We not only use HPE storage, we use their hardware as well. We use it for our incubated environment because we have some applications which are running on these journeys, applications, and APA . That storage actually helps us because there are multiple transactions and queries. Our applications are running and that's why we require fast storage.
Senior Systems Security Specialist at a government with 51-200 employees
Quick and efficient storage capability
Pros and Cons
- "It is a stable and scalable solution with quick and efficient storage capability."
- "The reporting console can be improved with out of the box reports."
What is our primary use case?
How has it helped my organization?
HPE Primera is mostly integrated with our compute infrastructure and because of that, the particular storage is very much compatible with that compute. It's efficient.
What needs improvement?
Reporting can be improved. The reporting console should be better and there should be some out of the box reports. That's the only thing.
For how long have I used the solution?
I have been using it for two and a half years.
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HPE Primera
January 2026
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What do I think about the stability of the solution?
It's very stable. We didn't face any issue with stability.
What do I think about the scalability of the solution?
As per HPE, they said that it's pretty easy to add more storage in HPE Primera. With the existing controllers, I think it's pretty easy to add more storage. Right now we are using around 600 TB, not more than that, but it can support up to four petabytes.
How are customer service and support?
Their support is fine although it can be slow. It's mostly regional so we can't comment on it, because for it to change regions, it'll take some time for them to know about our whole setup, and then get used to it. Eventually we'll have to get used to it. If they were to change regions and a new engineer is assigned, then we could face some issues. There could be some kind of delay, so that's the only thing. Other than a lack of communication, the support is not that bad. The engineers are capable enough.
Which solution did I use previously and why did I switch?
We previously used Dell EMC PowerMax, which is a five to six year-old setup. Primera is a two year-old setup. With Dell EMC, the discs crashed, which needed to be replaced. In the two years we've used Primera, we haven't faced this kind of issue.
PowerMax has very powerful storage. The number of IOPS and the control stability are the things I liked very much, but it's more expensive than other solutions. They are top of the line, but on a higher price range.
How was the initial setup?
Setup was a straightforward. We didn't face any hurdles in that because it was a new deployment during that time. It was a new setup when we were going for this new journeys and application service. The deployment was straightforward.
What about the implementation team?
Deployment was done by HPE's partner. I would rate it a four out of five.
What's my experience with pricing, setup cost, and licensing?
I you compare it with some other storage, then the HPE licenses are much cheaper. If I had to rate it, I'd give it a 3 out of five in terms of pricing.
What other advice do I have?
I would rate this solution an eight out of ten.
Until now, I haven't given any thought to Primera and how it's going to work for us because we are moving towards cloud transformation. In a year, we may not require any on-premise solution, since our whole idea is to take all the workers to the cloud.
For advice, it all depends on what the requirements are. There are other solutions to consider. In all-flash, there are many other vendors, so it all depends on what kind of solution is being deployed and what kind of compute infrastructure they have which can work with that storage. If you're using HPE, then I would recommend HPE Primera because its performance is very good.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of cloud service. at a comms service provider with 51-200 employees
Great performance with excellent low latency and fine dashboards
Pros and Cons
- "The initial setup is very straightforward. It's not overly complex."
- "They could work to make scalability easier."
What is our primary use case?
We primarily use the solution for customers, for their hosted virtualized infrastructure storage.
How has it helped my organization?
HPE Primera had helped us achieve very low latency performance, hence enhancing the customer experience of higher IOPS demanding applications.
What is most valuable?
We really like the HPE infosight. it is an AI driven interface for hybrid cloud. it gives some more insights into any virtualized infrastructure such as performance issues, proactive recommendations etc. for example, get alerts and items of that nature It's been quite helpful so far.
The performance of the solution is excellent. It performs far better than you would expect.
The initial setup is very straightforward. It's not overly complex.
It outperforms on latency. It's very fast. We're talking about 0.4 milliseconds. The faster, the fast data works, the faster you'll get the response. This is really low latency; it's a great performance.
The dashboards are very good. It has a very user-friendly kind of dashboard that is easy to understand. There isn't any complex stuff or too much information. That said, it has deep integration in to HPE Infosight. It gives you so much information, even more than you want.
The customization capabilities are excellent.
What needs improvement?
We haven't come across any issues with the solution. I don't recall missing any features.
They could work to make scalability easier.
It's quite expensive to upgrade right now maybe just now as its a new model.
Their latency is good, however, if they can continue to push their capabilities, that would be ideal.
For how long have I used the solution?
I've only been using the solution for just over one month. It hasn't been an extremely long amount of time just yet.
What do I think about the stability of the solution?
The stability and performance are excellent. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable.
What do I think about the scalability of the solution?
We haven't attempted to scale the solution just yet. It's still very early on in the process, as we have just had the solution for about a month or so. Therefore, I can't speak very well about its scalability. However, it's my understanding that scaling it not that hard.
Primera supports all flash additional enclosures, where you can expand SSD
How are customer service and technical support?
Good support from HPE and local suppliers as well.
How was the initial setup?
The solution is quite straightforward. It's not complex. We had already done the sizing and we had already done the planning. The HP engineers were well aware of our needs. In the end, we just plugged in and gave them access, and they themselves did the configuration as per the initial requirements.
What about the implementation team?
HP engineers did all of the heavy lifting on the implementation. We simply provided them with our exact requirements.
What's my experience with pricing, setup cost, and licensing?
We are under a perpetual license in terms of software.
Which other solutions did I evaluate?
Evaluated Huawei OcenStore Dorado storage and DELL Unify 380. As per the sizing and cost, HPE Primera A630 was better and most cost-effective.
What other advice do I have?
We are using the latest version of the solution at this point. the model number is HPE Primera A630
I'd recommend the solution to other organizations. It's fast and the performance is very good.
I'd rate the solution at a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE Primera
January 2026
Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,986 professionals have used our research since 2012.
Principal Consultant at a consultancy with 1-10 employees
Easy to deploy, performs well, and the cost-per-capacity is good
Pros and Cons
- "One of the most valuable features is the ease of deployment."
- "On the hardware side, you should have the ability to expand capacity to larger numbers."
What is our primary use case?
This product is used for all of the backend, core storage infrastructure. We migrated from spinning-disk, so it has the same type of workloads. It is 80% virtual machines, and then file services, and database workloads.
What is most valuable?
One of the most valuable features is the ease of deployment.
Integration with the compute capacity is good, as this is just the storage component.
Orchestration and management are good.
The performance and capacity-based costs are also good.
Another advantage is that HPE sells everything. This includes all of the capabilities of the hardware, like replication, snapshot, and other specific features. They are all included from the get-go, as opposed to everything being separate and in another budget. When you buy it, you can do whatever you have to be able to do with it out of the box.
What needs improvement?
On the software side, in terms of integration, everything gets aligned with the software-defined data center concept, which means that everything needs to be done programmatically. There is room for improvement in this regard.
On the hardware side, you should have the ability to expand capacity to larger numbers.
I would like to have the ability to do direct file services. This is a block-based solution, so if you need to do file services with it, you need to put servers around it.
From the controller side, if we could have NAS capabilities then that would be great.
For how long have I used the solution?
Between Primara and it's predecessor, 3PAR, I have used this product for about five years.
What do I think about the stability of the solution?
This is a rock-solid product.
What do I think about the scalability of the solution?
This is the product that is running the data centers for the shop, so everybody in the organization will be affected one way or another by what is there. Currently, we have 6,000 people.
How are customer service and technical support?
The technical support is very well organized. There is a feature called Home, where the hardware calls to their NOC and reports and alerts or events. Then they have a pretty standard protocol to call back. They're quite insistent; they'll send you emails and if you don't acknowledge then they start calling.
The mechanics of the support is very well put in place.
Which solution did I use previously and why did I switch?
We use the HPE 3PAR in addition to Primera.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
Professional Services installation is embedded in the cost. The setup can be done by the customer but it's a pretty sophisticated solution, so we use the vendor Professional Services. It was not a third-party on top of the cost. Rather, it was included in the options that we chose.
What's my experience with pricing, setup cost, and licensing?
The price to capacity ratio is good.
Which other solutions did I evaluate?
We had a selection process with all the major vendors, and we ended up with this solution in part because of stability. One of the primary reasons we selected it is because we can buy storage and compute from the same vendor and everything gets optimized. Obviously, everything is designed to work with one another.
What other advice do I have?
I will definitely recommend this product. I'd say that anybody looking to implement it should do their cost analysis very carefully. There's a multitude of solutions, but some of them are more software-oriented. The math can become fuzzy, but once they figure out the financial aspect of it, I think from a purely technical perspective, I highly recommend it.
In terms of quality for block storage, it is one of the best on the planet, if not the best, in my view. If they had block storage, NAS, and iSCSI out of the box then I could rate it as perfect.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner & Partner at a tech services company with self employed
Highly scalable and stable solution for storage
Pros and Cons
- "It serves as the primary storage in my production environment."
- "Primera should be more user-friendly."
What is our primary use case?
The primary use case for my team is expandability. I am using Primera for production. It serves as the primary storage in my production environment.
How has it helped my organization?
With Primera in my data center, I feel comfortable. I also use deduplication and compression for all data, and it usually makes things easier.
What is most valuable?
Data replication and deduplication are the most valuable features.
What needs improvement?
Primera should be more user-friendly. It's currently a bit disconnected. Moreover, there should be more availability in Brazil.
For how long have I used the solution?
I have been using HPE Primera for six months. I use the latest version.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten.
How are customer service and support?
The customer service and support were perfect.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy.
What was our ROI?
I might see an ROI in another year.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a six out of ten. It is okay pricing; it could be cheaper.
What other advice do I have?
I would recommend using the solution. It is a good solution for storage.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at a comms service provider with 51-200 employees
Good support, low maintenance, but performance could improve
Pros and Cons
- "When taking into account the price, maintenance required, and performance of HPE Primera, it is an effective solution."
- "The solution has good performance but it could improve further."
What is our primary use case?
HPE Primera is used to expand our VMware Cloud Service.
What is most valuable?
When taking into account the price, maintenance required, and performance of HPE Primera, it is an effective solution.
What needs improvement?
The solution has good performance but it could improve further.
When we compare HPE Primera to Huawei, Huawei is a better solution. However, here in Sri Lanka, the support is not that good for Huawei.
For how long have I used the solution?
I have been using HPE Primera for one and a half years.
What do I think about the stability of the solution?
HPE Primera has been stable in our usage. It has been working for almost two years without any problems.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The support of HPE Primera is good.
What's my experience with pricing, setup cost, and licensing?
HPE Primera service is cost-effective.
Which other solutions did I evaluate?
During our evaluation of solutions, such as Huawei, we found most of the equipment is the same. We chose HPE Primera because it was priced well.
What other advice do I have?
I rate HPE Primera a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Key Account Manager at a tech services company with 51-200 employees
We deployed it at a large public university, and they're happy with it
Pros and Cons
- "We sold Primera to a public university, and they're happy with it. They have been using it for about four months with no significant problems."
- "Price is always important in Turkey, so HPE could lower the price to keep it competitive. It's not as competitive as other solutions in this market."
What is our primary use case?
We sold Primera to a public university, and they're happy with it. They have been using it for about four months with no significant problems.
For how long have I used the solution?
I've used Primera in the past 12 months.
What do I think about the stability of the solution?
Primera is stable.
What do I think about the scalability of the solution?
Primera is scalable.
How are customer service and support?
We haven't had any problems with HPE support.
What's my experience with pricing, setup cost, and licensing?
Price is always important in Turkey, so HPE could lower the price to keep it competitive.
What other advice do I have?
I rate Primera eight out of 10. It's not as competitive as other solutions in this market.
Disclosure: My company has a business relationship with this vendor other than being a customer.
HPE Solutions Manager at a tech services company with 51-200 employees
High availability and integrates well
Pros and Cons
- "HPE Primera has good integration. All the users are using HP servers and some systems, such as Synergy, which integrate well into the solution."
- "The solution could prove the reporting."
What is our primary use case?
HPE Primera is being used for server virtualization and critical applications. We have customers in Egypt and they use it for a billing system and an infrastructure database system.
What is most valuable?
HPE Primera has good integration. All the users are using HP servers and some systems, such as Synergy, which integrate well into the solution.
What needs improvement?
The solution could prove the reporting.
For how long have I used the solution?
I have been using HPE Primera for approximately nine years.
What do I think about the stability of the solution?
HPE Primera has high availability and is stable.
What do I think about the scalability of the solution?
The solution is scalable.
What's my experience with pricing, setup cost, and licensing?
The price of HPE Primera could improve, it is expensive.
What other advice do I have?
HPE Primera is useful for banking systems.
I rate HPE Primera a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
IT Infrastructure Manager at a financial services firm with 201-500 employees
Scalable and stable solution
Pros and Cons
- "HPE Primera is scalable."
- "The cost of HPE Primera could be lower."
What needs improvement?
The cost of HPE Primera could be lower.
For how long have I used the solution?
I have been using HPE Primera for some three months now.
What do I think about the stability of the solution?
HPE Primera is stable.
What do I think about the scalability of the solution?
HPE Primera is scalable.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The initial setup was simple. It was easy to manage.
What's my experience with pricing, setup cost, and licensing?
At the moment, I can't say much about the price except that it is reasonable.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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