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ShamikaSatterthwaite - PeerSpot reviewer
Project Manager at Queens University of Charlottwe
Real User
Mar 21, 2023
Beneficial single dashboard, seamless navigation, and helpful responsive support
Pros and Cons
  • "Asana's most valuable aspect is its ability to consolidate all tasks and projects onto a single board, allowing for seamless navigation through timelines from start to finish. Additionally, it enables the inclusion of key stakeholders and provides a private communication channel for discreet discussions. The organizational component of Asana is particularly beneficial, including its coding features."
  • "It would be beneficial if Asana had a predecessor feature that automatically adjusts all subsequent dates when changes are made to a timeline. For example, if I assign a designer four hours for one task and two days for another, and the completion of a task takes longer than anticipated, it would be convenient if updating one date could prompt the adjustment of all other relevant dates. Essentially, this feature would streamline the process and eliminate the need for manual adjustments."

What is our primary use case?

We utilize Asana as a tool for our project managers, enabling them to create intake forms, develop timelines, and monitor progress. Additionally, we can easily share files by integrating with platforms such as Dropbox, Microsoft, and Outlook. We have various options to connect our internal system which this system facilitated communication between both platforms.

What is most valuable?

Asana's most valuable aspect is its ability to consolidate all tasks and projects onto a single board, allowing for seamless navigation through timelines from start to finish. Additionally, it enables the inclusion of key stakeholders and provides a private communication channel for discreet discussions. The organizational component of Asana is particularly beneficial, including its coding features.

What needs improvement?

It would be beneficial if Asana had a predecessor feature that automatically adjusts all subsequent dates when changes are made to a timeline. For example, if I assign a designer four hours for one task and two days for another, and the completion of a task takes longer than anticipated, it would be convenient if updating one date could prompt the adjustment of all other relevant dates. Essentially, this feature would streamline the process and eliminate the need for manual adjustments.

For how long have I used the solution?

I have been using Asana for approximately five years.

Buyer's Guide
Asana
July 2026
Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,887 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Asana's solution is scalable and user-friendly, especially for key individuals who will be working on the platform frequently, such as designers and web developers. Once shown how to use Asana, it becomes straightforward to manage tasks and collaborate with others. Essentially, Asana's ease of use lies in the ability to explain and demonstrate its features effectively.

How are customer service and support?

I have used the support from the vendor through email. I have had all my questions or issues addressed well. 

I rate the support Asana an eight out of ten.

How was the initial setup?

The setup process for Asana varies depending on the client or company using it. For instance, with an ad agency, the setup may take around five hours as it requires thoughtful consideration of site mapping before determining how to utilize the platform effectively. Conversely, for individual entrepreneurs, the setup process should be straightforward as they are solely responsible for managing their own projects and can easily adapt to the platform.

Within one week the solution can be up and running. However, it takes three months to have the required people trained and for the solution to be operating well.

Previously, the deployment of Asana involved the director and IT personnel. The initial step was to identify the administrators who would have access to the account, followed by key stakeholders, such as IT and business management who set up the necessary configurations. Next, the project manager would begin adding tasks to ensure deadlines were met, and contractors were included as needed. The account management team was responsible for handling the accounts of the main individuals involved in the project.

What other advice do I have?

Conducting a few workshops on how to use Asana can be beneficial in helping individuals understand its functionality. Once the framework is established, the process becomes more manageable, and it's easier to identify and address any bottlenecks or issues that may arise. Overall, once the system is set up and tested, using Asana should be seamless without any significant hurdles.

I rate Asana an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nabin Poudel - PeerSpot reviewer
CEO at Curl Labs
Real User
Top 10
Jul 29, 2022
Versatile project management solution used for software development to assign tasks and track projects
Pros and Cons
  • "The initial setup is straightforward. It was just a few clicks to get started and to integrate Asana into our existing business system. It took 15 days to fully implement our projects using Asana."
  • "We have not used Asana on our private server. We have been using the cloud solution. We need an on premise solution for government agencies."

What is our primary use case?

We are a software company and we have many different software projects with 10 to 15 developers working on each project. We use to Asana to manage each project, for team collaboration and to assign tasks to the team. Basically, we use Asana for project management and collaboration.

What needs improvement?

We have not used Asana on our private server. We have only been using the cloud solution. We need an on premise solution for government agencies. This would be an improvement if this was possible.

For how long have I used the solution?

We have been using this solution for six years. 

What do I think about the stability of the solution?

This is a stable solution. So far we have faced not any problem with the system slowing down or lagging. 

What do I think about the scalability of the solution?

We have 150 full-time employees in our organization and for our use case, Asana is sufficient. We don't know if we can handle over 500 or 1000 users at the same time. We have not tried yet.

How was the initial setup?

The initial setup is straightforward. It was just a few clicks to get started and to integrate Asana into our existing business system. It took 15 days to fully implement our projects using Asana.

What's my experience with pricing, setup cost, and licensing?

We have a monthly subscription.

What other advice do I have?

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Asana
July 2026
Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,887 professionals have used our research since 2012.
Ian Herzing - PeerSpot reviewer
Resource Manager at a non-tech company with 11-50 employees
Real User
May 21, 2022
Stands out with portfolios, easy setup, and real-time information, but needs big improvement when it comes to workflows, automation, and dashboards
Pros and Cons
  • "I really enjoy the portfolios in Asana. One of the ways Asana stands out to me is with portfolios. You can have all your different projects, and you can have those assigned to different teams. If you want to customize a grouping of projects, you can use portfolios. For instance, one of the things that we do is we can assign a portfolio to a specific strategic objective we have, and we can put all those projects that are related to that strategic objective in that portfolio. We then know exactly what people are working on to help us achieve our goals. So, I really like portfolios."
  • "Their workflows and automation could use a big improvement. I don't even know if they have anything in that regard right now. I would really love to see a way where you can send custom alerts based on a task's completion or status change or an approval coming through. I would love to see a way to get some low-code functionality into Asana because right now, that is a big miss."
  • "If you're a traditional project manager and you're PMP certified and you understand project management, you're going to be very frustrated with Asana's dashboards because they do not speak the language of project management."

What is our primary use case?

Asana is mainly used for our marketing teams. Anytime a client has a campaign that they want to get out there, whether it's on Facebook, Instagram, or any sort of integrated marketing campaign, we build out a project for it in Asana, and we manage all the logistics of it. Discovery, design, development, and deployment are the main phases that we use to manage projects in Asana.

In terms of its version, we are using the business tier.

What is most valuable?

I really enjoy the portfolios in Asana. One of the ways Asana stands out to me is with portfolios. You can have all your different projects, and you can have those assigned to different teams. If you want to customize a grouping of projects, you can use portfolios. For instance, one of the things that we do is we can assign a portfolio to a specific strategic objective we have, and we can put all those projects that are related to that strategic objective in that portfolio. We then know exactly what people are working on to help us achieve our goals. So, I really like portfolios.

Another piece that I like is the proofing. I like how you can just click on the image in Asana and attach comments to it, and it'll turn into a task. It just makes the proofing process really intuitive, as opposed to using something like Adobe Acrobat or something like that.

One of Asana's differentiators is how easy it is to set up. Another area where Asana is strong is that the information is near real-time, and you don't have to save anything in order for the information to show up. All the information is pretty much real-time. So, if I add a task to somebody's task list, it's going to show up immediately, and they're going to see it. They're going to get a notification about it. 

What needs improvement?

Their workflows and automation could use a big improvement. I don't even know if they have anything in that regard right now. I would really love to see a way where you can send custom alerts based on a task's completion or status change or an approval coming through. I would love to see a way to get some low-code functionality into Asana because right now, that is a big miss.

On top of that, their dashboards are incredibly lacking. The way the widgets connect to the projects, they don't pull the data in the way that I really want them to. When I build a dashboard in Asana versus Smartsheet, I can't pull in data via a custom text field in Asana, but in Smartsheet, I can. That's a huge advantage because sometimes, you just want to report on really niche tasks or a launch date in a specific project or a collection of projects, and Smartsheet's dashboard features will let you do that, but Asana won't. So, their dashboards are lacking, and the workflows are pretty below where the market is right now. 

I would love to see a complete revamp of how they do dashboards right now. Dashboards are really poor. They don't display information well, and they don't look good. They don't pull in data in an advanced search kind of way. They are very simplistic. If you're a traditional project manager and you're PMP certified and you understand project management, you're going to be very frustrated with Asana's dashboards because they do not speak the language of project management. That's because of the way they are set up. So, I would like to see that completely revamped. It's just not an industry standard.

For how long have I used the solution?

I've been using Asana for four years.

What do I think about the stability of the solution?

I've had it go down more than Smartsheet, which is one of the two tools that we've used. I've had it go down twice over the past two years. It is not too bad, but it is definitely something to consider.

Asana does have a website called Asana Status where you can check the stability of the site. They let you know if they're experiencing any issues. You can get real-time updates on anything that's going on with the site. 

What do I think about the scalability of the solution?

We have 60 or 65 licenses. Its scalability is pricey. It is easy to add users. It is quite simple and not complicated, but it is pricey. We're on the business tier, which is $25 a month. Anytime you want to add users to the system, it's going to cost you money if you want to assign them tasks and you want them to be able to operate, comment, and complete things in your system. This is something to definitely consider if you're a lean or a startup organization, and you're trying to be cost-effective. There is just no simple sharing. Smartsheet is very simple with its sharing, whereas, with Asana, you need a license. You also can't just add one user to the system; you have to add a bucket of five. It's definitely worth considering.

How are customer service and support?

We didn't use their technical support, but we did use our customer success manager. Asana's support isn't as robust as other tools or other communities. If I Google a question in regards to Smartsheet, there is a community post about it. Somebody most likely would have answered the question before, whereas Asana just doesn't have the same kind of community. When I do search for a question, normally, the person who responds to the question on the forum is like a sales rep who says, "Hey, thanks for your question. We don't have this feature yet. Please submit a request," which doesn't really help me out.

Which solution did I use previously and why did I switch?

We had spreadsheets. When you go from Excel or a spreadsheet, anything looks appetizing. All the tools look great because everything is there on the spreadsheet. 

The reason why we went for it originally was just that it does task management really well. It's simple. It does task management. It keeps your projects organized in a much cleaner fashion than a spreadsheet. It wasn't hard to stand up. So, the ease of use and the fact that it kept us organized at the time was exactly what we needed.

We saw us using Asana, and we knew it was a big market player. We needed something, and at the time, we probably had 20 to 30 people. We might have had just 15 people at the time, and we thought that it is not going to cost us that much. So, we purchased it, but as we scaled, we realized that we needed more complex visualizations for dashboards and reporting in our projects. We realized that Asana wasn't perfect, but we were too deep to make a switch because the switching cost was too high. 

How was the initial setup?

This is probably where Asana has its biggest differentiator. It's probably the easiest to set up of all the project management tools that I've used. The draw to it is that people get on a demo with Asana and they find it very easy to use. It's just tasks and assigning people's names to those tasks. If you're an organization that wasn't organized before, you're managing stuff out of spreadsheets and you bump into Asana, you're going to see a big benefit to it. 

There are no issues with setting your projects up and getting them in front of people right away. That's another positive feature of Asana.

What was our ROI?

We likely have seen an ROI in the aggregate, but if we evaluate it in the past three or six months, we haven't got an ROI. We rely on reporting outside of the tool that could be done inside the tool, which adds on a bit of administrative bulk that we don't need. It's also because we're more of a mature organization, and we know exactly what we require out of our project data that we didn't know before. So, in the short term, return on investment hasn't been there. When we were starting out or were a startup, getting out of that startup mentality was a huge return on investment, but nowadays, that might not be the case.

What's my experience with pricing, setup cost, and licensing?

We're on the business tier, which is $25 a month if you're on an annual contract. It's $31 if you're on a month-to-month contract.

In my experience, there are no hidden costs with Asana. I know Smartsheet has these add-ons that you can buy, which is an additional cost, but Asana doesn't have any add-ons that I know of. 

When you're trying to scale the product and want to add users, you have to do it in buckets of five. This is also something to consider. You can't just add one user to the system; you have to add buckets of five. At least from my knowledge and the annual contract that we have, you had buckets of five, and from there, you got to use them. So, it's definitely worth considering.

Asana might have a minimum on some of these tiers for licenses. You probably have to have 15 people at least to get the business tier. On their premium care, you could probably just get three people, but that's a nuance. I really don't remember too well.

What other advice do I have?

If you wanted to use it for the first time, my suggestion would be to consider the kind of projects you are managing. If you are managing marketing projects or events, or you are just trying to coordinate projects that have a quick turnover, and not very long life cycles, then you can evaluate Asana and get a trial going. It'll be good for you. However, if you're managing IT projects or projects with very long life cycles, such as construction or engineering-type projects, Asana definitely isn't a choice for you. Therefore, first and foremost, consider what your projects are about, and if it aligns with short-term marketing projects, you can go ahead and spin up a trial. To have a trial, build out a project yourself and try it out and understand what you like and what you don't like. Of course, it's going to have your task management and your assignee. That's going to be great, but you should also think about the proofing, reporting, and automation that you might want. 

I encourage people evaluating project management tools to at least look at three or four tools because they all have got specific nuances that make them a little different, and you might like one nuance over another, but evaluating your project type is the first step.

I'm going to rate Asana a six out of ten. Asana is probably going to be more like an eight or a nine for you if you're managing marketing projects, or you're an events coordinator, or you're just trying to get your little startup together where you are a 20-person organization, and you want to organize people and need something that's easy to use. However, if you're someone like myself who's more an advanced project manager, and you're working on tech projects or long-term and more complex projects that have dependencies and require some advanced reporting for your executives to take a look at, then Asana might be a four or a five. Therefore, I'll give it the middle range of a six because it's not a bad tool. It just has to be right for you.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Helpdesk Support at a comms service provider with 51-200 employees
Real User
Jun 26, 2024
Allows us to prioritize tasks effectively at reasonable pricing
Pros and Cons
  • "The way it handles the task is good. The whole team needs to organize all our tasks using Asana. It helps to clarify and allows us to prioritize tasks effectively."
  • "The solution could have a bigger pop-up when someone assigns a task or have a notification similar to Facebook, where you see a number indicating the notifications you receive."

What is our primary use case?

We use the solution to create some tasks. Each task is assigned to somebody here.

What is most valuable?

The way it handles the task is good. The whole team needs to organize all our tasks using Asana. It helps to clarify and allows us to prioritize tasks effectively.

What needs improvement?

The solution could have a bigger pop-up when someone assigns a task or have a notification similar to Facebook, where you see a number indicating the notifications you receive. This way, you can see the notification when you use Asana. Perhaps a larger notification or a different color could make it easier for everyone to identify that they have a task assigned.

For how long have I used the solution?

I have been using Asana for a year. We are using the desktop version of the solution.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support is very useful.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. 20 members, including the manager, were involved in the development.

I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. We paid and received equal functionality.

What other advice do I have?

I recommend the solution. You can view and manage your tasks, assign each task to the appropriate team member, and track the progress and status of each task.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Victor Estival - PeerSpot reviewer
Developer Product Marketing Manager at Parity Technologies
Real User
Dec 1, 2023
A highly stable solution that can be used for project management and task management
Pros and Cons
  • "Asana has a wonderful user experience that is very easy to interact with and has tons of integrations with other products and tools."
  • "It's difficult to have short-term collaborations with external users because the operations team owns the final licenses, and I work for marketing."

What is our primary use case?

We use Asana for project management and task management.

What is most valuable?

Asana has a wonderful user experience that is very easy to interact with and has tons of integrations with other products and tools.

What needs improvement?

Asana should provide the ability to have read-only users. Sometimes, I need to collaborate with people external to my organization, and I would love to invite them to my Asana board and assign tasks to them. Sometimes, these are short collaborations. I work in marketing, and sometimes I work with agencies.

I would love to do project management on my side, which would be way easier. It's difficult to have short-term collaborations with external users because the operations team owns the final licenses, and I work for marketing.

For how long have I used the solution?

I have been using Asana for five years.

What do I think about the stability of the solution?

Asana is a highly stable solution.

I rate Asana ten out of ten for stability.

What do I think about the scalability of the solution?

Around 250 to 300 users are using the solution in our organization.

I rate Asana ten out of ten for scalability.

Which solution did I use previously and why did I switch?

I have previously used different tools like monday.com and Productive.

What other advice do I have?

I am using the latest version of Asana. I was not involved with the solution's setup, but I was involved in onboarding the users, which was very easy.

I have contacted Asana's technical support with questions on how to do advanced things. Asana provides you with extensive documentation and documentation on the API so you can develop your custom integrations.

The more people use Asana, the easier it is to collaborate, and you will reduce a lot of messaging, email back and forth, and all those not-very-smart things that take a lot of time. Anyone who is considering using Asana should maximize their potential. Asana has many features like approvals, workflows, and automation, and it's best to spend some time learning them.

We were forced to take two hours of our time to learn how to use Asana, and it's a life savior. You can see people using Asana like any other tool, and then you have advanced users who utilize all the potential and boost productivity. You can really tell the people who are proficient with Asana in terms of productivity.

Overall, I rate Asana ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Customer Success Manager at GSA analytics
Real User
Aug 23, 2023
A project management tracking system for medium and big enterprises
Pros and Cons
  • "The most valuable feature of the solution is its project management tracking systems."
  • "The product's page is not user-friendly."

What is our primary use case?

In my company, we use Asana for project management tracking.

How has it helped my organization?

Asana helps us in our company to split tasks and assign them to different people. Asana allows each one to individually update the task completed, which can be tracked and visible to all the teams in the company.

What is most valuable?

The most valuable feature of the solution is its project management tracking systems.

What needs improvement?

There is always a constant need to update the product to be able to give it more features in terms of tasks like adding commands or nodes. The product's page is not user-friendly. In general, the product's page should be more friendly to use. Asana does have all the things the user requires, making it a good product.

For how long have I used the solution?

I have been using Asana for a year. I am a customer of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

We had multiple teams working from different countries in the company, with Finland being the place where the main office was located. There were only 30 users of the solution in the company.

How are customer service and support?

The solution's technical support was okay. I rate the technical support a seven out of ten.

The technical support would respond through a chat system and get back to you at a later stage, so instant support wasn't available.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the initial setup a seven, on a scale of one to ten, where ten is the best.

The solution is deployed on the public cloud.


To be frank, I don't know the time taken for the deployment because when I joined the company, Asana was already a subscribed tool. I was not the person who had subscribed and deployed Asana in the company, making me just a user.

What's my experience with pricing, setup cost, and licensing?

I was not involved in the pricing part of the product since it was done by development teams and my manager in the past.

What other advice do I have?

I would like to tell those planning to use the solution that the product is a good fit for medium and big companies. I suggest small companies go for the lighter version of the solution sensitive, more simple. Asana's version, meant for medium and big companies, has more features and functions.

I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2156610 - PeerSpot reviewer
Partner & Customer Success Operations Team Lead at a comms service provider with 201-500 employees
Real User
May 19, 2023
Helpful customization, efficient team allocation, and high visibility
Pros and Cons
  • "Asana, despite its compact size, proves to be incredibly valuable. When initiating a project, it offers the ability to generate a personalized form for clients. In this particular context, my clients include the customer success team and solution architects. This feature allows me to provide them with a convenient means to submit their requests, resembling a ticketing system geared towards internal operations. Moreover, it enables efficient allocation within my team. For instance, if a question pertains to customer success, I can assign it to the CSOps manager and the team. Similarly, if it relates to a specific channel, it can be allocated accordingly."
  • "The documentation could be enhanced by incorporating more visually informative videos that demonstrate how to accomplish specific tasks. While Asana's community support is valuable for answering questions, finding precise answers often requires sifting through multiple posts. Having concise and explanatory videos would greatly improve the user experience. When searching on platforms like Google, there are many individuals sharing their approaches to using Asana. However, the information provided is often not directly applicable to one's specific needs. Therefore, it would be advantageous to have comprehensive video tutorials that address common user queries. This would provide a more efficient and intuitive way of accessing information, especially when it comes to learning how to navigate and utilize Asana's features effectively."

What is our primary use case?

Asana is highly beneficial for extended projects that require a strategic approach. It allows us to dissect these projects into numerous tasks and effectively prioritize them based on their deadlines. Moreover, Asana facilitates seamless collaboration across various departments, emphasizing the significance of time management and strategic thinking. Additionally, it aids in allocating resources within my team, ensuring efficient execution of the pertinent project.

What is most valuable?

Asana, despite its compact size, proves to be incredibly valuable. When initiating a project, it offers the ability to generate a personalized form for clients. In this particular context, my clients include the customer success team and solution architects. This feature allows me to provide them with a convenient means to submit their requests, resembling a ticketing system geared towards internal operations. Moreover, it enables efficient allocation within my team. For instance, if a question pertains to customer success, I can assign it to the CSOps manager and the team. Similarly, if it relates to a specific channel, it can be allocated accordingly.

Additionally, Asana allows for allocation across different projects, providing excellent visibility for customers who submit tickets. They can view timelines and prioritize projects, promoting transparency. The system revolves around offering visibility, prioritization of tasks, and effective delegation within the team. Despite its simplicity, it encompasses the creation of project forms with various rules. These rules determine assignments based on request type and submitter, as well as priority levels set by team leaders. Overall, Asana's functionality in this regard is highly advantageous.

What needs improvement?

The documentation could be enhanced by incorporating more visually informative videos that demonstrate how to accomplish specific tasks. While Asana's community support is valuable for answering questions, finding precise answers often requires sifting through multiple posts. Having concise and explanatory videos would greatly improve the user experience. When searching on platforms like Google, there are many individuals sharing their approaches to using Asana. However, the information provided is often not directly applicable to one's specific needs. Therefore, it would be advantageous to have comprehensive video tutorials that address common user queries. This would provide a more efficient and intuitive way of accessing information, especially when it comes to learning how to navigate and utilize Asana's features effectively.

Asana offers a variety of view formats that provide different levels of visibility. These include board view, list view, timeline view, and dependency view. For a single project, you can explore multiple views depending on your objectives. If you're working on a long-term project, you may prefer the timeline view to track your progress and have a macro-level overview of where you stand. On the other hand, for more granular tasks, the board view can be helpful in monitoring the progress and visualizing how things are advancing. The choice of view is not merely a feature selection but rather a decision based on the visibility it offers for your specific needs.

For how long have I used the solution?

I have been using Asana within the last 12 months.

What do I think about the stability of the solution?

The solution is stable.

I rate the stability of Asana an eight out of ten.

What do I think about the scalability of the solution?

We have a few hundred people using this solution in my organization.

I rate the scalability of Asana a seven out of ten.

How are customer service and support?

I did not contact the vendor's support.

Which solution did I use previously and why did I switch?

I did not use other solutions similar to Asana.

Which other solutions did I evaluate?

I did not evaluate other solutions before Asana. It was always deployed in my company when I started working.

What other advice do I have?

I would recommend Asana to others.

I rate Asana an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder at Coffman Consulting College Counseling
Real User
Apr 19, 2023
A solution that helps its users stay well-organized
Pros and Cons
  • "Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress."
  • "Currently, there are only a few available options, but it would be helpful to have more control over the notifications received."

What is our primary use case?

Our marketing and communications team uses Asana as a project management and communication program. We input all of our marketing projects and their related tasks and assign each task to a staff member with a due date. This allows us to track our work's progress in Asana.

How has it helped my organization?

Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress. This creates a historical record of our projects tied to specific dates, allowing us to review what we did last year and ensure that projects are updated. Asana has systemized our work by ensuring that every project has the same tasks, including peer review and proofreading. This has reduced mistakes and improved the quality of our work.

What is most valuable?

The solution's most valuable feature is its ability to keep us organized and on task.

What needs improvement?

Improvement-wise, I would like more options for changing notification settings. Currently, there are only a few available options, but it would be helpful to have more control over the notifications received. For example, if you are on a project, you can receive every notification related to it, even if the task isn't yours.

It would be interesting if Asana could integrate with email platforms like Outlook and on, Gmail, and Google Calendar. This way, when a project has a due date, it could automatically appear on people's calendars.

For how long have I used the solution?

I have been using Asana for a year and a half. Also, I believe that I am using the solution's latest version. Specifically speaking, it is a cloud-based version.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten since it has never gone down while we were working on it.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten. So, depending on your subscription, I think you can add a significant number of users.

How are customer service and support?

I don't have any experience with technical support.

How was the initial setup?

I think the initial setup was pretty straightforward. We had help from our IT department, but I don't believe the process was complicated.

What was our ROI?

I have experienced a return on investment using the solution.

What's my experience with pricing, setup cost, and licensing?

Price-wise, I think it's an affordable option for mid to large-sized companies.

What other advice do I have?

It would be beneficial for users to take some time to consider the different types of projects they have across various categories and to create those categories before inputting the projects. This way, the system will be more organized and easier to search. If projects are simply added as individual items without any categorization, managing them can become overwhelming. Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tarun Sukhani - PeerSpot reviewer
Founder & CTO at Abundent
Real User
Nov 15, 2022
Project management platform with a simplistic layout that makes it faster to use and manage
Pros and Cons
  • "This solution is easier and faster to use compared to Jira. It's not very structured and you can add sub-tasks and issues easily."
  • "If you are looking for a minimalist tool that is flexible and offers a to-do list and project management, I would recommend Asana."
  • "If you have been using a tool like Jira for many years, it make time some time to get used to the minimalist layout in Asana."

What is our primary use case?

We used this solution for project management and to keep track of the projects we are working on.

What is most valuable?

This solution is easier and faster to use compared to Jira. It's not very structured and you can add sub-tasks and issues easily. You can add other projects within the same screen.

What needs improvement?

If you have been using a tool like Jira for many years, it make time some time to get used to the minimalist layout in Asana. Once you get used to it, you may find it easier and faster to use than Jira. 

For how long have I used the solution?

I have been using this solution for four months.

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

We have not witnessed any limitations on scalability. 

Which solution did I use previously and why did I switch?

We previously used Jira.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

If you are looking for a minimalist tool that is flexible and offers a to-do list and project management, I would recommend Asana.

If they want something more structured and integrated with an extended SDLC tool set, I would recommend Jira instead.

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2000274 - PeerSpot reviewer
Software Engineer at CloudSense
User
Oct 24, 2022
Customizable with helpful support and simple management capabilities
Pros and Cons
  • "The general UI shows progress and data analytics for all projects in progress."
  • "All the features have the potential capabilities to perform their unique tasks, and we have been happy since we secured this software."
  • "Some updates are outdated, and their functionalities can affect the end outcomes."

What is our primary use case?

Asana has the most effective project and task management tools from my experience. 

It tracks every workflow to ensure there is a smooth implementation process. 

It gives my team the work plan at a suitable cost and time for managing various set projects. 

In addition, it allows my team to share documents with my colleagues and record video clips on any ongoing project. Asana has established the best working criteria that identify critical projects and tasks and give them first priority. 

Collaboration and joint project implementation enable each party to access the full documentation and provide unbiased opinions.

How has it helped my organization?

Project managers can easily manage projects from a unified system at reduced costs and time-saving. The general UI shows progress and data analytics for all projects in progress. It also displays task lists, and calendar views with the aim of simplifying the job of monitoring and assessment team. 

The platform has an automated database that saves customers' data with a tag of the assigned project to enhance faster follow-up. The addition of other related backup tools like screenshots and documents is easy. 

The Asana team is very innovative, and their updates have matched most of the work done on daily basis.

What is most valuable?

The subtasks section enables employees in the organization to break and classify tasks for faster implementation and access. 

We were able to customize the application interface and set the drop-down menu to accommodate tasks and projects. 

Date and time tools ensure that tasks are completed on the set period before deadlines. All the features have the potential capabilities to perform their unique tasks, and we have been happy since we secured this software. The proofreading system ensures that we submit projects that are free from errors and rich in planned text.

What needs improvement?

Some updates are outdated, and their functionalities can affect the end outcomes. When a task is deleted before submission, it is not easier to locate it. The software just requires regular updates, and everything will be okay. I did not experience many performance challenges as we are able to implement projects and submit them to our clients on time. 

It is simple and more flexible to work with it from anywhere and achieve the set targets. I appreciate the vendor team for coming up with the basic solutions for handling any given task and project using Asana.

For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

There are few downtime cases.

What do I think about the scalability of the solution?

The performance has been outstanding.

How are customer service and support?

Customer support has been always available when we need them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used another project management software.

How was the initial setup?

The setup process is simple.

What about the implementation team?

The implementation took place through the vendor.

What was our ROI?

There has been positive ROI and increased business growth.

What's my experience with pricing, setup cost, and licensing?

It is easy to set up and acquire the application.

Which other solutions did I evaluate?

I evaluated Wrike, however, I decided to settle on Asana.

What other advice do I have?

The system is good and I have no complains.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Asana Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free Asana Report and get advice and tips from experienced pros sharing their opinions.