No more typing reviews! Try our Samantha, our new voice AI agent.
System Admin at a sports company with 501-1,000 employees
Real User
Sep 3, 2022
Easy to set up and user-friendly but doesn't support the AIX platform
Pros and Cons
  • "It is a scalable product."
  • "It's a user-friendly and widely support platform and is flexible and scalable."
  • "It doesn't support the AIX platform."
  • "It doesn't support the AIX platform."

What is most valuable?

It's user-friendly, and, except in the case of AIX, it supports a wide variety of platforms. This includes Windows, VMware, Linux, et cetera. It's okay as a product.

The solution is stable.

It is a scalable product.

The solution is easy to set up.

What needs improvement?

It doesn't support the AIX platform.

I've had a little problem in the tape solution in the Backup Exec. When you use a tape solution, take a backup in the tape, not in the disc, and restore it, there is a little complexity. It's not really user-friendly in that aspect.

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There aren't bugs. It's not glitchy. It doesn't crash or freeze. The performance is good. 

Buyer's Guide
Veritas Backup Exec
March 2026
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,837 professionals have used our research since 2012.

What do I think about the scalability of the solution?

You can expand and scale the product. It's not a problem at all. 

We might have five or six people using the solution right now. 

How are customer service and support?

I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and find an answer to my questions. I'd, of course, reach out if I had a huge problem. 

How was the initial setup?

The initial setup is straightforward and simple. It's not a complex implementation by any means. I'd rate it a four out of five in terms of ease of setup. 

What was our ROI?

I haven't followed any details related to there being an ROI. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the exact costs of the product are. 

What other advice do I have?

I'm a customer and end-user.

I've enjoyed the product. It's a user-friendly and widely support platform and is flexible and scalable.

I'd rate the product seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Technology Officer at EITBS Ltd
Reseller
Sep 1, 2022
Supports synthetic backup and allows you to start virtual machines on the backup set and do multiple things in one backup configuration
Pros and Cons
  • "Synthetic backup is valuable. It gives you the possibility to do a synthesized backup, which means that it combines a full backup and incremental backup data and gives it to you in one stream. So, you don't have to restore the full backup and then later go and restore the incremental backup. You can do that in one go."
  • "Backup Exec is very modern, very fresh."
  • "I wish that they have an outlet for the other products from Veritas built into the Backup Exec product. For example, Backup Exec does only server backup. Currently, it is possible to read the backup of one other product, but if they can add more products so that you can just go into the dashboard of these other products by clicking on a button within the Backup Exec product, it would be great."
  • "I wish that they have an outlet for the other products from Veritas built into the Backup Exec product."

What is our primary use case?

It is for backup and business continuity. You have a technology in there that allows you to start virtual machines on the backup set of data, which is really cool stuff. It also allows you to have an image of your environment. You can drop an image onto a virtual machine and just spin that environment up.

It supports cloud and on-prem deployments. If you have the infrastructure in the cloud, you can deploy it there. If you want an on-prem solution, that also works. The cloud provider is usually Amazon, but it doesn't really matter.

What is most valuable?

Synthetic backup is valuable. It gives you the possibility to do a synthesized backup, which means that it combines a full backup and incremental backup data and gives it to you in one stream. So, you don't have to restore the full backup and then later go and restore the incremental backup. You can do that in one go. 

It has also got some backup lifecycle policies that allow you to do different things in one backup definition. So, in one backup definition, you are backing up data, copying it to another place, and probably creating an image of the data. You are doing multiple things in one backup configuration, which is very good because it simplifies the way administrators work.

What needs improvement?

I wish that they have an outlet for the other products from Veritas built into the Backup Exec product. For example, Backup Exec does only server backup. Currently, it is possible to read the backup of one other product, but if they can add more products so that you can just go into the dashboard of these other products by clicking on a button within the Backup Exec product, it would be great.

They should also increase the number of applications that it is backing up currently.

For how long have I used the solution?

I've been working with this product, in general, for about five years.

What do I think about the stability of the solution?

It is very stable. I would rate it a ten out of ten in terms of stability.

What do I think about the scalability of the solution?

It is scalable and manageable. Some of the solutions can scale but become complex to manage. This is scalable and easily manageable.

How are customer service and support?

They provide great support. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It is very simple and straightforward. It is done in 30 minutes. One engineer is enough for its deployment.

The whole implementation in a small-sized or medium-sized environment takes a maximum of three days. In a large one, it depends on the number of machines and different use cases that you're looking at, but usually, in a week, you are done. In the first two to three days, you would have done quite a lot of the deployment. It is just more about having conversations with the backup admin to understand, for example, how often they want the data backed up and other little things, but in terms of getting the solution to work, it is pretty straightforward.

What was our ROI?

The ROI is really good, and it is better than most of the other competing products. I would rate it a four out of five in this aspect.

What's my experience with pricing, setup cost, and licensing?

It is affordable, but I hope that the price will come down a lot because of other competitors. It is a good price for the customer, but sometimes, the competition provides a much lower price. 

There are two ways to license it. You can license it per instance or per terabytes of data that we are mocking up. It is enough because it is not so complex. It is good when you're working with customers.

What other advice do I have?

OEM has always been a data company. They've always wanted to protect data. The methodology, the idea, or the concept behind the Backup Exec application is that you can back up and restore your data, and you can go to sleep. There are other newer solutions on the market. Of course, they also do the job, but when it comes to working in a simple manner, Backup Exec does the job well. So, one should not just say that Backup Exec is a product that has been around for a long time, and it is not modern. Backup Exec is very modern, very fresh. You should at least try it out before you make any decisions.

I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Veritas Backup Exec
March 2026
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,837 professionals have used our research since 2012.
Senior Manager at Datamatics Global Services Limited
Real User
Aug 11, 2022
Is stable and scalable, but exchange email restoration needs improvement
Pros and Cons
  • "The disk-to-disk paid backup feature is quite good, and file locking is a very important feature."
  • "The data disk to disk to tape method is very helpful and it is easy to restore the individual or folder level restoration is much easier."
  • "Whenever a job fails, it would be a great improvement to be able to resume the job from that feature. Suppose a job was started this morning and that it is going on while there are interruptions like network issues, server restart issues, server connectivity issues, services stopping, etc. For some reason, let's assume that the job failed or that it was mistakenly canceled by another person. It will be a great improvement if that failed job can be continued."
  • "Restoring a single email from the backup entire database virtually occupies the entire system disk and it is a huge pain."

What is our primary use case?

We use this solution for data backup on premises, for data servers and file servers.

How has it helped my organization?

It has improved my organization. The data disk to disk to tape method is very helpful and it is easy to restore the individual or folder lever restoration is much easier.

What is most valuable?

The disk-to-disk-to-tape backup feature is quite good, and BKF file locking is a very important and safe silent feature.

What needs improvement?

Whenever a job fails, it would be a great improvement to be able to resume the job from the job got failed that feature. Suppose a job was started this morning and that it is going on while there are interruptions like network issues, server restart issues, server connectivity issues, services stopping, etc. For some reason, let's assume that the job failed or that it was mistakenly canceled by another person. It will be a great improvement if that failed job can be continued automatically or as a manual task. 

Exchange backup restoration takes a long time. Restoring a single email from the backup entire database is virtually occupies the entire system disk and it is huge pain. So, exchange email restoration should be simplified.

Some time no reason some backups are getting failed after certain percentage, if I run the job again manually one by one then it will run successfully from one particular server. 

Additional ransomware protection mechanisms could also be added.

For how long have I used the solution?

I've been using this product for the last 22 years or more.

What do I think about the stability of the solution?

The product is stable, but sometimes, it is slow. Another challenge is that if there is a server with 10 drives, I may have volumes five and nine failing while the others are fine.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

Veritas' technical support is okay; not remarkable. The documentation is okay as well.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We worked with Veeam Backup, which is good.

How was the initial setup?

Because I've been using Veritas Backup Exec for 22 plus years, the initial setup is quite easy.

The installation and configuration, including tape drive, agent configuration, etc., took about one to one and a half hours.

What about the implementation team?

I implemented the solution internally by myself. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. 

Which other solutions did I evaluate?

I previously evaluated ComVault and Druva.

What other advice do I have?

Better architects should be there to create the backup systems. Dedicated backup servers, dedicated switches, and separate networks would be good. Resume option for failed JOB. 

I would give an overall rating of six on a scale from one to ten for Veritas Backup Exec.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Deputy Manager at DDS Informatica
Reseller
Jun 21, 2022
Is user-friendly and stable
Pros and Cons
  • "We have never had any problem with storage and backups. It works very well and is a user-friendly solution."
  • "We have never had any problem with storage and backups. It works very well and is a user-friendly solution."
  • "The scalability could be improved even though the solution is targeted to small customers."
  • "The scalability could be improved even though the solution is targeted to small customers."

What is most valuable?

We have never had any problem with storage and backups. It works very well and is a user-friendly solution.

What needs improvement?

The scalability could be improved even though the solution is targeted to small customers.

For how long have I used the solution?

I've used this solution for almost eight years.

What do I think about the stability of the solution?

In terms of stability, the volume to backup is not very big, and we have never had any problems.

What do I think about the scalability of the solution?

With regard to scalability, Veritas Backup Exec is a good solution for very small enterprise clients. If you have big systems, you must move to NetBackup if you stay with Veritas.

We have 10 to 12 people who use this solution.

How are customer service and support?

The technical support is very good. Veritas is one of the best at providing technical support.

How was the initial setup?

There were no problems with implementation.

What's my experience with pricing, setup cost, and licensing?

I think it's sold at the right price. It's not expensive. The license is usually for a year.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Senior System Engineer at Vintech Electronic Systems Pvt.Ltd
Reseller
May 3, 2022
A good product when looking to do a backup on a tape in a small environment
Pros and Cons
  • "The product is good in a small environment when looking to a backup on a tape."
  • "If the organization is considering Veritas Backup, and they want to do a file-level backup on a tape, in a small environment, then definitely Backup Exec is the perfect solution."
  • "The console of Veritas Backup Exec is complex when compared to other software."
  • "The console of Veritas Backup Exec is complex when compared to other software."

What is our primary use case?

We have 200 users working with this solution. Our primary use case of Veritas Backup is to backup, at a fine level, our Windows-based, small SMB level clients.

What is most valuable?

The product is good in a small environment when looking to backup on a tape.

What needs improvement?

The console of Veritas Backup Exec is complex when compared to other software. The solution has a lot of tabs, so it is not neat and clean, causing confusion. The console dashboard needs to be simplified to help the customer, together with more training.

For how long have I used the solution?

We have been using Veritas Backup for 8 years.

What do I think about the stability of the solution?

Veritas Backup is a reliable solution.

How are customer service and support?

Technical support with Veritas is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the solution is straightforward and can be completed in one or two days, with all of the backup job configurations and tests restored.

What about the implementation team?

We deploy the solution ourselves. It requires one person. We have one person on this project, however, we have three people that get involved if there are any concerns.

What's my experience with pricing, setup cost, and licensing?

The pricing of Veritas Backup's license is comparable to Veeam.

Which other solutions did I evaluate?

Veritas Backup Exec is complex compared to HP Data Protector, Veeam Backup & Replication solutions.

What other advice do I have?

The product is good. If the organization is considering Veritas Backup, and they want to do a file-level backup on a tape, in a small environment, then definitely Backup Exec is the perfect solution. If the organization is looking for backup and disaster recovery, replication and the like, Veeam Backup & Replication would be preferred.

I would rate the solution a 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Product Brand Manager at Epsidon Technology Distribution
Real User
Jan 18, 2022
Incremental backup and instance-based license are two of the many valuable features.
Pros and Cons
  • "The one thing for the last 12 months which has been very good for Veritas was the instance-based license. This means that you're able to license per instance, not only per physical server."
  • "In South Africa, it is widely used and it's got very good stability."
  • "The one thing which could be improved, which we have informed Veritas about, is the ability to plug in to the cloud. Meaning, instead of using local storage if we're backing up a small user or end user, we want to be able to make it so they can direct the backups directly to the cloud. It can't be done at the moment. We can only back up to the storage then replicate to the cloud, but we cannot use the cloud as a source of storage."
  • "The one thing which could be improved, which we have informed Veritas about, is the ability to plug in to the cloud."

What is our primary use case?

We deploy Veritas Backup Exec for customers where they have a production site with between 10 terabytes and up to 50 terabytes of data where they then backup the data to their local storage and then replicate it to their site or to the cloud.

How has it helped my organization?

I work with partners and end customers, Backup exec is improving yearly and they are introducing new features which enhance things like quick recovery with forever backup, global dedupe, etc.

What is most valuable?

The one thing for the last 12 months which has been very good for Veritas was the instance-based license. This means that you're able to license per instance, not only per physical server. And also, the incremental backup which they introduced for virtual servers, where it makes it much quicker to restore, it just automatically is able to mount it back to the original backup. This makes it much quicker when you're doing the restore.

What needs improvement?

The one thing which could be improved, which we have informed Veritas about, is the ability to plug in to the cloud. Meaning, instead of using local storage if we're backing up a small user or end user, we want to be able to make it so they can direct the backups directly to the cloud. It can't be done at the moment. We can only back up to the storage then replicate to the cloud, but we cannot use the cloud as a source of storage.

In terms of features, myself and my team are quite happy with most of the features. The only feature which we need is the plugin to the cloud. That's it. They've been doing a lot of improvements. The other part which they need to look at is the replication feature. In this case, we're talking about replicating between server to server. We do have a lot of competition from Veeam because of that. A lot of people want to have one server in the production side and one server at the other side, and replicate the servers across.

For how long have I used the solution?

In my current position, I have been using Veritas Backup Exec three years, but I used the product previously when it was still under Symantec for four years.

What do I think about the stability of the solution?

100%. It's got great stability. In South Africa, it is widely used and it's got very good stability. Just that, as I said, only one improvement they need. Otherwise, the product itself is great.

What do I think about the scalability of the solution?

It is scalable.

For one site you only need one person, max two. The administration or console is very easy to accommodate. One person is able to do that. That's no problem.

How are customer service and support?

I work with technical support a lot whenever there are technical issues. They have been very good. Although they sometimes do battle with something, they eventually get it right. So I will rate them nine out of 10.

How was the initial setup?

The initial setup is very easy.

Normally we take about two hours. It's just that sometime if the environment is old then you have to fix the environment first. But if everything work 100%, two hours, max four hours and then you're done.

What other advice do I have?

For customers, the main point is to make sure that the skill of the solution is readily available in the county. That's the reason why it is an easy product to adopt or to onboard in your environment, especially here in South Africa.

On a scale of one to ten, I'll give Veritas Backup Exec a nine out of 10. It's just one point I'm taking off because of those two small issues. We feel that the competition is using it against Veritas.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at F1 INFOTECH
Real User
Jan 6, 2022
A simple and flexible solution with good support
Pros and Cons
  • "It is a simple and flexible solution to work with."
  • "It is a simple and flexible solution to work with."
  • "The deduplication feature can be improved."
  • "The deduplication feature can be improved."

What is our primary use case?

We have been deploying this solution for our customers. They use it for the backup of their physical and virtual servers.

We are using its latest version. We recently renewed it for a customer.

What is most valuable?

It is a simple and flexible solution to work with.

What needs improvement?

The deduplication feature can be improved.

For how long have I used the solution?

I have been using this solution for almost five years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

Their support is good.

How was the initial setup?

It is a bit complex, but it is a good solution to work with.

The deployment duration depends on the size of the project. For a big project, it takes around 7 to 10 working days to deploy it and do all the configurations.

What about the implementation team?

We deploy it for our customers. The number of people required for the deployment depends on the project. It could be a one-person team, or it could be a five-person team. It is based on the complexity and the size of the project.

In terms of maintenance, two people can easily manage a setup of about 50 servers.

What was our ROI?

Its ROI is good.

What's my experience with pricing, setup cost, and licensing?

Its price is a bit high. There is only the standard fee. There is no additional fee. 

What other advice do I have?

You should have the right skill set because these are complex projects. If you have the right skill set and the right partner with you, it is easy to implement. You should check that the partner or the team you are engaging for this project is technically certified and experienced to handle such a project.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at blois.fr
Real User
Nov 15, 2021
Over good functionality, stable, and scalable
Pros and Cons
  • "I have found the overall features of the solution very good and there is the option to backup to the cloud."
  • "Veritas Backup Exec is a good solution; it can take a little time to get used to the GUI, but once you've understood how it works, it's really great to use and you can quickly do what you want to do or get the information you want."
  • "I have experienced some errors, such as failures, but there have not been very many."
  • "I have experienced some errors, such as failures, but there have not been very many."

What is our primary use case?

We use Veritas Backup Exec mainly to backup virtual machines (about 120), and also Exchange mailboxes (about 1500).

What is most valuable?

I have found the overall features of the solution very good.

There is the option to backup to the cloud (we don't use it for now).

What needs improvement?

I have experienced some errors. From time to time the backup of one VM fails.

For how long have I used the solution?

I have been using Veritas Backup Exec for approximately 15 years.

What do I think about the stability of the solution?

Overall the stability of the solution is good.

What do I think about the scalability of the solution?

The scalability of the solution is very good.

I am the only one really using the solution in my organization. But I have 2 other colleagues able to do most of the tasks required when I'm away. 

How are customer service and support?

The technical support is good.  It does not take too long to receive an answer. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used another solution, Arcserve.

How was the initial setup?

The installation is very easy.

What about the implementation team?

In house.

What's my experience with pricing, setup cost, and licensing?

The price of Veritas Backup Exec is fair and we pay annually for the license. Compared to other solutions, such as Veeam, it is less expensive.

Which other solutions did I evaluate?

For a time we were, long ago, we were using both Acserve and Backup Exec (it was physical
servers at the time, some servers were backed up with Arcserve and others
with Backup Exec). We decided to simplify this and kept the best of the two.

I recently was asked to evaluated Veeam. My conclusion was that for our needs Veeam did not bring anything that backup exec was perfectly able to do, and Veeam was significantly more expensive.

What other advice do I have?

Veritas Backup Exec is a good solution. It can take a little time to get used to the GUI, but once you've understood how it works, it's really great to use. You can quickly do what you want to do, or get the information you want. 

I rate Veritas Backup Exec an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Product Categories
Backup and Recovery
Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.