Veeam Data Platform Reviews

We use Veeam Backup Replication for data backup and replication.

We will upgrade to version 11 soon.

The most valuable features of Veeam Backup Replication are efficient backup and replication. Additionally, Veeam Backup Replication supports all products and vendors.

The solution could improve by having more user-friendly dashboards.

I have been using Veeam Backup Replication for approximately six years.

Veeam Backup Replication is highly stable.

I had a customer that has been in operation for two years without any critical issues.

We do not have plans to increase usage at this time. We use the basic version at this time. 

The scalability of the solution is good.

We have five people in my organization that use this solution and support 10 customers.

I am in Turkey and the support is very important for the customer but it should be improved.

We have used Commvault previously but the customers cannot use Commvault for backups and replication, it is not included on the Commvault backup software. 

Veeam Backup Replication allows both features.

The initial setup of Veeam Backup Replication was straightforward. Step by step, we did not have any problems.

We have five people for maintenance of Veeam Backup Replication.

The price of Veeam Backup Replication has been increasing their price and my customers are asking why. They have CPU-based licenses and a Universal License, the prices should be reduced.

I would advise others that want to implement this solution to check the Veeam website for documentation and follow the information all step by step on how to install it. Everything is available in the documentation about implementation. If someone follows the documentation they will not have a problem with the implementation.
 
I rate Veeam Backup & Replication a nine out of ten.

We have used this solution to back up our on-premise environment. Currently, we are backing up our VMs VMware.

Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature. 

The most valuable feature this solution offers us is new and allows us to store data in the cloud and works with Azure and AWS Cloud. This is useful for managing the retention of large volumes of data. 

The continuous backup functionality is useful for us to keep all our data up to date. 

It would be useful if we could integrate our on-premise VM solution with the Azure workload backup from the existing console. This would assist our customers in reducing the cost of hardware. 

It would be good to have the option to store the data directly to Azure, AWS Cloud or any other cloud solutions. 

We would like to have cloud storage set up as a storage solution instead of local storage and have an integrated console for AWS, GCP and Amazon Azure workloads.

I have been using this solution for the last five to six years. 

This is a stable solution for a medium-sized environment. We haven't tried it for a large-scale environment but the solution may not perform as well at a larger scale.

The support offered is very good, however, hey recently introduced a ticketing system that requires us to raise a ticket from their portal site and wait for a response. Calling them directly is not possible. 

We used to use Commvault as our backup solution. We switched because we wanted to avoid having an offsite team and hardware. 

The initial setup is straightforward and very simple. It took three to four hours to set up the environment. 

We have like pooled license and act as a seller. We pay approximately $800 per month. There are no additional costs from Veeam directly but the solution does require cloud storage that needs to be paid for. 

It's an excellent product that is simple and easy to setup. If you have a medium-sized environment and infrastructure, this is a good solution. There is an option of a 30-day trial to test all the features the solution offers.

I primarily use Veeam Backup for VMware backups—I have one physical agent—and replications to SAN. I use it to copy backups to the cloud, as well as for tape backups. I also use it for restoring Azure backups and replicas to ensure that backup is successful. 

This solution is deployed on-premises, and we are currently using the latest update. 

One of the most valuable features is the integration. Another good feature is the instant recovery. 

I think that Veeam could improve some performance issues when the backup itself is restored. I'm also using HPE StoreOnce, which has deduplication, and when I'm trying to test or run backups, it takes a lot of time. I think they could improve the testing for backup copies. 

I have been using Veeam Backup for more than five years. 

This solution is very stable and reliable. I didn't face any issues with Veeam Backup Replication itself—the whole issue was related to issues with the operating system. 

This solution is easy to scale. 

I have contacted Veeam technical support a few times and was satisfied with the support. I contacted them regarding issues related to the backup copy to cloud and they helped to fix the problem. 

The installation was straightforward and we handled it locally. 

We have one admin using this application and two IT members working as alternative administrators for any issues if the main admin is not available. So we have a team of three handling maintenance. 

We implemented this solution through an in-house team. 

The pricing is on the higher side, so I think they have to think about the price. It's a stable product and there was no requirement to keep in touch with the support team, so the renewal license was too expensive. 

I rate this solution a ten out of ten, and I would definitely recommend this solution to others. 

We are using the latest update at the moment. 

We use the solution to do backups and replication between sites, in addition to restores. We employ it solely for its basic functions.

The restore capabilities are the most valuable features.

Veeam Backup & Replication should include a cloud solution. 

The cost should also be adressed. This would bring up my rating from a seven to a ten out of ten. 

We have been using Veeam Backup & Replication for eight to 10 years.

The solution is stable and reliable.

The solution is easy to scale. 

We have yet to make need of technical support, although I feel it to be good. 

I believe the initial setup to have been straightforward, although I cannot say this with certainty, as I was not involved in it. 

While I don't know the exact parameters of the maintenance, I do know that all of our support needs in this respect are covered. 

Maintenance is handled by a third party. We do not have a separate team for handling this. 

While I do not know how much the product cost, as I was not involved in this sphere, I do know that this could be better. 

There are probably just three to five of us using the solution, solely in the IT department. 

I would recommend the solution to others for its ease-of-use. 

I rate Veeam Backup & Replication as a seven out of ten. 

It's generally used by colleges, universities, and healthcare. I support a very, very small amount of healthcare. I support state and local government - such as towns, counties, and police departments. It's used in the public sector.

It's streamlined the backup and recovery for my customers in the sense that it has an easy management console that's easy to set up any type of instant recovery. 

It also has helped them as it plugs into just about any cloud. They can not only have backup and recovery but have a disaster recovery plan as well. It really just takes the heavy burden of backup and recovery disaster recovery off of customers and streamlines it.

I like that it's agent-less. That's very important to customers. 

The biggest positive aspect is the fact that Veeam is relatively hardware-agnostic in regards to what you target Veeam on. This makes it, in the public sector space, very affordable for customers to get into and to have a really good backup and recovery solution. They can choose what type of target they're going to couple the Veeam software with and they can ensure it will be within their budget.

The initial setup is simple. 

I find the product very scalable.

The stability is good.

Technical support is great.

The licensing models, from a reseller's perspective, could be better. Veeam has changed its licensing models. It'd be nice to have some sort of cheat sheet as we are getting tripped up on the new licensing models. 

Although to Veeam, it probably seems easy for them to understand the licensing models, as a reseller of many different products, we're finding ourselves getting tripped up on just the licensing models. 

Any type of cheat sheet to help partners understand the licensing a little bit better, so we can have a quick reference guide when we're on the phone talking to customers would help us a lot. 

To someone like myself who covers VMware, Veeam, Dell, HP, and a wide set of products, anything to make my life easier to kind of solve the problem for the customer and close the deal and not have any unanswered questions, which are usually around how it's licensed and how it's priced, would help us sell more of their product.

I've been dealing with the solution for at least five years. 

It's very stable. From a post-sales perspective, I have not had any customers complain about Veeam or anything being unstable about it. I do come across customers every once in a while that just don't like Veeam. I do not know why. It's usually someone within the organization that's not on the call. I just had a school district in Colorado. They said his director does not like Veeam. I couldn't get any real answers as to why, however, everyone has opinions, and it's not related to stability. I'm very confident in selling Veeam. 

That said, I do come across customers that have had bad experiences. However, I can't elaborate on that, unfortunately.

It's extremely scalable. It's very flexible. I feel very confident about the scalability. There are no questions about that. You add more licensing, you can add more drives to whatever appliance that you have on-site. It's very, very scalable.

A lot of my customers, more and more customers, have Veeam. What I anticipate seeing is that a lot of people are going to need to expand their Veeam licensing and renew their support on the Veeam licensing. That's where I see growth. Almost definitely, every account that I come across has some level of backup and recovery in place. 

I've found the technical support to be excellent. The folks that I work with that support our partners are great.

I would say the majority of the customers are using Veeam or Barracuda. In some cases, customers use Unitrends. However, a lot of them, my customers, are using Veeam.

Barracuda's pricing is through the roof. They have not stayed competitive. Customers really frown upon their pricing immediately. 

Unitrends does not have the mind share of many customers. Many have not heard of Unitrends. In the public sector, traditionally school systems and so forth, use the Barracuda. A lot of that is in the public sector. Unitrends is a little bit harder to sell as it's a new product. Also, from a partner perspective, they are much harder to navigate as far as getting pricing and the account manager wants to talk to you. It seems like they get caught up in the procedures of selling it. Whereas, Veeam streamlines that whole process for us and really makes it easy to sell.

The implementation is very straightforward. 

Deployment is circumstantial depending upon how large the customer's environment is. My company has a services team that can put together a statement of work to help with any type of setup, installation, or migration to services. In some cases in larger accounts, we'll bring in our services person to go on-site and help them install, implement, and set up Veeam. That's all part of the solution portfolio that we support.

You only need one person for deployment and maintenance, even in the larger accounts. Based on everything that I support, installing Veeam is probably one of the easiest deployments that are out there. We only deal with under 1,000 users. Some of the colleges get a little bit big. However, I'm not in the enterprise space. I'm in the public sector. We do have some large cities from time to time. Most of the deployments that I do are usually under 1,000 and are very small counties and so forth.

We can help our clients set up the solution.

The Veeam engineers have actually helped a customer install it on-site as well. There was a gentleman from the Veeam engineering team that called him on his cell phone and they had it installed within five minutes. It was phenomenal support.

The return on investment is the protection of the client's data center. It's hard to tie a dollar amount to that.

Veeam's pricing typically is extremely competitive. Rarely do we see it higher than the competitors'. With their new licensing model that they have put into place, they have really made it extremely affordable for a lot of my small towns who have to go to the town hall or police departments and request money. You've got the chief basically running the IT and running the police department. They look at things differently as they're not IT people necessarily that we're working with. Therefore, when they see pricing on technologies, it's even harder for them to justify the spend. However, Veeam has done a really good job at really staying competitive. I would say that they're definitely the strongest from a pricing perspective.

In terms of extra costs above licensing, if someone decides to use the cloud, that would be considered an operational cost. Then, of course, whoever the IT staff is, there's got to be some level of maintenance and provisioning and configuring and so forth of users. There's the head count too that goes with supporting Veeam.

I'm a reseller.

We tend to deal with the most recent version of the product.

Clients should understand how to configure it and how to set it up. That's kind of where my expertise would come in is configuring the hardware that the Veeam is going to reside on.

I'd rate the solution at a ten out of ten based on the overall support, the professionalism. From my perspective, Veeam does everything. They're my number one product. I tell my guys over at Veeam that support me, they are the best. They're always there to support me and get back to me. It's a great company.

We use it for backup and replication in small environments.

It has not improved anything. It is just a backup solution. Our customers needed something for disaster recovery in case something bad happens. It is something they needed, and it is something they have got.

The backup and replication features are most valuable.

I would like them to move back to host licensing.

Everything should improve over time as new functionalities come along. The product needs to follow new technologies and integrate them.

We have been using this solution for about 10 years.

It is stable. It is almost fire-and-forget.

We don't have experience with large environments. We only have small environments with a host of virtual machines. It is scalable for our use. There is no problem.

Its users are system administrators. Any increase in its usage would depend on the pricing. Veeam has changed its licensing policy. With their universal licensing, things have become a bit expensive. It is a free market, so we'll see.

It should be good, but we have not used it.

We also use other products. This is not the only one. We use Micro Focus Data Protector, Arcserve UDP, and Microsoft Data Protection Manager.

Microsoft Data Protection Manager is more windows-oriented. It is not as good as Veeam for sure, but it is good enough for certain environments.

It was quite straightforward. We are using it in relatively small environments. These are not big installations. 

It took a few hours. The deployment is quick, but you have to test everything and make sure everything works. 

We are an integrator. For its deployment and maintenance, one system administrator is enough.

We try to use perpetual licensing, and there are no additional costs. 

They have recently moved to universal licensing, which is more expensive, and I would like them to go back to host licensing.

I would advise others to decide for themselves if it checks all the boxes. 

I would rate it an eight out of 10 because it is now more expensive with universal licensing.

We use it for replication purposes. It makes recovery simple and we can also have a dummy recovery in order to show auditors and our superiors that our backup software really works.

In Veeam backup, the most valuable feature for me is the recovery. It allows me to recover almost immediately while I continue fixing the problem of the affected machine.

I would like to see the licensing model improved. They have recently changed the model and have made it more complicated.

I've been using Veeam since 2016. I'm currently on Veeam ONE version 11. The solution is deployed on-prem.

The product doesn't require any specific maintenance. In our company, there are currently 10 people working with Veeam backup.

The solution is stable. The performance is all right. When you are using VMware hypervisor, it sometimes has minor issues, but they are not something to tell home about.

The solution is extremely scalable.

Technical support really went out of the way to assist me. They even came to our offices to help us out with the issue we were experiencing at the time.

We previously used the Symantec product, but it wasn't up to standard. We switched to Veeam because of its ease of use.

It's simple. It's a straightforward process.

Installation was done internally by our team. Deployment took about three hours 

The solution is expensive, but it's value for money.

I would rate this solution 8 out of 10. 

My advice is to watch the admin videos available on the Veeam website.

As a manager, I find Veeam One's reporting service to be very helpful. 

I've never considered what improvements Veeam needs, and I haven't asked our customers if there is any room for improvement. As the manager, I only see the reports. From my side, it's more than enough for me.

I've used Veeam One for about three or four years.

Veeam's stability meets our expectations.

We are a small firm, so we don't use Veeam One ourselves, but it's a scalable solution for our customers. We've deployed it on a large scale. The biggest company had around 3,000 employees.

As a partner, we get Veeam for free through a network service license.

I rate Veeam One 10 out of 10.