The best features for me are -
- The environment is just like a social network
- The easy way to create a task in the tool
- It has an easy way to delegate a task
- The way that you scope your task
The best features for me are -
You can document all the projects inside the company. The systems we used before were to hard to use but this one is easy, by comparison. Therefore, people don't get crazy at the point of documenting or commenting inside the jobs or task.
I started using it three years ago.
No we didn't.
None encountered yet.
None encountered yet.
The customer service is great, but it is not perfect but they really help you. Also, in the forums about Wrike, you can find a lot of tips to use that can make your usage more efficient.
Technical Support:They are good people who really help you.
Redmine and Netsuite, were so hard to use, and sometimes difficult, besides poor performance.
The vendor has a great level of expertise, and they really know the tool. If we have got questions, they get us the answers.
We evaluated Wrike alongside our previous solutions of Netsuite and Redmine.
Wrike is a powerful tool to make a project a success, in my own opinion, for small and medium projects. With the kind of tasks you can do in some large projects, you can integrate your team members all around the world with Wrike. It has an easy to use web interface, just like a social network, is easy to delegate tasks to your team, and to complete the project well. If you want to implement some kind of small PMO and learn a lesson in integration, you need to use Wrike.
Overall, I would simply say use it, and give a Wrike a chance.
Wrike is excellent at being customized for use and project management. Understanding the way that you can use the tool to flow projects/tasks within our organization has been extremely helpful. Generally, duplicating tasks have been one of the best features introduced so far for us as we have a lot of reoccurring projects so this has significantly reduced time and helped streamline work.
The main thing downfall for us is the lack of ability to apply time (budget) for tasks/projects as well as scheduling to make sure that we aren't overstacking a department with too much work at a quick glance.
2 years
There aren't any issues with deployment but you do have to think creatively if you are going to have the tool function to your unique needs.
No.
Not yet.
Awesome! Regardless if you call, email or do live chat, their reps are extremely helpful and also generally help consider the problems and provide their own thoughts on how you can achieve the goal.
Technical Support:Great.
It's complex due to the customization that you can do. But once you understand the system, it's pretty easy.
I started using Wrike 4 years ago at a previous company and now I'm still using it today with my current company (we had to get them on board). We manage ALL tasks in Wrike. If there's anything we need to do, we put it in Wrike, assign it out, and collaborate within the tool. It does everything we need.
I have used a few different task management tools. Asana, Trello, Producteev, Todoist, Wunderlist, Microsoft's stuff; but Wrike tops them all. While it sounds a little cliche, I haven't found something that I wanted to do/organize that I couldn't do on Wrike. It allows for nested upon nested sub tasks, timeline views, priority management, time clocking, and awesome collaboration.
We had a lot of people, including myself, losing track of tasks or projects. Not any more.
We really stick to things and keep track of what we're doing thanks to Wrike.
You can't get custom notifications. If I want to be notified of a project at 10:15 a.m. on Sept. 12th, I cannot.
More than three years
None
There have been times in the past that a description wouldn't load properly but it's generally very stable. Never been down or lost any data at all!
This is where Wrike shines actually... you can do anything you want with a limitless number of people!
Very good. They even have a great Twitter help account.
Pricing when we started was a lot lower but now there are a lot more features. It is worth the cost.
Simple/powerful hierarchy. The analytics in the Enterprise edition are great.
Great way for our employees to send in project requests/ideas and then for us to be able to prioritize and schedule them.
More options in the "basic" paid version would be nice.
2 years
None so far.
Not at all. The mobile platform is remarkably stable as well.
No, our enterprise is able to use it and customize it to individual departments.
A+
Technical Support:Haven't needed to contact them.
No similar product was used company wide. Having most departments using the same solution.
Straightforward. Email invitation to join and that was about it as far as user set up. Tags/folders are set up per department and as needed.
In-house.
Enterprise is the way to go.
With the enhanced features of Enterprise such as custom fields and user groups, we are able to accomplish so much more and gain a better footing across the board.
It has streamlined our processes
Cut email in half
Possibly another user group, the collaborators cant do enough and they dont have a program it seems to have a ton of users.
6 months
No, it was fairly seemless.
Their customer services is great. Anytime I need something I can just pull up a live chat and they walk me through it.
Accessible project management with varying levels of engagement.
We don't need so many meetings or project managers.
Sometimes the interface can be messy.
2 years
Only that people don't like new things. The name doesn't help.
No issues.
No issues.
Very impressive.
Technical Support:Very impressive.
Yes, Bootcamp.
In my experience if you don't organise it well and do some occasional tidying up it gets messy. Then some users find it hard to work with the mess (like some people can't stand a messy desk; others don't mind). Other users find filters or views that provide clarity for them. And others just tidy up (but may spend too much time tidying rather than doing). So I guess you may lose some engagement and some time 'wasted' keeping things tidy/organised.
The ability to assign and reassign tasks to multiple stakeholders, time tracking, project completion.
Its great for tracking multiple projects over a large team.
Mostly UI issues.
3 years
As our number of projects grow I find that Wrike crashes more often.
As our number of projects grow I find that Wrike takes longer and longer to load.
Straightforward setup and easy to learn how to use.
The email integration tool, the ability to assign and reassign different folks to different tasks and the ability to connect with Google Drive, Dropbox and Onedrive.
This keeps projects out of my email and into a workable timeline that can be shared and assigned to others.
The interface takes some getting used to.
One year
This software is quite stable.
I had a question and was helped immediately and they also followed up to make sure things were working well.
Technical Support:The support is top of the line.
The setup is strait forward and easy for any level of technical skills.
This saves time on folks over lapping on tasks and missing deadlines that cost.
Great software with excellent support.
The notifications issue does go in the minor pain category. I use a set date, usually on a milestone task to get me a reminder of a task that needs to be done on a specific date. But a task alarm would be a nice feature.