Veritas Backup Exec Reviews

We have been deploying this solution for our customers. They use it for the backup of their physical and virtual servers.

We are using its latest version. We recently renewed it for a customer.

It is a simple and flexible solution to work with.

The deduplication feature can be improved.

I have been using this solution for almost five years.

It is a stable product.

It is scalable.

Their support is good.

It is a bit complex, but it is a good solution to work with.

The deployment duration depends on the size of the project. For a big project, it takes around 7 to 10 working days to deploy it and do all the configurations.

We deploy it for our customers. The number of people required for the deployment depends on the project. It could be a one-person team, or it could be a five-person team. It is based on the complexity and the size of the project.

In terms of maintenance, two people can easily manage a setup of about 50 servers.

Its ROI is good.

Its price is a bit high. There is only the standard fee. There is no additional fee. 

You should have the right skill set because these are complex projects. If you have the right skill set and the right partner with you, it is easy to implement. You should check that the partner or the team you are engaging for this project is technically certified and experienced to handle such a project.

I would rate it an eight out of 10.

We primarily use Veritas Backup Exec for backup.

Compression is the most valuable feature.

Technical support could be better. In most cases, we must learn and resolve issues on our own. There is no training provided, and their technicians are unaware of the features that are available.

We have been using Veritas Backup Exec for one year.

So far, it has been stable. However, in order to prevent problems, you should use their most recent platform.

In terms of Scalability, we haven't done much with it. I'm not sure how scalable Veritas is because we only have three or four sellers on one site. 

We have multiple sites, and each one is managed by a different Backup Exec.

Technical support needs improvement.

It is difficult to find a technician, or even a knowledgeable person because most of their technicians are not well-versed in their product.

Veritas was already in place.

We installed Veeam for a new client a few months ago.

The installation of Veeam was hectic. It was difficult at first, and the process took longer than we had anticipated.

It required a lot of other applications. It has several dependencies, even at the client.

The initial setup is intermediate. You should at least be familiar with it before you install it. It's not easy.

We completed the installation with the assistance of a consultant.

The price is reasonable for the features it offers.

We are resellers. We offer products for our clients as well as installation.

I would rate Veritas Backup Exec a seven out of ten.

Veritas is used for standalone servers. such as physical servers We also use it for backups.

Veritas is good for small environments.

It's a good product.

In one console, you will see a variety of things. In my opinion, it should be simple and straightforward. It is currently a little complicated. 

It is not straightforward to click the drives. 

Even assigning the tapes to the media pole is difficult when compared to Veeam.

Some of the steps, are to assign, create a set, then a media set, for example.

In the future, their console should not be complicated. For example, When you compare with Veeam it has multiple columns on one side itself where you can browse all of the features. With Veritas, it is not like that at all, it goes to the next window, then the next window, and continues that way to view the features.

Veritas Backup Exec is a stable product.

The scalability of Veritas Backup Exec is good.

Technical support is adequate, but it could be improved.

We are also using Veeam and Symantec.

Veeam is completely different when it comes to virtualization, such as virtual machines.

We use Veeam for the majority of our backups.

If I had to rate Veeam, I would give it a ten out of ten.

It is not an expensive product.

I would rate Veritas Backup Exec a six out of ten.

The automation, backup, database backup, and SQL module are valuable features.

It is quite stable as well.

They need to make sure that they follow the technology and update in general to be up with modern technologies.

The backup is not robust enough when you have a lot of technology.

I've been working with this solution for seven years.

It's quite stable, and so far, we have had no technical issues with Veritas Backup Exec.

The initial setup was simple. It takes about 8 people to maintain the operational side of things.

Licensing depends on the part of the backup you're using. If you have SQL backup, then you must have a SQL license. If you have normal data backup, you would require a license for that.

On a scale from one to ten, I would rate this solution at six.

It is responding very well, and its performance is good. It has a lot of options. For backup, you can connect it to a cloud or a physical hard drive.

They also provide an API for integration with different platforms and products. However, we have not integrated it with another product.

Its scalability should be improved.

I have been using this solution for four years.

It is stable.

It is scalable, but its scalability should be improved. Currently, we are using it for 15 computers. When we tried to increase its usage to 17 computers, it was very slow.

I never required technical support from the vendor because they provided a lot of documentation with the product.

I had some difficulties in the first two months. I read most of the information and highlighted a few things, and since then, it is fine. For every update, they provide a lot of documentation.

Before Veritas Backup Exec, we were using a solution provided by a South African company called Vox Group. They used to monitor directly from each office. They had their own interface monitoring for monitoring the devices.

Its installation is very simple. It took around one hour. 

It is also very simple to upgrade. I just need to launch the new version. Upgrade also takes around one hour. There are some files that we need to upload. We also need to install some drivers and check the compatibility. Every version comes with a driver pack that we need to install.

The first installation was done by a vendor. They did a remote installation. Their company is based in Belgium.

For the monitoring of this solution, we have only two people. My colleague and I handle its monitoring.

I would recommend this solution for a company with around 15 computers. When we tried to increase its usage to 17 computers, it was very slow. We plan to keep using this solution for now. Later on, if we find something more scalable, we will switch to that.

I would rate Veritas Backup Exec a six out of ten.

We use the solution for the backup capabilities of our whole system, including our applications. We don't use it as a VM backup, however. We're able to handle daily backups of everything and we tend to back up quite regularly.

The solution is very fast. It does not take a long time to backup everything.

We have a backup operator and admin that can handle the back up of the files on the database. They're able to handle all aspects of the solution quite easily.

It's very good at allowing us to back up the servers.

We had issues during the installation.

The solution is affected by internet congestion. It requires quite a bit of bandwidth in order to really work effectively.

The pricing of the solution is a bit high.

We've found the scalability to be a bit limiting.

I've been using the solution for about five years at this point. It's been a while.

The solution isn't really giving us what we need. We're seeing some limitations and we're finding it doesn't support us in the way we need it to. Therefore, we are looking at potentially moving off of it in the near future.

Normally we have about 17 people on the system, and three core people that handle the solution directly.

I'd advise a company, if it is smaller, or needs a comprehensive solution or a virtual environment, that Veritas may not be the best option.

We mostly worked with technical support via a portal for customer support. Largely, we've been happy with their level of service. They call us when we have issues and they help in whatever way they can.

The initial setup can be a bit complex. We had to adjust some settings on one server in order to finalize the deployment.

The solution operates on a subscription basis. A company pays yearly. They also need to pay extra for technical support access.

We're currently looking at other options We're considering moving away from the solution.

We're just customers. We don't have a business relationship with the company.

The solution is a bit expensive. The trade magazines seem to imply that you can do a virtual environment for almost the same price, which would be better.

Overall, I would rate the solution at a seven out of ten. It's okay. It could be better in a variety of ways.

I use the solution daily for daily backups and weekly for full backups and monthly for the stuff that gets sent off-site.

As far as if we need to restore a file, the solution absolutely has improved the way our organization functions. It saves us a lot of time. We're backing up all of our servers with it.

The backup potential of the solution is very good. It's protected us in the past very well and allowed us to get up and running after an attack with minimal loss.

The product needs to be consistent. Within the process itself, a lot of times it will hang on the jobs and you have to then restart all the services to get it to release. The job rate sometimes just randomly will tank. Therefore, you have to stop jobs and restart them in order to get them back at a quicker pace. Those are probably the two worst features. 

Something within the software itself isn't quite right. There may be a bug or glitch. It will work fine for weeks and then all of a sudden it just tanks.

I've been using the solution for about 12 years, however, it's my understanding that the company itself has likely used it longer.

We've found some sort of bug or glitch in the solution that makes it a bit unpredictable. It will work fine for weeks and then all of a sudden it just stops and takes a dive.

That said, it's pretty stable. I would probably say, it is at least 90% stable. It's that 10% where the job rates have a little bit of a problem. I was hoping that this newest version would be better, however, it has the same issues as older versions.

The solution's scalability is actually getting better. I have not tried to go into the virtual world with it, however, it says that the product can do it. I've not tried it due to the fact that we're using the other products for it, and have Veeam for a virtual solution.

There are three of us that would potentially could go into the product to use it. That includes a network administrator and myself.

At this point, we don't have plans to increase usage.

I have never used technical support personally just yet. The previous administrator had to for a couple of different issues and they mentioned that support was good. 

I'm not sure if a different solution was ever used. I've been at this company for 12 years and we have only used it. They used it even before I arrived. I'm not sure if anything came before it.

The initial implementation was actually fairly easy. It was pretty straightforward. I actually just rebuilt it and put it onto a newer server. It is actually very easy.

I had deployed within a day due to the fact that I was familiar with it. If somebody wasn't familiar with it, might take them up to a couple of days to do it. I was very familiar with it and therefore could do it pretty fast. It took me just a few hours or probably a day's worth of work to get everything in there, the way I wanted it.

We do not require any additional staff for deployment and maintenance.

We handled the implementation in-house. We didn't require a consultant or reseller to assist us.

Any time any of these products can back up your systems so that you can quickly restore them or restore files is most definitely beneficial to your company.

The solution is not the cheapest option. It's pretty pricey.

Although I know that we pay for it yearly, in March, I'm not sure of the exact costs.

The pricing goes by different types of databases that you're backing up. It's more expensive, for example, if you have an SQL database depending on what you're backing up.

I don't recall paying anything beyond a standard licensing fee for the product.

We're currently considering looking for a new solution. We want to see what is out there. This product is also quite expensive.

Having a reliable backup is essential to your company. For example, we were using this product to back up one of our servers that got the CryptoLocker virus. We were able to go back and restore it to just a few hours previous to the attack and we were able to get everybody right back up and running within a day, in less than a day's time. It absolutely could have just spread right through the whole environment had we not caught it. This solution gave us the ability to be able to get back up with minimal data loss.

Overall, I would rate the solution at an eight out of ten. If they were able to take out some of the bugs we have found I'd rate it higher.

Our primary use is that we are using it for backup mostly with Hyper-V service.  

It allowed us to step up to a better backup routine from the previous product we were using.  

The most valuable features for me are the ease of restoring the data and the backup window.  

I think that the one place the product could improve the most is in user-friendliness. If you compare it with Veritas' NetBackup, for example, that difference is pretty clear. They could take a lesson from their own products.  

Capability-wise the Backup Exec product is very good, but the lack of user-friendliness means people struggle to find and use some of the interesting features that would otherwise benefit from. They will miss utilizing those capabilities.  

Reporting capabilities are not up to the standard of other products. If you compare the reports which we get from NetBackup, those contain a lot of information that we need and do not get with Backup Exec. By comparison, the Backup Exec reports are pretty simple.  

Better reporting capability and a more user-friendly design would greatly improve usability.  

We have been using Veritas for backup for close to five years now.  

We have not seen any glitches in the product's function. It has always been stable and reliable.  

It is easy to scale the solution. There is a limitation to the size or complexity of the environment that it will be optimal for, but it is scalable.  

The technical support is pretty good. We have reached out for Backup Exec and we have gotten the support that we needed.  

We were using Data Protection Manager prior to Backup Exec. We switched to Veritas because we saw by comparison that it was a better product for our situation with more capabilities.  

The setup was simple. I do not really remember exactly how much time it took to set up because it has been quite some time now, but I know that we did not have issues getting it up and running.  

The setup was done by a small team from within our company without the help of a vendor or integrator. The team was mostly made up of engineers within the company. The product has remained in place for about five years.  

It requires maintenance from our side. Usually, it is mostly the admins managing it, so that is about four people in our case.  

The cost of Veritas is really mid-range for this class of product, I would say. Everything is included in one license and there are no additional, hidden costs.  

My advice to anyone considering this product would be to know how many servers have to be covered and the complexity of the environment as well as the capabilities of Backup Exec. Veritas cannot handle a complex environment very well. It is really only designed for a simple environment.  

On a scale from one to ten where one is the worst and ten is the best, I can rate Veritas Backup Exec as somewhere around eight. It has some very good capabilities but limitations with system complexity, user-friendliness, and depth of reporting.