Technical Consultant at a tech services company with 51-200 employees
Consultant
Top 20
An excellent unified storage solution that allows for high level visualizations and features a user-friendly interface
Pros and Cons
  • "We particularly like the user interface on cloud IQ with this product."
  • "We would like to see more advanced integration capability added to this solution."

What is our primary use case?

We use this solution mainly with our clients in the education sector, in order to consolidate their data into a single, unified storage setup.

How has it helped my organization?

This solution has allowed us a high level of visualizations.

What is most valuable?

We particularly like the user interface on cloud IQ with this product.

What needs improvement?

We would like to see more advanced integration capability added to this solution.

Buyer's Guide
Dell Unity XT
May 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,924 professionals have used our research since 2012.

For how long have I used the solution?

We have been using this solution for the last six months.

What do I think about the stability of the solution?

We have found this solution to be quite stable.

What do I think about the scalability of the solution?

We have had no problems scaling up this solution.

How was the initial setup?

The setup of this solution is very user-friendly and, as long as the prerequisites are met, then deployment should not take more than two to three days.

What's my experience with pricing, setup cost, and licensing?

Before setting up this solution we would advise that organizations prepare the physical equipment that will be required for on-premises deployment, as well as gathering information on the data to be migrated.

This will allow for an average deployment time of one to two days.

What other advice do I have?

We would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Systems Administrator at a energy/utilities company with 1,001-5,000 employees
Real User
Easy to set up, easy to monitor, and the reliability is excellent

What is our primary use case?

All of our servers are Dell EMC servers. We have it integrated with SharePoint and all of our applications.

How has it helped my organization?

It's been a great infrastructure to build upon.

What is most valuable?

For me, the best thing is the reliability. Even some of ours that are somewhat old or out of warranty have a very solid, excellent reliability.

I love the systems management of the servers. It's easy to set up, easy to monitor.

What do I think about the stability of the solution?

Excellent stability. A lot of ours are older, even past what would be considered end-of-life, but they still have a very low failure rate.

What do I think about the scalability of the solution?

Scalability is good. We use some Dell EMC blade servers, so it's easy to add another blade server without a lot of cabling or setup.

How is customer service and technical support?

Good tech support. We can usually get a parts dispatch without too much fuss.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is right in line with competitors.

What other advice do I have?

I always recommend Dell EMC servers in general, as far as their reliability goes and the management software built in.

I rate it at nine out of ten. Overall, we're very happy with the product. It's not perfect, there are little bits of improvement that could be made to things that we use such as Dell EMC OpenManage Essentials, minor things. It's good, just not perfect.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell Unity XT
May 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,924 professionals have used our research since 2012.
it_user765249 - PeerSpot reviewer
Data Center & IT Infrastructure Administrator at a financial services firm with 5,001-10,000 employees
Vendor
We use it to backup our storage. It is very easy and convenient.

What is most valuable?

The ease of use, which makes it very good.

How has it helped my organization?

We use it to backup our storage, and also positioning LANs by using the file option, then the block. It is very easy and convenient.

What needs improvement?

The payment account area.

For how long have I used the solution?

For approximately a year.

What do I think about the stability of the solution?

At the moment, there are no issues.

We once had an issue where one LAN was full, and because it was full it was making the SP reboot. But with the upgrade, we decide it was a non-issue, and with the upgrade, it was fixed. The upgrade fixed it.

What do I think about the scalability of the solution?

There are no issues with the scalability.

How are customer service and technical support?

They have been helpful and knowledgeable.

Which solution did I use previously and why did I switch?

We used DNX, but we needed to buy something for the backup solution. That is why we went for Unity.

How was the initial setup?

The initial setup is simple, okay, and easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is fine and licensing is okay.

Which other solutions did I evaluate?

Yes, we looked at Hitachi.

What other advice do I have?

We are partners with this vendor.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Solution Architect at a tech services company with 201-500 employees
Reseller
The initial setup has straightforward and complex pieces
Pros and Cons
  • "It has reduced complexity."
  • "It is missing some features, like deduplication."

What is our primary use case?

The primary use case is storage.

How has it helped my organization?

The solution helps us be more competitive in the market against our competitors.

What is most valuable?

We use replication.

It has reduced complexity.

What needs improvement?

It is missing some features, like deduplication.

What do I think about the stability of the solution?

It is pretty stable.

What do I think about the scalability of the solution?

It can scale.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

The initial setup has straightforward and complex pieces, such as, the integration. 

What was our ROI?

We have seen ROI

What other advice do I have?

We don't use the cloud options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Administrador Almacenamiento-Respaldos at Exito
Real User
The initial setup and migration were straightforward, but the application's administration needs improvement
Pros and Cons
  • "It has good performance."

    What is our primary use case?

    The primary use case is NAS.

    How has it helped my organization?

    We use it for its quality and NAS.

    What is most valuable?

    It has good performance.

    The solution is extremely functional for the price that we pay for it. It is worth the investment.

    What needs improvement?

    The application's administration needs improvement and become better. It previously was better.

    For how long have I used the solution?

    We use the product in development, not in production.

    What do I think about the stability of the solution?

    It is not stable enough.

    How are customer service and technical support?

    Dell EMC has good technical support. We haven't had to use it for this product, but we have use it for other products and not had any problems.

    How was the initial setup?

    The initial setup and migration were straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The cost of it is good for us.

    We purchased a five-year warranty.

    Which other solutions did I evaluate?

    We picked Unity, as it is a mature, established solution.

    What other advice do I have?

    Research the other products that Dell EMC offers, as there is a wide variety.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user866769 - PeerSpot reviewer
    Solution Architect at a tech services company with 51-200 employees
    Real User
    Compression performance is not good, and there have been problems with I/O modules
    Pros and Cons
    • "It can be simple to deploy, the standup time is quite quick. The interface is quite quick. The terms are simple, intuitive, it's similar what was there in the VNXE before it. It's very simple to navigate and administer from the console."
    • "The hardware itself, it differs from Compellent and differs from the VNX before it. It doesn't have a separate file harbor that goes with it, there are no separate NAS heads. It's 2U, you have file and block storage, so you get a quite a lot of services for a small footprint."
    • "It's not as reliable as it should be, I think it was probably released a little early. We've had production problems with customers, and there are still some challenges at scale as well. Compression is a problem for the system. Once you enable dedupe and compression, the performance of the system, the capability, halves... It has to be right-sized and sized for compression, but even with that, because there are only two storage processors, you're ending up at almost 40 percent usage."
    • "Problems with I/O modules, with bugs that came out that really should have been caught before the product was released."

    What is our primary use case?

    We are a titanium partner. We deliver the full solution portfolio that Dell and Dell EMC have.

    What is most valuable?

    It can be simple to deploy, the standup time is quite quick. The interface is quite quick. The terms are simple, intuitive, it's similar what was there in the VNXE before it. It's very simple to navigate and administer from the console. 

    The hardware itself, it differs from Compellent and differs from the VNX before it. It doesn't have a separate file harbor that goes with it, there are no separate NAS heads. It's 2U, you have file and block storage, so you get a quite a lot of services for a small footprint.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It's not as reliable as it should be, I think it was probably released a little early. We've had production problems with customers, and there are still some challenges at scale as well.

    Compression is a problem for the system. Once you enable dedupe and compression, the performance of the system, the capability, halves. Customers don't necessarily realize that, and they can't get as much out of the system as they initially thought. It has to be right-sized and sized for compression, but even with that, because there are only two storage processors, you're ending up at almost 40 percent usage.

    How is customer service and technical support?

    Tech support has taken a downturn since the acquisition, and that's not just for the Unity. The skill, the people, the engineers, some of them have been let go. Their talent has been let go, so the overall support is another challenge we're dealing with on an ongoing basis.

    How was the initial setup?

    It's quite easy to deploy, there is no problem there. The system itself is good as well, the offering is good. You can have file and block without any extra harbor for file.

    I would like to see the new system come out very quickly - that merges Compellent and Unity - and let's get rid of these problems and focus the engineering group on one system. To me, that's the quickest route to success. They need to get off the pot for one of them and take the good. Don't necessarily discard the code. There are some good features in both, so they really need to get back to an engineering focus, like EMC of old.

    What other advice do I have?

    I would give the Unity a five out of 10. The offering is good. The simple console is good. The deployment is good. Support is not good. The compression performance capability is not good. Problems with I/O modules, with bugs that came out that really should have been caught before the product was released. And I have a problem with the confusion in the market between the two systems, between Compellent and Unity. The quicker a mid-range solution comes out combining the two products, the better.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Titanium partner.
    PeerSpot user
    it_user758250 - PeerSpot reviewer
    IT Manager
    Vendor
    We find the DR plans, RPO, and RTO beneficial to our organization, but the GUI updates need improvement

    What is most valuable?

    Replication: Disaster Recovery (DR) plans, RPO and RTO. Replication and ease of storage setup for block LUN’s and VMware.

    How has it helped my organization?

    Same answer as most valuable features.

    What needs improvement?

    GUI updates. I had several hours helping support troubleshoot the difference in what the system was doing compared to what the GUI said.

    For how long have I used the solution?

    Less than a year.

    What do I think about the stability of the solution?

    Sure did.

    What do I think about the scalability of the solution?

    No.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Systems Engineer at a financial services firm with 501-1,000 employees
    Real User
    It is easy to scale, maintain, and manage. However, the support portal needs fixing.
    Pros and Cons
    • "It is easy to scale, maintain, and manage."
    • "The support portal needs fixing. Accessing a service request on the support portal seems to be a bit difficult, as opposed to just calling the 800 number."

    What is our primary use case?

    It is used for deduplication and encryption.

    How has it helped my organization?

    • Easy to scale
    • Easy to maintain

    What is most valuable?

    Easy to use management.

    I like that it is wizard-driven. In past iterations, it has made it easier to cross-train the team.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    The scalability definitely meets our businesses requirements. It is highly scalable.

    How is customer service and technical support?

    The technical support is good. However, the support portal needs fixing. Accessing a service request on the support portal seems to be a bit difficult, as opposed to just calling the 800 number. I do think it has improved over time.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    Go with the virtual appliance versus the hardware.

    What other advice do I have?

    We integrate the solution with VMware. There have been some cost involved with this.

    Most important criteria when selecting a vendor: the relationship.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
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    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.