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it_user164022 - PeerSpot reviewer
Systems Administrator at a transportation company with 51-200 employees
Vendor
We specifically like the file level restore and bandwith optimization. I'd like a friendlier UI.

What is most valuable?

  • Replication
  • Exchange Integration
  • Bandwidth Optimization
  • File Level Restore
  • VM Restore from backup

How has it helped my organization?

  • Drastically reduce administrative effort
  • Friendly User Interface
  • Faster backup recovery
  • Disaster Recovery Plan
  • Decrease amount of backup completion

What needs improvement?

Retention Policy isn't flexible enough to configure complex retention policy.

For how long have I used the solution?

2 years - version 7

Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What was my experience with deployment of the solution?

No deployment problems.

What do I think about the stability of the solution?

No stability problems.

What do I think about the scalability of the solution?

No scability problems.

How are customer service and support?

Customer Service:

Good

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

vRanger

How was the initial setup?

Yes, just follow the Administrative/Quick guide, it's friendly user.

What was our ROI?

Upgrades, reduce administrative effort to do automation, disaster recovery.

Which other solutions did I evaluate?

  • Acronis
  • BackupExec

What other advice do I have?

It's a very straight forward software that does not require technical intervention. Can fully integrate with VMware / Hyper-V without any issues. If your are not sure what is going to be the final decision, try It for free and see the results by yourself.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Manager of Network at a tech services company with 51-200 employees
Consultant
At the time we bought it, it was the only virtual backup product like this on the market.

What is most valuable?

Flawless virtual machine backup.

How has it helped my organization?

Ability to have disaster recovery site capabilities integrated into our backup solution as well as a backup product that scales along with our needs.

What needs improvement?

None that I can think of.

For how long have I used the solution?

5 years. We just upgraded to version 8.

What was my experience with deployment of the solution?

Only one minor Microsoft related configuration issue that easily resolved.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

Very good. Every support call as been handled quickly and completely.

Technical Support:

Just as good.

Which solution did I use previously and why did I switch?

Symantec Backup Exec. Was not an effective solution for virtual machine backups.

How was the initial setup?

Very simple. More or less just click continue when prompted and then some fairly simple steps to setup the initial backup jobs.

What about the implementation team?

In-house.

What was our ROI?

The ability to instantly recover a virtual machine as compared to several hours with previous methods.

What's my experience with pricing, setup cost, and licensing?

I don't have the initial cost, but ongoing maintenance is very affordable.

Which other solutions did I evaluate?

Wasn't anything on the market at the time that really could compare to this.

What other advice do I have?

Get a free download and try it!

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,956 professionals have used our research since 2012.
PeerSpot user
CTO with 51-200 employees
Vendor
We are able to restore VM very fast, with 0 downtime. Could have ​more APIs with storage from different vendors.

What is most valuable?

Granular restore and Vmware integration.

How has it helped my organization?

We are able to restore VM very fast, with 0 downtime.

What needs improvement?

More APIs with storage from different vendors.

For how long have I used the solution?

2 years.

What was my experience with deployment of the solution?

Issues with deployment - none.

What do I think about the stability of the solution?

Issues with stability - none

What do I think about the scalability of the solution?

Issues with scalability - none.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

HP Data Protector, we switched because Veeam was easier to manage and deploy.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house one, my team has excellent expertise.

What was our ROI?

Almost instantly.

What's my experience with pricing, setup cost, and licensing?

Like 9000€.

Which other solutions did I evaluate?

None.

What other advice do I have?

Don't hesite to contact a Partner and ask them for a demo, you will love it!

Disclosure: My company has a business relationship with this vendor other than being a customer. My company is partners with the vendor.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Veeam is working on storage snapshot integration and version 9 has some coming. Hopefully Nimble one day.

it_user159822 - PeerSpot reviewer
Principal Technology Manager at a financial services firm with 1,001-5,000 employees
Real User
Best product on the market for Backing up and replicating Virtual infrastructure. Perfect with VMware.

What is most valuable?

I use both features Backup and the replication for my 2nd Datacentre - Is my DR Solution.

How has it helped my organization?

Easy to use product, If you have a virtual environment and also are worried about putting in a DR solution - This is an easy product to get to grips with, Plugs into Vcentre and has the same feel as Vcentre. the replication feature is great - Seamless on enterprise version that I use for my DR solutions.

What needs improvement?

Standard version is poor - As you need to power Off/On virtual machines when backing up/Restoring where Enterprise edition you don't - If you have a big estate to manage stay away from Standard.

For how long have I used the solution?

Over 7 years now - Since ver 6.

What was my experience with deployment of the solution?

No - You can have this up and ready in less than half a day.

What do I think about the stability of the solution?

Veeam is dependant on Microsoft SQL and VMware or Microsoft Hypervisor so no.

What do I think about the scalability of the solution?

Limitations in VMware is 10000 and Citrix is 6600 VDI's, Veeam is charged at physical CPU so very scalable.

How are customer service and technical support?

Customer Service:

I've not really had to deal with Customer service.

Technical Support:

Again not really had to deal with technical support.

Which solution did I use previously and why did I switch?

Veeam Backup and Replication is in its own world - Nothing out there that is even close to this product that I could recommend.

How was the initial setup?

Very simple to install. If you follow VMware Best practice and install a Vcentre on 1 physical and one Virtual, Same again with Microsoft SQL. Remember if you have a virtual farm failure your need to have it installed in a physical to bring back your virtual platforms - I have seen many of big company's also make this school boy error.

What about the implementation team?

I have implemented many times with an in house team.

What's my experience with pricing, setup cost, and licensing?

I have this installed on a 150k user base - My total spend is 3 Mil Us Dollars.

What other advice do I have?

It's the only solution for an enterprise Virtual environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user158727 - PeerSpot reviewer
IT Senior Systems Engineer at a tech vendor with 51-200 employees
Vendor
Very fast & reliable. I'd like to be able to do both VMware & Hyper-V backups at the same time.

What is most valuable?

Backup, Restore, Replication

How has it helped my organization?

Very fast & reliable backup, less management, fast restores

What needs improvement?

Being able to do both VMware & Hyper-V backups at the same time. At the moment, as far as I know, you can only do one or the other.

For how long have I used the solution?

3 - 3.5 years

What was my experience with deployment of the solution?

No deployment problems, super easy.

What do I think about the stability of the solution?

No stability problems, very stable.

What do I think about the scalability of the solution?

No scalability issues, easy to scale.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

Yes, Symantec Backup Exe. It never worked well work virtualization. Backups always failed & spent too much time trying to figure out why it did not work & how to fix it.

How was the initial setup?

Easy, very straight forward using current technologies.

What about the implementation team?

In-House

What's my experience with pricing, setup cost, and licensing?

I think about $8,500

Which other solutions did I evaluate?

Yes, VMware backup solution, Acronis, Symantec

What other advice do I have?

Go ahead, super easy & good product

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Architect with 1,001-5,000 employees
Real User
Integration of Exchange and SQL granular restore reduce our RTO, but integration with Storage Array could be better.

What is most valuable?

Reliability and simplicity.

How has it helped my organization?

  1. Faster and more reliable backup.
  2. SAN Snapshot reduce backup window.
  3. Integration of Exchange and SQL granular restore reduce our RTO.

What needs improvement?

  1. Integration with Storage Array.
  2. Incremental restore.
  3. Improve the support of physical servers and bare metal recovery.

For how long have I used the solution?

4 years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No issues with stability.

How are customer service and technical support?

5/5. Good Pre-sales and sales team. Always available (and fast) when needed.

Which solution did I use previously and why did I switch?

Yes. We Switched to Veeam because of the complexity and poor reliability of the older solution.

What about the implementation team?

In-house because we are Veeam vendor partner.

What's my experience with pricing, setup cost, and licensing?

Veeam is cheaper than our older solution and more reliable. We spend less time to check and/or relaunch daily backup in error.

What other advice do I have?

If you’re > 80% virtualized environment (Hyper-V or VMware) and no need of complex tape rotation, this is a good product.

Be careful of having installed integration services or VMware tools.

Disclosure: My company has a business relationship with this vendor other than being a customer. Veeam Partner and Veeam Trainer inside my company.
PeerSpot user
PeerSpot user
Systems Analyst at a hospitality company with 10,001+ employees
Real User
Good product and good technical support

What is most valuable?

The replication features and data recovery technology.

How has it helped my organization?

We were able to turn the data recovery process over to technicians instead of allowing only engineers to recover customer data. Another big bonus, is that the data recovery process was fairly simple and fast.

What needs improvement?

Cost. At the time this was one of the most expensive backup software available. Compared to StorageCraft that was more than half the cost for a virtual machine agent.

What was my experience with deployment of the solution?

I did trying to get the initial backups to run on for a SQL Server. It was stopping a service for some odd reason when trying to run the backup. Also had some speed issues due to running multiple jobs at once.

What do I think about the stability of the solution?

Not really. Just your typical growing pains of a new technology.

What do I think about the scalability of the solution?

The cost of adding additional sockets. It was a lot more than just purchasing an additional agent like you would for Backup Exec or StorageCraft.

How are customer service and technical support?

Customer Service:

The customer service with Veeam is great. One of the best I have ever had to deal with.

Technical Support:

The technical support is great. I have had to turn to them a few times for some very complex issues. They were very patient and knowledgeable.

Which solution did I use previously and why did I switch?

Previously my customers were using tapes and Backup Exec. Tapes are just a disaster waiting to happen, and backup exec did not provide an image based backup solution.

How was the initial setup?

The setup for me was pretty straight forward. Install the software on a dedicated server, configure the jobs and leave it alone.

What about the implementation team?

This solution was setup in house. We did not use a vendor to configure it, since my company acted as an IT provider for the company we were implementing it for.

What's my experience with pricing, setup cost, and licensing?

Varied by client and their infrastructure needs.

Which other solutions did I evaluate?

Yes. Storage Craft, Datto, UniTrends

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

Nice review. If you have speed issues depending on your environment look to deploying a Proxy server or two as they help to speed backups. We have a physical backup server but I have 5 proxy servers deployed one per host to assist with SAN based backups.

it_user163353 - PeerSpot reviewer
Senior Systems Engineer at a healthcare company with 501-1,000 employees
Vendor
It needs to be able to backup physical servers, but we are able to drastically reduce our backup and restore times.

What is most valuable?

The file level restore and the instant restore of a whole VM from a snapshot.

How has it helped my organization?

With this product we are able to drastically reduce our backup and restore times. We are able to have a true DR site with Veeams replication jobs.

What needs improvement?

It needs to be able to backup physical servers.

For how long have I used the solution?

I have used this solution for 3 years.

What was my experience with deployment of the solution?

No deployment issues.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No issues with scalability, it is very easy to deploy an additional proxy server.

How are customer service and technical support?

Customer Service:

5/5.

Technical Support:

5/5.

Which solution did I use previously and why did I switch?

We previously used Backup exec and when we implemented virtualization, Veeam had a good price point and seemed logical.

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

We implemented in-house.

What was our ROI?

We have saved a lot on not having to buy additional licenses.

What's my experience with pricing, setup cost, and licensing?

I believe we initially spent 10k on implementation.

What other advice do I have?

Veeam is definitely a must for virtualized environments.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.