Our datacenter is built using Cisco switches. We use Cisco products for wireless access, routing, and switching.
Enterprise and Security Manager at University of Fort Hare
Impressive after-sales support, stable, and scales well as our needs evolve
Pros and Cons
- "I like their after-sales support more than anything because it's very good."
- "They have the best after-sales support that I have ever worked with."
What is our primary use case?
How has it helped my organization?
Cisco switches have helped our organization through good connectivity speeds and stability. In particular, it has improved our wireless capabilities.
What is most valuable?
The most valuable feature is the after-sales support. I like their after-sales support more than anything because it's very good.
The sales experience was good because we deal with Cisco directly and then buy through the partners. It means that we developed a close relationship with Cisco in the process.
Cisco has been adding things on top of their devices, like DNA, which makes managing them very easy.
What needs improvement?
For people who are new, the interface can be confusing. For me, however, I don't think that there's anything that can be simplified because I'm used to the command line and the old way of working with Cisco switches. I find them simple.
Buyer's Guide
Cisco Ethernet Switches
July 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
903,147 professionals have used our research since 2012.
For how long have I used the solution?
We have been using Cisco Ethernet Switches for between 15 and 16 years, since 2004.
What do I think about the stability of the solution?
This is a very stable product that we have barely had issues with.
What do I think about the scalability of the solution?
This is a very scalable solution. When we started, we didn't have enough switches and other equipment. One of the beauties is that when we add new technologies or buy new switches, it scales.
We are in a university setting and there are new students every year, so we always have to connect more people to our network. It is definitely scalable and we plan to increase our usage in the future.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
I have worked with products from Juniper, HP, and many other vendors that have switching products. Cisco is the best, not necessarily the team, but the after-sale support.
In some places I have been, they were using other brands. Based on their experience after I introduced them to Cisco, they stuck with it because of the support.
How was the initial setup?
I completed the Cisco training in 2008 and from there, the initial setup was simple.
What's my experience with pricing, setup cost, and licensing?
Cisco products are not cheap, which is something that can be improved.
What other advice do I have?
There used to be a problem with programmability, but with the release of the new switches, I don't think that there's anything that needs to be added.
I would recommend them any day.
My advice for anybody who is considering this type of product is that when you buy a Cisco device, you don't just buy the device but the whole organization. Cisco will get people to assist you when you've got an issue, and they will make sure that you get that support. They have the best after-sales support that I have ever worked with.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RF Planning Manager at Sabafon
High quality, stability solid, scalable, feature functions need updating
Pros and Cons
- "We have found it to be scalable. We have approximately three million subscribers."
- "Cisco is a large company and their product is very good with high quality."
- "In the future, some of the features could be updated to support the latest functions."
What is our primary use case?
We are a GSM mobile network operator and we use the solution for internet data.
What is most valuable?
Cisco is a large company and their product is very good with high quality. The features and customer support are good.
What needs improvement?
In the future, some of the features could be updated to support the latest functions.
For how long have I used the solution?
I have been using the solution for approximately ten years.
What do I think about the stability of the solution?
The product is really stable we have not had a problem in the ten years we have been using it.
What do I think about the scalability of the solution?
We have found it to be scalable. We have approximately three million subscribers.
What about the implementation team?
We have 20 internal engineers that do all the installation, configuration and aftercare of the product.
What's my experience with pricing, setup cost, and licensing?
It is an expensive product.
What other advice do I have?
If there is another product cheaper than Ciscos and runs just as well we would switch but currently, we are satisfied.
I would recommend the solution to others.
I rate Cisco Ethernet Switches a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Ethernet Switches
July 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
903,147 professionals have used our research since 2012.
VP of IT at a tech services company with 51-200 employees
Scalable and stable with a variety of models to choose from
Pros and Cons
- "We only deal with Cisco products, they are very good."
- "There are some GUI configuration improvements that they can implement in the future for the product models."
What is our primary use case?
We are using the solution for LAN routing in both manufacturing industries and IT sectors. We use a variety of different models of the solution. We have used the 4000, 9000, 9200, and 9400 Series switches. Currently, we are deploying the 9000 Series to customers at data centers and when it comes to core switches at data centers we are using the 9400 model.
What needs improvement?
There are some GUI configuration improvements that they can implement in the future for the product models.
For how long have I used the solution?
I have been using the solution for over forteen years.
What do I think about the stability of the solution?
We have found the solution to be stable.
What do I think about the scalability of the solution?
The solution is scalable. We have deployed more than 1000 switches to customers.
How are customer service and technical support?
We provide support for the client.
What about the implementation team?
We do the deployment of the solution using a team of approximately five people. The time it takes to do the deployment all depends on the client's requirements. The range of time it can take varies depending on the design and architecture involved.
What's my experience with pricing, setup cost, and licensing?
There are different licensing based on the model of the solution.
What other advice do I have?
We only deal with Cisco products, they are very good.
I rate Cisco Ethernet Switches a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Pre Sales Engineer at a non-tech company with 201-500 employees
A stable and scalable solution with great VMA architecture
Pros and Cons
- "I think the VMA architecture is valuable."
- "In my experience, Cisco Ethernet Switches are stable."
- "If Cisco Ethernet Switches can work both on-prem and in the cloud, it would be an advantage."
- "Sometimes businesses may not require those licenses because they are just using them as the third street. It's a business challenge which we're facing in the Asian countries."
What is our primary use case?
How we use Cisco Ethernet Switches depends on the customer's requirements. We just connected Alliance switches with trans 2/4 switches in our office, and we have deployed it as a static configuration. We are not planning any other protocol for the permission and the configuration we aren't using. But for our customers, we go with the VMA architecture, networking, and Cloud Meraki and Experian from Cisco.
What is most valuable?
I think the VMA architecture is valuable.
What needs improvement?
I don't have any issues on the technical aspects, but on the business side of things, I see that almost all the Catalyst and high-grade switches are now required to have a VMA license. Sometimes businesses may not require those licenses because they are just using them as the third street.
It's a business challenge which we're facing in the Asian countries. Customers don't require a VMA environment at the moment, but it's essential to purchase a VMA license for some of the switches. It's a challenge that we're facing during sales or presales because when it comes to the competition like Cisco SSL and the others, they don't have that kind of a restriction.
If I would like to purchase a new switch, it can be a higher-end switch like a Chassis switch or a basic L2 or L3 switch—any switch where we can purchase a support bundle and install and use it. But with the VMA license, we need to activate the license, or the Ethernet switch will not perform. It won't work.
If Cisco Ethernet Switches can work both on-prem and in the cloud, it would be an advantage. Other vendors are already offering this option. It would be a great added advantage to use the same switch in standalone mode, as a local MM or VMA, and for cloud control.
For how long have I used the solution?
I have been working with Cisco Ethernet Switches for about 12 years.
What do I think about the stability of the solution?
In my experience, Cisco Ethernet Switches are stable.
What do I think about the scalability of the solution?
In my experience, Cisco Ethernet Switches are scalable.
How are customer service and technical support?
Cisco Ethernet Switches come with good technical support. But sometimes we get engineers who aren't as knowledgeable, but we can speak to them and fix a problem within a couple of hours.
How was the initial setup?
The initial setup of Cisco Ethernet Switches is very straightforward in my experience.
It's quite easy. But I think it depends on the knowledge and experience of the engineer.
We don't conduct any annual maintenance, but it's probably best to do it annually.
What other advice do I have?
I would recommend Cisco Ethernet Switches to others.
On a scale from one to ten, I would give Cisco Ethernet Switches a ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Data Center Admin at Sysnet Global Technologies
Stable, they have good replacement service, and the technical support is helpful
Pros and Cons
- "The procedures and handling of these switches are easy."
- "Cisco Switches are the best and I recommend them."
- "The initial setup can be simplified."
What is our primary use case?
We use these switches as part of our data center infrastructure.
What is most valuable?
These switches are stable and they have a good replacement service.
The support is good.
The procedures and handling of these switches are easy. Anything that you need to know is available in a Google search, or from the technical support.
What needs improvement?
The initial setup can be simplified.
For how long have I used the solution?
We have been using Cisco Ethernet Switches for approximately 10 years.
What do I think about the stability of the solution?
Stability is one of the key features of this product.
What do I think about the scalability of the solution?
We are using the Cisco 4503-E and these switches are very scalable. There are some models that have plenty of ports.
Users do not connect directly to this switch. Rather, only servers are connected and we have perhaps 20 of them.
Which solution did I use previously and why did I switch?
We also have experience with HPE switches. The HPE switches are okay, but Cisco is the best when it comes to things like the CLI. I prefer them.
Juniper is also a good company and they have good switches.
What other advice do I have?
Cisco Switches are the best and I recommend them.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a tech services company with 501-1,000 employees
Good support, stable, and several models support organizations of different sizes
Pros and Cons
- "This product is widely available and the warranty is very good."
- "Overall, I am happy with this product and I don't have any suggestions for improvements to features at this time."
- "The pricing should be reduced so that they are more competitive."
What is our primary use case?
We are a solution provider and the Cisco Ethernet Switch is a network infrastructure product that we implement for our clients. The use case depends on their requirements but it is used for network access. We also use them for our network.
What is most valuable?
This product is widely available and the warranty is very good.
There should not be any challenges with configuration or maintenance.
They have an internal monitoring system.
What needs improvement?
The pricing should be reduced so that they are more competitive.
For how long have I used the solution?
I have been using Cisco Ethernet Switches for 15 years.
What do I think about the stability of the solution?
This product is very stable and I don't think that we've had any failures.
We had trouble with the hardware one time but Cisco replaced it.
What do I think about the scalability of the solution?
Scalability varies from model to model. We have a particular model that was sized according to our use case and requirements. In general, they are very scalable.
How are customer service and technical support?
We have good support from Cisco. They have a nice team and when it comes to service, they have a defined timeline. We haven't face any issues in terms of service.
What's my experience with pricing, setup cost, and licensing?
Cisco now has more products that are priced for small businesses, so they do have some cheaper models.
What other advice do I have?
Overall, I am happy with this product and I don't have any suggestions for improvements to features at this time. I think that they have the best product available.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder, Architect at Espina IT
Reliable, with a good reputation, easy to setup, and good support
Pros and Cons
- "Cisco's support is number one in the world."
- "For anyone who is interested in using switches, I would definitely recommend Cisco."
- "The price could be improved by being reduced."
What is our primary use case?
We are system integrators. We deal with Cisco solutions for our customers in data centers, enterprise networks, and Service Cloud networks.
What is most valuable?
Cisco's support is number one in the world.
It is very stable.
As a company, they have a very good reputation. They invest a lot in research, and they come up with new solutions, new technologies, and new products.
What needs improvement?
The price could be improved by being reduced.
The new software has been released in Cisco Switches, which is meeting with the market's demands. Earlier they used to have many different models.
This solution is still lacking in some areas.
For how long have I used the solution?
I have been working with Cisco Ethernet Switches since 2000. Twenty years now.
What do I think about the stability of the solution?
Within the twenty years, we have had many issues. There could be a data error, there could be a software bug or hardware failure. It happens, it's a machine.
How are customer service and technical support?
Cisco's technical support is very good.
How was the initial setup?
The initial setup is very easy. It's not complex.
They have a very good website. If you get stuck, you can go to the website to get a solution. That's the beauty of Cisco products, everything is available on the website.
What's my experience with pricing, setup cost, and licensing?
The price is a bit on the high side.
Normally what they do is go case by case and give discounts based on the customer's budget, and on the competition.
What other advice do I have?
For anyone who is interested in using switches, I would definitely recommend Cisco. They are pioneers in the industry and you can find Cisco engineers anywhere.
Nowadays, everything is fine. They are good, and they move forward with the latest technologies. They are always ahead of their competitors. I feel that now they are on the right track and I don't see any issues.
Customers always choose Cisco.
I would rate Cisco Ethernet Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solution Architect at a tech services company with 11-50 employees
Good availability and load balancing and relatively easy to scale
Pros and Cons
- "The security of the switches is pretty impressive. There are many security features available on the product."
- "The solution is very stable and Cisco is very reliable."
- "The enterprise-level switches should have a simpler deployment. They should make it possible for lower-skilled workers to be able to deploy the product."
What is our primary use case?
We primarily use the solution for data centers and also for local area networks for enterprises.
What is most valuable?
I've worked with many features on Cisco's switches. However, the newest features I've used were on Nexus switches. The VPC on Nexus switches, supported on Nexus switches, provides high availability and load balancing for virtual port channels. It is a link aggregation we used in data centers. It's been fantastic.
The security of the switches is pretty impressive. There are many security features available on the product.
What needs improvement?
The solution could always benefit from some more security features. For example, they need something which is mainly used for enterprise networks that allow for identity-based security or authentication.
The pricing of the switches could be lowered. Right now, they are quite expensive.
The enterprise-level switches should have a simpler deployment. They should make it possible for lower-skilled workers to be able to deploy the product. It should be just as easy as turning them on, powering them up, and connecting the PCs, which would be the same as or similar to a generic simple switch. Many users can't use Cisco's advanced features and won't be able to deploy Cisco's advanced CLI or other management tools otherwise.
For how long have I used the solution?
I've been dealing with Cisco's switches for more than 20 years.
What do I think about the stability of the solution?
The solution is very stable and Cisco is very reliable. It doesn't crash. There aren't bugs or glitches. I have experience on switches, which we've not reloaded for more than five years, even. They have been up and running for five years and don't cause us any trouble, which is impressive.
What do I think about the scalability of the solution?
The solution is quite scalable. They support our stacking feature, which means we can stack up to eight switches together to have scalable port numbers in terms of port numbers and also throughput.
How are customer service and technical support?
I've contacted technical support in the past, and, in my experience, they are very good. They are helpful and responsive. However, I do find that they don't answer all your questions or resolve your issues. Most of the time it depends on the customer's agreement.
I'm not the owner of the equipment. I work for customers in a deployment project's implementation and support. Most of the time the level of support provided depends on how much money the company we are assisting has paid to Cisco.
Which solution did I use previously and why did I switch?
I've used Foundry switches in the past, which is a brand that does not exist any longer. Those switches were also very good in terms of stability. We used them in industrial ethernet environments. However, they are not products that are produced anymore.
How was the initial setup?
The initial setup's level of difficulty varies quite a bit. For ethernet switches with default configurations, it's easy enough for normal operations. However, if you want to make use of more advanced features via Cisco, it requires a lot of advanced knowledge. It's not straightforward. It requires experience and in-depth knowledge of Cisco CLR or other management tools. You need to be an expert, or to hire one.
Simple operations or simple deployments don't take more than one day. For both switches, it takes even less than an hour. However, if you want to deploy more advanced features like .money for the set or more features like routing, etc., it can take one or two days. It shouldn't take longer than that.
What's my experience with pricing, setup cost, and licensing?
Cisco's pricing is quite high. It's on the higher end of the spectrum in comparison to other options on the market.
What other advice do I have?
I've worked with Cisco switches, but not industrial switches. I've worked with the 2900 series switches, as well as the 2800, 3700 series, and 3800 series of switches. Those are Cisco's enterprise and LAN switches.
I would recommend using Cisco ethernet switches.
I'd rate the solution nine out of ten overall.
There are some issues with the product, which is normal. nothing is ever perfect. However, compared to other options, Cisco is your best bet.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Member of Technical Staff at a tech services company with 201-500 employees
Straightforward to set up and has a stable basic feature set
Pros and Cons
- "We only use the basic features and we find that it works well."
- "With stable switches, we can focus on our own products."
- "The NX-API REST is not very good and should be improved."
What is our primary use case?
connect our servers
How has it helped my organization?
with stable switches, we can focus on our own products.
What is most valuable?
We only use the basic features, like VLAN, Spanning tree, we find that it works well.
What needs improvement?
REST API should be first priority than traditional CLI.
For how long have I used the solution?
We have been using Cisco Nexus switches for quite some time.
What do I think about the stability of the solution?
I think that stability is pretty good.
What do I think about the scalability of the solution?
I am not sure how well this product scales. Everybody in our company uses it.
How are customer service and technical support?
I have not spoken with the support team.
How was the initial setup?
The initial setup is straightforward.
Which other solutions did I evaluate?
We have been using Cisco Ethernet switches since day one.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chairman Infrastructure & Application Development Services at atnis
Good material available on their website enables an easy setup
Pros and Cons
- "Cisco is the world leader in these systems, the expertise they have is very good compared to others, and we can trust Cisco from a technical perspective."
- "Cisco could also open the API up to work closely with other systems."
- "Cisco is now competing with companies that are putting out cheaper switches so the price could be something that could be improved upon."
What needs improvement?
Cisco is now competing with companies that are putting out cheaper switches so the price could be something that could be improved upon. However, if you want the best in the industry then you need to pay for it. Cisco could also open the API up to work closely with other systems.
For how long have I used the solution?
We have been using Cisco Ethernet Switches for eighteen years. We only deal with Cisco switches.
How are customer service and technical support?
It is much easier and faster to get to the Cisco support, which is good. Secondly, Cisco is the world leader in these systems. The expertise they have is very good compared to others. We can trust Cisco from a technical perspective. For example, if you are buying a car you would not buy from a company that will not give you support. Also, you wouldn't buy a car from a company that is not proven in the industry. These are two things that should be taken into consideration while you are looking at any product. Then you should get into technical features.
How was the initial setup?
Cisco has very good material available on their website to read and to do yourself. This makes the initial setup of these switches very easy.
What about the implementation team?
We handle all of the setup ourselves.
What other advice do I have?
I highly recommend Cisco Ethernet Switches if you have the budget for it. I would rate Cisco switches at a ten on a scale of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Updated: July 2026
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