Pre Sales Engineer at a non-tech company with 201-500 employees
Real User
A stable and scalable solution with great VMA architecture
Pros and Cons
  • "I think the VMA architecture is valuable."
  • "If Cisco Ethernet Switches can work both on-prem and in the cloud, it would be an advantage."

What is our primary use case?

How we use Cisco Ethernet Switches depends on the customer's requirements. We just connected Alliance switches with trans 2/4 switches in our office, and we have deployed it as a static configuration. We are not planning any other protocol for the permission and the configuration we aren't using. But for our customers, we go with the VMA architecture, networking, and Cloud Meraki and Experian from Cisco.

What is most valuable?

I think the VMA architecture is valuable. 

What needs improvement?

I don't have any issues on the technical aspects, but on the business side of things, I see that almost all the Catalyst and high-grade switches are now required to have a VMA license. Sometimes businesses may not require those licenses because they are just using them as the third street. 

It's a business challenge which we're facing in the Asian countries. Customers don't require a VMA environment at the moment, but it's essential to purchase a VMA license for some of the switches. It's a challenge that we're facing during sales or presales because when it comes to the competition like Cisco SSL and the others, they don't have that kind of a restriction.

If I would like to purchase a new switch, it can be a higher-end switch like a Chassis switch or a basic L2 or L3 switch—any switch where we can purchase a support bundle and install and use it. But with the VMA  license, we need to activate the license, or the Ethernet switch will not perform. It won't work.

If Cisco Ethernet Switches can work both on-prem and in the cloud, it would be an advantage. Other vendors are already offering this option. It would be a great added advantage to use the same switch in standalone mode, as a local MM or VMA, and for cloud control.

For how long have I used the solution?

I have been working with Cisco Ethernet Switches for about 12 years. 

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Cisco Ethernet Switches
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What do I think about the stability of the solution?

In my experience, Cisco Ethernet Switches are stable.

What do I think about the scalability of the solution?

In my experience, Cisco Ethernet Switches are scalable.

How are customer service and support?

Cisco Ethernet Switches come with good technical support. But sometimes we get engineers who aren't as knowledgeable, but we can speak to them and fix a problem within a couple of hours.

How was the initial setup?

The initial setup of Cisco Ethernet Switches is very straightforward in my experience.
It's quite easy. But I think it depends on the knowledge and experience of the engineer.

We don't conduct any annual maintenance, but it's probably best to do it annually.

What other advice do I have?

I would recommend Cisco Ethernet Switches to others.

On a scale from one to ten, I would give Cisco Ethernet Switches a ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Network Engineer at Transportation
Real User
Pros: streamlined and versatile solutions. Cons: expensive maintenance fees and they are slow with patches

What is most valuable?

Versatility and streamlined IOS

Availability of expertise on the market (resources)

How has it helped my organization?

Streamlined IOS helped to develop templates for Ethernet Switches without worrying of compatibility of commands in regards to hardware platforms.

Modularity of Industrial switches (IE3000) provides flexibility in solutions yet based on one platform.

Vast array of Industrial models (IE2000, IE3000, IE4000, IE5000).

What needs improvement?

Acceptance of open source trends (there is slight move already - just keep going)

For how long have I used the solution?

10 years overall for all switching/routing products. Industrial switches for last 5 years.

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

Well, need more pro-active option to add PoE modules to Industrial switches.

How are customer service and technical support?

Customer Service:

We deal with a Cisco partner - 4.5 out of 5.

Technical Support:

We deal with a Cisco partner - 4.0 out of 5. Sometimes we find the solution before we get an answer from the Cisco partner.

Which solution did I use previously and why did I switch?

Everything is driven by business requirements, which in turn different from one project to another. Major points are: availability of support/expertise beyond internal resources, territorial coverage, performance and support of multiple options from enterprise to industrial environment

How was the initial setup?

Straightforward.

What about the implementation team?

90 % in house. Vendor team has sufficient skills.

What's my experience with pricing, setup cost, and licensing?

Cisco should look into more flexible licensing for hardware/IOS. It is hard to beat some vendors' lifetime warranty even they offer less in functionality compare to Cisco.

Which other solutions did I evaluate?

There are multiple vendors but they are very specialized and do not support versatile solutions. For example, we had to move from Schneider switches as they were just a marketing move by vendor and did not provided better performance or compatibility with SCADA products.

What other advice do I have?

Start from your business requirements (what would you like to have) and budget (what can you afford).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
April 2024
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
IT Specialist at Xpert Systems Shpk
Real User
Top 20
Simple to implement, stable, and quick support
Pros and Cons
  • "Cisco Ethernet Switches have a lot of valuable features. One that stands out to me is its ease of implementation."
  • "The ease of use of Cisco Ethernet Switches could improve. It is different to use them if you do not have prior knowledge."

What is our primary use case?

We have been utilizing Cisco Ethernet Switches to establish networks tailored to the customer's needs. For instance, if they want to set up a network for their office or personal use, but not for large corporations. I am not as proficient or experienced with implementing it for large enterprises.

What is most valuable?

Cisco Ethernet Switches have a lot of valuable features. One that stands out to me is its ease of implementation.

What needs improvement?

The ease of use of Cisco Ethernet Switches could improve. It is different to use them if you do not have prior knowledge.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately six months.

What do I think about the stability of the solution?

The stability of Cisco Ethernet Switches is great. Once we did have a problem Cisco was quick and fast to solve it.

How are customer service and support?

The support was quick to solve one of the issues we were having with stability.

How was the initial setup?

The initial setup of Cisco Ethernet Switches can be simple, but it does require some level of experience and certification. Once you have that, it's easy to apply all your knowledge and scripts to real-world scenarios.

The deployment took some time because we had to configure each one individually and troubleshoot any issues that arose. Once we were able to successfully ping the last router and access the internet, we were finished. However, some of our trouble may have been due to our lack of experience and professionalism as some of my colleagues who work with Cisco and other solutions did not have as much difficulty. It ultimately depends on how much hands-on experience you have with the products.

I rate the initial setup of Cisco Ethernet Switches a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution has different prices depending on the features that you want to have.

What other advice do I have?

I would recommend Cisco Ethernet Switches for those who have prior knowledge because they can be difficult to use.

I rate Cisco Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Senior Director of IT and Data Analytics at a performing arts with 201-500 employees
Real User
Scalable, good POE functionality, and responsive technical support
Pros and Cons
  • "One main feature of this solution is the POE switches."
  • "The interface and dashboard could look better."

What is our primary use case?

We are using the solution as switches for our organization's network.

What is most valuable?

One main feature of this solution is the POE switches.

What needs improvement?

The interface and dashboard could look better.

For how long have I used the solution?

I have been using the solution for approximately two years.

What do I think about the stability of the solution?

I have been using a lot of hardware that is probably close to 10 years old. We did have an issue once with one of our switches that would just auto-reset and wipe out and randomly restart. I do not know the full details, but we ended up just replacing it.

In the future, there should be readily available instructional videos.

What do I think about the scalability of the solution?

The scalability is pretty good, all you need to do is add more racks. We have approximately 70 people that rely on this solution from my organization.

How are customer service and technical support?

We paid for the technical support and they were good.

How was the initial setup?

The initial setup is straightforward.

Which other solutions did I evaluate?

I have been evaluating Fortinet solutions.

What other advice do I have?

I rate Cisco Ethernet Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Information Technology Manager at FAP Marine Terminals Ltd
Real User
Good performance and easy to maintain
Pros and Cons
  • "What I like the most is the performance and the latency that Cisco provides."
  • "The GUI is not that easy."

What is our primary use case?

We are using Cisco Switches in a data center for access at the core level and the access level as well.

What is most valuable?

What I like the most is the performance and the latency that Cisco provides.

Once you have the Cisco box, you can put it in its place, switch it on and you can forget that it is there.

What needs improvement?

The GUI is not that easy. They need to work on the CLI, and to do that you have to have technical resources in-house if you want to do it yourself.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately two years with this company. I have been using Cisco for two years, but in my entire career, I have been using Cisco for 15 years.

What do I think about the stability of the solution?

It's a stable solution. There are no issues with stability.

What do I think about the scalability of the solution?

There are no limitations to scalability. It depends on what you choose. Once you choose the product you want then collaborate with getting that box which is important.

You need to know what your plan is two years in advance, and how you want to upgrade it. You will need to select the box as it is.

If you make your own selection, there may be an issue. Cisco provides many scalable options.

How are customer service and technical support?

It has never been a case of getting support from Cisco directly. I have purchased Cisco from my vendor and receive 100% support. I have no issues with support in my city. From whatever vendor I purchase from, I get full support.

How was the initial setup?

The initial setup is not too complex, but you will need to have technical resources if you want to configure it properly.

They are plug and play. You can just plug and start working with it, but in order to use the full features or basic features, you need some kind of technical expertise.

In Cisco, the GUI interface is not that easy. 

If you are not a technical person, you can install it, but you can't use it to its full potential. You will be working with a simple switch and for what you are paying, you won't be getting anything out of it, as it won't be configured properly.

What's my experience with pricing, setup cost, and licensing?

The price could be reduced. Cisco is costly.

Price is a major concern with Cisco. Companies tend to move away from Cisco because the price is on the higher side. In addition to the fees being high, you pay for support which is also on the higher side.

Many companies tend to go with other options because of pricing.

Which other solutions did I evaluate?

We did a comparison between Cisco and Ruckus because we were looking at changing our wireless system.

We use Cisco, but have not used Ruckus before and wanted to evaluate which was better.

The PoC that was completed showed that Ruckus was more successful and useful than Cisco. Also, the cost of Cisco is much higher than Ruckus is.

When comparing cost, the ROI, and the cost of support, Cisco is way above Ruckus. We have decided that we will be changing to Ruckus.

What other advice do I have?

I would 100% recommend Cisco Switches to others who are interested in using them.

Being an IT head, and running a data center, my top priority is to have zero down-time.

Once you have Cisco, your mind is at ease, there will be no issues.

If my rating is based on technical and functionality then I would rate this solution a ten out of ten. If you include the cost and the support then I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1180785 - PeerSpot reviewer
IT Operations Engineer at Infosysta
Real User
Provides stable security and configurable VLAN management
Pros and Cons
  • "This is a great solution for network switching and security."
  • "Technical support for integrations with other network products is insufficient and should be improved."

What is our primary use case?

We use Cisco as a business switch on a small network of about 30 users. We use it for internet sharing, as centralized management for the network and active directories, as a domain controller, and for file sharing.

How has it helped my organization?

This product provides us with stable security and configurable VLAN management.

What is most valuable?

The most valuable part of this solution for us VLAN (Virtual Local Area Network), MAC authentication and security.

What needs improvement?

For Cisco, the interface between fiscal small business switches and the Cisco Catalyst or Enterprise switch is a little bit different. So, I needed to take some time to understand how this will impact the network if we plan to scale it in the future and to learn the different interfaces. I think it would be better for Cisco to unify the interfaces between their products. It might make it easier for users to use different models concurrently as different versions of switches and improve scalability.

It is not really a feature of the solution itself, but I also think that the technical support directly from the company should be better in the area of handling integrations.

For how long have I used the solution?

We have been using this product for around 10 years.

What do I think about the stability of the solution?

I am very satisfied with the stability. We have not suffered any stability issues with the product being unstable on the network and it is not difficult to support. It is a very rare thing to have something happen that is related to the stability of the product.

What do I think about the scalability of the solution?

Once you understand how the product works, it is easy to configure. I do not see any significant limitation on the scalability of the product so long as you have chosen the right product for use in your environment.

How are customer service and technical support?

In most cases when I need to solve an issue, I search for a solution on Google and in the internet communities. I usually find what I need there. So mostly I don't need any help from support.

When I contact support, most of the time they provide good information and they are helpful, but sometimes they will not help. The problem is with acknowledging the need for integration support. If you call about integration between products, they might say something like "this is Cisco and we do not support this other product, we are supporting only Cisco products." Cisco is not the solution for everything, and they must know that the product integrates or gets integrated into a network. They are aware of that and should have the experience to help users integrate products when their product is involved. 

So, overall I'm satisfied with technical support if I call with an issue that is related only to the Cisco product, but sometimes I'm not satisfied when an issue is related to integrating or connecting with other products.

Technical support could be better in this way.

Which solution did I use previously and why did I switch?

As I moved around between three or four companies to get better jobs and positions, all of them were using Cisco. In some places, we were using HP ProCurve switches. Having that experience previously is the reason why we went with Cisco for the network at this company. It costs more, yet we get a stable product with the most features. Cisco is more reliable, especially in a critical environment.

How was the initial setup?

For small networks, the initial setup is straightforward. You can simply connect the product to the network and it would work. But the configuration for VLANs, to configure specific ports, and to configure security, the product has a little different interface than other Cisco solutions. So the first time setup it easy. You just have to connect and it is plug-and-play. But the difference in the interface between models makes it harder to understand the version and adapt to the differences from the other types of Cisco switches. If the interface had been the same, it would have been very quick to set up.

What about the implementation team?

Actually, I did the deployment by myself. I didn't need any help or support from the vendors. If I do ever need help, I usually go to the internet and use the community and forums. In extreme cases — and very rarely — I contact the vendor directly. 

What's my experience with pricing, setup cost, and licensing?

It is certainly not the least expensive product for switching, but I think it is the best and if you have the budget it is worth it.

Which other solutions did I evaluate?

I evaluated other options by my previous experience, so, in a way, we did evaluate other choices, but I had already made up my mind because of what I knew.

What other advice do I have?

Cisco is the better solution if someone is considering it and they are willing to pay for it. The product is expensive to buy. In my current position, the budget is not a problem. If other people are in a similar situation where they can afford Cisco, I recommend Cisco. If they do not have a big budget and they need to be more budget-minded, I can recommend the HP ProCurve (now HP Networking) and D-links (Ethernet Switches) as my first choice for less expensive options.

On a scale from one to ten where one is the worst and ten is the best, I would rate Cisco ethernet switches as an eight. It is not a ten because of the differences in the interface and the quality of integration support with other products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consulting Engineer EMEA at a computer software company with 201-500 employees
Consultant
Remote management and monitoring, multi-layer switching and flexibility are valuable features.

What is most valuable?

Remote management and monitoring, multi-layer switching, flexibility, per port configurations, possibility of port aggregation, standard management interface, loads of documentation available from Cisco and Partners, multitude of troubleshooting tools embedded in the OS, QoS.

How has it helped my organization?

Ease of deployment of internal networks, separation of departments traffic, replacement of hubs (and the respective absence of collision related network unavailability), implementation of VoIP, improved configuration and access management.

What needs improvement?

VTP should be configured as Transparent by default.

For how long have I used the solution?

Several years, on different projects.

What was my experience with deployment of the solution?

A close look at each part-number characteristics is recommended, especially regarding the type of Uplink Ports (do you need fiber or copper uplinks for example?) and specific protocols (do you need BGP? is RIPv2 enough, for instance), as some of them are only available in specific models or with additional licenses. Selecting the licensing type can be the slightly tricky part, although you can usually upgrade it later.

What do I think about the stability of the solution?

Not unless it was caused by malfunction or a mixup in configuration.

What do I think about the scalability of the solution?

On the specific cases I used, never. Adding new switches to the networks is painless (but please be careful with the VTP configuration though, as if it’s not configured you do have the possibility of a new switch giving you trouble with the VLAN configuration).

How are customer service and technical support?

Customer Service: Excellent.Technical Support: Besides the great set of documentation available, partner support is usually good, no issues so far, on different projects.

Which solution did I use previously and why did I switch?

Previous configuration was based on a basic router and switch configuration for each separate network, interconnecting at router level. The needs included reducing equipments, add management to the network to allow central monitoring and configuration, and adding new functionalities to the network, as well as having a buildup of different networks to separate traffic.

How was the initial setup?

Straightforward if you’re installing for the first time. If it’s not the first installation, and you have multiple VLANs in place, be careful with the VTP configuration setup, as a misconfigured switch, since it’s on VTP server mode, can give you trouble.

What about the implementation team?

Mixed types of implementations. Mixed expertise levels - some partners have better technicians than others, but never had a case where the technician didn’t leave with the configuration completed.

What was our ROI?

Generally a reduction on the number of equipments to manage, less time to manage and higher uptime.

What's my experience with pricing, setup cost, and licensing?

Day to day costs are the maintenance costs from the manufacturer (different levels available), and part of the time of the IT Team. Setup Costs have depended on projects, and specific setup needs.

Which other solutions did I evaluate?

A few, namely Huawei and HP. While Huawei did allow some of the same characteristics at a lower price, available expertise and documentation, tipped the balance to Cisco, and the greater flexibility and feature set tipped the balance from HP.

What other advice do I have?

Check that it’s the most cost effective solution (it’s very expensive if you only want to connect 4 users and a printer.); Check the model that fits your needs, regarding number of ports, and PoE for instance (no need of PoE for most uses.); Main uses would be to use a solution with multiple internal VLANs (needs at least IP Base License), VoIP implementations, and adding security and manageability to the network; Carefully check what License Feature set you need (there are 3 levels, LAN Base, IP Base, and IP Services), depending on your needs. You may be able to upgrade the software feature set later, but should check ahead.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at a financial services firm with 5,001-10,000 employees
Real User
Very scalable and easy to deploy, but has bugs that caused the switch to reboot
Pros and Cons
  • "It is very scalable."
  • "If we can have fewer bugs on our switches, that would be great. We had bugs that caused the switch to reboot. There is probably a problem with the software."

What is our primary use case?

We are using it for user connectivity. We are using its latest version. 

It is deployed on a public cloud and on-premises.

What is most valuable?

It is very scalable.

What needs improvement?

If we can have fewer bugs on our switches, that would be great. We had bugs that caused the switch to reboot. There is probably a problem with the software. 

Their technical support can be improved in terms of response time and overall efficiency.

For how long have I used the solution?

I have been using this solution for about 20 years.

What do I think about the scalability of the solution?

It is very scalable. We have about 8,000 users.

How are customer service and technical support?

We use their technical support a lot. They are okay. There is definitely room for improvement in terms of response time and overall efficiency.

Which solution did I use previously and why did I switch?

We didn't use any other solution.

How was the initial setup?

For our setup here, it was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

I pay a fixed price on it. I'm not the person on the pursing, so I don't really compare.

What other advice do I have?

I would advise others to shop around and maybe compare it with some of the other vendors such as Juniper or Arista.

I would rate Cisco Ethernet Switches a seven out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: April 2024
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