The solution is good for small and medium-sized businesses. It's easy to manage and deploy. It works in many environment, such as Microsoft Windows. It is friendly and can be easily deployed to all servers.
IT Manager at a retailer with 201-500 employees
Is good for small and medium-sized businesses and is easy to manage and deploy
Pros and Cons
- "The solution is good for small and medium-sized businesses."
- "The EDR should be looked at, as the operating system is too weak."
What is our primary use case?
What needs improvement?
The solution does not come with many issues, although the configuration of certain solutions on Windows should be addressed. The EDR should be looked at, as the operating system is too weak.
For how long have I used the solution?
I have been using Veritas Backup Exec for one year.
How was the initial setup?
The solution is easy to deploy to all servers.
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Veritas Backup Exec
May 2025

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856,873 professionals have used our research since 2012.
What's my experience with pricing, setup cost, and licensing?
Veritas comes with an annual licensing fee.
The solution has a fee for additional editions.
What other advice do I have?
I rate Veritas Backup Exec as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Engineering Manager at a tech vendor with 1,001-5,000 employees
A stable solution with a straightforward setup, but the price could be better
Pros and Cons
- "The solution is stable."
- "The pricing could be improved."
What is our primary use case?
I do not know which version we are currently using, as I am a sales manager and, consequently, cannot expand too much on the solution's technical aspects.
What needs improvement?
The pricing could be improved.
For how long have I used the solution?
I have been using Veritas Backup Exec for four or five years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
I do not have direct experience with tech support.
How was the initial setup?
The initial setup is quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution could be more cost-effective.
I do not know how much the solution costs on a monthly or annual basis. I do not possess information concerning the price.
What other advice do I have?
We do the integration of the solution.
At present, there is only one user, a backup administrator, making use of the solution.
One of our customers in New York City made preparations for a DR site, but the project they had planned for this year was delayed by a year or two owing to COVID-19. It seems to me that the customer likely needed the same solution in the DR site.
I rate Veritas Exec Backup as a five or six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Veritas Backup Exec
May 2025

Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Project Manager at Szar Solutions Sdn. Bhd.
Easy to install and manage, stable and scalable, but the pricing could be improved
Pros and Cons
- "Veritas Backup Exec is easily managed."
- "The pricing is an area of improvement and the mode of marketing it."
What is our primary use case?
I am a consultant and reseller. We use this solution for a client.
What is most valuable?
Veritas Backup Exec is easily managed.
What needs improvement?
The pricing is an area of improvement and the mode of marketing it.
For how long have I used the solution?
I have been using Veritas Backup Exec for more than five years. I began using it before it became Veritas, it was previously a product under Symantec.
What do I think about the stability of the solution?
Stability is one of the best features of Veritas Backup Exec.
What do I think about the scalability of the solution?
Veritas Backup Exec is a scalable product.
Most of our clients are medium and enterprise-sized organizations.
How are customer service and technical support?
The technical support is okay.
We don't use the support frequently, only when there is a problem.
Which solution did I use previously and why did I switch?
We have worked with other solutions before Veritas Backup Exec.
How was the initial setup?
The initial setup is easy and quite user-friendly.
What's my experience with pricing, setup cost, and licensing?
The pricing can be improved.
What other advice do I have?
I would recommend purchasing this solution and try it yourself.
I would rate Veritas Backup Exec a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Chief Technology Officer at a tech company with 11-50 employees
Supports differential backup, as well as granular file restore from specific points in backup history
Pros and Cons
- "This solution is not complex and you do not have to be too technical to use it."
- "The price of this solution is very high."
What is our primary use case?
We are a solution provider, and some of my clients are using this solution.
The primary use case is to back up system applications such as SQL databases and Microsoft Exchange. It is also for backing up the user's files, which are kept on the server.
This solution will back up your server, and it will work on both Windows and Linux.
My experience is with an on-premises deployment model.
How has it helped my organization?
This solution allows my clients to restore a backup from a specific point in time.
What is most valuable?
This solution creates a differential backup to reduce storage requirements.
This solution is not complex and you do not have to be too technical to use it.
Veritas offers granular restore, which is an option that many other solutions do not have. It allows you to restore, for example, a single SharePoint document, rather than an entire site.
What needs improvement?
The price of this solution is very high. It has a lot of features, but it is still kind of expensive for emerging markets, for example, in Africa. The problem comes from the fact that it costs more to back up the data than it is actually worth. A client may ask: "Why should I spend ten thousand dollars to back up data that is worth only two thousand?" They need to have a customizable license, or a different license for countries with emergent markets, such as Nigeria. Nigeria is a very big market, with a population of two hundred million, but it is also a competitive market and products need to be priced competitively in order to remain.
I would like to see an unlimited appliance that does not have a backup limit. If I have a customer who chooses to use the backup appliance then they should not be limited to, for example, ten terabytes.
What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
This solution scales very easily. As soon as you add a new server, it backs it up immediately.
How are customer service and technical support?
Technical support for this solution is very good. When you run into a problem you can call them at any time. They respond very quickly and are ready to assist you.
How was the initial setup?
The initial setup of this solution is not difficult. It takes between forty-five minutes and an hour to set up.
What about the implementation team?
I deploy this solution for my clients, and I contact Vertias if I have any trouble. They ensure that you have a successful implementation.
Depending on the size of the environment, the deployment can take two or three days.
The number of people required to maintain this solution depends on the complexity of the environment, but I would say that one or two people is sufficient.
What was our ROI?
When my customers see the price of this solution, they are unsure whether they will ever see a return on their investment.
What's my experience with pricing, setup cost, and licensing?
There is an evaluation license available to test this solution.
Which other solutions did I evaluate?
My clients have used Micro Focus Data Protector (when it was called HP Data Protector), and they were not satisfied with it.
What other advice do I have?
Depending on the size of the data being backed up, it can take a couple of hours to complete.
This is a solution that keeps evolving with technology. They know the trend of cyber attacks, so Veritas try as much as possible to build up their backup solution to combat whatever attack is in trend. They recently sent me a document that shows that their data protection can mitigate against ransomware. This is good for enterprise clients because it shows that they are thinking of their customers.
A lot of organizations today are afraid of ransomware, and Veritas is ensuring that they are strengthening their data protection to combat or mitigate such attacks. It is something that any enterprise needs to embrace.
I have used other data protection solutions and I see Veritas as one of the best in the market. This solution also has options, such as granular restore, that are not available in other products.
I would rate this solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Presales Engineer at a tech services company with 51-200 employees
Flexible, reasonable-priced, and it allows for backing up data from both on-premises and the cloud
Pros and Cons
- "This is a very flexible product, which allows you to back up not only the physical environment but also the cloud environment."
- "The integration with SaaS applications like Office 365 needs to be improved."
What is our primary use case?
We are a solution provider and Veritas Backup Exec is one of the backup and recovery solutions that we implement for our clients. This product is used to implement a backup repository to the cloud.
What is most valuable?
This is a very flexible product, which allows you to back up not only the physical environment but also the cloud environment. It has a lot of system and application support.
What needs improvement?
It would be better if it were possible to maintain the information that is in the cloud. The integration with SaaS applications like Office 365 needs to be improved.
For how long have I used the solution?
We have been selling Veritas Backup Exec for a few months, and Veritas NetBackup for 14 years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
Veritas Backup Exec is a scalable product. This product is used for smaller customers, whereas NetBackup is used more as an enterprise solution.
How are customer service and technical support?
I have not had end-user experience with the Veritas technical support.
Which solution did I use previously and why did I switch?
We also work with Veritas NetBackup.
How was the initial setup?
I am not familiar with the installation process, but my understanding is that it's simple.
What's my experience with pricing, setup cost, and licensing?
This product is priced for smaller customers.
What other advice do I have?
Veritas Backup Exec is a product that I can recommend to others.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Tape Library Associate at a insurance company with 1,001-5,000 employees
A great back-up solution that recovers data, applications, databases and systems
Pros and Cons
- "The ease-of-use in general is great."
- "If you keep it for too long and the catalog gets really big, the application tends to move slowly."
What is our primary use case?
We use this solution for file backups. We use it for Veeam, Exchange, and Sharepoint.
Within our organization, roughly five people had access to this solution.
What is most valuable?
The ease-of-use in general is great.
What needs improvement?
What I didn't like about it is that sometimes, even though it says that it's successful, there are some bugs in it — it's not really successful. Sometimes, I would do a backup and it would say that it was successful but then when I tried to restore it, it's not in the catalog to restore. Then I have to go digging into my email to see if I have a copy of that catalog, then go and find it and restore it. In short, I think there is an issue with the cataloging.
Other than that, it runs pretty fine. If you keep it for too long and the catalog gets really big, the application tends to move slowly because of how big the catalog and the database is getting. We kept on upgrading to the newer version; after a while, it just began to move slow, even if we updated and imported the catalog and the data.
For how long have I used the solution?
I have been using Veritas Backup Exec since 2015.
What do I think about the stability of the solution?
Veritas Backup Exec is quite stable.
What do I think about the scalability of the solution?
For small enterprises, Backup Exec works flawlessly; However, they were trying to push us to their bigger enterprise backup, which was NetBackup. When I left my previous company, we were actually in the phase of implementing NetBackup. They recommend NetBackup for larger enterprises.
Overall, It scales up, but only to a certain point. If you want something bigger, you should look into NetBackup.
How are customer service and technical support?
I would give the technical support a rating of seven. Sometimes it feels like their reps are not trained enough.
How was the initial setup?
The initial setup was quite straightforward. I didn't try to make it any more complex than it already was.
Deployment is really quick; It took us less than one day.
What other advice do I have?
It's very easy to use. It's easier than all of the other backup solutions available. In terms of ease-of-use, Backup Exec is the most straightforward one that I have dealt with.
On a scale from one to ten, I would give this solution a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Head Cloud Services at a comms service provider with 5,001-10,000 employees
Stable, reliable, and comes with good support
Pros and Cons
- "Its reliability and the fact that we have all the skills that we need for Veritas Backup Exec are the most valuable."
- "They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics."
What is most valuable?
Its reliability and the fact that we have all the skills that we need for Veritas Backup Exec are the most valuable.
What needs improvement?
They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics.
For how long have I used the solution?
I have been using Veritas Backup Exec for five years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
They have always been good.
What's my experience with pricing, setup cost, and licensing?
Its price is reasonable.
What other advice do I have?
We are very happy with Veritas, and we work with them consistently for our servicing. We are a reseller, and we have been their Value Added Reseller of the Year three times.
This solution has been good for us. We have had good support. It is very stable, and it works for our customers. Only the reporting feature needs to be fixed.
I would rate Veritas Backup Exec an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
CAD Engineer at a manufacturing company with 11-50 employees
Great backup solution with good file option feature, SQL and EM agent; user friendly
Pros and Cons
- "Good open file option feature, SQL agent, and EM agent."
- "Doesn't include disaster recovery."
What is our primary use case?
My primary use case for this solution is as backup for our file servers, SQL, things like that. We're a customer of Veritas and I'm a CAD engineer.
What is most valuable?
I like the open file option, SQL agent, and the EM agent. It's a user friendly solution.
What needs improvement?
This is a very good product. I've been comparing it to some DR solutions, there are some products that include disaster recovery which Veritas is lacking for now. It's possible that they will include it in the next release. We're looking for something with a DR backup.
For how long have I used the solution?
I've been using this solution for 15 years.
What do I think about the stability of the solution?
In general, the stability is good, but we do sometimes have issues. The documentation is very good so any issues can be solved.
What do I think about the scalability of the solution?
We are a small company and I'm the only person using this product so we haven't tried scaling it. I think the next version, NetBackup, includes the option to expand.
How are customer service and technical support?
The technical support is very good.
How was the initial setup?
The initial setup is straightforward and only takes about half an hour. We do upgrade patches when new releases come through and also carry out regular maintenance.
What's my experience with pricing, setup cost, and licensing?
The pricing of this solution is moderate, I believe.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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