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reviewer1285593 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 10,001+ employees
Real User
Great snapshots and good special features with the ability to adapt the design
Pros and Cons
  • "The solution is stable and the performance is good."
  • "The initial setup is complex."

What is our primary use case?

The solution is based on the IAF solutions that are specific for moving the data centers that we have to the cloud. This is the main tension for us right now. We are investing in some past solutions, however, we're not using them yet. There are some tests, some small tests, however, we are moving IAF solutions in order to move our data centers.

What is most valuable?

We like Veeam as it is the kind of backup that has basic snapshots. It's very useful for us as we have a lot of virtual servers. This is the most impressive thing that we see. 

There are some special features from Veeam. They have the replication and the kind of backup that we can use. We have a very strong solution in the network. Due to the fact that we have several internal DMS's, we needed to make a special design. Veeam adapted to that. That's why we choose it. With all the solutions, it was not possible to use the actual network structure that we had. Veeam made it possible.

The solution is stable and the performance is good.

The product can scale. 

What needs improvement?

For us, it's important that the products can be adapted to different network scenarios. This is the biggest problem. The issues that we had when we selected the products were due to the specifics on the network from a security point of view. Security for us is the most important feature that we need to work with. THey need to ensure that it's possible to secure the network.

The initial setup is complex. 

We use several proxies, reverse proxies, due to our needs. It's not so common. There's not too much information and it's not so useful. They could develop it more and they could market it better. Not many users have this scenario. The reverse proxy, for us, was an important piece to implement. If a user has a good view of the reverse proxying during the implementation, it's better.

For how long have I used the solution?

The solution has been implemented in the company for about one year at this point. 

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What do I think about the stability of the solution?

The solution is very stable. We needed to buy the biggest server to accommodate it. The requirements were very high. That's why we started late when they decided to use it. However, after we followed the recommendations and followed the certification of equipment servers and storage that we needed, it's okay. Now we find it's very stable.

What do I think about the scalability of the solution?

The scalability is very good. Everybody uses it. In general, we have about 125,000 people using it.

We likely will increase usage in the future. 

How are customer service and support?

We needed some technical support at the start. It was good. Here in Brazil, they are from Brazil and they have helped us too in the design phase. That said, the product is very good. We don't need exactly support for any issue that we found. We've only needed some help for the implementation, the start of the design.

How was the initial setup?

In terms of the implementation, it's still being rolled out. It's very big and there is a very sparse structure that we have. It's global. It will take about two years for it to be completely implemented, due to the places and locations we need to implement it. We need to make and design for each place as it is not standard. That's why it takes a long time. We prefer to take it in parts to be careful with the implementation, in order to see if it's really what we want. Therefore, for us, the setup is quite complex.

The results have been good so far. People are liking it very much. That said, we still have some designs to do for other places that we have implemented.

Due to the implementation, we are doing, there are about 50 people working on the deployment. This is just an estimation. It's quite a large project.

What's my experience with pricing, setup cost, and licensing?

We pay the licensing fees on a yearly basis. There may be a few additional costs, however, I cannot speak to those exactly. Our technical team might have a better idea of what is involved in terms of licensing arrangements. 

We tried the base license, however, it's my understanding that it wasn't enough and we needed a bit more. 

What other advice do I have?

We are a Veeam partner.

In terms of types of deployments used, at this time it's been working more on-premises, however, we have intentions to use the cloud. We are moving several loads to the cloud. 

I would advise new users that the design is the most important piece. There are several options in the ways that you can implement it. My recommendation is to look at the strategy. Networking becomes very important. Having a good design at the outset makes things easier. 

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a financial services firm with 10,001+ employees
Real User
User-friendly, secure, and makes the restoring process simple
Pros and Cons
  • "Initially setting up the product is easy."
  • "The stability for AIX machines could be better."

What is our primary use case?

I'm the system admin, and I'm taking care of backups and every job in Veeam Backup. We have the AIX machines and we are deploying the AIX machine; we are doing the backup and trying to restrain the AIX on them.

What is most valuable?

It's very customer-friendly and user-friendly and we use it mostly to backup an issue. 

We have done a multiple-time restore on Veeam Backup and that is an awesome feature. It's a very critical system, we have to restore it and Veeam makes it easy to do so to protect our system.

Initially setting up the product is easy.

The solution has been quite stable. 

Technical support is good.

It supports the technology and it's actually more secure and has enhanced itself. Veeam is always making itself better in terms of functionality and features.

What needs improvement?

Part of the issue we've had is with the AIX backup. Currently, Veeam has issued version 2.0 for the AIX machine, however, it is not capable of taking the entire machine backup and restoring at the one side. It is only taking the backup of the partitions only. There is a limitation there right now. I'd suggest they improve the functionality in the Veeam Backup agent so that it will take an entire machine backup. That would be more beneficial for the official system for the AIX's.

The stability for AIX machines could be better.

Veeam Backup also needs to be possible in Azure, so that if something goes down Veeam can take care of everything. Our local vendor in India for the Azure environment has found out there is no availability for Azure for Veeam Backup and Replication. If there is an existing Veeam option that supports the Azure environment, they need to relay the message. It's not clear now and it appears there isn't one.

We'd love to see the solution offer more compression in the future to allow us to save more space. 

What do I think about the stability of the solution?

It's stable for the ESXi and other Linux and workstations they've established. In the case of the AIX machine that we are using, the stability needs to be improved.

What do I think about the scalability of the solution?

The solution is totally scalable. That said, one thing I didn't get from local resources is that Veeam Backup cannot perform in the Azure environment. 

How are customer service and support?

Technical support is good. It's awesome. Still, we can't get the right solution at the right time. If I'm asking about what ports need to be open for the Veeam Backup and Replication and they are just suggesting the link and just showing the port, it's not quite as helpful as we would hope. For example, what can do we to improve from this side? There needs to be more specificity in terms of the level of technical support we get when we have specific concerns. We would be grateful for this.

How was the initial setup?

The setup process was really easy. I've done it so many times, actually and I am quite comfortable with the steps now. However, in the case of AIX, most users don't know about the AIX deployment. They are not seeing exactly what needs to be done. That part needs to be taken care of by Veeam directly.

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact pricing, however, in our region, in South Asia, pricing is always a concern.

Which other solutions did I evaluate?

We tried Commvault also, however, it's not user-friendly and it's not as easy compared to Veeam. They have their own benefit, however, they simply are not user-friendly enough for us. Veeam is easier, and it's reassuring. We've saved money with Veeam as we've had to restore a few times now and we've saved so much data using it. That's why it's good. It's proven itself again and again.

What other advice do I have?

We are customers and end-users of Veeam.

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Platform
August 2025
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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PeerSpot user
Senior Data Center Administrator at a manufacturing company with 501-1,000 employees
Real User
Enables backup and replication with easy-to-use administration
Pros and Cons
  • "From my experience, Veeam is very good. Its interface is user-friendly. We can restore it whenever. It's not complicated. It's very easy to manage and administration is very easy."
  • "When you have some small issues, you should be able to go through it by yourself and solve the issue instead of opening the ticket and waiting for the engineers to troubleshoot."

What is our primary use case?

The primary use case is backup and replication. This solution is a backup, so it is used on-premises.

What is most valuable?

From my experience, Veeam is very good. Its interface is user-friendly. We can restore it whenever. It's not complicated. It's very easy to manage and administration is very easy.

What needs improvement?

Veeam should go for a different version of a hypervisor. For example, they are concentrating on Microsoft Hyper-V and on VMware. There are some virtualizations there, like AHV Nutanix. In that case, they need to rebuild application-wise. I checked with an AHV for my personal knowledge, and I couldn't find the same as in the VMware and Hyper-V. It's totally different. It opens with a different port.

They need to do some repository and improve the backup chain and logs. For example, sometimes we still need to call support for small things, and they're looking for the log. 

In this case, they need to give some training to the administrators. It should be easy. In this case, there are some knowledge bases. If you go to the Veeam site, you will see the knowledge bases, but there should be a little awareness. Administrator awareness should come up for that, like with the small issues and how you want to replicate. When you have some small issues, you should be able to go through it by yourself and solve the issue instead of opening the ticket and waiting for the engineers to troubleshoot.

What do I think about the scalability of the solution?

It was scalable.

How are customer service and support?

Technical support is amazing.

Which solution did I use previously and why did I switch?

Veeam is totally different from Veritas when it comes to virtualization and virtual machines. For Veritas, we are just using the standalone, physical servers.

Veritas is good for a small environment. We are taking more backups in Veeam only, and we're only taking some backups in Veritas, which is like a physical server.

What's my experience with pricing, setup cost, and licensing?

The cost is expensive. It will depend on how you are managing your environment, your requirements, and if you can easily manage a license. It's not that difficult, so you can manage it, but the cost is high, so you need to check directly with Veeam as well as the local partner so you can get the discount prices.

What other advice do I have?

I would rate this solution 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner, Professional Services Manager at wguard
Real User
Efficient backup, supports all vendors, and helpful documentation
Pros and Cons
  • "The most valuable features of Veeam Backup Replication are efficient backup and replication. Additionally, Veeam Backup Replication supports all products and vendors."
  • "The solution could improve by having more user-friendly dashboards."

What is our primary use case?

We use Veeam Backup Replication for data backup and replication.

We will upgrade to version 11 soon.

What is most valuable?

The most valuable features of Veeam Backup Replication are efficient backup and replication. Additionally, Veeam Backup Replication supports all products and vendors.

What needs improvement?

The solution could improve by having more user-friendly dashboards.

For how long have I used the solution?

I have been using Veeam Backup Replication for approximately six years.

What do I think about the stability of the solution?

Veeam Backup Replication is highly stable.

I had a customer that has been in operation for two years without any critical issues.

We do not have plans to increase usage at this time. We use the basic version at this time. 

What do I think about the scalability of the solution?

The scalability of the solution is good.

We have five people in my organization that use this solution and support 10 customers.

How are customer service and support?

I am in Turkey and the support is very important for the customer but it should be improved.

Which solution did I use previously and why did I switch?

We have used Commvault previously but the customers cannot use Commvault for backups and replication, it is not included on the Commvault backup software. 

Veeam Backup Replication allows both features.

How was the initial setup?

The initial setup of Veeam Backup Replication was straightforward. Step by step, we did not have any problems.

What about the implementation team?

We have five people for maintenance of Veeam Backup Replication.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup Replication has been increasing their price and my customers are asking why. They have CPU-based licenses and a Universal License, the prices should be reduced.

What other advice do I have?

I would advise others that want to implement this solution to check the Veeam website for documentation and follow the information all step by step on how to install it. Everything is available in the documentation about implementation. If someone follows the documentation they will not have a problem with the implementation.
 
I rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pradeep Kabbur - PeerSpot reviewer
Technical Lead at Stratogent
MSP
Cost effective backup solution that enables the retention of large volumes of data
Pros and Cons
  • "Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature."
  • "It would be useful if we could integrate our on-premise VM solution with the Azure workload backup from the existing console. This would assist our customers in reducing the cost of hardware."

What is our primary use case?

We have used this solution to back up our on-premise environment. Currently, we are backing up our VMs VMware.

How has it helped my organization?

Veeam Cloud Connect has helped us to reduce the cost of cloud storage for an offsite solution using their archive storage feature. 

What is most valuable?

The most valuable feature this solution offers us is new and allows us to store data in the cloud and works with Azure and AWS Cloud. This is useful for managing the retention of large volumes of data. 

The continuous backup functionality is useful for us to keep all our data up to date. 

What needs improvement?

It would be useful if we could integrate our on-premise VM solution with the Azure workload backup from the existing console. This would assist our customers in reducing the cost of hardware. 

It would be good to have the option to store the data directly to Azure, AWS Cloud or any other cloud solutions. 

We would like to have cloud storage set up as a storage solution instead of local storage and have an integrated console for AWS, GCP and Amazon Azure workloads.

For how long have I used the solution?

I have been using this solution for the last five to six years. 

What do I think about the stability of the solution?

This is a stable solution for a medium-sized environment. We haven't tried it for a large-scale environment but the solution may not perform as well at a larger scale.

How are customer service and support?

The support offered is very good, however, hey recently introduced a ticketing system that requires us to raise a ticket from their portal site and wait for a response. Calling them directly is not possible. 

Which solution did I use previously and why did I switch?

We used to use Commvault as our backup solution. We switched because we wanted to avoid having an offsite team and hardware. 

How was the initial setup?

The initial setup is straightforward and very simple. It took three to four hours to set up the environment. 

What's my experience with pricing, setup cost, and licensing?

We have like pooled license and act as a seller. We pay approximately $800 per month. There are no additional costs from Veeam directly but the solution does require cloud storage that needs to be paid for. 

What other advice do I have?

It's an excellent product that is simple and easy to setup. If you have a medium-sized environment and infrastructure, this is a good solution. There is an option of a 30-day trial to test all the features the solution offers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a maritime company with 1,001-5,000 employees
Real User
Good integration and instant recovery feature is useful
Pros and Cons
  • "One of the most valuable features is the integration. Another good feature is the instant recovery."
  • "I think that Veeam could improve some performance issues when the backup itself is restored. I'm also using HPE StoreOnce, which has deduplication, and when I'm trying to test or run backups, it takes a lot of time. I think they could improve the testing for backup copies."

What is our primary use case?

I primarily use Veeam Backup for VMware backups—I have one physical agent—and replications to SAN. I use it to copy backups to the cloud, as well as for tape backups. I also use it for restoring Azure backups and replicas to ensure that backup is successful. 

This solution is deployed on-premises, and we are currently using the latest update. 

What is most valuable?

One of the most valuable features is the integration. Another good feature is the instant recovery. 

What needs improvement?

I think that Veeam could improve some performance issues when the backup itself is restored. I'm also using HPE StoreOnce, which has deduplication, and when I'm trying to test or run backups, it takes a lot of time. I think they could improve the testing for backup copies. 

For how long have I used the solution?

I have been using Veeam Backup for more than five years. 

What do I think about the stability of the solution?

This solution is very stable and reliable. I didn't face any issues with Veeam Backup Replication itself—the whole issue was related to issues with the operating system. 

What do I think about the scalability of the solution?

This solution is easy to scale. 

How are customer service and support?

I have contacted Veeam technical support a few times and was satisfied with the support. I contacted them regarding issues related to the backup copy to cloud and they helped to fix the problem. 

How was the initial setup?

The installation was straightforward and we handled it locally. 

We have one admin using this application and two IT members working as alternative administrators for any issues if the main admin is not available. So we have a team of three handling maintenance. 

What about the implementation team?

We implemented this solution through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

The pricing is on the higher side, so I think they have to think about the price. It's a stable product and there was no requirement to keep in touch with the support team, so the renewal license was too expensive. 

What other advice do I have?

I rate this solution a ten out of ten, and I would definitely recommend this solution to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1665960 - PeerSpot reviewer
IT Infrastructure Manager at a media company with 501-1,000 employees
Real User
Has great restore capabilities and good technical support, but should include a cloud solution and be better priced
Pros and Cons
  • "The restore capabilities are the most valuable features."
  • "Veeam Backup & Replication should include a cloud solution."

What is our primary use case?

We are using the latest update at the moment. 

We use the solution to do backups and replication between sites, in addition to restores. We employ it solely for its basic functions.

What is most valuable?

The restore capabilities are the most valuable features.

What needs improvement?

Veeam Backup & Replication should include a cloud solution. 

The cost should also be adressed. This would bring up my rating from a seven to a ten out of ten. 

For how long have I used the solution?

We have been using Veeam Backup & Replication for eight to 10 years.

What do I think about the stability of the solution?

The solution is stable and reliable.

What do I think about the scalability of the solution?

The solution is easy to scale. 

How are customer service and support?

We have yet to make need of technical support, although I feel it to be good. 

How was the initial setup?

I believe the initial setup to have been straightforward, although I cannot say this with certainty, as I was not involved in it. 

What about the implementation team?

While I don't know the exact parameters of the maintenance, I do know that all of our support needs in this respect are covered. 

Maintenance is handled by a third party. We do not have a separate team for handling this. 

What's my experience with pricing, setup cost, and licensing?

While I do not know how much the product cost, as I was not involved in this sphere, I do know that this could be better. 

What other advice do I have?

There are probably just three to five of us using the solution, solely in the IT department. 

I would recommend the solution to others for its ease-of-use. 

I rate Veeam Backup & Replication as a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Technician at Thaba Chweu
Real User
Allows recovery almost immediately while enabling you to continue fixing the problem of the affected machine
Pros and Cons
  • "In Veeam backup, the most valuable feature for me is the recovery. It allows me to recover almost immediately while I continue fixing the problem of the affected machine."
  • "I would like to see the licensing model improved. They have recently changed the model and have made it more complicated."

What is our primary use case?

We use it for replication purposes. It makes recovery simple and we can also have a dummy recovery in order to show auditors and our superiors that our backup software really works.

What is most valuable?

In Veeam backup, the most valuable feature for me is the recovery. It allows me to recover almost immediately while I continue fixing the problem of the affected machine.

What needs improvement?

I would like to see the licensing model improved. They have recently changed the model and have made it more complicated.

For how long have I used the solution?

I've been using Veeam since 2016. I'm currently on Veeam ONE version 11. The solution is deployed on-prem.

What do I think about the stability of the solution?

The product doesn't require any specific maintenance. In our company, there are currently 10 people working with Veeam backup.

The solution is stable. The performance is all right. When you are using VMware hypervisor, it sometimes has minor issues, but they are not something to tell home about.

What do I think about the scalability of the solution?

The solution is extremely scalable.

How are customer service and support?

Technical support really went out of the way to assist me. They even came to our offices to help us out with the issue we were experiencing at the time.

Which solution did I use previously and why did I switch?

We previously used the Symantec product, but it wasn't up to standard. We switched to Veeam because of its ease of use.

How was the initial setup?

It's simple. It's a straightforward process.

What about the implementation team?

Installation was done internally by our team. Deployment took about three hours 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive, but it's value for money.

What other advice do I have?

I would rate this solution 8 out of 10. 

My advice is to watch the admin videos available on the Veeam website.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Veeam Data Platform Report and get advice and tips from experienced pros sharing their opinions.