Veritas Backup Exec Reviews

Primarily we use the solution for our ERP, databases, and applications. 

The most important part of any organization is the data. When you do a backup, you want the data to be available whenever it is required. Veritas offers a more predictable backup and recovery process.

The beauty of the solution is that you can rely on it. It offers a quick recovery time when it's backing up items. The way it recovers data is excellent. Sometimes with other software, a complete backup doesn't happen. 

With Veritas, the SLAs are pretty predictable and you can achieve complete backups easily. It offers duplication and compression and the safe sorting of information.

The licensing packet is confusing. If Veritas could do a better job of clarifying it, that would be helpful. For example, if you have a mixed environment of Linux and Windows, you end up buying too many licenses. If you compare it to Veeam, for example, it allows you to buy one simple license that you can use on all of your operating systems. They've made it very simple. 

The industry trend is moving towards hyper-converged and a regular pay-as-you-go model with more simplified resources. Users are looking for a plug-and-play kind of solution. Veritas should move towards this as well.

The stability of the solution is good.

Our organization doesn't grow much. For our customers, however, it has been very valuable. The licensing structure is a bit difficult. You have to keep buying the licenses even if you have the capacity. It's not simple. 

Technical support is pretty good. They are available 24/7.

The initial setup was pretty simple because we have expertise. We are partners with Veritas and we do installations on a regular basis. 

In reality, the installation time is even shorter for the Veritas portion. Integration, of course, takes a bit of time. You need approvals for the different application owners, for example. It takes time, but installation is a maximum of one day.

We are a reseller, so we handle the implementation of the solution for clients.

We have licenses that run on a yearly basis. We are paying somewhere around $10-15,000 on licensing a month. We don't have too big of an environment. 

We're a reseller of this solution. We also use an on-premises version in our offices.

It is the most preferred backup solution for data protection for our customers. 

We use it ourselves for our production environment backup. Whoever is accessing our server, whoever is accessing the sources, is using it. It's mandatory for our organization to understand the product. Everyone including the sales team, the pre-sales, the technical guys,  etc., everybody knows the product.

If you are looking for a safe and reliable solution, I would recommend it. If you're looking for something new, or something sleeker or more simplified which will give you more flexibility, I would recommend a Google product. 

In this solution, you have a lot of features. You can use it as secondary storage. You can use it for a backup that's more granular. Like Veeam, you can recover items from the database.

It would be good to add more features, like APIs.

I would rate this solution eight out of ten.

Our primary use for this solution is replication.

The most valuable feature is the compressor. The compression options are very good.

This solution has a simple dashboard.

The price of this solution is a bit high.

Expanding is difficult because if I want to add, for example, a terabyte of data, then I have to buy a disk shelf and it will cost me a lot.

This is a strong, stable product.

Scalability is good but also limited in that I have to buy a full disk shelf in order to upgrade.

This solution has a very good technical support department that is very responsive.

The initial setup of this solution is complex. On the other hand, the deployment itself was straightforward.

This is a product that I strongly recommend, and I plan on using it for the long term.

I would rate this solution an eight out of ten.

We're using the on-premise version.

Veritas is simple and easy to deploy. In terms of the presentation and UI, they do their job well.

I cannot tell right now. I have probably eight years of influence and experience with this product, so it's difficult for me to be accurate here.

Maybe they could improve reporting capabilities and predictions.

I would also advise them to shift more towards open source. They should think about changing their server from Windows to open source. It's not an easy job, but I feel that their next step should involve shifting to that direction.

Their stability is fine. We have had no problem.

It's not so scalable. If you need flexibility and scalability, you probably need different products. You need to go with a more advanced product, NetBackup for example.

If you have to go with scale, you should choose an enterprise product. This product, from my point of view, is more of a simple product.

Their technical support is very good. We have not had many issues, but it's okay.

The initial setup was definitely straightforward.

It's a good price for the product.

I would recommend this product.

I would rate this solution as eight out of ten.

We have an on-premise deployment with a master server and five media servers. There is also Tape Libraries included and the maturity of the solution let us backup everything with assurance. 

Veritas is the main backup solution in our company. We have hundreds of virtual machines that we back up. They are VMware, Windows, and physical servers. It makes our backup process so stable and robust. Everybody with every kind of OS and service depend on our backup structure.

The most valuable feature is the SLP, and using it has been very beneficial.

The user interface needs improvement. When comparing the user interface to other backup and replication products, it is greatly lacks in UI. In some cases when I have an error, I need to use the command line. I prefer to have access to the logs of different services through UI and even to the services itself.

About the stability, It has occurred to me sometimes that I have crash on the master server. Sometimes in Device monitor you lose a device but after recovery the state doesn't change and you need to restart the application. But about the Backup processes, it is stable like 99.99. I suggest this solution to those who would like to run backup up solutions.

This is a very scalable solution. If you want to scale outside of our building then it can be done easily. It just requires installation of a new media server that is then joined to the master server. I have not seen another backup solution as scalable as this one.

I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have an official Veritas branch. Therefore, most of the teachers are self-taught and have not used official technical support.

When I encounter an error, the first thing I do is visit the Veritas forum. Usually, I find a solution to the problem based on the type of error. In fact, the backup forum seems to be full and complete because there is no error that I have not been able to solve.

The installation of this solution was easy. Before the installation begins, you have to know the structure of your company and what scenario fits. For example, we are a company with master media, and we install it on our servers. We have about five full-size media centers and a master server. The installation is straightforward for an IT person.

I and one other person made up the team responsible for implementing this solution.

I have suggested this solution to four of five people. For big companies, with more than fifty people, I recommend this product completely. However, for companies with less than fifty people, I don't suggest it.

For the installation, you need at least two servers and a tape librarian. This is a good enterprise-level solution.

I would rate this solution a nine out of ten.

Our primary use case is for authentication, we check for authentication issues. The app allows users to only access the network according to the policy that the organization provides.

It gives us a very good view of what's happening on the network. The security feature is very good as well. The network isn't open to everyone. It's open only to those who work on it.

One improvement we've seen is the visualization of issues. If people are having issues on the network, we have to see what's happening right away. On the graphical side, we can see exactly where the issue is, and what port is affected. It's a lot easier for us to correct and to troubleshoot network issues now.

The interface continues to be very convenient and very straightforward. 

We occasionally have false positives, but the solution certainly has a good configuration.

In terms of improvements, I think the pricing model could be improved. They charge you by port, for every port that you have even if you're not using all of them. 

The solution could integrate better with the firewall so that we could block ports that are under attack or compromised. I know that Portnox has this, but I don't think it's something that's really built-in. There are scripts that you have to perform. But if it was more integrated, it would be easier.

The solution is very stable. We haven't had any issues.

The solution is very scalable. Whenever we grow, it's just a matter of adding new licenses, so it's easy. Right now, we are at about 800 ports. 800 devices are currently connected to the solution. It is a system that we use daily. It's always running in the background. We get reports and alerts, and we deal with them as needed. As the company grows, we plan on increasing usage.

We haven't had to contact technical support for a long time. Generally, when we've needed to in the past, we've received good support.

I tested the solution about six years ago. We checked other solutions too, but we decided that this one was the one that would work best. Since then we've been very happy with it. 

The initial setup was straightforward. Deployment takes a day or two, and then you have to run the system. To maintain the solution we don't need any resources. It works on its own and we get alerts and work according to those alerts. There's not a dedicated team, just a system team. 

We had an integrator that helped with the installation.

Licensing is based on the number of ports you have. Even if you aren't using all the ports, you will be charged for them. The license is renewed on a yearly basis and we do pay for support on top of that.

We evaluated Forescout at the time. The system was more complicated and more complex. I don't know how it is today, however. It took a lot more time to integrate it into the company. It also had false-positive issues, so we decided against it.

We use the on-premises version of the solution.

For what we need, for how we're using the solution, it does what it's supposed to do.

If I were to give advice about the product to others, I would say that it's a very simple solution and it does pretty much what it's supposed to do. We haven't had any problems with it for the past six or seven years.

I would rate the solution at nine out of ten. It's helped us tremendously over the years in locating all kinds of issues that we had on the network. It also finds any issues very quickly. I would recommend it.

I sell this solution to my customers, based on their needs.

The deployment model for my customers is more commonly on-premise. 

The most important feature is the ability to automatically backup and restore databases. In particular, with the advent of virtual machines running multiple versions of Database, being able to back them up and restore them from one single Dashboard is very important for disaster recovery and business efficiency.

This product is very geared toward a Microsoft environment, but there are many applications apart from Microsoft. Better integration with non-Microsoft products would be an improvement.

I would also like to see more support for Hyper-V environments and NoSQL databases.

In terms of stability, this solution is very good.

This solution is very scalable, it can be implemented a two tier System spanning multiple locations.

The initial setup of this solution is very straightforward, and it can be installed with an in-house team.

I think setup and management to should be easy for a backup applications, because skill personnel for IT Jobs are scarce these days leaving admins with more work. So Automation and simplicity is the way to go to be able to complete your work.

I think cost much be seen in relation to the value of what is being backed up. 

If you purchased a brand new Mercedes, would you purchase low cost insurance for it?

Veritas Backup Exec is an SMB solution, so for an SMB customer that does not have a Unix environment, I would recommend this product. However, for larger enterprise customers, I would recommend another product such as Veritas NetBackup.

All of the features that I can wish for are already in there. The interface, dashboard, and pricing are all perfect.

I would rate this solution a nine out of ten.

We primarily use the solution as thumbprints for backups.

We did a number of restores using the application. Even though the earlier versions of Veritas would not allow us to restore single files, in later versions, maybe around the 2016 version and beyond, we were able to restore single files. You could restore a single file for a user if you needed to. You didn't have to restore the entire backup before you could select the user's file for him or her. For me, that was good.

The backup feature was the most valuable for us. We used it on the exchange and SQL for mass files and folders. When we did backups, we did full backups as opposed to incremental ones. We found that for exchange, SQL and even for single files we were able to restore the resource process as well.

The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well.

There was also one time when I tried to use the disaster recovery option, which didn't go very well. There needs to be an improvement in this feature. Originally, I used the trial version to see how well it will come out before I went in for the full license, and because it went so bad I did not continue with it.

It would be helpful if the solution had disaster recovery for cloud options.

It is quite a stable application. We didn't have to run too many updates yet. I just had to run maybe one or two updates, and it was fine. With many other applications, you need to run several updates within a year, but with Veritas, this was not the case.

I don't think the solution has a lot of scalability.  There were a few areas that I tried out and I had challenges with them. I think that they have areas that they need to look at and make improvements. If I were to rate it out of ten, I would give it a seven.

The few times that I had to contact technical support had been a bit cumbersome. You had to keep calling and you just moved from one place to the other, and it wasn't that easy to get the support.

The online support, however, where you have to go into the portal to find the information, was much easier to deal with, compared to calling the help desk. There was enough information on the portal to be helpful if you ran into issues. Most of the time, my first option was the portal. I was able to find relevant information to help me, to get what I needed that way.

The solution is quite stable, so I've very rarely had to actually contact technical support.

The initial setup was straightforward. The deployment was easy. I didn't have any problems. I deployed it on the very first day myself and installed it into that was IBM built into Dell team backups. I didn't have to install any additional drivers. The application already had them, so it was able to recognize my team's loopholes easily. I didn't have a problem with that. And then having to set up my backup selection also wasn't a problem. I was able to do it easily. 

I implemented the solution myself.

From the outset, we had heard a lot of feedback from colleagues, so we went directly to Veritas. We didn't do an evaluation of other solutions.

We used the on-premise version of the solution.

The dashboard was good. I loved to see the maintenance dashboard every time I logged on. That was my first screen because it always gave me a reminder of how many days before my next renewal. 

I have evaluated the solution against other applications, and it is quite stable, but if you want to compare it to what other applications are offering, then I would say that I would hesitate if I have to make that recommendation that others should use it.

I would rate this solution 8 out of 10.

We use this solution for backup and recovery.

The deployment model for this solution is on-premise.

The most valuable feature is the user-friendly interface.

The interface could use improvement. 

This product is fantastically stable.

The scalability of this solution is good.

Technical support for this solution is great.

We did not use another solution prior to this one.

The deployment will take a maximum of two to three hours.

We performed the implementation ourselves, but we asked for help from the technical team at Veritas.

We are satisfied with the price of this solution.

Everything that I need is available with Veritas.

I would rate this solution a nine out of ten.