Veeam Data Platform Reviews

We are using the latest update at the moment. 

We use the solution to do backups and replication between sites, in addition to restores. We employ it solely for its basic functions.

The restore capabilities are the most valuable features.

Veeam Backup & Replication should include a cloud solution. 

The cost should also be adressed. This would bring up my rating from a seven to a ten out of ten. 

We have been using Veeam Backup & Replication for eight to 10 years.

The solution is stable and reliable.

The solution is easy to scale. 

We have yet to make need of technical support, although I feel it to be good. 

I believe the initial setup to have been straightforward, although I cannot say this with certainty, as I was not involved in it. 

While I don't know the exact parameters of the maintenance, I do know that all of our support needs in this respect are covered. 

Maintenance is handled by a third party. We do not have a separate team for handling this. 

While I do not know how much the product cost, as I was not involved in this sphere, I do know that this could be better. 

There are probably just three to five of us using the solution, solely in the IT department. 

I would recommend the solution to others for its ease-of-use. 

I rate Veeam Backup & Replication as a seven out of ten. 

It's generally used by colleges, universities, and healthcare. I support a very, very small amount of healthcare. I support state and local government - such as towns, counties, and police departments. It's used in the public sector.

It's streamlined the backup and recovery for my customers in the sense that it has an easy management console that's easy to set up any type of instant recovery. 

It also has helped them as it plugs into just about any cloud. They can not only have backup and recovery but have a disaster recovery plan as well. It really just takes the heavy burden of backup and recovery disaster recovery off of customers and streamlines it.

I like that it's agent-less. That's very important to customers. 

The biggest positive aspect is the fact that Veeam is relatively hardware-agnostic in regards to what you target Veeam on. This makes it, in the public sector space, very affordable for customers to get into and to have a really good backup and recovery solution. They can choose what type of target they're going to couple the Veeam software with and they can ensure it will be within their budget.

The initial setup is simple. 

I find the product very scalable.

The stability is good.

Technical support is great.

The licensing models, from a reseller's perspective, could be better. Veeam has changed its licensing models. It'd be nice to have some sort of cheat sheet as we are getting tripped up on the new licensing models. 

Although to Veeam, it probably seems easy for them to understand the licensing models, as a reseller of many different products, we're finding ourselves getting tripped up on just the licensing models. 

Any type of cheat sheet to help partners understand the licensing a little bit better, so we can have a quick reference guide when we're on the phone talking to customers would help us a lot. 

To someone like myself who covers VMware, Veeam, Dell, HP, and a wide set of products, anything to make my life easier to kind of solve the problem for the customer and close the deal and not have any unanswered questions, which are usually around how it's licensed and how it's priced, would help us sell more of their product.

I've been dealing with the solution for at least five years. 

It's very stable. From a post-sales perspective, I have not had any customers complain about Veeam or anything being unstable about it. I do come across customers every once in a while that just don't like Veeam. I do not know why. It's usually someone within the organization that's not on the call. I just had a school district in Colorado. They said his director does not like Veeam. I couldn't get any real answers as to why, however, everyone has opinions, and it's not related to stability. I'm very confident in selling Veeam. 

That said, I do come across customers that have had bad experiences. However, I can't elaborate on that, unfortunately.

It's extremely scalable. It's very flexible. I feel very confident about the scalability. There are no questions about that. You add more licensing, you can add more drives to whatever appliance that you have on-site. It's very, very scalable.

A lot of my customers, more and more customers, have Veeam. What I anticipate seeing is that a lot of people are going to need to expand their Veeam licensing and renew their support on the Veeam licensing. That's where I see growth. Almost definitely, every account that I come across has some level of backup and recovery in place. 

I've found the technical support to be excellent. The folks that I work with that support our partners are great.

I would say the majority of the customers are using Veeam or Barracuda. In some cases, customers use Unitrends. However, a lot of them, my customers, are using Veeam.

Barracuda's pricing is through the roof. They have not stayed competitive. Customers really frown upon their pricing immediately. 

Unitrends does not have the mind share of many customers. Many have not heard of Unitrends. In the public sector, traditionally school systems and so forth, use the Barracuda. A lot of that is in the public sector. Unitrends is a little bit harder to sell as it's a new product. Also, from a partner perspective, they are much harder to navigate as far as getting pricing and the account manager wants to talk to you. It seems like they get caught up in the procedures of selling it. Whereas, Veeam streamlines that whole process for us and really makes it easy to sell.

The implementation is very straightforward. 

Deployment is circumstantial depending upon how large the customer's environment is. My company has a services team that can put together a statement of work to help with any type of setup, installation, or migration to services. In some cases in larger accounts, we'll bring in our services person to go on-site and help them install, implement, and set up Veeam. That's all part of the solution portfolio that we support.

You only need one person for deployment and maintenance, even in the larger accounts. Based on everything that I support, installing Veeam is probably one of the easiest deployments that are out there. We only deal with under 1,000 users. Some of the colleges get a little bit big. However, I'm not in the enterprise space. I'm in the public sector. We do have some large cities from time to time. Most of the deployments that I do are usually under 1,000 and are very small counties and so forth.

We can help our clients set up the solution.

The Veeam engineers have actually helped a customer install it on-site as well. There was a gentleman from the Veeam engineering team that called him on his cell phone and they had it installed within five minutes. It was phenomenal support.

The return on investment is the protection of the client's data center. It's hard to tie a dollar amount to that.

Veeam's pricing typically is extremely competitive. Rarely do we see it higher than the competitors'. With their new licensing model that they have put into place, they have really made it extremely affordable for a lot of my small towns who have to go to the town hall or police departments and request money. You've got the chief basically running the IT and running the police department. They look at things differently as they're not IT people necessarily that we're working with. Therefore, when they see pricing on technologies, it's even harder for them to justify the spend. However, Veeam has done a really good job at really staying competitive. I would say that they're definitely the strongest from a pricing perspective.

In terms of extra costs above licensing, if someone decides to use the cloud, that would be considered an operational cost. Then, of course, whoever the IT staff is, there's got to be some level of maintenance and provisioning and configuring and so forth of users. There's the head count too that goes with supporting Veeam.

I'm a reseller.

We tend to deal with the most recent version of the product.

Clients should understand how to configure it and how to set it up. That's kind of where my expertise would come in is configuring the hardware that the Veeam is going to reside on.

I'd rate the solution at a ten out of ten based on the overall support, the professionalism. From my perspective, Veeam does everything. They're my number one product. I tell my guys over at Veeam that support me, they are the best. They're always there to support me and get back to me. It's a great company.

We use it for replication purposes. It makes recovery simple and we can also have a dummy recovery in order to show auditors and our superiors that our backup software really works.

In Veeam backup, the most valuable feature for me is the recovery. It allows me to recover almost immediately while I continue fixing the problem of the affected machine.

I would like to see the licensing model improved. They have recently changed the model and have made it more complicated.

I've been using Veeam since 2016. I'm currently on Veeam ONE version 11. The solution is deployed on-prem.

The product doesn't require any specific maintenance. In our company, there are currently 10 people working with Veeam backup.

The solution is stable. The performance is all right. When you are using VMware hypervisor, it sometimes has minor issues, but they are not something to tell home about.

The solution is extremely scalable.

Technical support really went out of the way to assist me. They even came to our offices to help us out with the issue we were experiencing at the time.

We previously used the Symantec product, but it wasn't up to standard. We switched to Veeam because of its ease of use.

It's simple. It's a straightforward process.

Installation was done internally by our team. Deployment took about three hours 

The solution is expensive, but it's value for money.

I would rate this solution 8 out of 10. 

My advice is to watch the admin videos available on the Veeam website.

We primarily use the solution as a backup.

From our view, from HPE, the engineering teams of HPE and Veeam are working together, and we are developing some products. There is a tight integration between Veeam's product, Veeam Backup and Recovery, and HPE storage products.

This is, I can say, a win-win approach. Most of the features that we can use with HPE products are directly integrated with the Veeam. This is very important for the customers to have only one pane of glass to manage the backups and also use the HPE products for the backups.

One thing that is always requested by the customers is to have new functionalities integrated very rapidly into the product. There are always new features that we must integrate. The market is pushing very hard to have new functionalities.

Right now, for example, there is a very high demand for protection against ransomware, and we want to integrate the data immutability features in Veeam and integration with HPE products.

For example, in the case of Veeam, they have many other partners. They have Dell. They have Pure Storage. They have NetApp also. For the engineering of Veeam, it's not very easy to integrate the features of all the third-party partners. I can say that the relationship between Veeam and HPE is very strong. We are working on 10 projects. Half of the backup projects that we have with Veeam most of the time.

There are certain solutions, such as Rubrik and Cohesity, that are little by little, taking market share. Veeam needs to be more aggressive to keep their dominance in the space.

I'm in the storage business for more than 20 years. From the beginning, I used to work with VM backups. It's one of the major projects that I handle on the customer side. I used to work with Veeam as it is the leader on the market for VM backups. I used to work with Veeam.

It's a very nice product. The feedback from the customers is that most of the time, it's very good. We install it, and that's all. It works. It's a great product. The only thing is when we have very important environments, I can say it's a little bit complex.

It's so easy to set up that sometimes the breadth of the product is not very well used by the customers, as there are a lot of features inside. Unfortunately, the customers don't have enough time to see all the features that they can use to improve their backups.

In the data center, with HPE, they have some entities in Veeam. We have gateways. We have proxies. As soon as we have some scalability, to size these entities is not very easy. All the time we must work with a Veeam architect to set up the right environment. It's not so easy regarding scalability. It's mostly for large enterprises. For 80-90% of customers, it's very easy. However, for the 20 remaining percent, it's not very easy. It's not so easy, as there are so many features in Veeam that sometimes they are not very well used.

Two or three years ago, we had an important escalation regarding the Veeam environment. It's not very easy to have access to level three. That said, for 90-95% of the cases, it's okay. Sometimes, when we have a real problem, it's not very good, however, that's a general truth in the IT market.

We have a direct relationship with Veeam pre-sales. Most of the time, when we have a very tough escalation, we can make a request to Veeam directly in France, and they can help us in a very efficient way. We have a very strong partnership.

I've worked with a variety of solutions.

Veeam is very, very good when we have a virtualized environment. It's a major part of the virtualized environment. However, in the data center sometimes some other products like Commvault, for example, or NetBackup, have more features than Veeam. When we have very important environments with bare-metal servers, Commvault is a better solution compared to Veeam in some situations.

The difficulty of the initial setup depends. For the smaller environments, it's straightforward. It's very easy to set up an environment with one ESX cluster and one backup appliance to back up 100 VMs, for example, 100 or 200 VMs.

However, when we are in the data center, little by little, what we want is it to be present, to be an enterprise product, and when we are in the data center, when we have a lot of environments, bare-metal environments, virtualized environments, specific applications to back up, I can say that it's not so easy.

You must have the expertise to set up this kind of environment. The consulting phase and the preparation phase and the setup phase are very important. As soon as the environment is set up, changing something is not so easy. Many times we had to change the architecture after the initial setup as all the aspects were not been very well optimized for the environment of the customers.

There is not a very easy answer, as it is not only for Veeam. A backup project is a complex project due to the fact that we have some interaction with all the entities of our customers. We must have some workshops with all these entities to have the right solution to propose and to set up.

The licensing of Veeam sometimes is quite complicated, even if they have improved a lot the way that the licensing is working currently.

I'm a consultant. 

We're an integrator. I'm working for HPE. We are integrating only our products. Sometimes we integrate third-party products too, however, most of the time, we try to use our products. That said, it's impossible for my company to be the leader in all the environments. For example, for the backup,s we have some technology, some preferred partners, and Veeam and Commvault are the main partners right now for the backups.

I'd advise potential new users to analyze exactly what they want to do before implementing the solution as it's always better to know exactly what they want to do.

To set up the environment is very easy, however, you must anticipate future problems and think about scalability. You also need to think about how you are going to add more power to the environment. Everyone needs to prepare for the coming years. 

Right now, there are new demands on the market, and Veeam as a leader in backup software must anticipate these needs. Right now, we have some demands regarding the backups of objects, as, little by little, we have a lot of customers using objects as primary storage. 

In terms of anticipating such kinds of demands, Veeam is one of the leaders of the market.

I'd rate the solution at an eight out of ten. It's a great solution.

Our primary use for Veeam Backup & Replication is for enterprise backups and replication.

It's used pretty heavily by us.

The features I find most valuable are probably the VMware snapshot backups and the Veeam replication. Their replication is very good.

It can easily be used for disaster recovery in a number of situations.

I don't know how it would compare to Zerto, for example, but considering that it can leverage backups for replication purposes, this makes it superior to either a backup product or a replication product. The fact that you can mix and match, for example, you can replicate off of a backup or off of a backup copy somewhere else, or off of the source machine directly, makes it superior for me.

In terms of what could be improved, they need a better solution for backend storage. Other backup products that I've used, like Commvault, have at least a disc based backup. If you don't have a D duplicating appliance, like Commvault who has its own duplication engine, it's doing its best to duplicate data going into the repository. Veeam is not very good at that. There is some level of data reduction, but it's not much. So if your backup targets don't have a good D duplication data reduction, it's a problem because you just create massive amounts of data on the backend.

I like that you can use any kind of disc target and you can use any kind of high speed fiber channel as backend.

On a scale of one to 10, I would say that Veeam Backup & Replication is one of the best, so I'd probably give it a nine. There is not one perfect backup product and I think one of the challenges with Veeam is the lack of clients. Meaning, we have certain older systems that there is no Veeam client for, and there's no incentive for Veeam to make the client for it. But it does VMware backups very well.

My primary use case is for VM backups. We have more than 500 VMs to backup completely every day, which is quite a big backup, and we run it incrementally. This solution is deployed on-premises. 

The most valuable feature is how reliable Veeam Backup is. It has the normal expected features that allow you to ensure that everything is backed up completely. 

Veeam Backup is not enhanced. There aren't any enhancements yet and they are still using traditional methods for snapshots and to perform the backup, like many other vendors. I've noticed this has an impact on the performance. We run hundreds or thousands of VM backups in the same night. Most software don't have a SMAC algorithm to schedule the backup and improve performance for the production environment. They just randomly create. In order to perform big backups at one time, we have to invest in storage. 

Another improvement would be simplifying and integrating their software. I have one app for VM backups, another for file backups, and another for implications, so I have to implement three platforms in one organization. This is quite difficult. The implementation process could be simplified, in regard to VM files and replication. 

I have been using this solution for more than four years. 

This is a stable product. It rarely requires maintenance and I rarely deal with backup files that are gone or cannot be restored because of software bugs. 

This solution is easy to scale. 

The response time is quite slow and I have complained many times. But their technical skill is quite good. For most customers, the technical support should depend on the SLA that they have, but support doesn't always respect that. Sometimes they respond to us within the SLA, but after we reply, we have to wait around one day for another email. 

We implemented through an in-house team. There are two administrators for maintenance. 

Overall, I'm not happy with the pricing. The price could be improved. Every year, most vendors try to increase the price. It says it's being upgraded, but there's no improvement. The product stays the same, but the licensing costs are increasing. 

I have also used Zerto for POC. I found that Veeam is good for backups, but it has a limitation. It's good for VM backups, but can be quite challenging for file backups and replication. Zerto is different, in that it's good for replication and it's simpler to use. The license is quite expensive though. 

If you are looking into implementing this solution, I advise you to make a POC, understand your requirements, and make sure the solution you choose can provide what you want. 

I rate Veeam Backup an eight out of ten. 

I like how Veeam intuitively integrates with Zerto. They started on their cloud journey a lot sooner than other backup software, and Veeam has a lower footprint on your Commvault.

Restoration takes about two to four hours with Veeam. Zerto can restore in about 10 seconds. That's the restoration speed I'm looking for now that we're dealing with ransomware. This is one area where Zerto has an edge on Veeam.  However, both are easy to use. 

The only thing I would like to see from Veeam is a calculator for estimating the costs on all the different cloud providers. I don't think any product has this. So if I go into Azure versus AWS, it would be nice to have some way to calculate what I will end up paying. 

One thing I've noticed is that both cloud providers will say it's going to cost you X amount to do a backup, and it's simple to compare costs between them. But if you want to do a site recovery, it will cost more to start up all the servers you were backing up in that cloud. Even though one cloud provider might save you money on backup, your total costs will be higher when you factor in restoration. I want the transparency to say Azure is more cost-effective than AWS for backup, but Azure will cost you 2 percent more than the other one to provide that visibility to my client.

I've been using Veeam Backup for about 10 years.

For traditional environments with physical servers, Veeam isn't as great as combos or traditional backup systems like TSM. However, if you are looking at virtualization or shifting to the cloud, Veeam is stable and quite progressive in those spaces.

Veeam's support is international and quite responsive.

I give Veeam Backup Replication eight out of 10.

We use it internally for our own systems, and we have slightly less need on our clients' side, just because they rarely need that kind of system. We can achieve it with other tools.

Its simplicity and the fact that it just works are most valuable. We kind of set it up and generally forget about it. It does what we need it to do in the background, and it doesn't involve a lot of management.

In terms of functionality, it's pretty good, There is a lot of variety in what it can do and how it can back up. We probably use only 10% of what it is kind of capable of, so we're not really pushing the boundaries of it and having any problem.

It is always nice to get products cheaper.

We have been dealing with this solution for maybe five years.

It is absolutely stable. We tend to set it and forget it. It has been a very reliable solution.

We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets, and that's about it.

It is very simple. It is pretty self-explanatory as long as you understand the virtual environments that you're working with. Veeam itself is pretty easy.

It is always nice to get products cheaper. 

Technically, it saves you a lot of money. If you wanted to buy the same functionality out of vSphere, you would spend thousands to essentially get the same functionality.

I would highly recommend it, but it also depends on whether or not it all fits in with the clients and the pricing model. It is like any backup solution. You have to consider what you're trying to get out of it before you go ahead and configure it, but for backup and replication across hosts, it works really well.

I would rate it a nine out of 10 for what it does. I don't know anything that does it as well.