We performed a comparison between Blue Prism, Fortra's Automate, and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."My company decided to go with Blue Prism because of the security it provides."
"The object design way of implementing things actually brings a lot of reusability for us because you can design your objects once and leverage them in multiple automations."
"Blue Prism supports the multi-bot architecture, which is really good. It is also really good at OCR. Blue Prism is integrated with Abbey OCR, and it provides at least 90% right information on period documents. This is something that is really good in Blue Prism. Blue Prism can deal with huge amounts of data. We can track each and every record, and then we can see the data. If you don't have much coding experience, it makes it easy to build automations and deploy them. It is also easy to learn and easy to work with. It has a lot of features, which makes it reliable for any sort of automation."
"Blue Prism is very good at doing background processing."
"I like the error handling, it's very good."
"The most valuable features are the exception handling and embedded control room."
"With Blue Prism, you automate the back-end processes. Blue Prism is more like service-side automation. It is not off-circuit automation. It is more like attended automation."
"You can easily see where all your problems lie, in a visual way. It's always nice to have a visual representation of things... Seeing things at one glance makes a lot of difference, instead of having to read through the fine print and see where the issues are."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The most valuable features for my client are timing and scheduling."
"I actually quite liked the no-coding functionality."
"It gives us a central place to schedule tasks and run them distributed."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"We've seen a significant return on our investment. For example, when we needed to do a lot of data migration because we were transitioning to a new platform, we previously had to hire outsourced contractors to do that manually. This cost a lot of money and involved some data security risks because we had to share access with them."
"UiPath has helped to make all of the internal business processes lighter, enabling my company to save costs in time and speed for all of them."
"Robots take care of tedious and repetitive tasks, where humans concentrate on critical decision making."
"I like the interface. It's simple to interact with. We can replicate and multiply the robots when we need to change something."
"We are able to extract data from the PDF and website, then translate the data into different languages."
"The technical support is extremely good."
"In the dynamic world of DeFi, where integrated financial processes and smart contracts are the norm, UiPath's workflow automation capabilities provide us with a valuable advantage."
"It's accessible, but also has enough features for more hands-on developers to be able to do what they need to do. From the two that I've seen, it was the more user-friendly one."
"I would like to see the vendor improve the efficiency of Blue Prism interaction with applications."
"This solution is lacking attended automation, which is the worst thing about this solution."
"Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete."
"We would like to see intelligent process automation that integrates RPA and machine learning."
"Optical character recognition has room for improvement."
"The control room is its worst feature. It can be laggy, and it is not as user-friendly. We're with staying Blue Prism, but we're moving it from on-premises to Microsoft cloud for cost savings. We looked into Blue Prism cloud. It has a lot of features, but it comes with a lot of costs. Right now, we have six spots, and we're only at 13% utilization. The cost didn't really weigh out for us for moving to Blue Prism cloud, but on-premises, it is working for what we need."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room."
"The interface could be more user-friendly and easier to navigate."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"The OCR for Hebrew text needs to be improved."
"There's some latency when changing from one page to another, so that could be improved."
"I'm trying not to sound negative about it as I like them a lot, however, the process mining and the process mining features stem further away from the development of the robots and the monitoring. The development, run, and monitoring are really closely knit, or really close together, and then process discovery is starting to get there. It's on its way, however, I don't see that it's as closely connected as the other three parts."
"It should have better integration with Microsoft applications such as Excel, SharePoint, Outlook, etc. Power Automate is better for communicating with Microsoft Office applications. With UiPath, we have some difficulty communicating with the Microsoft Office applications. This is the only weakness that I have come across."
"My team has just been learning UiPath for the past three to four months, and they are still hitting a wall in certain areas that they have to dig out of."
"UiPath needs to improve its onboarding and operational excellence."
"However, challenges arise when attempting to automate multiple VPN connections."
"There are some limitations like the UiPath Executor becoming stuck when running 10GB text files, which is something that really needs to be fixed."
"With Excel applications, it is not able to handle a lot of pop ups. It should be able to do this automatically. We just change the format of the file from XLSX to XLS, but it should be able to handle this automatically. Instead, when something pops up, it gets stuck there. This type of thing are small, but still the process gets stuck. I would like to see better integration of applications to avoid these issues."
For any RPA tool it required have a generic /universal governance model where
1. sponsor or Head of RPA implementation
2. Business analysts
3.Architects(solution/technical)
4.Developers ( Full stack - Build, Test and SIT)
5.Scrum master or Sprints head or Project manager
6. QA ( Test automation) - optional
Above generic governance model/structure roles for handling any kind of RPA process.
One proven way to implement centralized automation management is via a CoE. The best practices of Robotic Process Automation states that the use of bots doesn’t increase negative risks for the organization in the development of reusable solutions. The responsibilities of a Centre of Excellence will depend on the exact governance model used. The most common activities include the following:
Business Continuity Requirements:
To have backup or disaster recovery machines for the critical RPA processes with load balancing using central orchestration in different clusters.
For any of the RPA there is orchestration tool which handles all the initiation and processing from one location have it maintained well from risks and disasters with load balancing.
This will helps in business continuity.