Zoom Workplace Business Reviews

We have primarily been using the solution for remote meetings during COVID-19 quarantine. We use it for online classes.

The solution is very user friendly and flexible.

There is something called Zoom bombing. Users can misuse the product if other users don't enable privacy settings on their meetings. What happened recently was there were 200-300 participants with the host being unaware. The host had not enabled the proper privacy or security settings before initiating the meeting, so unauthenticated users were able to jump on and participate without actually being part of any group. The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them.

First-time users should get a mandatory walk-through or some sort of mandatory training before installing or using the software. It would help protect them and help them understand how to use the product effectively before jumping into their first meeting.

I'm a student; I've been using the solution since the beginning of COVID-19 when quarantining and social distancing began. It's been around three months.

I'd rate the solution eight out of ten.

I'm just a Zoom user. I'm a student and I've been using it for my classes at University.

The primary use case is for normal web meetings. We use it for internal communication.

We have regular weekly meetings and for those who don't have to share any screens, we just call.

The most valuable features are that you are able to share the screen, and draw on it.

The time limitations for the free version should be increased from 40 minutes. We do have an account but not enough to go around.

During the screen sharing, there is an option to zoom in. If they could add a feature where you could just drag if you wanted to zoom in or when you want to zoom out, that would be great.

I have been using the latest version of Zoom for three months.

The stability is acceptable. There are no serious issues.

It's relatively easy to scale zoom. You just get another ID.

We have 100 users.

We have not contacted technical support.

Previously, we did not use a different solution. We stared with Zoom.

The initial setup is relatively okay, but it's not as easy as Google Meet.

I did the installation myself, it took a couple of minutes.

We have an account but we are also using the free version.

If you are interested in a free version, you should go with Google Meet because there is no time limit.

I would rate this solution an eight out of ten.

I manage our team that provides solutions to our clients.

We use Zoom to conduct virtual meetings. We use it to communicate internally, as well as with our customers.

The most valuable feature is teleconferencing. This tool is good enough for employees who want to be able to work at home.

Zoom is easy to use and makes it easy to communicate with people remotely in meetings.

The quality of this solution is depending on the internet connection, and as such, can sometimes be unstable.

There are some security issues with Zoom, which is something that needs to be resolved. The inclusion of some more advanced security features would be an improvement.

We have been using Zoom for about one year.

Given that all of the employees are working from home, we use this solution every day for teleconferencing. The only issue we have had with instability is due to our internet connections.

This solution is very scalable. The entire company is using Zoom, although our meetings generally have less than 30 people.

We have been able to resolve our own problems without assistance from the vendor. It is very easy to use.

We use multiple solutions for virtual meetings and conferences including Zoom, Microsoft Teams, and Webex. For meeting with enterprise clients, we generally use Microsoft Teams. When it comes to meeting with the public, we more often use Zoom.

The initial setup is very easy.

Our in-house team implemented Zoom for our use.

My advice for anybody who is implementing this solution is that it can be used for non-critical information. However, due to active security concerns, at least in the short-term, meetings that contain critical or private information should be conducted on another platform.

In terms of how I would rate this product, I would score the quality of audio and video at about seven out of ten. Security-wise, however, I am worried about it.

Overall, I would rate this solution a seven out of ten.

We use Zoom to connect with other business units.

When there is a large number of people involved, I can pinpoint a particular person and I can message him in Zoom, rather than messaging everybody involved. I can directly communicate with that person and I find that feature very useful.

I would like to see them develop end-to-end encryption, like WhatsApp. That would improve the security of the software. 

Also, suppose ten people are participating and talking. I can only see four people at a time. So the number of video frames could be better.

Finally, file sharing and formation of groups in this software would be a real improvement.

We have been using this solution for nearly a year.

It's working well. I haven't found any stability issues. On average, I use it twice a week.

There are no issues with the scalability. In our organization there are at least 500 to 1,000 people who use the solution.

It was very easy.

With Skype for teams I can form groups and I can share multiple files and have online being shared. I don't find those features in Zoom. Zoom is more for teleconferencing.

Anyone can use it. It's very handy.

I use Zoom for keeping in touch with friends in the UK. We've done a virtual open-mic concert and also done virtual pop-quizzes on it.

The most valuable feature is the breakout room, which we found useful for the pop quiz.

The Mozilla extension is useful to schedule meetings.

It is difficult to see and control whether you're muted or not, so the interface should be improved.

When people are messaging, often they accidentally message the entire group rather than a single person. This is something else that can be made more clear.

Security is a concern with this product, so I would not do anything commercial using it. The need to work on their reputation as far as security goes.

I started using Zoom about two weeks ago.

The stability is fine and we haven't had any issues. However, many people aren't convinced that it's robust enough to be a corporate tool at the moment.

It can handle lots of users.

I have not needed to contact technical support.

We tried to use Skype, but the problem with Skype is that it doesn't work on Apple Macs. It says that it does, but it never logs in. Because of this, we had to find an alternative.

We use Microsoft Teams for work-related communication, whereas I use Zoom for personal conferencing. I would say that Microsoft Teams is a little more corporate, as you need to have a Microsoft account. 

It was easy enough to set up.

I have been using the free version of Zoom.

My advice for anybody who is considering Zoom is that it is ok for social use. It's easy to use and it supports a lot of users. It is easy to set up as a free service.

I would rate this solution an eight out of ten.

We use Zoom for meetings and video conferences.

We use all of the standard meeting features.

The most valuable feature is ease of use. The user interface is simple.

Recently, most of the people in my organization have not been able to dial in using the telephone number and have been required to join meetings using their devices.

We are concerned about security when using this solution.

I have been working with Zoom for a little over a year.

We have not had issues with stability very often.

We also have experience with Webex and Amazon Chime, which also have the features that you typically use for video conferencing.

My advice for anybody who is researching this solution is to look into the security because lately, there have been concerns about it. If you are concerned about security then it may be better to use another type of software.

I would rate this solution a seven out of ten.

We use Zoom to have weekly team meetings. These are informal meetings for a software development group.

The most valuable feature is the screen recording.

Zoom should provide online storage where we can send and share documents with people in our meeting.

Zoom is not totally free, which is one of the reasons that I don't choose to use it.

I found it very confusing to set up a meeting.

I was only able to host meetings that were 40 minutes long, which was not enough time. That duration was not long enough for the topics that we needed to cover.

I would like to see a chat function for messaging outside of video conferencing.

Privacy needs to be improved because when you download a meeting transcript after it is complete, even the private chat of other users is visible.

I have been using Zoom for about four months.

Zoom is stable for video but I have had trouble with hearing the voice. This could have been related to my network.

Our meetings normally have 12 users.

I have never contacted technical support. If I have a problem then I just switch software, rather than spend the time speaking with support.

I have now switched to using WeChat instead of Zoom for most things, other than my weekly team meetings. First, WeChat is totally free. Also, with the enterprise version, we are able to share documents while we're sharing screens. It has quite a bit of storage that we can use to upload material.

Most of the students in my school have WeChat and when we have a meeting, a notification is sent. It's quite convenient. WeChat is better designed for Chinese users and it takes their habits into account.

WeChat has a scheduling feature where people can see my calendar, which is very important for setting up meetings.

The cost of Zoom has led me to use WeChat, instead.

I would rate this solution a seven out of ten.

We are using Zoom for virtual meetings.

The most valuable feature is video conferencing. 

The security needs to be enhanced. A third-party security audit needs to be completed, and the privacy clauses in their contracts need to be changed.

Zoom is an immature product that is not yet stable.

 We have only been using Zoom for a short time.

Zoom is not a stable product. Rather, it is an immature product.

This solution can be scalable but I have not used it for a huge audience so I am not sure.

We are also using Skype for Business for our virtual meetings. Because of issues that we have discovered in Zoom, we have limited our usage of it in the company.

The reason we are using Zoom is that Skype for Business is not installed on all of our employee accounts. In the future, we will only be using Skype for Business.

Zoom is available with an open license that can support meetings of up to 40 minutes.

This solution works for video conferencing but it needs improvement in terms of privacy and security.

I would rate this solution a six out of ten.