Engineering Manager at a tech vendor with 1,001-5,000 employees
Real User
A stable solution with a straightforward setup, but the price could be better
Pros and Cons
  • "The solution is stable."
  • "The pricing could be improved."

What is our primary use case?

I do not know which version we are currently using, as I am a sales manager and, consequently, cannot expand too much on the solution's technical aspects. 

What needs improvement?

The pricing could be improved. 

For how long have I used the solution?

I have been using Veritas Backup Exec for four or five years.

What do I think about the stability of the solution?

The solution is stable. 

Buyer's Guide
Veritas Backup Exec
April 2024
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.

How are customer service and support?

I do not have direct experience with tech support. 

How was the initial setup?

The initial setup is quite straightforward. 

What's my experience with pricing, setup cost, and licensing?

The solution could be more cost-effective. 

I do not know how much the solution costs on a monthly or annual basis. I do not possess information concerning the price. 

What other advice do I have?

We do the integration of the solution. 

At present, there is only one user, a backup administrator, making use of the solution. 

One of our customers in New York City made preparations for a DR site, but the project they had planned for this year was delayed by a year or two owing to COVID-19. It seems to me that the customer likely needed the same solution in the DR site. 

I rate Veritas Exec Backup as a five or six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Architect at a computer software company with 51-200 employees
Real User
Simple, easy to deploy, and has good presentation and UI
Pros and Cons
  • "Veritas is simple and easy to deploy. In terms of the presentation and UI, they do their job well."
  • "Maybe they could improve reporting capabilities and predictions."

What is our primary use case?

We're using the on-premise version.

What is most valuable?

Veritas is simple and easy to deploy. In terms of the presentation and UI, they do their job well.

What needs improvement?

I cannot tell right now. I have probably eight years of influence and experience with this product, so it's difficult for me to be accurate here.

Maybe they could improve reporting capabilities and predictions.

I would also advise them to shift more towards open source. They should think about changing their server from Windows to open source. It's not an easy job, but I feel that their next step should involve shifting to that direction.

For how long have I used the solution?

We have been using this solution for about five years.

What do I think about the stability of the solution?

Their stability is fine. We have had no problem.

What do I think about the scalability of the solution?

It's not so scalable. If you need flexibility and scalability, you probably need different products. You need to go with a more advanced product, NetBackup for example.

If you have to go with scale, you should choose an enterprise product. This product, from my point of view, is more of a simple product.

How are customer service and technical support?

Their technical support is very good. We have not had many issues, but it's okay.

How was the initial setup?

The initial setup was definitely straightforward.

What's my experience with pricing, setup cost, and licensing?

It's a good price for the product.

What other advice do I have?

I would recommend this product.

I would rate this solution as eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas Backup Exec
April 2024
Learn what your peers think about Veritas Backup Exec. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
Chief Technology Officer at EITBS Ltd
Reseller
Top 20
An SMB solution that is good for virtual machine disaster recovery
Pros and Cons
  • "The interface, dashboard, and pricing are all perfect."
  • "Better integration with non-Microsoft products would be an improvement."

What is our primary use case?

I sell this solution to my customers, based on their needs.

The deployment model for my customers is more commonly on-premise. 

What is most valuable?

The most important feature is the ability to automatically backup and restore databases. In particular, with the advent of virtual machines running multiple versions of Database, being able to back them up and restore them from one single Dashboard is very important for disaster recovery and business efficiency.

What needs improvement?

This product is very geared toward a Microsoft environment, but there are many applications apart from Microsoft. Better integration with non-Microsoft products would be an improvement.

I would also like to see more support for Hyper-V environments and NoSQL databases.

What do I think about the stability of the solution?

In terms of stability, this solution is very good.

What do I think about the scalability of the solution?

This solution is very scalable, it can be implemented a two tier System spanning multiple locations.

How was the initial setup?

The initial setup of this solution is very straightforward, and it can be installed with an in-house team.

What's my experience with pricing, setup cost, and licensing?

I think setup and management to should be easy for a backup applications, because skill personnel for IT Jobs are scarce these days leaving admins with more work. So Automation and simplicity is the way to go to be able to complete your work.

I think cost much be seen in relation to the value of what is being backed up. 

If you purchased a brand new Mercedes, would you purchase low cost insurance for it?

What other advice do I have?

Veritas Backup Exec is an SMB solution, so for an SMB customer that does not have a Unix environment, I would recommend this product. However, for larger enterprise customers, I would recommend another product such as Veritas NetBackup.

All of the features that I can wish for are already in there. The interface, dashboard, and pricing are all perfect.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Service Engineer with 501-1,000 employees
Real User
Integrates well with other technologies and solutions
Pros and Cons
  • "This solution works well and has good integration with technologies such as VMware and Hyper-V."
  • "This solution does not support image-level backup of a physical server."

What is our primary use case?

We use this solution for backing up our network servers. This includes our Oracle SQL databases, Windows backup, Direct Control, Active Directory, and our Exchange server. 

We are using the on-premise deployment model.

How has it helped my organization?

Most companies are now implementing network servers, and we have done the same. This solution works well and has good integration with technologies such as VMware and Hyper-V.

What is most valuable?

The most valuable feature is the backing up of our network servers.

What needs improvement?

This solution does not support image-level backup of a physical server.

The backup and restore process should be faster.

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

Scalability of this solution is good.

How are customer service and technical support?

Technical support for this solution is very good.

Which solution did I use previously and why did I switch?

I use multiple solutions for backup and recovery. I currently work with Commvault and Veeam. In the past, I have used also used CloudFare and Acronis.

How was the initial setup?

The initial setup of this solution is straightforward. The deployment takes between one and two hours. One person is sufficient for the installation, although you may need help from other people for the integration with other solutions.

One administrator is enough to maintain this solution.

What about the implementation team?

I work as a consultant for Veritas and I implement this solution for other companies.

Which other solutions did I evaluate?

The three most popular solutions are Veritas, Veeam, and Commvault.

What other advice do I have?

My advice to anybody who is implementing this product is to read the admin guide. It is important to look at the prerequisites, such as the operating system version. Find out whether you satisfy the minimum requirements for compatibility.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a retailer with 201-500 employees
Real User
Is good for small and medium-sized businesses and is easy to manage and deploy
Pros and Cons
  • "The solution is good for small and medium-sized businesses."
  • "The EDR should be looked at, as the operating system is too weak."

What is our primary use case?

The solution is good for small and medium-sized businesses. It's easy to manage and deploy. It works in many environment, such as Microsoft Windows. It is friendly and can be easily deployed to all servers. 

What needs improvement?

The solution does not come with many issues, although the configuration of certain solutions on Windows should be addressed. The EDR should be looked at, as the operating system is too weak. 

For how long have I used the solution?

I have been using Veritas Backup Exec for one year.

How was the initial setup?

The solution is easy to deploy to all servers. 

What's my experience with pricing, setup cost, and licensing?

Veritas comes with an annual licensing fee. 

The solution has a fee for additional editions. 

What other advice do I have?

I rate Veritas Backup Exec as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at a non-profit with 11-50 employees
Reseller
Easy to install and manage, stable and scalable, but the pricing could be improved
Pros and Cons
  • "Veritas Backup Exec is easily managed."
  • "The pricing is an area of improvement and the mode of marketing it."

What is our primary use case?

I am a consultant and reseller. We use this solution for a client.

What is most valuable?

Veritas Backup Exec is easily managed.

What needs improvement?

The pricing is an area of improvement and the mode of marketing it.

For how long have I used the solution?

I have been using Veritas Backup Exec for more than five years. I began using it before it became Veritas, it was previously a product under Symantec.

What do I think about the stability of the solution?

Stability is one of the best features of Veritas Backup Exec.

What do I think about the scalability of the solution?

Veritas Backup Exec is a scalable product.

Most of our clients are medium and enterprise-sized organizations.

How are customer service and technical support?

The technical support is okay.

We don't use the support frequently, only when there is a problem.

Which solution did I use previously and why did I switch?

We have worked with other solutions before Veritas Backup Exec.

How was the initial setup?

The initial setup is easy and quite user-friendly.

What's my experience with pricing, setup cost, and licensing?

The pricing can be improved.

What other advice do I have?

I would recommend purchasing this solution and try it yourself.

I would rate Veritas Backup Exec a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
PeerSpot user
Lead Technical Specialist at a tech services company
Real User
Two main purposes that we are using this application is for backup and restore.
Pros and Cons
  • "For us, the main two features that we appreciate in this application are backup and restore. They are the main purposes for which we are using this application."
  • "It's not too stable for client-server architecture. Center Management is not so interactive, and then there are some issues regarding the complex licensing which needs improvement."

How has it helped my organization?

I can give examples in term of the databases: the Exchange databases, the email databases or the flag files. It has improved the working of our organization in such a way that you can even go to a block-level restore and can go to a demo-level file restore.

The the technology we have been using is much better than the other software providers in the region. The other companies are OK now but Veritas started out first with this technology.

We are using this application as a corporate standard and we feel it's a better application compared to the others.

What is most valuable?

The most important feature of this product is the backup of any data, i.e. it could be databases or Z files, or anything.

For us, the main two features that we appreciate in this application are backup and restore. They are the main purposes for which we are using this application.

What needs improvement?

The stability, reliability of the product and the features that are available in this application are very good.

However, it's not too stable for client-server architecture. Center Management is not so interactive, and then there are some issues regarding the complex licensing which needs improvement.

What do I think about the stability of the solution?

There are small issues are going on. I am not sure if it is the product or the environment or the hardware that we use to support this application. So there are various potential factors. However, if you go back to the application, the support is really good. We get support in a timely fashion and are happy with it.

What do I think about the scalability of the solution?

The product has limited scalability. It comes down to the hardware, i.e. what we are using, based on its limitations. It can support anything. If you're OK to scale in terms of your hardware, it's going to support you; that is not a problem. But, the licensing structure is quite complex and, as mentioned, this is where they could improve. Licensing is quite complex to understand, we have to go back to the vendor every time to get the right product.

How are customer service and technical support?

Technical support depends upon the person who answers the call. If they are in your time region, then you get better support, but if they're not in your region then there is a delay in the support and you lose valuable business for backup and restore. Overall, it is much better than the others.

Which solution did I use previously and why did I switch?

We are actually using two to three solutions at the moment. We are using the Arcserve Backup as they have also been a major player in the market for many years. We were using it and it was OK, but they have not advanced in terms of their technology for many years. for this reason we had to switch to Veritas.

How was the initial setup?

Setup can be both straightforward and complex. If you're talking about just a single installation, it's straightforward. But if you come back to the client-server architecture, it's complex because it has to match the versions and it has a one-version backup compatibility. If you had to go back to a previous version, then you struggle. Thus, it's simple for standalone but is complex for the client-server architecture.

Which other solutions did I evaluate?

Definitely, we evaluated different options. We evaluated this product on different levels. We evaluated it for various backups such as the Linux backup, and we also used it for several other purposes and found that it's a better solution. That was why we chose this application.

The only challenge we are facing is that the Center Management is not as good as Arcserve, but it still works. The Center Management dashboard is not so user-friendly and that is the only thing we struggle with.

What other advice do I have?

It's an easy software to set up and also, to backup and restore your files.

It's user-friendly, it's not very complex and a person with limited IT/technical support knowledge can manage this application.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user213000 - PeerSpot reviewer
it_user213000Lead Technical Specialist at a tech services company
Real User

What are you looking to archive emails or documents/files ?

There is a product designed for archiving "VERITAS Enterprise Vault"

See all 2 comments
PeerSpot user
Manager of Infrastructure at a tech services company with 10,001+ employees
Real User
The speed at which one can restore offers much faster recovery times for our clients.

What is most valuable?

The Exchange restore is the most valuable feature. The restore granularity that the product offers is great, right down to the individual emails.

It saves a ton of time and effort for the admins. There is far less frustration for the end user that equates to more time for admins for addressing more burning issues within their areas of expertise, thus, increasing the employee's productivity.

How has it helped my organization?

The speed at which one can restore offers much faster recovery times for our clients.

What needs improvement?

Make the product more user-friendly for users who aren't familiar with Veritas Backup Exec. The product is better utilized if you've used previous versions of the product.

The Veritas Backup Exec GUI is familiar to users who have used the product before. However for a new user the GUI could prove to be slightly challenging to get used to. Veritas should provide an update where the GUI layout is redesigned and provides a certain level of comfort for new/first-time users of the product.

For how long have I used the solution?

I have used this solution for around six to ten years.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is good. Veritas is good, overall, when it comes to the technical support.

Which solution did I use previously and why did I switch?

I have used numerous backup products. My personal preference would be IBM Tivoli Store Manager (TSM). Cost is always a factor and Veritas Backup Exec is very competitively priced.

How was the initial setup?

The setup was straightforward but Veritas assisted us with the implementation, which in turn ensured that the best practices were adhered to.

What's my experience with pricing, setup cost, and licensing?

Engage with as many Veritas partners as possible, to try and get the best pricing based on the partner status.

Which other solutions did I evaluate?

We looked at NetBackup and IBM TSM.

What other advice do I have?

Consider all the backup requirements and budgets. Look at your IT department's long-term strategy.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Product Categories
Backup and Recovery
Buyer's Guide
Download our free Veritas Backup Exec Report and get advice and tips from experienced pros sharing their opinions.