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IT executive at a agriculture with 1,001-5,000 employees
Real User
Top 10
Jan 25, 2022
It's quite convenient for mobile and laptop access, but the Room Kit could use some improvement
Pros and Cons
  • "Cisco Wireless is quite convenient for mobile and laptop access."
  • "We use a Cisco product called Room Kit for meetings. It would be nice if Cisco could improve that. I would also like a cloud solution."

What is most valuable?

Cisco Wireless is quite convenient for mobile and laptop access. 

What needs improvement?

We use a Cisco product called Room Kit for meetings. It would be nice if Cisco could improve that. I would also like a cloud solution.

For how long have I used the solution?

I've been using Cisco for about three years, but I've worked with Ruckus and other wireless solutions for about five. 

What do I think about the stability of the solution?

Cisco stability is okay. We call support when we have downtime.

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Cisco Wireless
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What do I think about the scalability of the solution?

Our company has no more than 500 users, so scalability isn't an issue for us.

How are customer service and support?

Cisco support is quite good. I can contact them, and they'll reply.

How was the initial setup?

The initial setup on the first level was straightforward, but the second-level setup was complex.

What about the implementation team?

We had help from a Cisco reseller. 

What other advice do I have?

I rate Cisco Wireless six out of 10. My advice to people implementing Cisco Wireless is to find the right reseller. Find one who can deliver the service you need. That's the most important thing because we might not know the product, so we need support from time to time.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director Of Information Communication Technology at a university with 501-1,000 employees
Real User
Jan 14, 2022
Provides an excellent firewall and is easy to set up
Pros and Cons
  • "I'm very satisfied with Cisco's technical support."
  • "This solution is very expensive, which means we often have to go for cheaper options instead."

What is our primary use case?

I mainly use Cisco Wireless for the core switch and access switch, the router, the firewall, and the access point.

What is most valuable?

The most valuable feature is the firewall.

What needs improvement?

This solution is very expensive, which means we often have to go for cheaper options instead.

For how long have I used the solution?

I've been working with this solution for twenty-two years.

What do I think about the stability of the solution?

This solution is very stable, we don't have any problems with it.

What do I think about the scalability of the solution?

We've had no problems with scalability - the intra-network is about 20 gigabytes on our campus without any issues.

How are customer service and support?

I'm very satisfied with Cisco's technical support.

How was the initial setup?

The initial setup was very, very simple and took three months and three weeks for the whole campus.

What about the implementation team?

We used Jimma University as a consultant and had a good experience with them.

What other advice do I have?

Because of Cisco's expense, we also use Huawei and Ruckus devices, and the interoperability between these three vendors is good. I would give this solution a score of ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Wireless
December 2025
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer1125813 - PeerSpot reviewer
IT Support Team Leader at a tech services company with 201-500 employees
Real User
Jan 6, 2022
Latest technology, simple installation, and good support
Pros and Cons
  • "Cisco Wireless always has the latest technology that supports WiFi 5 and 6."
  • "The solution could improve by having an advanced model with a controller. Additionally, the solution could be more secure."

What is our primary use case?

I am using the Cisco Wireless WAP 300, 200, and 100 series.

What is most valuable?

Cisco Wireless always has the latest technology that supports WiFi 5 and 6.

What needs improvement?

The solution could improve by having an advanced model with a controller. Additionally, the solution could be more secure.

For how long have I used the solution?

I have been using Cisco Wireless for approximately two years.

What do I think about the stability of the solution?

I have found Cisco Wireless to be stable.

What do I think about the scalability of the solution?

The solution is scalable, it has many features for scaling that you can use to control many devices.

Cisco Wireless is good for small to medium-sized businesses.

We have approximately 100 users using this solution.

How are customer service and support?

The support has been good. I have had no issues with them.

How was the initial setup?

The implementation is simple.

What about the implementation team?

One engineer can install the solution. We have two engineers for the support of the solution.

What's my experience with pricing, setup cost, and licensing?

There is no license required to use Cisco Wireless solutions.

What other advice do I have?

I would recommend this solution.

I rate Cisco Wireless an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Region Head - S1@Dimension Data India at a computer software company with 51-200 employees
Real User
Nov 17, 2021
Scalable, simple installation, and wonderful technical support
Pros and Cons
  • "Cisco Wireless is scalable."

    For how long have I used the solution?

    I have been using Cisco Wireless for approximately 25 years.

    What do I think about the scalability of the solution?

    Cisco Wireless is scalable.

    We have approximately 2,500 people using this solution in my organization.

    How are customer service and support?

    The technical support is very good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were previously using Linksys many years ago but they were acquired by Cisco, and we made the migration to Cisco.

    How was the initial setup?

    The installation is straightforward.

    What about the implementation team?

    We have four engineers and one administrator that can do the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    We are on an annual license. The license and the hardware are expensive.

    What other advice do I have?

    I would recommend the solution to others.

    I rate Cisco Wireless an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Yafar Khan - PeerSpot reviewer
    Yafar KhanSenior Network Engineer at a museum or institution with 501-1,000 employees
    Real User

    In today's digital age, a stable and reliable Wi-Fi connection is paramount for businesses, institutions, and organizations. The demand for seamless connectivity has never been higher, and addressing this need is a top priority for many IT management teams. At our organization, providing a stable Wi-Fi experience to a user base of around 4000 individuals is a key objective. To meet this challenge, we turned to Cisco's wireless solution, and the results have been nothing short of impressive.


    Our journey with Cisco's wireless technology began four years ago when we initially deployed the solution. It didn't take long for us to realize the inherent stability and reliability it offered. The network was robust and dependable, ensuring that our users had consistent and uninterrupted access to the internet and our internal resources. This stable foundation allowed our organization to flourish in an increasingly digital world.


    Recently, we took our commitment to providing an exceptional Wi-Fi experience to the next level by integrating our Wireless LAN Controller (WLC) with Cisco's DNA Connector and Cisco Space. This strategic move was motivated by our desire to unlock new features and capabilities for our network. While these modules come with different licenses and price tags, the investment has been justified by the significant value they bring.


    One of the standout advantages of our Cisco wireless network is its scalability. As our organization grows, our network can easily expand to accommodate increased demand without compromising on performance or security. This ability to adapt and scale seamlessly is invaluable in today's dynamic business landscape.


    In conclusion, our organization's objective of providing stable Wi-Fi connectivity to a user base of 4000 individuals has been made possible through the deployment of Cisco's wireless solution. The recent integration of Cisco DNA Connector and Cisco Space has further enhanced our capabilities, even though it required investments in licenses and modules. The advantages of scalability and security that come with our Cisco wireless network have proven to be invaluable, allowing us to meet the growing demands of our digital landscape and ensuring a seamless Wi-Fi experience for all our users. As we continue to evolve, Cisco remains a trusted partner on our journey towards a more connected and secure future.

    it_user938022 - PeerSpot reviewer
    Lead Presales at a tech services company with 1-10 employees
    Real User
    Nov 13, 2021
    Overall good features, highly stable, and scalable
    Pros and Cons
    • "Cisco Wireless is highly stable."
    • "The installation is very tiring and painful, the process could be easier."

    What is our primary use case?

    Cisco Wireless can be used for a wireless solution anywhere you require. 

    Cisco wireless plus, Cisco routers, or Cisco switches,  when combining them together they work very well. Some of the controller features are available now in the Cisco switches and routers. Most companies have Cisco as their backbone infrastructure and if you have Cisco solutions already in place, you should continue with Cisco.

    What is most valuable?

    Overall good featured product.

    For how long have I used the solution?

    I have been using Cisco Wireless for more than one year.

    What do I think about the stability of the solution?

    Cisco Wireless is highly stable.

    What do I think about the scalability of the solution?

    The scalability of Cisco Wireless is good.

    We have approximately 300 users using the solution.

    How was the initial setup?

    The installation is very tiring and painful, the process could be easier.

    We have completed the installation of eight access point routers in three days, and this was because of some issues with the infrastructure. We had a customer that had 10 access points and the controller was there. It was simple, it was only a one-day process to put it in, connect with the controller, and it is configured.

    Other solutions, such as Oracle and Aruba, tend to be less complicated.

    What about the implementation team?

    We have two people that are required at a minimum to do the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    There are annual subscriptions to use this solution. I have not been able to understand the licensing of Cisco. Some of the Cisco executives were not able to understand them either. When you first start out the price is zero but when it comes to a time of renewal you have to pay. 

    I cannot say the solution should be cheaper because it has a good price point. It is not that they are very expensive, but compared to other solutions available in the market they are expensive. However, they are premium products that make the price suitable for what benefits you receive.

    Which other solutions did I evaluate?

    I have evaluated Oracle and Aruba solutions.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Cisco Wireless an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Thanadesh Namuengrak - PeerSpot reviewer
    Lead IT Specialist at a computer software company with 51-200 employees
    Real User
    Top 20
    Sep 28, 2021
    Reliable, scalable, and easy to install
    Pros and Cons
    • "Cisco Wireless solutions are easy to use."
    • "In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing."

    What is our primary use case?

    I use Cisco Wireless for wired and wireless networking.

    What is most valuable?

    Cisco Wireless solutions are easy to use.

    What needs improvement?

    In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing.

    For how long have I used the solution?

    I have been using Cisco Wireless within the past 12 months.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Cisco Wireless scalability is good.

    We have approximately 500 people using this solution in my organization.

    We have plans to expand the use of this solution in the future.

    How are customer service and technical support?

    I have not used Cisco's technical support but I have contacted the distributor for assistance.

    How was the initial setup?

    The initial setup was easy.

    What's my experience with pricing, setup cost, and licensing?

    The price of Cisco Wireless is expensive and there is an additional cost for support.

    What other advice do I have?

    I rate Cisco Wireless a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1646865 - PeerSpot reviewer
    ICT Consultant at a tech services company with 11-50 employees
    Real User
    Sep 23, 2021
    Has good stability and scalability
    Pros and Cons
    • "Cisco Wireless is one of the more stable products so their products are scalable."
    • "Cisco is costlier relative to other solutions."

    What is our primary use case?

    Cisco Wireless is for wireless networking. We use WLAN to connect endpoints wirelessly to mobile phones, tablets, and laptops that have WiFi protocol enabled. We have more than 50 employees using this solution.

    What is most valuable?

    Cisco Wireless is one of the more stable products so their products are scalable.

    For how long have I used the solution?

    I've been using Cisco Wireless for about six years now.

    What do I think about the stability of the solution?

    It's stable.

    What do I think about the scalability of the solution?

    It's scalable.

    How was the initial setup?

    It's easy to set up if you have the technical knowledge. It's not a user-based deployment where you ask the user to go and deploy. You need to have some technical understanding of the solutions before you deploy them. On that level, it's easy to deploy.

    Deployment requires network and hardware engineers but the number depends on the kind of deployment. It depends on the project server. Sometimes it's one or two. If it's a big project, I'll tend to use it more.  But broadly speaking, in terms of domain, you need network engineers, hardware engineers, and network architects.

    What's my experience with pricing, setup cost, and licensing?

    Cisco is costlier relative to other solutions.

    What other advice do I have?

    I would rate Cisco Wireless nine out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1567812 - PeerSpot reviewer
    Senior Manager, Information Technology at a university with 201-500 employees
    Real User
    Aug 27, 2021
    Easy to use and easy to deploy with good performance
    Pros and Cons
    • "The product offers educational licenses that are priced very reasonably."
    • "The solution could be more stable."

    What is our primary use case?

    We primarily use the solution for networking; networking - for WiFi coverage. We don't use it for anything else. 

    What is most valuable?

    So far, overall, it's been good.

    The solution has been stable. The performance is good.

    We find it easy to use. 

    The product offers educational licenses that are priced very reasonably.

    The installation process is very easy. It's quick to deploy and you can do it in less than a day.

    What needs improvement?

    The solution could be more stable.

    For how long have I used the solution?

    We've been using the solution for more than one year. 

    What do I think about the stability of the solution?

    The performance of Cisco is very good. It's a stable product for the most part. That said, there is always room for improvement. 

    What do I think about the scalability of the solution?

    The solution seems to be scalable and meets our needs. We have about 150 people using the product in our organization.

    How are customer service and technical support?

    Technical support from Cisco is great. they are helpful and responsive and we are very satisfied with the level of support they offer. 

    Which solution did I use previously and why did I switch?

    We used to use HP. We've used them for over ten years and we are still using them.

    How was the initial setup?

    We have found the implementation to be simple and straightforward. It's not difficult or complex. It may take up to a day to deploy, however, usually, it takes less than that. the deployment is very fast.

    You only need one person (or at a maximum, two) to handle deployment and maintenance. We have systems engineers that handle it. 

    What's my experience with pricing, setup cost, and licensing?

    We use the product under an educational license, and therefore, we find the solution to be reasonably priced.

    What other advice do I have?

    While I cannot recall the exact version number we are on, we are using the latest version of the solution.

    I'd rate the solution at a nine out of ten. 

    I'd recommend the solution to other users and organizations.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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