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BrowserStack Room for Improvement

KenBailey - PeerSpot reviewer
QA Engineer at Projekt202

Sometimes connectivity can be a problem. We will be in the middle of testing and we will lose connectivity sometimes. That is the biggest issue that I have seen. That is a stability issue within BrowserStack, not an issue with services.  

I have thought about features I would like to see included in the next release of the BrowserStack. I do not know if it is even possible to support this or not. Being able to test GPS within applications would be useful for us. What I mean by that is being able to do real-time testing based on your location. I do not know if BrowserStack could support that in emulations in a future release. Being able to emulate GPS positions during testing would be valuable for what we do and the clients we serve. For example, if we are doing something and need to do QA for a rideshare or delivery service the GPS testing would come into play.  

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GB
Automation Test Analyst at a tech services company with 201-500 employees

While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA.

All the testing that I do is functional testing, such as UI testing is for mobile. I'm not sure whether it is allowing for desktop testing or not, but if it does not, they should add it for various desktop applications as well for us to have remote access.

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Vitaly Ivanov - PeerSpot reviewer
Qa lead at a marketing services firm with 201-500 employees

Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.

There are times when the exact device does not exist with a specific iOS within BrowserStack. We're fully moving to iOS 15 and there are not many devices available with iOS 15. Those that are available are not available with other OS versions here.

It's good to have a custom setup but I understand that the testing starts with everything cleared, cookies, and incognito mode. In order to faster go through the SaaS process, it's better to have something with preset, such as when you visit the webpage on a certain date. This way, the testing is going to go faster for us. We would use it more extensively.

There are times when you're not clicking the right spot in your browser, such as the back button, and instead of using one within the browser window. We're testing a browser inside the browser and it could lead to some glitches, even though this is my mistake. I know it's my error. However, the user experience of the browser inside another browser could be improved. They could disable certain buttons or allow us to disable them.

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Buyer's Guide
BrowserStack
August 2022
Learn what your peers think about BrowserStack. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,949 professionals have used our research since 2012.
Aeron Gonzales - PeerSpot reviewer
Quality Assurance Analyst at Mohara

The solution is slow.

There are limitations to the product. For example, the only things that we could validate were APK files and IPA files. For them to support machines such as Windows and Mac, or if they could add more, that would be ideal.

The pricing is more expensive than other tools. 

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YH
NA

Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier.

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Chatchawal Siluang - PeerSpot reviewer
Senior Software QA Engineer at Seven Peaks Software

BrowserStack operates at a slow pace, it could improve by making it faster.

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AlejandroGarduno - PeerSpot reviewer
Quality Assurance Lead at Wiceline

BrowserStack could have a better price, but good things have a price.

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Alejandro Garduno - PeerSpot reviewer
Quality Assurance Lead at ZX-Ventures

Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product.

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Buyer's Guide
BrowserStack
August 2022
Learn what your peers think about BrowserStack. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,949 professionals have used our research since 2012.