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Ratnodeep Roy - PeerSpot reviewer
Lead Consultant at Stratogent
MSP
Top 5
Dec 7, 2023
Efficient and reliable data protection for various virtualized environments offering user-friendly interface, comprehensive feature set, and cost-effectiveness
Pros and Cons
  • "The most valuable aspects are the latest features in version 12.1, which introduced enhanced security features."
  • "Margins should not be distinct; instead, they should seamlessly integrate with the Veeam Backup and Replication tools, requiring minimal separation."

What is our primary use case?

For our clients, the optimal use case depends on their specific requirements. It excels in safeguarding commercial machines, physical servers, and diverse workloads, including those hosted on AWS EC2 instances. It proves highly effective in managing databases, catering to various platforms such as Cisco and Oracle, and addressing the unique needs of different clients.

What is most valuable?

The most valuable aspects are the latest features in version 12.1, which introduced enhanced security features.

What needs improvement?

Margins should not be distinct; instead, they should seamlessly integrate with the Veeam Backup and Replication tools, requiring minimal separation.

For how long have I used the solution?

I have been working with it for more than five years.

Buyer's Guide
Veeam Data Platform
July 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
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What do I think about the stability of the solution?

I would rate it stability capabilities eight out of ten.

What do I think about the scalability of the solution?

It offers excellent scalability. Our clientele typically consists of small, medium, and enterprise businesses. I would rate it nine out of ten.

How are customer service and support?

I would rate its technical support services ten out of ten.

How was the initial setup?

The initial setup was straightforward. I would rate it ten out of ten.

What about the implementation team?

The deployment process typically takes two to three hours.

What's my experience with pricing, setup cost, and licensing?

It is highly cost-effective when compared to other solutions. With only one license needed, all features can be enjoyed, eliminating the need for separate licensing for individual components.

What other advice do I have?

We recommend using it because of its simplicity. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Service provider
PeerSpot user
System Engineer at HeiTech Padu Berhad
Real User
Nov 23, 2023
Reliable and secure backup solutions, offering a well-packaged and reasonably priced service with a significant positive return on investment
Pros and Cons
  • "The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment."
  • "It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments."

What is our primary use case?

Our common use case is to offer backup solutions and disaster recovery services to customers.

How has it helped my organization?

A key benefit is the constant security of data. It enables us to assure customers that their data is consistently accessible, even in the face of server issues or potential disruptions.

What is most valuable?

The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment. It proves to be a dependable solution for ensuring business continuity in case of a disaster occurring at the current production site.

What needs improvement?

It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments.

For how long have I used the solution?

I have been working with it for more than one year.

What do I think about the stability of the solution?

It provides good stability.

What do I think about the scalability of the solution?

It offers high scalability capabilities.

How are customer service and support?

So far, the support team has proven valuable in providing effective solutions and useful guidance.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

In the initial stages of deployment, it's essential to understand the customer's backup infrastructure needs. This involves determining the specific requirements of the customer and assessing whether our existing environment is equipped to meet those needs. Maintenance is relatively straightforward for me.

What was our ROI?

Customers are experiencing a significant positive return on investment.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. It provides good value for the money. Licensing costs can occasionally present a significant financial challenge.

What other advice do I have?

It's particularly useful for those looking to offer backup services, complemented by optional additional recovery and replacement services with Veeam. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Veeam Data Platform
July 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,647 professionals have used our research since 2012.
Emthias Abdul Salam - PeerSpot reviewer
Technical Manager at Emirates Business Machines (EBM)
Real User
Nov 13, 2023
Proactively monitors and helps in resolving issues efficiently but needs more customization features for dashboard
Pros and Cons
  • "The installation is pretty straightforward."
  • "In future releases, I would like to see more automation capabilities. It could integrate with automation services to automatically resolve identified issues rather than simply providing instructions to the user."

What is our primary use case?

Our customers use it to monitor their backup infrastructure as well as the hypervisor. 

What is most valuable?

Most of the customers like the features that monitor the VMware infrastructure.

Moreover, the product proactively identifies potential issues and provides suggestions on how to address them.

What needs improvement?

In future releases, I would like to see more automation capabilities. It could integrate with automation services to automatically resolve identified issues rather than simply providing instructions to the user.

Moreover, I would like to see customization on the dashboard and the reporting level.

Another area of improvement is the support. 

For how long have I used the solution?

I have been using this solution for around eight years. I'm working with Veeam ONE and Veeam Data Platform.

We work with the latest version, v12. 

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. It needs some improvement, especially on database connectivity, when the database grows. So, these issues are there for some of our customers. 

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. It needs some improvements.

We have around 15 customers using this solution. Some are enterprises, some are government entities, and some are SMBs. 

How are customer service and support?

Generally, what we have noticed with Veeam support is that it's getting worse. We have to resolve this by ourselves, and it happened recently also with two to three cases. Our engineering team was able to resolve this instead of waiting from their side. 

How would you rate customer service and support?

Neutral

How was the initial setup?

I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy. 

It was straightforward. No complexity here.

What about the implementation team?

The installation is pretty straightforward, and some configurations need to be done. The entire process can be done within a day; we can complete it. 

For the deployment process, we need to identify where to place the solution and the required ports for Veeam ONE. We identify the network requirements, all the ports, and firewall ports needed to connect to the VMware and backup infrastructures. 

It's placed on a dedicated machine, and we configure a skilled server instead of SQL Xpress due to limitations. Then, we deploy it, add the backup and VMware infrastructures, set up the license, and configure rules and alerts.

What's my experience with pricing, setup cost, and licensing?

It is reasonably very cheap. I would rate the licensing model a one out of ten, where one is very affordable and ten is extremely expensive. 

There are no additional costs. Most of our customers take it as a bundle with Data Cloud. From advanced, they take the bundle. So it comes with Veeam ONE. So, it's very affordable. 

What other advice do I have?

If it's purely a VMware environment, then I definitely recommend it. If it's a heterogeneous environment, they may not be able to monitor on-premise servers or the cloud. So, if it's purely VMware, then I would recommend it.

Overall, I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. System Integrator
PeerSpot user
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Real User
Top 10
Sep 11, 2023
A cost-efficient and versatile solution that enhances data platform capabilities
Pros and Cons
  • "Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use."
  • "Enhancing the level of automation in IT processes would be beneficial."

What is our primary use case?

We are using it as a data platform, with a specific focus on backup, recovery, and reporting requirements.

What is most valuable?

It offers a user-friendly approach and simplicity in operating, especially in comparison to other backup software options. A very notable feature is its ability to perform Instant VM Recovery, providing quick restoration of virtual machines. Its interface is designed to be intuitive and it also offers seamless integration with VMware storage, additionally enhancing its ease of use.

What needs improvement?

Enhancing the level of automation in IT processes would be beneficial.

For how long have I used the solution?

I have been using it for four years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It offers good scalability capabilities. I would rate it eight out of ten.

How are customer service and support?

Their technical support is good. After the request is raised through the portal, the technical support team will investigate the issue and provide assistance through either a call, email, or a Webex link for further help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had experience with EMC NetWorker, but we switched to Veeam Data Platform due to its cost-effective functionality and balancing capabilities.

How was the initial setup?

The initial setup was seamless and fast. I would rate it nine out of ten.

What about the implementation team?

The deployment process was done in one day.

What's my experience with pricing, setup cost, and licensing?

It is an affordable solution.

What other advice do I have?

It is a specific software in terms of its ease of implementation, as it provides a user-friendly interface and supports various forms of backup without the need for additional agents. It doesn't require any extra servers, licenses, or specialized configurations for applications such as SQL or Accelerator backups. I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Pradeep Kabbur - PeerSpot reviewer
Technical Lead at Stratogent
MSP
Aug 29, 2023
An easy-to-deploy product with simple configurations that can be used as a repository for storing data
Pros and Cons
  • "The product’s configuration and settings are very easy."
  • "The endpoint protection console is not centralized."

What is our primary use case?

We have used the solution for combining cloud and on-premise storage, like a hybrid repository for storing our data and offloading. We have also created backups for Exchange and SQL. We also use the solution for endpoint protection like laptops and bare metal restore.

What is most valuable?

The product has introduced cloud storage, which can be used directly for backing up the data. We need not have an on-premise storage location. It makes everything easy. The product’s configuration and settings are very easy.

What needs improvement?

The endpoint protection console is not centralized. It needs to be improved. The product must improve its reporting features so that it can be used for audit purposes.

For how long have I used the solution?

I have been using the solution for at least eight years.

How was the initial setup?

The initial setup is straightforward. If everything is in place, deploying the solution takes one to two hours.

What about the implementation team?

One or two people from our team can handle the deployment process. They have admin-level access to the server. It is easy. No other intervention is required.

What's my experience with pricing, setup cost, and licensing?

I rate the tool’s pricing a seven out of ten. The product is expensive for small businesses. However, it is not that expensive.

What other advice do I have?

The product is suitable for a BDM organization that does not have the option to store data on-premise. It is really easy to manage. It can also be restored very easily. If we have a good network speed, it does a quicker restore. Overall, I rate the solution an eight and a half out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Project Manager at Alphamatic Systems
Real User
Aug 29, 2023
A scalable and easy-to-configure solution that has a simple and easy-to-manage interface
Pros and Cons
  • "The solution is quite easy to configure."
  • "SureBackup is sometimes a bit difficult to use."

What is most valuable?

The solution is quite easy to configure. The interface is quite simple and easy to manage. The restoration is easy to manage.

What needs improvement?

SureBackup is sometimes a bit difficult to use.

For how long have I used the solution?

I have been using the solution for a few years.

What do I think about the stability of the solution?

The solution is quite stable. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability an eight out of ten. Three people from the MIS team in our organization use the solution.

How are customer service and support?

Often, when we deal with support teams, they just send us the link to the KB for troubleshooting.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we used NetBackup. It was really confusing. Veeam’s interface is quite easy to use and configure.

How was the initial setup?

The initial setup is quite easy. The time taken for deployment depends on how many servers will be backed up. Generally, the deployment might take one day. We need one person to deploy the tool.

What's my experience with pricing, setup cost, and licensing?

The product must improve its pricing. Socket license for new users is also challenging. I rate the pricing a seven out of ten.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner and Reseller
PeerSpot user
DJIBRINE AGADJI - PeerSpot reviewer
Ingénieur systèmes et réseaux at e-services
Real User
Aug 29, 2023
Has a straightforward backup process
Pros and Cons
  • "Instant Backup is an useful feature."
  • "It is efficient but can improve security-wise."

What is our primary use case?

It is convenient to create backups of virtual machines, and hard disks. It's also applicable for backing up various other services. When dealing with a heavy workload, the process of backup is designed to be straightforward. It involves transferring data from on-premise to the cloud or vice versa. This encompasses different usage scenarios.

How has it helped my organization?

Veeam's Instant Recovery feature allowed my organization to continue operations during file server failure by immediately restoring lost data.

What is most valuable?

Instant Recovery is an useful feature.

What needs improvement?

It is efficient but can improve security-wise. 

For how long have I used the solution?

I have been using Veeam Backup & Replication for the last three years. 

What do I think about the stability of the solution?

I would rate the stability nine out of ten.

What do I think about the scalability of the solution?


How are customer service and support?

The support is good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?


How was the initial setup?

It required 2-3 people to deploy. It is deployed in a hybrid manner. It took almost 2-3 hours for the process to complete.

The deployment procedure begins by accessing the Veeam Backup website to download the necessary software. Subsequently, the software is managed on the server where installation is intended. Before proceeding with installation, it's recommended to have a backup, ensuring functionality on the server. The installation process itself is distinct, not combined with the backup sector. Each step is downloadable, contributing to the installation information. The final step involves creating a backup job. Users can choose the backup type they prefer, whether it's full, implemented, or differential. Following this, the backup can be saved on desired media, such as servers.

What's my experience with pricing, setup cost, and licensing?

It is not expensive and I would rate it five out of ten.

Which other solutions did I evaluate?

We considered other vendors but discovered that the Veeam Backup has establishment as a direct node-to-node connection and synchronization with other systems.

What other advice do I have?

I can recommend that it serves as a good solution. The code constitutes a comprehensive answer. It effectively backs up all workloads. This applies to various scenarios – from email to physical and virtual machines, services, SAP DNS, and Azure DNS – allowing for comprehensive backup solutions. It extends to cloud-based backups as well. Essentially, it covers the entirety of our workload, whether on our infrastructure or network.

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Yogesh BADREE - PeerSpot reviewer
Information Technology Officer at MCCi
Real User
Aug 25, 2023
A scalable and seamless product that is user-friendly and provides excellent support
Pros and Cons
  • "The solution is very user-friendly."
  • "It would be better if the solution presented the number of servers and the success rate on the dashboard."

What is our primary use case?

We use the solution for the backup of the servers on-premise. We also use it to back up our mailbox.

What is most valuable?

The solution is very user-friendly. I find the compression rate to be very good. It's very easy to go through the restoration process to locate an individual file.

What needs improvement?

It would be better if the solution presented the number of servers and the success rate on the dashboard. Currently, we have to click on user history or get it through emails.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

The solution is scalable and seamless. We have about 80 users in our organization.

How are customer service and support?

The support is good. When I had an issue, the team was very receptive and provided the assistance required through remote sessions. It was very, very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using Backup Exec. We then switched to Veeam ONE because it is very practical and has different applications integrated with it.

How was the initial setup?

The deployment took two days.

What about the implementation team?

The service providers did the implementation. The solution is easy to maintain. The number of people required for maintenance depends on the size of the business. We need one person to maintain the product in our organization.

What's my experience with pricing, setup cost, and licensing?

I find the pricing to be okay. We have to pay for the license yearly. There are no additional costs associated with the product.

What other advice do I have?

Veeam ONE is a very good product. The usage depends on our organization, whether we're using Linux or Windows. It's compatible with all. The product is seamless. Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT at Bouygues Construction
Real User
Jul 17, 2023
A tool useful to monitor infrastructures and for backup purposes that needs to improve its deployment process
Pros and Cons
  • "I think Veeam ONE is a good product to supervise and monitor infrastructure and for backup purposes."
  • "I face difficulties when trying to deploy Veeam ONE because my active directory restricts some particular rights."

What needs improvement?

At the moment, I face difficulties when trying to deploy Veeam ONE because my active directory restricts some particular rights.

In general, the solution needs to have lesser limitations.

The technical support of the product needs to be faster.

For how long have I used the solution?

I have been using Veeam ONE for five years. I am using the solution's latest version. My company is a customer of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a six out of ten.

It is difficult to deploy Veeam ONE. I think Veeam ONE is a good product to supervise and monitor infrastructure and for backup purposes.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a two out of ten.

In my company, we have ten people who use the solution.

How are customer service and support?

When I create a ticket, Veeam's technical support directs me to its L2 support. I rate the technical support a four out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

On a scale of one to ten, where one is being difficult, and ten is easy, I rate the setup phase an eight.

The solution is deployed on-premises.

In the upcoming month, we have plans to deploy it on Azure Cloud.

There was no particular process we opted for deployment.

What's my experience with pricing, setup cost, and licensing?

Our company receives the product at a good price from one of Veeam's integrators, so we don't need to pay the price of the solution declared to the general public.

On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a five.

What other advice do I have?

Veeam ONE is a good product for its supervising capacity, management capabilities, and monitoring purposes.

I rate the overall product a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Real User
Feb 3, 2023
Customizable with good forecasting capabilities and a nice dashboard
Pros and Cons
  • "The solution offers a very straightforward setup."
  • "The pricing is very high."

What is our primary use case?

Veeam ONE is for dashboarding purposes. Veeam ONE has the ability to forecast how the infrastructure will be working in the future. You can visualize how you manage your resources or forecast storage. Veeam ONE can also forecast the usage of servers or the lifecycle of servers. It can tell you how your server's working currently and if you use X in the future, how many servers you require for new deployments. 

What is most valuable?

It's very useful, customizable, and scalable.

It's good for forecasting future needs.

The dashboard has been very useful. It has good reporting on offer. 

The solution offers a very straightforward setup. 

It's stable. 

What needs improvement?

There aren't really any areas for improvement. 

The pricing is very high. 

For how long have I used the solution?

I've been working with the solution for about five years. 

What do I think about the stability of the solution?

The scalability is very good. I'd rate it nine out of ten. It's easy to expand.

We have five to ten users on the product right now. They monitor 500 or 600 users from the dashboard. 

How are customer service and support?

I haven't used technical support. I haven't had any issues. I've been able to manage everything so far. 

How was the initial setup?

The setup is very simple and straightforward. That said, it can get complex once you add servers. It takes time to sync the server, for example.

It takes one to two hours to deploy the solution.

The whole process is very simple. You just click next, next, next, and you are done. 

What was our ROI?

The stability is good. In a previous version, the stability was good, however, in the newer version, it is working properly. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution. Clients sometimes wonder why they pay so much if they only want reporting. 

Users can choose between monthly and yearly pricing. 

What other advice do I have?

It is a very good product; however, it's expensive. I'd rate it nine out of ten based on the capabilities and value we get out of it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.