Veritas Backup Exec Reviews

It is very useful to be able to backup files and folders, for both Windows and Linux (physical and virtual servers), and put them into whatever kind of storage that you desire.

It supports most of our storage systems and backs up most of them.

It's still hard to use. A more user-friendly version would be great.

I had compatibility error with Symantec in 30% of cases, and I think Symantec needs to change the whole user interface and menu.

I was using image base/file and folder backup system from HP.

I would like to see more flexible deployment with fewer devices. 

My company has been providing Veritas Backup Exec to customers for about 10 years. At first it was deployed on-prem. However, in the last to years we have been transitioning to the cloud. We currently have 50 to 55 customers using Veritas Backup Exec. 

We are happy with Veritas Backup Exec's stability. 

At the moment, we have a very complex environment. It would take some time to deploy an environment like ours from scratch. 

We are not paying for a license. 

My primary use case for this solution is as backup for our file servers, SQL, things like that. We're a customer of Veritas and I'm a CAD engineer. 

I like the open file option, SQL agent, and the EM agent. It's a user friendly solution. 

This is a very good product. I've been comparing it to some DR solutions, there are some products that include disaster recovery which Veritas is lacking for now. It's possible that they will include it in the next release. We're looking for something with a DR backup. 

I've been using this solution for 15 years. 

In general, the stability is good, but we do sometimes have issues. The documentation is very good so any issues can be solved. 

We are a small company and I'm the only person using this product so we haven't tried scaling it. I think the next version, NetBackup, includes the option to expand. 

The technical support is very good. 

The initial setup is straightforward and only takes about half an hour. We do upgrade patches when new releases come through and also carry out regular maintenance. 

The pricing of this solution is moderate, I believe. 

On-premises

We primarily use the solution as thumbprints for backups.

We did a number of restores using the application. Even though the earlier versions of Veritas would not allow us to restore single files, in later versions, maybe around the 2016 version and beyond, we were able to restore single files. You could restore a single file for a user if you needed to. You didn't have to restore the entire backup before you could select the user's file for him or her. For me, that was good.

The backup feature was the most valuable for us. We used it on the exchange and SQL for mass files and folders. When we did backups, we did full backups as opposed to incremental ones. We found that for exchange, SQL and even for single files we were able to restore the resource process as well.

The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well.

There was also one time when I tried to use the disaster recovery option, which didn't go very well. There needs to be an improvement in this feature. Originally, I used the trial version to see how well it will come out before I went in for the full license, and because it went so bad I did not continue with it.

It would be helpful if the solution had disaster recovery for cloud options.

I've been using the solution since 2005.

It is quite a stable application. We didn't have to run too many updates yet. I just had to run maybe one or two updates, and it was fine. With many other applications, you need to run several updates within a year, but with Veritas, this was not the case.

I don't think the solution has a lot of scalability.  There were a few areas that I tried out and I had challenges with them. I think that they have areas that they need to look at and make improvements. If I were to rate it out of ten, I would give it a seven.

The few times that I had to contact technical support had been a bit cumbersome. You had to keep calling and you just moved from one place to the other, and it wasn't that easy to get the support.

The online support, however, where you have to go into the portal to find the information, was much easier to deal with, compared to calling the help desk. There was enough information on the portal to be helpful if you ran into issues. Most of the time, my first option was the portal. I was able to find relevant information to help me, to get what I needed that way.

The solution is quite stable, so I've very rarely had to actually contact technical support.

The initial setup was straightforward. The deployment was easy. I didn't have any problems. I deployed it on the very first day myself and installed it into that was IBM built into Dell team backups. I didn't have to install any additional drivers. The application already had them, so it was able to recognize my team's loopholes easily. I didn't have a problem with that. And then having to set up my backup selection also wasn't a problem. I was able to do it easily. 

I implemented the solution myself.

From the outset, we had heard a lot of feedback from colleagues, so we went directly to Veritas. We didn't do an evaluation of other solutions.

We used the on-premise version of the solution.

The dashboard was good. I loved to see the maintenance dashboard every time I logged on. That was my first screen because it always gave me a reminder of how many days before my next renewal. 

I have evaluated the solution against other applications, and it is quite stable, but if you want to compare it to what other applications are offering, then I would say that I would hesitate if I have to make that recommendation that others should use it.

I would rate this solution 8 out of 10.

Veritas Backup Exec is one of the most dominant software based backup solutions in the industry. It is a reputed and well known product.

This solution is suggested for small- to medium-sized enterprises. 

It is not a recommended software when it comes to large environments where there has to be a minimal Recovery Time Objective (RTO) and/or Recover Point Objective (RPO).

• The backup solution comes in different versions to support different platforms. 
• Deployment is a pain, but once the setup is done, it works like a charm. 
• One of the most stable backup solutions.  

Enhanced support for cloud backup needs to be added. However, offsite backup to the cloud can be done. 

The recovery success rate is not very convincing.

One to three years.

Initial setup is a bit complex and needs some expertise for troubleshooting when something goes wrong. 

I was previously an ADV engineer at Veritas. I have witnessed different types of users utilizing the product.

Veritas Backup Exec is used for backups and disaster recovery.

The most valuable feature of Veritas Backup Exec is the ease of use.

The solution could improve by having better documentation.

I have been using Veritas Backup Exec for approximately 15 years.

The installation is straightforward, other solutions are more difficult, such as Veritas NetBackup. The whole process took approximately three to five days.

We have two technicians who are deploying Veritas Backup Exec and are managing the solution.

I would recommend this solution to others. We have a lot of success stories with this solution. It is very easy to use and others have a high opinion of the solution.

I rate Veritas Backup Exec a ten out of ten.

Public Cloud

Protection plans can now be created by performing fewer steps, as compared to version 2010.Software deployment is straight forward. The homepage has been redesigned, which provides detailed statistics about backup operations, media, and job statuses.Remote agent installation is also simple; when you go to the Backup and Restore options it displays all the systems that have agents running.Backups can be restored or converted into virtual machines running in VMware or Hyper-V environments.Multiple systems can be placed in groups to share the backup strategies

Most features work when agents are installed on servers, but you have to pay extra for most of them. The product is totally redesigned and requires some patches and updates to become fully compatible with different types of environments.

Symantec Backup Exec 2012 is a feature rich tool for data protection and recovery. It can protect both physical and virtual environments to avoid disasters and reduces down time.