We use it for databases and application VMs. We are using the latest version of this solution.
Associate Vice President - IT at a transportation company with 1,001-5,000 employees
Storage guranteed uptime is 100% and Data avilability is 100%. Other brands give a guranteed uptime of 99.999%
Pros and Cons
- "The most important thing that we had found when we purchased this product around six months back was its 100% availability and uptime."
- "One of the drawbacks of the model we purchased is that it is not running NVMe drives. Even though they say that it is NVMe-ready, it is still on the SSD drives. The model that we purchased has only eight hard drives, and only the ones on the top could work on NVMe. The rest of them are still on the SSD. Its competitors, such as EMC and Pure Storage, are moving or have already moved to NVMe. HPE should improve this solution for NVMe. HPE should also improve IOs in this solution. IOs in HPE are weaker than Hitachi and Pure Storage."
What is our primary use case?
What is most valuable?
The most important thing that we had found when we purchased this product around six months back was its 100% availability and uptime.
What needs improvement?
One of the drawbacks of the model we purchased is that it is not running NVMe drives. Even though they say that it is NVMe-ready, it is still on the SSD drives. The model that we purchased has only eight hard drives, and only the ones on the top could work on NVMe. The rest of them are still on the SSD. Its competitors, such as EMC and Pure Storage, are moving or have already moved to NVMe. HPE should improve this solution for NVMe.
HPE should also improve IOs in this solution. IOs in HPE are weaker than Hitachi and Pure Storage.
For how long have I used the solution?
I have been using this solution for almost six months.
Buyer's Guide
HPE Primera
June 2025

Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable, but we haven't scaled it. We purchased it with the required capacity, and it will suffice for our needs for the next couple of years. We have 2,000 plus users who access this Primera storage through applications.
How are customer service and support?
We haven't contacted their technical support. We didn't have any issues since we purchased it.
Which solution did I use previously and why did I switch?
We used Hitachi G200 and HPE 3PAR for two or three years. Both these models are a minimum of six or seven years old. The main difference is that HPE Primera is on SSD. IOs in HPE are weaker than Hitachi and Pure Storage.
How was the initial setup?
It wasn't simple, but it also wasn't so complex.
What about the implementation team?
It was implemented by HPE. Even though we have got the Proactive Care warranty, it currently doesn't require any maintenance. We have just two admins.
What's my experience with pricing, setup cost, and licensing?
It is basically in the mid-range of the price. It is not cheaper than Hitachi, but it is cheaper than Pure Storage. There are no additional costs. Everything was taken care of in the price.
What other advice do I have?
I would recommend this solution, but it depends on the use cases for which you want to use the storage device.
I would rate HPE Primera an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Principal Consultant at a consultancy with 1-10 employees
Reliable, easy to set up and deploy, with quality block storage and well organized support
Pros and Cons
- "All of the capabilities of the hardware such as replication, snapshot, and the specific features are all included from the start as opposed to being on another license."
- "On the controller side, I would like to see NAS capabilities."
What is our primary use case?
The primary use case is for all of the backend, the core storage infrastructure at this point.
It's the migration from spinning disk, it has all types of workloads. 80% are virtual machines, file services, and database workloads.
What is most valuable?
The most valuable feature is the ease of deployment.
The integration with the compute capacity because this is just the storage side.
The orchestrations and management, and the performance and cost per capacity.
Another advantage is that HPE sells everything. All of the capabilities of the hardware such as replication, snapshot, and the specific features are all included from the start as opposed to being on another license.
When you buy it, you can do whatever you have to, to be able to do with it out of the box.
What needs improvement?
On the software end, in regards to the integration, everything gets aligned with the software-defined data center concept. Which means that everything needs to be done for software and programmatically.
This is an area that needs improvement as well as on the hardware end, the ability to expand capacity to larger numbers.
In the next release, I would like the ability to do direct file services. This is a block-based solution, if you need to do file servers, you have to put servers around it.
On the controller side, I would like to see NAS capabilities. That would be helpful.
For how long have I used the solution?
There are two lines, and they are evolving into one another. Primera is just a word, it was called 3PAR before that. I have worked with both.
Between the two lines, I have worked with these solutions for five years.
There are multiple components, there are many different versions. The software has versions and the hardware has versions. We are using the latest version, the latest incarnation.
What do I think about the stability of the solution?
It's a stable solution, it's rock solid.
What do I think about the scalability of the solution?
This is running the data centers for the shop. Everybody in the organization will be affected one way or another by what is there. We have 6000 people in our organization.
How are customer service and technical support?
Tell us about your experience with customer service/technical support.
Technical support is very well organized. There is a feature called Home. The hardware calls their NOC center and reports any alerts or events. Then they have a standard ideal protocol to call back. They are quite insistent, they send you emails if you don't acknowledge and they start calling.
The mechanics of the support is very well put in place.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
Professional services are embedded. It can be done by the customer but it's a pretty sophisticated solution. We need to use vendor professional services.
It was not a third-party in addition to the cost, it was included.
The hardware came with installation services. We decided to go with it.
What other advice do I have?
Stability is one of the reasons we chose this solution, and that we could buy storage and computer from the same vendor to optimize everything. It's designed to work with one another.
I will definitely recommend this solution. For anyone who is interested in implementing it, they should do their cost analysis very carefully. There's a multitude of solutions, but some of them are more software-oriented.
The math can become fuzzy but once they figure out the financial aspect of it, I think from a purely technical perspective, I would highly recommend it.
In terms of quality for block storage, it's one of the best on the planet, if not the best, in my view.
If they had, block, NAS, and iSCSI out of the box, I would rate them a ten out of ten.
I would rate HPE Primera a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE Primera
June 2025

Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Principal Consultant at a consultancy with 1-10 employees
Easy to deploy, performs well, and the cost-per-capacity is good
Pros and Cons
- "One of the most valuable features is the ease of deployment."
- "On the hardware side, you should have the ability to expand capacity to larger numbers."
What is our primary use case?
This product is used for all of the backend, core storage infrastructure. We migrated from spinning-disk, so it has the same type of workloads. It is 80% virtual machines, and then file services, and database workloads.
What is most valuable?
One of the most valuable features is the ease of deployment.
Integration with the compute capacity is good, as this is just the storage component.
Orchestration and management are good.
The performance and capacity-based costs are also good.
Another advantage is that HPE sells everything. This includes all of the capabilities of the hardware, like replication, snapshot, and other specific features. They are all included from the get-go, as opposed to everything being separate and in another budget. When you buy it, you can do whatever you have to be able to do with it out of the box.
What needs improvement?
On the software side, in terms of integration, everything gets aligned with the software-defined data center concept, which means that everything needs to be done programmatically. There is room for improvement in this regard.
On the hardware side, you should have the ability to expand capacity to larger numbers.
I would like to have the ability to do direct file services. This is a block-based solution, so if you need to do file services with it, you need to put servers around it.
From the controller side, if we could have NAS capabilities then that would be great.
For how long have I used the solution?
Between Primara and it's predecessor, 3PAR, I have used this product for about five years.
What do I think about the stability of the solution?
This is a rock-solid product.
What do I think about the scalability of the solution?
This is the product that is running the data centers for the shop, so everybody in the organization will be affected one way or another by what is there. Currently, we have 6,000 people.
How are customer service and technical support?
The technical support is very well organized. There is a feature called Home, where the hardware calls to their NOC and reports and alerts or events. Then they have a pretty standard protocol to call back. They're quite insistent; they'll send you emails and if you don't acknowledge then they start calling.
The mechanics of the support is very well put in place.
Which solution did I use previously and why did I switch?
We use the HPE 3PAR in addition to Primera.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
Professional Services installation is embedded in the cost. The setup can be done by the customer but it's a pretty sophisticated solution, so we use the vendor Professional Services. It was not a third-party on top of the cost. Rather, it was included in the options that we chose.
What's my experience with pricing, setup cost, and licensing?
The price to capacity ratio is good.
Which other solutions did I evaluate?
We had a selection process with all the major vendors, and we ended up with this solution in part because of stability. One of the primary reasons we selected it is because we can buy storage and compute from the same vendor and everything gets optimized. Obviously, everything is designed to work with one another.
What other advice do I have?
I will definitely recommend this product. I'd say that anybody looking to implement it should do their cost analysis very carefully. There's a multitude of solutions, but some of them are more software-oriented. The math can become fuzzy, but once they figure out the financial aspect of it, I think from a purely technical perspective, I highly recommend it.
In terms of quality for block storage, it is one of the best on the planet, if not the best, in my view. If they had block storage, NAS, and iSCSI out of the box then I could rate it as perfect.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Solutions Architect at a tech services company with 1-10 employees
Good compression and performance, easy to expand, and the support is good
Pros and Cons
- "Our customers have given very positive feedback about InfoSign, which is the management software for this solution."
- "This solution would be expensive for small business and it could be priced more competitively for that market."
What is our primary use case?
We are a solution provider and all-flash storage is one of the products that we sell to our customers. Primera is one of the ones that we recommend for data centers.
What is most valuable?
Our customers have given very positive feedback about InfoSign, which is the management software for this solution.
Primera has good performance and the compression is also good.
It integrates well with other software including Docker and Kubernetes.
It is easy to expand.
What needs improvement?
This solution would be expensive for small business and it could be priced more competitively for that market.
For how long have I used the solution?
We have been working with Primera for six months.
What do I think about the stability of the solution?
This is a stable solution and none of our customers have reported a problem with it.
What do I think about the scalability of the solution?
Scaling the capacity is easy with Primera. This is for medium-sized businesses, as the larger businesses usually choose Nimble, and in smaller businesses, they use cloud-based solutions to save on operating expenses.
How are customer service and technical support?
The support from HPE for this solution is really good.
Which solution did I use previously and why did I switch?
I work with a variety of vendors for all-flash storage solutions including Nimble, Primera, NetApp, Pure Storage Evergreen, E8 storage, and Huawei. A lot of the products from different vendors have the same features. This suitability of one vendor over another depends on their budget, as well as their plans for growing the business in the future.
Pure Storage Evergreen has the number-one compression and deduplication capability.
When a customer wants good performance for their database, we suggest Primera, Pure Storage, and perhaps Huawei. At this time, we also discuss other features with the customer so that they understand them.
NetApp is another vendor that is a popular choice in our market for medium and large businesses. Similarly, our customers have had good experience with Dell Storage. When it comes to Big Data and a lot of capacity, Dell is the solution that we recommend. Huawei has good solutions and they are more competitively priced than others, and the performance is not bad.
How was the initial setup?
I have not set up this solution personally but with the feedback that I have heard from the engineers, I know that it is very easy.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is good for medium-sized and large businesses.
What other advice do I have?
Overall, Primera is a good product and if it is suitable for the requirements then it is one that I recommend.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Owner & Partner at Itellis
Highly scalable and stable solution for storage
Pros and Cons
- "It serves as the primary storage in my production environment."
- "Primera should be more user-friendly."
What is our primary use case?
The primary use case for my team is expandability. I am using Primera for production. It serves as the primary storage in my production environment.
How has it helped my organization?
With Primera in my data center, I feel comfortable. I also use deduplication and compression for all data, and it usually makes things easier.
What is most valuable?
Data replication and deduplication are the most valuable features.
What needs improvement?
Primera should be more user-friendly. It's currently a bit disconnected. Moreover, there should be more availability in Brazil.
For how long have I used the solution?
I have been using HPE Primera for six months. I use the latest version.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten.
How are customer service and support?
The customer service and support were perfect.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy.
What was our ROI?
I might see an ROI in another year.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a six out of ten. It is okay pricing; it could be cheaper.
What other advice do I have?
I would recommend using the solution. It is a good solution for storage.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Lanka Communication Services (Pvt) Ltd.
Good support, low maintenance, but performance could improve
Pros and Cons
- "When taking into account the price, maintenance required, and performance of HPE Primera, it is an effective solution."
- "The solution has good performance but it could improve further."
What is our primary use case?
HPE Primera is used to expand our VMware Cloud Service.
What is most valuable?
When taking into account the price, maintenance required, and performance of HPE Primera, it is an effective solution.
What needs improvement?
The solution has good performance but it could improve further.
When we compare HPE Primera to Huawei, Huawei is a better solution. However, here in Sri Lanka, the support is not that good for Huawei.
For how long have I used the solution?
I have been using HPE Primera for one and a half years.
What do I think about the stability of the solution?
HPE Primera has been stable in our usage. It has been working for almost two years without any problems.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The support of HPE Primera is good.
What's my experience with pricing, setup cost, and licensing?
HPE Primera service is cost-effective.
Which other solutions did I evaluate?
During our evaluation of solutions, such as Huawei, we found most of the equipment is the same. We chose HPE Primera because it was priced well.
What other advice do I have?
I rate HPE Primera a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Key Account Manager at BTS Group
We deployed it at a large public university, and they're happy with it
Pros and Cons
- "We sold Primera to a public university, and they're happy with it. They have been using it for about four months with no significant problems."
- "Price is always important in Turkey, so HPE could lower the price to keep it competitive. It's not as competitive as other solutions in this market."
What is our primary use case?
We sold Primera to a public university, and they're happy with it. They have been using it for about four months with no significant problems.
For how long have I used the solution?
I've used Primera in the past 12 months.
What do I think about the stability of the solution?
Primera is stable.
What do I think about the scalability of the solution?
Primera is scalable.
How are customer service and support?
We haven't had any problems with HPE support.
What's my experience with pricing, setup cost, and licensing?
Price is always important in Turkey, so HPE could lower the price to keep it competitive.
What other advice do I have?
I rate Primera eight out of 10. It's not as competitive as other solutions in this market.
Disclosure: My company has a business relationship with this vendor other than being a customer:
HPE Solutions Manager at Click ITS
High availability and integrates well
Pros and Cons
- "HPE Primera has good integration. All the users are using HP servers and some systems, such as Synergy, which integrate well into the solution."
- "The solution could prove the reporting."
What is our primary use case?
HPE Primera is being used for server virtualization and critical applications. We have customers in Egypt and they use it for a billing system and an infrastructure database system.
What is most valuable?
HPE Primera has good integration. All the users are using HP servers and some systems, such as Synergy, which integrate well into the solution.
What needs improvement?
The solution could prove the reporting.
For how long have I used the solution?
I have been using HPE Primera for approximately nine years.
What do I think about the stability of the solution?
HPE Primera has high availability and is stable.
What do I think about the scalability of the solution?
The solution is scalable.
What's my experience with pricing, setup cost, and licensing?
The price of HPE Primera could improve, it is expensive.
What other advice do I have?
HPE Primera is useful for banking systems.
I rate HPE Primera a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:

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Updated: June 2025
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