Wrike Reviews and Pricing

it_user150297

Digital Learning Strategies at a university with 51-200 employees

Sep 4, 2014

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We were using Excel and Word to track our projects. We needed to switch because these weren't scalable or effective.

What is most valuable?

Task Function

It's easy to create, assign and monitor tasks. Wrike has excellent in-task communication and collaboration features. I also found the integration with Gantt Chart or Table/Excel schedule to be excellent.

Folder Structure for Project File Management

It's intuitive and easy to use. The interface mirrors the basic Windows interface so it's easily learned by any team member. The copy function is also very useful.

Wrike Knowledge Base & Customer Support

They have an excellent range of training documents and videos. Additionally, their live chat was phenomenal!

How has it helped my organization?

Using Wrike improved the way our organization functions in several ways:

It provides a single repository for all projects, inter and intra-team collaboration on projects, ability to reallocate resources across projects in a more agile manner, it gives project management more visibility and "Democratizes" project management by making the tools so easy to use that team members take more ownership of project tasks.

What needs improvement?

When it comes to room for improvement, making the Gannt Charts more printer friendly would be ideal.

For how long have I used the solution?

I used Wrike for about 12-18 months at my last employer.

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What was my experience with deployment of the solution?

We didn't experience any issues with deployment.

What do I think about the stability of the solution?

We didn't experience any issues with stability.

What do I think about the scalability of the solution?

We didn't experience any issues with scalability.

How are customer service and support?

Customer Service: 10/10 - Excellent service. Could not ask for better.Technical Support: 10/10 - Excellent tech support. Could not ask for better.

Which solution did I use previously and why did I switch?

Previously we were using Excel and Word documents to track our projects. We needed to switch because these weren't scalable or effective.

How was the initial setup?

Absolutely straightforward. Very easy and straightforward.

What about the implementation team?

We implemented in house/self directed implementation.

What was our ROI?

We did not calculate ROI...but the product is so cost-effective I'm sure benefits far exceeded our costs.

What's my experience with pricing, setup cost, and licensing?

We didn't have any set up costs for Wrike. The monthly license was $125.

Which other solutions did I evaluate?

Before choosing this product we also evaluated Basecamp and Microsoft Project.

What other advice do I have?

Wrike virtually implements itself. The tools and features are so intuitive and easy to use, it's hard not to gain adoption. I would recommend getting a small project team to pilot it as a proof of concept. Wrike also has excellent documentation to encourage adoption from users and sponsorship from leadership/management.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user150282

Chief Operating Officer at a construction company with 51-200 employees

Sep 3, 2014

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With 25 users currently, we have completed over 700 tasks and have 1200 active tasks.

What is most valuable?

Gantt charts and its robust functionality - allows for almost all project management to be done on the gantt chart view itself, from creating tasks to adding dependencies.

How has it helped my organization?

We're currently working on getting things done. The two most important elements of getting things done is first converting conversations and other interactions into actionable tasks and collaboration in completing these tasks. We measure planned percent complete every day and the numbers are slowly improving helping us meet our client's critical milestones and our own internal milestones.

What needs improvement?

The dataset that can be exported and built-in reports/dashboards needs improvement. Also need to be able to identify critical path, measure float, float variance, etc.

For how long have I used the solution?

2 months

What was my experience with deployment of the solution?

Almost none, it's so quick and easy to learn. With 25 users currently, we have completed over 700 tasks and have 1200 active tasks over the past 2 months. We ran one 2-hour training workshop only.

What do I think about the stability of the solution?

What do I think about the scalability of the solution?

Which solution did I use previously and why did I switch?

We switched because we wanted a stronger collaboration tool and better gantt chart functionality.

How was the initial setup?

Initial setup is straightforward.

What about the implementation team?

We implemented in-house.

What's my experience with pricing, setup cost, and licensing?

$4/user/month

Which other solutions did I evaluate?

Microsoft Project, Asana, Trello

What other advice do I have?

Try the free version among one functional group for 1-2 weeks. Then when implementing, run several training workshops and also teach personal task management and collaborative responsibilities of task do-ers. Adopting project management software means 0 or 100%. So commit fully once you start. Less than 100% means tasks will disappear and critical paths cannot be managed.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Wrike

May 2025

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Learn what your peers think about Wrike. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.

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it_user143982

CEO at a marketing services firm with 51-200 employees

Aug 10, 2014

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With Wrike we’re able to keep projects on track because everything is super visible & updates are handled in “real time"

Valuable Features

The ability to assign a task or project to someone (or reassign to someone else), get updates from them in real time and keep everything about a task or project in one place.

Improvements to My Organization

It enables us to keep everyone focused on getting the most important work done. With Wrike we’re able to keep task and projects on track because everything is super visible (and there are very granular controls over who sees what in Wrike), updates or questions are able to be handled in “real time” due to the way Wrike captures update data and when tasks or projects run late everyone involved can see it and adjust accordingly.

Room for Improvement

The Wrike team has improved everything I thought that needed improvement already! The product has come a long way in the three years we’ve been using it.

Use of Solution

I have been using the solution for three years.

Deployment Issues

No, zero.

Stability Issues

No, zero.

Scalability Issues

No, we’re already up to almost 100 users.

Customer Service and Technical Support

Customer Service: A+ for customer service.Technical Support: A+ for technical support.

Initial Setup

Setup was simple. Since it’s a SaaS model, very easy.

Implementation Team

We implemented in-house.

ROI

Our ROI is at least 10X.

Pricing, Setup Cost and Licensing

It’s a subscription pricing model so we only pay the subscription fee and have never encountered any overage charges.

Other Advice

Get a free trial and give it a test drive.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.