Generally, we use the product just to switch traffic.
They just work. Their reliability has been great for our organization.
We just need them to run. There's not any feature that we sought out and we bought them. We bought them due to the fact that we needed switching capabilities and Cisco is pretty reliable.
The solution can scale.
Technical support is helpful and responsive.
They can make the licensing model a little easier. I know they've made some recent changes, it's a little confusing. It's more complicated than it once was.
I've been using Cisco switches for 20 years. It's been a very long time.
The solution is quite stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.
They're doing the job fine. We have upgraded them when we needed to. We can scale as necessary.
I can't speak to how many users are currently on our switches.
Tech support has always been good. They are helpful and responsive. I'm quite satisfied with their level of service.
We also use Aruba switches and Dell PowerConnect.
The implementation process has a moderate level of difficulty. It's not straightforward or complex; it's somewhere in the middle. Sometimes they change the iOS around, and that lends itself to a bit of complexity. You have to work on updating items.
There were a couple of versions early on where we buy a different model switch and the operating system was different, with different commands and stuff.
We didn't really have a specific implementation strategy.
Initially, some of the switches took about an hour to implement.
I take care of the maintenance aspects of the product. You don't need a lot of people to do it.
Occasionally, we've gotten outside help when we've needed it, however, most of the time I take care of that myself.
When we have gotten outside help, the experience has always been positive.
I haven't specifically witnessed any ROI while using this solution.
The licensing model is difficult to understand.
We get the SMARTnet and one of the switches has that Cisco ONE licensing. It's probably running about $12,000 a year right now. There aren't any add-on costs on top of that that I am aware of.
We're just customers and end-users.
We've had several versions over the years, mostly Catalyst switches.
It's just a really solid product. I'd give the product a rating of eight out of ten as they are really good switches.