No more typing reviews! Try our Samantha, our new voice AI agent.
IT Adviser/Manager at CCSAUDE
Real User
Jul 18, 2021
Good manageability and stability; performance and connectivity could be improved
Pros and Cons
  • "Good manageability, and stability."
  • "We find this solution very cost effective, and we are using the WAP121 model which has good manageability and stability."
  • "There are performance issues, particularly with video calls where throughput is not great."
  • "We sometimes have issues with user load; we have close to 12 users and we have performance issues, especially when we are on video calls, with lags and connectivity issues and the throughput is not that good."

What is our primary use case?

We are customers of Cisco and I'm the company IT advisor and manager.

What is most valuable?

We find this solution very cost effective. We are using the WAP121 model which has good manageability, and stability. 

What needs improvement?

We sometimes have issues with user load. We have close to 12 users and we have performance issues, especially when we are on video calls. There are lags and connectivity issues in those situations and the throughput is not that good. From our end, performance and connectivity could be improved.

I'd like to see features such as app control, access control, and some level of a firewall feature at the level of the access points, features that are available at the firewall level, so that we can have security and manageability at WiFi level.

For how long have I used the solution?

I've been using this solution for three years. 

Buyer's Guide
Cisco Wireless
May 2026
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,387 professionals have used our research since 2012.

How are customer service and support?

We have a local support team and whenever we face issues they are very supportive. 

How was the initial setup?

The initial setup was very easy. 

What other advice do I have?

I rate this solution a seven out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1621029 - PeerSpot reviewer
Domain Architect at a comms service provider with 10,001+ employees
Real User
Jul 10, 2021
Scalable, great for large enterprises, and has good technical support
Pros and Cons
  • "The stability of the solution is good."
  • "Overall, it's a good solution."
  • "The new licensing model isn't as good as what they had before."
  • "The third-party integration capabilities could be better."

What is our primary use case?

I've worked with system integrators and I have deployed the product on multiple types of environments. I've worked at the corporate offices. I've worked on 3G, 4G offloading, public Wi-Fi networks, et cetera.

How has it helped my organization?

You don't have to manage or deploy multiple types of Wi-Fi networks for different use cases. With something like Cisco, your one Wi-Fi solution can cover most or all of your use cases.

What is most valuable?

It is a good fit for large enterprises or even service providers.

Overall, it's a good solution.

The product is very scalable. 

It's configured well and it supports a lot of configuration options such as the proper corporate SSIDs, tunneling features, and integration with Cisco NACs, or other third-party NACs.

The stability of the solution is good.

The technical support has been helpful.

What needs improvement?

The third-party integration capabilities could be better. It still works within Cisco-related products, however, third-party integration is still something that needs some relaxing.

The new licensing model isn't as good as what they had before.

For how long have I used the solution?

I've been dealing with the solution for more than a decade. It's been 10 or 11 years at this point.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

It can scale into whatever level I want to go to. The actual wireless is quite scalable. Scalability is not any trouble.

How are customer service and technical support?

I've been satisfied with technical support. They are helpful and responsive.

Which solution did I use previously and why did I switch?

I've also used Aruba. I actually prefer Aruba to Cisco.

How was the initial setup?

The solution has a moderate level of complexity when it comes to the initial setup. It's not too difficult. However, it's not as straightforward as one would hope, either. 

Depending on what type of network the customer wants, the deployment time varies. It can be either one SSID or a proper BYOD case with a corporate SSID, depending on the solution. 

What's my experience with pricing, setup cost, and licensing?

With the new licensing model, the DNA licensing model, it's a bit on the expensive side. It used to have an option for the perpetual and subscription-based models, however, now they've started pushing you to the subscription models.

What other advice do I have?

I'm a Cisco partner.

I'd rate the product at a nine out of ten. Overall, we've been happy with the capabilities of the product.

That said, if I had to choose between Cisco and Aruba, I'd probably choose Aruba.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Cisco Wireless
May 2026
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,387 professionals have used our research since 2012.
CEO at Dinet Systems Ltd
Real User
Jul 8, 2021
A wireless networking solution that's easy to install and control
Pros and Cons
  • "The most important thing for me is that all the access points are in one group and use one access code. So, when you move from one area to another, you don't disconnect and reconnect again. The device is also very easy to install and control."
  • "The most important thing for me is 0 disconnections while working, and that all access points are in one group and will use one access code."
  • "It would be better if some utility lets us know the best place to install the system. Every time we install it, we have to change it, and we have to add more access points. This is a problem we have all the time. It would be better if it integrated seamlessly with products from other vendors. It'll also help if they included a device diagnostics feature in the next release."
  • "It would be better if some utility lets us know the best place to install the system. Every time we install it, we have to change it, and we have to add more access points."

What is our primary use case?

I implement this solution in restaurants with an external aerial or near the beach. I also deployed this solution in big warehouses.

How has it helped my organization?

Managing a large warehouse requires the use of advanced technology that facilitates work in the warehouse, usually through tablets, laptops, and mobile phones, all of which are connected to the management system via the wireless network. Mobility in a large warehouse requires continuous connection to the computer system.

The CISCO wireless network allows all end units to be managed as a single network with a security code. The transition from one access point to another is done smoothly and according to the intensity of absorption.

What is most valuable?

The most important thing for me is 0 disconnections while working, and that all access points are in one group and will use one access code. The units are easy to install and set up

What needs improvement?

Guidelines and recommendations on where and how to install the units for perfect coverage.

Any utility to test the signal strength. Today every time we install equipment, certain times are forced to change its location due to poor reception.

And seamlessly integrate with products from other suppliers. It will also help if they include a device diagnostic feature in the next release.

For how long have I used the solution?

I have been dealing with Cisco Wireless for three or four years.

What do I think about the stability of the solution?

I have a problem with the small device. Product from Series 300. Sometimes you have to reset this device. Maybe the buffer is overflowing, But after I reset the devices, it's work okay.

Which solution did I use previously and why did I switch?

I have used TP-Link Solution but the Devices hung every 1-2 days

How was the initial setup?

The initial setup and deployment for small businesses are very simple. But for the one with the controller, you have to set up a controller which is not a GUI utility. You have to type a lot in the command line. If you have this with GUIs instead, it will be better. The deployment time depends on the size of the customer's project. This product doesn't require maintenance, just updates to the firmware. 

What about the implementation team?

I install this solution for my customers. 

What's my experience with pricing, setup cost, and licensing?

I think it's affordable. Maybe there are little differences, but it's not very expensive. But with all Cisco products, you have to pay more for the power supply. You'll have to pay for the PoE converter.

What other advice do I have?

I would recommend this product to new users.

On a scale from one to ten, I would give Cisco Wireless a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Radek Skrivanek - PeerSpot reviewer
Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.
Real User
Jun 2, 2021
Scalable, good support, but could be more stable
Pros and Cons
  • "The LAN network conductivity is good."
  • "The LAN network conductivity is good."
  • "The solution is stable but it could be improved. However, this could be because there are not enough APs."
  • "The solution is stable but it could be improved. However, this could be because there are not enough APs."

What is our primary use case?

We use this solution to provide network access and to manages wireless network devices.

What is most valuable?

The LAN network conductivity is good.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable but it could be improved. However, this could be because there are not enough APs.

What do I think about the scalability of the solution?

The solution is scalable and we have 1,000 users using this solution in my organization.

How are customer service and technical support?

The support is good.

What about the implementation team?

The implementation and maintenance are done by our five-person technical team.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Wireless seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Geert Vandevelde - PeerSpot reviewer
ICT Diensthoofd - Head of ICT at Azwest
Real User
Top 10
May 19, 2021
A stable wireless networking solution with good capacity and security
Pros and Cons
  • "The capacity, security, downloading, and exporting data are all very good. It's user-friendly, but if I look at Meraki versus normal Cisco equipment, then I think that Meraki will be much more user-friendly."
  • "The capacity, security, downloading, and exporting data are all very good."
  • "The price could be better. The configuration is also complex. It would be better if there's an NEC solution. That's one of the things we really want to have. It should also be as fast as possible."
  • "The price could be better. The configuration is also complex."

What is our primary use case?

We use it for all kinds of equipment including, laptops, mobile devices, and guest access. We are just using the basic features and just the wireless connection.

How has it helped my organization?

If I take it away, that would be a nightmare because we have a lot of devices working through wireless.

What is most valuable?

The capacity, security, downloading, and exporting data are all very good. It's user-friendly, but if I look at Meraki versus normal Cisco equipment, then I think that Meraki will be much more user-friendly.

What needs improvement?

The price could be better. The configuration is also complex. It would be better if there's an NEC solution. That's one of the things we really want to have. It should also be as fast as possible.

For how long have I used the solution?

I have been using Cisco Wireless for a couple of years.

What do I think about the stability of the solution?

It's stable, but it's expensive.

How are customer service and technical support?

We got in touch with technical support once, and that was good.

How was the initial setup?

The initial setup is complex. We currently have a complex configuration.

What's my experience with pricing, setup cost, and licensing?

It's expensive. The pricing is an obstacle.

What other advice do I have?

I would advise new users not to underestimate the complexity of the configuration.

On a scale from one to ten, I would give Cisco Wireless an eight.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Luiz Kazan - PeerSpot reviewer
Head of Digital Solutions at a computer software company with 1,001-5,000 employees
Real User
Top 5
May 12, 2021
Centralized controls, integration, and provides additional device configuration
Pros and Cons
  • "We were able to utilize the elements of the core and provide a solution to our customers similar to that of Cisco Meraki."
  • "We were able to utilize the elements of the core and provide a solution to our customers similar to that of Cisco Meraki."
  • "We were able to utilize the elements of the core and provide a solution to our customers similar to that of Cisco Meraki."
  • "The main problem that traditional solutions like this one have is that you need to buy packages to deliver a similar solution as a Meraki one."
  • "The main problem that traditional solutions like this one have is that you need to buy packages to deliver a similar solution as a Meraki one."
  • "The main problem that traditional solutions like this one have is that you need to buy packages to deliver a similar solution as a Meraki one."

What is our primary use case?

Before Cisco bought Meraki, we used internal private clouds and offer them to all our customers about five years ago. We wanted a solution that has a centralized core in order to have control, instead of having to install controllers in each customer that you have. We were able to utilize the elements of the core and provide a solution to our customers similar to that of Cisco Meraki. Once the customer's contracts ended, we changed the solution to Aruba or Cisco Meraki.

What is most valuable?

If you think back five years ago, the radios and MIMOs worked better than the other solutions that you had. For now, the Catalyst line has more capabilities to deliver more conductivity for customers for each access point. You can integrate a lot of available solutions on the core to have more enhanced information and allowing businesses to have more control. In distribution centers and in factories it is better to use this solution than Meraki systems because you have more control over the setup and information that you can achieve on those older radios.

What needs improvement?

The main problem that traditional solutions like this one have is that you need to buy packages to deliver a similar solution as a Meraki one. If there was a package that you can buy and have all control features similar to the Meraki dashboard, such as user access control. We can sell this solution more easily if you have those packages available. I do not know if it is a sale strategy for Cisco to limit the functionality.

Which solution did I use previously and why did I switch?

I have previously used and I am still using the IAP model solution from Aruba. This is a solution that can merge different features. For example, we can control the access points locally and there is a cloud platform to manage everything with Meraki that you do not have in traditional Cisco solutions like this one.

Which other solutions did I evaluate?

I have evaluated the Cisco Catalyst line solutions in the past.

What other advice do I have?

I rate Cisco Wireless a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network and Security Engineer at SK international
Real User
Apr 15, 2021
A stable wireless networking solution with great documentation and technical support
Pros and Cons
  • "I like that Cisco Wireless is easy to implement. If you get stuck with any issues, they have ample documentation on the internet. It's easy to implement, and Cisco documentation is easily accessible."
  • "Cisco Wireless is obviously very stable, and there's no doubt about that."
  • "In the next release, I would like to see some AI capability deployed. Other competitors like Mist and Juniper already have it. So, AI features need to be introduced next year."
  • "From a pricing point of view, it's a little bit expensive compared to competitors like Aruba and others."

What is our primary use case?

Our primary use case is to provide enterprise wireless solutions for employees. We're a system integration provider, and we have a number of customers. Our customers deploy our wireless solutions in an active-standby mode for better network stability. We mostly have customers who have standalone wireless controllers.

What is most valuable?

I like that Cisco Wireless is easy to implement. If you get stuck with any issues, they have ample documentation on the internet. It's easy to implement, and Cisco documentation is easily accessible.

What needs improvement?

In the next release, I would like to see some AI capability deployed. Other competitors like Mist and Juniper already have it. So, AI features need to be introduced next year. Cisco is the defacto brand in wireless technology, and they're a little bit behind. They need to introduce some AI features so we can introduce the customer to these new features.

Some training will help because Cisco's new offering, 9800, requires a lot of hands-on experience. This is because the Cisco 9800 controller is new compared to the previous models, like 2504 and 3504. It requires more hands-on experience to get familiar with the terminologies used in 9800. This is because there are some AP profiles and site profiles, and all these things we aren't familiar with. It's a good tool.

For how long have I used the solution?

I've been implementing Cisco Wireless for the last five years.

What do I think about the stability of the solution?

Cisco Wireless is obviously very stable, and there's no doubt about that. When you go for Airwave, it's very stable. The new IOx is going to be stable, and we're deploying it for a couple of customers.

What do I think about the scalability of the solution?

You can deploy it for whatever your user wants and their AP count. It's very good when it comes to scalability.

How are customer service and technical support?

Cisco technical support is great. Cisco is based in Texas and provides technical support in any manner. Cisco provides support to customers who require it for updates or break-fix IT.
Support is wonderful. We haven't had a problem.

How was the initial setup?

It's easy to set up and implement this solution. For a basic implementation, you can deploy it within two or three hours. This is for a basic deployment for publishing SSID and testing. At a granular level, you may need a week to deploy this solution. This is because, in wireless scenarios, you need to do tests and try different testing scenarios. It's a very good basic solution for deploying to the cloud.

What's my experience with pricing, setup cost, and licensing?

From a pricing point of view, it's a little bit expensive compared to competitors like Aruba and others. But the product is also very promising and very stable. The hardware is wonderful. As a system integrator, it's okay, but you'll probably see it as expensive as a customer.

What other advice do I have?

I would advise potential users to implement Cisco wireless if they're implementing Airwaves. The old models like 2504 and 5508 work well with Airwaves. But it requires some specific knowledge to take that to the controllers and unplug the device. Some connectivity is derived from the core to the controller. You need to know what type of connectivity is required, what kind of access, and all those things. Cisco 9800 is a pure IOx, and it has a very straightforward configuration. It's very easy when compared to Airwaves.

On a scale from one to ten, I would give Cisco Wireless a ten for stability and performance. I don't have any issues with that.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1520502 - PeerSpot reviewer
Technology Architect at a construction company with 10,001+ employees
Real User
Mar 7, 2021
Reliable and robust, but needs simpler licensing and management
Pros and Cons
  • "It is a reliable and robust solution. Access and Mobility Groups are useful. We don't use anything very fancy."
  • "It is a reliable and robust solution."
  • "Its licensing has been very frustrating. There is also the complexity of managing the product. These are probably the two reasons why we're looking at Aruba. The way they license this product is not simple. There are some good features in the latest version, but there are additional license costs as well, which is frustrating for us. It is not really a feature issue for us. It really comes down to cost and licensing. They should make it a bit simpler to manage. We find the overall solution a little bit more complex than we would like to deal with. Its troubleshooting is a bit difficult, and it does require a high skill set. Comparatively, Aruba seems quite simple. One of the benefits of the Aruba product is that it is cloud-managed. We don't have to manage the management platform itself, whereas Cisco is on-premise. Its user interface could also be better."
  • "Its licensing has been very frustrating."

What is our primary use case?

We've got a very large install base with Cisco Wireless. We use it for a number of situations.
We use it in warehouses, retail branches, and offices.

What is most valuable?

It is a reliable and robust solution. Access and Mobility Groups are useful. We don't use anything very fancy.

What needs improvement?

Its licensing has been very frustrating. There is also the complexity of managing the product. These are probably the two reasons why we're looking at Aruba.

The way they license this product is not simple. There are some good features in the latest version, but there are additional license costs as well, which is frustrating for us. It is not really a feature issue for us. It really comes down to cost and licensing.

They should make it a bit simpler to manage. We find the overall solution a little bit more complex than we would like to deal with. Its troubleshooting is a bit difficult, and it does require a high skill set. Comparatively, Aruba seems quite simple. One of the benefits of the Aruba product is that it is cloud-managed. We don't have to manage the management platform itself, whereas Cisco is on-premise. Its user interface could also be better.

For how long have I used the solution?

I have been using this solution for maybe 15 years.

What do I think about the stability of the solution?

It is stable and reliable.

What do I think about the scalability of the solution?

It is scalable. There are no issues with scalability. We have approximately 5,000 users.

How are customer service and technical support?

They are very good. I am satisfied with their technical support.

How was the initial setup?

Over the last 15 years, we've done so many installations, and we've had them refreshed many times. We've also done installations in the last six months. It is in the middle in terms of complexity. It is neither straightforward nor too complex.

What's my experience with pricing, setup cost, and licensing?

Its licensing is not simple. There are additional license costs for features, which is frustrating for us. There are some features that are included for free in the base Aruba product, but they are available at additional costs in this solution.

What other advice do I have?

I would rate Cisco Wireless a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Wireless Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Product Categories
Wireless LAN
Buyer's Guide
Download our free Cisco Wireless Report and get advice and tips from experienced pros sharing their opinions.