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Senior Hybrid Datacenter Consultant at a tech services company with 201-500 employees
Consultant
Top 20
Jun 3, 2024
Offers a good compression ratio, and helps monitor our systems
Pros and Cons
  • "The most valuable aspects of Dell PowerStore are integration with VMware and reliability."
  • "Dell PowerStore is an unfinished product compared to the HPE systems because it is relatively new."

What is our primary use case?

We use Dell PowerStore with the VMware platform for block storage.

Our customers implement Dell PowerStore for the performance and deduplication compression ratio. For all the PowerStores that Dell deployed, I am around three dot eight or three dot six compression. It depends on the VMs and the customer's infrastructure, but it's quite good.

Our deployments are always on-premises for organizations in multiple industries, including medical and production. The environments are small, with around 20 terabytes of data or less.

How has it helped my organization?

We integrate PowerStore with VMware. We can't use PowerStore if we don't have a virtual platform like VMware or Hyper-V. We use VMware-certified professionals.

CloudIQ is a good tool for monitoring all our systems. It creates alerts that notify us if something is wrong and it also creates tickets automatically to Dell.

What is most valuable?

The most valuable aspects of Dell PowerStore are integration with VMware and reliability.

What needs improvement?

Dell PowerStore is an unfinished product compared to the HPE systems because it is relatively new. The synchronous replication was only added recently.

Buyer's Guide
Dell PowerStore
January 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,490 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerStore for four years.

What do I think about the stability of the solution?

PowerStore is stable. We install it and forget it for four years until it is time to replace it. 

What do I think about the scalability of the solution?

We only sell one PowerStore to our clients, so there has been no need to scale but if needed more disks can be added.

How are customer service and support?

The Dell support is good. The response time is good and the people are reliable. I am happy with the support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have worked with HPE, Huawei, and Pure Storage. Dell PowerStore is a young product compared to HPE. HPE has a lot of experience. Huawei is aggressive with pricing and has good products in Europe. Pure Storage is good but heavy and costly compared to Dell PowerStore.

How was the initial setup?

For me, the deployment is easy because I'm very experienced. We had a lot of issues passing from version two to version three. I had to call Dell support each time we upgraded from version two to version three but once we're on version three, it is good.

What other advice do I have?

I would rate Dell PowerStore eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Naveed Muhammad - PeerSpot reviewer
Head - Solution Design & Architect at a tech services company with 201-500 employees
Real User
Top 20
Sep 20, 2024
Robust performance and excellent data efficiency with helpful support
Pros and Cons
  • "PowerStore is robust compared to the previous models like Unity, and it provides excellent compression and deduplication."
  • "The replication part needs improvement, particularly the integration of RecoverPoint."

What is our primary use case?

There is a lot of deduplication and compression involved, virtualization projects, and some databases where we get better compression and deduplication.

How has it helped my organization?

The number of IOPs we get compared to the previous model, Unity, is much more robust. It provides the best compression and deduplication, saving money and ensuring efficiency since the deduplication is inline.

What is most valuable?

PowerStore is robust compared to the previous models like Unity, and it provides excellent compression and deduplication.

What needs improvement?

The replication part needs improvement, particularly the integration of RecoverPoint. The best solution for application is RecoverPoint, but PowerStore does not have direct integration with it currently.

For how long have I used the solution?

I have been working with PowerStore for three to three and a half years now.

What do I think about the stability of the solution?

The stability of the product is high. I would rate it eight out of ten.

What do I think about the scalability of the solution?

PowerStore is very scalable. I would rate its scalability an eight because we have no issues expanding storage.

How are customer service and support?

I rate Dell's technical support very high. Their experts are available and whenever I open any case, it gets resolved in minimal time. I am 100% satisfied with the quality of the support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

The price is medium, not very high or low. However, it should be more flexible. They price it based on effective capacity, not raw capacity.

Which other solutions did I evaluate?

Huawei is the main competitor, and it has some good features and architecture compared to PowerStore.

What other advice do I have?

I can recommend PowerStore to other users, 100%.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Dell PowerStore
January 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,490 professionals have used our research since 2012.
Presale at a comms service provider with 11-50 employees
Real User
Top 20
Jun 6, 2024
Adds power, improves performance, and stability
Pros and Cons
  • "The most valuable features are the three-to-one data reduction and the ability to scale out and up."
  • "The cost always has room for improvement."

What is our primary use case?

We sell Dell PowerStore to multiple organizations in our country including lawyer firms and integration companies.

Some of our deployments are on-premises and others are hybrid. We offer our private cloud to customers and some use AWS.

How has it helped my organization?

Dell PowerStore has provided more power to their data centers.

CloudIQ allows our customers to see the performance and any issues their PowerStore may have.

Dell PowerStore's cyber-resilient approach to data security is good. Most of our customers use it to create immutable files. The security it provides is a big selling point for us.

What is most valuable?

The most valuable features are the three-to-one data reduction and the ability to scale out and up. The maximum data reduction the competition can offer is two to one. The higher the data reduction rate the better the price is.

What needs improvement?

The cost always has room for improvement.

For how long have I used the solution?

I have been selling Dell PowerStore since its launch five years ago.

What do I think about the stability of the solution?

Dell PowerStore has been stable so far.

What do I think about the scalability of the solution?

Since selling Dell PowerStore to our customers they have not required any scaling.

How are customer service and support?

The customers like and appreciate Dell's technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Dell Compellent which reached its end of life, and Dell PowerVault storage. PowerStore is more powerful and has more features. Dell Unity is a midrange storage solution and we wanted our customers to have the best so we offered them PowerStore. 

How was the initial setup?

The deployment is straightforward.

Which other solutions did I evaluate?

We evaluated HPE and IBM but some of our customers already had Dell so for better integration and cost savings we went with PowerStore.

What other advice do I have?

I would rate Dell PowerStore nine out of ten. There is always room for improvement.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Arquitecto infraestructura
Real User
Top 10
Jan 31, 2024
Good duplication rate, easy to use, and best support
Pros and Cons
  • "It is very easy to use. Access is very friendly. It shows you a lot of important information at the first glance. It has been very easy to use."
  • "I have not seen anything specific. The only thing I can think of that needs improvement is the price."

What is our primary use case?

We have mainly used it to migrate all the infrastructure we had from a data center to a PowerStore cabin. The truth is that with the good duplication rate that it has, we have been able to migrate everything to a single cabin.

We had a large number of servers, some in particular with a SAP solution that needed a lot of data. What we ultimately wanted was to unify all these solutions into a single storage.

How has it helped my organization?

For me, its great value is mainly the good duplication power that it has and its ease of use. We are able to expand storage, add new storage, and duplicate it. It is very easy to use, and no great knowledge is required.

We use CloudIQ to manage and analyze our Dell storage. We use it for all the cabins. It always updates me about possible errors. It often anticipates problems that I may have with log storage and automatically solves them. I have peace of mind knowing that I have all the storage monitored.

We have certainly seen a significant data consolidation. We went from three storage cabins to one.

When it comes to the values around environment, social, and governance (ESG values), I assess Dell Technologies in a very positive way. I like that large companies in the sector are pioneers in these areas.

What is most valuable?

It is very easy to use. Access is very friendly. It shows you a lot of important information at the first glance. It has been very easy to use.

What needs improvement?

I have not seen anything specific. The only thing I can think of that needs improvement is the price.

For how long have I used the solution?

I have been using Dell PowerStore for six months.

What do I think about the stability of the solution?

Its stability is very good. It is very reliable.

What do I think about the scalability of the solution?

Its scalability is very good.

How are customer service and support?

Their support is very good. It has always been the best.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using Dell's Unity solution. We switched because our partner offered us this solution. We had very good references from him, and we trusted our partner a lot.

What was our ROI?

We have not yet seen an ROI because we have not had much time using it, but I am sure that we will see an ROI.

What's my experience with pricing, setup cost, and licensing?

The prices in the market for these storage solutions are very similar, but with the power of duplication, it seems like you are paying less.

Which other solutions did I evaluate?

We evaluated EMC Unity, but in the end, they are also Dell’s.

In terms of the importance of sustainability when evaluating a storage solution, being from the IT area, I do not value it, but I know that other departments in my company do.

What other advice do I have?

I would rate Dell PowerStore a nine out of ten because I have not had much time working with it, but as of now, I am very happy.

Foreign Language:(Spanish)

Buena tasa de crecimiento, fácil de usar y el mejor soporte

¿Cuánto tiempo llevas usando esta solución?

He estado usando Dell PowerStore durante seis meses.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).

Principalmente lo hemos utilizado para migrar toda la infraestructura que teníamos de un centro de datos a una cabina PowerStore. La verdad es que con el buen índice de duplicación que tiene hemos podido migrar todo a una sola cabina.

Teníamos una gran cantidad de servidores, algunos en particular con una solución SAP que necesitaba muchos datos. Lo que finalmente queríamos era unificar todas estas soluciones en un único almacenamiento.

Comparta cómo Dell PowerStore ha mejorado su organización. Si no fue así, explique por qué.

Para mí su gran valor es principalmente la potencia de duplicación que tiene y su facilidad de uso. Podemos ampliar el almacenamiento, agregar nuevo almacenamiento y duplicarlo. Es muy fácil de usar y no se requieren grandes conocimientos.

Usamos CloudIQ para administrar y analizar nuestro almacenamiento Dell. Lo usamos para todas las cabinas. Siempre me actualiza sobre posibles errores. A menudo anticipa los problemas que puedo tener con el almacenamiento de registros y los resuelve automáticamente. Tengo la tranquilidad de saber que tengo todo el almacenamiento monitoreado.

Ciertamente hemos visto una importante consolidación de datos. Pasamos de tres cabinas de almacenamiento a una.

Cuando se trata de valores ambientales, sociales y de gobernanza (valores ESG), evalúo a Dell Technologies de manera muy positiva. Me gusta que las grandes empresas del sector sean pioneras en estos temas.

¿Qué características le han parecido más valiosas y por qué?

Es muy fácil de usar. El acceso es muy amigable. Te muestra mucha información importante a primera vista.

¿En qué áreas se podría mejorar Dell PowerEdge PowerStore?

No he visto nada concreto. Lo único que se me ocurre es el precio.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

Estábamos usando la solución Dell Unity. Cambiamos porque nuestro socio nos ofreció esta solución. Teníamos muy buenas referencias de él y confiábamos mucho en nuestro socio.

Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?

Evaluamos EMC Unity, pero al final también son de Dell.

En cuanto a la importancia de la sostenibilidad a la hora de evaluar una solución de almacenamiento, siendo del área de TI no la valoro, pero sé que otros departamentos de mi empresa sí lo hacen.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

Los precios en el mercado de estas soluciones de almacenamiento son muy similares, pero con su habilidad de duplicación, pareciera que estuvieras pagando menos.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

Su escalabilidad es muy buena.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

Su estabilidad es muy buena. Es muy confiable.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

Aún no hemos visto un retorno de la inversion porque no hemos tenido mucho tiempo usándolo, pero estoy seguro de que lo veremos.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Su apoyo es muy bueno. Siempre ha sido el mejor.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

10

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría Dell PowerStore? Por favor explique por qué.

Calificaría a Dell PowerStore con un nueve de diez porque no he tenido mucho tiempo trabajando con él, pero hasta ahora estoy muy contento.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Azzouz - PeerSpot reviewer
DELLEMC-VMWARE Solution Architect at a tech services company with 501-1,000 employees
Real User
Mar 10, 2023
reliable and easy to set up with good data reduction capabilities
Pros and Cons
  • "The solution is stable."
  • "It doesn't support SSD or Flash."

What is our primary use case?

We primarily use the solution for storage and data reduction. 

What is most valuable?

The initial setup is very straightforward.

The architecture is very good.

It's a reliable product. 

The data reduction feature is quite useful. It has a good reduction ratio during migrations.

The solution is stable. 

What needs improvement?

The solution only supports NPE. It doesn't support SSD or Flash. We'd like the option to be more flexible. If a customer finds out SSD is not supported, they will look for another option.

For how long have I used the solution?

I implemented the solution around two years ago. I haven't used it for very long. 

What do I think about the stability of the solution?

It is a reliable, stable product. We haven't had any issues with it. Of course, it is not that old. That said, there are no failures and we have not had controller issues. there are no bugs or glitches. 

What do I think about the scalability of the solution?

It is a scalable product. However, I have not needed to go and upgrade it or add more enclosures, et cetera. It can scale up. However, it can not scale out.

I have three customers that have already implemented the tool. More are coming online soon. Most of them are enterprises. We do expect expansion in the coming years. 

How are customer service and support?

Technical support is more than perfect. We are quite pleased with the level of support on offer. 

Which solution did I use previously and why did I switch?

I'm also aware of HP, which is a very similar solution. Sometimes the pricing of HP can be better.

How was the initial setup?

The solution is very simple to set up. It is not a complex process. I monitor the process from a design and implementation point of view. 

The deployment takes about 15 minutes if everything is correct and on-hand. Then you move on to the management and you can have the flow up and running. We do the configurations and create the volume and handle the storage of the whole system.

What about the implementation team?

I've implemented the solution three times at different sites. We implement the tool and do the migration. I work with a separate partner and we deploy to the users. 

What's my experience with pricing, setup cost, and licensing?

The pricing is fixed. We have received a good price overall. Users must pay for the licenses. Most of the tools are included in an out-of-the-box delivery. There are no extra fees.

What other advice do I have?

We're partners.

The solution is acceptable for both small and large companies. 

I'd advise new users to be mindful during the implementation process and make sure it is done right. They need to choose the correct solution and implement either block or unified. It's a good idea to look at the documentation before setting everything up.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2403597 - PeerSpot reviewer
IT Infrastructure Engineer at a manufacturing company with 501-1,000 employees
Real User
Top 20
Jun 4, 2024
Has a good cyber-resilient approach to data security
Pros and Cons
  • "We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world."
  • "The solution didn't have all of the features we needed."

What is our primary use case?

Our primary use case is for block storage for VMware. 

How has it helped my organization?

The ease of management is great. It's pretty straightforward and easy if you have some source knowledge. 

What is most valuable?

Initially, the performance caught our attention. It was optimal for block storage. 

We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world. 

The cyber-resilient approach to data security is good. We used the encryption. We had to do that for compliance. It was sufficient for our cyber team.

We did see a reduction in the footprint while using the product. We were able to go down in rack space and saw some significant downsizing. 

It integrates with VMware well. It's easy. We can easily create data storage with VMware, so we don't always need a storage architect. 

What needs improvement?

The solution didn't have all of the features we needed. There's a strategic decision to move away from it. 

It lacks in SVM functionality.

For how long have I used the solution?

I've used the solution for two or three years. 

What do I think about the stability of the solution?

The solution is mostly stable. We haven't had any issues other than the occasional dick failure. 

What do I think about the scalability of the solution?

We haven't had to scale out just yet.

How are customer service and support?

We initially worked with support during the initial implementation. Beyond that, we've barely used their services. 

Which solution did I use previously and why did I switch?

We did previously use NetApp, formally EMC. We switched based on a company deciosn. The business wanted to go to Dell for all of our hardware. 

How was the initial setup?

The original setup was pretty straightforward.

What about the implementation team?

An engineer from Dell helped with the first installation. However, it was pretty easy, so we were able to handle the rest ourselves. 

Which other solutions did I evaluate?

We looked at Pure Storage. We chose Dell based on ease of use and the ability to have everything under one brand.

What other advice do I have?

I'd rate the solution eight out of ten. On a performance level, it could be improved slightly. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Coordinator at a government with 5,001-10,000 employees
Real User
Jan 1, 2024
The deduplication features ensure that users get more space to use at a lesser cost
Pros and Cons
  • "The product's initial setup phase was very easy."
  • "When you create a case on Dell's support website, you don't always get someone who is experienced in the kind of systems you need help with...making it an area where Dell's support team needs to make improvements."

What is our primary use case?

In our company, we use Dell PowerStore for IBM SAN Volume Controller. Dell PowerStore is useful for areas like storage, database, and VMware.

What is most valuable?

The most valuable feature of the solution is the deduplication part, which is very good. The deduplication part of the solution is valuable since, as a user, you get more space for less money.

The product's performance is very good and matches up or exceeds the performance offered by the previous product in our company.

What needs improvement?

I had a session with Dell concerning PowerStoreOS 3.5. The product can provide backup directly to Dell Data Domain, which we use in our environment, which is something nice for the future, but at this point in time, I can't see anything wrong with it.

When you create a case on Dell's support website, you don't always get someone who is experienced in the kind of systems you need help with when you deal with the first line of support offered by Dell PowerStore. Sometimes, you have to explain the issue multiple times to the first line of support, making it an area where Dell's support team needs to make improvements. I understand why the solution's support team is the way it is.

For how long have I used the solution?

I have been using Dell PowerStore for two years.

What do I think about the scalability of the solution?

I have heard that Dell PowerStore offers scalability options, but I have never used it.

How are customer service and support?

The solution's technical support is good. My company has an on-site engineer to provide us with a line of support whenever needed, especially in a short time, which works perfectly for us.

I rate the technical support an eight or nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In our company, we have experience with Dell EMC Unity XT, which prompted us to opt for Dell PowerStore. In our company, we also have experience with Hitachi, which is not so great to use for admins.

How was the initial setup?

The product's initial setup phase was very easy.

For Dell PowerStore's installation phase, my company uses the product's GUI and the tools from some other vendors. Sometimes, it's very difficult to set up the system. Dell PowerStore's installation phase is just like Dell EMC Unity XT, which is very simple.

What about the implementation team?

My company's in-house team members took care of Dell PowerStore's installation phase. Dell only puts the storage array in the rack, after which our company takes care of the solution's installation phase.

What was our ROI?

My company has seen a return on investment from the use of Dell PowerStore since it is a good product that is always up and running. We don't have any issues with it.

What's my experience with pricing, setup cost, and licensing?

The product's pricing model is good, and that is why we have Dell PowerStore in our company. My organization had looked at the products and prices offered by other vendors during our decision-making process. In terms of licensing, my organization has Dell Technologies End User License Agreement (EULA), but I don't know exactly how it works, though it is a big bundle of licenses for Dell Data Domain, Dell EMC Unity XT, Dell PowerStore, Dell ECS, and all such kinds of storage arrays. Dell told us that opting for Dell Technologies End User License Agreement (EULA) can help us improve the entire picture of Dell products and services.

What other advice do I have?

The challenges my company wanted to address through the implementation of the product stemmed from the fact that our previous storage array was full and had reached the end-of-life phase, because of which we needed a tool for lifecycle management purposes, after which we found Dell PowerStore to be a logical choice for us. Previously, my company dealt with a couple of systems from HP, while we also had a lot of Dell systems, so we decided to stick with one vendor, Dell.

My organization uses CloudIQ to manage and analyze Dell PowerStore since we get the option to use standby, so when we get calls after work hours, we don't have to use our laptops since we can just log in via our cell phones and check the status of the storage arrays, which saves a lot of time.

With Dell PowerStore, my company saves a couple of hours a year, though it may not be a lot.

I don't know how I would access Dell PowerStore for its overall energy consumption.

I have seen that the product has an enormous capacity when it comes to significant data consolidation and footprint reduction with the use of Dell PowerStore, especially when compared to our company's old system, which comes up to around 70 percent.

It is tough to assess Dell Technologies for its values around environment, social, and governance. Though the aforementioned values are important for my company and storage admin, even if we don't look at that side of our company, I wouldn't personally mind it.

The product has helped our organization in the area of sustainability. The direct space provided by the product can be considered under the sustainability part of the product since, in our organization, we would need less room and fewer cooling modules, which helps.

For two years in a row, my company has not even seen a failed disk with the use of Dell PowerStore, making it a great product.

I rate the overall solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior System Administrator at a educational organization with 1,001-5,000 employees
Real User
Jan 1, 2024
Enabled us to achieve significant data consolidation and footprint reduction
Pros and Cons
  • "The most valuable feature of the solution for me is the deduplication part, especially since most of the servers in our organization are Windows-based servers."
  • "While using Dell PowerStore's interface in our organization, we sometimes miss out on some information."

What is our primary use case?

I use Dell PowerStore in my company primarily for virtualization through ESXi. Dell PowerStore serves as a primary system for all the storage needs within our organization.

How has it helped my organization?

The product's current functionalities that have improved my organization's functioning stem from the SSD caching and SSD capabilities of the product. The product's speed is also crucial for us, especially within our new modern infrastructure, which has a strong networking backbone. My company has a good experience with the product overall.

What is most valuable?

The most valuable feature of the solution for me is the deduplication part, especially since most of the servers in our organization are Windows-based servers. Due to the deduplication technology in the product, my organization needs just a little storage for many servers, meaning the new technology within Dell PowerStore is a big advantage for us.

What needs improvement?

Dell PowerStore helps to keep the software we rely on in our organization up and running. In our organization, we do firmware updates due to security breaches or vulnerabilities, and as a system administrator, it is important for me to know that the base hardware is in good condition and safe to deal with against hacker attempts while also looking out for any problems within the software itself. To avoid any concerns when it comes to Dell PowerStore, Dell needs to keep working on Dell products.

While using Dell PowerStore's interface in our organization, we sometimes miss out on some information. In our organization, we had to deal with bad firmware last year that generated fast degradation of the disks, and Dell informed us when they would replace the disks, but we couldn't see any notifications about the disks being degraded. I feel that the product's new interface with HTML5 interface is still in the development phase because it lacks the crucial information that system administrators need, like, for example, the degradation of the disk. With the product's current interface, as a system administrator, I just see that the disks are either good or bad, and that's it. As a system administrator, it would be great to use and see through CLI since getting informed at such a level within the interface will be a great improvement since more detailed information is always good.

For how long have I used the solution?

I have been using Dell PowerStore for two to three years. Considering that the one we use in our company is for SSD caching, I believe it is Dell PowerStore 1000T.

What do I think about the stability of the solution?

From a stability perspective, my company has faced some problems only with the firmware part of the product, but that didn't really impact the product's performance. There were some problems with the degradation of hard disks, because of which there were more chances of failure of the solution. Dell handled issues related to the degradation of hard disks.

What do I think about the scalability of the solution?

From a scalability perspective, my company doesn't have any problems since we get what we need and what we expect for about five years. In our organization, we are still good with the limits offered by the product, so we don't really talk about scalability. We can reduce our ESXi service, but my company does not plan to scale up.

How are customer service and support?

The solution's technical support is great. In our organization, we have had several incidents related to firmware in the last couple of years. Dell's support team is good to reach out when, in our organization, we upgrade the product outside of office hours since they provide you with good information and good tech personnel to resolve an issue or a problem anywhere in the world. In my organization, we have had incidents and seen how the support personnel from Egypt, India, and China are always well aware of the cases or problems, and they always give good information to help us with our problems, making it a good experience for us.

I rate the technical support an eight out of ten.

Which solution did I use previously and why did I switch?

I have experience with HPE products that have the same capabilities as Dell PowerStore. I would say that Dell is on the same level as HPE.

My company has a good relationship and history with Dell, so things are good for us in the department concerning supplies from Dell.

How was the initial setup?

The product's initial setup phase was quite smooth. The product's setup phase was done parallel to the old storage in our organization, so we had to make the correct connections and migrate everything to run it on a new storage. There is a need to dismantle the old system and reconfigure the network part.

The solution can be deployed in under a month.

What about the implementation team?

In my organization, we were involved with the implementation phase of the product and during the upgrade from the old storage to the new storage with a specialist from one of our suppliers of Dell products.

What was our ROI?

I am not aware of any return on investment my company has experienced from the use of the product.

What's my experience with pricing, setup cost, and licensing?

In the pricing and licensing department, the product is always too expensive.

What other advice do I have?

My organization does not use CloudIQ to manage and analyze Dell PowerStore.

My organization does not get involved in any power management or monitoring to assess Dell PowerStore's overall energy consumption.

I have seen a significant data consolidation and footprint reduction with the use of Dell PowerStore since we need to use way less storage in our organization, which is around a 50 to 60 percent reduction if we consider it from a TB perspective due to its deduplication technology.

Within our organization, the area revolving around the assessment of Dell Technologies for its values around environment, social, and governance is a hot topic. Our organization has used Dell for a lot of years, and it is great to see that Dell has become innovative in terms of recyclability and reduction of carbon footprint, because of which we don't need to change to another supplier or vendor to help us attain our green goals.

Dell PowerStore is a good product since we don't face any more problems with it in our company. Dell's support team's contracts with our company are very good. I hope the product fulfills its duty in a couple of years, after which our organization can replace it with another next-gen product.

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.