Dell PowerStore Reviews

PowerStore's management console could be improved. In the next release, PowerStore should add more artificial intelligence features.

I've been working with PowerStore for a year.

PowerStore is stable.

PowerStore is scalable.

Dell's technical support is ok.

The initial setup was straightforward.

PowerStore's pricing is reasonable.

PowerStore is more suitable for enterprise companies than smaller businesses. It is reliable, with comprehensive features and a well-established support base. I would give PowerStore a rating of nine out of ten.

Dell PowerStore is primarily used for high-performance applications, such as databases, but it is also suitable for virtualization and other applications.

Dell PowerStore has helped in resolving latency issues in our applications. Our customers mostly use it to improve performance.

The most valuable features of Dell PowerStore are the support for NVMe and SCM, which provides end-to-end performance and high IOPS, minimizing latency. It is a full-fledged storage solution.

Dell PowerStore is a good solution overall, but some models could support hypervisors better by allowing for more customization and flexibility for customer needs.

I have been using Dell PowerStore for approximately three years.

I rate the stability of Dell PowerStore a nine out of ten.

We have five to six customers using this solution and we plan on increasing our customers.

I rate the scalability of Dell PowerStore a nine out of ten.

The technical support from Dell PowerStore has always been good, they respond quickly and you can reach them 24 hours a day seven days a week.

The initial setup of Dell PowerStore requires expertise, but for someone trained in the solution, it's not too complicated.

One person is needed for configuration, and two people are needed for installation and cabling.

By using Dell PowerStore's best deduplication and compression features, its ROI is very good.

I rate the price of Dell PowerStore a seven out of ten.

We evaluated options like HPE Primera and Huawei Dorado.

Dell PowerStore provides the best performance, deduplication, and compression, although other storage is also supporting these features. However, the Dell PowerStore guarantees 4:1 compression and deduplication, which goes up to 20:1.

If anyone wants to implement Dell PowerStore, I would advise that they seek help from an expert rather than deploying it by themselves.

I rate the scalability of Dell PowerStore a nine out of ten.

We use it for machines from VMware vCenter which we keep separate from the PowerStore. It is only the storage. They are connected with iSCSI and NFS. We have no virtual machines directly on the PowerStore.

We are very impressed by the power of the system. We have gained performance for all our virtual machines and our system is running very fast.

Another benefit, for us, is the dedupe rate.

For access from virtual machines, iSCSI, and NFS, it is very good. It helps increase performance.

Also, the live dedupe application is very good.

In the first weeks, we had some problems with the dedupe. According to the warranty, we should have had a dedupe rate of at least two and we had not reached this value. We got an additional hard disk to match the planned capacity of the system and this helped a lot. We got to a dedupe rate of 1.9, and this was very good.

What we are missing is the monitoring. We cannot implement the health check of the system in our monitoring system. We have to open the PowerStore GUI every day.

Also, we have tried to install a separate virtual machine to integrate PowerStore to vCenter. VMware then provides a virtual machine with Photon OS. We have done this integration two times and it has run for some weeks. Then it stops working and I don't know why. We have not used it again. It has nice features and has saved a lot of time and creates a good integration, but it needs to be more stable.

Overall, they need to make the system stable. Again and again, we have problems with upgrades. The upgrades themselves are running fine, but after the upgrade is when we have a problem. With the update to 1.4, we had a head crash. They told us, "This is a known issue. Please upgrade to 2." We upgraded to 2 and, one week later they told us, "Yeah, there are some issues in 2.0.0. You can lose data. Please upgrade to 2.0.1." Overall, they need to make the system stable.

I try to avoid updates for such important, central systems. They require downtime for the whole company, as this is our only storage. It's not good to do so many upgrades. I have used other storage systems and, with them, it was never necessary to do so many upgrades in one year. Last year, I did four upgrades for the PowerStore but I have never done four upgrades over the lifetime of other storage systems. They have run four, five, or six years, sometimes more. I have never patched so often as I have with PowerStore.

We have been using Dell EMC PowerStore since December of last year, so almost a year.

The problem is the stability. We have a single system and on three occasions we have had unplanned head reboots because of a software failure. The positive side is that there was no impact as a result because there are two heads. It's not good to reboot a head, and we have submitted tickets about it, but the performance and the failover have been good.

We only have a single machine and we are currently using half of the hard disk slots. We have asked for an upgrade for the rest of the hard disks but, from my point of view, it costs too much. We have 12 to 15 hard disks inside and if we try to upgrade only the hard disks, it costs the same as the complete system. This is something I don't understand. It makes no sense. Buying 16 hard disks with storage costs about €40,000 and buying only 16 hard disks costs the same.

Dell EMC's first-level technical support is very fast and they communicate well. Sometimes they explain things so I can understand why something is working the way it is. But currently, we have a ticket at the second level and for two weeks I have had no answer. 

The issue is that each day we get a message from the storage, every three hours, telling us the network connectivity is lost. I don't know if this is true or not, and whether it is a failure. That is the ticket at level two but I have had no information about its status.

Neutral

I have used NetApp as well as HPE in the past. In this company, they replaced NetApp with PowerStore because the NetApp system was slow. The dedupe needed much improvement. If they stopped the dedupe, then the system power would go down. And the backup procedure took a lot of time. With PowerStore we have reduced the time for the backup by half or more.

In terms of the decision process to go with PowerStore, I was not working here at the time. After I started the company said, "Okay, in two weeks we are getting new storage. Please integrate it into our infrastructure." I know they needed a more powerful storage system and they wanted an upgrade option for the system.

The integration of PowerStore into our existing environment was very straightforward. We had an external partner that helped us, but we had prepared the system in a test environment. We took that system and put it into the production system in about eight hours and the system was running. We then started to migrate the machines. It was a good implementation process and very fast.

We have two administrators of the solution. They are working with the system full-time handling requests to change hard disks or volumes, and they create new volumes. Across the company we have about 300 users using virtual machines and virtual desktops that are stored on the PowerStore.

The performance of PowerStore is good, but I don't feel the software is completely ready. We have upgraded the system and have had failures on the system. I have never seen as many head crashes on other systems as we have had on the PowerStore in the last year. The system is fast but not stable enough.

I would not buy the system again. You should wait some years until the software is ready and doesn't have a new software release every two months.

The use case for this solution is based on VMware and that is why we chose PowerStore X. During the first period of the pandemic, we decided to use our VMware infrastructure for HPC workloads. We were looking for high-performance storage that could be inserted inside our VMware environment in an easy way. PowerStore, which had just been announced, seemed like the right solution and so we decided to buy. We have this storage environment inside the virtual HPC.

In our environment we are doing medical analysis related to genomic workloads. The data are acquired remotely from experiments and stored on the PowerStore. The PowerStore is exposed to the user through virtual machines, and the data are analyzed in this environment.

During the pandemic, we were looking for something that could easily increase our scientific computing capabilities. It was not for something related to our university's enterprise applications. We were looking for something that was easy to provide inside our virtual scientific computation environment. PowerStore was really the best we could buy. And it has changed things completely. Our scientific computations were traditional before, in the sense of NFS or traditional HPC. PowerStore, now, is a key factor for the virtual HPC environment that we have.

Also, the solution's Anytime Upgrade program is a key factor so that we can keep the storage upgraded without any downtime. We have experienced some software upgrades on the system over the last year, and everything has run quite smoothly and we are very happy about that. I expect the Anytime Upgrade program will save us money and it saves time, for sure. It's difficult, in our environment, to estimate how much time this program has saved us because we don't typically track the time we spend. But if you take into account the fact that the upgrade is almost automatic, almost without people intervening, that is the reason we save time. You can schedule an upgrade, so you know when you are upgrading, but you don't need people looking into it. We save the amount of time people would typically have to devote to an upgrade.

We bought the PowerStore for performance and flexibility, and we are 100 percent satisfied with both.

• Flexibility
• Performance
• Easy of use

It also has some very good compression capabilities. 

We were looking for a solution that was easy to install in our VMware environment, that was flexible. PowerStore X is a type of a VMware cluster that you install inside your environment. If you have a VMware environment, like we have in production, it's easy to install and use.

It enables us to add compute or capacity independently. We have also deployed some apps on PowerStore, even though the PowerStore we have is not the biggest one you can buy. One of the main characteristics of PowerStore is that it is like another piece of VMware, so you can run applications on top, applications that have direct access to the storage. The ability to add compute or capacity independently is great because it adds more flexibility to our environment. You are not adding only storage, but you're adding some not-so-big computing capability. You have the possibility of adding some virtual machines, running NVMe storage, and that is a real plus for this solution.

In addition, PowerStore's built-in intelligence for helping to simplify IT operations is incredible. When we approached PowerStore, we had an idea that it was a normative platform, but we were impressed by the capability of the solution. It's probably one of the best pieces of storage that we have installed here.

Where the system needs to improve is by adding more enterprise features like replication on other sites. We would also like it to be much more aligned with the VMware version. For example, today we have two different versions of VMware ESXi running to keep the PowerStore online. It would be better if the software cycling was faster.

We have been using Dell EMC PowerStore for almost a year. 

It's a stable solution.

PowerStore is the latest and the best technology available. The design for scalability of the solution is perfect. It's something that can grow vertically and horizontally, by design. Of course, it's NVMe storage, so it's not cheap. You can expand the solution using less expensive storage upgrades in the PowerStore, so it's very good. By design, it's a wonderful machine. Of course, if you want to go all-NVMe, you have to be able to afford it.

Dell EMC's customer and technical support are the best in the market, for sure. We have almost all the Dell EMC solutions here, so we know the support very well and it is absolutely the best in the market.

The installation was quite smooth and easy. After one week, everything was up and running.

The installation was done by Dell EMC people and us, together. Our experience with them was incredible, as usual. We have several types of Dell EMC storage here, so we know their abilities. Everything was smooth.

ROI was a key factor for us, for this infrastructure. We have seen ROI in that we have been able to give our researchers an environment that they didn't have before. It has been a complete success. It's a completely new environment. We didn't have anything similar before. Every cent spent has been worth it.

The price is not cheap, but it's worth it for the features you get from the storage. If you can afford it, you are probably buying the best solution that you can have for this virtual environment.

For this environment, PowerStore was almost unique when we chose it, so we did not evaluate other solutions.

We weren't concerned that PowerStore is a relatively new platform. We were not inserting it in an enterprise environment. We were inserting it in a scientific computing environment, which is where we tend to install all the latest technologies. It was not a problem.

If you have a production VMware environment, the platform is no longer new and is probably the most flexible performance storage system that you can buy today.

We are not using the solution's load balancing at the moment but it's something that we are looking into. We use PowerStore's built-in VMware hypervisor to run VMs and virtualized applications, but we are not using it at the edge. We know that is one of the capabilities of this kind of solution, but we are using it in our central computing facility.

We experienced some small issues, but the virtual machine was new. But our choice was a good one. The machine is easy to use, the performance is there, and we are happy.

We use it to host all the VMware workloads in production. It has all the types of workloads that any data center would have, from AD to file servers as well as SQL, Exchange, and BI. It holds all our high-tier VMs.

PowerStore helps to simplify IT operations. At the site where it is installed, we have consolidated two tiers with the high-IOPS and lower tiers. We have enough capacity with lower power consumption and enough performance to handle the required overload.

It gives us the capacity and the performance we need. Before, things were on 10K disks, while this is flash. There is a very big difference. Previously, we were connected directly, with a back-to-back connection between servers and storage. Now, we have multiple servers connected to SAN switches and those switches are connected to the storage. For sure, the performance of the system is sky-high. In terms of IOPS we are fully satisfied by the PowerStore.

We use the solution’s built-in VMware hypervisor to run VMs and virtualized applications, directly on the storage appliance. We manage multiple sites and we don't have enough teams to allocate support at all sites. So our support team handles all our sites. It's very important for us to have a consolidated infrastructure that we can manage remotely, without needing someone available locally to do the patching/power-up/creation and life cycle management tasks. Having this box, along with the integration with VMware, and VMware's capabilities, gives us what we need.

I like the performance of the PowerStore. When you talk about PowerStore, it's mainly about flash systems and high-end IOPS. The 1000T is a midsize box, in terms of the way the vendor positions it, but it is more than enough for our needs. At the site where it is located, there are about eight servers connected. The high IOPS support our needs. It is very performant.

We have an issue with the integration of this box and VMware. I have downloaded so many books from Dell EMC's website. We created the volumes as VVols. The information they gave us said we would directly see the capacity. Unfortunately, that is not true. You only see it after you put data on it. When you create the volume but there is no data, you don't see how the actual capacity grows. This is peculiar regarding this box.

We installed it at the beginning of September, about three months ago. By the end of September it was put into production with all the loads we required.

It is stable, but we have only operated it for less than six weeks, which is not that much. But performance-wise it is giving us what was promised, so far.

Because we have changed the topology of our data centers' interconnectivity and the data movement between sites—we have multiple sites in multiple locations and countries—we asked Dell EMC to give us additional expansion for the box, but with disks at the lower tier. In that way, we are insuring our investment in this box and doing a consolidation. But it also means we don't need to buy high-end disks for it. We may go with 10K disks for the lower-tier data.

I think we will go for a second box like this one in the near future, but in a different location.

When I tried to open a ticket with the Dell EMC team, during the installation phase, they kept bouncing me from one support center to another, from the United States to France to wherever. I ended up preferring to finish the installation without continuing the case. Dell EMC's support case management wasn't really set up to suit our needs. When I gave them the serial number of the box, they said, "Ah, it's a PowerStore. It's not this department, you need a different department." The support is not very well structured.

In addition to the licensing issue I mentioned, we also opened a ticket concerning the dedupe and the data showing on the storage interface. No one answered so we escalated it to our partner and they escalated it to a consultant.

Overall, support is not smooth when it comes to the portal and the standard support system. I had to go to our reseller to ask him to get us the information we needed.

To be fair, I spent a huge amount of time working with IBM, versus only the two to three months on Dell EMC. But knowing Dell EMC as a brand, as a competitor to IBM, I know it can do much better in terms of support and awareness of customers' needs.

Neutral

We were not searching for a particular brand. We were searching for storage that would be delivered ASAP with a certain IOPS capacity. And, of course, pricing was part of it. The vendor that sold us this box said they were able to send it right away. From that point, the discussion went to Dell EMC versus ordering IBM. Our discussions about how to move forward with our storage took at least four to six weeks. If we had then put in an order with IBM, it would have taken at least another six weeks. So we would have had a 10 to 12-week process. We didn't have this luxury. We couldn't wait that long, so the decision was based on the time of delivery.

We will move everything off our old Lenovo storage that is now four or five years old, and that will be used for backup only. All our production VMs will be on the flash and all the less important pieces, like the file servers, will be on the 10K disks.

During the installation phase, the licensing part was not straightforward. It was very difficult for the technicians, who are not trained Dell EMC technicians, to do the licensing because the information on their website is not straightforward. You can't find your way easily. You spend some time getting the information. So the licensing activation was a little bit tricky for us. Maybe the installation issue was due to our lack of knowledge, but the licensing part and the escalation need to be smoother. Eventually, I had to pass this task to our business partner and they did it for us.

There is a web interface for LAN creation, host mapping, and digital capacity. We created it as a VVol, mapped it to the box, and started moving data from the old Lenovo to this box.

Because my background is not Dell EMC, it took us about two to three days to finish not only the boxes but the installation of the SAN switches as well. We had to migrate all the data from the old Lenovo to it, and we had to do work related to the ESX servers.

We only used internal resources.

I was a technical manager for about 20 years in a company that is a business partner for IBM. My "DNA" is in IBM. However, when I shifted to my current company, they have multiple types of hardware vendors, both IBM and non-IBM. Before the acquisition of the Dell EMC PowerStore 1000T, I did a comparison with information from IBM sources, from Dell EMC sources, and from neutral sources. At that time I downloaded information from IT Central Station. After that, we acquired the box.

I would like to wait another few months before giving any advice about the product, to see if there are any other hassles or any issues. But if someone is considering going with PowerStore, I would say yes. It's a good box.

Ultimately, it's about performance, capacity, and price, as opposed to AI learning et cetera, the same as it has always been.

I was not concerned about the fact that it is a relatively new platform because the Dell EMC brand is number-one in the market.

Our primary use case for Dell PowerStore is for data protection and data transfer.

I find all of the Dell PowerStore features to be valuable. 

When it comes to Dell PowerStore, I would like to see more integration and more security features included. It's unfortunate that the solution does not feature Flash trace. 

We have been using this solution for the past one or two years.

My impression is that Dell PowerStore is highly stable.

My opinion is that Dell PowerStore is highly scalable. Currently, we have many users of this solution as we have three hundred people in our company. We also have plans to increase the usage of this solution, but that will depend on the storage and customer data and its size.

My opinion is that the initial setup process is quite straightforward.

I would recommend this solution for middle-range customers.

Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

We were in need of a new enterprise storage solution for our virtual machines. We use it for primary systems and processes, so for us it's very important.

The built-in intelligence adapts quickly to changing workload requirements. It works as we expected it to work. It doesn't give you a view into how it's doing it because it's doing it in the backend, but up until now, every process has been working perfectly fine.

The biggest benefit is that we have an enterprise storage solution we can rely on. It does simplify storage operations. It's easy to manage.

In the few months that we have used it, the performance has been great.

The way you're able to manage all your PowerStores as one solution is very good for us. PowerStore enables you to federate or cluster multiple appliances with automated load balancing. In terms of management, it's helpful that we can do it from a single interface where we're able to manage multiple PowerStores. When you have multiple PowerStores, it works intelligently by running the workloads based on the needs of the infrastructure.

The solution's machine learning and automation work well when it comes to optimizing resources. It does inline deduplication which means that the net the amount of storage you have available is bigger. It can do all kinds of optimization in the system itself and that works very well.

We have been using Dell EMC PowerStore for about three months.

The most valuable features of PowerStore are its scale up and scale out. We are able to scale up if we need more space or more power in the current PowerStore setup, but we can also scale out if we want to put in an extra one beside it or in another data center.

Technical support for Compellent was a lot better because for Dell EMC the PowerStore is a new solution and they don't have a lot of people here in the Netherlands with the right knowledge to work on it.

Having said that, I don't have many concerns that it's a new solution. Other people do have concerns about that, but I believe in the knowledge of Dell EMC. Also, it's not 100 percent new. It's based on another hardware system, so I have no concerns.

Before, we were on Dell EMC Compellent hardware, and that was based on a tiering principle whereby we used quick and slower storage. We had more and more issues with that because it was a little bit outdated, around five years old. We were looking for a new solution to house our infrastructure.

The setup process could be improved. We had some issues regarding configuration and the time it took to do things. It wasn't specifically the people we worked with, but more the process and how it's done. They can work on that.

I'm not satisfied with the process they used to do the setup and the timeframe within which everything was done. For example, there were things which we needed to do together with Dell EMC. There were three meetings for doing three specific things, but we could have done them in one meeting. That's why the duration, from the moment we bought the hardware until we were able to use it, was two or three months. We had expected that we would be able to use the hardware quicker. But because of the implementation process, it took us longer than we wanted.

Three months is too soon for us to see ROI.

When we compared it with the other solutions, the pricing of PowerStore was equal. The pricing is good.

I don't know what the names were because I was not 100 percent involved in the selection process, but there were two other vendors we looked at.

One of the main differences was the way they do inline deduplication. In the backend, PowerStore does all kinds of smart things. The result is that with less physical storage being used, we are able to host more data. Also the fact that PowerStore is completely NVMe-based means performance is great, thanks to the technical architecture.

The solution enables you to add compute and capacity independently, although in our environment we cannot add compute. We are able to add storage and that works, although we have not done so because we have only been working with PowerStore for three months and haven't needed any extra capacity yet.

Only three people work with PowerStore in our company, and they are all system administrators.

I'm happy with the choice we made. I can recommend PowerStore because the technical architecture is based on NVMe. They have a good USP. There are other vendors who also have NVME-only systems, but I still recommend PowerStore.

We are using Dell PowerStore for block storage. We store all the virtualized environments, such as ERP, virtual machines, Oracle, and SAP-based Virtual Machines. We use storage for all our blocks.

The most valuable feature of Dell PowerStore is the all-NVMe flash storage. This is the most powerful feature of this series. It supports compression and duplication leads.

We are looking for the Dell PowerStore to become more mature to maximize our use cases.

I have been using Dell PowerStore for approximately two years.

Dell PowerStore is stable. All solutions have some issues, but overall it works well.

Dell PowerStore is scalable.

We have 15 to 20 people using the solution in my company. The amount of use of the solution depends on the project we are in.

Once you deploy this solution in an environment from scratch it can be challenging. However, if the sizing and the planning are good, then the challenges can be covered upfront.

I rate the initial setup of Dell PowerStore a four out of five.

The price of Dell PowerStore could improve. The price should be managed more compared to Huawei Dorado or IBM All-Flash series.

I rate Dell PowerStore a ten out of ten.