Our primary use case is for authentication, we check for authentication issues. The app allows users to only access the network according to the policy that the organization provides.
System Engineer at a tech services company with 51-200 employees
Gives us a good view of what's happening on the network and it's now easier for us to correct and to troubleshoot network issues
Pros and Cons
- "The solution is very scalable. Whenever we grew, it was just a matter of adding new licenses, so it's easy to grow."
- "It's helped us tremendously over the years in locating all kinds of issues that we had on the network."
- "In terms of improvements, I think the pricing model could be improved. They charge you by port, for every port that you have even if you're not using all of them."
- "In terms of improvements, I think the pricing model could be improved. They charge you by port, for every port that you have even if you're not using all of them."
What is our primary use case?
What is most valuable?
It gives us a very good view of what's happening on the network. The security feature is very good as well. The network isn't open to everyone. It's open only to those who work on it.
One improvement we've seen is the visualization of issues. If people are having issues on the network, we have to see what's happening right away. On the graphical side, we can see exactly where the issue is, and what port is affected. It's a lot easier for us to correct and to troubleshoot network issues now.
The interface continues to be very convenient and very straightforward.
What needs improvement?
We occasionally have false positives, but the solution certainly has a good configuration.
In terms of improvements, I think the pricing model could be improved. They charge you by port, for every port that you have even if you're not using all of them.
The solution could integrate better with the firewall so that we could block ports that are under attack or compromised. I know that Portnox has this, but I don't think it's something that's really built-in. There are scripts that you have to perform. But if it was more integrated, it would be easier.
For how long have I used the solution?
I've been using the solution for six or seven years.
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May 2026
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What do I think about the stability of the solution?
The solution is very stable. We haven't had any issues.
What do I think about the scalability of the solution?
The solution is very scalable. Whenever we grow, it's just a matter of adding new licenses, so it's easy. Right now, we are at about 800 ports. 800 devices are currently connected to the solution. It is a system that we use daily. It's always running in the background. We get reports and alerts, and we deal with them as needed. As the company grows, we plan on increasing usage.
How are customer service and support?
We haven't had to contact technical support for a long time. Generally, when we've needed to in the past, we've received good support.
Which solution did I use previously and why did I switch?
I tested the solution about six years ago. We checked other solutions too, but we decided that this one was the one that would work best. Since then we've been very happy with it.
How was the initial setup?
The initial setup was straightforward. Deployment takes a day or two, and then you have to run the system. To maintain the solution we don't need any resources. It works on its own and we get alerts and work according to those alerts. There's not a dedicated team, just a system team.
What about the implementation team?
We had an integrator that helped with the installation.
What's my experience with pricing, setup cost, and licensing?
Licensing is based on the number of ports you have. Even if you aren't using all the ports, you will be charged for them. The license is renewed on a yearly basis and we do pay for support on top of that.
Which other solutions did I evaluate?
We evaluated Forescout at the time. The system was more complicated and more complex. I don't know how it is today, however. It took a lot more time to integrate it into the company. It also had false-positive issues, so we decided against it.
What other advice do I have?
We use the on-premises version of the solution.
For what we need, for how we're using the solution, it does what it's supposed to do.
If I were to give advice about the product to others, I would say that it's a very simple solution and it does pretty much what it's supposed to do. We haven't had any problems with it for the past six or seven years.
I would rate the solution at nine out of ten. It's helped us tremendously over the years in locating all kinds of issues that we had on the network. It also finds any issues very quickly. I would recommend it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
An SMB solution that is good for virtual machine disaster recovery
Pros and Cons
- "The interface, dashboard, and pricing are all perfect."
- "The most important feature is the ability to automatically backup and restore databases."
- "Better integration with non-Microsoft products would be an improvement."
- "This product is very geared toward a Microsoft environment, but there are many applications apart from Microsoft."
What is our primary use case?
I sell this solution to my customers, based on their needs.
The deployment model for my customers is more commonly on-premise.
What is most valuable?
The most important feature is the ability to automatically backup and restore databases. In particular, with the advent of virtual machines running multiple versions of Database, being able to back them up and restore them from one single Dashboard is very important for disaster recovery and business efficiency.
What needs improvement?
This product is very geared toward a Microsoft environment, but there are many applications apart from Microsoft. Better integration with non-Microsoft products would be an improvement.
I would also like to see more support for Hyper-V environments and NoSQL databases.
What do I think about the stability of the solution?
In terms of stability, this solution is very good.
What do I think about the scalability of the solution?
This solution is very scalable, it can be implemented a two tier System spanning multiple locations.
How was the initial setup?
The initial setup of this solution is very straightforward, and it can be installed with an in-house team.
What's my experience with pricing, setup cost, and licensing?
I think setup and management to should be easy for a backup applications, because skill personnel for IT Jobs are scarce these days leaving admins with more work. So Automation and simplicity is the way to go to be able to complete your work.
I think cost much be seen in relation to the value of what is being backed up.
If you purchased a brand new Mercedes, would you purchase low cost insurance for it?
What other advice do I have?
Veritas Backup Exec is an SMB solution, so for an SMB customer that does not have a Unix environment, I would recommend this product. However, for larger enterprise customers, I would recommend another product such as Veritas NetBackup.
All of the features that I can wish for are already in there. The interface, dashboard, and pricing are all perfect.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veritas Backup Exec
May 2026
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,692 professionals have used our research since 2012.
IT Specialist at a energy/utilities company with 51-200 employees
A solution with a good maintenance interface and excellent backup features
Pros and Cons
- "The dashboard was good. I loved to see the maintenance dashboard every time I logged on. That was my first screen because it always gave me a reminder of how many days before my next renewal."
- "The backup feature was the most valuable for us, as we used it on Exchange and SQL for mass files and folders, and for full backups we were able to restore Exchange, SQL, and even single files successfully."
- "The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well."
- "The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well."
What is our primary use case?
We primarily use the solution as thumbprints for backups.
How has it helped my organization?
We did a number of restores using the application. Even though the earlier versions of Veritas would not allow us to restore single files, in later versions, maybe around the 2016 version and beyond, we were able to restore single files. You could restore a single file for a user if you needed to. You didn't have to restore the entire backup before you could select the user's file for him or her. For me, that was good.
What is most valuable?
The backup feature was the most valuable for us. We used it on the exchange and SQL for mass files and folders. When we did backups, we did full backups as opposed to incremental ones. We found that for exchange, SQL and even for single files we were able to restore the resource process as well.
What needs improvement?
The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well.
There was also one time when I tried to use the disaster recovery option, which didn't go very well. There needs to be an improvement in this feature. Originally, I used the trial version to see how well it will come out before I went in for the full license, and because it went so bad I did not continue with it.
It would be helpful if the solution had disaster recovery for cloud options.
For how long have I used the solution?
I've been using the solution since 2005.
What do I think about the stability of the solution?
It is quite a stable application. We didn't have to run too many updates yet. I just had to run maybe one or two updates, and it was fine. With many other applications, you need to run several updates within a year, but with Veritas, this was not the case.
What do I think about the scalability of the solution?
I don't think the solution has a lot of scalability. There were a few areas that I tried out and I had challenges with them. I think that they have areas that they need to look at and make improvements. If I were to rate it out of ten, I would give it a seven.
How are customer service and technical support?
The few times that I had to contact technical support had been a bit cumbersome. You had to keep calling and you just moved from one place to the other, and it wasn't that easy to get the support.
The online support, however, where you have to go into the portal to find the information, was much easier to deal with, compared to calling the help desk. There was enough information on the portal to be helpful if you ran into issues. Most of the time, my first option was the portal. I was able to find relevant information to help me, to get what I needed that way.
The solution is quite stable, so I've very rarely had to actually contact technical support.
How was the initial setup?
The initial setup was straightforward. The deployment was easy. I didn't have any problems. I deployed it on the very first day myself and installed it into that was IBM built into Dell team backups. I didn't have to install any additional drivers. The application already had them, so it was able to recognize my team's loopholes easily. I didn't have a problem with that. And then having to set up my backup selection also wasn't a problem. I was able to do it easily.
What about the implementation team?
I implemented the solution myself.
Which other solutions did I evaluate?
From the outset, we had heard a lot of feedback from colleagues, so we went directly to Veritas. We didn't do an evaluation of other solutions.
What other advice do I have?
We used the on-premise version of the solution.
The dashboard was good. I loved to see the maintenance dashboard every time I logged on. That was my first screen because it always gave me a reminder of how many days before my next renewal.
I have evaluated the solution against other applications, and it is quite stable, but if you want to compare it to what other applications are offering, then I would say that I would hesitate if I have to make that recommendation that others should use it.
I would rate this solution 8 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a non-tech company
A stable, user-friendly, and cost-effective disaster recovery solution
Pros and Cons
- "The most valuable feature is the user-friendly interface."
- "Everything that I need is available with Veritas."
- "There are some issues with the Backup Exec Library and the random picking of tapes."
- "There are some issues with the Backup Exec Library and the random picking of tapes."
What is our primary use case?
We use this solution for backup and recovery.
The deployment model for this solution is on-premise.
What is most valuable?
The most valuable feature is the user-friendly interface.
What needs improvement?
The interface could use improvement.
For how long have I used the solution?
I have been using this solution for almost nine years.
What do I think about the stability of the solution?
This product is fantastically stable.
What do I think about the scalability of the solution?
The scalability of this solution is good.
How are customer service and technical support?
Technical support for this solution is great.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
How was the initial setup?
The deployment will take a maximum of two to three hours.
What about the implementation team?
We performed the implementation ourselves, but we asked for help from the technical team at Veritas.
What's my experience with pricing, setup cost, and licensing?
We are satisfied with the price of this solution.
What other advice do I have?
Everything that I need is available with Veritas.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Pre-Sales Technical Engineer at Kolaly technology
A flexible product that can handle backup and recovery from virtual servers
Pros and Cons
- "The most valuable feature is the ability to back up IBM Power virtual servers."
- "This is a solution that I recommend."
- "Compared to other vendors, there are features that you will find not included in Veritas."
- "Compared to other vendors, there are features that you will find not included in Veritas."
What is our primary use case?
We implement digital solutions for our customers and this is one of the products that we help them with. It handles their backup and recovery.
In most cases, our customers use a private cloud deployment model.
What is most valuable?
The most valuable feature is the ability to back up IBM Power virtual servers. The functionality does not even exist in Veeam.
What needs improvement?
I would like to see a more powerful and effective processor in the appliance.
Compared to other vendors, there are features that you will find not included in Veritas.
For how long have I used the solution?
I have used this solution for approximately twenty years.
What do I think about the stability of the solution?
This is a very stable solution.
What do I think about the scalability of the solution?
The scalability of this solution is good. It is very flexible.
How are customer service and technical support?
Technical support for this solution is good, and I haven't and any problems with them.
Which solution did I use previously and why did I switch?
This was our first backup solution.
How was the initial setup?
This initial setup of this solution is not complex, but once it is deployed you need to have somebody who can handle it.
Which other solutions did I evaluate?
There were no other vendors on our shortlist. We did evaluate a few other products, but our customers did not need the whole portfolio.
What other advice do I have?
This is a solution that I recommend.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Engineer with 501-1,000 employees
Integrates well with other technologies and solutions
Pros and Cons
- "This solution works well and has good integration with technologies such as VMware and Hyper-V."
- "This solution works well and has good integration with technologies such as VMware and Hyper-V."
- "This solution does not support image-level backup of a physical server."
- "This solution does not support image-level backup of a physical server."
What is our primary use case?
We use this solution for backing up our network servers. This includes our Oracle SQL databases, Windows backup, Direct Control, Active Directory, and our Exchange server.
We are using the on-premise deployment model.
How has it helped my organization?
Most companies are now implementing network servers, and we have done the same. This solution works well and has good integration with technologies such as VMware and Hyper-V.
What is most valuable?
The most valuable feature is the backing up of our network servers.
What needs improvement?
This solution does not support image-level backup of a physical server.
The backup and restore process should be faster.
For how long have I used the solution?
I have been using this solution for more than ten years.
What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
Scalability of this solution is good.
How are customer service and technical support?
Technical support for this solution is very good.
Which solution did I use previously and why did I switch?
I use multiple solutions for backup and recovery. I currently work with Commvault and Veeam. In the past, I have used also used CloudFare and Acronis.
How was the initial setup?
The initial setup of this solution is straightforward. The deployment takes between one and two hours. One person is sufficient for the installation, although you may need help from other people for the integration with other solutions.
One administrator is enough to maintain this solution.
What about the implementation team?
I work as a consultant for Veritas and I implement this solution for other companies.
Which other solutions did I evaluate?
The three most popular solutions are Veritas, Veeam, and Commvault.
What other advice do I have?
My advice to anybody who is implementing this product is to read the admin guide. It is important to look at the prerequisites, such as the operating system version. Find out whether you satisfy the minimum requirements for compatibility.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
The disk image can be destroyed very easily in the case of a disaster
Pros and Cons
- "One nice feature with Backup Exec is mainly that disaster can happen to any server and the disk image can be destroyed very easily. It's also easy to fully email the backup image and restore the server."
- "One nice feature with Backup Exec is mainly that disaster can happen to any server and the disk image can be destroyed very easily; it's also easy to fully email the backup image and restore the server."
- "Veritas Backup Exec should be more user-friendly. The costs should also be much lower and it should be easier to go through the disaster recovery process."
- "Veritas Backup Exec should be more user-friendly. The costs should also be much lower and it should be easier to go through the disaster recovery process."
What is our primary use case?
Our primary use case for Veritas Backup Exec is to take the emails from all the servers and for backing up the files. We require administrative control of that process.
We use Veritas for incremental backups for all the servers. It is an automated process. Lately, we have taken advantage of the full backup facilities provided by the product.
How has it helped my organization?
Veritas Backup Exec has enabled us to save costs.
What is most valuable?
One nice feature with Backup Exec is mainly that disaster can happen to any server and the disk image can be destroyed very easily. It's also easy to fully email the backup image and restore the server.
What needs improvement?
A lot of backup solutions are coming out now and a lot of new disaster recovery software is coming. We should see an updated cycle in six months or one year. Veritas Backup Exec should be more user-friendly. The costs should also be much lower and it should be easier to go through the disaster recovery process.
This solution has been working perfectly for us for many years now. I did not encounter any major problems or issues with it during production.
We need some more added value to this software, i.e. better disaster recovery.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability of the solution is good. I cannot think of any issues that we've had with stability.
What do I think about the scalability of the solution?
I would give the scalability an 8/10. We have more than 50 to 60 servers. We were declined to accomplish what the servers needed for images at that scale.
We can support 50 servers and after that, we use some higher angle or higher position user permissions for backups because of our infrastructure requirements.
For deployment and maintenance, we only require 4-5 people.
How are customer service and technical support?
The technical support is very good. They give us very good support. We don't have any problems with support.
Which solution did I use previously and why did I switch?
We were also using Symantec Enterprise Vault.
How was the initial setup?
It's easy to set up, setting up it is no problem. The configuration is also very easy.
The setup time for Backup Exec was about one week. If the structure is very heavy, then it will take around one month to set up.
What about the implementation team?
We had some help from what our integration company would provide for the setup. Then we go through our own internal configuration settings.
What's my experience with pricing, setup cost, and licensing?
For Backup Exec usage, the client uses the software with us because we have a license for this product. The license availability we have is for ten years.
Licensing is somewhat expensive. They should decrease the price.
Which other solutions did I evaluate?
This solution we are using now is only for the data backups. The last data recovery we were on had different features and functionality.
Disaster recovery is only part of our backup solution for our internal operations. Other backup solutions were not as reliable, i.e. the previous solution crashed. After that, I knew that Backup Exec solution was what I was looking for because it has better features for recovery.
What other advice do I have?
For our internal purposes, Veritas Backup Exec is very good, but for disaster recovery, you should go with another product.
Nowadays, everything is going on the cloud and the backup solutions should also be also fast. A lot of things we are maintaining now require professional disaster recovery services. With Veritas, an internal alert problem is happening for all the windows which should be somewhat decreased. Then it would be better and more user-friendly.
I am giving Veritas Backup Exec an 8 out of 10. The Backup Exec software is very good but should be updated with new features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Analyst at a tech services company with 1,001-5,000 employees
Supports my backup and all of my applications
Pros and Cons
- "It is a good backup tool."
- "It can support all of my backup, and all of my applications."
- "I would like to see this solution improve on faster restoration. Currently, it takes a long time to restore my data."
- "I would like to see them improve on faster restoration. Currently, it takes a long time to restore my data."
What is our primary use case?
I primarily use this solution as a backup service. I have used it for more then 10 years. It is a good backup tool.
What is most valuable?
It can support all of my backup, and all of my applications. It is able to backup everything.
What needs improvement?
I would like to see them improve on faster restoration. Currently, it takes a long time to restore my data.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
It is very good.
How is customer service and technical support?
The tech support is very good.
How was the initial setup?
I was involved, it was not a complicated setup.
What other advice do I have?
It is important for me for the solution to support all metadata, the entire database. It must support the entire platform.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Samuel,
Good to catch up with you here.
I'd be interested in knowing what did not work on the disaster recovery testing. We are successfully using it for a client to fully (Baremetal) restore is AD environment.
Let's talk offline.