What is our primary use case?
Our specific use cases for Dell PowerStore at my company include all of our VMware virtualization, six clusters of five or six hosts each, Oracle clustered databases, and SAP hosts, totaling about 60 physical hosts hooked up to each unit, with performance being very good, and we are very happy.
Currently, I do not have any AI use cases for Dell PowerStore yet. We might plan to implement AI use cases for Dell PowerStore, as I've been learning about it, and would say that most likely in the next six months, we're going to do a pilot using Dell PowerStore with some other hardware as well.
What is most valuable?
The most valuable features of Dell PowerStore for us are the top performance, which is very fast and efficient, and the user interface, which is very intuitive and easy to use for maintaining or creating LUNs or whatever else we might need to do.
The benefits I have seen from using Dell PowerStore so far include taking advantage of Dell's Anytime Upgrade. It is now renamed but remains the same thing. Last November, I upgraded both units to the 9200s with no outage, and it was really amazing, along with the full Fiber Channel support, as our previous storage used to be FCoE, an older Fiber Channel technology. Now it's Fiber Channel 32, making Dell PowerStore instrumental in that.
What needs improvement?
I am very eagerly anticipating the next generation of drives, specifically the 30 terabyte drives, but beyond that, it's really been great, and I have no complaints or pain points at all.
For how long have I used the solution?
I have been using Dell PowerStore since we implemented it in the summertime of 2021.
What do I think about the stability of the solution?
I assess the reliability and stability of Dell PowerStore to be very stable and reliable, as we have not gone down at all, and every maintenance window has gone without a hitch and been very successful.
What do I think about the scalability of the solution?
Dell PowerStore scales very with the growing needs of my company, offering a four-to-one or five-to-one DRR promise, and while we're not getting quite that level of deduplication, we are very happy with its efficiency in compressing data and making better use of our SSD storage.
How are customer service and support?
My experience with technical support from Dell has been pretty good, although I have occasionally encountered situations where the person I spoke to did not fully understand my issue, but I've learned to simply hang up and call again to usually get a better response.
On a scale of one to 10, I would rate Dell PowerStore support as maybe an eight or nine, as there have been a few instances that were less than stellar, but overall, I am very happy with the support.
Which solution did I use previously and why did I switch?
Before using Dell PowerStore, I had extensive storage experience with Compellents and Unity SANs, along with some others EqualLogic and PowerVault, and I found that transitioning to Dell PowerStore has been a very good upgrade, combining the best points from those solutions into one platform.
What was our ROI?
I have seen a return on my investment with Dell PowerStore. The cost savings come from being much happier with the faster processors that I installed with that Anytime Upgrade, and it's been trouble-free the entire time, with very high performance, as it has been designed and built properly, and we're very happy with that.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing for Dell PowerStore was that pricing was very competitive, as Dell went head to head with Pure, which is normally known to be a lot more expensive, and Dell won our bake-off between the two vendors because of price, value, and comparable performance to Pure.
Which other solutions did I evaluate?
In my evaluation process, I considered Pure and found the main differences are that Pure has an active-passive design with their controllers, while Dell PowerStore load balances amongst both controllers actively, allowing for better performance benefits. Pure's integration with their monitoring app was a little more polished than Dell's CloudIQ or AIOps, but overall, we're super happy with Dell PowerStore, especially given its more flexible lifecycle policy compared to Pure's more rigid three-year renewal requirement, which allowed me to take advantage of the Anytime Upgrade.
What other advice do I have?
My role in managing Dell PowerStore is as the storage engineer for my company, where I did the proof of concept before purchase with Dell, and I also designed, implemented, specked, and deployed it myself. We are using a pair of Dell PowerStore 9200Ts in production, which is the top-of-the-line model, and the software version is 3.6.1.2, with plans to upgrade to the 4.X code soon.
The performance metrics I use to measure success with Dell PowerStore include IOPS, latency, and raw throughput for performance aspects, as well as the soft skills, the human interaction of having to create or change things, which has been a very smooth operation all the way through, with everything coming out perfect.
My advice for someone considering Dell PowerStore is to have a bake-off or proof of concept, as Dell is very good at putting their product into your data center for a try and buy, which helped us decide that it was the right product for us, and we really liked the equipment. I rate Dell PowerStore a perfect 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.