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Technology Competency and Solution Head at LearningMate
Real User
Helpful support, stable, and the integration is good
Pros and Cons
  • "The technical support is good."
  • "They should have a better big data stack."

What is our primary use case?

We have been using AWS for our own product. We are not direct users. Rather, our customers are using our product, which is hosted on AWS.

What needs improvement?

The cost should be reduced.

They should have a better big data stack.

For how long have I used the solution?

We have been dealing with Amazon AWS for the last six years.

What do I think about the stability of the solution?

This product is stable and we plan to continue selling it in the future. All of our products are tightly integrated with AWS.

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Amazon AWS
April 2025
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What do I think about the scalability of the solution?

AWS is a scalable platform.

How are customer service and support?

The technical support is good.

How was the initial setup?

There is no installation for AWS, as it is a cloud product.

What's my experience with pricing, setup cost, and licensing?

AWS is expensive and the cost should be reduced.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1452045 - PeerSpot reviewer
Founder & Chief Operating Officer at a tech services company with 11-50 employees
Real User
Stable, easy to use, with good support, and it is priced well
Pros and Cons
  • "It's very easy to use."
  • "Integration with in-house applications could be simplified."

What is our primary use case?

The primary use case of this solution is for hosting your infrastructure.

What is most valuable?

It's very easy to use.

What needs improvement?

The activation process can be improved. Sometimes, the activation takes a lot of time. There are many components of the infrastructure.

Integration with in-house applications could be simplified.

For how long have I used the solution?

We have been dealing with Amazon AWS for one year.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It is a scalable product. We have 30 users in our organization.

We plan to continue to use Amazon AWS.

How are customer service and technical support?

We have never had a problem with technical support.

How was the initial setup?

There is no installation for this solution. It's a cloud solution.

What's my experience with pricing, setup cost, and licensing?

There is a cost for any components you get.

AWS is not an expensive product.

What other advice do I have?

I absolutely recommend this product.

I would rate Amazon AWS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Amazon AWS
April 2025
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
857,028 professionals have used our research since 2012.
CEO at Fit Ideas
Real User
Provides stable, on-demand cloud computing platforms
Pros and Cons
  • "It's easy to manage. We can use a wide range of technologies with AWS."
  • "I would like to receive some alerts when my consumption is getting out of the normal range."

What is our primary use case?

We use this solution to deploy our products.

Within our company, there are at least five people using this solution. Usually, they are technical people — some software developers and a couple of infrastructure managers.

Whether we decide to increase our usage with this solution depends on our business development.

How has it helped my organization?

It allows us to deploy a production environment using Oracle Database, an API integrator, or by using our development tools. 

What is most valuable?

It's easy to manage. We can use a wide range of technologies with AWS.

What needs improvement?

It's very easy to configure and to use the platform, but we would like to be notified about our consumption. The consumption is a critical point for us because we are not always using the platform, but sometimes we receive high charges — high amounts of money for services that we didn't even use during that month, for instance.

I would like to receive some alerts when my consumption is getting out of the normal range.

For how long have I used the solution?

I have been using Amazon AWS for roughly two years.

What do I think about the stability of the solution?

It's pretty stable. We haven't had any problems with the platform. Overall, I think it's quite optimized.

What do I think about the scalability of the solution?

Scalability-wise, haven't had any issues. We work with small to medium-sized solutions so we haven't really needed to test the limits.

How are customer service and technical support?

We haven't really had to contact technical support. The documentation is very complete and easy to understand. 

Which solution did I use previously and why did I switch?

We tried using a Google cloud platform, but we had some configuration problems with some programs like WordPress. 

How was the initial setup?

The initial setup is very straightforward. I wasn't involved in the deployment, but I believe it took less than four hours.

What's my experience with pricing, setup cost, and licensing?

The price could be lower. Currently, we spend between $300 to $1,000 dollars a month to use this solution. We try to avoid using a license if we can.

What other advice do I have?

I would recommend AWS to other interested companies. It's a very stable platform. It's easy to use and you don't have to be an expert to deploy your first project. Obviously, you'll need to make use of some advanced features, but in that case, support is always available. 

On a scale from one to ten, I would give this solution a rating of eight. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1323930 - PeerSpot reviewer
Database Architect at a tech services company with 201-500 employees
Real User
Creates less work for DBAs but they should offer more upgrading guidance
Pros and Cons
  • "There is less work for the DBAs. Everything is handled in AWS itself."
  • "We don't know whether to increase server capacity or alert notifications. We don't know which hard disc to purchase or what the next recommended CPU is. There should be an indicator. We would like to have more guidance."

What is our primary use case?

Our primary use case is for cloud storage.

What is most valuable?

There is less work for the DBAs. Everything is handled in AWS itself.

What do I think about the stability of the solution?

We don't have issues with stability or scalability.

How are customer service and technical support?

We manage support issues, we don't depend on others for technical support.

What other advice do I have?

I would rate it a seven out of ten. 

In an RDS environment, we only get the CPU utilization and this thing. The growth rate and free space increases. Getting the CPU utilization is 99% or 90% sometimes.

We don't know whether to increase server capacity or alert notifications. We don't know which hard disc to purchase or what the next recommended CPU is. There should be an indicator. We would like to have more guidance. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Consultant at Skill Orbit
Real User
Feature-rich, stable, and it is easy to expand our service offering
Pros and Cons
  • "The most valuable features are load balancers, databases, and S3 buckets."
  • "There are some limitations for certain applications that happen regionally and it is an issue for us."

What is our primary use case?

We are a solution provider and we use this solution to host applications for our customers. Their use cases are related to legal and advisory matters.

What is most valuable?

The most valuable features are load balancers, databases, and S3 buckets.

What needs improvement?

I have found some problems related to the database.

The price of this solution could be reduced to make it more competitive.

There are some limitations for certain applications that happen regionally and it is an issue for us. If we work with an application that is set up in New York, for example, then it has to be able to work in Pakistan.

For how long have I used the solution?

I have been using Amazon AWS for between six and eight months.

What do I think about the stability of the solution?

We have not experienced any issues in terms of stability.

What do I think about the scalability of the solution?

Scalability is not a problem. We are currently extending our use of Amazon AWS and have acquired a partnership with them. With this, we are creating a cloud department for which we will offer Amazon Web Services.

How are customer service and technical support?

I did not have to call technical support.

How was the initial setup?

Our deployment took between five and ten months.

What's my experience with pricing, setup cost, and licensing?

I find that Amazon AWS is expensive.

Which other solutions did I evaluate?

I recently evaluated the Oracle Cloud Platform, and I find that Amazon is more expensive.

What other advice do I have?

My advice to anybody who is researching AWS is to consider their budget. If the budget is available then it is a good choice, whereas, for those who want to spend less, I would suggest using Oracle instead.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user1107327 - PeerSpot reviewer
Associate Director at Microland Limited
Real User
Helps us to provide clients with a cost-effective, end-to-end solution
Pros and Cons
  • "As a service vendor, we have helped clients to achieve faster "go to market" on their products, and have provided highly flexible cost-effective system management solutions."
  • "This solution would be improved with the inclusion of hybrid Kubernetes management."

What is our primary use case?

Our primary use case is an end-to-end cloud solution and design.

How has it helped my organization?

As a service vendor, we have helped clients to achieve faster "go to market" on their products, and have provided highly flexible cost-effective system management solutions.

What is most valuable?

The most valuable features of this solution are Compute, Security, Database, Media, Management, and Governance.

What needs improvement?

This solution would be improved with the inclusion of hybrid Kubernetes management.

For how long have I used the solution?

Seven years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Lead Cyber Security and Hybrid Cloud Engineer at The Johns Hopkins University Applied Physics Laboratory
Real User
A secure solution for commercial data analytics and storage
Pros and Cons
  • "We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS."
  • "An easier way to determine estimated costs quickly would be helpful."

What is our primary use case?

Our primary use case for this solution is commercial cloud computing, analytics, and storage.

How has it helped my organization?

We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS.

What is most valuable?

The features that we have found most valuable are IAM, KMS, and Security Groups for customizable security. Cloud formation for well-defined blueprints is also useful.

What needs improvement?

An easier way to determine estimated costs quickly would be helpful.

For how long have I used the solution?

Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Vendor Management | Business Development at a tech services company with 11-50 employees
Real User
Optimizes our customer's TCO, They can scale up and out at any time.
Pros and Cons
  • "Their technical support is really good. I am very satisfied."
  • "There's not much room for improvement but that being said, they can improve the overall process of the overall product features and backend."

What is our primary use case?

I use this product for hosting business applications like SAP on the AWS infrastructure. We have some new customers in Egypt and out of Egypt. This solution is magnificent. 

How has it helped my organization?

In our company, Amazon provides us with a lot of help like training for our staff. They always support us with any service or any solution. The security updates is perfect. and also supports for customers.

What is most valuable?

There are many benefits to AWS. For our customers, it optimizes their TCO. In terms of  computing, they can scale up and out. 

What needs improvement?

There's not specific things for improvement but that being said, they can improve the overall process and features of the product and to enhancement the stability.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's stable enough. In terms of actual numbers, it's 99.99% stable.

What do I think about the scalability of the solution?

Scalability is really perfect. I can make any scale anytime, whether I scale out or scale up.

How are customer service and technical support?

Their technical support is really good. I am very satisfied.

Which solution did I use previously and why did I switch?

Amazon is the leader in the public cloud categories, it has the largest market shares. I ask our customers why they're not using it. 

What other advice do I have?

I would rate this solution a 9.5 out of ten. It's the leader in the public cloud and a leader in the market. 

I would recommend it to any customer using another solution. I would offer it as an alternative to another similar solution like IBM, Google and Azure.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.