The most valuable features of BMC TrueSight Operations Management are the blackouts and event management.
Technical Consultant at a tech services company with 51-200 employees
Useful event management, reliable, and simple deployment
Pros and Cons
- "The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
- "BMC TrueSight Operations Management could improve the reporting."
What is most valuable?
What needs improvement?
BMC TrueSight Operations Management could improve the reporting.
For how long have I used the solution?
I have been using BMC TrueSight Operations Management for approximately one year.
What do I think about the stability of the solution?
BMC TrueSight Operations Management is stable.
Buyer's Guide
BMC TrueSight Operations Management
July 2025

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How are customer service and support?
I have not used the support from BMC TrueSight Operations Management.
How was the initial setup?
If the system meets the prerequisites requirements of BMC TrueSight Operations Management then the process of deployment is not difficult.
What other advice do I have?
The visibility of the environment that the solutions provide is great. The visibility of the entire infrastructure and the ability to drill down to the detail is useful.
I rate BMC TrueSight Operations Management an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

confidential
A straightforward setup, but the pricing could be better
Pros and Cons
- "It is a stable solution."
- "The pricing could be better."
What is our primary use case?
Its use depends on the speed of installation.
What is most valuable?
It's good if you understand the systems and issues well.
What needs improvement?
The pricing could be better.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. We have about five administrators using BMC TrueSight Operations Management.
How are customer service and support?
The technical support is satisfactory.
How was the initial setup?
The initial setup was straightforward. It took us about eight months to implement.
What other advice do I have?
I rate this solution a seven out of ten, and I would recommend it to others. In addition, the solution is deployed on-premises.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free BMC TrueSight Operations Management Report and get advice and tips from experienced pros
sharing their opinions.
Updated: July 2025
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Buyer's Guide
Download our free BMC TrueSight Operations Management Report and get advice and tips from experienced pros
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