Technical Support Engineer at a tech services company with 501-1,000 employees
MSP
Top 20
Useful graphical interface, easy to use, and reliable
Pros and Cons
  • "The most valuable features of Veritas Backup Exec are the graphical interface, ease of management, and overall ease of use."
  • "Veritas Backup Exec should improve by having a user portal that customers can use."

What is our primary use case?

I am using Veritas Backup Exec for backups of Oracle, VMs, and Nutanix.

What is most valuable?

The most valuable features of Veritas Backup Exec are the graphical interface, ease of management, and overall ease of use.

What needs improvement?

Veritas Backup Exec should improve by having a user portal that customers can use.

For how long have I used the solution?

I have been using Veritas Backup Exec for approximately two months.

Buyer's Guide
Veritas Backup Exec
April 2024
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What do I think about the stability of the solution?

Veritas Backup Exec is stable.

What do I think about the scalability of the solution?

We have approximately sixty people using the solution.

The solution is scalable.

How are customer service and support?

The solution could improve the support they provide.

Which solution did I use previously and why did I switch?

I have used other backup solutions prior to Veritas Backup Exec. Veritas Backup Exec has an easier graphical interface to use.

How was the initial setup?

The initial setup of Veritas Backup Exec is simple.

What about the implementation team?

Our customers used their own integrators for the implementation.

What other advice do I have?

The solution is difficult to maintain. We have difficulty when searching. 

I recommend this solution to others.

I rate Veritas Backup Exec a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Chief Technology Officer at a tech company with 11-50 employees
Real User
It provides good protection from attack, and setup is straightforward
Pros and Cons
  • "Setting up Backup Exec is straightforward. It took less than two weeks to get it up and running. You need maybe two people at most if you have a Veritas-certified engineer."
  • "One area that needs improvement is SQL backup. Backup Exec doesn't support higher availability."

What is our primary use case?

We have about 500 devices, so we want to make sure they are backed up online and protected from attack. Another use case is to back up a client's SharePoint platform. It's SharePoint 2019 SQL. We use Backup Exec to back up that application and the server and restore after a disaster.

What needs improvement?

One area that needs improvement is SQL backup. Backup Exec doesn't support higher availability.

Higher availability is when you have two servers that can fail over each other. Veritas can’t back up sql when it’s on high availability 

For how long have I used the solution?

We've been using Backup Exec for three years now.

What do I think about the stability of the solution?

Backup Exec is stable.

What do I think about the scalability of the solution?

Backup Exec is scalable. 

How are customer service and support?

Veritas has a good support system you can contact when you're having issues. It's very easy.

How was the initial setup?

Setting up Backup Exec is straightforward. It took less than two weeks to get it up and running. You need maybe two people at most if you have a Veritas-certified engineer. 

What other advice do I have?

I rate Veritas Backup Exec nine out of 10. If you're implementing this product, make sure you get your requirements right from the start. You need to know what you want to achieve with Veritas. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas Backup Exec
April 2024
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
Chief Technology Officer at a tech company with 11-50 employees
Real User
Supports differential backup, as well as granular file restore from specific points in backup history
Pros and Cons
  • "This solution is not complex and you do not have to be too technical to use it."
  • "The price of this solution is very high."

What is our primary use case?

We are a solution provider, and some of my clients are using this solution.

The primary use case is to back up system applications such as SQL databases and Microsoft Exchange. It is also for backing up the user's files, which are kept on the server.

This solution will back up your server, and it will work on both Windows and Linux.

My experience is with an on-premises deployment model.

How has it helped my organization?

This solution allows my clients to restore a backup from a specific point in time.

What is most valuable?

This solution creates a differential backup to reduce storage requirements.

This solution is not complex and you do not have to be too technical to use it.

Veritas offers granular restore, which is an option that many other solutions do not have. It allows you to restore, for example, a single SharePoint document, rather than an entire site.

What needs improvement?

The price of this solution is very high. It has a lot of features, but it is still kind of expensive for emerging markets, for example, in Africa. The problem comes from the fact that it costs more to back up the data than it is actually worth. A client may ask: "Why should I spend ten thousand dollars to back up data that is worth only two thousand?" They need to have a customizable license, or a different license for countries with emergent markets, such as Nigeria. Nigeria is a very big market, with a population of two hundred million, but it is also a competitive market and products need to be priced competitively in order to remain.

I would like to see an unlimited appliance that does not have a backup limit. If I have a customer who chooses to use the backup appliance then they should not be limited to, for example, ten terabytes.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

This solution scales very easily. As soon as you add a new server, it backs it up immediately.

How are customer service and technical support?

Technical support for this solution is very good. When you run into a problem you can call them at any time. They respond very quickly and are ready to assist you.

How was the initial setup?

The initial setup of this solution is not difficult. It takes between forty-five minutes and an hour to set up.

What about the implementation team?

I deploy this solution for my clients, and I contact Vertias if I have any trouble. They ensure that you have a successful implementation.

Depending on the size of the environment, the deployment can take two or three days.

The number of people required to maintain this solution depends on the complexity of the environment, but I would say that one or two people is sufficient.

What was our ROI?

When my customers see the price of this solution, they are unsure whether they will ever see a return on their investment.

What's my experience with pricing, setup cost, and licensing?

There is an evaluation license available to test this solution.

Which other solutions did I evaluate?

My clients have used Micro Focus Data Protector (when it was called HP Data Protector), and they were not satisfied with it.

What other advice do I have?

Depending on the size of the data being backed up, it can take a couple of hours to complete.

This is a solution that keeps evolving with technology. They know the trend of cyber attacks, so Veritas try as much as possible to build up their backup solution to combat whatever attack is in trend. They recently sent me a document that shows that their data protection can mitigate against ransomware. This is good for enterprise clients because it shows that they are thinking of their customers.

A lot of organizations today are afraid of ransomware, and Veritas is ensuring that they are strengthening their data protection to combat or mitigate such attacks. It is something that any enterprise needs to embrace.

I have used other data protection solutions and I see Veritas as one of the best in the market. This solution also has options, such as granular restore, that are not available in other products.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Pre-Sales Technical Engineer at Kolaly
Real User
A flexible product that can handle backup and recovery from virtual servers
Pros and Cons
  • "The most valuable feature is the ability to back up IBM Power virtual servers."
  • "Compared to other vendors, there are features that you will find not included in Veritas."

What is our primary use case?

We implement digital solutions for our customers and this is one of the products that we help them with. It handles their backup and recovery.

In most cases, our customers use a private cloud deployment model.

What is most valuable?

The most valuable feature is the ability to back up IBM Power virtual servers. The functionality does not even exist in Veeam. 

What needs improvement?

I would like to see a more powerful and effective processor in the appliance.

Compared to other vendors, there are features that you will find not included in Veritas.

For how long have I used the solution?

I have used this solution for approximately twenty years.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

The scalability of this solution is good. It is very flexible.

How are customer service and technical support?

Technical support for this solution is good, and I haven't and any problems with them.

Which solution did I use previously and why did I switch?

This was our first backup solution.

How was the initial setup?

This initial setup of this solution is not complex, but once it is deployed you need to have somebody who can handle it.

Which other solutions did I evaluate?

There were no other vendors on our shortlist. We did evaluate a few other products, but our customers did not need the whole portfolio. 

What other advice do I have?

This is a solution that I recommend.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

Good topic ya rober.
Well done.
Best regards

it_user708483 - PeerSpot reviewer
System Analyst at a tech company with 10,001+ employees
Real User
It is a good product for the Windows file system and SQL backups
Pros and Cons
  • "Backup Exec 2012 R2 is a very good product for the Windows file system and SQL backups. It is very user-friendly, but the next version Backup Exec 2014 that is released and the other next versions of Backup Exec product is not so friendly."
  • "Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI."

How has it helped my organization?

As I mentioned earlier, if we have an environment which has only a file system and SQL backups, then it is a good product, i.e., only for small environments. However, for large environments such as Oracle, SAP HANA, Microsoft Exchange, DB2 and the VM backups, you can go for Veritas NetBackup, EMC Legato NetWorker, Simpana Commvault and Tivoli Store Manager (TSM).

What is most valuable?

Backup Exec 2012 R2 is a very good product for the Windows file system and SQL backups. It is very user-friendly, but the next version Backup Exec 2014 that is released and the other next versions of Backup Exec product is not so friendly. The entire GUI has been changed and has changed multiple options as compared to Backup Exec 2012.

What needs improvement?

Firstly, the GUI for 2014 is mostly confusing, i.e., if you need to add any additional technical features, then it doesn't require a change to the GUI.

What do I think about the stability of the solution?

Regarding its stability, Backup Exec 2012 R2 is the most stable product for the file system and SQL backups.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is good. I give it an eight out of 10 rating.

Which solution did I use previously and why did I switch?

I have worked on multiple backup solutions as I have worked in the backup-shared domain.

How was the initial setup?

It's a very simple configuration for the Backup Exec 2012 R2 solution.

What's my experience with pricing, setup cost, and licensing?

It is cheap compared to the other backup technologies. It all depends on the requirements.

Which other solutions did I evaluate?

I have worked on this product, so I am just sharing my experience on this. I have worked on multiple backup products, such as Veritas NetBackup and EMC Legato NetWorker.

What other advice do I have?

Before implementing any backup solution, you need to understand your environment, as well as the requirements, and based on that you need to choose the product. If you are considering the Backup Exec, it is good for small environments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1266 - PeerSpot reviewer
Network Manager at a local government with 51-200 employees
Vendor
Great backup solution if you need support.

Valuable Features:

I use this on a few of my servers. This does a great job with scheduling full backups and incremental backups. Support is good due to it being an enterprise product.

Room for Improvement:

Sometimes permissions and deploying the agents can be tricky. I found that running as a local admin works better than domain admin. Some tape drives it has issues with, and doesn't like certain tape manufacturers.

Other Advice:

I have mostly moved away from this to Amanda backup, due to it being open source (free!!). A few years ago, this would be all that I trust to do backups, but now it is no longer needed.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2652 - PeerSpot reviewer
it_user2652Project Manager at a non-tech company with 10,001+ employees
PopularVendor

Can we use Symantec Backup for mysql hot backup? What are the other utilities that can be used for mysql online backup?

See all 2 comments
Executive Head Cloud Services at a comms service provider with 5,001-10,000 employees
Reseller
Stable, reliable, and comes with good support
Pros and Cons
  • "Its reliability and the fact that we have all the skills that we need for Veritas Backup Exec are the most valuable."
  • "They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics."

What is most valuable?

Its reliability and the fact that we have all the skills that we need for Veritas Backup Exec are the most valuable.

What needs improvement?

They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics.

For how long have I used the solution?

I have been using Veritas Backup Exec for five years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

They have always been good. 

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable. 

What other advice do I have?

We are very happy with Veritas, and we work with them consistently for our servicing. We are a reseller, and we have been their Value Added Reseller of the Year three times. 

This solution has been good for us. We have had good support. It is very stable, and it works for our customers. Only the reporting feature needs to be fixed. 

I would rate Veritas Backup Exec an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Presales Engineer at a tech services company with 51-200 employees
Reseller
Flexible, reasonable-priced, and it allows for backing up data from both on-premises and the cloud
Pros and Cons
  • "This is a very flexible product, which allows you to back up not only the physical environment but also the cloud environment."
  • "The integration with SaaS applications like Office 365 needs to be improved."

What is our primary use case?

We are a solution provider and Veritas Backup Exec is one of the backup and recovery solutions that we implement for our clients. This product is used to implement a backup repository to the cloud.

What is most valuable?

This is a very flexible product, which allows you to back up not only the physical environment but also the cloud environment. It has a lot of system and application support.

What needs improvement?

It would be better if it were possible to maintain the information that is in the cloud. The integration with SaaS applications like Office 365 needs to be improved.

For how long have I used the solution?

We have been selling Veritas Backup Exec for a few months, and Veritas NetBackup for 14 years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Veritas Backup Exec is a scalable product. This product is used for smaller customers, whereas NetBackup is used more as an enterprise solution.

How are customer service and technical support?

I have not had end-user experience with the Veritas technical support.

Which solution did I use previously and why did I switch?

We also work with Veritas NetBackup.

How was the initial setup?

I am not familiar with the installation process, but my understanding is that it's simple.

What's my experience with pricing, setup cost, and licensing?

This product is priced for smaller customers.

What other advice do I have?

Veritas Backup Exec is a product that I can recommend to others.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
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Updated: April 2024
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Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.