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Burak Pehlevan - PeerSpot reviewer
SaaS Infrastructure Manager at a computer software company with 1,001-5,000 employees
Real User
A standard backup with a good price and easy setup
Pros and Cons
  • "The implementation is straightforward."
  • "The reports could be made in an easier way."

What is our primary use case?

The solution is primarily used for the usual database backups, virtual machine backups, and file backups.

How has it helped my organization?

I can't say there’s any significant difference with other solutions. It's just a backup solution for me.

What is most valuable?

It’s pretty standard. There is no significant difference for me.

We needed something that offered backups at a lower price, which this delivers.

The implementation is straightforward.

What needs improvement?

Other solutions have Kubernetes-specific solutions within them. This doesn’t. In the future, we may need the product to have that, however, in my environment, I don't have Kubernetes, so for my use, it is not necessary.

It may be useful if it was easier to access.

The reports could be made in an easier way.

Buyer's Guide
Veritas Backup Exec
August 2025
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For how long have I used the solution?

I’ve been using the solution for the last three years.

What do I think about the stability of the solution?

It is stable. That is no issue in our environment. There are no bugs or glitches. It doesn’t crash or freeze. It’s reliable, and the performance is good.

What do I think about the scalability of the solution?

It has agents. I didn't need any strategy in terms of scaling. When I need to add an extra device, I just install the new agents. I didn't force the limits, like Backup Exec. I didn't force the limit, so I can’t speak to the maximum expansion capabilities.

We have four people using the solution. They are system admins.

We do not plan to increase usage anytime soon.

How are customer service and support?

We don’t have much recent experience in technical support. We haven’t used them in the last 12 months or the past three years. When we did deal with them, they were okay. They were helpful.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I've used, in my old company, a VM solution.

How was the initial setup?

It’s effortless to set up the solution. It’s not difficult at all. I’d rate it a four out of five in terms of the ease of setup.

The deployment is swift and doesn’t take too much time. We didn’t really have a specific strategy going into the implementation.

We only need one person to handle deployment and maintenance tasks.

What about the implementation team?

I handled the initial setup in-house.

What was our ROI?

I wouldn’t be able to calculate an ROI. I’d rate the product a three out of five in terms of the likelihood of getting an ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. It was the main selling factor for us. We pay a yearly licensing fee. I have a gold edition, and it includes all the features that I need - so it's enough for me.

I’d rate it a three out of five in terms of the affordability of the usage.

Which other solutions did I evaluate?

We looked at other solutions. They’re all basically the same, however, this product offers a lower price. I was not a part of the evaluation process the last time around.

What other advice do I have?

I’m a customer and end-user.

It is a useful solution and it can be used in any enterprise environment.

I’d rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at blois.fr
Real User
Over good functionality, stable, and scalable
Pros and Cons
  • "I have found the overall features of the solution very good and there is the option to backup to the cloud."
  • "I have experienced some errors, such as failures, but there have not been very many."

What is our primary use case?

We use Veritas Backup Exec mainly to backup virtual machines (about 120), and also Exchange mailboxes (about 1500).

What is most valuable?

I have found the overall features of the solution very good.

There is the option to backup to the cloud (we don't use it for now).

What needs improvement?

I have experienced some errors. From time to time the backup of one VM fails.

For how long have I used the solution?

I have been using Veritas Backup Exec for approximately 15 years.

What do I think about the stability of the solution?

Overall the stability of the solution is good.

What do I think about the scalability of the solution?

The scalability of the solution is very good.

I am the only one really using the solution in my organization. But I have 2 other colleagues able to do most of the tasks required when I'm away. 

How are customer service and support?

The technical support is good.  It does not take too long to receive an answer. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used another solution, Arcserve.

How was the initial setup?

The installation is very easy.

What about the implementation team?

In house.

What's my experience with pricing, setup cost, and licensing?

The price of Veritas Backup Exec is fair and we pay annually for the license. Compared to other solutions, such as Veeam, it is less expensive.

Which other solutions did I evaluate?

For a time we were, long ago, we were using both Acserve and Backup Exec (it was physical
servers at the time, some servers were backed up with Arcserve and others
with Backup Exec). We decided to simplify this and kept the best of the two.

I recently was asked to evaluated Veeam. My conclusion was that for our needs Veeam did not bring anything that backup exec was perfectly able to do, and Veeam was significantly more expensive.

What other advice do I have?

Veritas Backup Exec is a good solution. It can take a little time to get used to the GUI, but once you've understood how it works, it's really great to use. You can quickly do what you want to do, or get the information you want. 

I rate Veritas Backup Exec an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veritas Backup Exec
August 2025
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,370 professionals have used our research since 2012.
Solution Architect at IT Solution
Real User
Top 5Leaderboard
Provides good scalability, but its initial setup process could be easier
Pros and Cons
  • "The product's most valuable feature is scalability."
  • "Veritas Backup Exec's support services could be faster."

What is our primary use case?

We use the product for data backup purposes.

What is most valuable?

The product's most valuable feature is scalability.

What needs improvement?

Veritas Backup Exec's support services could be faster.

For how long have I used the solution?

We have been using Veritas Backup Exec for eight to nine months.

What do I think about the stability of the solution?

It is a stable platform.

What do I think about the scalability of the solution?

The product is scalable.

How was the initial setup?

The initial setup is complicated and takes 45 minutes to complete. However, the prerequisites, including environment monitoring, make operating easy.

What's my experience with pricing, setup cost, and licensing?

The product's price is reasonable. However, it could be reduced. We purchase its yearly license.

What other advice do I have?

I rate Veritas Backup Exec a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Pawel Augustyn - PeerSpot reviewer
System Advisor at CRIF SpA
Real User
Top 5Leaderboard
Good stability, good price-value ratio, and easy to use for backup, encryption, and restore operations
Pros and Cons
  • "It has good stability. Its interface is very good, responsive, and easy for restoring data. I use it for backup, encryption, and restore operations, and it works. I am using many agents from VM to LMDP. I also use an agent for SQL Server, which has advanced options because it is the Enterprise version."
  • "It is currently missing the dynamic backup feature for virtual machines, which is available in NetWorker. I can create politics in NetWorker to add virtual machines with specific tags, but I cannot do this in Backup Exec, which is a minus point for me. Currently, a user has to send a request to the Backup administrator to add a machine to the backup, but I should be able to create rules to automatically add a new machine to the backup. This kind of functionality is very important in current times, especially when we are using cloud solutions. I should be able to create more than one stream in a policy and specify how many streams I want to run in parallel in one policy. Currently, I have to manually create more policies to backup more than one virtual machine at the same time. Their support can also be improved in terms of response time."

What is our primary use case?

We use this solution to backup MS SQL databases, backup NAS servers, backup virtual machines, and directly backup clients ( on windows servers).

How has it helped my organization?

All data sources are covered by a backup process which is very stable and fast.

A big advantage is that it can backup direct to tape.

What is most valuable?

It has good stability. Its interface is very good, responsive, and easily restores data. I use it for backup, encryption, and restore operations, and it works.

The possibility to back up and restore directly to/from tape is valuable.

I am using many agents from VM to LMDP. I also use an agent for SQL Server, which has advanced options because it is the Enterprise version.

What needs improvement?

It is currently missing the dynamic backup feature for virtual machines, which is available in NetWorker. I can create politics in NetWorker to add virtual machines with specific tags, but I cannot do this in Backup Exec, which is a minus for me. Currently, a user has to send a request to the Backup Administrator to add a machine to the backup, but I should be able to create rules to automatically add a new machine to the backup. This kind of functionality is very important in current times, especially when we are using cloud solutions.

I should be able to create more than one stream in a policy and specify how many streams I want to run in parallel in one policy. Currently, I have to manually create more policies to back up more than one virtual machine at the same time.

Their support can also be improved in terms of response time.

For how long have I used the solution?

I have been using this solution for forty years.

What do I think about the stability of the solution?

It is a stable product. There are no issues with its stability, but I am facing an issue with QNAP storage. 

I use two types of storage for backup: Data Domain and QNAP. With QNAP, the backup server connects through iSCSI, and sometimes, I had problems with the stability of storage on QNAP through the iSCSI interface. I didn't have any such issue with Data Domain. I am trying to find a solution to this. I have tested the storage from Quantum, which is a good solution. Very soon, I will change from QNAP to duplication storage from Quantum.

How are customer service and support?

They are helpful, but they are not very fast. They respond, but it takes them 24 hours to send the first response, which is not good. I am using their standard support. They might have another better support.

How would you rate customer service and support?

Positive

How was the initial setup?

Its initial setup was complex because I had an old version of Backup Exec, and I could not upgrade directly to version 20. I had to do a new installation and migrate the data. It was nice but complex.

What about the implementation team?

We used an in-house team to implement the solution.

What was our ROI?

We save six hours.

What's my experience with pricing, setup cost, and licensing?

It has a good price-value ratio. Its price-value ratio is better than Veeam.

What other advice do I have?

It has good replication, and it is better than other products. It is good for backing up not only VMs but also clients. It is also good for SQL Server and NDMP data servers.

I would rate Veritas Backup Exec an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Admin at a sports company with 501-1,000 employees
Real User
Easy to set up and user-friendly but doesn't support the AIX platform
Pros and Cons
  • "It is a scalable product."
  • "It doesn't support the AIX platform."

What is most valuable?

It's user-friendly, and, except in the case of AIX, it supports a wide variety of platforms. This includes Windows, VMware, Linux, et cetera. It's okay as a product.

The solution is stable.

It is a scalable product.

The solution is easy to set up.

What needs improvement?

It doesn't support the AIX platform.

I've had a little problem in the tape solution in the Backup Exec. When you use a tape solution, take a backup in the tape, not in the disc, and restore it, there is a little complexity. It's not really user-friendly in that aspect.

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There aren't bugs. It's not glitchy. It doesn't crash or freeze. The performance is good. 

What do I think about the scalability of the solution?

You can expand and scale the product. It's not a problem at all. 

We might have five or six people using the solution right now. 

How are customer service and support?

I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and find an answer to my questions. I'd, of course, reach out if I had a huge problem. 

How was the initial setup?

The initial setup is straightforward and simple. It's not a complex implementation by any means. I'd rate it a four out of five in terms of ease of setup. 

What was our ROI?

I haven't followed any details related to there being an ROI. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the exact costs of the product are. 

What other advice do I have?

I'm a customer and end-user.

I've enjoyed the product. It's a user-friendly and widely support platform and is flexible and scalable.

I'd rate the product seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Technology Officer at EITBS Ltd
Reseller
Supports synthetic backup and allows you to start virtual machines on the backup set and do multiple things in one backup configuration
Pros and Cons
  • "Synthetic backup is valuable. It gives you the possibility to do a synthesized backup, which means that it combines a full backup and incremental backup data and gives it to you in one stream. So, you don't have to restore the full backup and then later go and restore the incremental backup. You can do that in one go."
  • "I wish that they have an outlet for the other products from Veritas built into the Backup Exec product. For example, Backup Exec does only server backup. Currently, it is possible to read the backup of one other product, but if they can add more products so that you can just go into the dashboard of these other products by clicking on a button within the Backup Exec product, it would be great."

What is our primary use case?

It is for backup and business continuity. You have a technology in there that allows you to start virtual machines on the backup set of data, which is really cool stuff. It also allows you to have an image of your environment. You can drop an image onto a virtual machine and just spin that environment up.

It supports cloud and on-prem deployments. If you have the infrastructure in the cloud, you can deploy it there. If you want an on-prem solution, that also works. The cloud provider is usually Amazon, but it doesn't really matter.

What is most valuable?

Synthetic backup is valuable. It gives you the possibility to do a synthesized backup, which means that it combines a full backup and incremental backup data and gives it to you in one stream. So, you don't have to restore the full backup and then later go and restore the incremental backup. You can do that in one go. 

It has also got some backup lifecycle policies that allow you to do different things in one backup definition. So, in one backup definition, you are backing up data, copying it to another place, and probably creating an image of the data. You are doing multiple things in one backup configuration, which is very good because it simplifies the way administrators work.

What needs improvement?

I wish that they have an outlet for the other products from Veritas built into the Backup Exec product. For example, Backup Exec does only server backup. Currently, it is possible to read the backup of one other product, but if they can add more products so that you can just go into the dashboard of these other products by clicking on a button within the Backup Exec product, it would be great.

They should also increase the number of applications that it is backing up currently.

For how long have I used the solution?

I've been working with this product, in general, for about five years.

What do I think about the stability of the solution?

It is very stable. I would rate it a ten out of ten in terms of stability.

What do I think about the scalability of the solution?

It is scalable and manageable. Some of the solutions can scale but become complex to manage. This is scalable and easily manageable.

How are customer service and support?

They provide great support. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It is very simple and straightforward. It is done in 30 minutes. One engineer is enough for its deployment.

The whole implementation in a small-sized or medium-sized environment takes a maximum of three days. In a large one, it depends on the number of machines and different use cases that you're looking at, but usually, in a week, you are done. In the first two to three days, you would have done quite a lot of the deployment. It is just more about having conversations with the backup admin to understand, for example, how often they want the data backed up and other little things, but in terms of getting the solution to work, it is pretty straightforward.

What was our ROI?

The ROI is really good, and it is better than most of the other competing products. I would rate it a four out of five in this aspect.

What's my experience with pricing, setup cost, and licensing?

It is affordable, but I hope that the price will come down a lot because of other competitors. It is a good price for the customer, but sometimes, the competition provides a much lower price. 

There are two ways to license it. You can license it per instance or per terabytes of data that we are mocking up. It is enough because it is not so complex. It is good when you're working with customers.

What other advice do I have?

OEM has always been a data company. They've always wanted to protect data. The methodology, the idea, or the concept behind the Backup Exec application is that you can back up and restore your data, and you can go to sleep. There are other newer solutions on the market. Of course, they also do the job, but when it comes to working in a simple manner, Backup Exec does the job well. So, one should not just say that Backup Exec is a product that has been around for a long time, and it is not modern. Backup Exec is very modern, very fresh. You should at least try it out before you make any decisions.

I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Deputy Manager at DDS Informatica
Reseller
Is user-friendly and stable
Pros and Cons
  • "We have never had any problem with storage and backups. It works very well and is a user-friendly solution."
  • "The scalability could be improved even though the solution is targeted to small customers."

What is most valuable?

We have never had any problem with storage and backups. It works very well and is a user-friendly solution.

What needs improvement?

The scalability could be improved even though the solution is targeted to small customers.

For how long have I used the solution?

I've used this solution for almost eight years.

What do I think about the stability of the solution?

In terms of stability, the volume to backup is not very big, and we have never had any problems.

What do I think about the scalability of the solution?

With regard to scalability, Veritas Backup Exec is a good solution for very small enterprise clients. If you have big systems, you must move to NetBackup if you stay with Veritas.

We have 10 to 12 people who use this solution.

How are customer service and support?

The technical support is very good. Veritas is one of the best at providing technical support.

How was the initial setup?

There were no problems with implementation.

What's my experience with pricing, setup cost, and licensing?

I think it's sold at the right price. It's not expensive. The license is usually for a year.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Senior System Engineer at Vintech Electronic Systems Pvt.Ltd
Reseller
A good product when looking to do a backup on a tape in a small environment
Pros and Cons
  • "The product is good in a small environment when looking to a backup on a tape."
  • "The console of Veritas Backup Exec is complex when compared to other software."

What is our primary use case?

We have 200 users working with this solution. Our primary use case of Veritas Backup is to backup, at a fine level, our Windows-based, small SMB level clients.

What is most valuable?

The product is good in a small environment when looking to backup on a tape.

What needs improvement?

The console of Veritas Backup Exec is complex when compared to other software. The solution has a lot of tabs, so it is not neat and clean, causing confusion. The console dashboard needs to be simplified to help the customer, together with more training.

For how long have I used the solution?

We have been using Veritas Backup for 8 years.

What do I think about the stability of the solution?

Veritas Backup is a reliable solution.

How are customer service and support?

Technical support with Veritas is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the solution is straightforward and can be completed in one or two days, with all of the backup job configurations and tests restored.

What about the implementation team?

We deploy the solution ourselves. It requires one person. We have one person on this project, however, we have three people that get involved if there are any concerns.

What's my experience with pricing, setup cost, and licensing?

The pricing of Veritas Backup's license is comparable to Veeam.

Which other solutions did I evaluate?

Veritas Backup Exec is complex compared to HP Data Protector, Veeam Backup & Replication solutions.

What other advice do I have?

The product is good. If the organization is considering Veritas Backup, and they want to do a file-level backup on a tape, in a small environment, then definitely Backup Exec is the perfect solution. If the organization is looking for backup and disaster recovery, replication and the like, Veeam Backup & Replication would be preferred.

I would rate the solution a 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
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Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
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Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.