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it_user966060 - PeerSpot reviewer
System Analyst at a tech services company with 1,001-5,000 employees
Real User
Supports my backup and all of my applications
Pros and Cons
  • "It is a good backup tool."
  • "I would like to see this solution improve on faster restoration. Currently, it takes a long time to restore my data."

What is our primary use case?

I primarily use this solution as a backup service. I have used it for more then 10 years. It is a good backup tool. 

What is most valuable?

It can support all of my backup, and all of my applications. It is able to backup everything.

What needs improvement?

I would like to see them improve on faster restoration. Currently, it takes a long time to restore my data. 

For how long have I used the solution?

More than five years.
Buyer's Guide
Veritas Backup Exec
April 2025
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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What do I think about the stability of the solution?

The stability is very good. 

What do I think about the scalability of the solution?

It is very good.

How are customer service and support?

The tech support is very good. 

How was the initial setup?

I was involved, it was not a complicated setup. 

What other advice do I have?

It is important for me for the solution to support all metadata, the entire database. It must support the entire platform. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Analyst - Microsoft Technologies at a energy/utilities company with 501-1,000 employees
Real User
The most valuable features are that it is user-friendly. It also works nicely with Windows and Skype.
Pros and Cons
  • "We are satisfied with the stability of the product."
  • "In the global business world, Veritas has a very good name. I think they have a good solid product, and they are always trying to improve it, and update it. ;They know what the client actually needs, and they are up to the challenge of satisfying those needs."
  • "It would be nice to improve the backup acceleration and the fast restoration required."

What is our primary use case?

When I joined my company, they had already purchased Backup Exec. We use it as a backup solution.

How has it helped my organization?

It's a nice alternate solution for backup.

What is most valuable?

The most valuable features are that it is user-friendly. It also works nicely with Windows and Skype. In addition, there are nice backup features.

What needs improvement?

First, it would be nice to improve the cloud. 

Second, it would be nice to improve the backup acceleration and the
fast restoration required. This solution just doesn't meet my business needs for backup plans.

Lastly, the reporting needs improvement. Backup Exec does not have the strong art of reporting tools, because we sometimes have to get more than six months or an
annual based report.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

 We are satisfied with the stability of the product.

What do I think about the scalability of the solution?

There is nothing wrong with the scalability of the product.

How is customer service and technical support?

We have had a lot of trouble with tech support.

How was the initial setup?

It is very easy to install and implement. In addition, the upgrades are also easy to implement.

What other advice do I have?

In the global business world, Veritas has a very good name. I think they have a good solid product, and they are always trying to improve and update it. They know what the client actually needs, and they are up to the challenge of satisfying those needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Buyer's Guide
Veritas Backup Exec
April 2025
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
Pre-Post Sales Engineer at Exclusive Networks Asia
Real User
The backup solution comes in different versions to support different platforms
Pros and Cons
  • "The backup solution comes in different versions to support different platforms."
  • "It is one of the most stable backup solutions."
  • "Enhanced support for cloud backup needs to be added."
  • "Initial setup is a bit complex and needs some expertise for troubleshooting when something goes wrong."
  • "It is not a recommended software when it comes to large environments where there has to be a minimal Recovery Time Objective (RTO) and/or Recover Point Objective (RPO)."

What is our primary use case?

Veritas Backup Exec is one of the most dominant software based backup solutions in the industry. It is a reputed and well known product.

This solution is suggested for small- to medium-sized enterprises. 

How has it helped my organization?

It is not a recommended software when it comes to large environments where there has to be a minimal Recovery Time Objective (RTO) and/or Recover Point Objective (RPO).

What is most valuable?

  • The backup solution comes in different versions to support different platforms. 
  • Deployment is a pain, but once the setup is done, it works like a charm. 
  • One of the most stable backup solutions.  

What needs improvement?

Enhanced support for cloud backup needs to be added. However, offsite backup to the cloud can be done. 

The recovery success rate is not very convincing.

For how long have I used the solution?

One to three years.

How was the initial setup?

Initial setup is a bit complex and needs some expertise for troubleshooting when something goes wrong. 

What other advice do I have?

I was previously an ADV engineer at Veritas. I have witnessed different types of users utilizing the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
PeerSpot user
Network Engineer at a manufacturing company
Vendor
It provides our daily backups and restores
Pros and Cons
  • "It gives us the ability to locate and restore critical files which users may have intentionally or unknowing deleted a while ago."
  • "They can work on the issue of the job timing out when it is unable to reach a selection item. It sometimes hangs up on the selection item, thus preventing the job from continuing."

How has it helped my organization?

It provides our daily backups and restores. It gives us the ability to locate and restore critical files which users may have intentionally or unknowing deleted a while ago. We also enjoy the feature which allow us to set up a backup job on one location, to be backed up to media on another Backup Exec server.

What is most valuable?

  • Backup to Disk: It restore files very quickly.
  • vSphere infrastructure backup option: Useful to keeps VMs on disk and it is done fast.

What needs improvement?

They can work on the issue of the job timing out when it is unable to reach a selection item. It sometimes hangs up on the selection item, thus preventing the job from continuing.

What do I think about the stability of the solution?

There were issues with version 2010, but since our last upgrade, we are comfortable again.

What do I think about the scalability of the solution?

There were no issues with scalability, because we had all the necessary licenses.

How are customer service and technical support?

I would give technical support a rating of nine out of 10.

Which solution did I use previously and why did I switch?

We did not use a different solution before this one.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

If your company can afford it, go for it.

What other advice do I have?

It is simple to set up. Once the backup jobs are clearly defined, the rest is history.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Chief Technology Officer at a tech company with 11-50 employees
Real User
It provides good protection from attack, and setup is straightforward
Pros and Cons
  • "Setting up Backup Exec is straightforward. It took less than two weeks to get it up and running. You need maybe two people at most if you have a Veritas-certified engineer."
  • "One area that needs improvement is SQL backup. Backup Exec doesn't support higher availability."

What is our primary use case?

We have about 500 devices, so we want to make sure they are backed up online and protected from attack. Another use case is to back up a client's SharePoint platform. It's SharePoint 2019 SQL. We use Backup Exec to back up that application and the server and restore after a disaster.

What needs improvement?

One area that needs improvement is SQL backup. Backup Exec doesn't support higher availability.

Higher availability is when you have two servers that can fail over each other. Veritas can’t back up sql when it’s on high availability 

For how long have I used the solution?

We've been using Backup Exec for three years now.

What do I think about the stability of the solution?

Backup Exec is stable.

What do I think about the scalability of the solution?

Backup Exec is scalable. 

How are customer service and support?

Veritas has a good support system you can contact when you're having issues. It's very easy.

How was the initial setup?

Setting up Backup Exec is straightforward. It took less than two weeks to get it up and running. You need maybe two people at most if you have a Veritas-certified engineer. 

What other advice do I have?

I rate Veritas Backup Exec nine out of 10. If you're implementing this product, make sure you get your requirements right from the start. You need to know what you want to achieve with Veritas. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
reviewer1252020 - PeerSpot reviewer
CAD Engineer at a manufacturing company with 11-50 employees
Real User
Great backup solution with good file option feature, SQL and EM agent; user friendly
Pros and Cons
  • "Good open file option feature, SQL agent, and EM agent."
  • "Doesn't include disaster recovery."

What is our primary use case?

My primary use case for this solution is as backup for our file servers, SQL, things like that. We're a customer of Veritas and I'm a CAD engineer. 

What is most valuable?

I like the open file option, SQL agent, and the EM agent. It's a user friendly solution. 

What needs improvement?

This is a very good product. I've been comparing it to some DR solutions, there are some products that include disaster recovery which Veritas is lacking for now. It's possible that they will include it in the next release. We're looking for something with a DR backup. 

For how long have I used the solution?

I've been using this solution for 15 years. 

What do I think about the stability of the solution?

In general, the stability is good, but we do sometimes have issues. The documentation is very good so any issues can be solved. 

What do I think about the scalability of the solution?

We are a small company and I'm the only person using this product so we haven't tried scaling it. I think the next version, NetBackup, includes the option to expand. 

How are customer service and technical support?

The technical support is very good. 

How was the initial setup?

The initial setup is straightforward and only takes about half an hour. We do upgrade patches when new releases come through and also carry out regular maintenance. 

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution is moderate, I believe. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
it_user828366 - PeerSpot reviewer
Consultant at a non-tech company
Consultant
A stable, user-friendly, and cost-effective disaster recovery solution
Pros and Cons
  • "The most valuable feature is the user-friendly interface."
  • "There are some issues with the Backup Exec Library and the random picking of tapes."

What is our primary use case?

We use this solution for backup and recovery.

The deployment model for this solution is on-premise.

What is most valuable?

The most valuable feature is the user-friendly interface.

What needs improvement?

The interface could use improvement. 

For how long have I used the solution?

I have been using this solution for almost nine years.

What do I think about the stability of the solution?

This product is fantastically stable.

What do I think about the scalability of the solution?

The scalability of this solution is good.

How are customer service and technical support?

Technical support for this solution is great.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The deployment will take a maximum of two to three hours.

What about the implementation team?

We performed the implementation ourselves, but we asked for help from the technical team at Veritas.

What's my experience with pricing, setup cost, and licensing?

We are satisfied with the price of this solution.

What other advice do I have?

Everything that I need is available with Veritas.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
it_user5784 - PeerSpot reviewer
Senior Manager of IT at a real estate/law firm with 51-200 employees
Vendor
Excellent backup tool with great support. But installing updates is time consuming.

Valuable Features:

Excellent backup tool for doing disk to disk to tape. Support is great, even though you get through to Pune or Bangalore, their support skills are great.

Room for Improvement:

Service packs releases mean you need to apply it to the media server and then manually update each agent. Can be time-consuming.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
it_user2652 - PeerSpot reviewer
it_user2652Project Manager at a non-tech company with 10,001+ employees
Top 20Vendor

Which backup tool do you recommend for backing up oracle databases?

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Updated: April 2025
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Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.