What is our primary use case?
Dell PowerStore is used in my company for storage for virtual machines and backups, and we are growing into working on doing stuff with large language models and AI. At the moment, we do not use Dell PowerStore for AI, but we're expanding into that business case.
The business case for us when we actually do expand with Dell PowerStore involves real-time analysis of phone calls, providing solutions to our customer base when they connect in with problems related to X, Y, and Z. Here are some solutions you can try to reporting code review, and all the things.
How has it helped my organization?
The overall solution of Dell PowerStore benefits our organization by offering affordable and expandable products that meet the needs we have as we grow since we are a three-year-old company and our growth pattern has just been skyrocketing.
What is most valuable?
The most valuable feature of Dell PowerStore is its expandability and reliability. The user interface is really simple to get behind and makes it really easy to expand and utilize the tools.
Regarding Dell PowerStore, the storage gateways and the tools that Dell has to monitor the storage arrays and the servers provide real-time issues and open up support cases that are very beneficial.
The ability to just slap in another tray of disks and expand that storage as needed without a huge array rebuild is very beneficial for keeping the business running and expanding as needed.
Dell PowerStore supports growth or operational success for my business through the ease of transition for data growth as we continue to grow our product lines and storage requirements, having the onsite storage with PowerStore to grow into versus the rather salty premiums that one pays for additional storage through cloud providers such as SharePoint Online and OneDrive, which offers a more cost-effective path of growth.
What needs improvement?
If I could improve Dell PowerStore, I would suggest that integrations into backup platforms be a little more streamlined. We are a VMShop, so just a little more intuitive connections between those systems for advanced functionality such as storage level snapshots versus just the basic VML or VMware level snapshots when doing those backups would be beneficial.
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For how long have I used the solution?
At this company, I have been using Dell PowerStore for a little over a year, and in total, with all Dell products, it is closer to 12.
What do I think about the stability of the solution?
When it comes to stability and reliability of Dell PowerStore, I can affirm its reliability.
How are customer service and support?
My experience with Dell's customer service and technical support has always been that they've been very helpful and gotten me to the solution I needed every time I've needed to use them.
On a scale of one to ten, I would rate Dell's customer service as a solid nine. There could be times when I need an answer quicker than I can generally allow, however, that's just more of my impatience and my emergencies not being everyone else's emergencies.
Which solution did I use previously and why did I switch?
Before Dell PowerStore, we were using the built-in storage in the VMware server, which provided zero redundancy and expandability; we needed more storage than what the server could offer, leading us to look at on-site storage in the PowerStore.
How was the initial setup?
My experience deploying Dell PowerStore was simple. I worked with a Dell Solutions Architect to help get the deployment in place, however, I have some familiarity with the Dell products, so I found it very simple to do the rack and stack, get the configuration going, and then build out my different storage pools and everything from there.
What about the implementation team?
I worked with a Dell Solutions Architect to help get the deployment in place.
What was our ROI?
As for a return on investment with Dell PowerStore, I haven't calculated it to see if we've hit return on investment. It was a necessary physical need for onsite storage for running our virtual machines to avoid single points of failure in our phone system or other critical systems.
From that standpoint, we've hit our return on investment because we don't have a single point of failure for critical business systems. The success metric I use regarding Dell PowerStore is that I no longer have that single point of failure.
What's my experience with pricing, setup cost, and licensing?
With regard to the pricing and licensing of Dell PowerStore, it seems affordable compared to some of the other storage platforms; outside of doing something such as data domain, the expandability and scalability of what you need make the PowerStore a very palatable price point.
You get what you need and expand as you grow. If you need to add another tray later down the line, the fact that they can support up to six trays of disks to meet your needs, and you can put in spindle disks or high-speed SSD disks to accomplish your tasks just makes it very palatable on the budget.
Which other solutions did I evaluate?
We did consider other solutions besides Dell PowerStore; we looked at a few other solutions provided by the vendor we were working with, a Dell partner, CDW, and my familiarity with the Dell product line and the price point made it the easy choice.
What other advice do I have?
For organizations considering Dell PowerStore, my advice is to ask questions, even the ones that you don't think are relevant because what you don't know is often a decision factor that pushes your decision one way or the other.
I see Dell products, including Dell PowerStore, growing with our future needs, as we continue to grow; we're primarily a Dell shop, with the exception of a handful of Mac devices needed for marketing. Dell is our primary source of compute and storage.
On a scale of one to ten, I rate Dell PowerStore a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.