I use my company mostly to monitor Veeam O365's licensing and backup. In our company, we don't use it for infrastructure monitoring.
Charg d'Innovation Et Stratgie Infrastructure at Adista
A product that is easy to use and provides good visibility to users
Pros and Cons
- "The product's initial setup phase was straightforward."
- "For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs."
What is our primary use case?
What is most valuable?
The most valuable features of the solution stem from the fact that it works well for our company. The main feature we use of Veeam ONE in our company is Veeam O365.
What needs improvement?
I have no visibility on what needs to be improved in the solution.
For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs. The aforementioned area can be considered for improvement in the solution. The price of the product should be reduced.
For how long have I used the solution?
I have been using Veeam ONE for six months to a year for two of our infrastructures.
Buyer's Guide
Veeam Data Platform
August 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,806 professionals have used our research since 2012.
What do I think about the stability of the solution?
Since I haven't received any feedback from my team related to the stability of the product in our company, I rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
I don't have any visibility over the scalability options offered by the product.
Only two or three people in my organization work with the solution.
How was the initial setup?
The product's initial setup phase was straightforward.
I wasn't involved in the initial setup phase of the product.
The solution is deployed on an on-premises model.
The solution can be deployed in less than half a day.
Though I am not sure about how many people are required to take care of the deployment and maintenance of the product, I am sure that the two or three people who use the solution handle it.
What was our ROI?
With the use of Veeam ONE, our company was able to identify technical problems in our Veeam infrastructure, and we were also able to do some optimization work with its help.
What's my experience with pricing, setup cost, and licensing?
My company needs to pay towards the licensing cause attached to the solution on a monthly basis as my company operates as a service provider. The product is expensive.
Which other solutions did I evaluate?
My company did not evaluate other options against Veeam ONE.
What other advice do I have?
The product fits well according to the needs of our company.
Veeam ONE is a simple product that is easy to use, and it provides good visibility of the environments in which it functions.
I rate the overall product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Services Manager at a tech services company with 51-200 employees
A highly stable product that provides excellent backup features and has a proactive support team
Pros and Cons
- "Backup and restore features are valuable."
- "The product must provide better security."
What is our primary use case?
The solution is used for backup and restore. It can also be used for VM replication.
What is most valuable?
I like almost everything about the product. Backup and restore features are valuable. They develop everything. If a competitor invents a new feature, the vendor also implements it.
What needs improvement?
The product must provide better security. It must provide an integration with a tool that has ransomware protection.
For how long have I used the solution?
I have been using the solution for about ten years.
What do I think about the stability of the solution?
The tool is rock solid. It is very, very stable.
What do I think about the scalability of the solution?
There are huge systems for which Veeam is not big enough, but we can partition the big environment and install several Veeam instances. The tool scales very well. We face no issues. The product is suitable for the smallest to the biggest enterprises. There is a free community edition that is limited to ten virtual machines. If we buy a license, we can scale up to 1000 instances.
How are customer service and support?
The support is one of the best I have seen. The team has a quick response time and provides quality feedback. The team is proactive. I am really happy with the product.
Which solution did I use previously and why did I switch?
I have worked with IBM and Data Protector. Veeam is better because it focuses on a single product.
How was the initial setup?
The initial setup is simple. With just a couple of clicks, we can install the product. However, it depends on how complex the environment is. Compared to other products, it is quite straightforward. We mostly deploy the solution on-premises. However, we can get opportunities to implement the cloud version as a service provider or back up an organization’s cloud infrastructure.
What's my experience with pricing, setup cost, and licensing?
The price is not low, but we get value for our money. We don't want a cheap product. We want a good product. The tool is reasonably priced for the quality it provides.
What other advice do I have?
I recommend the solution to others. There is some room for improvement. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Veeam Data Platform
August 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,806 professionals have used our research since 2012.
Technical Assistant at EOCD
Provides radical resiliency through secure backup and fast, reliable recovery solutions for hybrid and multi-cloud environments
Pros and Cons
- "I think Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO."
- "Regarding managing LQ or Liberty delivery, there was no system initially; it was solely for backing up Vista Disc. I suggested enhancing this option. However, my experience with Dibree was unsatisfactory. I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution."
What is our primary use case?
I find Veeam Data Platform to be an excellent solution with numerous features. It serves as a highly effective choice for backup, replication, and disaster recovery in my opinion.
What is most valuable?
Disaster Recovery as a Service (DRaaS) is an excellent solution for ensuring user-side disaster recovery. It involves a platform on-premise, which can be replicated to another site. It's a very effective solution, and we prioritize both the FTO and the FTO.
What needs improvement?
I recommended adding Azure for EBMI XPower backup and incorporating SolarWinds for end-of-month risk processes, which were not part of the initial solution.
For how long have I used the solution?
I have been using Veeam Data Platform since 10 years.
What do I think about the stability of the solution?
I would rate the stability 9 out of 10.
What do I think about the scalability of the solution?
I would rate the scalability 9 out of 10. Generally, our clients fall into the medium-sized category.
How are customer service and support?
There are processes needed to enhance support. Technical support is an area that needs improvement.
How would you rate customer service and support?
Neutral
How was the initial setup?
I find the solution to be easily understandable and trouble-free. Deployment is straightforward, and I've had a positive experience with it. Currently, I haven't deployed with Azure or Microsoft thirteen hundred fifty-five, but I may explore that in the future for a better understanding.
What's my experience with pricing, setup cost, and licensing?
I acknowledge there are concerns about pricing, specifically in gaining more customers for VM. We've encountered difficulties in convincing them due to pricing issues. So, I rate it a six.
What other advice do I have?
We strongly advocate using Veeam for specific cases, particularly for backup services and Disaster Recovery as a Service. These are the two primary cases we utilize to enhance our customer solutions.
On a scale of one to ten, with one being the worst and ten being the best, I would rate this product as an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Head Of Presales at a tech services company with 1,001-5,000 employees
The solution provides flexible licensing options and good technical support, but it must improve its scalability and performance
Pros and Cons
- "Continuous Data Protection is a game-changing technology."
- "The product must improve its performance."
What is our primary use case?
The solution is used for backup and replication of data. We can create a backup copy of off-site data.
What is most valuable?
The backup feature is valuable. It uses snapshot-based replications. Continuous Data Protection is a game-changing technology. Including Veeam, there are only three software vendors that provide this technology.
What needs improvement?
The product must improve its performance. Sometimes, the backup is very slow. It might be because of the backup infrastructure or the network infrastructure. Sometimes, it is because of Veeam’s abilities.
For how long have I used the solution?
I have been using the solution for more than ten years. I have been using the latest version for two years.
What do I think about the stability of the solution?
The tool’s stability depends on the people who maintain the platform. If they do not manage it well, the stability will be lower. The more we manage, the more stability we get. If we take care of our platform daily, there won't be any problems. If we don't look at it for a week, we will have some problems.
What do I think about the scalability of the solution?
Veeam has some performance issues after we reach a couple of 1,000 virtual servers. We have more than ten customers using the product.
How are customer service and support?
The technical support is very good.
How was the initial setup?
The initial setup is not straightforward. It depends on the customer’s infrastructure, architecture, CDP, and storage. We must be very careful about which tools should be used for the implementation. Infrastructure assessment should be done very carefully. A person must be a good Veeam engineer to decide which tools and add-ons should be in place to deploy the solution.
The customer infrastructure assessment should be done. We must find how many virtual servers will be backed up, how many client machines will be backed up, and how many physical servers will be backed up. If a replication solution is in place, we should ask for a wider bandwidth for the customer.
If the customer will be using CDP technology, then we have to do some additional installations on the customer's physical servers. We must understand how many proxies, backup repositories, and immutable repositories we will use.
What's my experience with pricing, setup cost, and licensing?
The solution provides flexible licensing options. We can have it perpetually. We can have it yearly or once in three years. We can also get the Veeam Universal License.
What other advice do I have?
Veeam is the only IT vendor that provides many features in one bundle. I recommend the tool to others. Overall, I rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Project Manager at Alphamatic Systems
A scalable and easy-to-configure solution that has a simple and easy-to-manage interface
Pros and Cons
- "The solution is quite easy to configure."
- "SureBackup is sometimes a bit difficult to use."
What is most valuable?
The solution is quite easy to configure. The interface is quite simple and easy to manage. The restoration is easy to manage.
What needs improvement?
SureBackup is sometimes a bit difficult to use.
For how long have I used the solution?
I have been using the solution for a few years.
What do I think about the stability of the solution?
The solution is quite stable. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten. Three people from the MIS team in our organization use the solution.
How are customer service and support?
Often, when we deal with support teams, they just send us the link to the KB for troubleshooting.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, we used NetBackup. It was really confusing. Veeam’s interface is quite easy to use and configure.
How was the initial setup?
The initial setup is quite easy. The time taken for deployment depends on how many servers will be backed up. Generally, the deployment might take one day. We need one person to deploy the tool.
What's my experience with pricing, setup cost, and licensing?
The product must improve its pricing. Socket license for new users is also challenging. I rate the pricing a seven out of ten.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner and Reseller
Ingénieur systèmes et réseaux at e-services
Has a straightforward backup process
Pros and Cons
- "Instant Backup is an useful feature."
- "It is efficient but can improve security-wise."
What is our primary use case?
It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.
How has it helped my organization?
Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.
What is most valuable?
Instant Recovery is an useful feature.
What needs improvement?
It is efficient but can improve security-wise.
For how long have I used the solution?
I have been using Veeam Backup & Replication for the last three years.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
How are customer service and support?
The support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.
The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.
What's my experience with pricing, setup cost, and licensing?
It is not expensive and I would rate it five out of ten.
Which other solutions did I evaluate?
We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.
What other advice do I have?
I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Storage Presales at Huawei
A high performing software for backup, replication and restoration of data
Pros and Cons
- "Instant recovery, ease of use, and integrations are some of the valuable features."
- "It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management. There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them."
What is our primary use case?
We use Veeam Backup & Replication mainly for backup purposes.
What is most valuable?
Instant recovery, ease of use, and integrations are some of the valuable features.
What needs improvement?
It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management.
There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them.
For how long have I used the solution?
I have an experience of ten years with Veeam Backup & Replication.
What do I think about the stability of the solution?
I would rate the stability nine out of ten.
What do I think about the scalability of the solution?
It's highly scalable if at a proxy zone.
I would rate the scalability seven out of ten.
How are customer service and support?
The technical support is quite supportive.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is on-premises and takes half a day for the first part. The next part takes a few hours
The deployment process requires a few steps, to download the file and follow the standard procedure as instructed.
I would rate the initial setup nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The changes in pricing have been an interesting aspect. It seems to have become pricier, resulting in a reduction in affordability. There are extra expenses involved, including hardware requirements and the procurement of operating system licenses, which must also be taken into account.
I would rate the price seven out of ten.
What other advice do I have?
The use varies according to the customer’s specific requirements. It serves as a commendable backup option for on-premises VMware setups. However, for alternative scenarios or situations demanding a worldwide scope, there might be alternative solutions available within the market.
I would rate eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Information Technology Officer at MCCi
A scalable and seamless product that is user-friendly and provides excellent support
Pros and Cons
- "The solution is very user-friendly."
- "It would be better if the solution presented the number of servers and the success rate on the dashboard."
What is our primary use case?
We use the solution for the backup of the servers on-premise. We also use it to back up our mailbox.
What is most valuable?
The solution is very user-friendly. I find the compression rate to be very good. It's very easy to go through the restoration process to locate an individual file.
What needs improvement?
It would be better if the solution presented the number of servers and the success rate on the dashboard. Currently, we have to click on user history or get it through emails.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
The solution is scalable and seamless. We have about 80 users in our organization.
How are customer service and support?
The support is good. When I had an issue, the team was very receptive and provided the assistance required through remote sessions. It was very, very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Backup Exec. We then switched to Veeam ONE because it is very practical and has different applications integrated with it.
How was the initial setup?
The deployment took two days.
What about the implementation team?
The service providers did the implementation. The solution is easy to maintain. The number of people required for maintenance depends on the size of the business. We need one person to maintain the product in our organization.
What's my experience with pricing, setup cost, and licensing?
I find the pricing to be okay. We have to pay for the license yearly. There are no additional costs associated with the product.
What other advice do I have?
Veeam ONE is a very good product. The usage depends on our organization, whether we're using Linux or Windows. It's compatible with all. The product is seamless. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Delivery Engineer at Gulf Air
Easy to use and has an efficient technical support team
Pros and Cons
- "It integrates easily with third-party solutions compared to other vendors."
- "Its import and export processes for information and policies could be better."
What is our primary use case?
We use the solution to back up all our products, like Exchange, SharePoint, Linux, Windows, Oracle, and SQL.
What is most valuable?
The solution has a user-friendly interface.
What needs improvement?
The solution's admin scheduling scripts need improvement. Also, import and export processes for information and policies could be better.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
I rate the solution's stability as a nine.
What do I think about the scalability of the solution?
I rate the solution's scalability as a nine.
How are customer service and support?
The solution's customer support team is responsive and efficient. It resolves the issues promptly.
Which solution did I use previously and why did I switch?
We have used IBM TSM and Symantec NetBackup before. In comparison, the solution is simple to use, integrates well with third-party solutions, and has dedicated technical experts.
What other advice do I have?
I rate the solution as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Development Executive at Digital Alliance Limited
A stable and scalable backup solution that has a good recovery data backup feature
Pros and Cons
- "Recovery of backup data is the most valuable feature."
- "The pricing model could be improved. It can be made cheaper."
What is our primary use case?
It is used both as a virtual server and a physical server for enterprise backup that run different applications.
How has it helped my organization?
What is most valuable?
Recovery of backup data is the most valuable feature.
What needs improvement?
The pricing model could be improved. It can be made cheaper. Also, Veeam should provide more training for the partners so that they are able to give better support to customers. In the next release, I want to see full integration with the cloud.
For how long have I used the solution?
I have been using the solution for more than five years.
What do I think about the stability of the solution?
It is a stable solution. Stability depends on the implementation. If you make an error in implementation, the environment will not be stable once you get it right through an implementation; remember, it will be stable. Most of the time, the software is very stable; it's human usage and implementation. That's why it's important to do the proper gathering of information and proper assessment of the environment before you do anything.
What do I think about the scalability of the solution?
It is a scalable solution. I rate its scalability an eight out of ten.
How are customer service and support?
Some renew, and some don't renew the support. Those who know the value of it will always renew it because if there's any issue, we can always go to the backend to get the system. After all, they're the experts on it.
How was the initial setup?
The initial setup is easy. I rate its setup phase an eight out of ten. The deployment does not take more than a week once you do the initial information gathering properly. Install it on a physical server, maybe Windows or Linux, then install the clients to this agent, in other sense, if there's any agent for it on the respective servers that need the agents.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the number of clients. We pay 10,00 USD per year. On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing an eight out of ten.
What other advice do I have?
It is recommended that those planning to use the solution follow the best practices for implementation. I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2026
Popular Comparisons
Commvault Cloud
Teradata
HPE Zerto Software
Acronis Cyber Protect
Veeam Data Cloud for Microsoft 365
Cohesity DataProtect
NetApp Cloud Volumes ONTAP
Dell PowerProtect Data Manager
CTERA Intelligent Data Platform
N-able Cove Data Protection
IBM Storage Protect
Dell Avamar
VMware Live Recovery
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Major Differences Between These 4 Backup and Disaster Recovery Solutions?
- Software replication to remote sites during disaster recovery?
- Is Veeam the best solution for my server + tape drive configuration?
- Comparison between Acronis, Veeam and Azure?
- What is the biggest difference between Dell EMC PowerProtect DD and Veeam Backup & Replication?
- Any users have experience with Veeam Backup Solutions?
- What is the biggest difference between Rubrik and Veeam?
- How to backup Dell EMC PowerScale (Isilon) with Veeam or an alternative tool?
- How do the backup solutions of Veeam and Veritas compare?
- How does Nakivo compare with Veeam Backup & Replication?





















