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reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Simple deployment, exceptional restore capability, and seamlessly data recovery
Pros and Cons
  • "One of the standout features of Veeam Backup & Replication is its exceptional restore capability, enabling users to recover their data seamlessly. Another valuable functionality is the automated verification of backup restorations, made possible through the Sure Backup feature. The software boasts numerous other noteworthy features that offer immense value, including the NAS backup feature."
  • "There is room for improvement in the application backups, particularly for Oracle and SaaS systems. Veeam Backup & Replication offers a plugin specifically designed for Oracle and SAP HANA databases. In version twelve, they introduced enhancements that allow deploying the plugin from the backup server. However, manual configuration is still required on each server to schedule the backup and specify the backup repository. Additionally, transitioning from a Windows server to a Linux server requires converting the existing model. Previously, Veeam heavily relied on Windows and Microsoft SQL databases for their solution. Fortunately, in version twelve, they introduced an enhancement by offering the option to use a Postgres SQL database, which is an open-source alternative."

What is our primary use case?

My customers rely on Veeam Backup & Replication primarily to safeguard their systems, secure their workloads, and support hybrid cloud and multi-cloud environments. It allows them to back up their data across various cloud platforms and perform cross-platform restoration. For instance, they can back up VMware and restore it on Azure, among other scenarios. In addition to this, they can efficiently back up mainstream applications such as VMware Internet workloads, Microsoft Hyper-V, and Microsoft applications, such as Active Directory, Exchange, and more.

The solution can be deployed on the cloud and on-premise.

What is most valuable?

One of the standout features of Veeam Backup & Replication is its exceptional restore capability, enabling users to recover their data seamlessly. Another valuable functionality is the automated verification of backup restorations, made possible through the Sure Backup feature. The software boasts numerous other noteworthy features that offer immense value, including the NAS backup feature.

What needs improvement?

There is room for improvement in the application backups, particularly for Oracle and SaaS systems. Veeam Backup & Replication offers a plugin specifically designed for Oracle and SAP HANA databases. In version twelve, they introduced enhancements that allow deploying the plugin from the backup server. However, manual configuration is still required on each server to schedule the backup and specify the backup repository. Additionally, transitioning from a Windows server to a Linux server requires converting the existing model. Previously, Veeam heavily relied on Windows and Microsoft SQL databases for their solution. Fortunately, in version twelve, they introduced an enhancement by offering the option to use a Postgres SQL database, which is an open-source alternative.

In a future version, it would be highly advantageous for the vendor to introduce a specific feature that addresses an important customer need. Many enterprise customers utilize deduplication appliances for storing their backups, particularly when compliance requirements demand data encryption during transit and at rest. While the current solution offers encryption during transit, there is a limitation when it comes to seamless integration with deduplication appliances. When encryption is enabled, backups are directed to a standard repository. Subsequently, enterprises are compelled to store encrypted backups on a staging repository before transferring them to the deduplication appliance. This approach affects deduplication ratios. Ideally, it would be beneficial for enterprises if there was a way to seamlessly encrypt backups on the staging repository and then move them to the deduplication appliance in their encrypted format without impacting deduplication ratios. Such an integration would greatly benefit enterprise customers.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately five years.

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Veeam Data Platform
August 2025
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What do I think about the stability of the solution?

The solution is stable.

I rate the stability of Veeam Backup & Replication an eight out of ten.

What do I think about the scalability of the solution?

Veeam Backup & Replication demonstrates impressive scalability through its modular architecture. By utilizing multiple proxies and repositories, users can effectively distribute the workload and achieve load balancing. This scalability feature allows the solution to adapt and accommodate varying environments. Thus far, there haven't been any encountered scenarios where scaling became a significant challenge.

We are focusing on enterprise customers at this time.

I rate the scalability of Veeam Backup & Replication an eight out of ten.

How are customer service and support?

The support provided by Veeam Backup & Replication is truly exceptional and highly responsive. Whenever I encounter any issues on-site, I can confidently open a support case and reach out to their toll-free number. Their support team promptly connects with me and offers remote assistance almost instantly. While the quality of engineers may vary, Veeam has a commendable escalation process in place. If I encounter any difficulties with an engineer, I have the option to request a change or escalate the issue to a manager, who can assign a higher-tier engineer to provide the necessary support for the solution.

I rate the support from Veeam Backup & Replication a ten out of ten.

How was the initial setup?

The initial setup of Veeam Backup & Replication is simple. However, the difficulty of integrating it with an environment comes down to the type of environment, it details that can take time.

The implementation process for Veeam Backup & Replication involves several essential steps. Firstly, you engage in planning activities such as sizing and designing the solution, ensuring that all three prerequisites are met. Once the planning is complete, you proceed to download the software and initiate the installation and integration process. This includes configuring firewall ports to be open and defining antivirus exclusions to optimize performance. Additionally, you need to manage permissions on the target machines that you intend to back up. These are just a few examples of the tasks involved in the implementation process.

I rate the initial setup of Veeam Backup & Replication an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

Compared to other enterprise solutions, Veeam Backup & Replication generally offers a competitive price point. However, there has been a noticeable and concerning increase in pricing, particularly in the year 2023. The rate of price hikes has been significant, with prices escalating three times during the first quarter of the year. This trend indicates a substantial shift in the pricing structure, which may have implications for customers and their budgeting considerations.

The pricing model of Veeam Backup & Replication differs from other vendors in the industry. While many backup vendors base their pricing on the amount of storage in terabytes, Veeam opts for a server-based pricing approach. This server-based pricing has traditionally been more appealing to end customers, offering a simpler and more straightforward cost structure. However, as Veeam continues to grow and expand, it is encountering challenges in managing costs with this pricing model. From our company's perspective, the terabyte-based pricing model is more convenient and preferable.

There are not any additional costs other than the standard licensing fees.

What other advice do I have?

Veeam Backup & Replication is an excellent choice for those seeking a generic backup solution. It caters to a wide range of requirements and fulfills approximately 80 percent of the market's needs. Customers running VMware, Hyper-V, Nutanix workloads, and more can readily utilize Veeam Backup & Replication. However, for those with highly customized or specific workloads, a more tailored solution might be necessary. While Veeam Backup & Replication is versatile and widely applicable, certain niche requirements may call for a specialized backup solution beyond the generic features of Veeam Backup & Replication.

I rate Veeam Backup & Replication an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
IT Solution Architect at Altopro
Real User
Easy-to-use solution with a responsive support team
Pros and Cons
  • "The solution is really easy and straightforward to use."
  • "The solution is not very good at backing up the physical Linux systems."

What is our primary use case?

We use the solution for customers who want to back up their VMware environment.

What is most valuable?

The solution is really easy and straightforward to use. If we want to configure something using Veeam ONE, we don't need much time to study the management interface. Our customers appreciate the solution's ease of use.

Recovery is the most important thing when we create a backup, which works fine on Veeam ONE. We can also use the shared backup and run recovery tests when needed.

What needs improvement?

The solution is not very good at backing up the physical Linux systems. Backing up SAP HANA with the solution is not very convenient. The solution also does not support the backups of uncommon databases, which prevents it from spreading across the market.

For how long have I used the solution?

I have been working with the solution for the past five years.

What do I think about the stability of the solution?

The stability is quite good. I would rate it a nine out of ten.

What do I think about the scalability of the solution?

The scalability is very good. Ten of our customers use the solution. I rate the scalability a ten out of ten.

How are customer service and support?

The support is quite responsive and fast. It depends on what kind of support package you have paid for, but generally, it's fine.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

It takes us half a day to install and configure the systems. The time taken for deployment depends on how big the environment is.

To deploy the solution, install it first on the virtual machine or the physical systems, then install it on the Windows physical machine. Then, set up the accounts in the physical or virtual servers. Finally, connect the repository for the pickups and configure the backup jobs.

We need one or two administrators and engineers to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The licensing fee depends on the licensing model we choose. We can pay for on-premise licensing. We can also choose to pay a yearly fee for support, or we can pre-pay for support five years in advance. 

Now, the solution also provides a subscription model. Additional costs depend on the kind of product we purchase.

What other advice do I have?

Veeam has an Essentials edition and an Enterprise edition for larger environments. People who want to use the solution should choose the on-premise licensing instead of the subscription model because it will be much cheaper. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,956 professionals have used our research since 2012.
Mohamed Goda - PeerSpot reviewer
System Administrator at IP Protocol INC
Real User
Good support, easy to deploy, and stable
Pros and Cons
  • "The most valuable features are the notifications, which give us failure alerts for some infrastructure within the backup, and the reporting is excellent."
  • "I would like the solution to have better integration with other hypervisors and cloud features that are not exclusive to VMware."

What is our primary use case?

I use the solution to monitor the services within the backend servers and to check the inventory of our infrastructure. I also use the solution to generate advanced reports.

What is most valuable?

The most valuable features are the notifications, which give us failure alerts for some infrastructure within the backup, and the reporting is excellent.

What needs improvement?

I would like the solution to have better integration with other hypervisors and cloud features that are not exclusive to VMware. Additionally, I would like the ability to integrate with Nutanix. There is room for improvement in this area.

For how long have I used the solution?

I have been using the solution for almost one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable but we are not planning on scaling up at this time.

We have three people using the solution within our organization.

How are customer service and support?

The technical support for Veeam, as a whole, is good for ticketing, and also for support.

How was the initial setup?

The initial setup is straightforward. The deployment without any customization takes only two minutes.

What about the implementation team?

The implementation is completed in-house.

What other advice do I have?

I give the solution an eight out of ten.

I recommend that potential new users familiarize themselves with what they want to monitor and the information they need about their infrastructure. Veeam ONE is highly compatible with VMware, but not with other solutions such as Nutanix or other hypervisors, so it may be more challenging to integrate the solution with hypervisors other than VMware. Nevertheless, Veeam ONE can still provide the necessary information and benefits for organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vijaybhaskar P - PeerSpot reviewer
Asst Manager - Electrical at CtrlS Datacenters Ltd
Real User
Top 10
A comprehensive solution for monitoring virtual and data protection environments with poor support, administration, and agent backups
Pros and Cons
  • "I like the backup and backup copy features."
  • "Agent backups could be better. I have many problems with agent backups, particularly on Linux and MySQL databases. MySQL works well with Microsoft products but not with other products. The database backups are not working correctly, and we are losing business. I am not getting any support; administration is also a significant problem."

What is our primary use case?

We use Veeam ONE for backup and replication, and disaster recovery purposes.

What is most valuable?

I like the backup and backup copy features.

What needs improvement?

Agent backups could be better. I have many problems with agent backups, particularly on Linux and MySQL databases. MySQL works well with Microsoft products but not with other products. The database backups are not working correctly, and we are losing business. I am not getting any support; administration is also a significant problem.

For how long have I used the solution?

I have been using Veeam ONE for over four years.

What do I think about the stability of the solution?

Veeam ONE is stable for small uncomplicated projects.

On a scale from one to ten, I would give stability an eight.

What do I think about the scalability of the solution?

Veeam ONE is scalable.

On a scale from one to ten, I would give scalability an eight.

How are customer service and support?

Support could be better. 

How was the initial setup?

The initial setup is straightforward. Based on the project size, implementing this solution can take 24 hours, 72 hours, or even a week. A team of four can quickly deploy and manage this solution. They can handle configurations and backup failures daily. I can maintain 12 projects by myself.

On a scale from one to ten, I would give the initial setup a nine.

What about the implementation team?

We implemented this solution.

What's my experience with pricing, setup cost, and licensing?

We pay every month for Enterprise Plus. There are no additional costs.

What other advice do I have?

On a scale from one to ten, I would give Veeam ONE a three.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2040924 - PeerSpot reviewer
Director of Computing, Biostatistics at a healthcare company with 5,001-10,000 employees
Real User
Top 10
Multiple cloud backup capability, reliable, and scales well
Pros and Cons
  • "The most valuable feature of Veeam Backup & Replication is that we can back up in-house and multiple cloud providers' storage."
  • "The more features the solution has the more complex it can be to set up. Veeam Backup & Replication can be complex."

What is our primary use case?

We use Veeam Backup & Replication to back up our virtual machines in the VMware environment.

What is most valuable?

The most valuable feature of Veeam Backup & Replication is that we can back up in-house and multiple cloud providers' storage.

For how long have I used the solution?

I have been using Veeam Backup & Replication for approximately five years.

What do I think about the stability of the solution?

Veeam Backup & Replication is a stable solution.

What do I think about the scalability of the solution?

We are a small department in the company and the scalability has been fine for our needs. In my team, we have approximately 80 people. Our whole organization has approximately 5,000 employees.

How are customer service and support?

We have not contacted the support often, the solution has been operating well.

How was the initial setup?

The more features the solution has the more complex it can be to set up. Veeam Backup & Replication can be complex. 

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup & Replication is high and that is why I am choosing an alternative.

What other advice do I have?

Veeam Backup & Replication is the market leader in storage backups.

My advice to others is if you are not going to use all the features of Veeam Backup & Replication then use a less expensive solution that can fit the use case.

I rate Veeam Backup & Replication an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
WilmerRodriguez - PeerSpot reviewer
Account Manager at BGH
Reseller
An easy-to-implement solution that is fast, stable, and flexible
Pros and Cons
  • "First, I like that this solution is fast. Second, I like the stability and flexibility."
  • "If you don't have technical knowledge about these services, monitoring the virtual machines is hard."

What is our primary use case?

We use this solution to backup documents, photographs, video tapes, and data in the cloud. It is a public cloud and implementation is easy because all you need to do is create a new user, and then you can easily load the data.

What is most valuable?

First, I like that this solution is fast. Second, I like the stability and flexibility.

What needs improvement?

If you don't have technical knowledge about these services, monitoring the virtual machines is hard. The solution is flexible if you have the correct knowledge though, so if you have knowledge about newer technical services, it's easy.

For how long have I used the solution?

I have been using this solution for about six years.

What do I think about the scalability of the solution?

It is a pay-as-you-go solution. There are four people using it in my company.

How are customer service and support?

The technical support is so helpful because the team is in the USA and the people are fast. We get answers fast and the connectivity is fast. It's so good. I would rate the technical support as a ten out of ten.

How was the initial setup?

The solution is really easy to set up.

What's my experience with pricing, setup cost, and licensing?

Our licensing cost is $200 a year.

What other advice do I have?

I would recommend this solution to others.

I would rate this solution as a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
Senior System Administrator at NMB Singapore Ltd
Real User
Top 10
Integrated with Veeam backup and centralizes well
Pros and Cons
  • "I don't have to go back and forth between different applications to get the report I need."
  • "In future releases, I would like to see the solution provide auto resolution and auto relocation of resources."

What is our primary use case?

I am a system administrator. My role is to oversee the support of the company's network. I also take care of the deployment and maintenance. We use Veeam ONE to optimize hypervisors or my virtual machines.

How has it helped my organization?

The solution includes reporting on the virtual machines and the sources. It centralizes well. 

What is most valuable?

Veeam ONE is integrated with Veeam backup, so it includes reporting on both. I don't have to go back and forth between different applications to get the report I need.

What needs improvement?

Veeam ONE does the basic job of reporting, but it does not meet my requirements of automated resolution. 

In future releases, I would like to see the solution provide auto resolution and auto relocation of resources.

For how long have I used the solution?

I have been using Veeam ONE for three years.

What do I think about the stability of the solution?

Veeam ONE performs as required. It is stable.

What do I think about the scalability of the solution?

This solution is scalable. It depends on the kind of functions you require and what you want to get out of the product.

How are customer service and support?

I would rate Veeam ONE's technical support a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Veeam ONE is simple and straightforward.

What about the implementation team?

The deployment was done in-house. It takes less than one day to deploy Veeam ONE. To implement, I created a virtual machine and installed Veeam ONE on it. I just had to attach it to the Hyper-V service.

What was our ROI?

Veeam ONE saves me a lot of time, so I don't have to look and monitor each service on its own.

What's my experience with pricing, setup cost, and licensing?

We have a three-year license with Veeam billed annually. The cost is based on the number of core servers. 

I would rate the pricing of the solution a three out of five.

Which other solutions did I evaluate?

I am looking into Turbonomic to see if it can do more than Veeam ONE.

What other advice do I have?

Veeam ONE is a good product if you are looking for monitoring and reporting. If you are looking for automated solutions, you will have to look somewhere else.

I would rate this solution an eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ali Gursoy - PeerSpot reviewer
IT Manager at Cobantur
Real User
Top 10
It's simple, scalable, and easy to use
Pros and Cons
  • "I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs."
  • "In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based."

What is our primary use case?

Veeam takes our installation and server backups, then writes them on a disk and the tape backup. After that, it replicates the backups to another recovery site. IT is the only department that uses Veeam directly. It has three to five people.  

What is most valuable?

I like all of Veeam's features, but the most important ones are the tape backups and replication. Those are the two options available for us, and it's enough for our needs.

For how long have I used the solution?

I've been using Veeam for more than 10 years

What do I think about the stability of the solution?

Veeam is stable.

What do I think about the scalability of the solution?

Veeam is scalable. 

How are customer service and support?

I sometimes contact Veeam for some adjustments or updates. They get back to me in a reasonable time. I've also asked them about the availability of particular features or questions about deploying the solution. There are different solutions for freeware and enterprise deployment. Enterprise deployment has various features available to end-users, so I've asked if these solutions are available to us. 

Which solution did I use previously and why did I switch?

I worked with NetBackup at my previous company, but that was more than eight years ago.

How was the initial setup?

Veeam is easy to install and deploy. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly license for support and upgrades. I haven't researched the price of any other solutions, so I can't say whether it is expensive or cheap relative to others. It is affordable enough for me.

In the past, Veeam had a host-based license, but now it will be part of Microsoft's core license. I don't like this licensing model. Host-based licensing is better for my system. Maybe so other organizations prefer the core-based.

What other advice do I have?

I rate Veeam Backup and Replication eight out of 10. I recommend Veeam. It is simple and easy to use.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.