Asana Reviews

We primarily use it for task management and project management.

It is stable and easy to set up.

We tried, but we haven't been successful with it. If people don't have the training, it is not easy to use. You need to make sure that the people are trained to use the system. They can provide more resources in the form of webcasts and videos that people can use to train themselves and understand how to use it.

I have been using this solution for 18 months.

It is stable.

It should be scalable. We are a medium-sized enterprise.

I didn't use their support.

Its initial setup was easy.

We did it ourselves.

I would advise others to get into team training. It is not a one-man show. It should be a team exercise.

I would recommend it, but it needs a lot of support. The outcome can be very great, but it needs a lot of support.

I would rate it a six out of 10.

I'm using it for communication with the company that we are reselling for. I'm not the owner of the products. Most of the questions that they're getting from our sales department they have to ask the vendor, so it's a nice way to communicate. It's a very good tool, very nice tool for delivering communications with the company.

It's a very useful tool because it's very easy to follow a path and its progress.

It's easy to open and close cases, and get answers. You can put a time limitation when the task must be done or when another person has to respond.

It's perfect because it's online and all the communications I see on most platforms, so it's very nice.

It's an easy way to communicate.

The solution offers fun easter eggs as you work through it.

The product remembers previously asked questions and can direct you back to them.

The solution overall is very easy to use.

It's better than email because email due to the fact that sometimes you can lose some email. This way everything is much more accessible and searchable.

You have to understand some basic functions on how to do tasks. For example, I didn't use any help file or helping tool to try to understand better what it could do. It took me, let's say a few trials to find how out how to import somebody on the Cloud. There just needs to be a bit more direction on how to use it at the outset.

A few weeks ago I started to use the Asana project management tool.

The solution is quite a stable product. I haven't faced any issues so far. That said, it's new and I haven't explored everything.

While I assume that the solution can scale well, I am only using it for limited purposes and therefore have never tested its capabilities.

We do plan to continue to use it so long as the company we are working with is using it.

We've never had to reach out to technical support. If we have technical issues, we can just ask our company's IT department.

We didn't previously use a different solution. This is the first product of this nature. What we used that was similar was previously provided by Office 365.

The setup is not complex. It's pretty straightforward. You can also install it on multiple devices. I installed it on my mobile device, and so I'm getting notifications also on the mobile device but mainly I'm using this where we have the Explorer, the web browser.

The installation did not require too many questions. Sometimes though, the system, for the application to sync with the web, takes a moment. However, it's minimal. The installation process was a matter of moments.

We have a free Asana license that covers my work. We don't have any costs associated with it.

The solution is actually something that was recommended by one of our partners. I don't see many of these kinds of OEM products. 

I'm using the web application. I'm assuming that it is the latest version. 

I didn't upgrade it to the business as I didn't buy the business license.

I would recommend the solution. I'd rate it ten out of ten. I've never used anything quite like it.

I use it as a project management tool and as my day-to-day tool to capture and plan out my work.

It has business and professional editions. Currently, I am using the professional edition. I am using the latest version of this solution.

It has helped our organization. Everyone is kind of using the same software. Instead of having an Excel sheet here or a Word document there to capture work, we have everything in one system.

It is pretty comprehensive when it comes to the different views that it gives you. It gives you a Gantt chart view, calendar view, board view, and list view. It is kind of helpful to have different types of views and see how it views your different tasks. I appreciate being able to do that.

The biggest thing is that it is extremely user friendly. Asana is pretty intuitive. Someone who is not tech-savvy can kind of catch on quickly. It is better than other tools like Smartsheet. Some of the other tools like Microsoft Project and Excel are great tools, but you have to invest a lot of time to learn them, which is not the case with Asana.

There could be some improvements in terms of how projects or day-to-day work is organized.
One of the challenges when it comes to rolling out to an enterprise is the way the projects are organized. It has a kind of setup where you have different projects and tasks, but it is not as organized as Smartsheet when it comes to organizing projects or different teams. It can get really cluttered really fast.

JIRA has another suite to submit the support tickets. It would be good if Asana could branch out to incorporate some kind of workflow. It is great for collaboration and recording work, but there isn't any workflow. It would be useful if they can map out a workflow of who approves what. This is kind of a big ask, and it is not geared towards that.

I have been using Asana for the last three months.

It is stable. I don't know about any bugs or issues at the moment.

I have scaled it a little bit, but I haven't scaled it to fit the complete enterprise. I have mostly scaled it for a couple of teams using it. It was easy for small teams, but scaling it when you get to tens of thousands might be a challenge. It is great for small-sized and medium-sized businesses. 

Currently, we have just a few users. We have a data scientist, a technologist, and a manager.

They have a really good customer experience team. I would give them a solid ten out of ten. They provide really good tech support, and they are very responsive. They set up a call with you and walk you through it. I appreciate that.

I used Excel. I switched to Asana because it is easier for most people to kind of see it live how the work is progressing. With Excel, you have to save the work, and someone else has to open it up, whereas, with Asana, it is live. That's the major takeaway in terms of capturing work.

The initial setup is straightforward.

It has a free version.

I would suggest looking through their knowledge base. They have a really good knowledge base for different use cases. I would even recommend trying out the trial, which is available for one month. With any tool, you just need to know what your specific needs are. 

I would rate Asana an eight out of ten because I'm still learning how to use it. It is not a tool that covers everything. It is good for my purpose, and that right now is just tracking the work and collaborating with other folks.

I work on a marketing team in a position that was created to implement a CRM Communication Program for existing customers. Because this was a new position and I was new to the company, I was tasked with collaborating with several people across multiple teams. In my experience, it's very difficult to get work done effectively without some kind of project or task management tool. After trying out various online solutions, I learned that one of our divisions was already using Asana so I figured I would give it a try.

Asana has helped me (as an individual contributor) organize my daily work and given me a way to plan for longer term objectives. I initially started using Asana just to manage day-to-day tasks, but as I became more comfortable with the software, I also began to use it as a way to capture campaign ideas so I could eventually convert them to projects and track them. I also started to use the Portfolios feature as a way to report high level statuses of all my work to my manager. Having a portfolio for him serves as an executive dashboard.

In addition to the Portfolios feature benefits, I find the ability to create custom project templates very useful. Creating projects can be time consuming, especially if they are complex (e.g., many tasks, multiple dependencies, multiple sections, etc.). Even copying a project to reuse it (which is common in a lot of other solutions) can create more work by duplicating unnecessary information. Instead, Asana allows a user to use any project as a template that can be selected when creating a new project. So, I have created base projects for various types of projects with only the tasks that would be completed and then use those as templates.

While having custom templates is a big benefit, I see a lot of opportunities for improvement in Asana's execution of the concept. A user should be able to identify an assignee for specific tasks or task types while applying the template, or at a minimum, allow for a default assignee. As it is, the template gets created with the just task dates driven by the project start and end dates inputted by the user. In my current situation, I'm assigning myself to many tasks, so I have to do that manually every time. Even if I eventually start adding other people to assign tasks, there won't be more than a handful to do. However, those few people will have multiple tasks. It would be nice to be able to select those individuals during the setup rather than having to do so manually once the project has been created.

Nine months.

I have not experienced any issues with stability.

It is very scalable.

I have not had any interaction with a support team as of yet.

I previously used Jira at a different company to manage a different kind of team.

We're not using any custom features that would require setup from the vendor.

Use of vendor services was not required.

I have not calculated an ROI tied to using this software.

Asana has two different types of structures: company vs workspace. Company is really best if all the users you plan to assign work to are all internal (have the same corporate domain in their user ID email address). Once one person signs up (even for a free account) with a corporate email address, Asana will automatically relate that person to that company, if it already exists. If you plan to use it for external collaboration as well as internal, then creating a workspace is a better approach.

Before deciding on Asana, I tried Trello, monday.com, and ClickUp.

It would be nice in the future to add the ability to customize the colors of the interface and add company branding.

We use the solution for tasks and other things like getting requests resolved.

The only thing I love about the product is that it is beautiful. The application itself is fine. I love the widgets, colors and everything. The user interface is just fine.

The user interface is so busy. It took me quite some time to understand how to navigate my way around the product. The application itself is busy. There’s so much information on it. When we log in to Asana, we have so many icons, and it is difficult to understand how to find things. The user interface is not easily accessible. The product must reduce the information on the interface. The solution has more color and fewer applications.

I have been using the solution for eight months.

I rate the solution’s stability a five out of ten.

I rate the product’s scalability a five out of ten.

I had to contact support because the application is always busy. When we assign a request, it takes time to get feedback. It takes time even to get information about the request we raised because there are so many applications and so many icons we have to click.

If customers buy the product for their company, they will need a lot of training to understand how it works. The product needs to improve this.

I'm willing to work. However, if I don't get my requests, it means there's nothing I'm doing. The solution is suited for companies with less number of employees. For bigger companies that have around 50 employees, it won’t work because we will have to create many teams, and everything is on that interface. 

We will have to understand how to navigate. The product is suitable for someone who is used to applications and can easily understand how the features work. The product is difficult for customer support or salespeople who are not into programming. Overall, I rate the product a five out of ten.

We create tasks for other departments. We receive tasks from other departments or from account managers if they have any problem with the CRM problem or with the web page.

I like the way that Asana will put in the task. For example, if you change the styles of a task in progress, this task moves to the in-progress section. It's not a mess. It's very organized.

The solution scales well.

It's stable and the performance is good. 

I would like to add Asana to other email platforms. If you use Outlook, you can get an email. And since Asana is integrated into Outlook, you can connect this email to Asana, however, this is not so in other mail applications.

We'd like the capability to be able to set up weekly reminders.  Right now, in order to do this, we need to change the date every time. 

I've been using the solution for seven or eight months.

It's quite a stable product. there aren't bugs or glitches. it doesn't crash. It doesn't freeze. it's reliable and the performance is good.

It's very scalable. Even if you have more tasks coming in, it's easy to manage everything. It scales up and down, depending on your workload. 

There are more than 50 of us and we use it on a daily basis. That includes people from various departments, such as back-office, funding, operations, primary relations, business development, and developer marketing. Everything runs through Asana. 

We used to use Monday. I prefer the design and how to manage the tasks in Asana. Monday was really a mess. Asana is much better. The interface is better and I understand the layout a bit more. 

I was not a part of the initial setup. I came after it was up and running. 

I'd recommend the solution to others. It's easy to handle Asana and manage your tasks.

I'd rate the solution nine out of ten.

Asana offers better communication within groups. I can create tasks and sub-tasks. Asana also gives me the option to delegate the tasks to my team, and it has helped us increase the productivity of our teams. My teams will get a notification on who is taking care of the tasks, and I can keep track of the tasks that are already finished. A level of urgency can be placed on each task so that my team can work faster, and they can work efficiently. 

Asana is an incredible help as it gives me the option to customize and compose each of my companies, and it lets me do it most efficiently. I immediately see amazing results in my tasks since the product’s framework has allowed combination and correspondence. This software can generate more efficient teamwork in my team. 

This product is versatile for an organization. It has elements that can be useful for my team and me, as it has capabilities that will suit our needs.

By using this software, I have adaptability in my work, and it can improve the production of our company.

The software also promotes a healthy back office management system that will benefit everyone in the company.

Marking projects/events complete as they happen is valuable. The fun animation makes every completed task feel like a win, and it makes using the tool more fun. Very helpful when doing something that is normally tedious.

With regard to project management, the ability for us to track our projects all in one place is very helpful. Transparency makes it easy for everyone to be on the same page.

• The inbox feature can be a little overwhelming if you are working with Asana just from its project boards and only checking it periodically. It would be great if it auto-cleared once a project/task is marked complete.
• Email notifications can get excessive. You have complete control over them but initially, they can be annoying until you set the frequency you want them. It would be better if this was set during the sign-up process.
• Notes, discussions, and attachments in subtasks sometimes go unnoticed if working from the main project board.

I have been using Asana for more than one year.

I did not use another solution prior to this one.

The initial setup of Asana is quite simple.

We deployed using our internal team.

• More work gets done by keeping everyone on task and giving management visibility on progress.
• Asana makes it simple to get people organized and on task for projects.
• Fewer meetings are required using Asana saving both time and money for the company.

The price of this solution makes it quite accessible, and the plans fit my budget.

No other options were evaluated before choosing Asana.

If you are working with a cross-functional team with multiple projects on the go regularly, Asana is a lifesaver. Everything can be shared in one place. Delegation is a breeze. Communication happens in real-time. 

This product is well suited for teams where different folks are collaborating on assignments and there needs to be a clear outline as to who is working on what. It helps set very transparent expectations for progress and follow up. It may not be necessary for non-collaborative environments.

We are using this solution for project management and it is working great.

Asana has efficient and powerful features. I really like the way it works, keeping all of our projects on track. 

It is a well-suited platform for our organization that is providing effective services.

I love the way it monitors all of the current and past projects, and it sends notifications to keep everything on the track.

This solution has a learning curve, where it is initially difficult to use.

This is an effective project management tool.

While it was difficult to use in the beginning, it is now working great and giving wonderful results.

It is really an amazing product and I have nothing bad to say about this tool.