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Pre-Sales Technical Engineer at Kolaly technology
Real User
A flexible product that can handle backup and recovery from virtual servers
Pros and Cons
  • "The most valuable feature is the ability to back up IBM Power virtual servers."
  • "Compared to other vendors, there are features that you will find not included in Veritas."

What is our primary use case?

We implement digital solutions for our customers and this is one of the products that we help them with. It handles their backup and recovery.

In most cases, our customers use a private cloud deployment model.

What is most valuable?

The most valuable feature is the ability to back up IBM Power virtual servers. The functionality does not even exist in Veeam. 

What needs improvement?

I would like to see a more powerful and effective processor in the appliance.

Compared to other vendors, there are features that you will find not included in Veritas.

For how long have I used the solution?

I have used this solution for approximately twenty years.
Buyer's Guide
Veritas Backup Exec
May 2025
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

The scalability of this solution is good. It is very flexible.

How are customer service and support?

Technical support for this solution is good, and I haven't and any problems with them.

Which solution did I use previously and why did I switch?

This was our first backup solution.

How was the initial setup?

This initial setup of this solution is not complex, but once it is deployed you need to have somebody who can handle it.

Which other solutions did I evaluate?

There were no other vendors on our shortlist. We did evaluate a few other products, but our customers did not need the whole portfolio. 

What other advice do I have?

This is a solution that I recommend.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

Good topic ya rober.
Well done.
Best regards

ServiceE328e - PeerSpot reviewer
Service Engineer with 501-1,000 employees
Real User
Integrates well with other technologies and solutions
Pros and Cons
  • "This solution works well and has good integration with technologies such as VMware and Hyper-V."
  • "This solution does not support image-level backup of a physical server."

What is our primary use case?

We use this solution for backing up our network servers. This includes our Oracle SQL databases, Windows backup, Direct Control, Active Directory, and our Exchange server. 

We are using the on-premise deployment model.

How has it helped my organization?

Most companies are now implementing network servers, and we have done the same. This solution works well and has good integration with technologies such as VMware and Hyper-V.

What is most valuable?

The most valuable feature is the backing up of our network servers.

What needs improvement?

This solution does not support image-level backup of a physical server.

The backup and restore process should be faster.

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

Scalability of this solution is good.

How are customer service and technical support?

Technical support for this solution is very good.

Which solution did I use previously and why did I switch?

I use multiple solutions for backup and recovery. I currently work with Commvault and Veeam. In the past, I have used also used CloudFare and Acronis.

How was the initial setup?

The initial setup of this solution is straightforward. The deployment takes between one and two hours. One person is sufficient for the installation, although you may need help from other people for the integration with other solutions.

One administrator is enough to maintain this solution.

What about the implementation team?

I work as a consultant for Veritas and I implement this solution for other companies.

Which other solutions did I evaluate?

The three most popular solutions are Veritas, Veeam, and Commvault.

What other advice do I have?

My advice to anybody who is implementing this product is to read the admin guide. It is important to look at the prerequisites, such as the operating system version. Find out whether you satisfy the minimum requirements for compatibility.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veritas Backup Exec
May 2025
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
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System Administrator at Abdullah Al-Othaim Markets
Real User
The disk image can be destroyed very easily in the case of a disaster
Pros and Cons
  • "One nice feature with Backup Exec is mainly that disaster can happen to any server and the disk image can be destroyed very easily. It's also easy to fully email the backup image and restore the server."
  • "Veritas Backup Exec should be more user-friendly. The costs should also be much lower and it should be easier to go through the disaster recovery process."

What is our primary use case?

Our primary use case for Veritas Backup Exec is to take the emails from all the servers and for backing up the files. We require administrative control of that process. 

We use Veritas for incremental backups for all the servers. It is an automated process. Lately, we have taken advantage of the full backup facilities provided by the product.

How has it helped my organization?

Veritas Backup Exec has enabled us to save costs.

What is most valuable?

One nice feature with Backup Exec is mainly that disaster can happen to any server and the disk image can be destroyed very easily. It's also easy to fully email the backup image and restore the server.

What needs improvement?

A lot of backup solutions are coming out now and a lot of new disaster recovery software is coming. We should see an updated cycle in six months or one year. Veritas Backup Exec should be more user-friendly. The costs should also be much lower and it should be easier to go through the disaster recovery process.

This solution has been working perfectly for us for many years now. I did not encounter any major problems or issues with it during production.

We need some more added value to this software, i.e. better disaster recovery.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability of the solution is good. I cannot think of any issues that we've had with stability. 

What do I think about the scalability of the solution?

I would give the scalability an 8/10. We have more than 50 to 60 servers. We were declined to accomplish what the servers needed for images at that scale. 

We can support 50 servers and after that, we use some higher angle or higher position user permissions for backups because of our infrastructure requirements. 

For deployment and maintenance, we only require 4-5 people.

How are customer service and technical support?

The technical support is very good. They give us very good support. We don't have any problems with support. 

Which solution did I use previously and why did I switch?

We were also using Symantec Enterprise Vault.

How was the initial setup?

It's easy to set up, setting up it is no problem. The configuration is also very easy. 

The setup time for Backup Exec was about one week. If the structure is very heavy, then it will take around one month to set up. 

What about the implementation team?

We had some help from what our integration company would provide for the setup. Then we go through our own internal configuration settings. 

What's my experience with pricing, setup cost, and licensing?

For Backup Exec usage, the client uses the software with us because we have a license for this product. The license availability we have is for ten years.

Licensing is somewhat expensive. They should decrease the price.

Which other solutions did I evaluate?

This solution we are using now is only for the data backups. The last data recovery we were on had different features and functionality.

Disaster recovery is only part of our backup solution for our internal operations. Other backup solutions were not as reliable, i.e. the previous solution crashed. After that, I knew that Backup Exec solution was what I was looking for because it has better features for recovery.

What other advice do I have?

For our internal purposes, Veritas Backup Exec is very good, but for disaster recovery, you should go with another product. 

Nowadays, everything is going on the cloud and the backup solutions should also be also fast. A lot of things we are maintaining now require professional disaster recovery services. With Veritas, an internal alert problem is happening for all the windows which should be somewhat decreased. Then it would be better and more user-friendly.

I am giving Veritas Backup Exec an 8 out of 10. The Backup Exec software is very good but should be updated with new features. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user966060 - PeerSpot reviewer
System Analyst at a tech services company with 1,001-5,000 employees
Real User
Supports my backup and all of my applications
Pros and Cons
  • "It is a good backup tool."
  • "I would like to see this solution improve on faster restoration. Currently, it takes a long time to restore my data."

What is our primary use case?

I primarily use this solution as a backup service. I have used it for more then 10 years. It is a good backup tool. 

What is most valuable?

It can support all of my backup, and all of my applications. It is able to backup everything.

What needs improvement?

I would like to see them improve on faster restoration. Currently, it takes a long time to restore my data. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability is very good. 

What do I think about the scalability of the solution?

It is very good.

How is customer service and technical support?

The tech support is very good. 

How was the initial setup?

I was involved, it was not a complicated setup. 

What other advice do I have?

It is important for me for the solution to support all metadata, the entire database. It must support the entire platform. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Analyst - Microsoft Technologies at a energy/utilities company with 501-1,000 employees
Real User
The most valuable features are that it is user-friendly. It also works nicely with Windows and Skype.
Pros and Cons
  • "We are satisfied with the stability of the product."
  • "In the global business world, Veritas has a very good name. I think they have a good solid product, and they are always trying to improve it, and update it. ;They know what the client actually needs, and they are up to the challenge of satisfying those needs."
  • "It would be nice to improve the backup acceleration and the fast restoration required."

What is our primary use case?

When I joined my company, they had already purchased Backup Exec. We use it as a backup solution.

How has it helped my organization?

It's a nice alternate solution for backup.

What is most valuable?

The most valuable features are that it is user-friendly. It also works nicely with Windows and Skype. In addition, there are nice backup features.

What needs improvement?

First, it would be nice to improve the cloud. 

Second, it would be nice to improve the backup acceleration and the
fast restoration required. This solution just doesn't meet my business needs for backup plans.

Lastly, the reporting needs improvement. Backup Exec does not have the strong art of reporting tools, because we sometimes have to get more than six months or an
annual based report.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

 We are satisfied with the stability of the product.

What do I think about the scalability of the solution?

There is nothing wrong with the scalability of the product.

How is customer service and technical support?

We have had a lot of trouble with tech support.

How was the initial setup?

It is very easy to install and implement. In addition, the upgrades are also easy to implement.

What other advice do I have?

In the global business world, Veritas has a very good name. I think they have a good solid product, and they are always trying to improve and update it. They know what the client actually needs, and they are up to the challenge of satisfying those needs.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Administrator with 51-200 employees
Real User
Data recovery is a key feature for us, but I would like to see a better licensing model

What is our primary use case?

We use it for backing up all servers and user data.

How has it helped my organization?

I'm very familiar with it because I've been using it since we, as an organization, started using it. I'm very familiar with the software package itself and how to set alerts, how to know what's going on, how to recover stuff. So familiarity is probably the best thing for me right now. 

How does it help our organization? It's the recovery of data and the assurance that we know it's there and it's safe.

What is most valuable?

  • Automation
  • Restore

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It does what it says it's going to do.

What do I think about the scalability of the solution?

As I start getting into the newer releases - I'm not at the most current release - I'll start taking a look not only at backing up on-prem data, but also the stuff that's in the cloud, stuff that's in Office 365, that's in Azure. We need to start reaching out and grabbing our data that's out there and successfully backing it up.

How is customer service and technical support?

I've used their technical support. If you can get somebody who knows what they're doing, it's good; and if you get somebody that you can easily understand.

The issues are the language barrier, as well as: You finally get somebody to call you back and you start talking with them. All of a sudden, they say, "Oh, this belongs to a different department." They shove me off and I have to wait again for somebody to call me back. It's not a very streamlined and not a very efficient way of providing support.

How was the initial setup?

At first, because it was such a new product at that time, there was a huge learning curve. But once I understood how they back things up, all the versions that followed after that were pretty straightforward and there wasn't much of an additional learning curve.

What's my experience with pricing, setup cost, and licensing?

I would like to see a better licensing model. They changed it and it's just horrendous.

What other advice do I have?

If you're seriously looking at Backup Exec, take a hard look at their licensing model and compare that. Also, experience their tech support before you jump in.

Right now, the two big hitters are Backup Exec and Veeam. But the document that I've downloaded now from IT Central Station has introduced me to other vendors that I also need to take a look at.

In looking for a vendor to go with, the important criteria for me are:

  • cost
  • ease of use
  • options, especially trial-based options.

The current version that I'm at, and I have to base my rating on it because it's the only one that I've been using, I would give it a seven out of 10 because it doesn't have the cloud options, the licensing has gotten worse instead of better, and technical support is iffy at best. I'm using version 16.0.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user991605 - PeerSpot reviewer
it_user991605IT Specialist at a energy/utilities company with 51-200 employees
Real User

Most companies do want to see their data is safe when the IT guy tells them so but unfortunately most small to medium organizations don’t have that cash flow to invest into these solutions that’ will give them the needed rest. It’s about time software OEMs take a second look at their targets and cost implications to attract more customers from within these organizations

Pre-Post Sales Engineer at Exclusive Networks Asia
Real User
The backup solution comes in different versions to support different platforms
Pros and Cons
  • "The backup solution comes in different versions to support different platforms."
  • "It is one of the most stable backup solutions."
  • "Enhanced support for cloud backup needs to be added."
  • "Initial setup is a bit complex and needs some expertise for troubleshooting when something goes wrong."
  • "It is not a recommended software when it comes to large environments where there has to be a minimal Recovery Time Objective (RTO) and/or Recover Point Objective (RPO)."

What is our primary use case?

Veritas Backup Exec is one of the most dominant software based backup solutions in the industry. It is a reputed and well known product.

This solution is suggested for small- to medium-sized enterprises. 

How has it helped my organization?

It is not a recommended software when it comes to large environments where there has to be a minimal Recovery Time Objective (RTO) and/or Recover Point Objective (RPO).

What is most valuable?

  • The backup solution comes in different versions to support different platforms. 
  • Deployment is a pain, but once the setup is done, it works like a charm. 
  • One of the most stable backup solutions.  

What needs improvement?

Enhanced support for cloud backup needs to be added. However, offsite backup to the cloud can be done. 

The recovery success rate is not very convincing.

For how long have I used the solution?

One to three years.

How was the initial setup?

Initial setup is a bit complex and needs some expertise for troubleshooting when something goes wrong. 

What other advice do I have?

I was previously an ADV engineer at Veritas. I have witnessed different types of users utilizing the product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user708483 - PeerSpot reviewer
System Analyst at a tech company with 10,001+ employees
Real User
It is a good product for the Windows file system and SQL backups
Pros and Cons
  • "Backup Exec 2012 R2 is a very good product for the Windows file system and SQL backups. It is very user-friendly, but the next version Backup Exec 2014 that is released and the other next versions of Backup Exec product is not so friendly."
  • "Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI."

How has it helped my organization?

As I mentioned earlier, if we have an environment which has only a file system and SQL backups, then it is a good product, i.e., only for small environments. However, for large environments such as Oracle, SAP HANA, Microsoft Exchange, DB2 and the VM backups, you can go for Veritas NetBackup, EMC Legato NetWorker, Simpana Commvault and Tivoli Store Manager (TSM).

What is most valuable?

Backup Exec 2012 R2 is a very good product for the Windows file system and SQL backups. It is very user-friendly, but the next version Backup Exec 2014 that is released and the other next versions of Backup Exec product is not so friendly. The entire GUI has been changed and has changed multiple options as compared to Backup Exec 2012.

What needs improvement?

Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI.

What do I think about the stability of the solution?

Regarding its stability, Backup Exec 2012 R2 is the most stable product for the file system and SQL backups.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is good. I give it an eight out of 10 rating.

Which solution did I use previously and why did I switch?

I have worked on multiple backup solutions as I have worked in the backup-shared domain.

How was the initial setup?

It's a very simple configuration for the Backup Exec 2012 R2 solution.

What's my experience with pricing, setup cost, and licensing?

It is cheap compared to the other backup technologies. It all depends on the requirements.

Which other solutions did I evaluate?

I have worked on this product, so I am just sharing my experience on this. I have worked on multiple backup products, such as Veritas NetBackup and EMC Legato NetWorker.

What other advice do I have?

Before implementing any backup solution, you need to understand your environment, as well as the requirements, and based on that you need to choose the product. If you are considering the Backup Exec, it is good for small environments.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Updated: May 2025
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Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.