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it_user776964 - PeerSpot reviewer
Platform Administrator
Vendor
The presentation of new storage to the servers is very easy

What is most valuable?

  • Auto-tiering
  • FAST Cache

Automatically, the cool data downgrades to slower disks and no human needs to intervene. The FAST Cache helps to have a large quantity of data in memory and speed up the presentation of new storage.

How has it helped my organization?

  • We spend less time checking the solution.
  • The presentation of new storage to the servers is very easy.

What needs improvement?

The reports could possibly export all the data at once.

For how long have I used the solution?

10 months.

Buyer's Guide
Dell Unity XT
June 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

Low.

Which solution did I use previously and why did I switch?

Yes, we previously used EMC VNX. We switched to upgrade.

How was the initial setup?

The initial setup was very easy and intuitive.

What's my experience with pricing, setup cost, and licensing?

It is a good value given the benefits it provides.

Which other solutions did I evaluate?

Yes, HPE 3PAR.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user776910 - PeerSpot reviewer
Manager Information Technology at a real estate/law firm with 11-50 employees
Vendor
It is a single source of knowledge and repository for all our data

What is most valuable?

  • The performance
  • Ease of use

How has it helped my organization?

Before the product went in, we did not have any centralized storage. All our service storage was supported separately. We had multiple machines which added administration and maintenance costs. Whereas now, it is a single source of knowledge and repository for all our data. It has made our lives a lot easier. It also has improved our disaster recovery because we have two of them in place replicating. 

What needs improvement?

  • The virtual appliance is limited to 4TB in storage. This should be unlimited for paying customers.
  • The front panel is too fiddly to take off and on.
  • The support model would be better within Australia. Support has been great, but onshore support would be minorly beneficial.
  • Troubleshooting LUN replication can be difficult.
  • When making changes to replicated LUNs (Async in our case), perhaps some measures to prevent us making mistakes. (One of our engineers modified the block storage size and it did not follow the proper procedure, and this broke the replication awkwardly. This was the subject of our most recent support ticket.)

For how long have I used the solution?

We started using it last November, so going on just about 12 months.

What do I think about the stability of the solution?

No issues. A very stable product. In previous roles, I have also used the earlier models. The VNX Series and EMC do a really good job. 

What do I think about the scalability of the solution?

No issues. It has been a year, and at the moment, I am having a schedule of work put together to increase the capacity. It will be a very easy job. A matter of adding extra disks to existing slots. Very easy to do. So, a very scalable product.

How are customer service and technical support?

I have not personally worked with the tech support, but the engineers who installed it have worked with EMC's support. It has been very good. EMC has at times reached out to us, flagging that they have noticed a problem with some of the array configurations. That level of support has been very good. 

Which solution did I use previously and why did I switch?

No, as there was no central storage solution beforehand. We went to market straight away. 

How was the initial setup?

I got professional services in to do the initial installation. If you get the right people to do the installation, they make it a lot easier.

What's my experience with pricing, setup cost, and licensing?

Pay for the training. At least negotiate with EMC to get the training done, because it is a good product and it is even better once you are shown how to use it properly.

Which other solutions did I evaluate?

I was debating between the Unity 300 and a NetApp Solution. We ended up picking the Unity only because the administration is a lot easier. 

Also, I had used the earlier model in the past, and it was recommended by the supplier as well. 

What other advice do I have?

It is absolutely a good solution. It does have the ability for expansion into Cloud services, which I would like to use one day, but we have not tried that yet.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Dell Unity XT
June 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
it_user776907 - PeerSpot reviewer
IT Server Admin at a tech services company with 10,001+ employees
Consultant
The product is easy to use and configure. The support is also superb.

What is most valuable?

  • Storage
  • Easy to manage and configure.
  • I can easily setup and configure the LUN and host without support.

How has it helped my organization?

Alert notification via SMS. If the product could only send alert notification via SMS, it would be much better. This is needed mostly when you are not in the office and have no access to email. Therefore, you could check immediately if there was an issue.

For how long have I used the solution?

Nine months.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

100%. They are very accommodating, and it is easy to contact them.

Which solution did I use previously and why did I switch?

This solution is much better than the previous one.

How was the initial setup?

The initial setup is straightforward. All I need to do is to configure the LUN and host.

What's my experience with pricing, setup cost, and licensing?

This device is worth it.

Which other solutions did I evaluate?

No.

What other advice do I have?

The product is easy to use and configure. The support is also superb.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user765249 - PeerSpot reviewer
Data Center & IT Infrastructure Administrator at a financial services firm with 5,001-10,000 employees
Vendor
We use it to backup our storage. It is very easy and convenient.

What is most valuable?

The ease of use, which makes it very good.

How has it helped my organization?

We use it to backup our storage, and also positioning LANs by using the file option, then the block. It is very easy and convenient.

What needs improvement?

The payment account area.

For how long have I used the solution?

For approximately a year.

What do I think about the stability of the solution?

At the moment, there are no issues.

We once had an issue where one LAN was full, and because it was full it was making the SP reboot. But with the upgrade, we decide it was a non-issue, and with the upgrade, it was fixed. The upgrade fixed it.

What do I think about the scalability of the solution?

There are no issues with the scalability.

How are customer service and technical support?

They have been helpful and knowledgeable.

Which solution did I use previously and why did I switch?

We used DNX, but we needed to buy something for the backup solution. That is why we went for Unity.

How was the initial setup?

The initial setup is simple, okay, and easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is fine and licensing is okay.

Which other solutions did I evaluate?

Yes, we looked at Hitachi.

What other advice do I have?

We are partners with this vendor.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user763845 - PeerSpot reviewer
Infrastructure Manager
Real User
From a functionality perspective on cost-effectiveness, it is exceeding all expectations
Pros and Cons
  • "It has compression, which allows you to store more data than you would normally under the arrays."
  • "The uses of tools to communicate with EMC directly. With EMC, I am not able to connect and resolve issues without assistance, so they can't do unattended maintenance on devices, which would be a massive benefit if they could."

How has it helped my organization?

By having ease of management in central management, this means that our company no longer needs to hire a dedicated storage engineer. The administration of it can be passed over to existing team members without us spending on additional resources.

On the capacity side, by having compression available from the All-Flash storage, we are in a position where we are no longer running out of space, so if we are, we are notified well in advance, and the ease of expansion means that it can be done remotely without an engineer configuring it on site. So, the disk can just be inserted, and we can support it all remotely.

Cost-effectiveness means we are actually able to provide the sums in pairs to have disaster recovery (DR) as opposed to buying one single larger solution. We can have multiples.

What is most valuable?

  • Expandability for capacity management is pretty important.
  • It has compression, which allows you to store more data than you would normally under the arrays.
  • The ease of use in central management by Unisphere Central.
  • Cost-effectiveness, when compared to other products.

What needs improvement?

The uses of tools to communicate with EMC directly. With EMC, I am not able to connect and resolve issues without assistance, so they can't do unattended maintenance on devices, which would be a massive benefit if they could.

They need a resource available to like grant them access or privileges onto the devices, so it can delay upgrades and fixes being put in places because we might not have a resource available who can assist them at that time.

If they could manage it remotely as they were, completely remotely without off-switching it, that would be a massive asset.

What do I think about the stability of the solution?

It is very stable. We have never had an issue with it.

What do I think about the scalability of the solution?

The scalability is exceeding expectations.

How are customer service and technical support?

I would give them an eight out of 10. They are knowledgeable and solve my issues in a timely manner.

Which solution did I use previously and why did I switch?

We used an older EMC product, and we switched over because this was a newer model that they had released. We moved from a VNXe to the Unity devices.

How was the initial setup?

It was straightforward. It was very easy to set up. Every single step of the process was well documented, intuitive, and easy to follow. There were no caveats or any extra things we had to do to get it to work. It worked out-of-the-box.

What was our ROI?

From a functionality perspective on cost-effectiveness, it is exceeding all expectations.

What's my experience with pricing, setup cost, and licensing?

For costing, you have to have a budget in mind because SANs can be fairly expensive and EMC offers a wide range of products. It is important that you know your requirements exactly before you go ahead and purchase one of those devices. Because it could be either under or over your requirements.

Which other solutions did I evaluate?

We checked out Nimble Storage and HPE MSL.

We evaluated based on performance, scalability, availability, security options, and costs. The Unity was either equal to or better than the other products in all those areas, plus the staff already had previous familiarity with using EMC products, which is why we kept using it.

What other advice do I have?

For someone researching whether to implement Unity: If they have familiarity using EMC devices previously, then it is really a no-brainer. You would use this because you will be able to install, setup, and configure it without any additional training required for your current staff. If you're a new customer, and you have another product, the Unity offers several features that other products do not. I would advise just looking at the technical specifications or ask EMC to give you a preview because they are very helpful over the phone, and they can do a live demo for you.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user760152 - PeerSpot reviewer
IT Engineer with 1,001-5,000 employees
Real User
Provides multiprotocol support including NFS, fiber channel, and CIFS
Pros and Cons
  • "The multiprotocol support. It's supporting NFS, fiber channel, CIFS, and these kinds of things. The multiprotocol is very attractive."
  • "We are running VMware, and with the VNXe it was possible to restore. We're using Veeam for VMware backups and with the predecessor, it was possible to mount a backup or restore a backup from a storage snapshot. With the Unity 300, this is not possible."
  • "We are running VMware, and with the VNXe it was possible to restore. We're using Veeam for VMware backups and with the predecessor, it was possible to mount a backup or restore a backup from a storage snapshot. With the Unity 300, this is not possible."

How has it helped my organization?

It's flexible and we've been doing a decentralization exercise for the last number of years, so we've used the Unity 300 for our remote sites as a storage box.

What is most valuable?

The multiprotocol support. It's supporting NFS, fiber channel, CIFS, and these kinds of things. The multiprotocol is very attractive.

What needs improvement?

There is something that comes to mind. We've deployed these systems in a virtualized environment. We are running VMware, and with the VNXe it was possible to restore. We're using Veeam for VMware backups and with the predecessor, it was possible to mount a backup or restore a backup from a storage snapshot. With the Unity 300, this is not possible.

What do I think about the stability of the solution?

So far it's proven very reliable and very flexible.

What do I think about the scalability of the solution?

So far we have no issues. But we are currently doing disaster recovery tests so we've deployed the Unity 300 with an expansion in our disaster recovery sites. Now we're going to do some serious tests, so we'll be able to tell you that in a few weeks, whether or not it holds its own.

How are customer service and technical support?

I think I called once, when I deployed the first box myself, to validate whether the setup was correct.

And also with some call-back issues, the ESRS. We had some issues with that, the call-back support. Whenever a box encounters an issue, we automatically contact Dell EMC and log a call automatically. This function has proven somewhat problematic. But it doesn't affect any of the normal day to day operations of it.

Which solution did I use previously and why did I switch?

As I said, we'd been using its predecessor, the VNXe. It's because the VNXe is being phased out that we switched to the successor, the Unity 300. But apart from that, we've been using EMC solutions for the last four years now. That's why we've stuck with EMC, ever since.

How was the initial setup?

Some points are frustrating. There's no quick setup guides included with the box itself on paper, so you have to connect to EMC support for that. But apart from that, it's very straightforward, quite easy, intuitive. It's proven fairly easy.

Which other solutions did I evaluate?

As I mentioned before, we've used this product to deploy in remote sites, so as an alternative we were contemplating VMware vSAN. But in the end we didn't choose that option. We chose the shared storage option using the Unity 300.

What other advice do I have?

My experiences are generally positive with this product. I would definitely recommend to others to go for it unless they choose an alternative.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user762255 - PeerSpot reviewer
Systems / Security Administrator with 51-200 employees
Real User
It has been upgraded with additional drives and enclosures multiple times without incident
Pros and Cons
    • "I would like the device to have the ability to pull down its own firmware. That would be a great thing."

    How has it helped my organization?

    The VNX5300 was a good all-around device, which we used for our VMware-based workloads along with CIFS-based file access. After our transition to HCI, we needed a dedicated, non-virtual machine-based CIFS solution that was easily scalable to fit our needs. The Unity 300 fit that and has not caused any issues since being in production.

    What is most valuable?

    We currently deploy the Unitys for CIFS-based file access to supplement our VxRail deployment, which was installed around the same time.

    What needs improvement?

    I would like the device to have the ability to pull down its own firmware. That would be a great thing.

    What do I think about the stability of the solution?

    We have had no stability issues with the product, including when adding replication on the fly, customer installed code updates, and customer installed DAEs.

    What do I think about the scalability of the solution?

    We have had no issues of scalability with the product. The product has been upgraded with additional drives and enclosures multiple times without incident.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Head of IT, South & Central America at a engineering company with 1,001-5,000 employees
    Real User
    The small device has fast access to data with a small consumption of energy

    What is most valuable?

    • Small device
    • Using few U's on rack
    • Small consumption of energy
    • Fast access on data

    How has it helped my organization?

    The best improvement will happen in the future. We will hopefully not be replacing the HDD with failure.

    What needs improvement?

    The price has room for improvement.

    For how long have I used the solution?

    I have used this product since May 2017.

    What do I think about the stability of the solution?

    Not at all. No issues with stability.

    What do I think about the scalability of the solution?

    I will need to see in the future. I do not have time for scalability for the time being to determine whether it can scale out.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
    Product Categories
    All-Flash Storage
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.