it_user866793 - PeerSpot reviewer
Solutions Architect at a tech services company with 201-500 employees
Real User
Flexible, simple to set up, and performs well as mid-range storage
Pros and Cons
  • "Its main advantage over vSAN was the rebuild, the intelligence of the restoration in the event of a hardware drive failure and, of course, the all-flash solution."
  • "I'd like to see more of the NVMe back-end for the flash. And the big deal with the PowerMax is that they've used all U2 drives so that they can avoid having to take it down. I see using M.2 and modular sections as being a real nice alternative that could be implemented in Unity at a fairly low cost."

What is our primary use case?

Primary use case is mid-range to low-end storage, and it performs very well for that type of operation.

How has it helped my organization?

We just recently put together a large customer deal. They're going to use Unity's for applications at remote sites, so it's essentially a robo operation. Its main advantage over vSAN was the rebuild, the intelligence of the restoration in the event of a hardware drive failure and, of course, the all-flash solution.

What is most valuable?

The flexibility of the paradigm and, obviously, its price point.

What needs improvement?

I'd like to see more of the NVMe back-end for the flash. And the big deal with the PowerMax is that they've used all U2 drives so that they can avoid having to take it down. I see using M.2 and modular sections as being a real nice alternative that could be implemented in Unity at a fairly low cost.

Buyer's Guide
Dell Unity XT
May 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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What do I think about the stability of the solution?

Obviously, we haven't had it in the field for years, but we haven't had any problems with it and we've deployed close to 150 of them.

What do I think about the scalability of the solution?

It's not really scalable. Up to mid-range requirements, it's just fine. But scalability takes you to the enterprise-class, and that's more high-end VNX or low-end Symmetrix.

How are customer service and support?

We've used technical support but it wasn't Unity's fault, it was the customer's. The tech support is very good.

How was the initial setup?

Setup is simple.

What other advice do I have?

For our applications, we'd rate Unity at eight out of 10. It would be a 10 if it had a lower cost. That's really the issue. The value point is, once you get into the Unity spectrum, you're looking at a lot of competitive offerings, and they're appealing to a limited class requirement, so the demands are not as stringent.

In terms of advice, find out what your storage group's expertise level is and their background, and then see if they don't already have experience with Unity or one of the others in the family. It seems to be a natural fit that way.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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it_user866775 - PeerSpot reviewer
Sir Systems Engineer at a tech services company with 501-1,000 employees
Real User
Scalability and all-flash are key features, but code revisions need better testing
Pros and Cons
    • "I think that they could do a better job of testing on the back-end, for the code revisions. I've heard of some issues down the line where people have upgraded to the latest code and there were bugs in it, and they had to release a subsequent code fix."

    What is our primary use case?

    As a partner, we are able to deploy it across multiple industries: healthcare, government, small business. We install Unity everywhere. There is really no one, set, niche customer that we do it for.

    What is most valuable?

    • Starting small and being able to grow to a larger scale
    • All-flash options are great
    • Hybrid options are good for certain use cases

    What needs improvement?

    The code revisions. I think that they could do a better job of testing on the back-end, for the code revisions. I've heard of some issues down the line where people have upgraded to the latest code and there were bugs in it, and they had to release a subsequent code fix. More testing on the Dell EMC side, for when they release those code revisions, would be a good idea.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It is stable. I have not personally seen any issues when deploying in a customer environment.

    How are customer service and technical support?

    Technical support has gotten worse since the merger, for example, response time to SR creation. And mainly, if I ask for a solution, they'll send me a white paper and say, "Here, just do it, here's a KB article." They seem to be more hands-off, and they just want to let the customer or the partner deal with it.

    Another big thing that is somewhat upsetting is that they got rid of partner support, installation support. We really liked that. Being a partner and installing, if we run into issues while on site, with doing any type of work, we don't have a number to call anymore, a direct line. We have to go through the same process, and that process is terrible, still.

    Which solution did I use previously and why did I switch?

    Most of the customers that I have are old VNX customers, and they want to replace their VNX with the latest and greatest, so they go to Unity. The Unity is a VNXE but on steroids. That's the main use that I see, just part of a refresh cycle, and they want to refresh with the Unity's.

    How was the initial setup?

    It's very simple to set up. No issues with the setup.

    What other advice do I have?

    Nothing is ever a perfect 10 in my book, so I would say this solution is a seven. I think there is room for improvement, there is always going to be room for improvement, especially in IT. Having a perfect 10 in any IT hardware platform, I don't it think that exists right now.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Buyer's Guide
    Dell Unity XT
    May 2024
    Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
    770,924 professionals have used our research since 2012.
    it_user866781 - PeerSpot reviewer
    Director at ESPH
    Real User
    Simple and efficient technology, makes it easier for my team to deliver solutions

    How has it helped my organization?

    The simplicity of the technology means it is easier for my team to do administration, to deliver.

    What is most valuable?

    The technology is simple and it is efficient.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    The product is reliable.

    What do I think about the scalability of the solution?

    It is scalable. For example, at this moment I have a large customer, a government ministry in Costa Rica. We have two Unity's with services for transactions on different scales. It has grown over the course of six months. 

    How is customer service and technical support?

    From my experience, EMC provides good support, and Dell's service is very good. It is simple to call technical support and they immediately respond.

    With EMC technology, you don't really need support. We have been dealing with EMC for 14 years. We were the first company in Costa Rica to use EMC. We have 14 or 15 devices and we no have problems with this technology.

    My technical personnel have implemented different fixes or upgrades. I have good internal technical support in my company.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Head of IT, South & Central America at a engineering company with 201-500 employees
    Real User
    The small device has fast access to data with a small consumption of energy

    What is most valuable?

    • Small device
    • Using few U's on rack
    • Small consumption of energy
    • Fast access on data

    How has it helped my organization?

    The best improvement will happen in the future. We will hopefully not be replacing the HDD with failure.

    What needs improvement?

    The price has room for improvement.

    For how long have I used the solution?

    I have used this product since May 2017.

    What do I think about the stability of the solution?

    Not at all. No issues with stability.

    What do I think about the scalability of the solution?

    I will need to see in the future. I do not have time for scalability for the time being to determine whether it can scale out.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user620604 - PeerSpot reviewer
    Director of Infrastructure Services at a tech services company with 51-200 employees
    Consultant
    Provides us with unified block and file storage without control stations and data movers.
    Pros and Cons
    • "Unified block and file storage without the need of control stations and data movers. This simplifies administration and deployment and requires less rack space."
    • "Include cloud-based replication for blocks"

    How has it helped my organization?

    It decreased the amount of time to deploy and we recognized the ROI quicker. The ability to use a single piece of hardware simplifies the overall administration.

    What is most valuable?

    Unified block and file storage without the need of control stations and data movers. This simplifies administration and deployment and requires less rack space.

    What needs improvement?

    • Increased flexibility in the GUI to provision storage easier
    • Include cloud-based replication for blocks

    What do I think about the stability of the solution?

    We didn’t encounter any stability issues.

    What do I think about the scalability of the solution?

    We didn’t encounter any scalability issues.

    How are customer service and technical support?

    Technical support was pretty good. However, the Dell/EMC merger has been challenging across the board.

    Which solution did I use previously and why did I switch?

    We were using EMC VNX. We switched because this was a newer version of an aging technology.

    How was the initial setup?

    The initial setup was straightforward and easy. It is simple with a single IP. It recognizes arrays without pre-populating with IP addresses.

    What's my experience with pricing, setup cost, and licensing?

    The price is good for commercial grade storage arrays. Licensing has changed to be more advantageous for users.

    Which other solutions did I evaluate?

    We didn’t have any alternatives in mind.

    What other advice do I have?

    If you are looking for a unified solution for block and file and to be competitive in the all-flash market, this is the product to choose.

    Disclosure: My company has a business relationship with this vendor other than being a customer: We are channel partners.
    PeerSpot user
    PeerSpot user
    Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
    Real User
    Top 10
    A High performance and flexible solution that I trust for our customer's data centers
    Pros and Cons
    • "This product is perfect for small, and mid-range customers who need to pay less, but still, get enterprise-level capabilities."
    • "This product needs to have better integration with enterprise backup solutions and archiving devices."

    What is our primary use case?

    I'm a data center solution architect at Merdasco and based on our customers' needs, we build solutions for them. This product is very flexible, powerful, and suitable for many environments.

    Dell EMC Unity OE provides block LUN, VMware Virtual Volumes (VVols), and NAS file system storage access. Multiple, different storage resources can reside in the same storage pool, and multiple storage pools can be configured within the same DPE/DAE array.

    How has it helped my organization?

    Dell EMC Unity is designed for performance and optimized for efficiency. This product is perfect for small, and mid-range customers who need to pay less, but still, get enterprise-level capabilities.

    What is most valuable?


    Features Description
    All-inclusive All the software needed to store, manage, and protect data included with each array
    Efficiency Inline file and block data reduction with up to 5:1 DRR and 85% system efficiency for more usable capacity
    Multi-Cloud Built-in support to easily deploy multiple paths to a hybrid cloud world
    Multi-protocol SAN and NAS connectivity options enabling storage consolidation
    Performance Dual socket CPUs, dual-active controllers, multi-core optimization, NVMe-ready to deliver higher performance and less latency
    Rapid Deployment Install and configure in twenty-five minutes to operational productivity
    Scalable Up to 8.0 PB raw capacity and up to one thousand drives
    Simplicity Lifecycle simplicity from ordering through support
    Unified Storage Support for file, block & VMware VVol data inside a single storage pool, reducing complexity and improving flexibility

    What needs improvement?

    This product needs to have better integration with enterprise backup solutions and archiving devices. Also, it would be improved with better flexibility for replicating with third-party SAN storage products. There are some SAN solutions that help customers to manage their data centers easier than the past.

    For how long have I used the solution?

    I've been using this product since 2016 in my customer's data centers.

    What do I think about the stability of the solution?

    Small and medium-sized companies can benefit from this product.

    What do I think about the scalability of the solution?

    Today's mid-range SAN storage is designed with a mixture of some high-end features and enhancement can address new IT demands and EMC Unity XT is also one of them.

    How are customer service and technical support?

    If you have access to customers service EMC is one of the best and you could benefit from the knowledge center of EMC and its community 

    Which solution did I use previously and why did I switch?

    Based on my experiences there are some SAN products, same quality as Dell EMC Unity. and two parameters help to choose witch SAN solution for which company.
    First: What are the requirements of the customer?
    Second: What are the differences between storage solutions?

    How was the initial setup?

    The initial setup of this product is very easy and after some steps, everything is ready to start provisioning it for datacenter servers.

    What about the implementation team?

    I have implemented this solution through the in-house team. 

    What was our ROI?

    This solution has just released and time can say how it could be valuable and stabe in the customer's area.

    What's my experience with pricing, setup cost, and licensing?

    This product is suitable for customers who are looking for simplicity and cost-effective SAN storage products

    Which other solutions did I evaluate?

    I have compared some similar solutions such as 3par and HDS VSP G Series. Among all the mid-range I have known EMC Unity XT series are designed for new IT requirements such as cloud compatibility, NVME ready, and capacity growth.

    What other advice do I have?

    It's a good idea to add some features to this storage such as better integration with container-based services.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    New Technologies Director at a tech services company with 5,001-10,000 employees
    Real User
    We use it to implement all our VDI solutions
    Pros and Cons
    • "We were able to integrate it very quickly with other solutions."
    • "We use it to implement all our VDI solutions."
    • "I would like to see more compression and deduplication added to the solution. Today, our compression is about 2:1 and other solutions give us about 4:1 or 5:1."
    • "Ordering is easy, but the processing site and working with those companies was difficult."

    What is our primary use case?

    It is for users of VDI solutions.

    How has it helped my organization?

    • We use it to implement all our VDI solutions.
    • It is easy to deploy and manage.
    • We were able to integrate it very quickly with other solutions.

    What is most valuable?

    • Cheaper
    • Its consumption of kVA

    What needs improvement?

    I would like to see more compression and deduplication added to the solution. Today, our compression is about 2:1 and other solutions give us about 4:1 or 5:1.

    How is customer service and technical support?

    Technical support is good.

    How was the initial setup?

    The initial setup is good.

    Ordering is easy, but the processing site and working with those companies was difficult.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user866784 - PeerSpot reviewer
    Systems Engineer at a healthcare company with 201-500 employees
    Real User
    Gives us a lot of storage directly on a 3U box, that density has been very helpful
    Pros and Cons
    • "The flash aspects of the Unity make it incredibly fast. The fact that you get that much storage directly on what is basically a 3U box to us, that density has been really useful."

      What is our primary use case?

      Right now, we're using it as overflow storage. We initially had a VNX and an Isilon. We needed to grow out further, and we thought that Unity would be a good way to do that. Right now, we're using it a secondary storage platform, VVols across it, and using it directly for VMware storage.

      How has it helped my organization?

      The flash aspects of the Unity make it incredibly fast. The fact that you get that much storage directly on what is basically a 3U box to us, that density has been really useful.

      What is most valuable?

      • The easy setup.
      • We really enjoy the HTML5. 
      • The VVols have worked seamlessly with VMware.

      What needs improvement?

      We haven't gotten that deep into it yet to suggest improvements, but based on what we've been seeing here at the Dell EMC World 2018 conference, we'll be looking to make sure CloudIQ is set up for it.

      For how long have I used the solution?

      Less than one year.

      What do I think about the stability of the solution?

      We haven't seen an issue with it since the day we installed. It has been only two months but it's good.

      What do I think about the scalability of the solution?

      We really enjoy the scalability, absolutely. We're running one box right now, but the fact that we can add additional compartments as needed is extremely useful, and we will probably go that way in the future.

      How are customer service and technical support?

      We've had to use very little tech support, but so far it has been fine. Mostly we had some assistance with it during setup and haven't needed it since. When we needed them they were there for us, helpful, on schedule.

      Which solution did I use previously and why did I switch?

      We've been using Isilon and VNX. We heard about Unity here, at the conference, two years ago, and had started to look into it. Obviously, as flash has continued to get cheaper compared to spinning disk, it makes a natural choice.

      When selecting a vendor, responsiveness and accountability are incredibly useful. A really important part was the support we got out of EMC for Isilon. Often, we'll hear from them that disks are ready to be replaced. They're getting to us, setting their pace, getting out there without much interference from us.

      What's my experience with pricing, setup cost, and licensing?

      In terms of price, I would say that the support you're getting with it is probably an underestimated value that comes with the box you're buying.

      What other advice do I have?

      I would tell a colleague this makes a very sound investment. It's very reasonable density for space. The extendability is extremely useful. It's hard to choose a competitor at that level that would do it better.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
      Updated: May 2024
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      Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.