Veritas Backup Exec Reviews

We use the solution for the backup capabilities of our whole system, including our applications. We don't use it as a VM backup, however. We're able to handle daily backups of everything and we tend to back up quite regularly.

The solution is very fast. It does not take a long time to backup everything.

We have a backup operator and admin that can handle the back up of the files on the database. They're able to handle all aspects of the solution quite easily.

It's very good at allowing us to back up the servers.

We had issues during the installation.

The solution is affected by internet congestion. It requires quite a bit of bandwidth in order to really work effectively.

The pricing of the solution is a bit high.

We've found the scalability to be a bit limiting.

I've been using the solution for about five years at this point. It's been a while.

The solution isn't really giving us what we need. We're seeing some limitations and we're finding it doesn't support us in the way we need it to. Therefore, we are looking at potentially moving off of it in the near future.

Normally we have about 17 people on the system, and three core people that handle the solution directly.

I'd advise a company, if it is smaller, or needs a comprehensive solution or a virtual environment, that Veritas may not be the best option.

We mostly worked with technical support via a portal for customer support. Largely, we've been happy with their level of service. They call us when we have issues and they help in whatever way they can.

The initial setup can be a bit complex. We had to adjust some settings on one server in order to finalize the deployment.

The solution operates on a subscription basis. A company pays yearly. They also need to pay extra for technical support access.

We're currently looking at other options We're considering moving away from the solution.

We're just customers. We don't have a business relationship with the company.

The solution is a bit expensive. The trade magazines seem to imply that you can do a virtual environment for almost the same price, which would be better.

Overall, I would rate the solution at a seven out of ten. It's okay. It could be better in a variety of ways.

We use it for backing up all servers and user data.

I'm very familiar with it because I've been using it since we, as an organization, started using it. I'm very familiar with the software package itself and how to set alerts, how to know what's going on, how to recover stuff. So familiarity is probably the best thing for me right now. 

How does it help our organization? It's the recovery of data and the assurance that we know it's there and it's safe.

• Automation
• Restore

It does what it says it's going to do.

As I start getting into the newer releases - I'm not at the most current release - I'll start taking a look not only at backing up on-prem data, but also the stuff that's in the cloud, stuff that's in Office 365, that's in Azure. We need to start reaching out and grabbing our data that's out there and successfully backing it up.

I've used their technical support. If you can get somebody who knows what they're doing, it's good; and if you get somebody that you can easily understand.

The issues are the language barrier, as well as: You finally get somebody to call you back and you start talking with them. All of a sudden, they say, "Oh, this belongs to a different department." They shove me off and I have to wait again for somebody to call me back. It's not a very streamlined and not a very efficient way of providing support.

At first, because it was such a new product at that time, there was a huge learning curve. But once I understood how they back things up, all the versions that followed after that were pretty straightforward and there wasn't much of an additional learning curve.

I would like to see a better licensing model. They changed it and it's just horrendous.

If you're seriously looking at Backup Exec, take a hard look at their licensing model and compare that. Also, experience their tech support before you jump in.

Right now, the two big hitters are Backup Exec and Veeam. But the document that I've downloaded now from IT Central Station has introduced me to other vendors that I also need to take a look at.

In looking for a vendor to go with, the important criteria for me are:

• cost
• ease of use
• options, especially trial-based options.

The current version that I'm at, and I have to base my rating on it because it's the only one that I've been using, I would give it a seven out of 10 because it doesn't have the cloud options, the licensing has gotten worse instead of better, and technical support is iffy at best. I'm using version 16.0.

We use Backup Exec to back up our virtual machines. 

I like that Backup Exec integrates with Microsoft Exchange. We can retrieve backups from the email boxes. 

We've experienced some performance issues with Backup Exec. The backup jobs take too long to complete. And in the future, I'd like to see the option to export backups to the cloud, so we have more room and protection. 

Backup Exec is stable, but there are performance issues. 

Backup Exec's scalability is good. We have 400 virtual machines supported by two instances of Backup Exec. 

Veritas technical support is okay. 

We were using Commvault, but we switched because Backup Exec integrates with Microsoft solutions better. 

Setting up Backup Exec was complex, but it only took one day. We had help from resellers and consultants. In total, we had five people on our deployment team. 

We pay for a yearly license. It's the standard fee plus paid support. 

I rate Veritas Backup Exec nine out of 10. My only advice is to make sure you have enough hardware to install the platform.

It's great for the kind of customer who doesn't have a dedicated database environment. They only use it for file folders or a NAS system backup, or a few files or folder-level backups for the system.

The solution is very stable.

The flexibility is very good. 

We find that the solution is very easy to use.

The initial setup is very easy. It doesn't take too long to deploy everything. 

The technical support is very helpful.

We are not able to initiate our endpoint device backup on it. For the endpoint devices, I have to depend on the DLO. 

We need more integration capabilities. There needs to be an integration process of the endpoint devices so that we don't have to redo everything for different products.

I've been using the solution for about seven years or so. I've used it for a while. 

We have found the stability to be quite good. there are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is great.

We have about 35 to 40 people who use the solution. It's good for companies with a smaller infrastructure setup.

Technical support is great. We're satisfied with the level of service they provide to us. 

The initial setup is not complex or difficult. It's very straightforward. A company shouldn't have any issues with the implementation process. 

The installation takes maybe two or three hours. It's pretty fast.

We have the same team that handles deployment and maintenance. 

I handed the implementation myself. I didn't use an integrator or consultant. 

We are currently not paying for a license. 

We are using the solution for mid-range customers or customers that have a very small infrastructure setup.

I'd rate the solution at an eight out of ten. Overall, we've had a great experience with its capabilities. 

I'd recommend the solution to others. Of course, it needs to be as per the customer requirements. In many environments, we are currently recommending the NetApp Backup or this Backup Exec. It's completely dependent on the customer environment.

We have been deploying this solution for our customers. They use it for the backup of their physical and virtual servers.

We are using its latest version. We recently renewed it for a customer.

It is a simple and flexible solution to work with.

The deduplication feature can be improved.

I have been using this solution for almost five years.

It is a stable product.

It is scalable.

Their support is good.

It is a bit complex, but it is a good solution to work with.

The deployment duration depends on the size of the project. For a big project, it takes around 7 to 10 working days to deploy it and do all the configurations.

We deploy it for our customers. The number of people required for the deployment depends on the project. It could be a one-person team, or it could be a five-person team. It is based on the complexity and the size of the project.

In terms of maintenance, two people can easily manage a setup of about 50 servers.

Its ROI is good.

Its price is a bit high. There is only the standard fee. There is no additional fee. 

You should have the right skill set because these are complex projects. If you have the right skill set and the right partner with you, it is easy to implement. You should check that the partner or the team you are engaging for this project is technically certified and experienced to handle such a project.

I would rate it an eight out of 10.

The automation, backup, database backup, and SQL module are valuable features.

It is quite stable as well.

They need to make sure that they follow the technology and update in general to be up with modern technologies.

The backup is not robust enough when you have a lot of technology.

I've been working with this solution for seven years.

It's quite stable, and so far, we have had no technical issues with Veritas Backup Exec.

The initial setup was simple. It takes about 8 people to maintain the operational side of things.

Licensing depends on the part of the backup you're using. If you have SQL backup, then you must have a SQL license. If you have normal data backup, you would require a license for that.

On a scale from one to ten, I would rate this solution at six.

We use this solution for file backups. We use it for Veeam, Exchange, and Sharepoint.

Within our organization, roughly five people had access to this solution.

The ease-of-use in general is great.

What I didn't like about it is that sometimes, even though it says that it's successful, there are some bugs in it — it's not really successful. Sometimes, I would do a backup and it would say that it was successful but then when I tried to restore it, it's not in the catalog to restore. Then I have to go digging into my email to see if I have a copy of that catalog, then go and find it and restore it. In short, I think there is an issue with the cataloging.

Other than that, it runs pretty fine. If you keep it for too long and the catalog gets really big, the application tends to move slowly because of how big the catalog and the database is getting. We kept on upgrading to the newer version; after a while, it just began to move slow, even if we updated and imported the catalog and the data.

I have been using Veritas Backup Exec since 2015.

Veritas Backup Exec is quite stable.

For small enterprises, Backup Exec works flawlessly; However, they were trying to push us to their bigger enterprise backup, which was NetBackup. When I left my previous company, we were actually in the phase of implementing NetBackup. They recommend NetBackup for larger enterprises.

Overall, It scales up, but only to a certain point. If you want something bigger, you should look into NetBackup.

I would give the technical support a rating of seven. Sometimes it feels like their reps are not trained enough.

The initial setup was quite straightforward. I didn't try to make it any more complex than it already was.

Deployment is really quick; It took us less than one day.

It's very easy to use. It's easier than all of the other backup solutions available. In terms of ease-of-use, Backup Exec is the most straightforward one that I have dealt with.

On a scale from one to ten, I would give this solution a rating of eight.

This is our backup and recovery solution.

We are using the on-premise deployment model to backup virtual machines, NAS resources and MS  SQL databases on always ON.

We have felt better when we know that our we have had backup copies.
We have been making restore test of all backup resources.

Possibility to archive direct to tape

Our copies are encrypted and save.

They can be stored over long time

The interface for this solution is excellent, and it is easy to restore files compared to other solutions.

Encryption of data backup on tapes

I have found the duplication to be very poor.

It is not clear how to automate processes using the command line interface.

I would like to be able to create a restore task that can be scheduled so that the same restore action will be performed automatically. As it is now, if I want to restore the same resource or the same system for testing then I have to create a job task from scratch. Having an automatic restore would save me time.

The problems I have had seem to be related to integrating the solution.

I have been using this solution for four years.

enough stability, but need to clear logs manually.

In 21 version definitely better

Yes, It is flexible in this area

Enough  ok, 

Positive

other company = other solution

The initial setup of this solution is complex.

I performed the deployment myself.

One of the cheapest backup solution.

Veeam Backup

Choosing a backup and recovery system is something that depends on the size of the resources in your environment.

Rating this product is tough because I have had problems with the integration. In this context, I would rate this solution a six out of ten. However, the solution is good and if I were using a new installation, I would rate it an eight out of ten.

Overall, I would rate this solution an eight out of ten.