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IT Support Team Leader at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Latest technology, simple installation, and good support

What is our primary use case?

I am using the Cisco Wireless WAP 300, 200, and 100 series.

What is most valuable?

Cisco Wireless always has the latest technology that supports WiFi 5 and 6.

What needs improvement?

The solution could improve by having an advanced model with a controller. Additionally, the solution could be more secure.

For how long have I used the solution?

I have been using Cisco Wireless for approximately two years.

What do I think about the stability of the solution?

I have found Cisco Wireless to be stable.

What do I think about the scalability of the solution?

The solution is scalable, it has many features for scaling that you can use to control many devices. Cisco Wireless is good for small to medium-sized businesses. We have approximately…

What is our primary use case?

I am using the Cisco Wireless WAP 300, 200, and 100 series.

What is most valuable?

Cisco Wireless always has the latest technology that supports WiFi 5 and 6.

What needs improvement?

The solution could improve by having an advanced model with a controller. Additionally, the solution could be more secure.

For how long have I used the solution?

I have been using Cisco Wireless for approximately two years.

What do I think about the stability of the solution?

I have found Cisco Wireless to be stable.

What do I think about the scalability of the solution?

The solution is scalable, it has many features for scaling that you can use to control many devices.

Cisco Wireless is good for small to medium-sized businesses.

We have approximately 100 users using this solution.

How are customer service and support?

The support has been good. I have had no issues with them.

How was the initial setup?

The implementation is simple.

What about the implementation team?

One engineer can install the solution. We have two engineers for the support of the solution.

What's my experience with pricing, setup cost, and licensing?

There is no license required to use Cisco Wireless solutions.

What other advice do I have?

I would recommend this solution.

I rate Cisco Wireless an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DevOps System Engineer at Monash University
Real User
Top 5Leaderboard
A fast, easy to use, scalable and stable solution with easy installation and good customer support

What is our primary use case?

I utilize it as a Wi-Fi solution for personal use. 

What is most valuable?

The solution is easy to use and its stable. I like its quality. 

What needs improvement?

The price could be better.  

For how long have I used the solution?

I have been using Cisco Wireless for two or three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is certainly scalable. 

How are customer service and technical support?

Cisco support is good.

Which solution did I use previously and why did I switch?

Prior to using the solution, I used Aruba.

How was the initial setup?

The installation was easy. It took around ten minutes. 

What about the

What is our primary use case?

I utilize it as a Wi-Fi solution for personal use. 

What is most valuable?

The solution is easy to use and its stable. I like its quality. 

What needs improvement?

The price could be better.  

For how long have I used the solution?

I have been using Cisco Wireless for two or three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is certainly scalable. 

How are customer service and technical support?

Cisco support is good.

Which solution did I use previously and why did I switch?

Prior to using the solution, I used Aruba.

How was the initial setup?

The installation was easy. It took around ten minutes. 

What about the implementation team?

We handled the installion on our own. 

What's my experience with pricing, setup cost, and licensing?

The solution does not come with a licensing fee. 

What other advice do I have?

There are many users making use of the solution in Taiwan. 

The solution offers fast response time. 

I rate Cisco Wireless as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Manager at a computer software company with 201-500 employees
Real User
Reliable, scalable, and easy to install

What is our primary use case?

I use Cisco Wireless for wired and wireless networking.

What is most valuable?

Cisco Wireless solutions are easy to use.

What needs improvement?

In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing.

For how long have I used the solution?

I have been using Cisco Wireless within the past 12 months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Cisco Wireless scalability is good. We have approximately 500 people using this solution in my organization. We have plans to expand the use of this solution in…

What is our primary use case?

I use Cisco Wireless for wired and wireless networking.

What is most valuable?

Cisco Wireless solutions are easy to use.

What needs improvement?

In the future, I would like to have Cisco add video documentation on configuring and overall learning of how to use the solutions. For example, in such areas as, security, authentication, and load balancing.

For how long have I used the solution?

I have been using Cisco Wireless within the past 12 months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Cisco Wireless scalability is good.

We have approximately 500 people using this solution in my organization.

We have plans to expand the use of this solution in the future.

How are customer service and technical support?

I have not used Cisco's technical support but I have contacted the distributor for assistance.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Wireless is expensive and there is an additional cost for support.

What other advice do I have?

I rate Cisco Wireless a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sergio Langa
IT Adviser/Manager at CCSAUDE
Real User
Top 20
Good manageability and stability; performance and connectivity could be improved
Pros and Cons
  • "Good manageability, and stability."
  • "There are performance issues, particularly with video calls where throughput is not great."

What is our primary use case?

We are customers of Cisco and I'm the company IT advisor and manager.

What is most valuable?

We find this solution very cost effective. We are using the WAP121 model which has good manageability, and stability. 

What needs improvement?

We sometimes have issues with user load. We have close to 12 users and we have performance issues, especially when we are on video calls. There are lags and connectivity issues in those situations and the throughput is not that good. From our end, performance and connectivity could be improved.

I'd like to see features such as app control, access control, and some level of a firewall feature at the level of the access points, features that are available at the firewall level, so that we can have security and manageability at WiFi level.

For how long have I used the solution?

I've been using this solution for three years. 

How are customer service and technical support?

We have a local support team and whenever we face issues they are very supportive. 

How was the initial setup?

The initial setup was very easy. 

What other advice do I have?

I rate this solution a seven out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mateen Ahmad
Safety Officer at Tata Consultancy
Real User
Has good support services but needs to simplify deployment
Pros and Cons
  • "Cisco has good support services."
  • "Cisco's architecture is becoming complex."

What is most valuable?

Cisco has good support services.

What needs improvement?

Simplification in terms of deployment would be good. The need for different boxes should be improved as well.

The architecture is becoming complex. It's not a three-layer architecture; it's only two layers, and the access is based on the leaf and spine. However, there are lots of components, and we need to add more components and more licenses for services. This ends up becoming costly.

For how long have I used the solution?

I have been working for almost seven years with Cisco Wireless.

How are customer service and technical support?

Cisco's technical support is good.

What's my experience with pricing, setup cost, and licensing?

Because the Cisco architecture is quite complex, you may end up having to add more components and licenses. So, the cost could go up.

What other advice do I have?

Cisco is quite complex compared to Aruba Central, which is more user friendly and easy to handle. I would rate Cisco Wireless at seven on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Operations Manager at a computer software company with 5,001-10,000 employees
Real User
Top 10
Scalable, priced well, but difficult configuration

What is our primary use case?

The primary use of Cisco Wireless is for IT solutions. 

For how long have I used the solution?

I have been using the solution for approximately 10 years. 

What do I think about the stability of the solution?

I find the solution to be very stable. 

What do I think about the scalability of the solution?

The solution is highly scalable. We have approximately 1500 users using this solution.

How are customer service and technical support?

We have been satisfied with the technical support of Cisco Wireless.

How was the initial setup?

The installation is not too difficult but the solution could improve by making the configuration easier.

What about the implementation team?

We did the implementation of the solution ourselves.  We have…

What is our primary use case?

The primary use of Cisco Wireless is for IT solutions. 

For how long have I used the solution?

I have been using the solution for approximately 10 years. 

What do I think about the stability of the solution?

I find the solution to be very stable. 

What do I think about the scalability of the solution?

The solution is highly scalable.

We have approximately 1500 users using this solution.

How are customer service and technical support?

We have been satisfied with the technical support of Cisco Wireless.

How was the initial setup?

The installation is not too difficult but the solution could improve by making the configuration easier.

What about the implementation team?

We did the implementation of the solution ourselves. 

We have approximately 10 engineers and managers that do the implementation and maintenance.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is fair.

Which other solutions did I evaluate?

I have evaluated Aruba, D-Link, and Ruckus solutions.

What other advice do I have?

I rate Cisco Wireless a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Fatim Zahra Berrada Lamine
Network Operations Manager at a tech services company with 51-200 employees
Real User
An easy-to-use solution with valuable FlexConnect feature and great support

What is most valuable?

The FlexConnect feature is the most valuable.

What needs improvement?

It would be great if it is compatible with other products.

For how long have I used the solution?

I have been using this solution for almost six years.

What do I think about the stability of the solution?

Until now, it has been stable in spite of some upgrades.

What do I think about the scalability of the solution?

It is scalable. Our clients are large companies.

How are customer service and technical support?

Their technical support is great.

Which solution did I use previously and why did I switch?

We worked with Cisco Prime and Cisco Controller.

How was the initial setup?

The initial setup was quite straightforward.

What other advice do I have?

It is quite…

What is most valuable?

The FlexConnect feature is the most valuable.

What needs improvement?

It would be great if it is compatible with other products.

For how long have I used the solution?

I have been using this solution for almost six years.

What do I think about the stability of the solution?

Until now, it has been stable in spite of some upgrades.

What do I think about the scalability of the solution?

It is scalable. Our clients are large companies.

How are customer service and technical support?

Their technical support is great.

Which solution did I use previously and why did I switch?

We worked with Cisco Prime and Cisco Controller.

How was the initial setup?

The initial setup was quite straightforward.

What other advice do I have?

It is quite simple. Even if you are not a wireless network expert, you will be able to use it by doing some research. It is not difficult or super complex.

I would rate Cisco Wireless a nine out of ten. I am satisfied with this solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Manoj Chitgopeker
Region Head - S1@Dimension Data India at a computer software company with 51-200 employees
Real User
Top 5
Scalable, simple installation, and wonderful technical support

For how long have I used the solution?

I have been using Cisco Wireless for approximately 25 years.

What do I think about the scalability of the solution?

Cisco Wireless is scalable. We have approximately 2,500 people using this solution in my organization.

How are customer service and support?

The technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were previously using Linksys many years ago but they were acquired by Cisco, and we made the migration to Cisco.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

We have four engineers and one administrator that can do the implementation and maintenance of the…

For how long have I used the solution?

I have been using Cisco Wireless for approximately 25 years.

What do I think about the scalability of the solution?

Cisco Wireless is scalable.

We have approximately 2,500 people using this solution in my organization.

How are customer service and support?

The technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were previously using Linksys many years ago but they were acquired by Cisco, and we made the migration to Cisco.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

We have four engineers and one administrator that can do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license. The license and the hardware are expensive.

What other advice do I have?

I would recommend the solution to others.

I rate Cisco Wireless an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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