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HansThilen - PeerSpot reviewer
System technician at Lidingö stad
Real User
Top 20
Dependable solution with good support and user-friendly interface
Pros and Cons
  • "Dell PowerStore has a nice user interface and works as it should; it's fast and stable to work with, and it seems to be good for our purpose."
  • "They could improve the upgrade process. Currently, there are many manual steps required before upgrading the firmware."

What is our primary use case?

It's connected to our VMware environment. We have two appliances. We are using 1200T. We are clustering between two sides in the same building.

What is most valuable?

Dell PowerStore is very stable. After we completed the installation, we haven't made many changes except for a few updates. The Dell support is very good to work with. 

Dell PowerStore has a nice user interface and works as it should. It's fast and stable to work with, and it seems to be good for our purpose. 

The cybersecurity and data resiliency features are also good. Management capabilities are also good.

What needs improvement?

They could improve the upgrade process. Currently, there are many manual steps required before upgrading the firmware. Making that process more automatic would be beneficial.

For how long have I used the solution?

We have been using the solution for about two years.

Buyer's Guide
Dell PowerStore
September 2025
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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What do I think about the stability of the solution?

The workload performance is very good, but we have a rather small installation of Dell PowerStore. It's connected to our vCenter and VMware. We just use it as block storage for VMs.

What do I think about the scalability of the solution?

In our case, we haven't needed to scale yet, as we have half the capacity not being used. If we want to expand the volume of disk storage, we only need to install more disks, making it easy to scale.

How are customer service and support?

I would rate their support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have only worked with EMC and Dell.

How was the initial setup?

The initial setup was very easy. I have also updated it a few times. The system requires updates approximately once every year, and Dell support is very good.

What about the implementation team?

We worked with a Dell consultant. Our experience was excellent.

What was our ROI?

The solution helps us save money and provides good returns.

What's my experience with pricing, setup cost, and licensing?

It might not be the cheapest product on the market. The purchase was made two years ago, and I'm not certain if the price has increased or decreased since then.

What other advice do I have?

I would rate Dell PowerStore a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Head of Information Security at Bank Eskhata
Real User
Top 10
An easy-to-use and fast tool that needs to offer its users a better technical support team
Pros and Cons
  • "Dell PowerStore is an easy and fast tool to work through our company's data."
  • "There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required."

What is our primary use case?

I use Dell PowerStore in my company as a storage system.

How has it helped my organization?

Dell PowerStore is an easy and fast tool to work through our company's data.

What needs improvement?

Dell PowerStore is not a powerful tool. From an improvement perspective, Dell PowerStore needs to be a more powerful product.

There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required.

For how long have I used the solution?

I have been using Dell PowerStore for five years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

My company is a bulk user of the product and has around 100 users of Dell PowerStore, consisting of eight to ten IT engineers, and the rest are administrators.

My company plans to increase the use of the solution in the future.

How are customer service and support?

With the technical support team of Dell PowerStore, my company faces certain language barriers.

How would you rate customer service and support?

Negative

How was the initial setup?

The product's initial setup is easy.

I rate the product's initial setup a six on a scale of one to ten, where one is an easy setup phase, and ten is a difficult setup phase.

The solution can be deployed within two to four hours.

One person is required for the deployment of Dell PowerStore. Two people are required for the maintenance of Dell PowerStore.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore is not a cheap solution.

What other advice do I have?

I would not recommend Dell PowerStore to those who plan to use it.

As the price of the product is high and it is difficult to contact the support, I rate the overall tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Dell PowerStore
September 2025
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
866,778 professionals have used our research since 2012.
reviewer2403597 - PeerSpot reviewer
IT Infrastructure Engineer at a manufacturing company with 501-1,000 employees
Real User
Top 20
Has a good cyber-resilient approach to data security
Pros and Cons
  • "We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world."
  • "The solution didn't have all of the features we needed."

What is our primary use case?

Our primary use case is for block storage for VMware. 

How has it helped my organization?

The ease of management is great. It's pretty straightforward and easy if you have some source knowledge. 

What is most valuable?

Initially, the performance caught our attention. It was optimal for block storage. 

We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world. 

The cyber-resilient approach to data security is good. We used the encryption. We had to do that for compliance. It was sufficient for our cyber team.

We did see a reduction in the footprint while using the product. We were able to go down in rack space and saw some significant downsizing. 

It integrates with VMware well. It's easy. We can easily create data storage with VMware, so we don't always need a storage architect. 

What needs improvement?

The solution didn't have all of the features we needed. There's a strategic decision to move away from it. 

It lacks in SVM functionality.

For how long have I used the solution?

I've used the solution for two or three years. 

What do I think about the stability of the solution?

The solution is mostly stable. We haven't had any issues other than the occasional dick failure. 

What do I think about the scalability of the solution?

We haven't had to scale out just yet.

How are customer service and support?

We initially worked with support during the initial implementation. Beyond that, we've barely used their services. 

Which solution did I use previously and why did I switch?

We did previously use NetApp, formally EMC. We switched based on a company deciosn. The business wanted to go to Dell for all of our hardware. 

How was the initial setup?

The original setup was pretty straightforward.

What about the implementation team?

An engineer from Dell helped with the first installation. However, it was pretty easy, so we were able to handle the rest ourselves. 

Which other solutions did I evaluate?

We looked at Pure Storage. We chose Dell based on ease of use and the ability to have everything under one brand.

What other advice do I have?

I'd rate the solution eight out of ten. On a performance level, it could be improved slightly. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Brian Ricci - PeerSpot reviewer
President at Pinnacle Computer Services, Inc.
MSP
Top 5Leaderboard
Efficient, robust, and user-friendly
Pros and Cons
  • "This solution is highly flexible and offers efficient online compression capabilities."
  • "The cost of technical support is high."

What is our primary use case?

We are in the process of replacing our current SANs, FTP servers, and NAS servers, and have already implemented the new SAN solution.

What is most valuable?

This solution is highly flexible and offers efficient online compression capabilities. 

The equipment is standardized and can be easily upgraded by replacing the controllers. 

The disk sizes are also quite adequate, and the solution is user-friendly. Additionally, it offers extremely fast performance.

One of the benefits of their continuous improvement approach is that each update comes with additional features, without any extra charges for previously missing functionalities.

What needs improvement?

The cost of technical support is high.

For how long have I used the solution?

I have been working with Dell PowerStore for two and a half years.

What do I think about the stability of the solution?

Dell PowerStore is extremely stable.

I haven't had any issues.

What do I think about the scalability of the solution?

The scalability of the technology is excellent. 

One of the enhancements made since last year is the inclusion of NVMe in each shell. By continually extending NVMe, the drives can now reach up to 15 terabytes, which may differ from previous specifications. 

Although the claimed four-to-one compression ratio may actually be closer to two point eight, or three, it is marketed as four, and it comes with a compact footprint.

How are customer service and support?

Technical Support is pretty good.

We've received an email or a phone call.

The higher the scale, the more expensive it is.

When you buy it, it comes with a three-year service agreement, but it is quite pricey. However, it includes everything for our response and everything.

How was the initial setup?

The initial setup process for Dell PowerStore is straightforward and easy to follow. Even when using a fiber channel, which supports speeds of 10 and 25 gigabits per second, the setup is relatively simple.

What was our ROI?

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore has been priced aggressively, especially when compared to other NVMe storage options. It is likely one of the most cost-effective options for organizations seeking a pure NVMe play in terms of pricing.

What other advice do I have?

I would rate Dell PowerStore a ten out of ten.

It's an aggressive box. It's a real departure. From everybody else.

We are a partner with Dell.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Security Officer at Videocon Intelligent Security Private Limited
Real User
Good compression and an easy setup but needs more reliable support
Pros and Cons
  • "The compression is excellent."
  • "The support is not very good."

What is our primary use case?

We are using and providing storage. This is all-flash storage. 

What is most valuable?

The compression is excellent. It helps save space and allows us to allocate more space to the client.

The initial setup is easy.

What needs improvement?

The support is not very good. 

It could be more scalable. 

For how long have I used the solution?

I've been using the solution over the last year. 

What do I think about the stability of the solution?

The solution is stable. They did not have a stable version last time. It's better now.

What do I think about the scalability of the solution?

The product is not too scalable. We only have 800 to 900 terabytes. It has a set level of storage available. 

We have four projects using PowerStore. That's 300 to 500 users. 

How are customer service and support?

We haven't had good support help. They are not available and often not very well educated. It's very hard to get an engineer when we need one. Their level three admins are hard to track down. 

Which solution did I use previously and why did I switch?

We've also used HP 3PAR.

How was the initial setup?

The initial setup was very straightforward.

It only takes one to two hours to deploy when you are talking about racking. We just need to mount the solution to the rack and do the physical connecting between everything. We'll also handle the allocation of policies, et cetera.

What's my experience with pricing, setup cost, and licensing?

Customers decide on the capacity and then pay for the solution. they do not have to procure licenses. They may have to pay for extra licenses for external applications. 

What other advice do I have?

We're using the latest version of the solution. 

We're an end-user and provider. 

I'd recommend the solution for small to medium-scale products.

I would rate it seven out of ten. There's not good support here in India, which is an issue. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sales Engineer at a tech vendor with 5,001-10,000 employees
Real User
It has a very strong NAS that can support a lot of big, heavy environments
Pros and Cons
  • "It provides a big benefit when upgrading a new VMware environment. For example, in a big environment with 10 to 30 ESXs, you can take everything and put that into PowerStore. So, it is cost-effective, which is very important and has been massive for us. You reduce almost 80% from the hardware and work directly from PowerStore. Building hardware, especially in a big VMware environment, is a big issue for my organization."
  • "The storage could be improved. I would like a feature for how to best secure an appliance and the storage since we are connecting the container to the public cloud. I would like them to develop another level of security, making it more secure than from what they have now."

What is our primary use case?

I use it to solve a problem for a customer when he has a big VMware ESX environment with virtualization. You can solve a big problem with money or a lot of hardware since you can take the virtualization from PowerStore. Inside PowerStore, on the operating system level, you can use virtualization with VMware ESX or something like it. So, you don't need any hardware.

My company does backups and security. We use a lot of OEMs. We use Dell because they have the strongest product, especially in Israel.

Hybrid environments are very important for our disaster recovery issues. By default, we have 50% to the public cloud, with either Azure or AWS, and 50% on-prem. If it is on-prem, then it is a PowerStore. In Israel, 90% is deployed on-premises.

PowerStore is used in Israeli universities since they have big environments with a lot of vendors. They take all the versions from the 500 to the 3000. It is also used in IT companies with 1,000 or 2,000 employees that have a lot of traffic with heavy loads. There are a lot of people in Israel who love to work with Dell.

How has it helped my organization?

It provides a big benefit when upgrading a new VMware environment. For example, in a big environment with 10 to 30 ESXs, you can take everything and put that into PowerStore. So, it is cost-effective, which is very important and has been massive for us. You reduce almost 80% from the hardware and work directly from PowerStore. Building hardware, especially in a big VMware environment, is a big issue for my organization.

It brings us a lot of security, creating security between the containers. Then, we can separate an environment for security. You have IDS, IPS, the firewall, etc., but if you take the environment that you built on the containers then it creates a different security.

I use the security between the rack server and PowerStore. Or, we use a connection with the fiber channel. It also separates the network from the SAN storage. This is the most important security when you are connecting storage to PowerStore for any environment.

What is most valuable?

  1. The level of virtualization is a big feature. This is the most important thing in PowerStore. 
  2. PowerStore has a very good replication tool. 
  3. It has a good NAS environment. It has a very strong NAS that can support a lot of big, heavy environments. 
  4. The container and its ability to connect directly to the cloud. We can use a lot of workloads and get all the workloads that we need. For example, we can get VMware directly from PowerStore and move it to the Cloud or any other containers. This is an added value of PowerStore. If you want to solve a workload problem, this is the best way.

Once you build an environment based on a container, it is a big benefit because you can take the workloads from the cloud directly to on-premises and vice versa. It is a big benefit, especially in an environment based on VMware, a virtualization environment, and heavy storage.

OpenManage Console is the best tool that Dell has. It is a great thing. We use it to configure the networking. It helps you realize what you need to discover. It is a little bit heavy. However, after that, it is a very user-friendly tool. It can connect to any vendor, switch, storage, etc. I would rate OpenManage Console as nine out of 10.

What needs improvement?

On downtime, it is okay. I would rate it as seven or eight out of 10. There are a few things that Dell has to change, fix, or upgrade. 

The storage could be improved. I would like a feature for how to best secure an appliance and the storage since we are connecting the container to the public cloud. I would like them to develop another level of security, making it more secure than from what they have now. 

For how long have I used the solution?

I have been using it for a year to a year and a half.

What do I think about the stability of the solution?

I would rate stability as 10 out of 10.

What do I think about the scalability of the solution?

It is very scalable.

When you are trying to scale in or out with a system, you can see the return on investment.

How are customer service and support?

In general, Dell technical support is very professional. They have a good SLA. We have had a few cases that I personally use them to support, and they are great, especially the on-call. They are very professional and have very fast reactions. I would rate them as eight or nine out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Unity and VNX, and Unity especially belongs in the past.

How was the initial setup?

The initial deployment was very straightforward.

If you need to install the system and upgrade the existing environment, that can take around half a day. If you don't need to install it, then it can take around an hour or two.

Be very professional when designing the system and ensure your environment fits with the PowerStore.

What about the implementation team?

Two people can do the entire deployment project in Israel. You take the storage, place it on the rack, and start to install it to make the volumes, view, and networking. In the most bigger, complicated cases, it takes around two or three people.

What was our ROI?

If you use PowerStore as a virtualization environment and don't buy a rack server, then the solution is very cheap since you no longer need to buy the hardware or server for the ESX.

What's my experience with pricing, setup cost, and licensing?

The big pricing issue is with capacity:

  • If we use the 500 or 1000, the licensing and pricing are reasonable. PowerStore can compete with any vendor and the price isn't that expensive. 
  • It is very expensive though when you get to this point of using the 3000 with a client. They will start to think about using another vendor. There are a lot of solutions similar to PowerStore in regards to networking capacity and their prices are very cheap compared to PowerStore. 

Which other solutions did I evaluate?

Dell has very good rack servers that are all on PowerStore, e.g., R640 and R740. These are the best servers that we have with our virtualization environment. This is the best hardware that you can use today. When it comes to servers and storage, there are a lot of vendors. NetApp is also a very good vendor in the world of storage, but there are some added values with PowerStore that I can't see on other vendors, such as the virtualization where you can take all your ESXs and put them inside PowerStore. I don't see this with other vendors.

What other advice do I have?

It is a very good tool for networking, storage, and working with the rack server. I would recommend this solution to other people. They should just take it.

I would rate it as an eight out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Data Center Manager at a comms service provider with 11-50 employees
Real User
Three-to-one data reduction is the most valuable aspect
Pros and Cons
  • "The most valuable feature is the three-to-one data reduction."
  • "The customer support is slow and has room for improvement."

What is our primary use case?

We typically use Dell PowerStore 500T and 1000T models.

We sell and integrate Dell PowerStores to our customers who use it for block storage.

How has it helped my organization?

Dell PowerStore has helped our customers manage their systems.

CloudIQ helps our customers mainly if they have a lack of storage space, it alerts them of the failures on the server.

PowerStore does not consume much power.

We have integrated PowerStore with PowerProtect and VMware to benefit our customers.

Our customers sign a data reduction guarantee with every order. 

What is most valuable?

The most valuable feature is the three-to-one data reduction. The improved reliability is also valuable.

What needs improvement?

The customer support is slow and has room for improvement.

For how long have I used the solution?

I have been using Dell PowerStore for four years.

What do I think about the scalability of the solution?

PowerStore scales well. We have sold ten systems and have not required any scaling.

How are customer service and support?

The technical support can be slow at times.

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate Dell PowerStore ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2402937 - PeerSpot reviewer
BDM at a tech services company with 501-1,000 employees
Real User
Top 20
Improves efficiency, reduces power consumption, and our footprint
Pros and Cons
  • "The most valuable feature is the functionality of the integration between the storage and the domain."
  • "Dell PowerStore currently only allows us to copy data from our main production system to the disaster recovery site."

What is our primary use case?

We use Dell PowerStore for virtualization.

Our customers implement PowerStore for its performance and the possibility to utilize AI in the future.

How has it helped my organization?

CloudIQ improves efficiency by allowing our customers to manage their systems from one place.

PowerStore does not consume a lot of power which is great for our enterprise customers but in Italy, our customers are usually small and medium businesses and are not too concerned about the power consumption because they only run two PowerStores.

Some of our customers have seen PowerStore's four-to-one data reduction. This has reduced our customer's footprint by three to one.

What is most valuable?

The most valuable feature is the functionality of the integration between the storage and the domain. Also, the possibility of having snapshots and synchronous replication is valuable. This is helpful for our enterprise customers because they need to replicate their data.

The most important thing is for Dell RND to continue to be innovative. 

What needs improvement?

Dell PowerStore currently only allows us to copy data from our main production system to the disaster recovery site. Dell PowerStore needs to add two-way replication to include data from the DR to the production site.

For how long have I used the solution?

I have been using Dell PowerStore for four years.

What do I think about the stability of the solution?

Dell PowerStore is stable.

What do I think about the scalability of the solution?

Dell PowerStore scalability is good because we can change parts and the controller if required. The parts are swappable.

How are customer service and support?

We have used the technical support and professional services of Dell. They have been good to work with.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have also worked with HP and IBM storage solutions but most of my customers are already Dell users and prefer PowerStore.

How was the initial setup?

Although I don't have direct experience with the deployment, our technician has told me it is simple and can be done with a few clicks.

What was our ROI?

Our customers see a return on investment in terms of time savings because the setup is simple. The initial cost may be higher for PowerStore than some others but the life cycle is longer which makes up for it.

What's my experience with pricing, setup cost, and licensing?

The price is right. The software features are included in the pricing without any additional purchase requirements.

What other advice do I have?

I would rate Dell PowerStore nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.