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reviewer1581096 - PeerSpot reviewer
Network Security Expert at a financial services firm with 1,001-5,000 employees
Real User
Easy to use, good performance, but priced high
Pros and Cons
  • "The main features of this solution are performance and ease of use."

    What is our primary use case?

    I use this solution as a network switch and I provide service to the switches to my customers.

    What is most valuable?

    The main features of this solution are performance and ease of use.

    For how long have I used the solution?

    I have been using this solution for approximately 20 years.

    What do I think about the scalability of the solution?

    I have some clients with approximately 1,600 users using the solution.

    Buyer's Guide
    Cisco Ethernet Switches
    June 2025
    Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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    How was the initial setup?

    The installation is straightforward. You can configure most switches in approximately 45 minutes.

    What about the implementation team?

    I have done many implementations of the solution. We have an engineer and a technician that does the maintenance for this solution.  

    What's my experience with pricing, setup cost, and licensing?

    There is a license required for this solution and the price could be better.

    What other advice do I have?

    I rate Cisco Ethernet Switches a seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    reviewer1505100 - PeerSpot reviewer
    Deputy Head of ICT at a financial services firm with 1,001-5,000 employees
    Real User
    Fast, stable and scalable switching
    Pros and Cons
    • "We like the stability and scalability of Cisco Ethernet Switches."
    • "I think the price should be cheaper to be able to afford more."

    What is our primary use case?

    They are used as the access and core switches in our network.

    What is most valuable?

    We like the stability and scalability of Cisco Ethernet Switches.

    What needs improvement?

    I think the price should be cheaper to be able to afford more.

    For how long have I used the solution?

    We have been using Cisco Ethernet Switches for a couple of years.

    How are customer service and technical support?

    I have not had any experience with Cisco's technical support but I have heard they are very good.

    How was the initial setup?

    From what I know they are easy to deploy for those who know what they are doing but I have not done so.

    What about the implementation team?

    We had them installed for us.

    What's my experience with pricing, setup cost, and licensing?

    We think the pricing could be cheaper for these switches and that would be a reason we would consider looking at another vendor.

    What other advice do I have?

    I would recommend Cisco Ethernet switches based on our experience with the stability of the product.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Cisco Ethernet Switches
    June 2025
    Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
    857,028 professionals have used our research since 2012.
    CGO at TMS Consulting Inc
    Real User
    Easy to manage and configure with the capability to scale
    Pros and Cons
    • "The most valuable aspect of the solution is the ability to manage the switches and the ability to have a certain level of familiarity with setting up and configuring the switches."
    • "One thing we did have to work around is, on the broadcast side, we're reliant on the PTP protocol, precision time protocol, and the Cisco switches in general, don't support that."

    What is our primary use case?

    We're primarily using the solution for Jim basically the whole IT infrastructure, including the broadcast facility on the management side. It uses Cisco switches, which we spread out with the 9500 Series as sort of the main switches. We also use 93180s to create the backbone or spine of our setup.

    What is most valuable?

    The most valuable aspect of the solution is the ability to manage the switches and the ability to have a certain level of familiarity with setting up and configuring the switches. You can link them together and manage them as one single switch.

    What needs improvement?

    The biggest pain point we had was getting the switches delivered. However, that likely was due to COVID and everything else. I don't think it's a Cisco issue. It's just a supplier issue, as they seem to have a hard time getting deliveries in order.

    One thing we did have to work around is, on the broadcast side, we're reliant on the PTP protocol, precision time protocol, and the Cisco switches in general, don't support that. Some do, however, the majority of ones we're using did not. We worked around it, however, that would be one area for us that would have been simply solved with more capabilities for PTP on Cisco's end.

    For how long have I used the solution?

    I've dealt with the solution for a long time, however, my most recent project has just been over the last six or so months.

    What do I think about the scalability of the solution?

    The solution has been absolutely fine so far and I have yet to run into any scalability issues just yet. A company should be able to expand if they need to.

    We have about 100 people using the product at any given time.

    How are customer service and technical support?

    I don't really have direct knowledge of technical support, however, I haven't heard anybody mention anything about reaching out to Cisco. They tend to work through their vendor CDW. I'm sure they have some support agreement with Cisco, although I'm really not the person that would be able to answer that. In general, I can't speak to Cisco's support as I've never had reason to reach out to them.

    How was the initial setup?

    I wasn't directly involved with the configuration, however, it seemed that the main problem we had was just nailing down the requirements. The way I've worked here is there's a central IT department for the company. They're remotely configuring it. There just was a lot of confusion about specific requirements getting imported. Once those were clarified, then there was no problem setting it up. 

    I don't think it's a Cisco issue. It's really an internal management issue in this company. The tools were there and once we nailed down the requirements and we understood them, then it seemed to work just fine. We haven't had any problems since then.

    In terms of maintenance, there's a core IT team here of about four people with a manager. Then, there are the corporate people that are shared amongst the whole corporation. At any one time, we probably have one of those persons working on some issue here, on average. Overall, we have six people who can handle maintenance, however, it's not full-time. There are other duties too.

    What's my experience with pricing, setup cost, and licensing?

    The costs and licensing aren't part of my job and therefore I don't know anything of exact pricing.

    What other advice do I have?

    We provide engineering and technical support services with a hardware-software. It's my understanding that w don't have a business relationship with Cisco.

    I'm not sure which version of the solution we're using.

    My advice to other organizations is to make sure to ensure that whoever the supplier is, they can commit to delivering and making deliveries. In our case, we're waiting on one switch for instance. It's in the mail. It got lost. Now they're promising delivery by tomorrow. I don't see that as a Cisco issue, however, it is a problem when it comes to getting everything implemented. I would have locked in the vendor that could ensure delivery if I knew these issues would arise. 

    Overall, I would rate the solution as a solid eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Telecommunication Team Leader at a financial services firm with 201-500 employees
    Real User
    Top 20
    A familiar, stable, and scalable solution with all required functions
    Pros and Cons
    • "I know this solution for many years. I know the GUI and commands, and they are useful for me. I have all the functions that I want."
    • "Cisco can improve its stability for the BGP protocol. It is not stable while recalculating the BGP table. Its price should also be improved. It is very expensive."

    What is our primary use case?

    We use it for data centers and for connecting computers in a local network.

    What is most valuable?

    I know this solution for many years. I know the GUI and commands, and they are useful for me. I have all the functions that I want.

    What needs improvement?

    Cisco can improve its stability for the BGP protocol. It is not stable while recalculating the BGP table.

    Its price should also be improved. It is very expensive.

    For how long have I used the solution?

    I have been using Cisco Ethernet Switches for 20 years.

    What do I think about the stability of the solution?

    It is stable in most cases. It is not stable while recalculating the BGP table.

    What do I think about the scalability of the solution?

    It is scalable. I don't have any problem with its scalability.

    We have 500 people in my company. They don't directly work on these devices. I configure these devices, and they connect through these devices.

    How are customer service and technical support?

    I have a good opinion about Cisco support. I get local support from a company in Poland. If they are not able to resolve my problem, they send it to Cisco, and then Cisco resolves my problem. I don't have direct contact with Cisco support.

    How was the initial setup?

    The initial setup is easy for me.

    What's my experience with pricing, setup cost, and licensing?

    Its price is very high, but it is a good device. Cisco must work on its price. Other solutions provide a better price for similar functionalities.

    What other advice do I have?

    I would recommend this solution. It is a very good solution.

    I would rate Cisco Ethernet Switches a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Pre-sales Engineer at a wholesaler/distributor with 51-200 employees
    Reseller
    Excellent technical support, good features, and easy to set up
    Pros and Cons
    • "Technical support is excellent. They are very helpful."
    • "I don't like that you have to have a license of 10 years to use the switch. I don't understand that policy."

    What is most valuable?

    Cisco is number one in switches. Normally, if a manufacturer does not have the same categories as Cisco, it's not a good switch. Cisco has a lot of features that you never use that are implemented in the software. It's nice to know they are there if you need them. 

    For a simple customer, the initial setup is quick and easy.

    Technical support is excellent. They are very helpful.

    What needs improvement?

    Typically, mid-range customers don't have a need for all of the features embedded in Cisco's software.

    The solution is a bit difficult.

    I don't like the new way the licensing is set up. I don't like that you have to have a license of 10 years to use the switch. I don't understand that policy. It's not useful for the customer.

    There are some features in previous versions or previous models that were automatically included in the software. However, now, in the new switches, they don't have it included. You have to go to an advanced version.

    For how long have I used the solution?

    I've been dealing with the solution for the last two decades. It's been 20 years. I have a lot of experience with them.

    What do I think about the stability of the solution?

    The performance of the solution is very good. We've found the solution to be reliable.

    How are customer service and technical support?

    While I haven't been in touch with Cisco's technical support in the past year, I have worked with them in the past and I have always had a positive experience. I would rate their services nine out of ten. They are knowledgeable and responsive. We are satisfied with eh support they provide. They are likely the best on the market in terms of support.

    How was the initial setup?

    The initial setup is pretty straightforward. It's not difficult or anything. 

    There are lots of ways to do the initial configuration. It's very flexible. I typically use the traditional setup, however, you don't necessarily need to.

    Deployment times vary. It depends on the client and the environment and what you want to do.

    For someone who knows what they are doing, it might take an hour or so to have a suite deployed. Others might need more time or might have to do more integrations with a network that's in production. That could take a week or more. It all depends.

    That said, even with configuration and integration in the mix, it's not too difficult. A company shouldn't run into any problems.

    What's my experience with pricing, setup cost, and licensing?

    There are other manufacturers that may offer better pricing. The price is important. It may be a deciding factor for some.

    What other advice do I have?

    We are a Cisco partner. We are also a Cisco customer.

    I've dealt with a lot of Cisco switches and a lot of different versions over the years.

    I would recommend the solution to others. They are likely the first option if you compare it to other manufacturers. The features and performance are superior. It would be difficult to find something better than Cisco. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    reviewer1487706 - PeerSpot reviewer
    Head of Technical at a tech services company with 51-200 employees
    Reseller
    Adds value to virtual workloads, the stability is good, and competitively priced
    Pros and Cons
    • "You can tap into all of the features for your virtual workload environment."
    • "Cisco has a lot of propriety protocols compared to other products, such as Arista Networks."

    What is our primary use case?

    We use Cisco Ethernet Switches to improve the latency in the Data Center.

    What is most valuable?

    Cisco Switches serve their purpose. They add value to the virtual workload. You can tap into all of the features for your virtual workload environment.

    What needs improvement?

    Cisco has a lot of propriety protocols compared to other products, such as Arista Networks.

    For how long have I used the solution?

    I have been using Cisco Ethernet Switches for a couple of years.

    We are using the latest version.

    What do I think about the stability of the solution?

    This is a stable product. I have no issues with stability.

    What do I think about the scalability of the solution?

    It's a scalable solution. Our end users are our customers. We have thousands of people using these switches that we have implemented.

    How are customer service and technical support?

    Technical support is good.

    How was the initial setup?

    The installation was straightforward.

    One day is not enough for the configuration. It takes time, and there is a plan. You have to speak with the customer to see what they want and need in their environment.

    Planning takes a couple of days, but once you know what you are doing, it only takes a couple of hours.

    We have a team of 30 to 40 to deploy and maintain this solution. 

    What's my experience with pricing, setup cost, and licensing?

    It tends to be a bit pricey, but competitive. When you compare with other products, they are more or less the same price.

    What other advice do I have?

    I have not had any bad experiences with Cisco.

    We have plans to continue using this solution. I would recommend it to others who are interested in using it.

    I would rate Cisco Ethernet Switches an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    reviewer1384011 - PeerSpot reviewer
    IT Manager at a educational organization with 51-200 employees
    Real User
    Ethernet switches that are highly user-friendly
    Pros and Cons
    • "I like that it's easy to use."
    • "The price could be better."

    What is our primary use case?

    We use it for VLAN tagging and VLAN port enabling.

    What is most valuable?

    I like that it's easy to use. 

    What needs improvement?

    The price could be better. It should be affordable for any organization.

    For how long have I used the solution?

    I have been using Cisco Ethernet Switches for more than eight years.

    What do I think about the stability of the solution?

    I have never faced any issues with stability.

    How was the initial setup?

    The initial setup isn't straightforward. It depends on how knowledgeable you are. But Cisco will support us whenever we buy products. There's product documentation that needs to be followed. It took hardly 15 minutes to set up and deploy.

    However, the time can be extended if you want to configure different things. If you want to add VLANs, then it will take time. We have to decide on what we have to do before doing it. Based on that, the timeline will really differ. We have a tiny team at my organization, just two others working with me.

    What about the implementation team?

    I've always reached out to my consultant to support me whenever we buy a new switch. If they share some knowledge documents, I can look into that, and I can do it myself.

    What's my experience with pricing, setup cost, and licensing?

    Cisco is an industry leader, but the price is very high.

    What other advice do I have?

    I would recommend this product to potential users, but it depends on their requirements.

    On a scale from one to ten, I would give Cisco Ethernet Switches an eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Owner at It logic
    Real User
    Top 20
    Easy to install and stability is perfect
    Pros and Cons
    • "The stability is 100%."
    • "Technical support in India needs to be improved."

    What is our primary use case?

    We are a solution provider and Cisco Ethernet Switches are one of the products that we offer for our customers. With Cisco, there are two areas. There are gigabit switches, both managed and unmanaged, and there are 100 Mbps switches.

    Generally, the Cisco switches available in India are L2 or L3. The L2 switch is mainly used for internet connectivity, for internet ISP users.

    What needs improvement?

    Technical support in India needs to be improved.

    What do I think about the stability of the solution?

    The stability is 100%. It's the number-one product in this regard. We plan to continue selling it in the future.

    What do I think about the scalability of the solution?

    Our customers have between 2,000 and 2,500 users.

    How are customer service and technical support?

    I'm not sure about other parts of the world, but in India, there is a problem with technical support for Cisco. There needs to be local support and it should be faster. At this time, in India, they give only remote support.

    How was the initial setup?

    Cisco switch installation is very easy and it takes approximately half an hour to deploy.

    What's my experience with pricing, setup cost, and licensing?

    This is a very expensive product. Without a license, part of the switch will not function.

    In some of the latest switches, the warranty is not included in the pricing and we have to purchase it separately.

    What other advice do I have?

    In summary, this is a good product that is very stable and I recommend it, but it's a costly switch.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
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