Fortinet FortiMail Reviews

Fortinet FortiMail is sufficient for our use cases.

The user quarantine feature in the solution is good. Not all the solutions have user quarantine features since they mostly have system quarantine features. The integration with Active Directory is great. The solution's antispam is really very efficient, especially the greylisting. Recently, the protection against impersonation is doing a great job.

The solution lacks to provide more visibility when there is a problem, and it needs to be tracked. The solution should provide users with more visibility so that they can track a problem.

It has been only a very short time since I started using Fortinet FortiMail. I use it for my company and for our customers. My company has a partnership with Fortinet.

It is a stable solution.

Regarding scalability, we did not receive any case where we had to expand. I recommend the solution to businesses that range from small to medium, including those who do not have a very large environment. It is possible to scale it more since we have one enterprise where it is deployed at a large scale.

Fortinet's technical support is great. Usually, we do the first level of support. And when there is a really difficult problem, we raise tickets, and they are very good at handling such problems. I rate the technical support a nine out of ten.

It is easy to deploy.

Regarding the time taken for deployment, If it is in gateway mode, then it will not take more than two to three hours. If such necessities are not there in place, it will take more time.

We do the implementation. Also, we provide professional services since we sell the product with professional services.

The pricing is reasonable, and this is why small to medium enterprises are adopting it. Price-wise, the solution is not far from Microsoft ATP. So, it is affordable.

In fact, some vendors tried to work with us, but we found Fortinet to be very good.

Overall, I rate the solution a nine out of ten.

We use the solution to scan the email for phishing or spam. We filter those emails, send them to the server and then deliver them to the end users.

The solution has all the essential email scanning features, including bulk scanning, fraud detection, etc.

Sometimes, authentic emails get blocked by the solution's firewall. In this case, our network team has to keep tuning the device from time to time.

We have been using the solution for the last five years.

It is a stable solution.

It is a scalable solution. We have 3000 solution users in our organization.

The solution's technical support is good.

Positive

The solution's initial setup process is easy. In case of any difficulties, we contact the vendor's support team. The process involves configuring the policies of the device as part of the information security.

The solution is reasonably priced compared to Cisco.

It is an old and excellent product. You can use it on your organization's core system. I rate it a seven out of ten.

Email is a major part of communication in most organizations, and Fortinet FortiMail is used to protect the mail system from attacks and unwanted commercial emails. It is also used for authenticating the sender and ensuring secure communication.

One major benefit of the Fortinet FortiMail product is its ease of management. Second, it offers a sender authentication feature that can be used at the gateway or with third-party applications. These are some of the valuable features.

I would like to have an indicator for compromised features, also known as an IOC. My clients have issues with the current email search functionality. They have to search for emails and sometimes cannot find them because they don't have the current timestamp.

I have been working with FortiMail for around seven years now, and it's one of the solutions that I use in my designs.

I would rate stability an eight out of ten.

I would rate scalability a six out of ten. It has a flexible model, and it is effective for small, medium, or large companies.

All Fortinet products are easy to implement. I haven't worked in a technical role for a while. But I have worked with FortiGate, FortiADC, and sometimes with FortiManager for the customer. It's not a complex solution.

I have used Cisco products. Fortinet model does not depend on users, whereas for Cisco, the licensing is dependent on the number of users. I do know that Cisco is more expensive for us than FortiMail.

Overall, I would rate Fortinet FortiMail a seven out of ten.

We're using Fortinet FortiMail for general purposes. It's for analyzing mail, stopping attacks, and stopping all SPAM.

The biggest implementation my team has done for Fortinet FortiMail was for more than five thousand people, and the most valuable feature was its anti-spam feature.

It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution.

The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. 

There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic.

A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM.

My company has two projects with Fortinet FortiMail. One project is three years, and the other is a big project that's been running for one year now. The solution is also being used in-house within my company.

Fortinet FortiMail is a stable product, particularly based on functionality.

In terms of the scalability of Fortinet FortiMail, it depends on the implementation because you have two types of implementation, the virtual machine, and the appliance.

If you're using the appliance, you have to think about the future, for example, maybe now the customer needs a certain level of traffic to be filtered, then in two or three years, the level of traffic needs to increase, so you have to propose a bigger machine that can handle the evolution in traffic.

In the VM implementation, you also need to take some steps, for example, you have to figure out the server type, number of CPUs, RAMs, and OPS requirements, based on the level of traffic and request level.

It's easier to upgrade or scale on VMs, even if the client requirements increase dramatically.

Fortinet FortiMail offers two types of support, standard and elite. Standard support is paid annually. My company has the elite type of support which means there's a dedicated person to solve issues.

The standard support team usually recommends upgrades to solve the problem instead of doing a deep dive into it, even if you give them sufficient information about the problem.

The elite support team responds quickly and gives you higher-level and more professional support, but you have to pay extra for it, on top of the standard fees.

On a scale of one to five, with one being the worst, and five being the best, my rating for Fortinet FortiMail support is a four.

The initial setup for Fortinet FortiMail was complex. It was complex because you have to collect all the right information from the customer, then you need to put it into the equipment as rules, so it's complex. The solution also evolves, and from time to time, you have to fine-tune it to implement the new features and increase the level of security.

I have no information on pricing for the competition because right now, my company is working only with Fortinet, but I can say that in general, the price for Fortinet FortiMail was accepted by the customers easily. The POC is also important when a customer is buying a solution. The customer wants to see how the product runs, and as Fortinet FortiMail is a stable product that runs without big issues, it has a bigger chance of getting chosen by customers over its competitors, even if its price may be a little higher. Pricing for the solution is competitive. Sometimes it's less, sometimes it's a little bit higher, but it isn't far from what other solutions charge.

The Fortinet products I have experience with include FortiGate and FortiAnalyzer, and I especially work with Fortinet FortiMail.

My company is a partner and integrator for Fortinet FortiMail.

My rating for Fortinet FortiMail, on a scale of one to ten, is a nine.

The Fabric aspect of the solution is excellent. With it, we have more accuracy in the classification. All the other functions and features on FortiMail are great. I love them all. It's really solid. All of the principal features on the market can be found in this product. 

I love the integration between Fortinet products.

It's easy to set up.

The categorization of the emails, for example, from Brazil, could be better. In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language.

I've been using the solution for about five years. 

We have three organizations on the solution. there might be as many as 1,000 people across them. 

The solution is pretty simple to set up. It's fast to deploy. In six hours we can deploy it. If you have experience in access with another component of the company, you will be fine. We did not find it to be complex. 

Typically, we pay for the solution on a yearly basis. I cannot break down exact costs as another area of my organization deals with licensing. 

I'd rate the solution eight out of ten. We are happy with its capabilities and its features. 

I primarily just use the product as an email gateway for our email server.

Before I used the solution, I got a lot of spam emails.

The anti-spam and the IPS to help block items and attachments that come with the email are both quite helpful. It can block a lot of fake emails.

The initial setup is easy.

I have found the product to be stable. 

The solution can scale. 

So far I don't need any improvements right now. I'm quite happy with the product as-is.

At some point, FortiMail and Fortigate should merge together in one box. If they did that, it would be really helpful for the user. 

I've been using the solution for one year.

It is, overall, a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It is reliable and the performance is good. 

Currently, I'm using it for around 600 to 700 email users. It still performs quite well for me. There is no delay to speak of.

I've never used technical support and have never reached out to them in the past.

I'm also familiar with Cisco. This product is easier to set up than Cisco. 

We found the initial setup process to be very simple. It's not difficult. 

The pricing is very reasonable. It's not overly expensive. We pay a yearly licensing fee. 

I compared quite a few options with Cisco. In the end, this was the cost-effective option and the features are excellent.

We're just customers and end-users.

The version we are using is the newest one, as I already updated the OS and I just bought it last year.

For those considering the solution, they better have a very clear idea about how they will place the FortiMail in their network. For example, either as the email server itself or as the email gateway. If you decided correctly in the first place, then you can configure it easily.

FortiMail has a low cost and high support. Support is very helpful, however, so far, I don't need to use them at all. At the very least, I have someone that I can call and ask questions in Thai. This is not the case, for example, with Cisco. 

I'd rate the solution an eight out of ten. I'll rate it higher when it can be easier to configure or connect to the cloud to report on the attachments.

We use Fortinet FortiMail for our email gateway. It's an anti-spam. It secures emails from all anti-spam emails, as well as Malware, which is an email from phishing attacks, from whatever Malware is in the email, that are sent to the company as well as outbound emails. 

We are using InPost to secure both inbound and outbound emails. As a result, no one, not even from within the company, can send an anti-spam message to the outside world.

It's a very good product.

The integration with FortiSandbox is good, and something that we utilize often.

FortiSandbox refers to any files that are sent via email. FortiMail takes the file and forwards it to the FortiSandbox to analyze the file and sends the report to the FortiMail, who can then release or stop the email.

Both logging and reporting are very good, as well as the antivirus profiles, content emails, content profile, and application profile.

They have good transparency of customizations.

We use all of the product's features, including anti-spam profiles, content profiles, and antivirus profiles.

High Availability needs improvement. It doesn't have good HA.

It has a lot of flexibility and customizations, but it's a lot. If you don't know what was done, you will be lost, you know that one. As a result, the customization possibly affected the complexity of the configuration.

I have been working with Fortinet FortiMail for six years.

We are working with version 6.0.

Fortinet FortiMail is a very stable solution.

We didn't need to think about scalability because we didn't have a use case.

We have 250 users in our company.

We are now using it for more than just email security. It functions as the SMCB Gateway, which is in another mode.

Technical support is very good.

The initial setup was very straightforward.

We don't require a lot of staff to maintain this solution.

This solution is used extensively. We rely on it to keep our emails secure.

The first installation was done through FortiMail, and we then deployed it two or three times more.

The vendor assisted us the first time it was deployed.

The pricing is good.

Licensing fees are paid yearly.

There are no additional costs.

I believe that the only thing you may require in the initial deployment is assistance from Fortinet itself to show you how to deploy it. It is better t have a good experience and gain knowledge to avoid false positives.

I would rate Fortinet FortiMail a nine out of ten. It has most of all of the features that we need.

We are using Fortinet FortiMail for safe emailing. We use two versions of the solution 200E and 1000D.

Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP).

Fortinet FortiMail could improve general user management. There are no password policies for users.

I have been using Fortinet FortiMail for approximately four years.

The stability and performance of the solution have been great. We have not had any problems since we have been using it.

The scalability of the solution depends on the version you have. If you have the 200E it has a maximum of 150 users and the 1000D maximum is 1000. These versions are for small to medium-sized companies.

In the 200E version of Fortinet FortiMail we have approximately 70 users and in the 1000D version have approximately 600 users.

We had an issue with the solution and the support was very helpful. The technical team is knowledgeable and they have given us remote support that has been very good in helping us resolve issues.

The installation is straightforward and it took approximately one hour.

I did the implementation myself.

The fees for Fortinet FortiMail can be complicated. However, overall the pricing is fair.

I have evaluated Palo Alto and their technology is better than Fortinet. However, for email, Fortinet FortiMail is the best.

If someone is looking for an on-premise private email server, I would recommend FortiMail. If they have no concerns over privacy then there are cloud solutions available.

I rate Fortinet FortiMail an eight out of ten.