to the seller.
What other advice do I have?
I would recommend this solution to others. It is a tier zero solution with high performance.
I rate HPE Primera a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
HPE Primera
June 2025

Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Chief IT expert at a financial services firm with 501-1,000 employees
An enterprise storage solution that could take some tips from Pure Storage
Pros and Cons
- "The file server embedded in Pure, the GUI, and the tracking and reporting features are better with Pure Storage."
For how long have I used the solution?
I have been using this solution for a few weeks — we're in the testing phase.
Which solution did I use previously and why did I switch?
What's my experience with pricing, setup cost, and licensing?
I believe HPE Primera and Pure Storage are similar in price.
Which other solutions did I evaluate?
We're also testing Pure Storage. They're almost the same, but Pure Storage is fancier, easier to use, and offers more features than HPE Primera. The embedded file server, the GUI, and the tracking and reporting features are better with Pure Storage.
What other advice do I have?
Overall, on a scale from one to ten, I would give HPE Primera a rating of seven.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at a financial services firm with 5,001-10,000 employees
Good support, straightforward to deploy, and good storage performance
Pros and Cons
- "The performance is very good."
- "We cannot use this storage for critical applications and data."
What is our primary use case?
We use this product as our SAN solution. It hosts non-critical applications and related data.
How has it helped my organization?
This product has improved the speed of our on-premises storage. The IO is now very fast.
What is most valuable?
The performance is very good.
What needs improvement?
We cannot use this storage for critical applications and data.
For how long have I used the solution?
We have been using HPE Primera for several months.
What do I think about the stability of the solution?
The warranty guarantees 100% stability.
What do I think about the scalability of the solution?
We have space for perhaps 15 administrators, who manage between 600 and 800 end-users.
How are customer service and technical support?
The HPE GreenLake support is great.
Which solution did I use previously and why did I switch?
We only use HPE products.
How was the initial setup?
The initial setup was straightforward.
The deployment process was easy and it took between three and four months to complete.
What about the implementation team?
We implemented this product in-house.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are billed on a yearly basis and the cost of GreenLake service is included. I don't mind these fees because the service is good.
What other advice do I have?
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT Infrastructure Solutions at a tech services company with 51-200 employees
Artificial intelligence is good for technical work required to move from manual interactive to automatic
Pros and Cons
- "The features that I have found most valuable are the artificial intelligence for the storage inside of the software and firmware because customers do not like functionalities which require manual interruption."
- "There really isn't any aspect of the solution that needs improvement for the customer other than its price."
What is our primary use case?
The Primary use case for HPE Primera is moving and storing high performance databases and core infrastructure, virtual machines, SQL databases, et cetera...
This is an on-premises solution because right now it is not popular among customers to use hybrid or cloud solutions in the Georgian Republic. Today, it is not common to move compute and storage sources onto the cloud. I don't know what happens in other regions like Europe, but in the Georgia Republic it is not popular.
What is most valuable?
The features that I have found most valuable are the artificial intelligence for the storage inside of the software and firmware because customers do not like functionalities that require manual interruption. This feature is very good for the technical work required to move from manual interactive to automatic, because when solutions provide suggestions, improvements, or notifications, and you can click them automatically, this is a good solution.
What needs improvement?
There really isn't any aspect of the solution that needs improvement for the customer other than its price.
It is a very good solution, but the Georgia Republic is a very small country and customers in both the government public sector and in the private sector do not have money to purchase enterprise or high performance solutions. They are looking at mid-range or mid-class solutions.
I can say that they need to simplify the solution. In SimpliVity, they need a lot of integration with virtualization technologies. For example, putting some add-ons or plugins in vCenter. vCenter is a management software of VMware virtualization.
Secondly, it would be better if they cold simplify the deployment of Primera. Thirdly, if you have already purchased Primera and you need to scale your infrastructure and you are thinking of buying more hardware disks, you will need to purchase the Rebalance Service from HP Enterprise. They need to improve that methodology.
The customers need solutions that do not require a lot of administrative tasks.
For how long have I used the solution?
I have been selling HPE Primera for approximately one year.
What do I think about the stability of the solution?
In terms of stability, it works without any issue. Primera is a new generation of HP Enterprise 3PAR version, whereas 10 years ago it was HANA. 3PAR generation works very, very well without any issues, without any problems.
What do I think about the scalability of the solution?
Regarding HPE Primera's scalability, if we are talking about the high-end versions, we can scale it up without any issue. It depends on the scalability of the customer.
How are customer service and technical support?
First of all, it depends which support model the customer purchases. If they are buying a foundation care with its low level of support, then you need to create a case manually and you need to write and contact customer service. If you are buying the Proactive Care Service, the guys from the customer service and support are very, very good. With Proactive Care Service, they contact you when you need to upgrade your firmware, etc... At all time HP Enterprise support works very, very well with Dell.
How was the initial setup?
The initial installation, setup, and deployment were simple for Primera, versus other hyper-converged infrastructure.
HP Enterprise, simply with your Dell Technologies VxRail and HCI solutions, has done its job very well job, because you can deploy and start up your services and your new infrastructure in one or two days. One day for checking the specs and one day for deploying the whole infrastructure. This is because the solution is inside of the solution. Meaning the virtualization is already pre-installed, and they have already done the job.
Each customer is looking for high-end solutions. They may decide to purchase the Primera solution partly because of its installation and deployment. If it takes two days as is the case for HCI and three days in the case of Primera, there is no problem for the customer. It depends on the customer and their mindset.
What about the implementation team?
We sell the products and we are doing the installation, deployment, integrations, and all the servicing.
We are also responsible for the maintenance of the product.
What's my experience with pricing, setup cost, and licensing?
With HPE Primera there is no additional cost, but it depends what configuration we are talking about. If we are excluding support, it is very expensive. There is no showstopper for prices, just support or service. We are a Platinum Partner of HP Enterprise so we give quotes and configure HP Enterprise solutions. I don't know what happens in the US market, but in Georgia it is very expensive.
It is expensive if compared with Dell Technology.
Which other solutions did I evaluate?
In the Georgian Republic there was an opportunity to sell Primera, but there was a battle between Dell Technologies and HPE Primera. Dell Technologies Unity Series won because of their low prices. Although their were no problems regarding their technical requirements, Dell won it with prices. This is because Primera is very expensive, but it's a very good solution for customers.
In terms of HP Primera versus, for example, Dell Technologies' Unity, the advantage of Primera is that inside their operating system, inside its firmware, they have already deployed a network storage cluster functionality and application functionality. In Dell Technologies, if we are talking about their Unity solutions, they only have a replication functionality and you must buy additional hardware. Only then can you deploy the storage cluster configuration. So this is an advantage for Primera.
What other advice do I have?
The Primera product line has small and mid-size versions for mid-range customers, and they also have a high-end version. It depends on the customer.
In the Georgia Republic customers do have very critical data, and they must store that very critical information in a storage solution that has high availability. By availability, I mean that the hardware works very well and there are no issues with the software or the hardware. That is the reason why we are selling Primera.
Overall, Primera gives high performance.
On a scale of one to ten, I would rate HPE Primera a 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Service Delivery Manager at a tech services company with 11-50 employees
Stable, competitively-priced, and the AI advantages and analytics with InfoSight are powerful
Pros and Cons
- "In my opinion, HPE is making good progress and moving ahead with InfoSight, which is predictive analytics and artificial intelligence."
- "The interface needs to be more user-friendly in that sense that installation and management are still a bit on the high end."
What is our primary use case?
I work with an HPE authorized partner in Malta and we offer storage solutions for customers. HPE Primera is one such product that I have experience with.
We have noticed that these days, most of the customers are implementing a solution that is a hybrid between Nimble and Primera All-Flash. There are both spinning disks and flash, where flash is used as the cache, which makes the price more competitive.
The customers are primarily using it for disaster recovery. They have their cluster and they are replicating one another to provide business continuity and disaster recovery applications.
What is most valuable?
In my opinion, HPE is making good progress and moving ahead with InfoSight, which is predictive analytics and artificial intelligence. I think that this is one of the selling points for their storage products and it comes at no extra cost.
InfoSight is built by gathering intelligence from all of the storage solutions, worldwide. If the AI is being used here in Malta, locally, as it would with InfoSight, then it would use baseline data from the whole world to make predictions. It is really robust.
Cases are opened automatically and they give you trend analysis as well.
Anything that helps administratively for a data center is important, and Primera gives you both efficiency and effectiveness.
What needs improvement?
The interface needs to be more user-friendly in that sense that installation and management are still a bit on the high end. It needs to be simpler.
For how long have I used the solution?
I have been working with Primera for about two years.
What do I think about the stability of the solution?
Primera is really robust, effective, and cost-saving as well. It has 100% availability, which is quite a lot.
What do I think about the scalability of the solution?
This is a scalable product.
The price of Primera All-Flash is going down, although this is more relevant for high-end customers. For small to medium-sized organizations, we are offering a hybrid solution.
How are customer service and technical support?
We work a lot with HPE technical support and they are very good. We are very satisfied.
How was the initial setup?
The initial setup is straightforward and the deployment should not take more than an hour.
What about the implementation team?
Our in-house team is responsible for deployment and maintenance.
Malta is small, with a population of 450,000. Our company has 12 system engineers for enterprise clients.
What's my experience with pricing, setup cost, and licensing?
From what I see, this is competitively-priced and HPE are doing their best to stay competitive.
What other advice do I have?
Primera is still new, and it's in its inception phase. There are still not many installations around. My advice to anybody who is implementing this product is that they have to keep updated as technology advances. It's not a question of "it works, leave it there and don't take care of updates". You have to keep up to date with what is happening with the technology. Sometimes, we encounter customers that stagnate in their technology because they concluded that if it works then you don't have to do anything. That is not a good approach because it's a continuous transformation.
In summary, this is a good solution and my only complaint is about user-friendliness. I am sure that in the future, and with InfoSight, things are going to get better. This is similar to what has happened to this point, where limitations that were present in previous versions have been enhanced. Personally, I have not encountered any limitations.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Systems Engineer at EVONICEVONIC
Scalable product with efficient active controller feature
Pros and Cons
- "The product is stable."
- "The product's stale snapshots feature needs improvement."
What is our primary use case?
We use the product for databases and virtual machines.
What is most valuable?
The product's most valuable feature is the active controller.
What needs improvement?
The product's stale snapshots feature needs improvement.
For how long have I used the solution?
We have been using HPE Primera for three years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
We have 4,000 HPE Primera users in our organization. It is a scalable product. We plan to increase the number of users.
How was the initial setup?
The initial setup is straightforward. It involves starting the active controller, running the tool to discover the product, and configuring the VPN. It is easy to maintain as well due to good documentation.
What about the implementation team?
The product requires the help of an integrator for implementation.
What other advice do I have?
I rate HPE Primera a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Account Manager at a tech services company with 11-50 employees
A stable and scalable tool for proactive monitoring
Pros and Cons
- "Scalability-wise, I rate the solution a ten out of ten."
- "HPE Primera's pricing model is an area of concern and can be considered for improvement."
What is our primary use case?
The use cases of our company's clients have been good enough to help us remove the competition of HPE Primera from the market.
What is most valuable?
My company takes care of the installation phase of the product for our customers, and we also manage the systems for our customers. With HPE Primera, I can say that it is great to have a tool that provides or serves as a single point of visibility for everything.
What needs improvement?
I haven't encountered any areas that need improvement since I consider HPE Primera a great solution.
HPE Primera's pricing model is an area of concern and can be considered for improvement.
For how long have I used the solution?
I have been using HPE Primera for ten years. My company is a reseller of the solution. I deal with the latest version of the solution.
What do I think about the stability of the solution?
It is a very stable solution. Stability-wise, I rate the solution a ten out of ten.
My company mostly provides solutions to our clients that are stable. Redundancies in a two-node system make the solution very stable.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
HPE Primera is a tool that just one user mostly uses. My company's clients who use HPE Primera are mostly enterprise-sized businesses.
How are customer service and support?
My company provides support to our clients who use HPE Primera. My company directly gets help or support from the engineers in our company, which I feel is fantastic. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I was never involved in the setup phase since it is a process taken care of by the experienced engineers in our company, who I believe wouldn't have faced a problem at all. I rate the setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy.
The setup phase is fairly straightforward.
The solution is deployed on an on-premises model.
What's my experience with pricing, setup cost, and licensing?
I rate the product price a seven on a scale of one to ten, where one is cheap, and ten is expensive. There are no licensing or additional costs attached to the solution since everything is built in when it comes to HPE Primera.
What other advice do I have?
HPE Primera provides proactive monitoring and a fantastic AI that helps find problems.
I rate the overall tool a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

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Updated: June 2025
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