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IT Solution Architect at Altopro
Real User
Easy-to-use solution with a responsive support team
Pros and Cons
  • "The solution is really easy and straightforward to use."
  • "The solution is not very good at backing up the physical Linux systems."

What is our primary use case?

We use the solution for customers who want to back up their VMware environment.

What is most valuable?

The solution is really easy and straightforward to use. If we want to configure something using Veeam ONE, we don't need much time to study the management interface. Our customers appreciate the solution's ease of use.

Recovery is the most important thing when we create a backup, which works fine on Veeam ONE. We can also use the shared backup and run recovery tests when needed.

What needs improvement?

The solution is not very good at backing up the physical Linux systems. Backing up SAP HANA with the solution is not very convenient. The solution also does not support the backups of uncommon databases, which prevents it from spreading across the market.

For how long have I used the solution?

I have been working with the solution for the past five years.

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What do I think about the stability of the solution?

The stability is quite good. I would rate it a nine out of ten.

What do I think about the scalability of the solution?

The scalability is very good. Ten of our customers use the solution. I rate the scalability a ten out of ten.

How are customer service and support?

The support is quite responsive and fast. It depends on what kind of support package you have paid for, but generally, it's fine.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

It takes us half a day to install and configure the systems. The time taken for deployment depends on how big the environment is.

To deploy the solution, install it first on the virtual machine or the physical systems, then install it on the Windows physical machine. Then, set up the accounts in the physical or virtual servers. Finally, connect the repository for the pickups and configure the backup jobs.

We need one or two administrators and engineers to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The licensing fee depends on the licensing model we choose. We can pay for on-premise licensing. We can also choose to pay a yearly fee for support, or we can pre-pay for support five years in advance. 

Now, the solution also provides a subscription model. Additional costs depend on the kind of product we purchase.

What other advice do I have?

Veeam has an Essentials edition and an Enterprise edition for larger environments. People who want to use the solution should choose the on-premise licensing instead of the subscription model because it will be much cheaper. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Mohamed Goda - PeerSpot reviewer
System Administrator at IP Protocol INC
Real User
Good support, easy to deploy, and stable
Pros and Cons
  • "The most valuable features are the notifications, which give us failure alerts for some infrastructure within the backup, and the reporting is excellent."
  • "I would like the solution to have better integration with other hypervisors and cloud features that are not exclusive to VMware."

What is our primary use case?

I use the solution to monitor the services within the backend servers and to check the inventory of our infrastructure. I also use the solution to generate advanced reports.

What is most valuable?

The most valuable features are the notifications, which give us failure alerts for some infrastructure within the backup, and the reporting is excellent.

What needs improvement?

I would like the solution to have better integration with other hypervisors and cloud features that are not exclusive to VMware. Additionally, I would like the ability to integrate with Nutanix. There is room for improvement in this area.

For how long have I used the solution?

I have been using the solution for almost one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable but we are not planning on scaling up at this time.

We have three people using the solution within our organization.

How are customer service and support?

The technical support for Veeam, as a whole, is good for ticketing, and also for support.

How was the initial setup?

The initial setup is straightforward. The deployment without any customization takes only two minutes.

What about the implementation team?

The implementation is completed in-house.

What other advice do I have?

I give the solution an eight out of ten.

I recommend that potential new users familiarize themselves with what they want to monitor and the information they need about their infrastructure. Veeam ONE is highly compatible with VMware, but not with other solutions such as Nutanix or other hypervisors, so it may be more challenging to integrate the solution with hypervisors other than VMware. Nevertheless, Veeam ONE can still provide the necessary information and benefits for organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Veeam Data Platform
May 2025
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reviewer2040924 - PeerSpot reviewer
Director of Computing, Biostatistics at a healthcare company with 5,001-10,000 employees
Real User
Top 20
Multiple cloud backup capability, reliable, and scales well
Pros and Cons
  • "The most valuable feature of Veeam Backup & Replication is that we can back up in-house and multiple cloud providers' storage."
  • "The more features the solution has the more complex it can be to set up. Veeam Backup & Replication can be complex."

What is our primary use case?

We use Veeam Backup & Replication to back up our virtual machines in the VMware environment.

What is most valuable?

The most valuable feature of Veeam Backup & Replication is that we can back up in-house and multiple cloud providers' storage.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately five years.

What do I think about the stability of the solution?

Veeam Backup & Replication is a stable solution.

What do I think about the scalability of the solution?

We are a small department in the company and the scalability has been fine for our needs. In my team, we have approximately 80 people. Our whole organization has approximately 5,000 employees.

How are customer service and support?

We have not contacted the support often, the solution has been operating well.

How was the initial setup?

The more features the solution has the more complex it can be to set up. Veeam Backup & Replication can be complex. 

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup & Replication is high and that is why I am choosing an alternative.

What other advice do I have?

Veeam Backup & Replication is the market leader in storage backups.

My advice to others is if you are not going to use all the features of Veeam Backup & Replication then use a less expensive solution that can fit the use case.

I rate Veeam Backup & Replication an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
WilmerRodriguez - PeerSpot reviewer
Account Manager at BGH
Reseller
An easy-to-implement solution that is fast, stable, and flexible
Pros and Cons
  • "First, I like that this solution is fast. Second, I like the stability and flexibility."
  • "If you don't have technical knowledge about these services, monitoring the virtual machines is hard."

What is our primary use case?

We use this solution to backup documents, photographs, video tapes, and data in the cloud. It is a public cloud and implementation is easy because all you need to do is create a new user, and then you can easily load the data.

What is most valuable?

First, I like that this solution is fast. Second, I like the stability and flexibility.

What needs improvement?

If you don't have technical knowledge about these services, monitoring the virtual machines is hard. The solution is flexible if you have the correct knowledge though, so if you have knowledge about newer technical services, it's easy.

For how long have I used the solution?

I have been using this solution for about six years.

What do I think about the scalability of the solution?

It is a pay-as-you-go solution. There are four people using it in my company.

How are customer service and support?

The technical support is so helpful because the team is in the USA and the people are fast. We get answers fast and the connectivity is fast. It's so good. I would rate the technical support as a ten out of ten.

How was the initial setup?

The solution is really easy to set up.

What's my experience with pricing, setup cost, and licensing?

Our licensing cost is $200 a year.

What other advice do I have?

I would recommend this solution to others.

I would rate this solution as a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Ali Gursoy - PeerSpot reviewer
IT Manager at Cobantur
Real User
Top 10
It's simple, scalable, and easy to use
Pros and Cons
  • "I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs."
  • "In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based."

What is our primary use case?

Veeam takes our installation and server backups, then writes them on a disk and the tape backup. After that, it replicates the backups to another recovery site. IT is the only department that uses Veeam directly. It has three to five people.  

What is most valuable?

I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs.

For how long have I used the solution?

I've been using Veeam for more than 10 years

What do I think about the stability of the solution?

Veeam is stable.

What do I think about the scalability of the solution?

Veeam is scalable. 

How are customer service and support?

I sometimes contact Veeam for some adjustments or updates. They get back to me in a reasonable time. I've also asked them about the availability of particular features or questions about deploying the solution. There are different solutions for freeware and enterprise deployment. Enterprise deployment has various features available to end-users, so I've asked if these solutions are available to us. 

Which solution did I use previously and why did I switch?

I worked with NetBackup at my previous company, but that was more than eight years ago.

How was the initial setup?

Veeam is easy to install and deploy. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly license for support and upgrades. I haven't researched the price of any other solutions, so I can't say whether it is expensive or cheap relative to others. It is affordable enough for me.

In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based.

What other advice do I have?

I rate Veeam Backup and Replication eight out of 10. I recommend Veeam. It is simple and easy to use.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Administrator at Ulbrich Of California, Inc.
Real User
Useful dashboards, reliable, and beneficial report
Pros and Cons
  • "The most valuable features of Veeam Backup Replication are ease of use, dashboards, and reporting."
  • "The replicating from Veeam Backup Replication to Azure cloud could be improved."

What is our primary use case?

We are using Veeam Backup Replication for daily backups and disaster recovery.

What is most valuable?

The most valuable features of Veeam Backup Replication are ease of use,  dashboards, and reporting.

What needs improvement?

The replicating from Veeam Backup Replication to Azure cloud could be improved. Situation:seeding large amounts of data from veeam to azure. I opened up a ticket because there is no clear cut documentation (Steps) on how to do so. they have pieces of the process in different articles with different headings. i opened up a ticket and it was like i was the first customer to ask for this. seeding is when you have slow to medium bandwidth and need to offload the data locally then send it to azure. with some help from support i had to put together my own notes from alot of trial and error from ordering the wrong type of box from azure to completing the process once i actually got the data uploaded to azure. i just feel like they didn't do good job in documenting how to seed data to azure properly

For how long have I used the solution?

I have been using Veeam Backup Replication for a year and a half.

What do I think about the stability of the solution?

Veeam Backup Replication is stable.

What do I think about the scalability of the solution?

The scalability was good, it met what was in the marketing of the solution.

How are customer service and support?

The support from Veeam Backup Replication has been very good, it was excellent.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

I would advise others the solution is straightforward. We used a third-party demo that was simple for the services. The overall support and services are good. However, the Azure integration difficulties for cloud replication need to be fine-tuned in terms of knowledge-based.

I rate Veeam Backup Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CarlosCastells - PeerSpot reviewer
CIO at SERVA SERVICIOS ESPECIALIZADOS INFORMATICOS SA
Real User
Top 20
In one scenario, we started with 2,000 users and scaled up to 24,000
Pros and Cons
  • "Veeam is highly scalable. In one scenario, we started with 2,000 users and scaled up to 24,000."
  • "All our customers would like a cheaper license and more flexible deployment."

What is our primary use case?

The use cases vary because we work for several clients and deploy different solutions for each. Some of our customers have upwards of 5,000 users. But generally speaking, we use Veeam for copying databases and storage. 

We use Veeam, Veritas, or Commvault for simple security and second-level storage. We might use Oracle and different kinds of databases for replication and database storage with built-in replication. 

What needs improvement?

All our customers would like a cheaper license and more flexible deployment

For how long have I used the solution?

We've been using Veeam for four or five years. 

What do I think about the scalability of the solution?

Veeam is highly scalable. In one scenario, we started with 2,000 users and scaled up to 24,000.

How are customer service and support?

I have a team of consultants who provide support, and we are Veeam-certified too, but we sometimes need help with certain customers and deployments. It's very complex, and we need more time than we expect, but it's working. 

How was the initial setup?

The optimized installation takes two and a half hours, and then the total deployment takes more than a month and a half. 

What's my experience with pricing, setup cost, and licensing?

Customers would rather have a standard license than a subscription because they prefer an OPEX solution over a CAPEX. They prefer to buy the solution with the solution and support for five or 10 years. 

What other advice do I have?

I rate Veeam nine out of 10. Veeam is one of the best solutions. We are using it with customers that have 13 seats and 1,500 servers with varying technologies, including Windows and Linux databases, different interfaces, Citrix solutions, etc. We've been recommending it to our customers for the last two years. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer1751496 - PeerSpot reviewer
Project Manager and Technical Consultant at a computer software company with 201-500 employees
Reseller
Top 20
Feature rich and user friendly solution
Pros and Cons
  • "There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager is a valuable feature. There are many very useful features. We can push in the market, because we have an advantage over the other solutions."
  • "CDP also requires a lot of development, because there are a lot of restrictions now for CDP. There is a chance to improve CDP and make it much easier for the customers."

What is our primary use case?

We are a seller and an implementer.

We are implementing on premises as well as on cloud. Now most customers are trying to apply the 3-2-1 policy, and it requires having the process and integration available together.

The general use cases are that it can be used for any backup, for any data center, whatever it is, virtualized or physical or in the cloud. It is very useful and has a very user-friendly backup with a lot of options. It is very fast, as well. Nowadays, we are trying to be compatible with all the storage infrastructures.

How has it helped my organization?

veeam help us a lot to expand our business in the market and provide our customer with an advanced backup solution to protect their Data centers and increase the availability and performance of data recovery to match with target RPO and RTO

What is most valuable?

There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager has valuable add on feature. it has very useful features for centralize management ,Monitoring and controlling. We can push in the market, because we have an advantage over the other solutions. I was previously working with HP Data Protector for a long time, and it was very limited in features and it was no so user friendly.

What needs improvement?

In terms of what can be improved, we have already integrated with some Unix environments, which were not supported before. They have some limitations on integration with the advanced features as snapshotting and for some types of storage. We are almost compatible with around four vendors now - HPE , EMC, IBM and Dell. We could go further for this one. They could increase the compatibility for the advanced integrations. 

CDP also requires a lot of development, because there are a lot of restrictions now for CDP. There is a chance to improve CDP and make it much easier for the customers.

We can make CDP more flexible. Hypervisor on Linux are the first generation. So, till now a few customers are testing this. I think it will take some time to redevelop them and to integrate them properly. 

For how long have I used the solution?

I have been using Veeam Backup & Replication personally for one year, but my company is a partner and have been using it for at least five years.

I am working with version 11, but I'm not using the features released now currently for the 11a because few customers are using CDP, continuous data protection, and Hypervisor, on Linux and these things. I have not applied the new functions till now, but I know that there are good things from them.

What do I think about the stability of the solution?

Veaam Backup & Replication is very good in terms of stablity. It is one of the best now. There is a high competition between Veeam and Commvault, but I think Veaam is getting more and more customers now.

What do I think about the scalability of the solution?

Veeam Backup & Replication is so much easier now with the new license,. Now you can scale out without any problem, there is no limitation, by the license to scale out. This is a good thing on Veeam, so you can actually scale out according to the customer needs. There is no restriction on customer capacity, on sizes, etc... Nowadays, it is a good thing that they migrated to this type of license which is not depends on the NO core processor. So, if the customer has enough instances, he can backup for anything and he can expand without any limitation.

I already have some enterprise customer including one big global company. Most of the other customers are small-medium. , now we can expand to the number of enterprise customer because once you become compatible with IBM, Sun Solaris ,Linux and these High end OS, you will have a lot of new customers in the enterprise area.

How are customer service and support?

Our company provides maintenance services for our customers, but most of the customers are required to get support from the vendor. So, even if we are acting as a service-level support, we are protected with backend support from the vendor.

They are very good. Very positive. Maybe they need to be faster in their response time to the customers. Sometimes the call is taking all day.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was previously using HP Data Protector.

There are many differences between HP Data Protector and Veeam Backup & Replication. HPE stopped supporting their products more than five years ago. They sold it to another company ( Micro Focus ), . Since then, there is no investment in the product, and no new development.

How was the initial setup?

The initial setup is very simple. It has all the things bundled. Even if there is something not available on the Windows platform they will make it and they will install it. It is very easy for integration.

The initial setup will not take more than one to two hours. The problem is after this, we need to configure it. You need to configure the storage to match with the customer requirements - to see what the customer needs. So the planning will take a lot of time, of course. After the initial setup, you will need to have good background about what the customer has to be integrated.

What about the implementation team?

mainly we are doing the implementation through our certified team and in case we need any support form main vendor we can get it , Veaam technical support team and veeam technical consultant are Excellent and supportive . 

What was our ROI?

In terms of Return On Investment , Veeam backup and replication indicates a more productive investment in a long time compared with other solution .

What's my experience with pricing, setup cost, and licensing?

Veeam Backup & Replication is not so cheap. Nothing is cheap now in the market. But, it is very good and reasonable considering the integrated features. You can give it an eight out of 10 on the price.

There are different licensing models. Nowadays, I think you want to focus on the number of instances. They stopped the previous license, Charisma. You want to go by the number of instances licensing .

We have many different types of licenses. COMMUNITY EDITION ,VEEAM BACKUP & REPLICATION and VEEAM AVAILABILITY SUITE which will include all the advanced option including VEEAM ONE 

You can get Veaam ONE embedded  which will be cheaper, but few customers are actually going for this because, Veaam ONE is a complete monitoring and reporting solution it is not dedicated for Veaam backup solution. You can use it for monitoring the data center virilization solitons including VMware , MS Hyper-V  , Veaam one has a very powerful monitoring and reporting engine .

Which other solutions did I evaluate?

Micro Focus Data Protector , Commvault backup , 

What other advice do I have?

My advice to anyone considering Veeam Backup & Replication is that , this is an Excellent Backup solution ,so much user Fridley , easy to be integrate and very fast and powerful in virtualization and cloud Environments you can go for it ,I think it is one of the best solution. in case you have only on-premise physicals solution in DC you may think about anther solution .

I don't like to give 10 for any vendor. So on a scale of one to ten, I would say, Veaam Backup & Replication is a Nine/10.

I am now Veeam certified , so I am support Veeam. It took a lot of tough time for me to be certified in Veeam. Their exam is very, tough. So, they need to expand the bar. They should make it slightly easier, because the Veeam  exam is one of the hardest exams I have done. Most of the exam Questions is  depends on different  scenarios. The exam time is very short compared with the number of questions there. , so you will not have a time to read all the questions and give the answers. I believe they should make it easier.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.