Veeam is our primary backup system used with the DD2500 for the repository. We use Veeam 9.5 Update 3 on a physical Windows 2016 server with Proxy servers deployed one per host in our HA Cluster. We also use the Enterprise Plus licensing for Nimble Snapshot Integration for backups and this allows our backup window to be reduced.
Enterprise Architect at ThinkON
By moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast.
Pros and Cons
- "Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer."
- "Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction."
What is our primary use case?
How has it helped my organization?
With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts, we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.
What is most valuable?
Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer. Allowing our Veeam Agents access to the repositories for backups is another big plus.
What needs improvement?
Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction. However, with Veeam Endpoint Backup, physical server backup is possible.
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Veeam Data Platform
August 2026
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For how long have I used the solution?
I have been using this solution for more than five years.
What do I think about the stability of the solution?
Stability has always been the best part of Veeam and never has there been an issue with this.
What do I think about the scalability of the solution?
The scalability of Veeam is endless depending on your needs and there were no issues for us.
How are customer service and support?
Customer Service:
Customer service is always been top notch and I rate it a 10/10.
Technical Support:
Technical support is 10/10. They are always fast with responding to tickets and help you in the best way possible. They even arrange discussions with Architects if you have questions on best practices or environment setup.
Which solution did I use previously and why did I switch?
We still use Symantec Backup Exec but only due to having physical Exchange 2010 servers. Once we virtualize this will be decommissioned. Having Veeam Endpoint Backup may be the alternate solution to fast-track this.
How was the initial setup?
The initial setup was very straightforward and there never seems to be issues with Veeam.
What about the implementation team?
We completed the implementation in-house using local resources.
What was our ROI?
ROI has been about six months.
What's my experience with pricing, setup cost, and licensing?
Be sure as always to evaluate products, get licensing costs, etc. Choose what is right for your business model.
Which other solutions did I evaluate?
No other options were evaluated as we knew Veeam was one of the better solutions for Virtual Backup.
What other advice do I have?
Veeam is a great product and always works. The product setup is easy and learning of the product for someone technical is straightforward. I look forward to the improvements in this product as it progresses.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Consultant at a tech services company with 51-200 employees
Has a straightforward migration process and good backup functionalities
Pros and Cons
- "Nearly all of Veeam's features are beneficial, particularly standard backup functionalities, application-specific backup capabilities, and the ability to create backups in Azure and our data center for disaster recovery purposes."
- "They could improve the product's response times for technical support and enhance support for newer hypervisors."
How has it helped my organization?
The product has significantly streamlined operations for our clients, simplifying their data management and enhancing protection measures.
What is most valuable?
Nearly all of Veeam's features are beneficial, particularly standard backup functionalities, application-specific backup capabilities, and the ability to create backups in Azure and our data center for disaster recovery purposes.
What needs improvement?
They could improve the product's response times for technical support and enhance support for newer hypervisors.
For how long have I used the solution?
I've been working with Veeam Data Platform for about 11 years now
What do I think about the scalability of the solution?
Once users become familiar with Veeam's operation, scalability is straightforward. There's a learning curve, but it's manageable.
How are customer service and support?
The technical support services are good. However, the response time could be better.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In addition to Veeam, we have migrated clients from competitors such as Dell Backup (formerly Tivoli Storage Manager), Spectrum Protect (TSM), and Arcserve to Veeam.
How was the initial setup?
The product migration is generally a straightforward process. We assist with the initial setup as part of our service offerings. Setup times vary based on the environment, but typically, we can complete the initial setup within a day. Additional time may be spent configuring backup policies, discussing recovery point objectives (RPOs), and versioning requirements.
What other advice do I have?
We recommend Veeam to a wide range of businesses, from small enterprises to large corporations. Veeam products are generally user-friendly, although navigating through logs may occasionally be necessary, it's not overly complex.
I rate it an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Veeam Data Platform
August 2026
Learn what your peers think about Veeam Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
910,479 professionals have used our research since 2012.
PhD Research Student at Advanced Computer Technology (ACT)
Used to back up our more than 100 virtual machines
Pros and Cons
- "The most valuable feature of the solution is its backup feature."
- "Veeam Data Platform should improve its air gap backup features."
What is our primary use case?
We use the solution to back up our more than 100 virtual machines.
What is most valuable?
The most valuable feature of the solution is its backup feature.
What needs improvement?
Veeam Data Platform should improve its air gap backup features.
For how long have I used the solution?
I have been using Veeam Data Platform for four to five years.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Around five engineers are using the solution in our organization.
I rate the solution’s scalability ten out of ten.
How was the initial setup?
The solution’s initial setup is very easy.
What about the implementation team?
The solution’s installation was very fast.
What's my experience with pricing, setup cost, and licensing?
Veeam Data Platform has very good pricing.
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a nine out of ten.
What other advice do I have?
I work with the updated version of the solution. I would recommend Veeam Data Platform to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Development Specialist at a tech services company with 11-50 employees
A comprehensive solution for protecting virtual machines and physical servers
What is our primary use case?
We use the solution for protecting virtual machines and physical servers, as well as backing up data. The data platform mainly focuses on virtualization and physical environments, including database backup.
How has it helped my organization?
Veeam recently enhanced some features related to ransomware. Within these updates, its built-in protection feature or cybersecurity features included in the Veeam data platform now provide added protection for all customers. The solution effectively safeguards data, particularly against ransomware. This benefits Veeam, although it may rely on other third-party solutions for business continuity and data protection.
What is most valuable?
The solution focused on on-premises data and covered all virtualized environments, including physical servers. This product offers scalability, flexibility, and a simple user interface.
What needs improvement?
The licensed schema needs to be simple because it is more complicated than the previous one.
For how long have I used the solution?
I have been using the Veeam Data Platform for six years.
What do I think about the stability of the solution?
The product’s stability is good.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution can integrate with Azure storage and other storage vendors. It is more scalable than the cloud version.
10-15 users are using this solution. We cater this solution to small to medium companies.
I rate the solution’s scalability a nine out of ten.
Which solution did I use previously and why did I switch?
I have been working with the Veritas backup solution for about 20 years. Veeam has gained a significant market share and caters to many customer needs in the backup sector.
How was the initial setup?
The initial setup is easy and takes a couple of hours to complete.
What's my experience with pricing, setup cost, and licensing?
The solution has affordable pricing for old customers.
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
IT consaltant at a tech services company with 11-50 employees
The solution has excellent reporting but needs to invest in AI and ML features to counter ransomware
Pros and Cons
- "Veeam One is easy to use. You don't need to get very technical or specific class training. Anyone can start using it."
- "Veeam One has its ransomware monitoring, but it's based on static parameters."
What is our primary use case?
My clients use Veeam One for monitoring. Veeam One offers backups and VM monitoring.
What is most valuable?
Veeam One is easy to use. You don't need to get very technical or specific class training. Anyone can start using it.
In my customer's feedback, one thing they liked a lot was the reporting. There is a reporting tool from Veeam One. My customers use reports and can generate reports based on anything they want. They can then compile the report and use them for multiple purposes. My customers use the reports for auditing and reporting, such as quarterly reports.
What needs improvement?
Veeam One has its ransomware monitoring, but it's based on static parameters. Maybe they can put in AI or ML to get an understanding of our customer's environment, so we don't need to manually tweak the static parameters to meet the customer's environment.
For how long have I used the solution?
I have about two years of experience with Veeam One, but my company deployed it three or four years ago.
What do I think about the stability of the solution?
I rate Veeam One's stability an eight out of ten. I don't hear any issues from my customers.
What do I think about the scalability of the solution?
I rate Veeam One's scalability a seven out of ten. The solution has some limitations with scaling, so we need to put in some workarounds to scale it. However, the solution is still scalable.
In Malaysia, we have SMB and even enterprise customers. We have two banking customers using Veeam One.
How are customer service and support?
Veeam One has different support centers around the region because of the time zone. In Malaysia, the morning support will be in Australia. After three o'clock in Malaysia, Australia's shift ends, and if we need to continue to work on a case, we need to get the support team to transfer the case to another team, and it takes time to do the handover. That process could be faster.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before Veeam One, I tried Veritas. In Veritas, if we want to monitor the virtual infrastructure, that is a separate license. Veeam One is very straightforward because it's called the virtual machine. If you have 100 virtual machines, you have to get 100 licenses. Veritas needs a capped speed license, which means I need to understand the customer's environment around the capped speed they use for the virtual machines. The license structure is complex for Veritas. And it is difficult to forecast the capped speed for the next few years of growth.
How was the initial setup?
The initial setup is really simple.
What's my experience with pricing, setup cost, and licensing?
Veeam One's cost is cheaper. I rate its pricing a seven or an eight out of ten. The price is pretty cheap for our market. It's a really good price for the quality of the product.
Which other solutions did I evaluate?
Most clients don't want to use vRealize Operations since it is expensive.
What other advice do I have?
I rate Veeam One a seven out of ten. There are some improvements, but for the price point and features, I think that Veeam One is a great product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Scalable product with a good user interface
Pros and Cons
- "It provides a much better user experience compared to other vendors. It works faster as well."
- "Veeam's support services need improvement."
What is our primary use case?
We use the platform to take backups of virtual machines and Office 365 mailboxes.
What is most valuable?
The product's user interface is easy for creating and restoring Windows and File Explorer backups. It provides a much better user experience compared to other vendors. It works faster as well.
What needs improvement?
Veeam's support services need improvement. Whenever we create a ticket regarding production issues with high severity, their team takes a longer time to respond. It could be better.
For how long have I used the solution?
We have been using Veeam Data Platform since 2022.
What do I think about the stability of the solution?
I rate the product's stability an eight out of ten. We encountered a few downtime issues.
What do I think about the scalability of the solution?
I rate the product's scalability a ten out of ten.
How are customer service and support?
The technical support team can resolve all technical queries. However, it could be improved in terms of response time.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy because the server can be connected to the internet during installation. It downloads all the required features and configures all functionalities automatically. It takes a lot of overhead from the admins and engineers working on the process.
The implementation process takes around two days in our infrastructure as we only have a few workloads and know all the details about the policies to be configured. It requires three engineers, including system and network engineers, to execute the process.
What other advice do I have?
I recommend Veeam Data Platform to others and rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PhD Research Student at Advanced Computer Technology (ACT)
Helps with monitoring and backup but needs to improve UI
Pros and Cons
- "I like the tool's backup."
- "Veeam ONE should improve its UI."
What is our primary use case?
We use Veeam ONE for monitoring.
What is most valuable?
I like the tool's backup.
What needs improvement?
Veeam ONE should improve its UI.
For how long have I used the solution?
I have been working with the product for one year.
What do I think about the stability of the solution?
I would rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
Veeam ONE is scalable and I would rate it a nine out of ten. My company has 100 users for the solution.
Which solution did I use previously and why did I switch?
I switched to Veeam ONE due to its simplicity of use.
How was the initial setup?
Veeam ONE's setup is easy and takes only 30 minutes to complete. It doesn't require any maintenance and needs only one engineer to do the setup.
What was our ROI?
We have seen ROI with the solution's use.
What's my experience with pricing, setup cost, and licensing?
I would rate the product's pricing an eight out of ten. The licensing costs are yearly.
What other advice do I have?
I would rate Veeam ONE a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at Global Business Solutions
A Stable Reporting Tool for easily Managing and Monitoring Infrastructure
Pros and Cons
- "Veeam One is a centralized management and centralized reporting tool. The tool has supportive infrastructure to create specialised applications and some server application. You can add all the resources and infrastructure. You will get the reports, can easily manage and monitor any feature."
- "Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation."
What is our primary use case?
The solution is being used for licensing, for making reports and get graphs from there we can take the alerts of the process in Veeam One. The solution is used for any kind of utilization like if some machines are powered off, or some need any CPU alerts or memory alerts. So all these alerts for the issues can be received through Veeam One.
What is most valuable?
Veeam One is a centralized management and centralized reporting tool. The tool has supportive infrastructure to create specialised applications and some server application. You can add all the resources and infrastructure. You will get the reports, can easily manage and monitor any feature.
What needs improvement?
Sometimes the solution give reports that are confusing and has errors. So the integration of the full solution with the resolution of resolving the error should be added in the next release.The solution should also provide more customization, automation, better documentation.
For how long have I used the solution?
I have been working with Veeam One for three and half years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. Around sixty to hundred users are using the solution at the moment.
How are customer service and support?
The technical support team is fast, knowledgeable and customer -friendly.
How was the initial setup?
The initial setup is very easy. Since Veeam One is a Software Application based solution so for the deployment one just needs to install the software in any server class. You can access it through those web browsers. There are a lot of cases where you can access the remote and also through the browser, so you can access it. No technical support is required for deployment.
What other advice do I have?
Veeam One is very famous in the market. There is no backup solution or backup for Veeam one, as the installation is easy. Almost ninety percent of the enterprises are on the installations and enrollment.
I rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Services Manager at a tech services company with 51-200 employees
A good management tool that offers a very good technical support
Pros and Cons
- "Veeam ONE is a very good management product...The technical support is very good, and I think it's one of the best. The response time is very quick."
- "Creating reports is a bit difficult, and you have to spend some time on it."
What is our primary use case?
Veeam ONE is a very good management product. With Veeam, you can control the underlying virtualization environment, along with VMware and Hyper-V. So, the product works with tools from other vendors.
What is most valuable?
The fact that it can make very good reports on Veeam Backup is a valuable feature. It offers very flexible reporting.
What needs improvement?
Improvement is required in infrastructure control because it generates reports on the infrastructure.
It would be good. It could be extended with, for example, collecting data from storage devices because you have the environment, which includes servers and storage devices. So, it would be good to have such integrations. It should have the ability to collect data from storage devices.
For how long have I used the solution?
I have been using Veeam ONE for a year and a half. My company is a reseller and partner of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight or nine out of ten. Only three or four system administrators are using it.
How are customer service and support?
The technical support is very good, and I think it's one of the best. The response time is very quick.
Which solution did I use previously and why did I switch?
There are other products for virtualization, but not for Veeam. I don't know any other product that covers Veeam, VMware, and Hyper V.
How was the initial setup?
The solution's initial setup process is not very complex. The setup phase is not difficult. Creating reports is a bit difficult, and you have to spend some time on it.
What about the implementation team?
The implementation was done with the help of our in-house team.
What's my experience with pricing, setup cost, and licensing?
Veeam ONE is offered at a good price. Compared to its price, the functionality and features of the product are more important.
What other advice do I have?
Regarding the complexity of the processes in the solution, I would say that it is complex even though it is easy to solve. For a complex environment, I would definitely recommend the use of Veeam ONE. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Infrastructure Analyst Specialized In Cloud Computing at IT2GO Solutions
Excellent for aggregation of logs and centralizing the view of different tools
Pros and Cons
- "Veeam ONE effectively centralizes the view of different tools."
- "It is not easy to navigate, especially with the numerous reports available."
What is our primary use case?
Our primary use case is to centralize the view of different tools, specifically the vCenter and Veeam Backup and Replication.
How has it helped my organization?
At our organization, the main goal for using Veeam ONE is to generate reports on the backups that we perform with our other solutions.
What is most valuable?
The aggregation of logs is the most valuable feature.
What needs improvement?
Although the reporting tool is working well and does not require any additional features, there is still room for improvement in the UI. It is not easy to navigate, especially with the numerous reports available.
For how long have I used the solution?
I have been using Veeam ONE for a year. I am using version eleven of the solution.
What do I think about the stability of the solution?
I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
The scalability of Veeam ONE depends on the capabilities of the server it is installed on. I would rate its scalability as 8 out of 10.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
I would rate it 10 out of 10 because it is free with the license that our organization has already purchased.
What other advice do I have?
It's important to ensure that the targets they want to monitor are supported by the solution. It is a crucial consideration that needs to be taken into account before implementing Veeam ONE.
Overall, I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: August 2026
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Try Druva, I've heard they have a new DraaS feature and pay only when the DR occurs. I know for sure they don't support Exchange on-prem, but do support O365. www.druva.com/products/platform-overview/