Fortinet FortiMail Reviews

We use the on-prem deployment model of this solution. Our primary use case of this solution is our main gateway and main server.

The most valuable aspects of this solution are that it protects us from spam and phishing attacks. We had a lot of attacks coming in and then we deployed this solution and they stopped. We no longer have any spam or phishing issues. 

The deployment modules need improvement. They insist that it should be deployed on two different versions which doesn't make sense because ultimately, it's just an IP address. But we tried and maneuvered our way around it. The biggest room for improvement would be the deployment. It will be hard for someone who doesn't understand the interface to deploy. If you understand it, you can find your way around the problems. 

They should bundle the analytics in the next release of this solution. Now we need another solution like FortiAnalyzer. 

Stability is great. I would recommend it to anyone. 

I haven't really looked at scalability. It fits my environment and my needs. But I do know that the hardware has limits and constraints. Even their smallest box can only support 150 mailboxes which is ridiculous.

Right now, we have around 600 users using this solution. Everybody's email goes through it. We require three admins for maintenance. 

We don't have any plans to upgrade it. 

When I had a problem, I contacted their technical support and they were good. I love their support. Somebody was having issues with false positives. Some emails were being flagged as spam. Their support was able to resolve the issue within the hour. 

We were using Microsoft before this solution but there's a limit to what it could do and we needed more protection. 

When I read the online documentation, the setup seemed complex. I have a background with this solution so I deployed it in my own way and it worked. It was pretty straightforward for me. The deployment took me fifteen minutes. If you understand how the server works, it's easy. 

I deployed the solution myself. 

We have definitely seen ROI. My emails are safer. We don't have any more spam or phishing emails. The users are safe now. I don't have to worry about what emails my team is getting. It makes my life easier. 

The annual cost is $55,000. There is only the licensing and support cost but aside for that, there are no additional costs. 

I don't remember the name but we used a Linux-based solution. We also didn't want to use a cloud solution so we looked at Fortinet and it seemed easy to deploy so we went with it. 

It reduces the stress of keeping your environment safe. Security starts with the individual and it needs to be layered. Mail is the easiest way to hit up a company. Mail security is a must. 

I would rate it an eight out of ten. 

Our primary use case of this solution is for its anti-spam properties. In order to protect our mail server in our data center from spams, we need an anti-spam program. 

The solution helps me to do internal routing and to configure interfaces. FortiMail works on the profile.

I would like it if the solution could be more affordable.

The solution is very, very stable. We've had only one problem with FortiMail in the past when our internal hard-disk broke down due to a bad sector on the disk. My colleague contacted FortiMail's technical team, and they replaced it for us. This was bad for us because our systems were down for three days. But up to now, that was our only issue with this solution.

We have about 300 users and we plan to increase our usage by opening new branches and new factories. So I believe the program is scalable. 

The technical team was very helpful. Our only issue was that, because we are in Egypt, Fortinet had to use their distributors in Egypt to fix our problem, and that is why it took three days to get the hard disk, install it and reconfigure it. Luckily our last configuration didn't take up much time, only about one hour, thanks to a backup of the last configuration that was available online. But if it has to be shipped from the distributors, it will take three days at least.

My company previously used a software but when using an anti-spam solution as a hardware, it's better than an application, because an application could be corrupted.

My company pays around 28.000 Egyptian Pounds per year for this program. It is rather expensive in my opinion.

We compared it to Sophos, but it is more for users that aren't IT experts. It is so easy that anyone can use it - even my young child can configure Sophos. But for Fortinet, you need an IT expert. This is why we chose Fortinet, and we found that it is a very good solution.

I've also been using Cisco and it's a very good firewall. It's an old program, but it's doing its job for me. I use it for deviant connections and for publishing my internal server to the internet. So the Cisco firewall is also doing its job very well.

I rate this program a ten out of ten, because it's configured right. The person who configured it actually knows what the real function of anti-spam is. It protects me from cryptography. I do see some connection delay from time to time, but I believe it is because of the Sandbox check. 

We are a solution integrator, and we have been selling this product to our customers. We have three years of experience with it.

This is primarily used for anti-spam, in front of Microsoft Office 365.

This solution is deployed in a public cloud environment.

This solution has protected us from email spam and from phishing.

The most valuable features of this solution are anti-spam, sender reputation, and antivirus.

This is a good multi-tenant solution.

The web console management interface could be improved.

The documentation can be improved.

The stability of this solution is ok. It is always up.

This solution is very scalable.

The companies using this solution have between one hundred and two hundred people. We do plan to increase our usage of this solution.

Technical support is very competent and quick to answer our questions.

Prior to this solution, we used products from Cisco and Trend Micro. We switched mainly because of the price. 

The initial setup of this solution is very easy.

The deployment took between two and three days.

We implement this solution for our clients and deploy it using our in-house team.

Maintenance of this solution is automatic.

We have seen ROI with this solution.

The licensing model for this solution is better because it is based on the box and not the number of users.

I was already familiar with many solutions, so we did not evaluate other options before choosing this one.

This solution contains all of the features that we need. 

I would rate this solution a nine out of ten.

• Spam detection from FortiGuard Antispam Service and FortiMail antispam techniques; session based and application based.
• Inbound and outbound inspection
• Supports multiple domains/subdomains
• Mail routing
• Block/safe list based on e-mail addresses, domains or IP addresses
• DNS black list scan
• Banned word and dictionary scan
• Image scanning
• PDF scanning
• Suspicious newsletter detection
• Greylisting
• Bidirectional email translation using Address Mapping to hide protected domains from the external networks
• Sender reputation to prevent overload from high volume spams, mails with invalid recipients or infected messages
• Access delivery and receive rules
• Content monitor and filtering
• Recipient-based and IP-based policies
• User/group query options
• Mail data migration from existing mail server to FortiMail (Serrver Mode)
• Resource profiles; disk space quota, user access to address books
• Built-in agenda
• NFS and iSCSI support
• RAID support
• SMTP authentication via LDAP, RADIUS, POP3, IMAP
• Per user inspection based on LDAP attributes
• Mail queue management
• Easy management using web GUI or CLI
• Logging and reporting
• High-Availability with quarantine and mail queue synchronization
• Fortinet FortiMail is an industry-leading, multi-layered messaging security tool based on price and performance.
• Scalable solution from SME to the largest ISP and carrier networks, delivers long term investment protection
• Real-time Update from FortiGuard; signature database updating from FDN
• Sandbox integration (optional)
• Flexible and easy deployment in three modes (gateway, server with fully e-mail server features, and transparent).
• End-to end IBE
• Advanced bi-directional filtering
• Multi-layer threat detection and protection
• Data Leak Prevention, Policy based encryption, Archiving
• Traffic analysis
• No per-user or per-mailbox pricing
• It’s the only messaging security solution on the market that supports transparent mode inspection.

FortiGate provides inbound scanning for e-mail based threats, but FortiMail provides much deeper analysis and implements a much richer feature set.

I rate technical support 5/5.

We used Exchange Server + FortiGate firewall. FortiMail offers more email security features.

Initial setup is very easy.

No per user or mailbox pricing; industry leading based on price and performance.

The solution is easy to use and easy to configure. It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions. They are very helpful and secure.

We can install FortiMail products in two different types of installations. One is the security gateway, the inner gateway, and the other is the enterprise mail server. But we never used this product as an enterprise mail server, only a security gateway.

The logging information is sometimes not clear or easy to understand. When the product drops or rejects an email, it is hard to understand what was the original reason why this email was blocked. The logging and the troubleshooting have to improve.

The Forti solutions are not easy to use. We can learn how to use them, but they are not easy. Suppose you must deal with different types of Fortinet products, such as FortiMail, FortiGate, and FortiAuthenticator. In that case, you have to use many different types of troubleshooting, such as through CLI commands and parameters, and it's not too easy to know those off the top of your head.

I've worked with Fortinet FortiMail for four or five years.

I rate FortiMail's stability a ten out of ten.

I rate FortiMail's scalability a nine out of ten. My clients are typically medium to enterprise-sized businesses. Enterprise and medium businesses are not the same from a Fortinet point of view. Especially here in Hungary, which is a little country. When we consider a company enterprise-sized, it might be considered a medium-sized company in the international environment.

I like Fortinet's technical support. But it could always be better.

Positive

I rate the initial setup a nine out of ten.

If there is only one gateway in the environment and it's the first deployment, it's easy. However, the initial setup can be difficult if you have to integrate and migrate from different products or solutions.

It took about a week to deploy the solution. But it depends on the difficulty of the environment. Sometimes, we must migrate policies, rules, and other configuration parts from different old mail gateways, such as Symantec Brightmail. And it's not too easy to configure all of the parameters exactly in the new environment.

FortiMail is not cheap. The basic license is not bad, but the high level of solutions is not cheap. Our customers like the basic license but find it too expensive to buy detailed technical solutions.

I rate Fortinet FortiMail a nine out of ten.

It actually filters the compromised emails when on a network layer itself.

The UI could be better.

It's quite stable. Both the on-premises and cloud deployments are quite stable.

It's scalable.

The technical support is excellent.

The initial setup is pretty straightforward.

The Fortinet line of products concentrates more on the security of these solutions. That is where we see the competitive advantage over other service providers.

I would definitely recommend Fortinet FortiMail and rate it at nine on a scale from one to ten.

My clients use this solution for email security.

When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package.

The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities.

I have been using this solution within the last 12 months.

The stability of the solution has been good.

FortiMail is scalable in my experience.

The installation is easy. There are a lot of study materials and a portal to receive information about how to do the installation. We read the available information and we were able to install and configure the solution.

I would recommend this solution to others.

I rate Fortinet FortiMail a nine out of ten.

It can be used for the mail for your trainees, personnel and spam sorting.

I find it to be easy to use and to manage.

I think the security of the product could improve.

I have been using the product for 4 or 5 years.

I find the product to be stable.

The product is scalable.

I did not use customer support.

The setup was not difficult at all.

The deployment is simple and once up and running it is easy to manage.

The product is not as expensive with competitive different brands. The products sell a lot.

I would definitely recommend this product to others.

I rate Fortinet Fortmail a seven out of ten.