Owner at TECHNICOM
Real User
Easy to use, has good reporting, and the number of false positives is minimal
Pros and Cons
  • "The number of false positives is minimal."
  • "I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."

What is our primary use case?

We are system integrators and we deploy it on our customer's sites for email security.

What is most valuable?

This solution has many good features. The number of false positives is minimal.

It is easy to use and integrates well with FortiSandbox.

It's very contextual, and the reporting is good.

What needs improvement?

There have been many improvements with the migration from 6.0.

I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced. It would allow for more detailed threat identification.

For how long have I used the solution?

I have been using FortiMail for five years.

Buyer's Guide
Fortinet FortiMail
May 2024
Learn what your peers think about Fortinet FortiMail. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,599 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a very stable product and all of our customers are happy that we use it.

What do I think about the scalability of the solution?

This solution is scalable.

We have 10 customers who have purchased it and we have two operators who work with the accounts.

How are customer service and support?

From a technical aspect, we have no issues as we have two or three team members who are certified in this product.

Which solution did I use previously and why did I switch?

Previously, we have not used any other products. We have heard of Cisco but have not worked with this product.

How was the initial setup?

The initial setup is straightforward, not at all complex. It was very easy.

It is very intuitive and easy to deploy. 

What about the implementation team?

Our in-house team deploys and maintains it.

What's my experience with pricing, setup cost, and licensing?

Approximately five years ago the price was low. Now the price is a bit on the high side.

I understand it is because the product comes with a vendor license. One vendor can do many things.

The price is acceptable for the support license it includes.

What other advice do I have?

I would encourage everyone to use this product. Many organizations that are concerned about security especially with email, need to deploy FortiMail.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
CEO & Technical Head Executive at ChellSoft Technologies
Real User
Is stable both on-premises and on the cloud
Pros and Cons
  • "It actually filters the compromised emails when on a network layer itself."

    What is most valuable?

    It actually filters the compromised emails when on a network layer itself.

    What needs improvement?

    The UI could be better.

    What do I think about the stability of the solution?

    It's quite stable. Both the on-premises and cloud deployments are quite stable.

    What do I think about the scalability of the solution?

    It's scalable.

    How are customer service and support?

    The technical support is excellent.

    How was the initial setup?

    The initial setup is pretty straightforward.

    What other advice do I have?

    The Fortinet line of products concentrates more on the security of these solutions. That is where we see the competitive advantage over other service providers.

    I would definitely recommend Fortinet FortiMail and rate it at nine on a scale from one to ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Fortinet FortiMail
    May 2024
    Learn what your peers think about Fortinet FortiMail. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
    769,599 professionals have used our research since 2012.
    Security Technical Manager at a tech services company with 51-200 employees
    Real User
    Top 5
    Useful to filter out malicious or spam emails
    Pros and Cons
    • "The product's initial setup phase was very easy."
    • "I need a stable update in the product that stays for a long time instead of having to deal with frequent updates."

    What is our primary use case?

    Fortinet FortiMail is a mail security gateway that you can deploy on cloud to secure your email on Office 365 or Gmail. You can use Fortinet FortiMail on an on-premises model also. Fortinet FortiMail is used to filter malicious or spam emails sent into a user's network.

    What is most valuable?

    The most valuable feature of the solution stems from the fact that it has multiple profile sessions, like anti-spam sessions, content filters, and anti-virus. It has integration with sandbox also. You can ensure data leakage prevention through the content filter, and you can control file formats in both inbound and outgoing emails from the organization. An anti-spam technique and zero-day technique are characteristics of the tool, along with the ability to filter emails based on IP addresses or the domain of the sender.

    What needs improvement?

    As a customer, I need a stable update in the product that stays for a long time instead of having to deal with frequent updates.

    For how long have I used the solution?

    I have experience with Fortinet FortiMail.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    In terms of scalability and availability, Fortinet FortiMail supports high availability for multiple appliances or devices. The to has the ability to configure cache rules.

    My company has deployed the product multiple times on the cloud and on an on-premises model. Our company has also taken care of the deployment whenever the server or gateway were moved. In general, my company has dealt with a wide range of customers using the tool.

    How are customer service and support?

    The technical support for the solution is very good. The tool offers multiple levels of support, and most of the tickets can be resolved by the product's L1 support team. It is rare to use L2 or L3 support.

    Which solution did I use previously and why did I switch?

    In 2016, I worked with Cisco Secure Email, formerly known as Cloud Email Security. I think FortiMail is better in all areas compared to other tools. I still work with Cisco but focus more on FortiMail.

    How was the initial setup?

    The product's initial setup phase was very easy.

    After the initial configuration of virtual machines or appliances, you create a connector to Exchange or the email server and create a security profile according to customer needs, then create a policy to control all incoming or outgoing emails of your customer's organization.

    What's my experience with pricing, setup cost, and licensing?

    The product's licensing part depends on the number of mailboxes and the hard disk needed by customers. The cost of the license depends on the number of mailboxes and the number of emails.

    What other advice do I have?

    With the DLP format, you can control the format or hash the emails that go outside your organization. In FortiMail, you can locate a shared directory, you can make a hash for every file on it and send them outside your organization, and can encrypt it if you want on identity-based encryption.

    Fortinet FortiMail can be integrated with all email security products, like Exchange and Domino. The product is also integrated with AVI systems covered under Office 365 on cloud. The tool can be used if you want to inspect the emails internally in your organization to control malicious traffic.

    I don't remember the tool's framework, but for FortiMail, updates and upgrades are meant to add new features and ensure more stability.

    In terms of the value provided by the product, I feel that Fortinet FortiMail provides a good value to customers as it offers good security for emails, especially if you configure it the right way and integrate it with sandbox.

    I rate the solution a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    Flag as inappropriate
    PeerSpot user
    Security Engineer at Eguardian lanka
    Reseller
    Integrates well, stable, and plenty of documentation available
    Pros and Cons
    • "When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package."
    • "The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities."

    What is our primary use case?

    My clients use this solution for email security.

    What is most valuable?

    When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package.

    What needs improvement?

    The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities.

    For how long have I used the solution?

    I have been using this solution within the last 12 months.

    What do I think about the stability of the solution?

    The stability of the solution has been good.

    What do I think about the scalability of the solution?

    FortiMail is scalable in my experience.

    How was the initial setup?

    The installation is easy. There are a lot of study materials and a portal to receive information about how to do the installation. We read the available information and we were able to install and configure the solution.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Fortinet FortiMail a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    PeerSpot user
    IT Infrastructure Engineer at a tech company with 11-50 employees
    Real User
    FortiMail:Includes features such as: spam detection, inbound and outbound inspection, no per-user or per-mailbox pricing.

    What is most valuable?

    • Spam detection from FortiGuard Antispam Service and FortiMail antispam techniques; session based and application based.
    • Inbound and outbound inspection
    • Supports multiple domains/subdomains
    • Mail routing
    • Block/safe list based on e-mail addresses, domains or IP addresses
    • DNS black list scan
    • Banned word and dictionary scan
    • Image scanning
    • PDF scanning
    • Suspicious newsletter detection
    • Greylisting
    • Bidirectional email translation using Address Mapping to hide protected domains from the external networks
    • Sender reputation to prevent overload from high volume spams, mails with invalid recipients or infected messages
    • Access delivery and receive rules
    • Content monitor and filtering
    • Recipient-based and IP-based policies
    • User/group query options
    • Mail data migration from existing mail server to FortiMail (Serrver Mode)
    • Resource profiles; disk space quota, user access to address books
    • Built-in agenda
    • NFS and iSCSI support
    • RAID support
    • SMTP authentication via LDAP, RADIUS, POP3, IMAP
    • Per user inspection based on LDAP attributes
    • Mail queue management
    • Easy management using web GUI or CLI
    • Logging and reporting
    • High-Availability with quarantine and mail queue synchronization
    • Fortinet FortiMail is an industry-leading, multi-layered messaging security tool based on price and performance.
    • Scalable solution from SME to the largest ISP and carrier networks, delivers long term investment protection
    • Real-time Update from FortiGuard; signature database updating from FDN
    • Sandbox integration (optional)
    • Flexible and easy deployment in three modes (gateway, server with fully e-mail server features, and transparent).
    • End-to end IBE
    • Advanced bi-directional filtering
    • Multi-layer threat detection and protection
    • Data Leak Prevention, Policy based encryption, Archiving
    • Traffic analysis
    • No per-user or per-mailbox pricing
    • It’s the only messaging security solution on the market that supports transparent mode inspection.

    How has it helped my organization?

    FortiGate provides inbound scanning for e-mail based threats, but FortiMail provides much deeper analysis and implements a much richer feature set.

    How are customer service and technical support?

    I rate technical support 5/5.

    Which solution did I use previously and why did I switch?

    We used Exchange Server + FortiGate firewall. FortiMail offers more email security features.

    How was the initial setup?

    Initial setup is very easy.

    What's my experience with pricing, setup cost, and licensing?

    No per user or mailbox pricing; industry leading based on price and performance.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Gold Partner
    PeerSpot user
    CSSRI with 201-500 employees
    Reseller
    A stable solution that would benefit from more data leak prevention
    Pros and Cons
    • "I am satisfied with both the scalability and the stability of this solution."
    • "The infrastructure could be improved."

    What is most valuable?

    I am actually looking for new a new solution at the moment, possibly Forcepoint or Arbor. This solution is good for us, but we hope to implement a new solution with Fortinet.

    What needs improvement?

    The infrastructure could be improved. The data leak prevention could also be better.

    For how long have I used the solution?

    I have been using Fortinet FortiMail for five years.

    What do I think about the scalability of the solution?

    I am satisfied with both the scalability and the stability of this solution.

    What other advice do I have?

    On a scale from one to ten, I would give this solution a rating of seven.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Systems Engineer at a tech services company with 51-200 employees
    Reseller
    An extremely stable and scalable solution with excellent technical support
    Pros and Cons
    • "Technical support is great. They're available 24/7 and their response time is typically within the hour."
    • "It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary."

    What is our primary use case?

    The primary use of the solution is for email protection and protection against spam.

    What is most valuable?

    The anti-spam and anti-virus features are the most valuable.

    What needs improvement?

    It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary.

    What do I think about the stability of the solution?

    The solution is 100% stable.

    What do I think about the scalability of the solution?

    The solution is very scalable. It can handle a lot of emails. We have about 2000 users here in Ghana.

    How are customer service and technical support?

    Technical support is great. They're available 24/7 and their response time is typically within the hour.

    Which solution did I use previously and why did I switch?

    I didn't previously use a different solution. My engineers may have used Barracuda in the past.

    How was the initial setup?

    The initial setup of FortiMail is a little complex, but this is normal because it is a newer solution. It took about three days to deploy it. You only need about two people for deployment and maintenance.

    What about the implementation team?

    I am an integrator; I handle the implementations myself.

    What other advice do I have?

    It is one of the best solutions on the market. I would highly recommend them.

    I would rate the solution ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
    PeerSpot user
    Branch Manager at a tech services company with 201-500 employees
    Reseller
    Simple to deploy and easy to manage but security could be upgraded
    Pros and Cons
    • "The deployment is simple and once up and running it is easy to manage."
    • "I think the security of the product could improve."

    What is our primary use case?

    It can be used for the mail for your trainees, personnel and spam sorting.

    What is most valuable?

    I find it to be easy to use and to manage.

    What needs improvement?

    I think the security of the product could improve.

    For how long have I used the solution?

    I have been using the product for 4 or 5 years.

    What do I think about the stability of the solution?

    I find the product to be stable.

    What do I think about the scalability of the solution?

    The product is scalable.

    How are customer service and technical support?

    I did not use customer support.

    How was the initial setup?

    The setup was not difficult at all.

    What about the implementation team?

    The deployment is simple and once up and running it is easy to manage.

    What's my experience with pricing, setup cost, and licensing?

    The product is not as expensive with competitive different brands. The products sell a lot.

    What other advice do I have?

    I would definitely recommend this product to others.

    I rate Fortinet Fortmail a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiMail Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
    Product Categories
    Email Security
    Buyer's Guide
    Download our free Fortinet FortiMail Report and get advice and tips from experienced pros sharing their opinions.