We use the solution for tasks and other things like getting requests resolved.
User Happiness Manager at a tech vendor with 1,001-5,000 employees
The user interface has a lot of information and is difficult to understand, though the colors and widgets provided are beautiful
Pros and Cons
- "The only thing I love about the product is that it is beautiful."
- "The product must reduce the information on the interface."
What is our primary use case?
What is most valuable?
The only thing I love about the product is that it is beautiful. The application itself is fine. I love the widgets, colors and everything. The user interface is just fine.
What needs improvement?
The user interface is so busy. It took me quite some time to understand how to navigate my way around the product. The application itself is busy. There’s so much information on it. When we log in to Asana, we have so many icons, and it is difficult to understand how to find things. The user interface is not easily accessible. The product must reduce the information on the interface. The solution has more color and fewer applications.
For how long have I used the solution?
I have been using the solution for eight months.
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Asana
December 2025
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What do I think about the stability of the solution?
I rate the solution’s stability a five out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability a five out of ten.
How are customer service and support?
I had to contact support because the application is always busy. When we assign a request, it takes time to get feedback. It takes time even to get information about the request we raised because there are so many applications and so many icons we have to click.
How was the initial setup?
If customers buy the product for their company, they will need a lot of training to understand how it works. The product needs to improve this.
What other advice do I have?
I'm willing to work. However, if I don't get my requests, it means there's nothing I'm doing. The solution is suited for companies with less number of employees. For bigger companies that have around 50 employees, it won’t work because we will have to create many teams, and everything is on that interface.
We will have to understand how to navigate. The product is suitable for someone who is used to applications and can easily understand how the features work. The product is difficult for customer support or salespeople who are not into programming. Overall, I rate the product a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a tech vendor with 201-500 employees
Customizable with helpful support and simple management capabilities
Pros and Cons
- "The general UI shows progress and data analytics for all projects in progress."
- "Some updates are outdated, and their functionalities can affect the end outcomes."
What is our primary use case?
Asana has the most effective project and task management tools from my experience.
It tracks every workflow to ensure there is a smooth implementation process.
It gives my team the work plan at a suitable cost and time for managing various set projects.
In addition, it allows my team to share documents with my colleagues and record video clips on any ongoing project. Asana has established the best working criteria that identify critical projects and tasks and give them first priority.
Collaboration and joint project implementation enable each party to access the full documentation and provide unbiased opinions.
How has it helped my organization?
Project managers can easily manage projects from a unified system at reduced costs and time-saving. The general UI shows progress and data analytics for all projects in progress. It also displays task lists, and calendar views with the aim of simplifying the job of monitoring and assessment team.
The platform has an automated database that saves customers' data with a tag of the assigned project to enhance faster follow-up. The addition of other related backup tools like screenshots and documents is easy.
The Asana team is very innovative, and their updates have matched most of the work done on daily basis.
What is most valuable?
The subtasks section enables employees in the organization to break and classify tasks for faster implementation and access.
We were able to customize the application interface and set the drop-down menu to accommodate tasks and projects.
Date and time tools ensure that tasks are completed on the set period before deadlines. All the features have the potential capabilities to perform their unique tasks, and we have been happy since we secured this software. The proofreading system ensures that we submit projects that are free from errors and rich in planned text.
What needs improvement?
Some updates are outdated, and their functionalities can affect the end outcomes. When a task is deleted before submission, it is not easier to locate it. The software just requires regular updates, and everything will be okay. I did not experience many performance challenges as we are able to implement projects and submit them to our clients on time.
It is simple and more flexible to work with it from anywhere and achieve the set targets. I appreciate the vendor team for coming up with the basic solutions for handling any given task and project using Asana.
For how long have I used the solution?
I've used the solution for two years.
What do I think about the stability of the solution?
There are few downtime cases.
What do I think about the scalability of the solution?
The performance has been outstanding.
How are customer service and support?
Customer support has been always available when we need them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used another project management software.
How was the initial setup?
The setup process is simple.
What about the implementation team?
The implementation took place through the vendor.
What was our ROI?
There has been positive ROI and increased business growth.
What's my experience with pricing, setup cost, and licensing?
It is easy to set up and acquire the application.
Which other solutions did I evaluate?
I evaluated Wrike, however, I decided to settle on Asana.
What other advice do I have?
The system is good and I have no complains.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Asana
December 2025
Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Analyst at a non-tech company with 201-500 employees
Promotes collaboration, improves efficiency, and helps to make tedious tasks more fun
Pros and Cons
- "By using this software, I have adaptability in my work, and it can improve the production of our company."
- "The inbox feature can be a little overwhelming if you are working with Asana just from its project boards and only checking it periodically."
What is our primary use case?
Asana offers better communication within groups. I can create tasks and sub-tasks. Asana also gives me the option to delegate the tasks to my team, and it has helped us increase the productivity of our teams. My teams will get a notification on who is taking care of the tasks, and I can keep track of the tasks that are already finished. A level of urgency can be placed on each task so that my team can work faster, and they can work efficiently.
How has it helped my organization?
Asana is an incredible help as it gives me the option to customize and compose each of my companies, and it lets me do it most efficiently. I immediately see amazing results in my tasks since the product’s framework has allowed combination and correspondence. This software can generate more efficient teamwork in my team.
What is most valuable?
This product is versatile for an organization. It has elements that can be useful for my team and me, as it has capabilities that will suit our needs.
By using this software, I have adaptability in my work, and it can improve the production of our company.
The software also promotes a healthy back office management system that will benefit everyone in the company.
Marking projects/events complete as they happen is valuable. The fun animation makes every completed task feel like a win, and it makes using the tool more fun. Very helpful when doing something that is normally tedious.
With regard to project management, the ability for us to track our projects all in one place is very helpful. Transparency makes it easy for everyone to be on the same page.
What needs improvement?
- The inbox feature can be a little overwhelming if you are working with Asana just from its project boards and only checking it periodically. It would be great if it auto-cleared once a project/task is marked complete.
- Email notifications can get excessive. You have complete control over them but initially, they can be annoying until you set the frequency you want them. It would be better if this was set during the sign-up process.
- Notes, discussions, and attachments in subtasks sometimes go unnoticed if working from the main project board.
For how long have I used the solution?
I have been using Asana for more than one year.
Which solution did I use previously and why did I switch?
I did not use another solution prior to this one.
How was the initial setup?
The initial setup of Asana is quite simple.
What about the implementation team?
We deployed using our internal team.
What was our ROI?
- More work gets done by keeping everyone on task and giving management visibility on progress.
- Asana makes it simple to get people organized and on task for projects.
- Fewer meetings are required using Asana saving both time and money for the company.
What's my experience with pricing, setup cost, and licensing?
The price of this solution makes it quite accessible, and the plans fit my budget.
Which other solutions did I evaluate?
No other options were evaluated before choosing Asana.
What other advice do I have?
If you are working with a cross-functional team with multiple projects on the go regularly, Asana is a lifesaver. Everything can be shared in one place. Delegation is a breeze. Communication happens in real-time.
This product is well suited for teams where different folks are collaborating on assignments and there needs to be a clear outline as to who is working on what. It helps set very transparent expectations for progress and follow up. It may not be necessary for non-collaborative environments.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Past and present project notifications help keep everything on track
Pros and Cons
- "I love the way it monitors all of the current and past projects, and it sends notifications to keep everything on the track."
- "This solution has a learning curve, where it is initially difficult to use."
What is our primary use case?
We are using this solution for project management and it is working great.
How has it helped my organization?
Asana has efficient and powerful features. I really like the way it works, keeping all of our projects on track.
It is a well-suited platform for our organization that is providing effective services.
What is most valuable?
I love the way it monitors all of the current and past projects, and it sends notifications to keep everything on the track.
What needs improvement?
This solution has a learning curve, where it is initially difficult to use.
What other advice do I have?
This is an effective project management tool.
While it was difficult to use in the beginning, it is now working great and giving wonderful results.
It is really an amazing product and I have nothing bad to say about this tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
President (consultant) at a tech services company with 51-200 employees
I like that it integrates with other software. It doesn't allow me to manage projects by hour.
What is most valuable?
I like that it integrates with a lot of other software.
What needs improvement?
I shouldn't have to use InstaGANTT to get a good view of the projects. Also, it doesn't allow me to manage projects by hour. Finally, I want to look at sub-tasks on the top-level view.
For how long have I used the solution?
I have used it for one year.
What was my experience with deployment of the solution?
We have not encountered any deployment issues.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Operations at a cloud solution provider with 51-200 employees
Great collaborative project management tool but needs Gantt
What is most valuable?
I use Asana daily to keep track of projects and tasks for myself and my team. Simple dashboard provides information at a glance - very helpful for keeping things moving in daily standing meetings.
How has it helped my organization?
Centralized project and task tracking keeps our teams accountable without progress and updates being lost in email or conversation.
What needs improvement?
If Gantt charts were implemented, this would be a near perfect project management solution.
For how long have I used the solution?
5 years
What other advice do I have?
Make sure to have your team download the app - great way to make sure things are updated on the go.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP of Marketing at a computer software company with 11-50 employees
Review about Asana
Valuable Features:
The structure of organizing tasks is ideal for me. I've used a variety of project management tools like Basecamp and they aren't nearly as intuitive.
Improvements to My Organization:
One page of glass for the entire marketing team to get all the information they need, even if they didn't attend any of the meetings. Great for historical archiving as well as new tasks.
Room for Improvement:
I haven't reached the point where I've maximized the functionality or was looking for something that wasn't there. I recently started using the API with Slack, but haven't seen any issues so far.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a non-profit with 51-200 employees
You can add pics and share them like any other remark or note.
Valuable Features:
You can add pics and share them like any other remark or note.
Improvements to My Organization:
Since we embedded this product in our work flow allowed us to cut tasks just from the characterization process to the immediate scopes.
Room for Improvement:
They should take more steps forward in all modules that relate to employees management. They have all the information so they should offer more advanced data mining tools, and even some simple tools such as task timer etc.
Deployment Issues:
We had no deployment issues.
Stability Issues:
There have been no issues with the stability.
Scalability Issues:
We have had no issues scaling this for our needs.
Cost and Licensing Advice:
They always keep the feel of being in a Beta version, and every new feature requires money.
Other Advice:
Don't lose touch with your old methods, because this find product hasn't yet defined itself, so you can't count and adapt it completely. I would wait until the interface and the services bank will fulfill their potential.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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