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MukundKambli - PeerSpot reviewer
Lead Solutions Architect at Team Computers
Real User
Top 5Leaderboard
Nov 8, 2022
The solution provides high-performance computing, and a good IOPS ratio, but limited scalability
Pros and Cons
  • "The most valuable feature is the ability to provide the IOPS ratio which is required by a lot of our customers."
  • "HPE Primera is great for rendering purposes and image processing."
  • "The initial setup is not straightforward."
  • "The solution has limited scalability."

What is our primary use case?

The primary use case of this solution is for backend storage that provides instant access to client data.

What is most valuable?

The most valuable feature is the ability to provide the IOPS ratio which is required by a lot of our customers.

What needs improvement?

HPE offers a lot of storage solution options but they don't offer matrix storage which is available with some of their competitors like Dell and because of this, they can't meet some customer requirements.

For how long have I used the solution?

I have been using the solution for one year.

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HPE Primera
May 2026
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What do I think about the stability of the solution?

The solution is stable most of the time but there are some cache issues at times.

What do I think about the scalability of the solution?

The solution has limited scalability.

How are customer service and support?

The initial response from technical support is quick within two to three hours but it can take some time between the initial call and the time the engineers align. Once the engineers are aligned they are very knowledgeable and resolve the issue quickly.

How was the initial setup?

The initial setup is not straightforward. The deployment takes around two and a half to three days. On a scale of one to five for deployment, I give this solution a one.

What about the implementation team?

We implement the solution for our clients.

What's my experience with pricing, setup cost, and licensing?

The cost is $75,000 for a three-year contract. The cost is worth it to our clients as long as their requirements are met.

What other advice do I have?

I give the solution a seven out of ten.

HPE Primera is great for rendering purposes and image processing. The solution provides high-performance computing.

20% of our clients use HPE Primera.

The solution has a good IOPS ratio for the cost but if you require a very high IOPS ratio I would recommend a commercial solution.

The next level up from HPE Primera is the HPE Alletra 5000 series.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Infrastructure Manager at Yıldız Holding
Real User
Oct 23, 2022
An easy-to-integrate solution with a simplified interface and reasonable price
Pros and Cons
  • "The interface is simplified."
  • "Due to this, HPE Primera is the right solution for the IOPS requirement environment."
  • "Some application solutions can be more acceptable on the HPE Primera site."
  • "Some application solutions can be more acceptable on the HPE Primera site because the size is important and costly."

What is our primary use case?

We deploy all our application services on the Primera Storages. In addition, we consolidate all of our environment on Primera Storage, a full flash system.

How has it helped my organization?

The interface is simplified and easy to integrate with other solutions.

What is most valuable?

The most important thing for us is the IOPS. It's produced because a full flash system is a requirement for us. Last year we used a three-part hybrid solution in our environment and needed some IOPS on our site. HPE Primera met this requirement for us entirely.

It seems sufficient for our environment, but if our requirement increases in two years, then we can plan. So there's no need to make any improvements right now.

What needs improvement?

Some application solutions can be more acceptable on the HPE Primera site because the size is important and costly.

For how long have I used the solution?

We have been using this solution for approximately one year, deployed on private cloud. Our cloud provider is Turkcell in Turkey.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. I do not know the exact number of people using the solution, and only the Active Directory team has those details.

How are customer service and support?

HPE Primera's support is right because we've worked with HPE for years. So, there's no problem with the support.

How was the initial setup?

I don't have details about the initial setup.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. It is GreenLake Services, and we pay monthly. Unfortunately, I cannot share details of our licensing costs.

What other advice do I have?

I rate this solution an eight out of ten. I suggest full flash solutions in the environment to speed up the application process. Before Primera Storage, we also used some hyperconverged systems, but in the hyperconverged systems, we had to tackle IOPS requirements. Due to this, HPE Primera is the right solution for the IOPS requirement environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE Primera
May 2026
Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
894,807 professionals have used our research since 2012.
reviewer1765560 - PeerSpot reviewer
Solutions Executive at a recruiting/HR firm with 10,001+ employees
Real User
Feb 27, 2022
A rock-solid, enterprise-class product that provides 100% availability and is backed by an excellent company
Pros and Cons
  • "The high availability was most valuable because they come with what's called 100% data availability. With special terms, they license and guarantee 100% data availability. That was probably one of the key features or components that HPE was offering with that model."
  • "It's an excellent solution, HPE definitely stands behind it, and I would put it up against most of the storage arrays that are out there because it is enterprise-class."
  • "Like most storage, we want to see flash become more and more stable. Like any flash that uses MLC or TLC techniques, over time, the more writes you have, the less usable the storage becomes. They try to plan for this and have a lot of extra space in the arrays, but over time, their performance does degrade. This is true for any flash storage."
  • "Their support should be improved. Currently, it depends on who you get on the phone."

What is our primary use case?

I used it purely from an OEM perspective. I used it as a solutions architect working on behalf of our customers. They've got several different versions of Primera. Specifically, it was a Primera 650. They've also got Nimble Storage, GreenLake.

The use case was basically application data that was made available for OLTP online transactions. It was designed to have quick access to typical legacy data for online systems and to have high availability.

How has it helped my organization?

They standardized on the HPE Primera so that they weren't running multiple different storage vendors' products. Because of the higher availability, they could set up the environment so that it could work with pretty much whatever data they had. HPE offers pay-as-you-go pricing that allowed them to put a sizable footprint in.

What is most valuable?

The high availability was most valuable because they come with what's called 100% data availability. With special terms, they license and guarantee 100% data availability. That was probably one of the key features or components that HPE was offering with that model.

What needs improvement?

Like most storage, we want to see flash become more and more stable. Like any flash that uses MLC or TLC techniques, over time, the more writes you have, the less usable the storage becomes. They try to plan for this and have a lot of extra space in the arrays, but over time, their performance does degrade. This is true for any flash storage.

It probably would be advantageous to make the storage solutions from HPE more inclusive with the add-on software. A lot of people say, "Well, we don't really need that extra software to do this or that." In most of the cases, if it's done right and they use it right, there is a value-add in these additional software tools that are optional.

Their support should be improved. Currently, it depends on who you get on the phone.

For how long have I used the solution?

I have been using this solution for about a year and a half. I last used it about six months ago in my previous company.

What do I think about the stability of the solution?

It is very stable and rock solid. It has got the clause for 100% availability in it.

What do I think about the scalability of the solution?

Its scalability is outstanding. You can add more chassis with more drives pretty easily. It scales out pretty large. I don't remember exactly how much it scales out to, but it's quite large.

With the online transaction system, they potentially had more than 1,000 users using the system. So, there were a lot of transactions. They've purchased it based on their project and sized it for three years. At the end of those three years, based upon the functionality, how well it is, and the technology, they might just simply purchase more storage for it to increase its size. Depending upon the dated growth of those applications, they might turn around and double its size in three years.

How are customer service and support?

It is hit or miss. It depends on who you get on the phone. One day they're great on the phone, and the next day, you get somebody who is just not capable. I don't want to be too rough on them, but I'd give them a six out of 10.

Which solution did I use previously and why did I switch?

They were using Dell, and they were just tired of the cost and the maintenance cost as well. The initial cost was good from Dell, but to re-up on maintenance after three years was not worth it. It was cheaper to buy new storage, and that was the main reason why they replaced it with HPE.

How was the initial setup?

It was very simple and straightforward. It was very easy. We could configure it in an hour.

The implementation strategy was really about having a landing zone for new data. So, we just set it up and configured it for the appropriate block type data, and then they just started writing new data to it. It was pretty easy.

What about the implementation team?

We sold it to them and then installed it for them as a service. It was basically a project that the customer was working on, and we basically won their favor as a value-added reseller (VAR), and then we basically deployed it for them.

The staff required for maintenance purposes was minimal. They were able to use their existing team to manage it.

What was our ROI?

Based upon what they were doing, a return on investment is hard to calculate when you're basing it on an OpEx model because it's an operating expense. It's a cost center. Because of the way it's being used, you're not making money with it. To get into true return on investment, you'd have to understand what exactly the data is providing, what the value is of that data, and how does it compare to what you were doing before? You would need more of a data scientist to do the analysis and understand what the return on investment really is.

What's my experience with pricing, setup cost, and licensing?

Because it has high availability, the cost is above average. The cost depends upon the sizing, and every customer has a different size.

It is slightly above average in terms of cost compared to its competitors, but the value add was that they could know what their maintenance cost was going to be going forward. They knew what their renewal or expansion costs would be.

There are no additional costs for this model. There are additional software components that provide additional analytics that HPE offers. It really comes down to whether or not the customer decides to purchase those or not. You can use it out of the box with the base pricing, but if you want advanced analytics and insights, you'll need to purchase additional software.

What other advice do I have?

It's an excellent solution. HPE definitely stands behind it. I would put it up against most of the storage arrays that are out there because it is enterprise-class.

I'd give it high marks. I would rate it an eight out of 10. I don't give anybody a perfect score. Eight is very good in my opinion. My rating is because of the high availability of the storage and the fact that it's based on very solid technology. It has been around for a long time, and it's backed by an excellent company. In other words, they're not going anywhere.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Prataparao Dileep - PeerSpot reviewer
Technical Solution's Consultant for HPE Storage Devices at Karvy Innotech
Real User
Feb 5, 2022
Good interface, simple storage mounting, and scalable
Pros and Cons
  • "There has been a lot of changes in HPE Primera OS, and most of the time any package related to it is simple to upgrade. It does not require any support for the operation. The customer can easily deploy any code directly from the GUI which is very good. Additionally, we have individual storage we can allocate and easily manage."
  • "There has been a lot of changes in HPE Primera OS, and most of the time any package related to it is simple to upgrade."
  • "We used to receive hardware errors a lot of times. The ambient temperatures rise rate was approximately 35 to 55 degrees, but when it was approximately 27 or 28, we used to get errors a lot."
  • "We used to receive hardware errors a lot of times."

What is our primary use case?

We are using HPE Primera as a storage solution.

What is most valuable?

There has been a lot of changes in HPE Primera OS, and most of the time any package related to it is simple to upgrade. It does not require any support for the operation. The customer can easily deploy any code directly from the GUI which is very good. Additionally, we have individual storage we can allocate and easily manage.

What needs improvement?

We used to receive hardware errors a lot of times. The ambient temperatures rise rate was approximately 35 to 55 degrees, but when it was approximately 27 or 28, we used to get errors a lot.

For how long have I used the solution?

I have been using HPE Primera for approximately one year.

What do I think about the stability of the solution?

The solution is stable. However, in the older versions, we used to see a lot of hardware failures and any indications we have a node battery to be replaced. We have almost 18 storage for the last three months, we are not receiving LSA messages, whereas before we were receiving one per month. We used to receive storage or hardware issues from the HPE Primera side. Things have been better.

What do I think about the scalability of the solution?

The scalable of the solution is good. Recently, we have upgraded one of the storage from 50TB to 100TB. It's very easy to mount and connect. There is be no issue with expansion. We can easily upgrade the endpoint and does not take much time. It all can be done without downtime for that. Adding in an SD card is similar to how we have mounted the expansion.

We have around 20 storage HPE Primera's, and we have approximately 30 applications that are using HPE Primera storage. We have a dedicated mobile application used for banking purposes and a database dedicated to working on HPE Primera.

How are customer service and support?

I would rate the technical support of HPE Primera a three out of five.

The support could improve because it would take a lot of time to get an expert to analyze oh problem. We would be connected to the L1 support and then L2, it can take a long time. If the issue is a P1 case, they are taking a lot of time to get back to us with a solution. P1 is the highest priority and the support we receive from the P2 level is the same.

Which solution did I use previously and why did I switch?

High availability of primera storage .

How was the initial setup?

The initial installation can take almost one hour. You only need to install the hardware to the rack and application. Once we powered it on, there is no need to create any write groups. Everything is automatically created by the HPE Primera OS.

What about the implementation team?

The deployment was done by HPE.

What other advice do I have?

Other than the support for HPE Primera it is a good solution.

I rate HPE Primera an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Luciano Batalha - PeerSpot reviewer
Systems Engineer at EVONICEVONIC
Real User
Oct 1, 2023
Scalable product with efficient active controller feature
Pros and Cons
  • "The product is stable."
  • "The product's stale snapshots feature needs improvement."

What is our primary use case?

We use the product for databases and virtual machines.

What is most valuable?

The product's most valuable feature is the active controller.

What needs improvement?

The product's stale snapshots feature needs improvement.

For how long have I used the solution?

We have been using HPE Primera for three years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

We have 4,000 HPE Primera users in our organization. It is a scalable product. We plan to increase the number of users.

How was the initial setup?

The initial setup is straightforward. It involves starting the active controller, running the tool to discover the product, and configuring the VPN. It is easy to maintain as well due to good documentation.

What about the implementation team?

The product requires the help of an integrator for implementation.

What other advice do I have?

I rate HPE Primera a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ranjith Kumar B - PeerSpot reviewer
Enterprise Engineer at Technology Associates EA Limited
Real User
Dec 7, 2022
Provides 100 percent availability and has all-flash devices
Pros and Cons
  • "HPE provides good support through their customer service."
  • "I would like to see improved training offered with HPE Primera."

What is our primary use case?

HPE Primera is a multipurpose process. 

We have one customer in the banking environment using the solution at one of their locations. 

We use it for configuration and perspective, and for data storage. 

What is most valuable?

Our customer is happy with HPE Primera. They said they are getting good information and performance from the product. 

The solution is good and has 100 percent availability.

What needs improvement?

I would like to see improved training offered with HPE Primera. Being the front-end facing the customer, it would be beneficial to understand better how to support the customer with their questions. Currently, the customer reaches out to me with their questions and I take the questions to customer service. It would be better if I had the knowledge to be able to resolve the concerns myself.

For how long have I used the solution?

I have been using HPE Primera for two and a half years.

What do I think about the stability of the solution?

HPE Primera is stable.

What do I think about the scalability of the solution?

The product is scalable. 

Our customer has employees that are using HPE Primera, and also their end users using the product through the mobile application and mobile banking. 

How are customer service and support?

HPE provides good support through their customer service.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of HPE Primera is easy.

What's my experience with pricing, setup cost, and licensing?

HPE Primera is less expensive than HPE Alletra.

Which other solutions did I evaluate?

We did not evaluate other options. I had experience with HPE Primera and recommended it to our customer because it had a good impact, 100 percent availability, and has all-flash devices with the best performance.

What other advice do I have?

Overall, I would rate HPE Primera an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
PeerSpot user
Masood Khan - PeerSpot reviewer
Lead Storage Analyst at CLSA
Real User
Jul 14, 2022
Simple installation, scalable, but support could improve
Pros and Cons
  • "HPE Primera is stable."
  • "The scalability of HPE Primera is good."
  • "We have not had a good experience with support from HPE Primera. They can improve."
  • "We have not had a good experience with support from HPE Primera. They can improve."

What is our primary use case?

HPE Primera is used for hosting databases and applications.

For how long have I used the solution?

I have been using HPE Primera for two years.

What do I think about the stability of the solution?

HPE Primera is stable.

What do I think about the scalability of the solution?

The scalability of HPE Primera is good.

We have approximately 20 people using the solution in my company. We have plans to increase the usage in the future.

How are customer service and support?

We have not had a good experience with support from HPE Primera. They can improve.

How was the initial setup?

The installation of HPE Primera is straightforward and it took one day to complete.

What about the implementation team?

We used help from the vendor to do the implementation of HPE Primera.

What's my experience with pricing, setup cost, and licensing?

The license for HPE Primera is all-inclusive.

What other advice do I have?

I rate HPE Primera a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1846275 - PeerSpot reviewer
Service Manager at a tech services company with 10,001+ employees
MSP
May 2, 2022
All-flash storage solution with good stability, higher storage capacity, and better ROI
Pros and Cons
  • "HPE Primera is an all-flash storage product that's very stable and has a higher storage capacity. It can also give better ROI compared to NetApp."
  • "The ROI for HPE Primera is good, I'm happy with it because it's an all-flash array solution, and there's this huge capacity of SSD all-flash disks, electricity expenses for HPE Primera are lower, and its storage capacity is higher."
  • "Increasing the IOPS and throughput values would make the product even better. Improving the scalability of HPE Primera is also recommended."
  • "HPE Primera is scalable, it covers our needs, but if our needs are too big, the support or expansion is limited."

What is our primary use case?

We use HPE Primera for all our storage requirements.

What is most valuable?

What we like most about HPE Primera is that it's an all-flash storage solution, and it's a new generation of storage.

What needs improvement?

I'm very satisfied with HPE Primera, so I can't think of an area for improvement, but if they could increase the value of the IOPS and the throughput, that would be good.

For how long have I used the solution?

I've been using HPE Primera for two years.

What do I think about the stability of the solution?

HPE Primera is a very stable product. We don't have any issues with it.

What do I think about the scalability of the solution?

HPE Primera is scalable, it covers our needs, but if our needs are too big, the support or expansion is limited. Its scalability could still be improved.

How are customer service and support?

On a scale of one to five, with one being the worst and five being the best, I would rate the technical support for HPE Primera a five. I'm very happy with their support.

Which solution did I use previously and why did I switch?

We previously used NetApp. We switched to HPE Primera because it's a new generation of storage, so we preferred it over NetApp.

How was the initial setup?

The initial setup for HPE Primera was easy for me, because an HPE engineer installed and configured it, but I'm not sure if setting it up was easy for the engineer.

What about the implementation team?

We used a third-party to deploy the product, an HPE engineer.

What was our ROI?

The ROI for HPE Primera is good. I'm happy with it because it's an all-flash array solution, and there's this huge capacity of SSD all-flash disks. Electricity expenses for HPE Primera are lower, and its storage capacity is higher. Its ROI is better than the ROI we got from NetApp.

What's my experience with pricing, setup cost, and licensing?

I don't know the licensing cost of the product because we ordered all bundled licenses, so I don't have pricing information for them.

Which other solutions did I evaluate?

I evaluated Pure Storage Flash Array and NetApp.

What other advice do I have?

I used Pure Storage Flash Array in the past, but our current customer uses HPE Primera for storage.

The maintenance of HPE Primera doesn't require staff, but we had one engineer who took care of its installation and configuration.

I'm rating HPE Primera nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Updated: May 2026
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Buyer's Guide
Download our free HPE Primera Report and get advice and tips from experienced pros sharing their opinions.