We use it internally for our own systems, and we have slightly less need on our clients' side, just because they rarely need that kind of system. We can achieve it with other tools.
IT Manager at OceanWeb Ltd
Absolutely stable, doesn't involve a lot of management, and does what we need it to do in the background
Pros and Cons
- "Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management."
- "Its simplicity and the fact that it just works are most valuable."
- "It is always nice to get products cheaper."
- "It is always nice to get products cheaper."
What is our primary use case?
What is most valuable?
Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management.
In terms of functionality, it's pretty good, There is a lot of variety in what it can do and how it can back up. We probably use only 10% of what it is kind of capable of, so we're not really pushing the boundaries of it and having any problem.
What needs improvement?
It is always nice to get products cheaper.
For how long have I used the solution?
We have been dealing with this solution for maybe five years.
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What do I think about the stability of the solution?
It is absolutely stable. We tend to set it and forget it. It has been a very reliable solution.
How are customer service and support?
We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets, and that's about it.
How was the initial setup?
It is very simple. It is pretty self-explanatory as long as you understand the virtual environments that you're working with. Veeam itself is pretty easy.
What's my experience with pricing, setup cost, and licensing?
It is always nice to get products cheaper.
Technically, it saves you a lot of money. If you wanted to buy the same functionality out of vSphere, you would spend thousands to essentially get the same functionality.
What other advice do I have?
I would highly recommend it, but it also depends on whether or not it all fits in with the clients and the pricing model. It is like any backup solution. You have to consider what you're trying to get out of it before you go ahead and configure it, but for backup and replication across hosts, it works really well.
I would rate it a nine out of 10 for what it does. I don't know anything that does it as well.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
Stable, easy to install and user-friendly
Pros and Cons
- "I'm satisfied with tech support, because the solution is so stable that I haven't had the need to engage any of the engineers yet."
- "Solution-wise, I would rank the solution as being up there with the best."
- "The ability to do more backups should be addressed."
- "The ability to do more backups should be addressed."
What is our primary use case?
I am using the latest version of the solution.
We use the solution for backing up data to disk.
What is most valuable?
The solution is very user-friendly.
There are no surprises when it comes to the licensing, as we are not on the front-end TV licensing model.
What needs improvement?
The ability to do more backups should be addressed. This process would require us to increase the storage or do concurrent backups on tapes, necessitating changing the number of drives that can be used to write on tapes.
For how long have I used the solution?
I have been using Veeam Backup & Replication for the past four or five years.
What do I think about the stability of the solution?
It's a very good solution. I would recommend it. It's stable and I have not had any issues with it. An issue which we might encounter would involve us running out of space on the tapes. To me, the solution is perfect for use.
How are customer service and support?
I'm satisfied with tech support, because the solution is so stable that I haven't had the need to engage any of the engineers yet. That's the best thing about it.
Which solution did I use previously and why did I switch?
Prior to going with the solution, I used NetBackup.
How was the initial setup?
Installation is easy and even the management of features is. I rate installation as an eight-point-five or nine out of ten for its ease of use.
What about the implementation team?
The installation was through a third party. It was handled by one of our partners.
What's my experience with pricing, setup cost, and licensing?
There are no surprises when it comes to the licensing, as we are not on the front-end TV licensing model.
When I did a tech refresh, we took out a subscription for the coming five years.
What other advice do I have?
The regulations require that we hold onto the data for several months, so we do the feedback that's on Sands and then move it on tapes. This is why we need to move feedback from the disks to the tapes.
I was pretty surprised by the compression rate, because it does a pretty good job. I would say the only disadvantage that I have on my end is the fact that we are limited in the number of backups that can be run concurrently, in respect of backup tapes, because this is limited by the number of clouds. This is not a commentary on the solution itself, as it has more to do with infrastructure.
The number of backups that can be done concurrently is dependent on our attached hardware. Solution-wise, I would rank the solution as being up there with the best.
As we are responsible for our Veeam backups and service, I would say that the solution is being used by the whole company, around 40 people.
I would definitely recommend this product to others.
I rate Veeam Backup & Replication as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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May 2026
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Team Leader at a computer software company with 5,001-10,000 employees
Affordably priced, stable, simple to install and has good support
Pros and Cons
- "The technical support is good."
- "Veeam Backup Replication is a stable product."
- "Backup speed should be increased, and there should be more functionality."
- "Backup speed should be increased, and there should be more functionality."
What needs improvement?
Backup speed should be increased, and there should be more functionality.
Veeam's configuration is very complex in my opinion. I believe a more simplified configuration would be beneficial.
For how long have I used the solution?
I have been working with Veeam Backup & Replication for four or five years.
What do I think about the stability of the solution?
Veeam Backup Replication is a stable product.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable.
What other advice do I have?
I work as an engineer on enterprise threat systems rather than backup and restore; primary storage area.
I would rate Veeam Backup & Replication a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Manager at Cerberus IT Solutions
Scalable, reliable, and consistent
Pros and Cons
- "The solution just works consistently. I never have issues with it."
- "The stability is excellent, the solution just runs with no bugs or glitches, it doesn't crash or freeze, and it's extremely reliable."
- "I have issues with the licensing."
- "The solution is quite expensive, and that becomes an issue if you need to scale."
What is our primary use case?
The solution is primarily used for disaster recovery, replication, and stacking up all the endpoints using the product's endpoint component.
What is most valuable?
Setting up the replication is very simple.
The solution just works consistently. I never have issues with it.
The product is stable.
The scalability is excellent.
What needs improvement?
I have issues with the licensing.
The solution isn't ideal for small companies or systems. It's much more geared towards larger entities.
For how long have I used the solution?
I've been dealing with the solution for eight years.
What do I think about the stability of the solution?
The stability is excellent. The solution just runs. There are no bugs or glitches. It doesn't crash or freeze It's extremely reliable.
What do I think about the scalability of the solution?
The scalability has been great. I can pretty much do whatever I need to. The problem is the licensing. Scalability equals licensing and that costs quite a bit.
The solution is best for businesses that are larger - those that have got multiple systems, and by that I mean about 20-plus systems, that need to be protected.
How are customer service and support?
I have no issues with technical support. They have been helpful and responsive and I am satisfied with the level of service I get.
How was the initial setup?
The initial setup of it has a learning curve that is a little bit steep, however, you quickly get a hang of it.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive, and that becomes an issue if you need to scale. Costs add up quite quickly. At the end of the day, it doesn't matter how good your product is, if it's not affordable, you're not going to get people behind it.
What other advice do I have?
I'm an end-user.
My company uses both private cloud and on-premise deployment models.
The solution is a very good product for what it does.
I'd rate the product at a nine out of ten.
If this is a good solution or not for a company depends on the company size and what it wants to achieve. If your company is about 15 to 20 people and you just need to have backup and recovery and not have to worry about 24/7 uptime, then I wouldn't recommend Veeam for you. However, if you need something that is up 24/7 and you can quickly recover, then I would say go with Veeam. For big systems, I'd say you'd go with Veeam, and that it works best as an onsite system. When you start moving to the cloud, and when you need to back up the data for the company, you've got other systems that also can handle it.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
manager technique at a consumer goods company with 10,001+ employees
Easy to use, scalable, and reasonably priced
Pros and Cons
- "The most valuable feature is the ease of use."
- "If you have virtual environments or databases, Veeam Backup Replication is a good solution."
- "Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like."
- "Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs."
What is our primary use case?
We are using Veeam Backup Replication for our virtual environments.
How has it helped my organization?
The solution protects our system environment which has helped the company.
What is most valuable?
The most valuable feature is the ease of use.
What needs improvement?
Veeam Backup Replication could improve by having better integration with the cloud. Additionally, they do not have direct integration to S3 or Azure storage for the backups of the VMs. This feature would be beneficial because we have to go through the scalable repository which I do not like.
For how long have I used the solution?
I have been using Veeam Backup Replication for approximately seven years.
What do I think about the stability of the solution?
Veeam Backup & Replication is stable.
What do I think about the scalability of the solution?
I have found Veeam Backup & Replication scalable. However, you might need to expand your infrastructure.
How are customer service and support?
The technical support is good.
How was the initial setup?
The installation is straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup & Replication is reasonable compared to IBM.
What other advice do I have?
If you have virtual environments or databases, Veeam Backup Replication is a good solution. I would recommend it to others.
I rate Veeam Backup & Replication a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager/System Admin at Sprague Europe
Multiple functions, simple to use and install, and well-documented
Pros and Cons
- "I'm pleased with the ability to search for documents; it's very useful."
- "It's an easy-to-use tool with multiple functions."
- "Scalability, as well as licensing costs, need to be improved."
- "Scalability, as well as licensing costs, need to be improved."
What is our primary use case?
This solution is used to backup, restore, and replicate our data.
What is most valuable?
It's an easy-to-use tool with multiple functions.
The replication is easy.
It provides good findability of the missing documents.
I'm pleased with the ability to search for documents; it's very useful.
There is a lot of documentation available online. The Veeam forum is a great place to start because it contains a great deal of information.
What needs improvement?
Scalability, as well as licensing costs, need to be improved.
I like the idea of a web-based version or a web console. That is the top priority for us.
For how long have I used the solution?
We have been using Veeam Backup & Replication for more than five years.
We are working with the latest version.
What do I think about the stability of the solution?
Some features are missing, such as web-based versions.
I only have the software on the machine, and I must log in to use the software. There are some features that are missing in terms of stability.
What do I think about the scalability of the solution?
Scalability needs to be improved.
In our organization, I am the only user from the IT department.
How are customer service and support?
I contacted technical support in the middle of last year. There was an issue with our Veeam account that was resolved in a matter of days.
How was the initial setup?
The initial setup is straightforward.
It is just a small installer. That was all there was to it, we just needed to fill in some options.
What's my experience with pricing, setup cost, and licensing?
The licensing cost needs improvement.
We have a yearly perpetual license.
Which other solutions did I evaluate?
I was comparing Veeam to Dell DPS, and I was looking for information on products other than Veeam or Dell but were somewhere in between.
What other advice do I have?
My advice is to determine whether the version they have is the correct one that they require, as Veeam has three different versions. As a result, you must determine which version is appropriate for your organization. That is a mistake that we have made in the past.
I would rate Veeam Backup & Replication an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a engineering company with 10,001+ employees
Works well for failover and disaster recovery, has good replication, and is relatively cheap
Pros and Cons
- "Replication is most valuable."
- "We use it for failover and disaster recovery, and there have been times when our primary systems have failed and we've been able to run virtually until our primary systems are available again, so from a business continuity experience it has worked fairly well."
- "The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy."
- "The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there."
What is our primary use case?
It is for backup and replication.
How has it helped my organization?
We use it for failover and disaster recovery. There have been times when our primary systems have failed, and we've been able to run virtually until our primary systems are available again. From a business continuity experience, it has worked fairly well.
What is most valuable?
Replication is most valuable.
What needs improvement?
The cloud part of it can be improved. There should be an option for Veeam in your own cloud, as compared to the Veeam cloud offering that's currently there. The rest of it is easy.
For how long have I used the solution?
I have been using this solution for eight years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
I am not trying to scale it up.
How are customer service and support?
I didn't have any issues with technical support.
Which solution did I use previously and why did I switch?
We use Zerto for the main part, and Veeam for a little part. We use them for different things. I prefer Zerto because I get a better RTU and RPO. It may be not as easy to set up, but once it is working, the RPO is in a region of 10 seconds. As compared to Veeam, its replication is currently two or three times.
How was the initial setup?
It is of medium complexity.
What's my experience with pricing, setup cost, and licensing?
It is relatively cheap.
What other advice do I have?
I would advise others to use it. It is a good system.
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at a educational organization with 201-500 employees
Easy to set up with good scalability and helpful technical support
Pros and Cons
- "The solution is stable."
- "Technical support from Veeam is great; if you have an issue, they can help you really fast, they know what to do, they ask the right questions to get deep into the problem if you have something complex or difficult, and they'll help you install a patch so that everything is fine."
- "When you have to renew the licenses you sometimes have some trouble getting rid of the old one and reassigning it to the new one. That's an aspect that could run smoother and could be better."
- "When you have to renew the licenses you sometimes have some trouble getting rid of the old one and reassigning it to the new one."
What is most valuable?
We like it due to the fact that we can get error messages to alert us to issues. We can get a forecast for our storage and so on. It's really good.
The initial setup is easy.
The solution is stable.
The product is very scalable.
Technical support is helpful and knowledgeable. They respond very fast.
What needs improvement?
You have several monitors you have to tune. You have several snapshots on the volume and so on, and this is the standard. However, for example, if you have Rezon from VMware, you have much more snapshots on the volume, and yet it's not a problem as Rezon doesn't have these issues with the huge number of snapshots. They should offer more snapshots on Veeam.
The pricing could be reduced.
When you have to renew the licenses you sometimes have some trouble getting rid of the old one and reassigning it to the new one. That's an aspect that could run smoother and could be better.
For how long have I used the solution?
We've used the solution for the last eight years.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution scales very well.
You just put in another license key and you can add some hosts. It's that easy.
We have five people that directly use the solution within our company.
How are customer service and technical support?
Technical support from Veeam is great. You don't want to have an issue, however, if you do, they can help you really fast, and they know what to do and they ask the right questions to get deep into the problem if you have something complex or difficult. They'll help you install a patch so that everything is fine. It's great.
What's my experience with pricing, setup cost, and licensing?
The price always could be lower, however, compared to others, it's pretty much in line with other options on the market.
Which other solutions did I evaluate?
I haven't really looked into other solutions. I've compared the open-managed integration for vCenter, and that's a really cheap one - however, it's hard to install and you often have issues. I would say it's a small giveaway from Dell as an add-on to the hardware.
What other advice do I have?
We're a customer and an end-user of the solution.
We have the Veeam plugin from Dell and Veeam ONE. Veeam ONE is in the availability suite we have ordered and we changed our hardware from Dell and for the last five years, we have the open-managed integration.
We're currently on version 11 and we updated the solution in February.
For those considering the solution, I would advise that they deactivate the alarm at first and then run it in a warning mode so that you can learn within the environment. Veeam has some limits, and these limits are often only baselines. You may have other limits as you have faster hosts or you have other storage, et cetera. If you run in warning mode, you can learn and put in the correct baselines. You can tune it and then you won't get so many alerts. Once you have tuned your environment against the Veeam baseline it's really comfortable to work with.
I'd rate the solution at an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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