Wrike Reviews

Every feature in Wrike adds a value to the way we work in our organization. I wouldn't pick a feature by itself as all its features create a solid ground for a solid solution.

It has enforced time and task management which made our projects smoother and allowed our department to juggle all types of tasks and projects.

I see the product as a perfect match to our needs, but I hope that Wrike will introduce a full fledged incident management system within the same platform.

I have been using this solution for 2 years now.

Deployment was smooth with the help of the Wrike support team.

Not at all.

No, Wrike is perfect to our needs and I believe that Wrike's team has great potential to introduce more into their product.

10/10

10/10

Yes I did previously use a different solution, I switched because it wasn't as friendly as Wrike.

All I can elaborate on here is that we were able to close more projects than expected and save the company thousands of dollars.

We evaluated Project Place.

• Gantt chart -- This helps with projects that are complex and require various tasks or phases to be completed in order to develop a final project. We simply could not plan product releases effectively without this!
• Folders -- Organization is incredibly important when managing projects for several different facets (customer-driven, sales-driven, marketing-driven, etc) and the fact that I can manipulate and move projects into different folders helps me watch a project as it travels through our "workflow" from inception to delivery.
• Tasks -- Not only developing unlimited tasks and sub-tasks with deadlines, but also being able to assign them to different people within our teams has allowed us to have a central point to work from. I highly appreciate the ability to duplicate folders with their included tasks as our workflow is often repeated for similar projects.

• Increased Team/Employee Efficiency
• Improved Asset Storage by Project
• Increased Visibility with Other Teams

• I would like to see different statuses saved in different folders. Instead, the status is changed and it affects all folders globally. This has caused me some confusion or irritation at times.
• With sub-tasks, I find myself wishing that changing a tasks' deadline would also change the subtasks' deadlines. When I push things forward or backward with the Gantt chart, I then have to go into each subtask and adjust them as well. Sometimes, it seems easier to make everything tasks so I can use the cause/effect of dependencies.
• Duration can be confusing at times given that sometimes a task will take a bit of time daily over several days, but not necessarily all day. Group several tasks like that together and planning resources becomes difficult because you cannot distinguish how much ACTUAL time on a given day is needed for a particular project. I find myself planning by dates and not durations. I think if there were a way to use these independently, that would be helpful.

5 years - basic version

Deployment was fairly easy.

No.

No.

Great!

They were able to resolve issues, but the resolution took some time and I only received communication if I contacted them for a status update.

With other products, we did not have easy access to a Gantt chart, which, for us, was vital for project planning. Trello provided a clean "big picture" view of where projects were in the workflow, but I have been able to create folders in Wrike which has helped me with this. I do miss the way Trello could lay things out for me simply and big picture like; but that did not outweigh the benefits and advantages we found with Wrike. JIRA felt too complicated to use for the projects we were managing. Our engineers use it for bug ticketing, but we never got in a groove using it.

As we have been using the program more thoroughly, I sense that the dashboard is highly important, yet it is not intuitive to set up.

In-House

• Increased Team/Employee Efficiency
• Improved Asset Storage by Project
• Increased Visibility with Other Teams

We tried to work with Trello & JIRA to accomplish the same things as Wrike could but decided to completely move to Wrike and are pleased with our decision.

If every project we were working on had an entirely different set of tasks, the planning part and task making part could be cumbersome. Seems like Wrike works well for companies whose projects are all fairly similar or who have people dedicated to plotting out all the necessary steps for each project.

Wrike is a great collaboration tool. It has helped foster better communication between departments at our company. Gone are the "Are you done yet?" emails. By using the subtasks everyone knows the next step in a task and who owns it.

We are starting to gain better history on projects as a result of using Wrike. When asked why a decision was made, we can simply review the old task and see the conversation that may have led to the decision.

- Collaboration

- Subtasks

- Classifications

- Date projection

- Follow ups

It helped us get things out of emails, IM's, off of notepads and away from verbal fly bys. Our service team knows to put all leads and any updates to previously created tasks in Wrike so that everyone knows what is going on.

At the moment, there is nothing I can note for improvement as it has the features that we require for the types of entries that we do. This is not to say that there isn't room for improvement, just none to note from me at this point.

2 years

None

None

None

Have not needed to use customer service as of yet.

The initial setup is as straightforward or compiles as you want it. The way you organize things is entirely up to you as an individual/company.

We have set it up as a basic CRM allowing us to track sales leads, quotes and orders won.

We implemented via in-house team.

We looked at reviews for other options but never tried other software.

• Labels/folders
• Customer service

• Better communication
• More streamlined

• Adding specific time to remind

1.5 years

Amazing

Great

Project planning and Scheduling.

The improvement was quickly seen in project planning and execution because all people involved know which tasks are assigned and to whom.

They need to make possible for the existing an project folder to be saved as a template.

Approximately one year.

No major issues I have come across besides the comments that some people who are involved in a project may not have received them.

Wrike is the best only when you minimize the screen, as the letters can become to small to read.

No issues encountered.

9/10

9/10

No previous solution used.

It was complex starting with creation of project folders, tasks, schedules and assignment of task to people involved in certain projects.

Through a vendor, 9/10.

I recommend the products to others because it is a powerful tool in project management

I have forgotten which other ones we evaluated.

I recommend to always rely on the product and support.

It is very helpful the fact that we can record the time that we spend in each task in order to be more productive, and pay attention to all those things we can accomplish if we spend a certain continuous amount of time.

By working in the post production of videos, I've noticed how faster it can get by tracking the time I spend in each part of the process.

I would love to have a more user friendly layout of the page in order to understand all those important feature that will help me.

About a month now.

At the beginning I did not understand very much all the details that this program offers, but once I read everything about it I can get the maximum use of a really interesting, and helpful tool.

Once in it, there are only more and more things to discover in order to get the most out of it.

I think that it's good because it has all the answers that you might have right on hand to help you out whenever you need it.

I haven't needed any technical support yet, but I'm pretty sure that in case I need it one day it will be very personalized and appropriate.

I was using my job email, and this is not similar at all. This program has everything you need to organize your days in one same place.

It was a little complex at the beginning but only because I did not take time to read through all the information they provide.

I highly recommend Wrike to all.