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System Admin at a sports company with 501-1,000 employees
Real User
Sep 3, 2022
Easy to set up and user-friendly but doesn't support the AIX platform
Pros and Cons
  • "It is a scalable product."
  • "It doesn't support the AIX platform."

What is most valuable?

It's user-friendly, and, except in the case of AIX, it supports a wide variety of platforms. This includes Windows, VMware, Linux, et cetera. It's okay as a product.

The solution is stable.

It is a scalable product.

The solution is easy to set up.

What needs improvement?

It doesn't support the AIX platform.

I've had a little problem in the tape solution in the Backup Exec. When you use a tape solution, take a backup in the tape, not in the disc, and restore it, there is a little complexity. It's not really user-friendly in that aspect.

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There aren't bugs. It's not glitchy. It doesn't crash or freeze. The performance is good. 

Buyer's Guide
Veritas Backup Exec
December 2025
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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What do I think about the scalability of the solution?

You can expand and scale the product. It's not a problem at all. 

We might have five or six people using the solution right now. 

How are customer service and support?

I didn't face any problems just yet. I have not reached out to support. Typically, I can just search the internet and find an answer to my questions. I'd, of course, reach out if I had a huge problem. 

How was the initial setup?

The initial setup is straightforward and simple. It's not a complex implementation by any means. I'd rate it a four out of five in terms of ease of setup. 

What was our ROI?

I haven't followed any details related to there being an ROI. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the exact costs of the product are. 

What other advice do I have?

I'm a customer and end-user.

I've enjoyed the product. It's a user-friendly and widely support platform and is flexible and scalable.

I'd rate the product seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pawel Augustyn - PeerSpot reviewer
System Advisor at a tech services company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Aug 4, 2022
A good interface that makes file restoration easy
Pros and Cons
  • "The interface for this solution is excellent, and it is easy to restore files compared to other solutions."
  • "I would like to be able to create a restore task that can be scheduled so that the same restore action will be performed automatically."

What is our primary use case?

This is our backup and recovery solution.

We are using the on-premise deployment model to backup virtual machines, NAS resources and MS  SQL databases on always ON.

How has it helped my organization?

We have felt better when we know that our we have had backup copies.
We have been making restore test of all backup resources.

Possibility to archive direct to tape

Our copies are encrypted and save.

They can be stored over long time

What is most valuable?

The interface for this solution is excellent, and it is easy to restore files compared to other solutions.

Encryption of data backup on tapes

What needs improvement?

I have found the duplication to be very poor.

It is not clear how to automate processes using the command line interface.

I would like to be able to create a restore task that can be scheduled so that the same restore action will be performed automatically. As it is now, if I want to restore the same resource or the same system for testing then I have to create a job task from scratch. Having an automatic restore would save me time.

The problems I have had seem to be related to integrating the solution.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

enough stability, but need to clear logs manually.

In 21 version definitely better

What do I think about the scalability of the solution?

Yes, It is flexible in this area

How are customer service and support?

Enough  ok, 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

other company = other solution

How was the initial setup?

The initial setup of this solution is complex.

What about the implementation team?

I performed the deployment myself.

What's my experience with pricing, setup cost, and licensing?

One of the cheapest backup solution.

Which other solutions did I evaluate?

Veeam Backup

What other advice do I have?

Choosing a backup and recovery system is something that depends on the size of the resources in your environment.

Rating this product is tough because I have had problems with the integration. In this context, I would rate this solution a six out of ten. However, the solution is good and if I were using a new installation, I would rate it an eight out of ten.

Overall, I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veritas Backup Exec
December 2025
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,768 professionals have used our research since 2012.
reviewer1520205 - PeerSpot reviewer
IT Cloud Architect
Real User
Jan 20, 2022
Overall, good suite of products but could use simpler UI
Pros and Cons
  • "It is a good overall suite of products."
  • "I would like to improve their ability to back up the cloud environment. Additionally, it would be nice to have simpler UI."

What is most valuable?

It is a good overall suite of products.

What needs improvement?

I would like to improve their ability to back up the cloud environment. Additionally, it would be nice to have a simpler UI.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and support?

I think that customer support is okay.

How was the initial setup?

I did not participate in the installation, but it's a bit cumbersome to use compared to other products.

What's my experience with pricing, setup cost, and licensing?

For the price I've seen, it could be lower compared to other products.

Which other solutions did I evaluate?

Cohesity and Rubrik are both more modern and have a simpler user interface to use in case recovery is necessary.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1451388 - PeerSpot reviewer
Manager at a government with 10,001+ employees
Real User
Jan 12, 2022
It integrates well with Microsoft solutions
Pros and Cons
  • "I like that Backup Exec integrates with Microsoft Exchange. We can retrieve backups from the email boxes."
  • "We've experienced some performance issues with Backup Exec. The backup jobs take too long to complete."

What is our primary use case?

We use Backup Exec to back up our virtual machines. 

What is most valuable?

I like that Backup Exec integrates with Microsoft Exchange. We can retrieve backups from the email boxes. 

What needs improvement?

We've experienced some performance issues with Backup Exec. The backup jobs take too long to complete. And in the future, I'd like to see the option to export backups to the cloud, so we have more room and protection. 

What do I think about the stability of the solution?

Backup Exec is stable, but there are performance issues. 

What do I think about the scalability of the solution?

Backup Exec's scalability is good. We have 400 virtual machines supported by two instances of Backup Exec. 

How are customer service and support?

Veritas technical support is okay. 

Which solution did I use previously and why did I switch?

We were using Commvault, but we switched because Backup Exec integrates with Microsoft solutions better. 

How was the initial setup?

Setting up Backup Exec was complex, but it only took one day. We had help from resellers and consultants. In total, we had five people on our deployment team. 

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license. It's the standard fee plus paid support. 

What other advice do I have?

I rate Veritas Backup Exec nine out of 10. My only advice is to make sure you have enough hardware to install the platform.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Directeur BU at a tech services company with 201-500 employees
Reseller
Jan 8, 2022
A good, reliable product that had the capability of expanding if needed
Pros and Cons
  • "The solution was stable and reliable."
  • "The solution lacked local support, which became an issue for us and our customers. They needed to have more presence on the ground."

What is our primary use case?

The solution was primarily meant to be used for securing data. 

What is most valuable?

Overall, it's a very good product.

The scalability was good.

The solution was stable and reliable. 

What needs improvement?

Ultimately, the product did not sell enough to keep the contract live. 

The solution lacked local support, which became an issue for us and our customers. They needed to have more presence on the ground.

The deployment process was very difficult.

The pricing was quite high. We tried to sell it as software as a service, however, clients preferred to have their own product.

For how long have I used the solution?

We used it up until October of this year, at which point the contract was terminated. However, we had been dealing with it since 2015.

What do I think about the stability of the solution?

We found the product to be stable. There were no bugs or glitches. It didn't crash or freeze. 

What do I think about the scalability of the solution?

The solution could scale if a company needed to. It wasn't a problem. 

How are customer service and support?

Local support was lacking. It was an issue in our region. Customers would not have been able to get the support they needed. 

How was the initial setup?

In the end, we did not use it as our technical teams were not able to deploy it. 

What's my experience with pricing, setup cost, and licensing?

Ultimately, the clientele rejected the subscription model on offer. They found it to be too expensive. 

What other advice do I have?

We were a distributor, however, we did not sell enough and therefore the contract ended. 

Ultimately, the product had to have more presence on the ground. A good example of that would be Microsoft or, if you want, Kaspersky. They have the representatives here, and the representatives used to go to see the customer. 

They have many QBA with their distributor, and so they helped us promote the solution. It's very difficult to promote the solution. I was alone in the company trying to sell the solution, and I know that there were some representatives on the ground, yet they never spoke with us. Even if you asked them for a quote or something else, they never answered you or they answered very late. With so much time passing, it became more and more difficult for us to sell the solution. There was competition from, for example, Veam, which had people on the ground and able to help customers. We just never got the same level of local support for this product and it never worked out for us.

I'd rate it at an eight out of ten, as it is a good product in general, however, selling it effectively proved to be difficult. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
CarlosCastells - PeerSpot reviewer
CIO at a tech services company with 51-200 employees
Real User
Top 20
Jan 6, 2022
Great stability but deployment could be more flexible
Pros and Cons
  • "We are happy with Veritas Backup Exec's stability."
  • "At the moment, we have a very complex environment. It would take some time to deploy an environment like ours from scratch."

What needs improvement?

I would like to see more flexible deployment with fewer devices. 

For how long have I used the solution?

My company has been providing Veritas Backup Exec to customers for about 10 years. At first it was deployed on-prem. However, in the last to years we have been transitioning to the cloud. We currently have 50 to 55 customers using Veritas Backup Exec. 

What do I think about the stability of the solution?

We are happy with Veritas Backup Exec's stability. 

How was the initial setup?

At the moment, we have a very complex environment. It would take some time to deploy an environment like ours from scratch. 

What's my experience with pricing, setup cost, and licensing?

We are not paying for a license. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1424883 - PeerSpot reviewer
IT Manager at a retailer with 201-500 employees
Real User
Nov 16, 2021
Is good for small and medium-sized businesses and is easy to manage and deploy
Pros and Cons
  • "The solution is good for small and medium-sized businesses."
  • "The EDR should be looked at, as the operating system is too weak."

What is our primary use case?

The solution is good for small and medium-sized businesses. It's easy to manage and deploy. It works in many environment, such as Microsoft Windows. It is friendly and can be easily deployed to all servers. 

What needs improvement?

The solution does not come with many issues, although the configuration of certain solutions on Windows should be addressed. The EDR should be looked at, as the operating system is too weak. 

For how long have I used the solution?

I have been using Veritas Backup Exec for one year.

How was the initial setup?

The solution is easy to deploy to all servers. 

What's my experience with pricing, setup cost, and licensing?

Veritas comes with an annual licensing fee. 

The solution has a fee for additional editions. 

What other advice do I have?

I rate Veritas Backup Exec as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Service Engineer at a performing arts with 201-500 employees
Real User
Nov 13, 2021
Reasonably priced, and reliable, but the the support could be more knowledgeable
Pros and Cons
  • "Compression is the most valuable feature."
  • "There is no training provided, and their technicians are unaware of the features available."

What is our primary use case?

We primarily use Veritas Backup Exec for backup.

What is most valuable?

Compression is the most valuable feature.

What needs improvement?

Technical support could be better. In most cases, we must learn and resolve issues on our own. There is no training provided, and their technicians are unaware of the features that are available.

For how long have I used the solution?

We have been using Veritas Backup Exec for one year.

What do I think about the stability of the solution?

So far, it has been stable. However, in order to prevent problems, you should use their most recent platform.

What do I think about the scalability of the solution?

In terms of Scalability, we haven't done much with it. I'm not sure how scalable Veritas is because we only have three or four sellers on one site. 

We have multiple sites, and each one is managed by a different Backup Exec.

How are customer service and support?

Technical support needs improvement.

It is difficult to find a technician, or even a knowledgeable person because most of their technicians are not well-versed in their product.

Which solution did I use previously and why did I switch?

Veritas was already in place.

We installed Veeam for a new client a few months ago.

The installation of Veeam was hectic. It was difficult at first, and the process took longer than we had anticipated.

It required a lot of other applications. It has several dependencies, even at the client.

How was the initial setup?

The initial setup is intermediate. You should at least be familiar with it before you install it. It's not easy.

What about the implementation team?

We completed the installation with the assistance of a consultant.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable for the features it offers.

What other advice do I have?

We are resellers. We offer products for our clients as well as installation.

I would rate Veritas Backup Exec a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Buyer's Guide
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Updated: December 2025
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Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.